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Tender Document for Selection of System Integrator (SI) Under CCTNS Project
Tender No.: 75/CCTNS/SCRB/WB
Date: 7th July, 2011
Crime & Criminal Tracking Network and Systems
(CCTNS)
Implementation of CCTNS
In
West Bengal
Annexure to the Volume I of the RFP
Issued By
State Crime Records Bureau, West Bengal
2 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Table of Contents Annexure: Project Governance Structure ..................................................................................................... 3
Annexure: Details of the Existing Legacy Systems ........................................................................................ 5
Annexure: SWAN Overview for West Bengal ............................................................................................. 12
Annexure: AS – IS ICT Infrastructure Details ............................................................................................... 23
Annexure: Infrastructure at Police Computer Training Institutes .............................................................. 26
Annexure: List of Police Computer Training Institutes in West Bengal ...................................................... 27
Annexure: Scope of Services ....................................................................................................................... 29
Functional Requirements Specifications for CAS (State) ........................................................................ 29
Additional State Specific Application Functionalities ............................................................................. 48
Sample Traffic Police Reports ................................................................................................................. 53
Non Functional and Technical Requirements ......................................................................................... 55
General Considerations and Constraints ................................................................................................ 65
Annexure: Details of the Technology Stacks for CAS (State) and CAS (Center) .......................................... 68
Annexure: District Maps ............................................................................................................................. 75
Annexure: Unit Details .............................................................................................................................. 115
Annexure: Police Stations with Power/Connectivity Issues ..................................................................... 171
Annexure: Indicative Physical Layout of a Police Station ......................................................................... 172
Annexure: Detailed Process flows for Functions Performed in Police Stations ....................................... 173
Annexure: Indicative Hardware Bill of Material ....................................................................................... 189
Annexure: Indicative Technical Specifications for CCTNS Solution Components ..................................... 196
Annexure: Indicative Network Architecture Details ................................................................................. 225
Annexure: CIPA Data Volume ................................................................................................................... 232
Annexure: List of Locations where CCIS is Installed .................................................................................. 235
Annexure: Post Implementation Support Services ................................................................................... 236
Annexure: CCTNS Implementation Plan ................................................................................................... 241
Annexure: CCTNS Rollout Plan .................................................................................................................. 253
Annexure: Service Levels for CCTNS Solution ........................................................................................... 254
Annexure: Indicative Project Organization Structure of the selected bidder ........................................... 277
Annexure: Sample Registers ..................................................................................................................... 278
Annexure: Physical paper base data conversion Strategy ........................................................................ 281
3 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: IIF Forms .................................................................................................................................. 285
Annexure: Project Governance Structure The CCTNS project envisages transforming the data capturing and the reporting into a simple,
transparent, orderly and humane process. Implementing such a program that would impact citizens in a
direct manner and has linkages with a wide-ranging set of stakeholders is likely to encounter various
challenges. Following bodies/committees are suggested for the governance and monitoring of the entire
project
State Apex Committee
The broad functions of the State Apex Committee include the following:
1. Reviewing progress of the project
2. Overseeing utilization of the funds
3. Policy Directions and Guidance for successful execution of the project
4. Ensuring continuance of Mission Leader for sufficient duration
5. Creating a supporting environment for the success of the project
The composition of State Apex Committee is as following:
Member Designation
Chief Secretary
Principal Home Secretary
DGP, WBP
Commissioner of Police, KP
Nodal Officer (CCTNS Project)
Any other member co‐opted from the field of IT, Telecom, etc.
State Empowered Committee
The broad functions of the State Empowered Committee include the following:
1. Disbursement of funds to districts and other units/agencies
2. Approval of BPR proposals
3. Sanction for various project components, as may be specified, including the hardware/software
procurement as per the specifications from NIC.
4. Approval of various project components and functionalities to be covered in the project.
5. Review progress of the project
6. Ensure proper training arrangements
4 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
7. Ensure deployment of appropriate handholding personnel. With continuous feedback of the
trainee officers and the SPMU, the State Empowered Committee shall ensure that handholding is
effective enough to meet the requirements of successful project execution
8. Other important policy and procedural issues
9. Guidance to State/District Mission teams or other delegated officers
10. Presiding over regular meetings with State/District Mission teams (bi - weekly meetings towards
the starting phases of the project and monthly towards the closing phases of the project.)
11. Ensure ownership with regards to the CCTNS Project by:
a. Overseeing the result of examination / evaluation of trained personnel on site
b. Publicly acknowledging the top 100 data entry personnel through a monthly report that
may be sent to every PS.
The composition of the state empowered committee is as following:
Member Designation
DGP, WBP
ADG, Welfare, WBP
ADG, Housing, WBP
ADG, Training, WBP
JCP (Admin), KP
Joint Secretary, Home
Joint Secretary, IT
Joint Secretary, Finance
DGP, SCRB
Nodal Officer (CCTNS Project)
Senior Technical Director NIC, WB
State Core Committee
The composition of the core committee is as following:
Member Designation
ADG, Welfare, WBP
JCP (Admin), KP
DGP, SCRB
Nodal Officer (CCTNS Project)
Special Guest (Mr. Sanjay Singh)
Annexure: Details of the Existing Legacy Systems
Sl No.
Application Name
Description of Services provided
by Application
Application architecture
(Centralized / Decentralized
)
Development Platform –
Web Enabled or not
Operating
System
Database Developed by
Location (HO/DO/ZO/
MO/Any other level)‐ Centralized / Decentralized
Comments
1 Talash Info System
1. Database for missing and kidnapped persons, unidentified dead bodies
2. Generation of fixed format reports
3. Matching of missing persons with unidentified dead bodies
4. Total Data Volume in Talash includes 85452 records (since 2004)
Decentralized Not Web Enabled
Windows Server 2003/2000
SQL Server 2000
NCRB Decentralized Visual Basic front end.
2 MVCS 1. Database for the details
Decentralized Not Web Enabled
Windows Based
SQL Server
NCRB Decentralized Visual Basic front end.
6 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl No.
Application Name
Description of Services provided
by Application
Application architecture
(Centralized / Decentralized
)
Development Platform –
Web Enabled or not
Operating
System
Database Developed by
Location (HO/DO/ZO/
MO/Any other level)‐ Centralized / Decentralized
Comments
of stolen/recovery of the stolen vehicles
2. Verification on enquiry about used vehicles and generation of NoC
3. Reporting and MIS generation
4. Total Data Volume in MVCS comprises of 16654 cases for the period 2000 – 2009
2000
3 Stolen & Recovered Fire Arms
1. Data entry for stolen and recovered fire arms, ammunition
Decentralized Not Web Enabled
Windows Based
MS ACCESS
NCRB Decentralized Visual Basic front end.
7 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl No.
Application Name
Description of Services provided
by Application
Application architecture
(Centralized / Decentralized
)
Development Platform –
Web Enabled or not
Operating
System
Database Developed by
Location (HO/DO/ZO/
MO/Any other level)‐ Centralized / Decentralized
Comments
s etc. 2. Generation
of fixed format reports
3. Total Data Volume comprises of 14636 cases for the period 2000 – 2009
5 Crime in India
1. Database for all types of crimes under IPC, local and special laws
2. Publishing of results in web through PDF files.
3. Generation of operational reports
Decentralized Not Web Enabled
MS-DOS MS-DOS file system
MHA Decentralized
8 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl No.
Application Name
Description of Services provided
by Application
Application architecture
(Centralized / Decentralized
)
Development Platform –
Web Enabled or not
Operating
System
Database Developed by
Location (HO/DO/ZO/
MO/Any other level)‐ Centralized / Decentralized
Comments
6 TCTS 1. Thana Criminal Tracking System (TCTS) was a Thana level initiative undertaken 4/5 years ago.
2. The objectives for this initiative were similar to that of CCTNS. It was supposed to roll up to DCTS (District Level) and finally to SCTS (State Level).
3. It was in the middle of
9 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl No.
Application Name
Description of Services provided
by Application
Application architecture
(Centralized / Decentralized
)
Development Platform –
Web Enabled or not
Operating
System
Database Developed by
Location (HO/DO/ZO/
MO/Any other level)‐ Centralized / Decentralized
Comments
TCTS initiative that CIPA was conceived. Subsequently, the rollout of TCTS was stalled.
4. From a Data Base perspective it was decided that TCTS Data Base would be converted into CIPA Database.
5. Bridge software was developed by Webel to facilitate the process of converting
10 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl No.
Application Name
Description of Services provided
by Application
Application architecture
(Centralized / Decentralized
)
Development Platform –
Web Enabled or not
Operating
System
Database Developed by
Location (HO/DO/ZO/
MO/Any other level)‐ Centralized / Decentralized
Comments
TCTS DB into CIPA DB.
6. However, the effort turned out to be unsuccessful and TCTS initiative was scrapped altogether.
7 FICN 1. The Fake Indian Currency Notes System involved Data entry for the details of fake notes such as denomination, no., series etc.
2. Fixed format
report
Decentralized Not Web Enabled
Windows Based
MS-Excel SCRB Decentralized
11 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl No.
Application Name
Description of Services provided
by Application
Application architecture
(Centralized / Decentralized
)
Development Platform –
Web Enabled or not
Operating
System
Database Developed by
Location (HO/DO/ZO/
MO/Any other level)‐ Centralized / Decentralized
Comments
generation.
3. For the
period 2006
- 2009, the
following
data is
stored in
FICN: 679
Reported
Cases of
Fake note
seizure,
122630
Pieces of
Seized
Currency
amounting
to a total
value of Rs.
5,12,5,4974
Annexure: SWAN Overview for West Bengal
1. WB SWAN Overview
13 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
2. WB SWAN: Horizontal Connectivity
3. Present list of SWAN POPs at State
Summary of district wise POPs for WBSWAN:
Sl. No. District No. of POPs
1. Kolkata - State Switching Centre ( Writers' Buildings ) 1
2. Darjeeling 14
3. Hooghly 18
4. Howrah 15
5. Jalpaiguri 15
6. Malda 16
7. Murshidabad 27
8. Nadia 20
9. 24 P (North) 23
10. Paschim Medinipur 30
11. Purba Medinipur 28
12. South 24 Parganas 30
13. Uttar Dinajpur 10
14. Dakshin Dinajpur 8
15. Coochbehar 15
16. Purulia 20
17. Bankura 23
18. Birbhum 21
TOTAL 334
The above list excludes 34 POPs in Bardhaman district which were connected previously during
WBSWAN expansion in Pilot district Bardhaman.
Detailed list of POPs for WBSWAN:
Sl. No. District Location Coverage
1. Coochbehar Coochbehar DHQ
2. Coochbehar Coochbehar Sadar SDHQ
3. Coochbehar Coochbehar-II BHQ
4. Coochbehar Dinhata SDHQ
5. Coochbehar Dinhata-II BHQ
6. Coochbehar Sitai BHQ
7. Coochbehar Mathabhanga SDHQ
8. Coochbehar Mathabhanga-I BHQ
9. Coochbehar Mathabhanga-II BHQ
10. Coochbehar Sitalkuchi BHQ
11. Coochbehar Mekhligunj SDHQ
12. Coochbehar Mekhligunj (Changrabanda) BHQ
13. Coochbehar Haldibari BHQ
14. Coochbehar Tufangunj SDHQ
15. Coochbehar Tufangunj-II BHQ
15 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl. No. District Location Coverage
16. Jalpaiguri Jalpaiguri DHQ
17. Jalpaiguri Moynaguri BHQ
18. Jalpaiguri Dhupguri BHQ
19. Jalpaiguri Rajgunj BHQ
20. Jalpaiguri Mal SDHQ
21. Jalpaiguri Mal BHQ
22. Jalpaiguri Metiali BHQ
23. Jalpaiguri Nagrakata BHQ
24. Jalpaiguri Alipurduar SDHQ
25. Jalpaiguri Alipurduar-I BHQ
26. Jalpaiguri Alipurduar-II BHQ
27. Jalpaiguri Madarihat-Birpara BHQ
28. Jalpaiguri Falakata BHQ
29. Jalpaiguri Kalchini BHQ
30. Jalpaiguri Kumargram BHQ
31. Darjeeling Darjeeling DHQ
32. Darjeeling Darjeeling-Pulbazar BHQ
33. Darjeeling Jorebunglow-Sukhia Pokhari BHQ
34. Darjeeling Rongli-Rongliot BHQ
35. Darjeeling Kalimpong SDHQ
36. Darjeeling Kalimpong-II BHQ
37. Darjeeling Garubathan BHQ
38. Darjeeling Kurseong SDHQ
39. Darjeeling Mirik BHQ
40. Darjeeling Siliguri SDHQ
41. Darjeeling Kharibari BHQ
42. Darjeeling Matigara BHQ
43. Darjeeling Naxalbari BHQ
44. Darjeeling Phansidewa BHQ
45. Uttar Dinajpur Uttar Dinajpur DHQ
46. Uttar Dinajpur Raigunj BHQ
47. Uttar Dinajpur Itahar BHQ
48. Uttar Dinajpur Kaliaganj BHQ
49. Uttar Dinajpur Hemtabad BHQ
50. Uttar Dinajpur Islampur SDHQ
51. Uttar Dinajpur Goalpokhor–I BHQ
52. Uttar Dinajpur Goalpokhor–II BHQ
53. Uttar Dinajpur Chopra BHQ
54. Uttar Dinajpur Karandighi BHQ
55. Dakshin Dinajpur Dakshin Dinajpur DHQ
56. Dakshin Dinajpur Gangarampur SDHQ
57. Dakshin Dinajpur Gangarampur BHQ
58. Dakshin Dinajpur Harirampur BHQ
59. Dakshin Dinajpur Hili BHQ
60. Dakshin Dinajpur Kumarganj BHQ
16 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl. No. District Location Coverage
61. Dakshin Dinajpur Kushmandi BHQ
62. Dakshin Dinajpur Tapan BHQ
63. Malda Malda DHQ
64. Malda Englishbazar BHQ
65. Malda Gazole BHQ
66. Malda Habibpur BHQ
67. Malda Kaliachak-I BHQ
68. Malda Kaliachak-II BHQ
69. Malda Kaliachak-III BHQ
70. Malda Manikchak BHQ
71. Malda Old Malda BHQ
72. Malda Bamongola BHQ
73. Malda Chanchol SDHQ
74. Malda Chanchol-I BHQ
75. Malda Chanchol-II BHQ
76. Malda Ratua-I BHQ
77. Malda Ratua-II BHQ
78. Malda Harishchandrapur-I BHQ
79. Murshidabad Murshidabad DHQ
80. Murshidabad Berhampore BHQ
81. Murshidabad Beldanga-I BHQ
82. Murshidabad Beldanga-II BHQ
83. Murshidabad Hariharpara BHQ
84. Murshidabad Naoda BHQ
85. Murshidabad Domkol SDHQ
86. Murshidabad Raninagar-I BHQ
87. Murshidabad Raninagar-I BHQ
88. Murshidabad Jalangi BHQ
89. Murshidabad Lalbagh SDHQ
90. Murshidabad Bhagawangola-I BHQ
91. Murshidabad Bhagawangola-II BHQ
92. Murshidabad Lalgola BHQ
93. Murshidabad Nabagram BHQ
94. Murshidabad Kandi SDHQ
95. Murshidabad Khargram BHQ
96. Murshidabad Burwan BHQ
97. Murshidabad Bharatpur-I BHQ
98. Murshidabad Bharatpur- II BHQ
99. Murshidabad Jangipur SDHQ
100. Murshidabad Raghunathganj-II BHQ
101. Murshidabad Suti-I BHQ
102. Murshidabad Suti-II BHQ
103. Murshidabad Samserganj BHQ
104. Murshidabad Sagardighi BHQ
105. Murshidabad Farakka BHQ
17 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl. No. District Location Coverage
106. Nadia Nadia DHQ
107. Nadia Krishnagar-I BHQ
108. Nadia Krishnagar-II BHQ
109. Nadia Kaliganj BHQ
110. Nadia Nakashipara BHQ
111. Nadia Chapra BHQ
112. Nadia Nabadwip BHQ
113. Nadia Krishnaganj BHQ
114. Nadia Kalyani SDHQ
115. Nadia Chakdaha BHQ
116. Nadia Haringhata BHQ
117. Nadia Ranaghat SDHQ
118. Nadia Ranaghat-I BHQ
119. Nadia Ranaghat-II BHQ
120. Nadia Hanskhali BHQ
121. Nadia Shantipur BHQ
122. Nadia Tehatta SDHQ
123. Nadia Tehatta-II BHQ
124. Nadia Karimpur-I BHQ
125. Nadia Karimpur-II BHQ
126. Birbhum Birbhum DHQ
127. Birbhum Suri I BHQ
128. Birbhum Suri II BHQ
129. Birbhum Saithia BHQ
130. Birbhum Dubrajpur BHQ
131. Birbhum Khayrashol BHQ
132. Birbhum Rajnagar BHQ
133. Birbhum Mohamed-Bazar BHQ
134. Birbhum Bolpur SDHQ
135. Birbhum Bolpur-Sriniketan BHQ
136. Birbhum Ilambazar BHQ
137. Birbhum Labhpur BHQ
138. Birbhum Nanur BHQ
139. Birbhum Rampurhat SDHQ
140. Birbhum Rampurhat-II BHQ
141. Birbhum Mayureswar-I BHQ
142. Birbhum Mayureswar-II BHQ
143. Birbhum Murarai-I BHQ
144. Birbhum Murarai-II BHQ
145. Birbhum Nalhati-I BHQ
146. Birbhum Nalhati-II BHQ
147. Bankura Bankura DHQ
148. Bankura Bankura I BHQ
149. Bankura Bankura II BHQ
150. Bankura Barjora BHQ
18 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl. No. District Location Coverage
151. Bankura Chhatna BHQ
152. Bankura Gangajalghati BHQ
153. Bankura Mejia BHQ
154. Bankura Onda BHQ
155. Bankura Shaltora BHQ
156. Bankura Khatra SDHQ
157. Bankura Indpur BHQ
158. Bankura Hirbandh BHQ
159. Bankura Raipur BHQ
160. Bankura Sarenga BHQ
161. Bankura Ranibandh BHQ
162. Bankura Simlapal BHQ
163. Bankura Taldangra BHQ
164. Bankura Bishnupur SDHQ
165. Bankura Indas BHQ
166. Bankura Joypur BHQ
167. Bankura Patrasayar BHQ
168. Bankura Kotulpur BHQ
169. Bankura Sonamukhi BHQ
170. Purulia Purulia DHQ
171. Purulia Manbazar-I BHQ
172. Purulia Manbazar-II BHQ
173. Purulia Puncha BHQ
174. Purulia Bandwan BHQ
175. Purulia Hura BHQ
176. Purulia Arsha BHQ
177. Purulia Baghmundi BHQ
178. Purulia Balarampur BHQ
179. Purulia Burrabazar BHQ
180. Purulia Joypur BHQ
181. Purulia Jhalda-I BHQ
182. Purulia Jhalda-II BHQ
183. Purulia Raghunathpur SDHQ
184. Purulia Raghunathpur-I BHQ
185. Purulia Raghunathpur-II BHQ
186. Purulia Kashipur BHQ
187. Purulia Neturia BHQ
188. Purulia Para BHQ
189. Purulia Santuri BHQ
190. Paschim Medinipur Paschim Medinipur DHQ
191. Paschim Medinipur Garbeta-I BHQ
192. Paschim Medinipur Garbeta-II BHQ
193. Paschim Medinipur Garhbeta-III BHQ
194. Paschim Medinipur Keshpur BHQ
195. Paschim Medinipur Shalboni BHQ
19 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl. No. District Location Coverage
196. Paschim Medinipur Kharagpur SDHQ
197. Paschim Medinipur Kharagpur-I BHQ
198. Paschim Medinipur Kharagpur-II BHQ
199. Paschim Medinipur Dantan-I BHQ
200. Paschim Medinipur Dantan-II BHQ
201. Paschim Medinipur Pingla BHQ
202. Paschim Medinipur Sabang BHQ
203. Paschim Medinipur Mohanpur BHQ
204. Paschim Medinipur Narayangarh BHQ
205. Paschim Medinipur Keshiari BHQ
206. Paschim Medinipur Debra BHQ
207. Paschim Medinipur Ghatal SDHQ
208. Paschim Medinipur Chandrakona-I BHQ
209. Paschim Medinipur Chandrakona-II BHQ
210. Paschim Medinipur Daspur-I BHQ
211. Paschim Medinipur Daspur-II BHQ
212. Paschim Medinipur Jhargram SDHQ
213. Paschim Medinipur Binpur-I BHQ
214. Paschim Medinipur Binpur-II BHQ
215. Paschim Medinipur Jamboni BHQ
216. Paschim Medinipur Gopiballavpur-I BHQ
217. Paschim Medinipur Gopiballavpur-II BHQ
218. Paschim Medinipur Nayagram BHQ
219. Paschim Medinipur Sankrail BHQ
220. Purba Medinipur Purba Medinipur DHQ
221. Purba Medinipur Tamluk BHQ
222. Purba Medinipur Nandakumar BHQ
223. Purba Medinipur Moyna BHQ
224. Purba Medinipur Shahid Matangini BHQ
225. Purba Medinipur Panskura-I BHQ
226. Purba Medinipur Kolaghat BHQ
227. Purba Medinipur Chandipur BHQ
228. Purba Medinipur Haldia SDHQ
229. Purba Medinipur Haldia BHQ
230. Purba Medinipur Mahishadal BHQ
231. Purba Medinipur Nandigram-I BHQ
232. Purba Medinipur Nandigram-II BHQ
233. Purba Medinipur Sutahata BHQ
234. Purba Medinipur Egra SDHQ
235. Purba Medinipur Egra-I BHQ
236. Purba Medinipur Egra-II BHQ
237. Purba Medinipur Bhagawanpur-I BHQ
238. Purba Medinipur Pataspur-I BHQ
239. Purba Medinipur Pataspur-II BHQ
240. Purba Medinipur Contai SDHQ
20 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl. No. District Location Coverage
241. Purba Medinipur Kanthi-II BHQ
242. Purba Medinipur Kanthi-III BHQ
243. Purba Medinipur Khejuri-I BHQ
244. Purba Medinipur Khejuri-II BHQ
245. Purba Medinipur Ramnagar-I BHQ
246. Purba Medinipur Ramnagar-II BHQ
247. Purba Medinipur Bhagawanpur-II BHQ
248. Hooghly Hooghly DHQ
249. Hooghly Balagarh BHQ
250. Hooghly Chinsurah-Mogra BHQ
251. Hooghly Dhaniakhali BHQ
252. Hooghly Pandua BHQ
253. Hooghly Polba-Dadpur BHQ
254. Hooghly Chandannagar SDHQ
255. Hooghly Haripal BHQ
256. Hooghly Singur BHQ
257. Hooghly Tarakeshwar BHQ
258. Hooghly Srirampur SDHQ
259. Hooghly Chanditala-I BHQ
260. Hooghly Chanditala-II BHQ
261. Hooghly Jangipara BHQ
262. Hooghly Arambagh SDHQ
263. Hooghly Khanakul-I BHQ
264. Hooghly Goghat-I BHQ
265. Hooghly Pursurah BHQ
266. Howrah Howrah DHQ
267. Howrah Bally Jagachha BHQ
268. Howrah Domjur BHQ
269. Howrah Jagatballabhpur BHQ
270. Howrah Panchla BHQ
271. Howrah Sankrail BHQ
272. Howrah Uluberia SDHQ
273. Howrah Uluberia II BHQ
274. Howrah Amta-I BHQ
275. Howrah Amta-II BHQ
276. Howrah Bagnan-I BHQ
277. Howrah Bagnan-II BHQ
278. Howrah Shyampur-I BHQ
279. Howrah Shyampur-II BHQ
280. Howrah Udaynarayanpur BHQ
281. North 24 Parganas North 24 Parganas DHQ
282. North 24 Parganas Barasat-II BHQ
283. North 24 Parganas Amdanga BHQ
284. North 24 Parganas Deganga BHQ
285. North 24 Parganas Habra-I BHQ
21 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl. No. District Location Coverage
286. North 24 Parganas Habra-II BHQ
287. North 24 Parganas Rajarhat BHQ
288. North 24 Parganas Bidhan Nagar SDHQ
289. North 24 Parganas Barrackpore SDHQ
290. North 24 Parganas Barrackpore-I BHQ
291. North 24 Parganas Barrackpore-II BHQ
292. North 24 Parganas Bongaon SDHQ
293. North 24 Parganas Bagda BHQ
294. North 24 Parganas Gaighata BHQ
295. North 24 Parganas Bashirhat SDHQ
296. North 24 Parganas Basirhat-II BHQ
297. North 24 Parganas Baduria BHQ
298. North 24 Parganas Haroa BHQ
299. North 24 Parganas Hasnabad BHQ
300. North 24 Parganas Hingalganj BHQ
301. North 24 Parganas Minakhan BHQ
302. North 24 Parganas Sandeshkhali-I BHQ
303. North 24 Parganas Sandeshkhali-II BHQ
304. North 24 Parganas Swarupnagar BHQ
305. South 24 Parganas South 24 Parganas DHQ
306. South 24 Parganas Bishnupur-I BHQ
307. South 24 Parganas Bishnupur-II BHQ
308. South 24 Parganas Budge Budge-I BHQ
309. South 24 Parganas Budge Budge-II BHQ
310. South 24 Parganas Thakurpukur Maheshtala BHQ
311. South 24 Parganas Baruipur SDHQ
312. South 24 Parganas Bhangore-I BHQ
313. South 24 Parganas Jaynagar-I BHQ
314. South 24 Parganas Jaynagar-II BHQ
315. South 24 Parganas Kultali BHQ
316. South 24 Parganas Sonarpur BHQ
317. South 24 Parganas Canning SDHQ
318. South 24 Parganas Canning-I BHQ
319. South 24 Parganas Canning-II BHQ
320. South 24 Parganas Basanti BHQ
321. South 24 Parganas Gosaba BHQ
322. South 24 Parganas Diamond Harbour SDHQ
323. South 24 Parganas Diamond Harbour-II BHQ
324. South 24 Parganas Falta BHQ
325. South 24 Parganas Kulpi BHQ
326. South 24 Parganas Magrahat-I BHQ
327. South 24 Parganas Magrahat-II BHQ
328. South 24 Parganas Mandirbazar BHQ
329. South 24 Parganas Mathurapur-I BHQ
330. South 24 Parganas Mathurapur-II BHQ
22 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl. No. District Location Coverage
331. South 24 Parganas Kakdwip SDHQ
332. South 24 Parganas Namkhana BHQ
333. South 24 Parganas Patharpratima BHQ
334. South 24 Parganas Sagar BHQ
Index: Explanation of the acronyms used above
Acronym Explanation
DHQ District Head Quarter
SDHQ Sub Division Head Quarter
BHQ Block Head Quarter
23 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: AS – IS ICT Infrastructure Details
The existing IT Infrastructure at the various Police Stations across several districts in Bengal was put in place during the CIPA initiative. It was rolled out in two phases, Phase 1 and Phase 2. The following table presents an overview of the Two Phases:
Phase Duration No. of PS Covered
WB Police Kolkata Police
1 06/04/2005 to 13/12/2006 47 0
2 28/06/2006 to present day 66 24
Phase 1 Detail: District wise breaks up of Supplied Hardware under the Phase-I PSs are given below:-
District Computer Printer UPS 16 Port Switch
HOWRAH 39 20 10 10
N – 24 PGS 63 26 13 13
HOOGHLY 34 20 10 10
S – 24 PGS 59 28 14 14
TOTAL 195 94 47 47
Phase 2 Details:
District wise break up of Supplied Hardware under the Phase-II PSs are given below:- West Bengal Police
SL No.
District Computer Printer M/F Printer
16 Port
Switch
Modem/Fax Card
Addl. HDD
120GB
DVDR/DVD R/W
UPS 2
KVA
1 Bankura 7 2 2 2 4 4 4 2
2 Birbhum 9 2 2 2 4 4 4 2
3 Burdwan 33 8 8 8 16 16 16 8
24 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
SL No.
District Computer Printer M/F Printer
16 Port
Switch
Modem/Fax Card
Addl. HDD
120GB
DVDR/DVD R/W
UPS 2
KVA
4 Coochbehar 11 3 3 3 6 6 6 3
5 Darjeeling 20 5 5 5 10 10 10 5
6 D/Dinajpur 8 2 2 2 4 4 4 2
7 Howrah 14 3 3 3 6 6 6 3
8 Howrah GRP 8 2 2 2 4 4 4 2
9 Jalpaiguri 17 4 4 4 8 8 8 4
10 Kharagpur GRP
8 2 2 2 4 4 4 2
11 Murshidabad 24 6 6 6 12 12 12 6
12 Purba Medinipur
8 2 2 2 4 4 4 2
13 Paschim Medinipur
12 3 3 3 6 6 6 3
14 Malda 9 2 2 2 4 4 4 2
15 Nadia 17 4 4 4 8 8 8 4
16 N 24 Pgs 24 5 5 5 10 10 10 5
17 Purulia 7 2 2 2 4 4 4 2
18 Sealdah GRP 6 2 2 2 4 4 4 2
19 S-24 Pgs 12 3 3 3 6 6 6 3
20 U/Dinajpur 6 2 2 2 4 4 4 2
Total 266 66 66 66 132 132 132 66
Kolkata Police:
DISTRICT COMPUTER PRINTER UPS 16 PORT SWITCH
24 POLICE STATION UNDER KOLKATA POLICE
110 48 24 24
List of Police Stations where installation of CIPA could not be done in Phase 2:
25 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sl No. DISTRICT No. of PS STATUS
1 Howrah GRP [Total – 2] 1 Site not ready
2 Kharagpur GRP [Total – 2] 2 Site not ready
3 Malda [Total – 2] 2 Site not ready
4 North 24 PGS [Total – 5] 1 Site not ready
5 Paschim MDP [Total – 3] 3 Site not ready
TOTAL NO OF POLICE STATIONS 09
Detailed Configuration of the Hardware Installed:
Sl. No. COMPONENT NAME
CONFIGURATION
1. CPU HCL LX INFINITI PRO BL 1200 MONITOR: 17’’ HCL (HCM780M) KEY BOARD: HCL 5107 OPT/USB BOUSE: HCL M-UV96 MOTHER BOARD: ASUS P5GD2-TVM/S RAM: HYNIX (2*256 MB DDR, 400 MHz) LAN: (10/100/1000) RTL8110S-32 HDD: SEAGATE 120 GB SATA, 7200 RPM FDD: MITSUMI D359M3D (1.44 MB) DVD-W: PIONEER DVR-110D or DVD-R: TOSHIBA/SAMSUNG SH-D162 SPMS: 250W ATX INTERNAL MODEM/FAX CARD
2. Duplex Printer HP 1320 DUPLEX LASERJET PRINTER
3. MPF HP 3020 LASERJET PRINTER MPF
4. Switch D- LINK 16 PORT UNMANAGED SWITCH
5. UPS 2 KVA ONLINE UPS
26 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Infrastructure at Police Computer Training Institutes
Sl. No. Name Numbers Sanctioned
1 Client System (PC) 20
2 External HDD 1
3 Multifunction Point (Print/Scan/Copy/ Laser) 1
4 Duplex Network Laser Printer 1
5 24 port switch 1
6 UPS for 120 mins back up 6
7 Slide Projector 1
8 Laptop 1
9 Site Preparation 1
10 Software/ Biometric/ Contingency 1
Note: Training Units (includes PTS and District Training Center) to be used for Capacity Building
27 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: List of Police Computer Training Institutes in West Bengal
Existing List of Police Computer Training Institutes:
Sl. No. Name of the Training Center
1. Police Training College, Barrackpore
2. Police Training School, Kolkata Police
3. STC SAP 1st BN Barrackpore
4. STC SAP 2nd BN Barrackpore
5. STC SAP 4th BN Raigung, Uttar Dinajpur
6. STC SAP 9th BN Krishnagar, Nadia
7. STC SAP 12th BN Dubgram, Jalpaiguri
List of existing District Computer Training Centers:
Sl. No. Name of the Training
Center
1. SP Bankura
2. SP Birbhum
3. SP Burdwan
4. SP Purba Medinipore
5. SP Paschim Medinipore
6. SP Hooghly
7. SP Purulia
8. SP North 24-PGS
9. SP South 24-PGS
10. SP Howrah
11. SP Nadia
12. SP Murshidabad
13. SP Dakshin Dinajpur
14. SP Uttar Dinajpur
15. SP Jalpaiguri
16. SP Malda
17. SP Cooch Behar
18. SP Darjeeling
19. SRP Sealdah
20. SRP Siliguri
21. SRP Howrah
22. SRP Kharagpur
28 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
List of additional STCs for which funds have been requested vide Memo No: 313/CCTNS/SCRB/WB,
dated: 16/09/2010
Sl. No. Name of the Training Center
1. STC SAP 3rd BN Barrackpore
2. STC SAP 6th BN Barrackpore
3. STC SAP 8th BN Barrackpore
4. STC EFR 1st BN Salua, Paschim Medinipur
5. STC 1st IR BN Durgapur
6. STC Paschim Medinipur
7. STC Bankura
List of additional DPCTCs for which funds have been requested vide Memo No:
363/63/CCTNS/SCRB/WB, dated: 21/10/2010
Sl. No. Names of the KP Division for which DPCTCs have been proposed
1. Central Division
2. Eastern Suburban Division
3. North Division
4. Port Division
5. South Division
29 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Scope of Services
Functional Requirements Specifications for CAS (State)
No. Business / Functional Requirement
CAS - STATE FUNCTIONAL REQUIREMENTS
1.1 Portal providing Police to Citizen(P2C) Services (CODE- PR)
1.1.1 Should allow user (citizens) to access portal via the internet to register complaints online.
1.1.2 Should allow users (citizens/petitioners) to search for their request on the basis of Service Request number or petitioner details.
1.1.3 Should display petition/service request details and status on the screen based on the user search
1.1.4 Should allow users to save the status as a PDF file and/or print the status
1.1.5 Should allow the users to provide comments and feedback on online services
1.1.6 System should allow the user 1. To download all applicable forms as e-forms and submit the same System should provide the user to download forms for following services through the online portal 1. Complaint Registration 2. Tenant Verification 3. Servant Verification 4. Permission Request for Processions and Rallies 5. Application for Character Certificate 6. Submit e-form once the user has connectivity
1.1.7 System should provide the user with an Online Help facility 1. Frequently Asked Questions on workflow of applications 2. User Manual on procedures to avail police services 3. Relevant police documents (library) 4. Address / contact nos. of police offices
1.1.8 System should provide the user with the following Transaction Services through the online portal 1. Complaint Registration 2. Tenant Verification 3. Servant Verification 4. Permission Request for Processions and Rallies 5. Passport Verification Status 6. Arm License Verification Status 7. Application for Character Certificate System should provide the user with the following representative Information Services through the online portal 1. Missing Persons Listing (with Photographs) 2. Proclaimed Offenders Listing 3. Stolen/ Recovered Vehicles Listing 4. Unidentified Dead bodies (with photographs) Listing 5. Abandoned / Unclaimed/recovered Properties Listing 6. Most Wanted Criminals Listing (with photographs)
30 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.1.9 System should allow the user to input the following details for complaint registration on the online portal (at least 2 should be mandatory) 1. Mobile Phone Number 2. Address 3. Identifications 3.1 Ration Card Number 3.2 Passport Number 3.3 Bank Account Number 3.4 Voter ID Card Number 3.5 PAN Number 3.6 Unique ID Number 3.7 Electricity Bill Number 3.8 Landline Telephone Number 3.9 Email ID
1.1.10 System should allow the user to view the time taken to process the service request (to monitor service delivery time)(Technically: system should keep a log of the start time of the registration of the complaint / general service request till such time that the status of the application is closed; system should display the user at the end of the service fulfillment, the total time taken to complete the service delivery)
1.1.11 System should provide an acknowledgement to the complainant (once the application has been submitted online) through 1. Mobile Phone (SMS) 2. Email 3. On Screen
1.1.12 System should generate a complaint reference number for retrieval of complaint status information (such as the use of CAPTCHA feature)
1.1.13 1. System should allow the user to select their relevant (as per jurisdiction) police station from a list (in case the PS is known) 2. System should forward the complaint to the relevant PS or appropriate authority based on address of the complainant (in case the PS is not known)
1.1.14 System should allow the user to lodge an anonymous information (in case the user does not want to disclose personal details) 1. User should be able to select from 'Tip'
1.1.15 System should be able to record the IP address of user
1.1.16 System should allow the user to submit C-form to register foreigners 1. Provide for notices to foreigners (leave India notices) 2. Alerts to Interpol 3. Overstay checks and alerts 4. Alerts to immigration database (interface once created)
1.1.17 Should allow user (citizens) to view menu of services available
1.1.18 Should allow automatic carbon copying of generated reports on services to stakeholders.
1.1.19 This page on the site should carry warning to the user "User will be liable to be prosecuted for malicious complaint or content in accordance with the law in force"
1.2 Petition/Verification/Request Management Service (CODE-VR)
1.2.1 Should allow the user (police staff) to capture the general service petitions of the citizens based on their request. The general service requests can be any of the following No Objection
31 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
Certificates, verification of passport, service, tenant, servant, Lost cell phone, arms license, permissions for procession, rallies, mikes, etc. 1. Employee Verification 2. Tenant Verification 3. Servant Verification 4. Permission Request for Processions and Rallies 5. Passport Verification Status 6. Arm License Verification Status 7. Application for Character Certificate
1.2.2 Should allow uploading of any relevant documents such as scanned documents/images
1.2.3 Should present different templates/forms for different kinds of petitions/service/verification requests
1.2.4 Should allow the user to assign the petition to police personnel for preliminary enquiry and also forward it to other offices
1.2.5 Should allow the user based on the role to record notes/remarks to the petition.
1.2.6 Should allow the user to search the existing repository of previous cases/petitions/requests before responding to the petitioner.
1.2.7 Should allow for approval by the concerned officer before issuing the certificate.
1.2.8 Should provide the user to entrust / re-entrust the petition and close the petition
1.2.9 Should allow the user to generate the certificate or report or permission or the response to the petitioner
1.2.10 Should allow the user to link / de-link petitions
1.2.11 Should allow the user to merge petitions in case of duplicate petitions/requests
1.2.12 Should provide the reports and search capabilities on the petitions/requests
1.2.13 System should allow the user to search for cases and / or case details registered in other police stations of same state and other states based on access rights
1.2.14 System should allow the user to view the antecedents of the person belonging to other states (in case a verification report has been prepared for a stranger)
1.2.15 System should forward a request for verification of a stranger (in case the permanent and present address are different) to the relevant police station (be it in a different state)
1.2.16 System should allow the user to receive online service request applications from other agencies (such as RPO)
1.2.17 System should dispatch the response of a petition / service request via 1. Email and/or 2. Post 3. SMS And update the status of the application in the system
1.2.18 System should generate an alert if no action is taken on a petition within 24 hrs (for complaint and FIR) and 7 days for general verifications, and sent to higher officers. If 24 hrs / 7 days’ time limit has been breached a non-compliance report should be generated automatically to all higher offices
1.2.19 System should allow multiple agencies to carry out verification concurrently such as passport verification by PS and by CID / district police office should be concurrent
1.2.20 System should allow to capture request for Foreigner- Registration Certificate - Registration Permit
1.2.21 System should allow user to generate RC & RP
32 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.2.22 Should allow the user to view timeline within which to resolve the issue (process step)
1.2.23 This page on the site should carry warning to the user he is liable to be prosecuted for malicious complaint or content in accordance with the law in force.
1.3 Unclaimed / Abandoned Property Register Service (CODE-UP)
1.3.1 Should allow the user to capture the unclaimed/abandoned property details.
1.3.2 Should allow uploading of any relevant documents such as scanned documents/images and maintenance of online photo gallery/list of stolen/lost and abandoned property
1.3.3 Should present different templates/forms for different kinds of property (vehicles, cultural, fire arms, cell phones etc.,)
1.3.4 Should allow user to search the lost/stolen property in different case or different police station within the repository.
1.3.5 In case a match is found the system should link the unclaimed/abandoned property with the case
1.3.6 In case if the property wasn’t claimed for more than 6 months then the system should prompt & record the auction details after requisite approvals.
1.3.7 Should provide the reports and search capabilities on the unclaimed/abandoned property
1.3.8 System should allow the user to search for stolen / abandoned property (based on access rights)
1.3.9 System should generate an alert for the concerned IO if the property seized is already involved in a crime
1.3.10 This page on the site should carry warning to the user that he is liable to be prosecuted for false claim of stolen or unclaimed properties in accordance with the law in force.
1.3.11 Should allow the user to view the details of the sale proceeds deposited in Govt. treasury once the property is auctioned off after requisite approvals (SHO and higher officers)
1.4 Complaint and FIR Management Service (CODE-FIR)
1.4.1 System should allow the user to log the complaint details. The complaints would be of different nature (Cognizable and Non-Cognizable, Missing Person, Stolen Property, Unidentified dead body, etc.)
1.4.2 Should allow uploading of any relevant documents such as scanned documents/images in various formats
1.4.3 Should present different templates/forms for different kinds of complaints
1.4.4 Should allow the user to assign the complaint to police personnel for preliminary enquiry
1.4.5 Should allow the user to record notes/remarks on the complaint.
1.4.6 Should allow the user to search the existing repository of previous complaints before acting on the complaint.
1.4.7 Should allow for approval by the concerned officer before issuing the FIR/NCR.
1.4.8 Should provide the police personal to create the FIR / NCR (Non-Cognizable report) / complaint report for other cases or a report for juvenile case
1.4.9 Should allow the user to transfer an FIR falling in other jurisdiction(zero FIR)
1.4.10 System should facilitate the closing of a complaint for those complaints which do not proceed for investigation.
1.4.11 System should allow the user to link / de-link complaints
1.4.12 System should allow the user to merge complaints in case of duplicate complaints or cross case
1.4.13 Should allow for complaints to be registered through the PCR Call Interface and Management
33 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
Service.
1.4.14 Should present the station writer a dashboard with the report summary table consisting of new cases, court disposal, cases pending arrest, etc.
1.4.15 Should provide the reports and search capabilities on the complaints registered.
1.4.16 System should also allow the user to view crime and criminal data (as per the state specified formats)
1.4.17 System should display the name of the police station / higher office where the compliant was originally registered
1.4.18 System should allow the user to edit the Act and Section for a registered FIR (an alert should be sent to higher office and judiciary) (only with alteration memo / amended FIR)
1.4.19 System should allow the user to link Unidentified Dead Bodies with Missing Persons
1.4.20 System should allow the user to view a GIS map of the crime location (as soon as case is registered, with details of additional crimes committed in the same area). Application should be compatible for future integration with GIS application.
1.4.21 System should provide for automatic dispatch of notifications to Airports & Seaports (ports of entry and exit) on criminal movements
1.4.22 System should allow the user to capture 1. Signature of the complainant (using a digital pen or paper scanner) 2. Thumb impression of the complainant (using a paper scanner) 3. Signature of the approving authority (using digital pen and paper scanner)
1.4.23 System should allow the user to send copies of the FIR to a distribution list through email
1.4.24 System should allow the user to create and forward special reports to DIG / IG Range, CID and DGP (in cases of heinous crime)
1.4.25 System should allow the user to link FIRs with MLCs / Missing Persons / Unnatural Deaths (since they can be converted into FIRs)
1.4.26 System should provide the following local heads (in addition to others) for FIR 1. Bag / purse lifting 2. Theft by opening bag/purse 3. Theft by snatching bag/purse 4. Unlawful Assembly
1.4.27 System should provide for the following statuses for FIR 1. Pending Investigation 2. FR Submitted 3. Chargesheet Submitted with an alert sent to District Police Office / Range DIG / Zonal IG / CID (CB) (in some category crimes)
1.4.28 System should allow the user to capture the 'Alias' of complainant, accused, witnesses etc. in the FIR
1.4.29 System should allow the user to capture Finger Print and Retina Scan (Application should recognize retina scanner) for accused in FIR
1.4.30 System should generate an email to National Human Rights Commission within 24 hrs in case there is a custodial death and police encounter deaths
1.4.31 System should allow the user to have information on 1. Hartals 2. All types of Agitations The investigation of such cases also to be viewed / reported to DySP / Assistant Commissioner and Narcotic Cell
34 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.4.32 System should allow the user to register cases of wild life crime, and send the report to CBCID HQ and to SIU XI Branch of CBI and Wild Life Bureau
1.4.33 System should provision for registration of cases under video piracy and a monthly report to be sent to AIG and DySP Crime Detachment on 1. Number of raids conducted in the District included in the raids conducted in Police Station limits2. Cases registered with particulars of films, persons arrested Report to be sent before the 10th of every month. An alert on pending actions to be generated by the system
1.4.34 System should allow for auto transfer of cases registered as a crime against SC / ST or POC Act to SP (will in turn align DySP for investigation)
1.4.35 System should allow the user to capture details on relatives of the Unknown Dead / Injured Person (when traced) under 1. Name 2. Address 3. Contact Details 4. Statement
1.4.36 This page on the site should carry warning to the user that he is liable to be prosecuted for false or malicious reporting of crime in accordance with the law in force.
1.4.37 Should allow the user to see a complete list of templates of broad heads of crimes to file his compliant.
1.4.38 The page should clearly inform the user "This is an electronic mode of complaint for immediate response to crime scene attendance or crime prevention and does not exclude the complainant to visit the police station to deliver a signed copy of the FIR and make his preliminary statement to the O.C"
1.4.39 The page should inform the user that after the FIR has been launched, all his subsequent information on line will not be termed 2nd FIR, 3rd FIR and so on.
1.4.40 Should allow the user to see the list of police stations with jurisdictional areas to file complaint in appropriate PS
1.4.41 Should allow the user to view the details in case his FIR or information has been routed to the PS having jurisdiction over his matter through an Inbox facility
1.4.42 The complaint passed from PCR can be acted upon by PS staff by registering compliant on suo moto basis depending upon the nature of the compliant otherwise PCR is not the FIR receiving window
1.4.43 Such information may be on display on dash boards of every officer in the PS and higher officers and not only on the dashboards of PS station writer
1.4.44 Provision to be made for juvenile cases (as per the JJ Act)
1.4.45 Provision to correct the 'spellings' of names needs to be updated after FIR. Since FIR once frozen on these details cannot be changed, there should be a provision of correcting or updating the spellings in the subsequent forms
1.4.46 System should provide for capture of cases for Juveniles 1. Accused (sent to Juvenile Justice Board) 2. Victim (Children’s Court) 3. Witness (Children’s Court, Regular court - as appropriate)
1.4.47 Provision may be given to make FIR number to five digits
1.4.48 Provision may be given to show the wings / units like Vigilance and Anti -Corruption Bureau / CBCID in the FIR- to be taken in context of entering data pertaining to an agency where the case is being transferred
35 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.4.49 Missing person registration should be handled as in ZIPNET- (Comment from NCRB) missing persons registration should incorporate inputs from ZIPNET application as well
1.5 PCR Call Interface and Management Service (CODE-PCR)
1.5.1 The system should display all the unanswered calls and the call/caller details to the user.
1.5.2 System should arrange the incoming calls in the order that come in.
1.5.3 The system should allow the user to answer /respond to the call through the user interface.
1.5.4 The system should allow the user to record the call.
1.5.5 In case the call(s) comes in for an already registered complaint, the system should allow the user to link the call(s) to the registered complaint.
1.5.6 System should provide an interface to the Police Control Room (PCR) and Police Station users to capture the details of the complaint and the caller / complainant through a “quick capture complaint form” relevant for a complaint that is reported in through a phone call, email, walk-ins in emergency or a non-emergency situation. The system should also have the provision for recording the call along with the timestamp and capture in the system.
1.5.7 In case the caller reports a complaint that is within the jurisdiction of the PCR (either State HQ or District), the system should allow the user to identify the appropriate police station or available patrol vehicle and transfer the call to the same for response.
1.5.8 In case the caller reports a complaint that is outside the jurisdiction of the PCR (either State HQ or District HQ), the system should allow the user to transfer the calls to the appropriate police control room that has the jurisdiction.
1.5.9 The system should allow the user to record the details of complaint assignment and the action taken by the responder on the complaint.
1.5.10 Should provide the reports and search capabilities on the call registered/logged
1.5.11 1. System should provide for generation of status reports and action taken on police calls 2. System should generate reports twice a day and forward the same to higher offices at the district level
1.5.12 System should allow the users to transfer PCR calls to relevant police station
1.6 Investigation Management Service (CODE-IN)
1.6.1 In case of NCR (Non Cognizable Report), the system should allow user to capture the investigation details relevant to a non- cognizable offence and the approval from the court and prepare a final report for closure of the NCR
1.6.2 System should allow the user to generate an alteration memo and subsequently modify the acts and section details of the complaint.
1.6.3 Should allow uploading of any relevant documents such as scanned documents/images
1.6.4 System should allow the user to record and transfer a case that does not fall under jurisdiction of the present police station
1.6.5 Should present customized templates/forms for the type of complaint under investigation.
1.6.6 Should allow the user to assign the FIR to other police personnel.
1.6.7 Should allow the user to record notes/remarks on the complaint.
1.6.8 System should change the case status depending on the progress of the investigation.
1.6.9 System should allow the user to record the remarks on the status/case progress.
1.6.10 System should associate pre-defined tasks / activities that are required during the investigation to the case. The tasks / activities should be customizable by the administrator to the type of the case under investigation. The user should be able to add / modify tasks / activities to the pre-defined list associated with the case. The administrator should be able to add / modify the super-set of tasks / activities defined in the system and make them default
36 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
to a type of the case.
1.6.11 Should allow the user to capture the details of the investigation relevant to the type of the complaint. Indicative details captured during investigation are given below. • Crime scene details • Victims Details • Accused Details • Witness Details • Property Details (stolen/seized) • Evidence details • Forensics details • Medico Legal Case Details • Other details in the crime details form
1.6.12 System should allow preview and printing of all the required forms (7 IIF’s, forms required for preparing the case diary and other forms necessary for submission to the external entities such as courts)
1.6.13 In case of death, system should allow the user to capture results conducted for inquest (whether person was hurt, details of clothing etc.,) and generate an inquest report.
1.6.14 System should capture the inquest report generated by the magistrate in case of death in police or judicial custody or death of lady within 7 years of marriage.
1.6.15 System should allow the user to prepare, preview, print requests/forms that are sent to external agencies (FSL, FPB, hospitals, RTA etc.,) for expert opinion. The request/forms should be made available to the user as templates that are managed (created/edited) through administration functionality.
1.6.16 System should provide the feature to capture the response in the form of parameterized data and scanned documents received from different external agencies.
1.6.17 System should allow the user to prepare, preview and print arrest card
1.6.18 System should allow user to capture the court surrender details
1.6.19 Should allow the user to capture the interrogation details as summary and parameterized data.
1.6.20 System should allow the user to capture the custody/remand details related to the decision of the court on the arrested that are produced before the court.
1.6.21 System should allow the user to view the detailed and summary views of the case
1.6.22 System should allow the user to prepare the final report (charge sheet/ challan, undetected, untraced, mistake of fact, civil nature). System should prompt the user with the list of documents required for filing a charge sheet.
1.6.23 System should allow the case to be re-opened and reassigned to a different investigating officer. In case of re-opening, the case history should be maintained.
1.6.24 System should also track the remarks/suggestions posted by higher officers /circle officers during investigation.
1.6.25 System should present to the IO , dashboard of under trials, under investigation, re-opened cases, etc and to other users based on their roles(IO) and their jurisdiction.
1.6.26 System should provide the dashboards to higher officials about the case progress and metrics about PT cases etc.,
1.6.27 System should allow the SSP & Senior Officers to view the summary of cases based type of case and cases falling in their jurisdiction
1.6.28 System should present the SHO & Senior officials about the details of the cases based on the
37 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
status like open, closed, re-open, disposed, unresolved and case pending for trial.
1.6.29 Should provide the reports and search capabilities on the case progress.
1.6.30 System should allow the user to capture the finger print of an arrested person (through scanned image)
1.6.31 System should allow supervisory Officers to provide their instruction/remark mandatorily on progress report of Special Case Report (Heinous Crime) & voluntarily for Non-Heinous Crimes
1.6.32 System should allow the user to record details of the property released during investigation
1.6.33 System should allow the user to record details of partial recovery of properties during investigation
1.6.34 System should allow the user to prepare a dossier of the criminal (as per procedures, where ever required)
1.6.35 System should allow the user to enter data received from Forensic Science Labs on a case during investigation
1.6.36 System should allow the user to update the status of case property as 1. Released 2. Transferred 3. Sent to Police Station 4. Sent to Forensic Lab / Forensic Medicine Department 5. Sent to Court (as evidence)
1.6.37 System should allow the user to capture victim information under 1. Number of person deceased 2. Number of persons seriously hurt 3. Number of persons with simple hurt 4. Number of non-injured persons 5. Gender 6. Age 7. SC / ST 8. Economic Strata 9. Educational Qualification 10. Nationality 11. Religion 12. Identity 13. Address 14. Contact Details (Telephone / Mobile / Email)
1.6.38 System should provide the user (investigating officer) with 1. Crime and criminal information 2. Address tracking of mobile users 3. Help book on investigating procedures through his / her mobile phone
1.6.39 System should allow the user to record and print witness statements
1.6.40 System should allow the user to record and print Motor Vehicle Inspection Reports
1.6.41 System should allow the user to capture the case diary details (in a parameterized format)
1.6.42 System should provide for an alert to the user in cases where accused identity is not known, but 1. Similar case has been registered, where accused identity is found to be near description 2. Similar case is registered with same modus operandi 3. An arrest has been made in an another case with similar accused description
38 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.6.43 System should allow the user to take out print outs of witness statements at the time of charge sheet
1.6.44 System should send alerts in the below cases, to concerned District SPs and SP CID 1. Murder Cases where no significant progress is made even after 72 hours of investigation 2. In all murder cases in which the accused are not identified in FIR 3. Explosions in which more than one person is killed. 4. All cases of seizure of spirit in which the seized quantity exceeds 5000 litres. 5. All cases of seizure of Narcotic and Psychotropic Substances other than Ganja, except those where the quantity of the substance seized does not exceed the prescribed "minimum for personal consumption or small quantity". 6. Cases of theft of Government Arms and Ammunitions and theft or loss of Government property over Rs. 10 lakhs. 7. All Women Trafficking Cases having interstate linkages. 8. Cases of Cheating or fraud by private financial institutions where the total transactions involved or the deposits collected by the accused exceed Rs. 2 Crores in that particular case or other cases of a similar nature involving the same accused. 9. Cases other than traffic accident cases in which Police Officers of and above the rank of CI figure as accused except petitions endorsed by Courts under Sec. 156(3) CrPC.
1.6.45 System should prompt the police user with the list of documents and list if witnesses required for filing a charge sheet.
1.6.46 System should also track the action taken by the investigation officers on the remarks/suggestions posted by higher officers during investigation
1.6.47 The concerned police officer as user of the system only should be allowed to capture the details of investigation
1.6.48 Finger print should also be allowed to upload through an electronic reader and a photograph through a web cam
1.6.49 Provision for 'Dying Declaration' under 32 Indian Evidence Act to be made
1.6.50 Property Seizure Form 1. Linkage of confession statement with items confessed 2. Facility to add GD number against un-linked property under the same FIR number 3. Tool-tip for confession statement during property linkage
1.6.51 System should provide for the following during capture of physical features for a person 1. Pictorial diagram of a human should be displayed 2. Based on the mouse click on the picture various body parts and characteristics should be displayed (based on NCRB code)
1.6.52 System should provide for digitization of Bad Characters Roll A - SHO of the PS will be required to enter the details of a bad character under surveillance (in case the person is in the same district)Bad Characters Roll B - SHO fills in the roll B in case the person moves out of the district
1.6.53 Investigation - Disclosure of the Accused person may reveal Co-accused For this purpose Section 82 and Section 83 of the CrPC may be referred System should provide for - capture of details for co-accused - Attachment of assets of the co-accused (absconder) under Section 83 CrPC
1.6.54 System should provide to add multiple entries under MLC report
1.6.55 System should provide to add multiple entries for 'Victims eligible for compensation'- would need to be flagged individually
39 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.7 Court and Jail Interface & Prosecution Management Service (CODE-CJP)
1.7.1 System should allow the user to capture the charge sheet acknowledgement details (interim and final) received from the court after the submission of the Charge Sheet.
1.7.2 System should allow the user to capture the summons/warrants issued by court.
1.7.3 System should allow the user to assign the summons/warrants to police personnel.
1.7.4 System should allow the user to record the status of execution on the summons/warrants.
1.7.5 In case accused applied for bail, system should allow the user to record the bail details
1.7.6 System should allow the user to capture the Trial update / Court disposal form. Indicative details captured during trial day of the case are given below • Court Disposal Details • Next hearing date • Trial Status of the persons involved (Attendance, Examination, Bail Plea, Required for Next Hearing, etc.) • Bail • Accused Status • Court Order
1.7.7 System should allow the user to capture details if the convicted appeals in the higher court.
1.7.8 System should allow the user to capture the status (granted re-trial, appeal denied) of the appeal
1.7.9 System should allow the user to capture jail / remand related information (release from jail, sent on judicial remand, sent to police custody …).
1.7.10 System should allow the user to manage and handle the split cases.
1.7.11 System should allow the user to proceed for re-investigation if ordered by the court.
1.7.12 The solution should provide the IO to view the tasks that he/she had set in calendar, the court appointments, summon/warrants and Administrative related tasks.
1.7.13 The system should allow the prisoner / suspect / arrested / convict / acquitted movements into and out of jails.
1.7.14 System should present court constable with dashboard including court appointment schedule, summary of charge sheets, case disposed by court, summons and warrants, etc.
1.7.15 System should allow the user to capture remarks of the Public Prosecutor before the finalization of the Charge Sheet
1.7.16 System should allow the user to capture details of 1. Witnesses 2. Witness statements 3. Next Trial date 4. Trial Outcomes / Results
1.7.17 System should allow the user to capture details of the receipt of FIR from court
1.7.18 System should provide for preparation of calendar (daily, weekly, fortnightly) for cases scheduled for hearing
1.7.19 System should allow the user to generate report on disposal of cases in the prescribed format (state wise)
1.7.20 System should provide an alert to the SHO and IO on cases of 'impending expiry of remand period'
1.7.21 System should allow the user to capture details of accused that have escaped from custody and match the same with
40 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1. Arrests made 2. Unidentified dead bodies
1.7.22 System should allow the user to know the status and monitor of summons / warrants issued to police stations outside their jurisdiction
1.7.23 System should allow for generation of alerts on unexecuted warrants
1.7.24 System should allow the user to capture details of attempts made for summon warrant execution
1.7.25 The movement of each UTP from and into the jail be properly accounted for.
1.7.26 In Tamil Nadu, different numbers given when a case is transferred to other courts - (the following data fields are additionally captured) 1. Court Case No 2. Preliminary Registration no. 3. SC no. 4. Multiple court case numbers 5. Date of sending case to sessions and other courts
1.7.27 System should provide for - Joint Trial in court disposal form and in trial form
1.7.28 During court trial; in cases where - Some of the charges under some specific sections are not proved there should be an option to capture the sections which are proved and which are not proved (against a particular accused)
1.7.29 Special Warrants - 'Type of Warrants' (for National / International Criminals)- DW Warrant (Distress Warrant)- BW Warrant (Bailable Warrant)- Notices - Red Corner Notice - Blue Corner Notice - Yellow Corner Notice – Others
1.7.30 Trial details can be flexible & target can be set, which could mean that a Superior Court or High Court may fix a deadline to complete the trial, in which case, it should be reflected in the screens during the trial so as to keep reminding the concerned officer.
1.7.31 System should provide for Case Split1. Under 'Trial Details' - capture data 'hearing date' wise 1.a Hyperlink dates 1.b Radio button to select split on a given hearing date 1.c Ability to select an accused to continue with parent case and others to continue with additional CC number
1.7.32 System should provide for 'Tracking of Appeal Cases'
1.7.33 System should provide for 'Change of IO' 1. In most of the cases IO can be changed
1.8 Crime and Criminal Records and Query Management Service(CODE-QR)
1.8.1 Should provide the user to search the repository based on FIR No, Beat area, case category, date range and year/month/week. It should also provide the user to select multiple values for a single field.
1.8.2 Should provide the user a quick search for given case ID
1.8.3 System should also provide an advanced search capability and allow user filter the search to a greater detail like crime details, suspect details, victim details, modus operandi, property, victim, arrested, suspect, witness, guarantor/surety, habitual offender details, etc.
1.8.4 The system should allow the user to configure / build a query on the searchable data through query builders.
1.8.5 System should provide the ability to store, load and delete custom queries to each user for easy retrieval.
1.8.6 System should allow the user to organize the search results sort by clicking on table header
41 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.8.7 System should organize the search results in paged manner. It should also provide user the flexibility to navigate to the required page.
1.8.8 System should provide standard formats for the data from external sources (Vehicle Registration, Driver License, Phone (cell and land line from multiple providers) Numbers, Voter Details, Educational / Academic Certification Data) and a utility to capture the data into the investigation toolkit-data repository.
1.8.9 System should provide for capturing the updates or a complete feed of the external data and capture only the updates since the last feed in case of a complete data set is re-fed into the system.
1.8.10 System should maintain the history of data in case of modifications (ex, vehicle transferred to a new owner, an old cell phone number acquired by a new user,…)
1.8.11 System should provide the user with an ability to search (full and partial strings) the investigation-toolkit-data repository. This search interface should be made available both as a separate interface and as well as an integrated interface, integrated with the crime and criminal search interface.
1.8.12 In case the searched entity has a history of ownership, the same should be presented in the search results.
1.8.13 System should provide the user to export the search results in the format selected by the user like doc, pdf, xls, and spreadsheet in printer friendly format with page numbers printed on every page.
1.8.14 If a user requests access to, or searches for, a case which he does not have the right to access, the System must provide one of the following responses (selectable at configuration time): display title and metadata; display the existence of a case but not its title or other metadata; Do not display any case information or indicate its existence in any way. These options are presented in order of increasing security. Note that the requirement in the third option (i.e. the most stringent) implies that the System must not include such cases in any count of search results; this level of security is normally appropriate for cases dealing with matters such as national security.
1.8.15 If a user performs a quick or advanced search, the System must never include in the search result list any record which the user does not have the right to access.
1.8.16 System should provide the user with search hints / tips on data fields such as 1. Names 2. Locations 3. Objects
1.8.17 System should allow the user to match criminal records on the basis of 1. Finger Prints (to be done by FPBs) 2. Date of Birth (by IO) 3. Parentage (IO) 4. Modus Operandi (IO) 5. DNA (by Forensic Labs)
1.8.18 System should allow the user to conduct an advanced search based on sub parameters on a major data field
1.8.19 System should provide for similar features to a Soundex function for searches on 1. Names 2. Places 3. Objects
42 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.8.20 System should provide for the following additional options in the MLC register 1. Hit by train 2. Crossing the Line 3. By Crushing
1.8.21 System should allow the user to enter age of a new born child in 'Days'
1.8.22 The system should also enable to do advanced search on basis of the location parameter for which the names of places in the district under PS may be located in the directory of locations.
1.8.23 The linkages should be provided in the system with the transport department, the office of the Dy. Commissioner, courts, educational institutions and university and other stakeholders.
1.8.24 The system should assist the IO with the modalities of investigation of specific crimes with reference to set procedures as per the CrPC and Special Acts.
1.8.25 The system should assist the IO and higher officers with court’s judgments to guide them in investigation
1.8.26 System should provide facility for automated correlation of 'missing / found / dead persons'- will forward the correlated items to the queue of the officer who has registered the case
1.9 Police Email and Messaging Service (CODE-EM)
1.9.1 Should allow the user to create or import the organizational hierarchy and the users of the police department.
1.9.2 Should allow the user to select the user list from the organization hierarchy
1.9.3 Should allow the user to create personal address book, groups
1.9.4 Should allow the user to send messages to groups.
1.9.5 Should allow the user to create & select templates for message standardization
1.9.6 Should allow the user to choose the option for read receipt
1.9.7 Should allow the user to search the messages from the archive based on message subject and between two dates
1.9.8 System should allow the user to choose the option of encrypting the message
1.9.9 System should allow the user to print the message in printer friendly format
1.9.10 System should allow the user to subscribe to alerts on cell phone in case of receiving a new email in the inbox.
1.9.11 System should show the usage statistics at all levels and departments.
1.9.12 Number of users expected to be 83358 and 99% uptime required for mail solution at DC/DR.
1.10 Periodic Crime and Law & Order Reports and Review Dashboard Service (CODE-R)
1.10.1 System should present customized dashboards and reports to the users based on their role -Duty Constable, Court Constable, Station Writer, IO, SHO, Circle Inspector, ACP, DCP, Sub-Divisional Officer, CP,SP, DIG,IG,DG, other higher officers in Administration
1.10.2 System should present various statistics such as summarized information, current progress, monthly numbers, comparative statements, trends with charting capability, exception reports, crime maps indicating the hot spots.
1.10.3 System should allow the user to view on alerts/events/reminders
1.10.4 System should present the user with statistics of all petitions
1.10.5 System should present the user with statistics on “Newly Registered complaints”
1.10.6 System should present the user with statistics on NCR’s (Non Cognizable cases).
1.10.7 System should present the user with statistics on FIRs with different statuses such as New/Under Investigation/ Pending Trial/ Re-opened
1.10.8 System should present the user with statistics on Warrants & Summons
43 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.10.9 System should present the user with court calendar which includes details on court appointment schedule, information on the cases under trial
1.10.10 System should present the user with activity calendar
1.10.11 System should present the user with statistics and list of “high priority FIR” (Grave /Heinous Crime Details)
1.10.12 System should present the user with list of Pending Arrests & Wanted Offenders/Suspects
1.10.13 System should present the user with statistics of charge sheets & Court Disposal
1.10.14 System should present the user with list of latest happenings across police stations such as missing persons & unidentified dead bodies
1.10.15 System should present the user with prisoner movement updates
1.10.16 System should present the user with Major and Minor head wise statistics
1.10.17 System should present the application usage statistics that provide indicators on the application uptake and usage by the police personnel
1.10.18 System should allow the user to drill down to a granular level to a complaint or suspect from the information presented in the dashboard.
1.10.19 System should provide the user an interface to enable the senior officers to conduct periodic reviews of the police station (citizen services, law & order, crime, etc.)
1.10.20 System should allow the user to generate comparative statements of the above said statistics during monthly crime reviews.
1.10.21 System should allow the user to review the pending or overdue actions such as “filing a charge sheet within a defined time limit from the time of registering the case”, arrest of known accused etc.,
1.10.22 System should allow the user to create additional tasks / alerts / reminders on the actions items for investigating officers and track its progress in next monthly review.
1.10.23 System should consolidate and generate statistics based on the role and jurisdiction
1.10.24 System should allow the user to view a list of Active Criminals on the dashboard
1.10.25 System should allow the user to generate reports on 1. Number of arrests made (as a data field in Special Report, Heinous Crime Cases)
1.10.26 System should allow the user to generate Daily/ Morning Situation Report
1.10.27 System should allow the user to generate report on 1. Number of criminals arrested during a day
1.10.28 System should allow the user to generate a crime chart with 1. Details on Cyber Crimes 2. Financial Frauds
1.10.29 System should allow the user to generate report (PS / IO / District wise) on 1. Number of pending cases 2. Number of cases where recovery happened 3. Number of cases where accused is identified and arrested 4. Number of cases where accused is identified and not arrested 5. Number of cases where charge sheet is pending 6. Number of cases pending due to response of external agencies like cases pending due to want of forensic report
1.10.30 System should allow the user to generate report on cases pending (with prosecution action awaited)
1.10.31 System should allow the user to create a 360 Degree profile for dangerous and most wanted criminals (dossier)
44 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.10.32 System should generate an alert in case the Case Diary is not handed over within 10 days of transfer 1. The act of the officer will be deemed to be an act of obstruction to further investigation and as an act of suppression of relevant evidentiary material SPs concerned may initiate action for such delinquency after evaluating the circumstances of each individual case of non-compliance
1.10.33 Haryana: We have proposed a List of Monitored Cases which will have only selected cases for close monitoring (to be decided by the SHOs/Supervisory officers). Remaining cases will be monitored only from the point of view of service of summons, execution of warrants etc.
1.11 Notification of Alerts, Important Events, Reminders and Activity Calendar or Tasks Service (CODE-AR)
1.11.1 System should automatically generate alerts (suspect in one case person or wanted either because of pending warrants / summons apprehended / arrested in a different case, vehicle reported lost in one case is either recovered or found abandoned, dead body details captured in the system matches the details for a missing person reported in a different case, suspect in one case / person wanted either because of pending warrants / summons sent on remand or released in a different case, complaint of certain kind (attention diversion gangs) registered in a police station, in case a general petition for a procession or road work has been approved, an alert on the same well in advance to the affected police station(s), alerts in case an activity is pending for more than a week or an advance alert in case the stipulated time is about to expire (ex, police remand about to expire and the IO has to file for remand extension), a case coming up for trial where the IO has to be present as a witness, ….)
1.11.2 System should automatically generate reminders of any pending or overdue actions on the cases that are pending registration / investigation / trail.
1.11.3 System should allow the user to create and send user alerts / events / reminders to identified group / subscribed users / police stations.
1.11.4 System should allow the user to schedule the activities and maintain the calendar with reminders.
1.11.5 The alerts / events / reminders are either sent to the respective IO / SHO handling the case or in charge of the police station with the jurisdiction of the case.
1.11.6 The alerts / events / reminders should be available to be sent in the form of an email, or SMS to the registered phone or as an alert in the application once the user logs into the system or all available modes.
1.11.7 System should allow the user to generate alerts for SHO and IO in cases where a witness is used 'as a witness' in multiple cases (stock witnesses)
1.11.8 System should allow the user to generate alerts for IG / DIG / SSP / SP / SHOs officers where an FIR is registered against Naxal / Maoist / Terrorist / Insurgent Activities
1.11.9 System should generate an alert in case an Act and Section has been modified in for an FIR, and send it to1. DIG / SP / SDPO / DCP / ACP / CO
1.11.10 System should generate an alert for SHO, IO, SP every fortnight (after the arrest and judicial remand till chargesheeted) and ' every day for the last 7 days ', where a chargesheet needs to be filed for an accused who is in jail
1.11.11 System should allow the user to generate alerts for 1. Periodic progress of special report cases 2. Date of chargesheet of special report cases
1.11.12 System should generate an alert for an IO '3 days in advance' before bail hearing date
45 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.11.13 System should provide generation and transmission of SMS (to SP / DSP) on1. Conviction Details 2. Summons / Warrants Details (if not served within the prescribed time limit / 3 days before the court date)
1.11.14 System should provide for generation and transmission of SMS (to all SHOs) on details of criminals released from Jail- and for important criminal / offenders in sensational cases to SPs
1.11.15 System should generate alerts on 1. Court Case Hearing Date (to original PS (SHO) and concerned IO) 2. Charge Sheet Submission 3. Release and Parole Date 4. Bank Robberies, Dacoity (in other districts states) (to SPs) 5. Accused / Arrested (in other police stations as well) 6. Heinous Crime Case Details 7. Special Report (juvenile, sc st, old age, etc) 8. Express FIR cases 9. Missing Persons 10. Stolen Vehicles 11. Unidentified Dead Bodies 12. Interstate Gang Operations 13. Firearms Stolen 14. Hue and Cry Notices 15. Terror Offences 16. State CID Instructions 17. Political Agitations 18. Filing Revision / Appeal / SLPs20. Visit of VVIPs
1.11.16 System should generate an alert wherein a professional criminal is released from Jail and send the same to 1. Police Station of the resident area 2. Police Station of the area, where he / she has committed crime in the past 3. All police stations, where similar modus operandi has been reported in the state
1.11.17 System should have a Dictionary of common names and each time a new name is entered the master data for names should be updated. Also there should be a system generated alert when the user tries to enter a new name which is not there in the list of suggested names. Example: when the user has entered Raje, system should show the various suggestions like Rajeev, Rajesh etc. and in case a user enters RajeevX, system should show an alert saying that "please correct the name if the entered name is incorrect"
1.11.18 System should allow the IO to select an appropriate distribution list from a master list of email to send any alert
1.12 State-SCRB-NCRB Data Transfer and Management Service (CODE-DT)
1.12.1 Should extract the crime, criminals, and other related data or updates from the previous extraction from States and UTs database at regular and pre-specified periods. The periodicity might differ from data group to data group.
1.12.2 The data extracted from States/UTs must be transformed into standard formats required by NCRB.
1.12.3 The data should be run through a quality process to identify any possible duplicates or wrong data before sending to NCRB
1.12.4 Transformed and cleansed data must be uploaded on to NCRB databases
46 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.12.5 The system should provide the flexibility to cleanse and transform data
1.12.6 The system should support automatic extraction of data
1.12.7 System should provide an option to monitor and manage data extraction, Transformation and loading process
1.12.8 System should allow the user to kick start the load process manually in the absence of load failure
1.12.9 System should allow reconciling those records which failed during the load process.
1.13 State CAS Administration and Configuration Management Service (CODE-CR)
1.13.1 The solution should provide the user to customize the application without affecting the core.
1.13.2 System should allow the user to change the look and feel like font, skins, images of the application
1.13.3 System should provide the flexibility in creating/modifying and deleting the user Hierarchy and should allow the admin to assign roles as proposed by Districts, Ranges, Zones and police stations.
1.13.4 System should allow the user to define the organization all its units (police stations, districts, range, zone) and user hierarchy
1.13.5 System should present the data elements based on major and minor heads selected by user.
1.13.6 System should generate reports based on roles defined.
1.13.7 System should allow the user to add/modify/delete/modify-order of acts, sections and local laws.
1.13.8 System should provide the user to add/modify/delete/modify-order of property-type/castes/tribes details.
1.13.9 System should not allow the user to delete/modify/modify-order of the master data provided by the centre.
1.13.10 System should allow the user to maintain different templates as per the directive of local governments or standard guidelines, circulars, standing orders.
1.13.11 System should allow the user to maintain case specific service levels/time limits/measurable indicators for each step in the case progress from registration to investigation to trial.
1.13.12 A change in service levels/standards/benchmarks should be maintained/tracked by the system with start and end dates
1.13.13 A change in role/designation should be maintained/tracked with start and end dates
1.14 User Help and Assistance Service (CODE-UH)
1.14.1 The solution should provide detailed context-sensitive help material for all the possible actions and scenarios on all user interfaces in the application.
1.14.2 The solution should provide context based help facilities and also on-line help at functions, screen and field level that can be customized by the State.
1.14.3 The solution should have comprehensive help facility wherein the users can obtain system specific technical / functional help on line
1.14.4 The help should be accessible to the users both in the offline and online mode
1.14.5 The system should maintain and make available to user a database of frequently asked Questions
1.15 User Feedback Tracking and Resolution Service CODE-UFT)
1.15.1 The solution should provide an interface for the user to log any defects or enhancement requests on the application and track thereafter.
1.15.2 The solution should send alerts (e.g., email, SMS) to the user if the user chooses to whenever
47 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
any action has been taken on the alert
1.15.3 The solution should enable the user to track the submitted defect or enhancement request.
1.15.4 The solution should enable the help-desk user to view the reports on the submitted defects or enhancement requests category-wise, status-wise, and age-wise.
1.15.5 The support solution should be accessible to the users both from within the application and also outside the application through a different interface (ex, in case the CAS application is down).
1.16 Activity Log Tracking and Audit Service(CODE-LA)
1.16.1 An audit trail is a record of actions taken by either the user or the system triggers. This includes actions taken by users or Administrators, or actions initiated automatically by the system as a result of system parameters. The System must keep an unalterable audit trail capable of automatically capturing and storing information about: • All the actions (create/read/update/delete) that are taken upon the critical entities (case, suspect, property,…) in the system • The user initiating and or carrying out the action; • The date and time of the event. • Administrative parameters. The word “unalterable” is to mean that the audit trail data cannot be modified in any way or deleted by any user; it may be subject to re-department and copying to removable media if required, so long as its contents remain unchanged.
1.16.2 Once the audit trail functionality has been activated, the System must track events without manual intervention, and store in the audit trail information about them.
1.16.3 The System must maintain the audit trail for as long as required, which will be at least for the life of the case to which it refers.
1.16.4 The System must ensure that audit trail data is available for inspection on request, so that a specific event can be identified and all related data made accessible, and that this can be achieved by authorized external personnel who have little or no familiarity with the system.
1.16.5 The System must be able to export audit trails for specified cases (without affecting the audit trail stored by the System). This functionality can be used by external auditors, who wish to examine or analyze system activity.
1.16.6 The System must be able to capture, store and report violations (i.e. A user’s attempts to access a case to which he is denied access), and (where violations can validly be attempted) attempted violations, of access control mechanisms.
1.16.7 The System must at a minimum be able to provide reports for actions on cases organized: • By case; • By user; • In chronological sequence.
1.16.8 Any access to cases and all other activities involving the cases and related documents or data should also need to be stored in the audit trail to ensure legal admissibility and to assist in data recovery.
1.17 User Access and Authorization Management Service (CODE-AA)
1.17.1 The system must allow the user to create / update / delete user and user profile.
1.17.2 The System must allow the user to limit access to cases to specified users or user groups.
1.17.3 The system should provide for role-based control for the functionality within the system.
1.17.4 The System must allow a user to be a member of more than one group.
1.17.5 The System must allow only admin-users to set up user profiles and allocate users to groups.
48 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
No. Business / Functional Requirement
1.17.6 The System should allow a user to stipulate which other users or groups can access cases.
1.17.7 The System must allow changes to security attributes for groups or users (such as access rights, security level, privileges, password allocation and management) to be made only by super-user.
1.17.8 System should allow the user to those functionalities that he/she is authorized to access.
1.17.9 System should allow a maximum of three attempts to login.
1.17.10 System should allow the user to regenerate a lost password/reset password with set of hint questions
1.17.11 System should encrypt the user passwords
1.17.12 System should allow creation of new users, transfer of postings for existing users and any other actions that affect their authentication and authorization settings.
1.17.13 System should allow changes in roles/ authorization with the transfer / promotions of staff
Additional State Specific Application Functionalities
System Integrator is responsible for developing the Additional State Specific Functionalities. The application modules and functionalities covered during the Phase I of CCTNS implementation are listed in the table below:
Modules Additional Functionalities Complied
(Y/N)
Registration Module
Counterfeit Advisory and Theft Reporting
System should provide an option to register Theft cases under GRP
Petitioner to be able to download/print the certificate /report /permission or response to request
System should have provision for registering cases against unknown culprits
System should capture details needed for traffic Police requirements (Challan file is available and the system integrator is expected to digitize the same)
Investigation Module
System should provide a provision for initial investigation for information received through PCR, phone etc. wherein a complainant is first established and a letter of complaint generated / a suo motto case registered before an FIR is lodged.
System should allow the provision of multiple Officers (with no upper limit) to be assigned to a particular Case
System should generate the Memo of Evidence that needs to be submitted with the charge sheet for approval by the concerned higher authority
For Arms Seized, Memo of Evidence is not necessary; PP opinion through SP is mandated in these cases. So, system should capture PP’s opinion.
System should allow for the creation of a Special Report
49 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Modules Additional Functionalities Complied
(Y/N)
after review and rejection of initial charge sheet
System should allow for comments of the user on the Special Report
System should allow different users to assign different categories of cases to be SR Case
Prosecution Module Provision has to be kept for entering arrested person details.
Basic and Advanced Search Module
System should allow the creation of different sets of roles for same hierarchy
System should allow for parameterized search of defect log status
Basic (regular) reporting and MIS
Indicative reports include the following:
Charge sheet details (PS & Date wise)
FRT
FIR & Non FIR pending/under investigation & final form received (PS wise)
Case Trial (GR/NGR) and summary report on the same
Case Disposal (Head wise)
Warrant details
Property Register
Reports for Traffic Police (For details, please refer ‘Annexure: Sample Traffic Reports’)
In WBP, the case alerts may be send to an OC, IC or CI while in KP, these may be sent to the OC or AC
The System must able to provide reports for actions on cases organized: By Status (Unresolved/In - progress/Resolved)
50 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
The application modules and functionalities covered during the Phase II of CCTNS implementation are
listed in the table below:
Modules Additional Functionalities Complied (Y/N)
Collaboration Solutions (police messaging, email)
The Nodal Officer assigned to a patrol party will need to interact directly with the system over wireless/communication device
System should provide alerts to superior officers whenever a transferred officer joins under them
System should generate an alert whenever a new user is stipulated the work by the older user
Citizen Interface Petitioner to be able to download/print the certificate/report/permission or response to request
Services such as request for conducting ceremonies and functions (pujas, marriages etc.)
Services for NoC generation by employers
Services for applying for gun licensing
Advanced analysis and Reporting
System needs to have the provision of reports to be taken multiple times during each day
System should allow for the creation of a Special Report after review and rejection of initial chargesheet
System should allow for comments of the user on the Special Report
Automated Fingerprint Recognition System
No state specific changes are envisaged (System Integrator is expected to integrate the fingerprint recognition system for investigation module)
The application modules and functionalities covered during the Phase III of CCTNS implementation are listed in the table below:
Modules Additional Functionalities Complied
(Y/N)
External Interfaces (such as Courts, Prisons, Hospitals, Cell phone service providers, Vehicle
System should help identify and trace hoax callers (PCR will identify the hoax caller and application is expected to aid the PCR)
System should allow a caller to register a case from any place (even from outside the jurisdiction) if the incidence being reported took place within the jurisdiction of the PCR
System should enable a caller response time within 5 minutes
51 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Modules Additional Functionalities Complied
(Y/N)
information, etc.)
There should be enough flexibility to attend to intra state scenarios (even beyond the PCR’s jurisdiction) subject to the criticality of the event and availability of resources nearby for quick deployment. System should allow the user to identify the appropriate police station and transfer the call.
The Nodal Officer assigned to a patrol party will need to interact directly with the PCR system over wireless/communication device (Application should be accessible from mobile/wireless devices)
Crime Prevention (Beat Management, etc.) and other modules decided to be provided to all states
State specific changes as required to be done by the SI
Separate Module Relating to Trafficking of Women & Children
Trafficking of women and children is a major problem in the state. It is seen that largest number of sex-workers in any Red Light areas in major metropolitan cities in India are from West Bengal.
A separate State-specific module which would generate require data, reports and capture information relating to trafficking of women & children should be included as a separate module in the CAS(State).
Separate Law & Order Related Manpower Deployment & Resources Module
The CCTNS Project implementation plan includes the state level Control Rooms of both Kolkata Police & West Bengal Police would be a part of the CCTNS network.
It is felt that to increase the usability of this software & obtain maximum benefit from the CCTNS network there should be required details relating to manpower available for Law& Order duty deployment captured in real time basis in the system at all levels of the network. This would help in improving response time for tackling emergent Law & Order situations.
Further the CCTNS System should be able to capture details regarding resources/equipment needed for Law & Order duties. These include vehicles, security equipment like munitions, dhal, protective gear, etc.
The system should also be able to generate basic arrangement/Bandobast for Law & Order duties
52 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Modules Additional Functionalities Complied
(Y/N)
which are specific to the state.
In view of this, it is felt that a separate Law& Order related Manpower Deployment & Resources Module be made a part of the CAS (State).
Note: Further state specific FRS which would form part of CAS(State) to be developed by SI, shall be
shared with all the bidders in due course of time.
53 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Sample Traffic Police Reports
I. Details of Road Accidents on Different types of cause Type of Accidents
Total
Fatal Grevious Injury Minor Injury Non-Injury
Type of Cause
No. of Accident
s
No. of persons
killed
No. of Accidents
No. of persons
greviously Injured
No. of Acciden
ts
No. of persons minor
Injured
No. of Accident
s
(1) (2) (3) (4) (5) (6) (7)
(1+3+5+7)
1 Fault of driver
2
Fault of Passenger other than Driver
3 Bad Road
4 Bad Weather
5 Mechanical fault in Vehicle
6 Fault of Pedestrian
7 Others
Total
II. Details of Road Accidents on Different types of vehicles Type of Accidents
Type of vehicle
Fatal Grevious Injury Minor Injury Non-Injury
Total No. of Accident
s
No. of persons
killed
No. of Accidents
No. of persons
greviously Injured
No. of Acciden
ts
No. of persons minor
Injured
No. of Accident
s
(1) (2) (3) (4) (5) (6) (7)
(1+3+5+7
)
54 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
1 Truck
2 Buses
3 Mini Buses
4 Car/Jeep/Taxi
5 Three Wheeler
6 Two Wheeler
7
Other Heavy Vehicle
8
Vehicle not Known
9 Other
Total
55 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Non Functional and Technical Requirements This section of Requirement Specifications focuses on the different functionalities of the overall solution
from a maintenance and administration perspective. All such requirements have been organized in this
section in various modules as following:
Security Management
1.1 Authentication
1.1.1 The system should support LDAP based authentication
1.1.2 The system should support ASP.NET, JDBC and open standards options.
1.1.3 The solution should ensure data safety and integrity in the event of
communication channels operation failures.
1.1.4 The solution should support multi -tier authentication where required.
1.1.5 The solution should not store authentication credentials on client computers
after a session terminates.
1.2 Authorization
1.2.1 The user should be able to invoke an action according to permission granted to
him and according to business logic/rules.
1.2.2 The system should provide flexibilities for managing the authentication and
authorization with respect to the ability to interface to external solutions.
1.3 Access Management
This module should have the following facilities and functionalities:
1.3.1 The access levels to be provided to the different internal roles / stakeholders
will be managed centrally. The system should have the flexibility to change
the role based access as and when required.
1.3.2 System should ensure that the user gets to access only that data for which he is
authorized.
1.3.3 There should be ability to support & implement session timeout
1.3.4 Ability to define access to specific menus by user groups
1.3.5 Allow customized ID-password policies to be implemented
1.3.6 Password will be account specific for both internal and external users.
1.3.7 The solution should employ a common user access and authentication service to
ensure Single-Sign on for the end-user
1.3.8 Application will provide option to allow admin/super -admin to add/edit/delete
to users
1.3.9 Credential remaining same, this will allow the same roles to access more than
one modules as well.
56 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
1.3.10 Provision for password expiry and management:
1.3.10.1 A question / answer along with the password reset before
activating the reset password
1.3.10.2 Force change of password on first time login, first time login
post reset
1.3.10.3 The user can change his/her passwords at the maximum of 4
times in a day.
1.3.10.4 The system should have the ability to store last five passwords
in the password history and the user should be restricted to use the last
five passwords whenever he/she tries to change the password.
1.3.10.5 Password should be changed in a frequency of 45 days. System
should alert that the password needs to be changed when the password
change date is approaching near. If the password is not changed, the
user id will be locked
1.3.10.6 Force new user to change password after first log in
1.3.11 The system should provide easy access to define new user groups and create
custom roles.
1.3.12 The solution should ensure that data deletion is controlled centrally as per
the defined policy or the person having right to do so.
1.3.13 Maintain administrative IDs for the purpose of system administration
1.3.14 Lock the session after a specified number of authentication failures.
1.3.15 Ability to track and audit the following
1.3.15.1 Successful login
1.3.15.2 Un-successful login
1.3.15.3 Last login date/time
1.3.15.4 Updating of user contact details
1.4 Secure Communication Channel
1.4.1 The system should Support SSL/ https between the web browser & web server
front end. (Internet & Intranet) and also from web server to the database.
1.5 Single Sign on
1.5.1 The system should have integration with LDAP server for advanced security and
should provide single sign on feature. It should provide a standard set of
interfaces to integrate with an LDAP server.
1.6 Encryption
1.6.1 Ability to support & implement digital signatures (Per unit(e.g. PS, Higher
offices, other police offices as mentioned in RFP) one digital signature is
required)
57 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
1.6.2 Proper key management techniques should be used to support the
cryptographic techniques
1.6.3 Support encryption between web browser & web server front end (Internet &
Intranet)
58 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Application and Systems Management
1.7 Logging
1.7.1 The system should maintain logs of various transactions like failed logins, failed
and successful attempts to access critical data, database
1.7.2 A separate interface should be provided to define the different event that can
be logged and the business rules for logging such events
1.7.3 Generate error log for each batch containing the records which failed to be
processed in the batch report and the reason for failure
1.7.4 All the exceptions will store at DB end and pass the same at state/centre label
for further escalation
1.7.5 Application will maintain audit log for important data transactions like updation
and deletion
1.7.6 All the credentials and sensitive data always will store at Database end
1.7.7 The system should have a provision to store the logs in the following locations:
1.7.7.1 System event logs in the application servers
1.7.7.2 As an e-mail message
1.7.7.3 Database servers for database related logs
1.7.7.4 Message Queue
1.7.7.5 Text files in the application servers
1.7.7.6 WMI events
1.7.7.7 Custom locations such as a file server.
1.7.7.8 Local logs should be stored locally at the individual user desktops.
1.8 Exception Handling and Notifications
1.8.1 Capability to provide summary reports of the various events logs
1.8.2 The system should be able to provide configurable error messages and monitor
the occurrence of the same. The error messages should be categorizable as:
1.8.2.1 Errors
1.8.2.2 Alerts
1.8.2.3 Messages etc
1.8.3 Monitoring Reports for various types of Error messages should be available
1.8.4 The system should have the ability to monitor the quality of stored data and its
integrity during changes to the stored data in real-time and batch
1.9 Monitoring
This section covers the functionalities of EMS (Enterprise Management System) which are applicable for this solution.
1.9.1 Ability to monitor application parameters and behavior
1.9.1.1 Database connection pools
1.9.1.2 Thread pools
1.9.2 Ability to monitor the application for the following parameters:
59 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
1.9.2.1 Health monitoring
1.9.2.2 Error Monitoring
1.9.2.3 Performance Monitoring
1.9.2.4 Configuration Monitoring
1.9.2.5 Security Monitoring
1.9.3 Provision for periodic activity reports covering security event and application
usage.
1.9.4 Ability to record metrics for completed and failed procedures
1.9.5 Ability to monitor the performance of batch jobs based on the user load at the
time and allow for analysis of the optimum time and load to run the batch.
Should there be any requirement for batch processing, performance
monitoring for the same should be in place. All solution components to be
tested before deployment.
1.9.6 Ability to monitor the system in remote sessions.
1.9.7 The system should have a strong management framework allowing the
administrators to monitor, reconfigure, manage, update, and control all
platforms, hardware and software, of the portal site and associated services.
The management framework should also allow administrators to monitor
operations, report faults, alert administrators of failures, analyze access,
usage, load, etc. to take appropriate actions whenever needed.
1.10 Release and Patch Management
1.10.1 The system upgrades should be possible without affecting the present
configuration and settings. System upgrade should include different
components like
1.10.1.1 Application components
1.10.1.2 Antivirus
1.10.1.3 Database and operating system.
1.10.1.4 Others (MS-Office Components, Web Browsers etc)
1.11 Audit Trail
1.11.1 The system should support for comprehensive audit trail features such as:
1.11.1.1 Daily activities log are merged into the history log files
1.11.1.2 Date, time and user-stamped transaction checklist are on-line
generated for different transactions
1.11.1.3 Daily activity reports are provided to highlight all the
transactions being processed during the day
1.11.1.4 Unsuccessful attempts to log-in to the system should be
recorded
1.11.1.5 All attempts to access/change system data should be system
driven
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
1.11.1.6 The system should trigger a audit trail / report to concerned
user if a part of a scheduled set of activities (say certain programs/
activities) did not run on schedule
1.12 Replication Management
1.12.1 The system should have flexibility to regenerate the programs and features
without starting the development process from very beginning. The system
should have an user interface to support the same so that the entire
development activity can be replicated to a new set up without much of
problems
1.13 Server Statistics Analysis
1.13.1 Availability of an UI to monitor the server statistics like CPU usage; RAM
utilized and load distribution on the different servers.
1.13.2 Capability to monitor for the peak user / average user / transaction per
second loads
1.13.3 Notify the system administrator whenever there is a suspicious increase in
system activity or the system usage crosses a preset threshold value.
1.14 Data Migration and Integration
The system should have the following capabilities with respect to data integration
1.14.1 The system should have the ability to integrate data using enterprise data
model as part of the interfaces between applications to ensure loose
coupling
1.14.2 An integral management tool with Graphical job sequencer and nesting of
sessions
1.14.3 Ability to capture data from different data sources irrespective of their
platforms.
1.14.4 Support for concurrent processing of multiple data streams without writing
procedural code.
1.14.5 Support management & scheduling tools for data loads.
1.14.6 The system should have configurable tools for:
1.14.6.1 data mapping
1.14.6.2 extracting
1.14.6.3 filtering
1.14.6.4 transforming/cleansing and enhancement
1.14.6.5 loading
1.14.6.6 Incremental loading
1.14.6.7 Refresh with ability to change refreshment frequency
1.14.7 Data Quality and Integrity must be ensured across systems particularly, at
data capture stage and managing stored data
61 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
1.14.8 The system should perform a virus check on all the uploaded files before
uploading the files onto the server
1.14.9 Allow users to perform detailed and complex data transformations when
deriving data fields
1.14.10 Capability to automatically download and upload feeds from various sources
such as Web services, RSS feeds, flat files - csv, xls, txt etc.
1.15 SLA Management
1.15.1 The system should provide monitoring and management features for
tracking SLAs
1.16 Application Integration
1.16.1 Ability to integrate with third party applications over LAN, WAN and internet.
1.16.2 Capable of interfacing with backend business applications existing within the
Police Organization.
62 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Requirement Specifications – Others
1.17 Flexibility
1.17.1 Modular structure providing the flexibility to deploy selected modules-
products- lines of business combination as per the convenience of CCTNS
users
1.17.2 The solution will be configurable architecture as per state requirements and
customization as well.
1.17.3 The solution should provide application architectures that are highly granular
and loosely coupled.
1.17.4 The solution architecture should allow infrastructure simplicity and
standardization.
1.17.5 The system should be designed in manner that operational data will never be
lost until a manual intervention/hardware failure.
1.17.6 Data model should be flexible to add more data fields as per changing
business needs
1.18 Usability Requirements
1.18.1 The system should have the following flexibilities and functionalities in terms
of usability: Comprehensive sitemap details in an easy to browse format.
1.18.2 The system should ensure that Same screen appears each time it is launched
1.18.3 Consistent and logical navigation flow
1.18.4 The solution should maintain a database of frequently asked questions
(FAQ).
1.18.5 The solution will provide data dictionary for mandatory fields.
1.18.6 The solution should be based on shared and reusable architectures, that is,
applications, systems and infrastructure are characterized as service
oriented, component-based and reusable.
1.18.7 Usage of standard GUI features (e.g., pull-down menus, dialog boxes, toolbar
buttons)
1.18.8 All error messages produced by the System must be meaningful,
1.18.9 Consistent look and feel
1.18.10 The application windows colors must respond correctly to user changing of
color settings (i.e., must change with the colors, or all must stay fixed).
1.18.11 Data formats are consistent throughout application windows
1.18.12 The menu options in the pages can be accessed via keyboard commands
and/or arrow keys, following Microsoft conventions. Mouse-only access to
options should be avoided.
1.18.13 The system should ensure that controls on page must respond properly to
Tab order and hot-keys (alt-keys). In Microsoft Windows, a user should be
able to use the Tab key to move from one control to the next. This should
work in a logical manner such as from left to right and top to bottom.
63 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
1.18.14 Provision for tool tips at each field and also online Help at the field level
1.18.15 The system should prevent the users from errors and allow error recovery
1.18.16 System should be user friendly so that submission guidelines for each form
are easily understandable by the user. For example a pop up screen or drop
down list be provided wherever possible. For example pop up for date should
be “dd-mm-yyyy” and drop down list for “fund code”, “return code” etc.
1.18.17 The system should comply with the following usability standards:
1.18.17.1 ISO 9241: Ergonomic requirements for office work with visual
display terminals
1.18.17.2 ISO/IEC 10741-1: Dialogue interaction - Cursor control for text
editing
1.18.17.3 ISO/IEC 11581: Icon symbols and functions
1.18.17.4 ISO 13406: Ergonomic requirements for work with visual
displays based on flat panels
1.18.17.5 ISO 18789: Ergonomic requirements and measurement
techniques for electronic visual displays
1.19 Performance
1.19.1 The system should provide fast and steady response times (Quality of
Service). The maximum user response time should be less than 2 seconds
and average response time should be less than 1 second for the next screen
to appear or the existing screen to refresh for submission of data. The speed
and efficiency of the system should not be affected with growing volumes,
especially during search operations, data warehousing, reporting, MIS, online
processes and batch processes. WBSWAN is the primary connectivity and
performance measures are expected on WBSWAN.
1.19.2 Will provide log shipping to continue the operations
1.19.3 The system should be designed to have minimum satisfactory performance
even in Police Stations connected on low-bandwidth (28 kpbs).
1.19.4 System will show quick response in simple search and will take little bit more
time for advance search and this will vary based on input conditions.
1.20 Availability
1.20.1 Application will up and running (at least 99% if no other disturbance i.e.
power failure, LAN problem and any other infra - structure issues).
1.21 Scalability Requirements
The system should meet the following scalability requirements:
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
1.21.1 Support multi- tier architecture (The Application should at least have the
following within its architecture) for all modules within the application with
well - defined interfaces between the layers
1.21.1.1 Presentation Layer
1.21.1.2 Business Logic Tier
1.21.1.3 Data Tier
1.21.2 Ability to scale horizontally without redesign
1.21.2.1 Multiple similar hardware and mix of multiple hardware in a
horizontal setup
1.21.2.2 Scalability for external components (External components
should not restrict scalability) - Provide performance
benchmarks for similar functions required in SCRB for Solution
scalability
1.21.3 Ability to scale vertically without redesign
1.21.3.1 Addition of CPU, Memory, Hard disk capacity without causing
downtime
1.21.4 Support the deployment of additional modules at a later point in time with
minimal downtime and loss of productivity.
1.21.5 Support message patterns and protocols supported - e.g. publish/subscribe,
synchronous/asynchronous, push/pull/pool, topics/queues.
1.21.6 The system should support payment and collection processes relate to via
RTGS or NEFT standards. (Future Requirement)
1.21.7 The solution should facilitate centralized deployment of the application.
1.22 User Interface Requirements
1.22.1 The user should be able to create and design customized screens with ability
to select and add fields, drag and drop the fields at the required position,
apply rules on the fields (such as length, type of data, mandatory/non-
mandatory, help function, dependency on other fields and its values etc.),
multi-branding with colour, design, logos etc. of multiple parties including
those of third party service providers.
1.22.2 System should support multilingual interface.
1.22.3 System should support multilingual labels.
1.22.4 The interfaces will customizable or user-configurable to the extent possible
(look and feel, logos).
65 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
1.22.5 The System user interface must be suitable for users with special needs; that
is, compatible with specialist software that may be used and with
appropriate interface guidelines
1.23 Data Entry/Capture, Data Quality and Integrity Methodology
The system should support the following data entry methodologies to minimize data entry errors and improve data integrity. One should be able to choose the data entry option for each type of transaction and change the same as and when required.
1.23.1 Maker / Authoriser – One person should enter data and another should
authorize the entered data. If the authoriser notices errors in data entry, the
task should be returned back to the data entry operator. Typically all master
table data entry should follow the maker / author route. However one should
be able to choose between all the three available options for data entry.
1.23.2 Single Data Entry – The data is entered only once and it progresses in the
value chain. Such data entry screens typically have large number of
validations to prevent data entry errors.
1.23.3 Double Data Entry – The same transaction data is entered by two different
persons. Only selected fields are data entered by two different persons. The
system should then match the data entered by two persons (character by
character), and if the data matches then it progresses further in the process
value chain. If the data entered by two users does not match, then the
transaction is referred to a third person who verifies the data from the
source and accepts the correctly entered data or rectifies the data if both
persons have wrongly entered the data.
1.23.4 All data entry/capture should be managed through the option of defining
data quality and integrity tools to perform data validity and correctness
checks with supporting data quality and integrity tools at the time of data
capture/entry. The captured data stored in systems should be managed and
monitored regularly through appropriate data quality and integrity tools in
place to ensure that the quality of the data is protected and managed
effectively.
General Considerations and Constraints
1.1 The implementation partner should size for adequate hardware based on the volumes for
the applications in the entire solution & database and all other applications relevant for DC
and DRC.
1.2 At police station will able to work on offline env and post that data will synchronization at
state label when internet connectivity will available.
66 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
1.3 Application code should not contain invalid references to network resources (Pathnames,
URLs etc).
1.4 The hardware sized for all the applications should be redundant and scalable. All the
components within the server should be hot swappable and should incur no downtime due
to component failure.
1.5 All the servers suggested should have dual power supplies. The power input to the power
supplies will be from separate Uninterrupted Power Supplies which will be fed from two
different power sources. In case of failure of one power supply, the second power supply
should be able to take the full load without causing any interruption in services.
1.6 All servers should have at a minimum of dual 1000 Mbps network interface cards (NIC)
installed on different slots. Each NIC will be cabled from a different module on the switch
using gigabit speed cabling.
1.7 The system should be platform independent and should be deployable on multiple
platforms such as HP UNIX, IBM AIX, IBM i, Sun Solaris, Microsoft Windows, Linux etc., but
should also allow integration with other software deployed across heterogeneous operating
system platforms. Since the bidder needs to choose either of the two technology stacks, as
mentioned in the RFP, CAS (State) application should have hardware platform independence
and interoperability with other applications to the extent possible.
1.8 The system should use Service Oriented Architecture best practices and should use industry
standards for integration to achieve universal use.
1.9 The solution should result in low architectural diversity.
1.10 Solution should follow NIC website development guidelines and standard guidelines too.
1.11 Ability to be browser independent. The system should be compatible with the following
browsers
1.11.1.1 Internet Explorer 6.0 or higher;
1.11.1.2 Mozilla Firefox 3.0.7 or higher;
1.11.1.3 Safari, Netscape, etc.
1.12 All Operating system, database and other software licenses for DC and DR shall be
genuine, perpetual, full use and should provide patches, bug fixes, security patches and
updates directly from the respective developer / manufacturer for the contract period.
1.13 OS should support for all peripherals required under CCTNS Project i.e. Finger Print
Scanner, Electronic Pen, MFP, Laser Printer etc.
1.14 The proposed Operating System must not be “End of Life” product.
1.15 Manufacturer should provide time to time Updates / patches / security patches / bug
fixes for the operating systems.
1.16 The proposed system software indemnification and indemnification must cover patent
claims, copy right claims, legal fees and damages claim. System integrator and / or the
developer / manufacturer must protect the department from all such legal cost that may
arise out of any claim by a third party alleging intellectual property infringement i.e. related
to the software.
67 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
1.17 There should be 24*7 access to a variety of technical resources including the OEM
Support Portal, manufacturer’s knowledge base with complete collections of technical
articles.
68 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Details of the Technology Stacks for CAS (State) and CAS
(Center) CAS (State) will be developed in two distinct technology stacks by the SDA at the Center. The Technical Details for CAS (State) Solution Stack 1 and Stack2, CAS (State) Offline solution, CAS (Centre) Solution are provided in subsequent tables: CAS (State) Solution - Stack 1
Particulars
Proposed
Solution by
Software
Development
Agency
Version and
Year of
Release
Original
Supplier
Description
(include major
features/
services only)
Support
Provided By
Webserver Sun Java System Web Server 7.0
7.0 SUN HTTP Server SUN
Application Server
Glassfish Application
Server
3.0 SUN J2EE Application Server
SUN
Database MySQL 5.1 SUN DB Store SUN
Operating System
Solaris 10 SUN Operating System
SUN
Others
Reporting Engine
Jasper Reports 3.7 Jasper Reporting Services
Email/Mess Aging
Q-Mail 1.4 Qmail Community
E-Mail Solution
Search Engine
Search: Unstructured data: using open CMS search features Structured Data Mysql & Custom application
interface
N/a N/a N/a N/a
Portal Server
Glassfish Application
3.0 SUN J2EE Application
SUN
69 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Particulars
Proposed
Solution by
Software
Development
Agency
Version and
Year of
Release
Original
Supplier
Description
(include major
features/
services only)
Support
Provided By
Server Server
Workflow Engine
jBPM 4.0 JBoss Workflow Engine
Rules Engine
Custom Built N/a N/a N/a N/a
Directory Services
Sun Directory Services
7.0 SUN LDAP SUN
DMS/CMS Open CMS 7.5.1 Open C MS
Content Management System
Security Physical Security, Network Sercurity, DB Encryption (MySQL), DB Access Controls, Role Based Access Control (Custom Developed), LDAP (Sun Directory Services),
N/a N/a N/a N/a
Identity Management
OpenSSO (Other open source SSO application providing similar or enhanced functionality is acceptable)
7.0 SUN LDAP SUN
Audit log4j, Custom Built application audit
N/a N/a N/a N/a
ETL Custom Built N/a N/a N/a N/a
70 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CAS (State) Solution - Stack 2
Particulars
Proposed
Solution by
Software
Development
Agency
Version And
Year of
Release
Original Supplier
Description
(include major
features/
services only)
Support
Provided By
Webserver IIS 6 Microsoft Web & App Server
Microsoft
Application Server
IIS 6 Microsoft Web & App Server
Microsoft
Database SQL Server
2008
2008 Microsoft DB Store Microsoft
Operating System
Windows Server 2008
2008 Microsoft Operating System
Microsoft
Others Microsoft
Reporting Engine
SQL Server Reporting
Services
2008 Microsoft Reporting Services
Microsoft
Email/ Messaging
Q-Mail 1.4 Qmail Community
E-Mail Solution
Search Engine
Search: Unstructured data: Using openCMS search features Structured Data: SQL DB Search Engine & Custom application
N/a N/a N/a N/a
71 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Particulars
Proposed
Solution by
Software
Development
Agency
Version And
Year of
Release
Original Supplier
Description
(include major
features/
services only)
Support
Provided By
interface
Portal Server IIS 6 Microsoft Microsoft Web & App Server
Microsoft
Workflow Engine
Windows Workflow Foundation
N/a N/a N/a N/a
Rules Engine Custom Built N/a N/a N/a N/a
Directory Services
Microsoft Active Directory
2008 Microsoft LDAP Microsoft
DMS/CMS Windows Sharepoint
Services
n/a n/a n/a Microsoft
Security Physical Security, Network Security, DB Encryption (MySQL), DB Access Controls, Role Based Access Control (Custom Developed), LDAP (Sun Directory Services),
N/a N/a N/a N/a
Identity Management
Microsoft Active
2008 Microsoft LDAP Microsoft
72 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Particulars
Proposed
Solution by
Software
Development
Agency
Version And
Year of
Release
Original Supplier
Description
(include major
features/
services only)
Support
Provided By
Directory
Audit IIS Log, Custom Built
N/a N/a N/a N/a
ETL SQL Server
ETL
2008 Microsoft ETL Microsoft
CAS (State) Offline Solution
The below list is indicative only
Proposed
Solution by
Software
Development
Agency
Version and
Year of
Release
Original Supplier
Description (include major
features/ services
only)
Support
Provided By
Synchronization Solution
Custom Built N/a N/a N/a N/a
Application Container
Apache Tomcat
6.0 Apache Foundation
J2EE Application Container
Database MySQL / SQL Express
5.1/2008 SUN / Microsoft
DB Store SUN / Microsoft
CAS (Center) Solution
The below list is
indicative only
Proposed
Solution by
Software
Development
Agency
Version and
Year of
Release
Original Supplier
Description (include major
features/ services
only)
Support
Provided By
Webserver Sun Java System Web Server 7.0
7.0 SUN HTTP Server SUN
73 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
The below list is
indicative only
Proposed
Solution by
Software
Development
Agency
Version and
Year of
Release
Original Supplier
Description (include major
features/ services
only)
Support
Provided By
Application Server
Glassfish Application Server
3.0 SUN J2EE Application Server
SUN
Database Sybase IQ Enterprise
15.1 Sybase ETL Sybase
Operating System
Solaris
Others
Reporting Engine
Jasper Reports 3.7 Jasper Reporting Services
Search Engine
Search: Unstructure data: using Alfresco search features Structured Data: Sybase DB Search Engine & Custom application interface
N/a N/a N/a N/a
Portal Server
Glassfish Application Server
7.0 SUN HTTP Server SUN
Workflow Engine
jBPM 4.0 JBoss Workflow Engine
Rules Engine
Custom Built N/a N/a N/a N/a
Directory Services
Sun Directory Services
7.0 SUN LDAP SUN
DMS/CMS Alfresco
Email/Mess aging
N/A
Security Physical Security, Network
N/a N/a N/a N/a
74 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
The below list is
indicative only
Proposed
Solution by
Software
Development
Agency
Version and
Year of
Release
Original Supplier
Description (include major
features/ services
only)
Support
Provided By
Sercurity, DB Encryption (MySQL), DB Access Controls, Role Based Access Control (Custom Developed), LDAP (Sun Directory Services),
Identity Management
Open SSO 7.0 SUN LDAP SUN
Audit log4j, Custom Built
N/a N/a N/a N/a
ETL + Data Quality
Sybase ETL 15.1 Sybase ETL Sybase
75 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: District Maps Kolkata Police: Central Division
76 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Kolkata Police: South Division
77 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
78 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Kolkata Police: South East Division
Kolkata Police: South East Division
79 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Kolkata Police: East Suburban Division
80 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Kolkata Police: Port Division
81 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Uttar Dinajpur District
82 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
83 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Nadia District
84 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
85 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Murshidabad District
86 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
87 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Bankura District
88 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
89 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Howrah District
90 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
91 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Jalpaiguri District
92 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Coochbehar District
93 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
94 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Hooghly District
95 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
96 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Dakshin Dinajpur District
97 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: South 24 Parganas District
98 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Purulia District
99 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Bardhaman District
100 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Paschim Medinipur District
101 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: North 24 Parganas District
102 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Jhargram Police District
103 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
104 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Maldah District
105 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
106 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Purba Medinipur District
107 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
108 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Birbhum District
109 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Darjeeling
110 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
District
111 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Kharagpur GRP District
112 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Siliguri GRP District
113 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Sealdah GRP District
114 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
WB Police: Howrah GRP District
115 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Unit Details
Police Stations and Higher Offices:
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP KALIMPONG
CI GARUBATHAN
O/C GARUBATHAN
Phase II
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP KALIMPONG
CI GARUBATHAN O/C JALDHAKA
Phase II
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP KALIMPONG
I/C KALIMPONG
Phase II
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SADAR DSP SADAR CI SADAR
O/C JORABANGLOW
Phase II
WBP
North Beng
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SADAR DSP SADAR CI SADAR O/C PALBAZAR
Phase II
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SADAR DSP SADAR CI SADAR O/C RANGALI
Phase II
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SADAR DSP SADAR I/C DARJEELING
Phase II
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SADAR DSP SADAR I/C LODHAMA
Phase II
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SILIGURI DSP TOWN
CI BAGDOGRA O/C KHARIBARI
Phase II
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SILIGURI DSP TOWN
CI BAGDOGRA
O/C BAGDOGRA
Phase II
WBP
North Beng
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SILIGURI DSP TOWN
CI BAGDOGRA O/C MATIGARA
Phase II Phase II
3/11/2009
3
117 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SILIGURI DSP TOWN
CI BAGDOGRA
O/C NAKSALBARI
Phase II Phase II
3/11/2009
4
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SILIGURI DSP TOWN
CI BAGDOGRA
O/C PHASHIDEWA
Phase II Phase II
4/11/2009
3
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SILIGURI
I/C PRADHAN NAGAR PS SILIGURI
Phase II Phase II
26/11/2009
4
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
ADDL SP SILIGURI I/C SILIGURI
Phase II Phase II
16/02/2009
3
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
SDPO KURSEONG CI MIRIK O/C MIRIK
Phase II
WBP
North Beng
Darjeeling Range
Darjeeling
SP DARJEELING
SDPO KURSEONG CI MIRIK
O/C SUKHIAPOKHRI
Phase II
118 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
WBP
North Bengal Zone
Darjeeling Range
Darjeeling
SP DARJEELING
SDPO KURSEONG I/C KURSEONG
Phase II
WBP
North Bengal Zone
Darjeeling Range
Uttar Dinajpur
SP UTTAR DINAJPUR
ADDL SP SADAR DSP SADAR
I/C KARAMDIGHI
Phase II
WBP
North Bengal Zone
Darjeeling Range
Uttar Dinajpur
SP UTTAR DINAJPUR
ADDL SP SADAR DSP SADAR I/C RAIGANJ
Phase II Phase II
23/10/2009
3
WBP
North Bengal Zone
Darjeeling Range
Uttar Dinajpur
SP UTTAR DINAJPUR
ADDL SP SADAR
SDPO ISLAMPUR
CI GOLPUKUR O/C CHAKULIA
Phase II
WBP
North Bengal Zone
Darjeeling Range
Uttar Dinajpur
SP UTTAR DINAJPUR
ADDL SP SADAR
SDPO ISLAMPUR
CI GOLPUKUR O/C GOLPUKUR
Phase II
WBP
North Beng
Darjeeling Range
Uttar Dinajpur
SP UTTAR DINAJPUR
ADDL SP SADAR
SDPO ISLAMPUR CI ITAHAR
O/C HEMTABAD
Phase II
119 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
WBP
North Bengal Zone
Darjeeling Range
Uttar Dinajpur
SP UTTAR DINAJPUR
ADDL SP SADAR
SDPO ISLAMPUR CI ITAHAR O/C ITAHAR
Phase II
WBP
North Bengal Zone
Darjeeling Range
Uttar Dinajpur
SP UTTAR DINAJPUR
ADDL SP SADAR
SDPO ISLAMPUR I/C CHOPRA PS
Phase II
WBP
North Bengal Zone
Darjeeling Range
Uttar Dinajpur
SP UTTAR DINAJPUR
ADDL SP SADAR
SDPO ISLAMPUR I/C ISLAMPUR
Phase II Phase II
25/11/2009
3
WBP
North Bengal Zone
Darjeeling Range
Uttar Dinajpur
SP UTTAR DINAJPUR
ADDL SP SADAR
SDPO ISLAMPUR I/C KALIAGANJ
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Cooch Bihar
SP COOCHBEHAR
ADDL SP SADAR DSP SADAR I/C KOTWALI PS
Phase II Phase II
25/7/2009
5
WBP
North Beng
Jalpaiguri range
Cooch Bihar
SP COOCHBEHAR
ADDL SP SADAR
SDPO (MATHABHANGA & CI DINHATA
O/C DINHATA PS
Phase II Phase II
25/7/2009
3
120 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
MEKHLIGANJ)
WBP
North Bengal Zone
Jalpaiguri range
Cooch Bihar
SP COOCHBEHAR
ADDL SP SADAR
SDPO (MATHABHANGA & MEKHLIGANJ) CI DINHATA O/C SITAI PS
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Cooch Bihar
SP COOCHBEHAR
ADDL SP SADAR
SDPO (MATHABHANGA & MEKHLIGANJ)
CI MATHABHANGA
O/C GHOKSHADANGA PS
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Cooch Bihar
SP COOCHBEHAR
ADDL SP SADAR
SDPO (MATHABHANGA & MEKHLIGANJ)
CI MATHABHANGA
O/C MATHABHANGA PS
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Cooch Bihar
SP COOCHBEHAR
ADDL SP SADAR
SDPO (MATHABHANGA & MEKHLIGANJ)
CI MATHABHANGA
O/C SITALKUCHI
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Cooch Bihar
SP COOCHBEHAR
ADDL SP SADAR
SDPO (MATHABHANGA & MEKHLIGANJ)
CI MEKHLIGANJ
O/C KUCHLIBARI
Phase II
121 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
North Bengal Zone
Jalpaiguri range
Cooch Bihar
SP COOCHBEHAR
ADDL SP SADAR
SDPO (MATHABHANGA & MEKHLIGANJ)
CI MEKHLIGANJ
O/C MEKHLIGANJ
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Cooch Bihar
SP COOCHBEHAR
ADDL SP SADAR
SDPO (MATHABHANGA & MEKHLIGANJ)
CI SADAR (TUFANGANJ)
O/C BAXIRHAT PS
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Cooch Bihar
SP COOCHBEHAR
ADDL SP SADAR
SDPO (MATHABHANGA & MEKHLIGANJ)
CI SADAR (TUFANGANJ)
O/C TUFANGANJ PS
Phase II Phase II
24/7/2009
3
WBP
North Bengal Zone
Jalpaiguri range
Cooch Bihar
SP COOCHBEHAR
ADDL SP SADAR
SDPO (MATHABHANGA & MEKHLIGANJ) I/C HALDIBARI
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP ALIPURDUAR DSP SADAR CI SADAR
O/C BHAKTINAGAR PS
Phase II Phase II
1/4/2009
3
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP ALIPURDUAR DSP SADAR CI SADAR
O/C RAYGANJ PS
Phase II
122 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP ALIPURDUAR
SDPO ALIPURDUAR CI BIRPARA
O/C BIRPARA PS
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP ALIPURDUAR
SDPO ALIPURDUAR CI BIRPARA
O/C MADARIHAT
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP ALIPURDUAR
SDPO ALIPURDUAR CI KALCHINI O/C JAYGAN PS
Phase II Phase II
2/4/2009
3
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP ALIPURDUAR
SDPO ALIPURDUAR CI KALCHINI
O/C KALCHINI PS
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP ALIPURDUAR
SDPO ALIPURDUAR CI KALCHINI
O/C SAMUKTALA PS
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP ALIPURDUAR
SDPO ALIPURDUAR
I/C ALIPURDUAR
Phase II Phase II
30/3/2009
4
123 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP ALIPURDUAR
SDPO ALIPURDUAR I/C FALAKATA
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP ALIPURDUAR
SDPO ALIPURDUAR
I/C KUMARGANJ
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP SADAR DSP CRIME I/C BANARHAT
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP SADAR DSP CRIME I/C DHUPGURI
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP SADAR DSP CRIME
I/C MOYNAGURI
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP SADAR DSP SADAR I/C KOTWALI PS
Phase II Phase II
31/3/2009
4
124 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP SADAR
SDPO MALBAZAR CI MAL O/C MAL PS
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP SADAR
SDPO MALBAZAR CI MAL O/C MATELI PS
Phase II
WBP
North Bengal Zone
Jalpaiguri range
Jalpaiguri
SP JALPAIGURI
ADDL SP SADAR
SDPO MALBAZAR CI MAL
O/C NAGRAKATA PS
Phase II
WBP
North Bengal Zone
Malda Range
Dakshin Dinjapur
SP DAKSHIN DINAJPUR
ADDL SP SADAR DSP SADAR
CI BALURGHAT O/C HILI
Phase II
WBP
North Bengal Zone
Malda Range
Dakshin Dinjapur
SP DAKSHIN DINAJPUR
ADDL SP SADAR DSP SADAR
CI BALURGHAT
O/C KUMARGANJ
Phase II
WBP
North Bengal Zone
Malda Range
Dakshin Dinjapur
SP DAKSHIN DINAJPUR
ADDL SP SADAR DSP SADAR
CI BALURGHAT O/C TAPAN
Phase II
125 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
North Bengal Zone
Malda Range
Dakshin Dinjapur
SP DAKSHIN DINAJPUR
ADDL SP SADAR DSP SADAR I/C BALURGHAT
Phase II Phase II
29/7/2009
3
WBP
North Bengal Zone
Malda Range
Dakshin Dinjapur
SP DAKSHIN DINAJPUR
ADDL SP SADAR
SDPO GANGARAMPUR I/C BANSIHARI
Phase II
WBP
North Bengal Zone
Malda Range
Dakshin Dinjapur
SP DAKSHIN DINAJPUR
ADDL SP SADAR
SDPO GANGARAMPUR
I/C GANGARAMPUR
Phase II Phase II
30/7/2009
3
WBP
North Bengal Zone
Malda Range
Dakshin Dinjapur
SP DAKSHIN DINAJPUR
ADDL SP SADAR
SDPO GANGARAMPUR
I/C HARIRAMPUR
Phase II
WBP
North Bengal Zone
Malda Range
Dakshin Dinjapur
SP DAKSHIN DINAJPUR
ADDL SP SADAR
SDPO GANGARAMPUR
I/C KUSHMANDI
Phase II
WBP
North Bengal Zone
Malda Range Malda SP MALDA
ADDL SP SADAR DSP D&T
I/C BAISNAB NAGAR
Phase II
126 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
North Bengal Zone
Malda Range Malda SP MALDA
ADDL SP SADAR DSP D&T
I/C ENGLISH BAZAR
Phase II
WBP
North Bengal Zone
Malda Range Malda SP MALDA
ADDL SP SADAR DSP D&T I/C KALIACHAK
Phase II
WBP
North Bengal Zone
Malda Range Malda SP MALDA
ADDL SP SADAR DSP D&T
I/C MANIKCHAK
Phase II
WBP
North Bengal Zone
Malda Range Malda SP MALDA
ADDL SP SADAR DSP SADAR CI GAZOLE
O/C BAMONGOLA
Phase II
WBP
North Bengal Zone
Malda Range Malda SP MALDA
ADDL SP SADAR DSP SADAR CI GAZOLE O/C GAZOLE
Phase II
WBP
North Bengal Zone
Malda Range Malda SP MALDA
ADDL SP SADAR DSP SADAR I/C HABIBPUR
Phase II
127 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
North Bengal Zone
Malda Range Malda SP MALDA
ADDL SP SADAR DSP SADAR I/C MALDA
Phase II
WBP
North Bengal Zone
Malda Range Malda SP MALDA
ADDL SP SADAR
SDPO CHANCHOL CI RATUA
MANIKPUR (HARISHCHANDRAPUR)
Phase II
WBP
North Bengal Zone
Malda Range Malda SP MALDA
ADDL SP SADAR
SDPO CHANCHOL CI RATUA RATUA
Phase II
WBP
North Bengal Zone
Malda Range Malda SP MALDA
ADDL SP SADAR
SDPO CHANCHOL I/C CHANCHOL
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO DOMKOL CI DOMKOL ISLAMPUR
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO DOMKOL CI DOMKOL JALANGI
Phase II
WBP
South Beng
Murshidabad
Mushidabad
SP MURSHID
ADDL SP LALBAG
SDPO DOMKOL CI DOMKOL RANINAGAR
Phase II
128 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
Range ABAD
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO DOMKOL I/C DOMKAL
Phase II Phase II
15/10/2009
4
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO JANGIPUR
CI JANGIPUR SAGARDIGHI
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO JANGIPUR
CI JANGIPUR SAMSERGANJ
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO JANGIPUR
CI JANGIPUR SUTI
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO JANGIPUR
I/C FARAKKABARAGE
Phase II Phase II
16/10/2009
3
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO JANGIPUR
I/C RAGHUNATHGANJ
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO LALBAG CI LALBAG
BHAGABANGOLA
Phase II
129 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO LALBAG CI LALBAG JIYAGANJ
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO LALBAG CI LALBAG LALGOLA
Phase II Phase II
11/9/2009
4
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO LALBAG CI LALBAG NABAGRAM
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO LALBAG CI LALBAG RANITALA
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP LALBAG
SDPO LALBAG
I/C MURSHIDABAD
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP SADAR DSP CRIME CI SADAR O/C BELDANGA
Phase II Phase II
10/10/2009
4
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP SADAR DSP CRIME CI SADAR O/C REJINAGAR
Phase II
WBP
South Beng
Murshidabad
Mushidabad
SP MURSHID
ADDL SP SADAR DSP D&T CI SADAR
O/C DOULATABAD
Phase II
130 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
Range ABAD
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP SADAR DSP D&T CI SADAR
O/C HARIHARPARA
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP SADAR DSP D&T CI SADAR O/C NOWDA
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP SADAR DSP SADAR
I/C BAHARAMPUR
Phase II Phase II
14/10/2009
5
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP SADAR
SDPO KANDI CI KANDI BHARATPUR
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP SADAR
SDPO KANDI CI KANDI BURWAN
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP SADAR
SDPO KANDI CI KANDI KHARGRAM
Phase II
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP SADAR
SDPO KANDI CI KANDI SALAR
Phase II
131 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
South Bengal Zone
Murshidabad Range
Mushidabad
SP MURSHIDABAD
ADDL SP SADAR
SDPO KANDI I/C KANDI
Phase II Phase II
12/10/2009
4
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR DSP D&T
CI NAKASHIPARA O/C DHUBULIA
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR DSP D&T
CI NAKASHIPARA O/C KALIGANJ
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR DSP D&T
CI NAKASHIPARA
O/C NAKASHIPARA
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR DSP D&T I/C NABADWIP
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR DSP SADAR
CI KRISHNAGANJ
O/C CHAPRA (CHAKLA)
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR DSP SADAR
CI KRISHNAGANJ
O/C KRISHNAGANJ
Phase II
WBP
South Beng
Murshidabad Nadia SP NADIA
ADDL SP SADAR DSP SADAR
I/C KOTWALI (KRISHNAGAR)
Phase II Phase II
28/02/2008
4
132 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
Range
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO KALYANI I/C CHAKDA
Phase II Phase II
29/02/2008
4
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO KALYANI
I/C HARINGHATA
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO KALYANI I/C KALYANI
Phase II Phase II
29/02/2008
4
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO RANAGHAT
CI SANTIPUR O/C DHANTALA
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO RANAGHAT
CI SANTIPUR
O/C GANGNAPUR
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO RANAGHAT
CI SANTIPUR
O/C HANSKHALI
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO RANAGHAT
CI SANTIPUR O/C SANTIPUR
Phase II
133 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO RANAGHAT
CI SANTIPUR O/C TAHERPUR
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO RANAGHAT I/C RANAGHAT
Phase II Phase II
29/02/2008
4
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO TEHATTA
CI KARIMPUR
O/C HAGOLBERIA
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO TEHATTA
CI KARIMPUR O/C KARIMPUR
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO TEHATTA
CI KARIMPUR O/C MURUTIA
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO TEHATTA
CI KARIMPUR
O/C THANARPARA
Phase II
WBP
South Bengal Zone
Murshidabad Range Nadia SP NADIA
ADDL SP SADAR
SDPO TEHATTA I/C TEHATTA
Phase II
WBP
South Beng
Presidency Range Howrah
SP HOWRAH
ADDL SP RURAL DSP D&T
CI MUNSHIRH J B PUR PS
Phase II Phas
e I 31/10/2006
3
134 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
AT
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP RURAL DSP D&T I/C DOMJUR PS
Phase II Phas
e I 2/11/2
006 4
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP RURAL DSP SADAR
CI SANKRAIL PANCHLA PS
Phase II
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP RURAL DSP SADAR
CI SANKRAIL SANKRAIL PS
Phase II Phas
e I 31/10/2006
4
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP RURAL
SDPO ULUBERIA CI AMTA AMTA PS
Phase II Phase II
13/7/2009
4
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP RURAL
SDPO ULUBERIA CI AMTA JOYPUR PS
Phase II
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP RURAL
SDPO ULUBERIA
CI Garchumuk BOURIA PS
Phase II
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP RURAL
SDPO ULUBERIA
CI Garchumuk SHYAMPUR PS
Phase II
135 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP RURAL
SDPO ULUBERIA
CI MUNSHIRHAT U N PUR PS
Phase II
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP RURAL
SDPO ULUBERIA I/C BAGNAN PS
Phase II Phase II
14/7/2009
5
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP RURAL
SDPO ULUBERIA
I/C ULUBERIA PS
Phase II Phase II
15/7/2009
5
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP TOWN DSP (T/N) I/C BALLY PS
Phase II Phas
e I 26/10/2006
4
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP TOWN DSP (T/N)
I/C GOLABARI PS
Phase II Phas
e I 19/10/2006
5
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP TOWN DSP (T/N) I/C LILUAH PS
Phase II Phas
e I 20/10/2006
3
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP TOWN DSP (T/N)
I/C MP GHORA PS
Phase II
WBP
South Beng
Presidency Range Howrah
SP HOWRAH
ADDL SP TOWN DSP (T/S)
I/C HOWRAH PS
Phase II Phas
e I 16/10/2006
5
136 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP TOWN DSP (T/S) I/C BANTRA PS
Phase II Phas
e I 27/10/2006
4
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP TOWN DSP (T/S) I/C JAGACHA PS
Phase II Phas
e I 30/10/2006
3
WBP
South Bengal Zone
Presidency Range Howrah
SP HOWRAH
ADDL SP TOWN DSP (T/S) I/C SHIBPUR PS
Phase II Phas
e I 17/10/2006
4
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BARRACKPORE I/C BIZPUR PS
Phase II Phase II
2/12/2009
4
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BARRACKPORE
I/C JAGADDAL PS
Phase II Phas
e I 17/11/2006
5
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BARRACKPORE I/C NAIHATI PS
Phase II Phas
e I 16/11/2006
5
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BARRACKPORE
I/C NOAPARA PS
Phase II
137 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BARRACKPORE
I/C TITAGARH PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BELGHORIA I/C AIRPORT PS
Phase II Phas
e I 7/11/2
006 5
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BELGHORIA
I/C BARANAGAR PS
Phase II Phas
e I 10/11/2006
4
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BELGHORIA
I/C BELGHORIA PS
Phase II Phas
e I 13/11/2006
5
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BELGHORIA
I/C DUM DUM PS
Phase II Phas
e I 8/11/2
006 5
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BELGHORIA I/C GHOLA PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BELGHORIA
I/C KHARDAH PS
Phase II Phas
e I 20/12/2006
5
WBP
South Beng
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACK
SDPO BELGHORIA I/C NIMTA PS
Phase II Phas
e I 9/11/2
006 5
138 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
PORE
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BARRACKPORE
SDPO BELGHORIA
I/C NSCBI AIRPORT PS
Phase II Phas
e I 6/11/2
006 5
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BIDHANNAGAR
SDPO BIDHANNAGAR
ELECTORNIC COMPLEX PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BIDHANNAGAR
SDPO BIDHANNAGAR
I/C BIDHANNAGAR EAST PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BIDHANNAGAR
SDPO BIDHANNAGAR
I/C BIDHANNAGAR NORTH PS
Phase II Phas
e I 14/11/2006
5
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BIDHANNAGAR
SDPO BIDHANNAGAR
I/C BIDHANNAGAR SOUTH PS
Phase II Phase II
20/07/2009
4
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP BIDHANNAGAR
SDPO BIDHANNAGAR
I/C LAKETOWN PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BONGAON
I/C BONGAON PS
Phase II
139 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BARASAT CI HABRA AMDANGA PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BARASAT CI HABRA
ASHOKE NAGAR PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BARASAT CI HAROA DEGANGA PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BARASAT CI HAROA HAROA PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BARASAT CI HAROA MINAKHA PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BARASAT BAGUIHATI PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BARASAT I/C BARASAT PS
Phase II Phas
e I 20/11/2006
5
WBP
South Beng
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BARASAT I/C HABRA PS
Phase II
140 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BARASAT
I/C RAJARHAT PS
Phase II Phas
e I 21/11/2006
5
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BARASAT NEW TOWN PS
Phase II Phase II
23/12/2009
4
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BARRACKPORE
I/C BARRACKPORE PS
Phase II Phas
e I 15/11/2006
4
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BASIRHAT
CI HASNABAD HASNABAD PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BASIRHAT
CI HASNABAD
HINGALGANJ PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BASIRHAT
CI HASNABAD
SANDESH KHALI PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BASIRHAT
CI SWARUPNAGAR BADURIA PS
Phase II
141 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BASIRHAT
CI SWARUPNAGAR
SWARUPNAGAR PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BASIRHAT
I/C BASIRHAT PS
Phase II Phase II
7/9/2009
4
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BONGAON
CI GAIGHATA BAGDAH PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BONGAON
CI GAIGHATA GAIGHATA PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS.
ADDL SP NORTH
SDPO BONGAON
CI GAIGHATA
GOPALNAGAR PS
Phase II
WBP
South Bengal Zone
Presidency Range
North 24 Pgs
SP NORTH 24-PGS. HEMNAGAR PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL DSP CRIME I/C KASBA PS
Phase II Phas
e I 4/12/2
006 5
WBP
South Beng
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRI DSP CRIME
I/C PURBA JADAVPUR PS
Phase II Phase II
3/12/2009
4
142 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
AL
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL DSP CRIME I/C TILJALA PS
Phase II Phas
e I 5/12/2
006 5
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL DSP D&T
I/C BISHNUPUR PS
Phase II Phas
e I 2/12/2
006 5
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL DSP D&T
I/C NODAKHALI PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL
DSP INDUSTRIAL
I/C BUDGE BUDGE PS
Phase II Phas
e I 7/12/2
006 5
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL
DSP INDUSTRIAL
I/C MAHESHTALA PS
Phase II Phas
e I 6/12/2
006 5
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL
DSP INDUSTRIAL
I/C METIABRUZ PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL
DSP INDUSTRIAL I/C NADIAL PS
Phase II Phas
e I 19/12/2006
3
143 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL
DSP INDUSTRIAL
I/C RABINDRANAGAR PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL DSP TOWN I/C BEHALA PS
Phase II Phas
e I 28/11/2006
5
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL DSP TOWN
I/C JADAVPUR PS
Phase II Phas
e I 27/11/2006
5
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL DSP TOWN
I/C REGENT PARK PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP INDUSTRIAL DSP TOWN
I/C THAKURPUKUR PS
Phase II Phas
e I 30/11/2006
5
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO BARUIPUR
CI BHANGORE BHANGORE PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO BARUIPUR
CI BHANGORE JOYNAGAR PS
Phase II Phas
e I 15/12/2006
4
WBP
South Beng
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO BARUIPUR
CI BHANGORE KASHIPUR PS
Phase II
144 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO BARUIPUR
CI BHANGORE
KOLKATA LEATHER COMPLEX PS (KLC)
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO BARUIPUR
CI BHANGORE KULTALI PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO BARUIPUR
CI BHANGORE
MAIPITH COASTAL PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO BARUIPUR
I/C BARUIPUR PS
Phase II Phas
e I 8/12/2
006 5
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO BARUIPUR
I/C SONARPUR PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO CANNING
CI CANNING BASANTI PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO CANNING
CI CANNING CANNING PS
Phase II Phas
e I 11/12/2006
3
145 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO CANNING
CI CANNING GOSABA PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO CANNING
CI CANNING JIBANTALA PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO CANNING
CI CANNING
SUNDARBAN COASTAL / KISHORIMOHANPORE PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO DIAMOND HARBOUR
CI MAGRAHAT MAGRAHAT PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO DIAMOND HARBOUR
CI MAGRAHAT USTHI PS
Phase II Phas
e I 12/12/2006
3
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO DIAMOND HARBOUR
CI MANDIRBAZAR KULPI PS
Phase II Phase II
9/9/2009
3
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO DIAMOND HARBOUR
CI MANDIRBAZAR
MANDIR BAZAR PS
Phase II
WBP
South Beng
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO DIAMOND
CI MANDIRBA
MATHURAPUR PS
Phase II
146 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
al Zone
HARBOUR ZAR
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO DIAMOND HARBOUR
CI MANDIRBAZAR RAIDIGHI PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO DIAMOND HARBOUR
I/C DIAMOND HARBOUR PS
Phase II Phas
e I 13/12/2006
3
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO DIAMOND HARBOUR I/C FALTA PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO DIAMOND HARBOUR
I/C RAMNAGAR PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO KAKDWIP CI KAKDWIP DHOLAHAT PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO KAKDWIP CI KAKDWIP FREZERGANJ PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO KAKDWIP CI KAKDWIP KAKDWIP PS
Phase II Phase II
8/9/2009
4
147 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO KAKDWIP CI KAKDWIP NAMKHANA PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO KAKDWIP CI KAKDWIP
PATHAR PRATIMA PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
ADDL SP RURAL
SDPO KAKDWIP CI KAKDWIP SAGAR PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS.
HALDIBARI COASTAL PS
Phase II
WBP
South Bengal Zone
Presidency Range
South 24 Pgs
SP SOUTH 24-PGS. SARSUNA PS
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR DSP D&T
CI (A) SADAR O/C MD BAZAR
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR DSP D&T
CI (A) SADAR O/C SADAIPUR
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR DSP D&T
CI (A) SADAR O/C SAINTHIA
Phase II
W West Burdwan BIRBHU SP ADDL SP DSP SADAR CI (B) O/C Phase II
148 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
BP ern Zone
range M BIRBHUM SADAR DUBRAJPUR
DUBRAJPUR
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR DSP SADAR
CI (B) DUBRAJPUR
O/C KANKARTALA
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR DSP SADAR
CI (B) DUBRAJPUR
O/C KHAIRASOLE
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR DSP SADAR
CI (B) DUBRAJPUR O/C RAJNAGAR
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR DSP SADAR I/C SURI
Phase II Phase II
8/10/2010
4
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR
SDPO RAMPURHAT
CI MURARAI O/C MURARAI
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR
SDPO RAMPURHAT
CI MURARAI O/C NALHATI
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR
SDPO RAMPURHAT
CI RAMPURHAT O/C MARGRAM
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR
SDPO RAMPURHAT
CI RAMPURHAT
O/C MAYURESWAR
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR
SDPO RAMPURHAT
I/C RAMPURHAT
Phase II
W West Burdwan BIRBHU SP ADDL SP SDPO CI BOLEPUR O/C Phase II
149 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
BP ern Zone
range M BIRBHUM SADAR BOLEPUR ILAMBAZAR
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR
SDPO BOLEPUR CI BOLEPUR O/C PANRUI
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR
SDPO BOLEPUR CI NANOOR O/C LAVPUR
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR
SDPO BOLEPUR CI NANOOR O/C NANOOR
Phase II
WBP
Western Zone
Burdwan range
BIRBHUM
SP BIRBHUM
ADDL SP SADAR
SDPO BOLEPUR I/C BOLEPUR
Phase II Phase II
9/10/2009
5
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP ASANSOL DSP SADAR CI ASANSOL
O/C ASANSOL(N)
Phase I Phase II
2/9/2009
4
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP ASANSOL DSP SADAR CI ASANSOL
O/C ASANSOL(S)
Phase I Phase II
2/9/2009
4
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP ASANSOL DSP SADAR
CI RANIGANJ O/C JAMURIA
Phase I Phase II
3/9/2009
3
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP ASANSOL DSP SADAR
CI RANIGANJ O/C RANIGANJ
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP ASANSOL DSP SR CI HIRAPUR O/C BARABONI
Phase I
W West Burdwan Burdwa SP ADDL SP DSP SR CI HIRAPUR O/C HIRAPUR Phase I
150 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
BP ern Zone
range n BURDWAN
ASANSOL
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP ASANSOL DSP SR
I/C CHITTARANJAN
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP ASANSOL DSP SR I/C KULTI
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP ASANSOL DSP SR I/C SALANPUR
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP DURGAPUR
SDPO DURGAPUR
CI (A) DURGAPUR
O/C COKE OVEN
Phase I Phase II
3/9/2009
4
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP DURGAPUR
SDPO DURGAPUR
CI (A) DURGAPUR
O/C DURGAPUR
Phase I Phase II
4/9/2009
4
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP DURGAPUR
SDPO DURGAPUR
CI (A) DURGAPUR
O/C NEW TOWNSHIP
Phase I Phase II
3/9/2009
4
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP DURGAPUR
SDPO DURGAPUR
CI (B) DURGAPUR O/C ANDAL
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP DURGAPUR
SDPO DURGAPUR
CI (B) DURGAPUR O/C BUD BUD
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP DURGAPUR
SDPO DURGAPUR
CI (B) DURGAPUR O/C FARIDPUR
Phase I
W West Burdwan Burdwa SP ADDL SP SDPO CI (B) O/C KANKSA Phase I
151 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
BP ern Zone
range n BURDWAN
DURGAPUR
DURGAPUR DURGAPUR
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP DURGAPUR
SDPO DURGAPUR
CI (B) DURGAPUR O/C LAUDA
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP DURGAPUR
SDPO DURGAPUR
CI (B) DURGAPUR
O/C PANDABESWAR
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR DSP D&T
CI (B) SADAR O/C JAMALPUR
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR DSP D&T
CI (B) SADAR O/C MEMARI
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR DSP D&T
CI (C) SADAR
O/C KHANDAGHOSH
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR DSP D&T
CI (C) SADAR
O/C MADHABDIHI
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR DSP D&T
CI (C) SADAR O/C RAINA
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR DSP SADAR
CI (A) SADAR O/C BHATAR
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR DSP SADAR
CI (A) SADAR O/C GALSI
Phase I Phase II
22/7/2009
3
W West Burdwan Burdwa SP ADDL SP DSP SADAR I/C AUSGRAM Phase I
152 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
BP ern Zone
range n BURDWAN
SADAR
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR DSP SADAR
I/C BURDWAN (SADAR)
Phase I Phase II
21/7/2009
4
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR
SDPO KALNA CI KAlNA O/C KANLA
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR
SDPO KALNA CI KAlNA
O/C MONGALKOTE
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR
SDPO KALNA CI KAlNA
O/C MONTESWAR
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR
SDPO KALNA
I/C PURBASHTALI
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR
SDPO KATWA CI KATWA O/C KATWA
Phase I
WBP
Western Zone
Burdwan range
Burdwan
SP BURDWAN
ADDL SP SADAR
SDPO KATWA I/C KETUGRAM
Phase I
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP SADAR DSP D&T
CI (B) MOGRA
O/C BALAGARH PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP SADAR DSP D&T
CI (B) MOGRA O/C MOGRA PS
Phase II Phas
e I 25/09/2006
3
W West Burdwan HOOGH SP ADDL SP DSP D&T CI (B) O/C PANDUA Phase II Phas 26/09/ 3
153 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
BP ern Zone
range LY HOOGHLY SADAR MOGRA PS e I 2006
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP SADAR DSP D&T
I/C CHINSURAH PS
Phase II Phas
e I 19/09/2006
4
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP SADAR DSP SADAR
CI (A) SADAR
O/C DADPUR PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP SADAR DSP SADAR
CI (A) SADAR
O/C DHANIAKHALI PS
Phase II Phas
e I 13/10/2006
3
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP SADAR DSP SADAR
CI (A) SADAR O/C GURAP PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP SADAR DSP SADAR
CI (A) SADAR O/C POLBA PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP SADAR
SDPO ARAMBAG
CI ARAMBAG
O/C GOGHAT PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP SADAR
SDPO ARAMBAG
CI ARAMBAG
O/C KHANAKUL PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP SADAR
SDPO ARAMBAG
CI ARAMBAG
O/C PURSURAH PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP SADAR
SDPO ARAMBAG
I/C ARAMBAG PS
Phase II
154 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP (INDUSTRIAL), SERAMPORE
SDPO CHANDANNAGAR
CI CHANDANNAGAR
O/C BHADRESWAR PS
Phase II Phas
e I 15/09/2006
4
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP (INDUSTRIAL), SERAMPORE
SDPO CHANDANNAGAR
CI CHANDANNAGAR
O/C CHANDANNAGAR PS
Phase II Phas
e I 15/09/2006
4
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP (INDUSTRIAL), SERAMPORE
SDPO CHANDANNAGAR
CI TARAKESWAR
O/C HARIPAL PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP (INDUSTRIAL), SERAMPORE
SDPO CHANDANNAGAR
CI TARAKESWAR O/C SINGUR PS
Phase II Phas
e I 10/10/2006
3
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP (INDUSTRIAL), SERAMPORE
SDPO CHANDANNAGAR
CI TARAKESWAR
O/C TARAKESWAR PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP (INDUSTRIAL), SERAMPORE
SDPO SERAMPORE
CI UTTARAPARA
O/C CHANDITALA PS
Phase II Phas
e I 12/10/2006
3
155 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP (INDUSTRIAL), SERAMPORE
SDPO SERAMPORE
CI UTTARAPARA
O/C DANKUNI PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP (INDUSTRIAL), SERAMPORE
SDPO SERAMPORE
CI UTTARAPARA
O/C JANGIPARA PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP (INDUSTRIAL), SERAMPORE
SDPO SERAMPORE
CI UTTARAPARA O/C RISHRA PS
Phase II
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP (INDUSTRIAL), SERAMPORE
SDPO SERAMPORE
I/C SERAMPORE PS
Phase II Phas
e I 20/09/2006
4
WBP
Western Zone
Burdwan range
HOOGHLY
SP HOOGHLY
ADDL SP (INDUSTRIAL), SERAMPORE
SDPO SERAMPORE
I/C UTTARAPARA PS
Phase II Phas
e I 11/10/2006
3
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP D&T I/C RAIPUR
Phase II
WBP
Western
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP D&T I/C RANIBANDH
Phase II
156 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
Zone
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP D&T I/C SARENGA
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP D&T I/C SIMLAPAL
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP SADAR
CI GANGAJALGHATI
GANGAJALGHATI
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP SADAR
CI GANGAJALGHATI MEJHIA
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP SADAR
CI GANGAJALGHATI SALTORA
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP Sadar CI SADAR CHHATNA
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP SADAR CI SADAR ONDA
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP SADAR CI SADAR TALDANGA
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP SADAR CI SADAR BELIATORE
Phase II
WBP
Western
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP SADAR I/C BANKURA
Phase II
157 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
Zone
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR DSP SADAR I/C BARJORA
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR
SDPO KHATRA CI INDPUR BARIKUL
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR
SDPO KHATRA CI INDPUR HIRABANDH
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR
SDPO KHATRA CI INDPUR INDPUR
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR
SDPO KHATRA I/C KHATRA
Phase II Phase II
19/11/2009
3
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR
SDPO VISHNUPUR
CI KOTULPUR JOYPUR
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR
SDPO VISHNUPUR
CI KOTULPUR KOTULPUR
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR
SDPO VISHNUPUR
CI SONAMUKHI INDUS
Phase II
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR
SDPO VISHNUPUR
CI SONAMUKHI PATRASAYER
Phase II
WBP
Western
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR
SDPO VISHNUPUR
CI SONAMUK SONAMUKHI
Phase II Phase II
18/11/2009
4
158 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
Zone HI
WBP
Western Zone
Midnapur Range Bankura
SP BANKURA
ADDL SP SADAR
SDPO VISHNUPUR I/C VISHNUPUR
Phase II
WBP
Western Zone
Midnapur Range
Jhargram Police District
SP JHARGRAM POLICE DISTRICT
ADDL SP OPERATION
SDPO JHARGRAM
CI GOPIBALLAVPUR O/C BELIABERA
Phase II
WBP
Western Zone
Midnapur Range
Jhargram Police District
SP JHARGRAM POLICE DISTRICT
ADDL SP OPERATION
SDPO JHARGRAM
CI GOPIBALLAVPUR O/C SANKRAIL
Phase II
WBP
Western Zone
Midnapur Range
Jhargram Police District
SP JHARGRAM POLICE DISTRICT
ADDL SP OPERATION
SDPO JHARGRAM I/C BELPAHARI
Phase II
WBP
Western Zone
Midnapur Range
Jhargram Police District
SP JHARGRAM POLICE DISTRICT
ADDL SP OPERATION
SDPO JHARGRAM I/C BINPUR
Phase II
WBP
Western Zone
Midnapur Range
Jhargram Police District
SP JHARGRAM POLICE DISTRICT
ADDL SP OPERATION
SDPO JHARGRAM
I/C GOPIBLLAVPUR
Phase II
WBP
Western Zone
Midnapur Range
Jhargram Police District
SP JHARGRAM POLICE DISTRICT
ADDL SP OPERATION
SDPO JHARGRAM I/C JAMBONI
Phase II
159 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
Western Zone
Midnapur Range
Jhargram Police District
SP JHARGRAM POLICE DISTRICT
ADDL SP OPERATION
SDPO JHARGRAM I/C JHARGRAM
Phase II
WBP
Western Zone
Midnapur Range
Jhargram Police District
SP JHARGRAM POLICE DISTRICT
ADDL SP OPERATION
SDPO JHARGRAM I/C NAYAGRAM
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP SADAR DSP ADMIN I/C KOTWALI PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP SADAR DSP CRIME CI GHATAL DASPUR PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP SADAR DSP CRIME CI GHATAL GHATAL PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP SADAR DSP CRIME CI SADAR
CHANDRAKONA PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP SADAR DSP CRIME CI SADAR GORBETA PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP SADAR
DSP OPERATION CI KESHPUR
ANANDAPUR PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP SADAR
DSP OPERATION CI KESHPUR KESHPUR PS
Phase II
160 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP SADAR
DSP OPERATION CI KESHPUR SALBONI PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP SADAR
DSP OPERATION
I/C GOALTOR PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR
SDPO KHARAGPUR CI BELDA BELDAH PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR
SDPO KHARAGPUR CI BELDA KESHARI PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR
SDPO KHARAGPUR CI DEBRA DEBRA PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR
SDPO KHARAGPUR CI DEBRA PINGLA PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR
SDPO KHARAGPUR CI DEBRA SABANG PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR
SDPO KHARAGPUR CI KGP
KHARAGPUR LOCAL PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR
SDPO KHARAGPUR CI KGP
NARAYANGARH PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR
SDPO KHARAGPUR I/C DATAN PS
Phase II
161 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR
SDPO KHARAGPUR
I/C KHARAGPUR TOWN PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR
SDPO KHARAGPUR
I/C MOHANPUR PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR Gurguripal PS
Phase II
WBP
Western Zone
Midnapur Range
Pachim Medinipur
SP PAS. MEDINIPORE
ADDL SP KHARAGPUR I/C LALGARH
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP CONTAI
SDPO CONTAI
CI BHUPATINAGAR
O/C BHUPATINAGAR
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP CONTAI
SDPO CONTAI
CI BHUPATINAGAR
O/C DIGHA MOHANA COSTAL PS
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP CONTAI
SDPO CONTAI
CI BHUPATINAGAR O/C KHEJURI
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP CONTAI
SDPO CONTAI
CI BHUPATINAGAR O/C MARIZDA
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP CONTAI
SDPO CONTAI
CI BHUPATINAGAR
O/C TALPATTIGHAT PS
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP CONTAI
SDPO CONTAI CI CONTAI O/C DIGHA
Phase II Phase II
27/11/2009
4
162 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP CONTAI
SDPO CONTAI CI CONTAI
O/C RAMNAGAR
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP CONTAI
SDPO CONTAI I/C CONTAI
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP CONTAI SDPO EGRA CI EGRA
O/C BHAGABANPUR
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP CONTAI SDPO EGRA CI EGRA O/C EGRA
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP CONTAI SDPO EGRA CI EGRA
O/C PATASHPUR
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP HALDIA
SDPO HALDIA
CI MAHISADAL O/C BHANIPUR
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP HALDIA
SDPO HALDIA
CI MAHISADAL
O/C DURGACHAK
Phase II Phase II
15/12/2009
4
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP HALDIA
SDPO HALDIA
CI MAHISADAL
O/C MAHISADAL
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP HALDIA
SDPO HALDIA
CI MAHISADAL
O/C NANDIGRAM
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP HALDIA
SDPO HALDIA
CI MAHISADAL O/C SUTAHATA
Phase II
163 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP HALDIA
SDPO HALDIA I/C HALDIA
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP SADAR
SDPO TAMLUK
CI NANDAKUMAR
O/C CHANDIPUR
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP SADAR
SDPO TAMLUK
CI NANDAKUMAR O/C MAYNA
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP SADAR
SDPO TAMLUK
CI NANDAKUMAR
O/C NADAKUMAR
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP SADAR
SDPO TAMLUK CI TAMLUK O/C KOLAGHAT
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP SADAR
SDPO TAMLUK CI TAMLUK O/C PANSKURA
Phase II
WBP
Western Zone
Midnapur Range
Purba Medinipur
SP PURBA MEDINIPUR
ADDL SP SADAR
SDPO TAMLUK CI TAMLUK O/C TAMLUK
Phase II
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP D&T CI SADAR ARSHA PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP D&T CI SADAR KOTSHILA PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP D&T CI SADAR
PURULIA MAFARSHAL PS
Phase I
164 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP D&T CI SADAR
PURULIA TOWN PS
Phase I Phase II
12/2/2009
3
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP D&T I/C JALDAH PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP D&T I/C JOYPUR PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP DEB
CI MANBAZAR HURA PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP DEB
CI MANBAZAR KENDA PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP DEB
CI MANBAZAR MANBAZAR PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP DEB
CI MANBAZAR PUNCHA PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP SADAR
CI BALARAMPUR BAGMUNDI PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP SADAR
CI BALARAMPUR
BALARAMPUR PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP SADAR
CI BALARAMPUR BANDOAN PS
Phase I
165 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP SADAR
CI BALARAMPUR BARABAZAR PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR DSP SADAR
CI BALARAMPUR BORO PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR
SDPO RAGHUNATHPUR
CI KASHIPUR KASHIPUR PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR
SDPO RAGHUNATHPUR
CI KASHIPUR PARA PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR
SDPO RAGHUNATHPUR
CI RAGHUNATHPUR NATURIA PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR
SDPO RAGHUNATHPUR
CI RAGHUNATHPUR
RAGHUNATHPUR PS
Phase I Phase II
12/2/2009
4
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR
SDPO RAGHUNATHPUR
CI RAGHUNATHPUR SATURI PS
Phase I
WBP
Western Zone
Midnapur Range Purulia
SP PURULIA
ADDL SP SADAR
SDPO RAGHUNATHPUR
I/C SANTALDIHI PS
Phase I
WBP
Howrah GRP
SRP HOWRAH
DSRP (CORD) IRP KATWA
O/C AJIMGANJ GRPS
Phase II
WBP
Howrah GRP
SRP HOWRAH
DSRP (CORD) IRP KATWA
O/C BELUR GRPS
Phase II
WBP
Howrah GRP
SRP HOWRAH
DSRP (CORD) IRP KATWA
O/C KALNA GRPS
Phase II
166 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
Howrah GRP
SRP HOWRAH
DSRP (CORD) IRP KATWA
O/C KATWA GRPS
Phase II
WBP
Howrah GRP
SRP HOWRAH
DSRP ASSANSOL IRP ANDAL
O/C ANDAL GRPS
Phase II
WBP
Howrah GRP
SRP HOWRAH
DSRP ASSANSOL IRP ANDAL
O/C SAITHIA GRPS
Phase II
WBP
Howrah GRP
SRP HOWRAH
DSRP ASSANSOL IRP ANDAL O/C SURI GRPS
Phase II
WBP
Howrah GRP
SRP HOWRAH
DSRP ASSANSOL
I/C ASANSOL GRPS
Phase II
WBP
Howrah GRP
SRP HOWRAH
DSRP SADAR IRP BANDEL
O/C BANDEL GRPS
Phase II
WBP
Howrah GRP
SRP HOWRAH
DSRP SADAR IRP BANDEL
O/C BURDWAN GRPS
Phase II
WBP
Howrah GRP
SRP HOWRAH
DSRP SADAR IRP BANDEL
O/C KAMERKUNDU GRPS
Phase II
WBP
Howrah GRP
SRP HOWRAH
DSRP SADAR IRP BANDEL
O/C SHEORAPHULY GRPS
Phase II
WBP
Howrah GRP
SRP HOWRAH
DSRP SADAR
I/C HOWRAH GRPS
Phase II Phase II
4/12/2009
4
WBP
Kharagpur GRP
SRP KHARAGPUR
DSRP KHARAGPUR
IRP (ADRA) GRP ADRA GRPS
Phase II
WBP
Kharagpur GRP
SRP KHARAGPUR
DSRP KHARAGPUR
IRP (ADRA) GRP BANKURA GRPS
Phase II
WBP
Kharagpur GRP
SRP KHARAGP
DSRP KHARAGPU
IRP (ADRA) GRP PURULIA GRPS
Phase II
167 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
UR R
WBP
Kharagpur GRP
SRP KHARAGPUR
DSRP KHARAGPUR
IRP (HQ) KGP GRP SALIMAR GRPS
Phase II
WBP
Kharagpur GRP
SRP KHARAGPUR
DSRP KHARAGPUR
IRP KHARAGPUR GRP HALDIA GRPS
Phase II
WBP
Kharagpur GRP
SRP KHARAGPUR
DSRP KHARAGPUR
IRP KHARAGPUR GRP
JHARGRAM GRPS
Phase II
WBP
Kharagpur GRP
SRP KHARAGPUR
DSRP KHARAGPUR
IRP KHARAGPUR GRP
KHARAGPUR GRPS
Phase II
WBP
Kharagpur GRP
SRP KHARAGPUR
DSRP KHARAGPUR
IRP KHARAGPUR GRP PANSKURA GRP
Phase II
WBP
Sealdah GRP
SRP SEALDAH
DSRP (CORD)
IRP BARASAT
O/C BARASAT GRPS
Phase II
WBP
Sealdah GRP
SRP SEALDAH
DSRP (CORD)
IRP BARASAT
O/C BONGAON GRPS
Phase II
WBP
Sealdah GRP
SRP SEALDAH
DSRP (CORD)
I/C NAIHATI GRPS
Phase II
WBP
Sealdah GRP
SRP SEALDAH DSRP DEB
IRP SONARPUR
O/C BARUIPUR GRPS
Phase II
WBP
Sealdah GRP
SRP SEALDAH DSRP DEB
IRP SONARPUR
O/C DIAMONDHARBOUR GRPS
Phase II
WBP
Sealdah GRP
SRP SEALDAH DSRP DEB
IRP SONARPUR
O/C JADAVPUR GRPS
Phase II
168 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
WBP
Sealdah GRP
SRP SEALDAH DSRP DEB
IRP SONARPUR
O/C SONARPUR GRPS
Phase II
WBP
Sealdah GRP
SRP SEALDAH
DSRP RANAGHAT
IRP KRISHNAGAR
O/C BERHAMPUR GRPS
Phase II
WBP
Sealdah GRP
SRP SEALDAH
DSRP RANAGHAT
IRP KRISHNAGAR
O/C KRISHNAGAR GRPS
Phase II
WBP
Sealdah GRP
SRP SEALDAH
DSRP RANAGHAT
I/C RANAGHAT GRPS
Phase II
WBP
Sealdah GRP
SRP SEALDAH
DSRP SADAR IC (CR)
O/C BALIGUNJ GRPS
Phase II
WBP
Sealdah GRP
SRP SEALDAH
DSRP SADAR IC (CR)
O/C DUM DUM GRPS
Phase II Phase II
30/12/2008
3
WBP
Sealdah GRP
SRP SEALDAH
DSRP SADAR
I/C SEALDAH GRPS
Phase II Phase II
30/12/2008
3
WBP
Siliguri GRP
SRP SILIGURI
DSRP SILIGURI GRP
IRP ALIPURDWAR GRP
O/C ALIPURDWAR JUNCTION GRPS
Phase II
WBP
Siliguri GRP
SRP SILIGURI
DSRP SILIGURI GRP
IRP ALIPURDWAR GRP
O/C NEW COOCHBEHAR GRPS
Phase II
WBP
Siliguri GRP
SRP SILIGURI
DSRP SILIGURI GRP
IRP ALIPURDWAR GRP
O/C NEW MAINAGURI GRPS
Phase II
WBP
Siliguri GRP
SRP SILIGURI
DSRP SILIGURI GRP
IRP SILIGURI GRP
O/C BALURGHAT GRPS
Phase II
W Siliguri SRP DSRP IRP O/C DALKOLA Phase II
169 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
CIPA Details
HQ Zone Range District SP Addl SP SDPO Circle/ IRP Police Station CCTNS Phase
Phase
Installation
date
No of PC
BP GRP SILIGURI SILIGURI GRP
SILIGURI GRP
GRPS
WBP
Siliguri GRP
SRP SILIGURI
DSRP SILIGURI GRP
IRP SILIGURI GRP
O/C NEW MAL JUNCTION GRPS
Phase II
WBP
Siliguri GRP
SRP SILIGURI
DSRP SILIGURI GRP
IRP SILIGURI GRP
O/C SILIGURI (T) JUNCTION GRPS
Phase II
WBP
Siliguri GRP
SRP SILIGURI
DSRP SILIGURI GRP
I/C MALDA TOWN GRPS
Phase II Phase II
24/11/2009
3
WBP
Siliguri GRP
SRP SILIGURI
DSRP SILIGURI GRP
I/C NEW JALPAIGURI GRPS
Phase II Phase II
27/11/2009
3
170 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
List of Other Police Offices and Other Agencies in West Bengal:
Other Police Offices and Other Agencies Number of Units
Finger Print Bureau, CID, WB 1
Forensic Scientific Lab (FSL), Government of WB 1
Police Control room, WBP 1
Police Control room, KP 1
Total 4
171 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Police Stations with Power/Connectivity Issues
80 PS in West Bengal will have Solar Power backup. The Solar power system will be provided by the
Government of India. Providing solar power system is not part of the Scope of Work of this assignment.
In these 80 PS, SI doesn’t require to supply Generator. List of these 80 PS will be provided in due course
of time.
172 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Indicative Physical Layout of a Police Station
Index:
Item Code Item Name
T2 Duplex Laser Printer
T3 PC with Table
T4 Multi Function Laser
T5 16 Port Switch
T6 Fingerprint Reader
T7 Digital Camera
T8 Electronic Pen
2KVA
Generator
T3 T3 T3
T2
20 feet
25 feet
UPS T5
T4
T6
T7
T8
173 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Detailed Process flows for Functions Performed in Police
Stations
Overall Process Flow Diagram From the list of above functions, the AS IS data capture processes for the key activities like Case Investigation, Charge Sheet filing etc. has been provided below which is general and common to the different kinds of specific services performed at the police station level.
174 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Activity Name Process Flow Process Output
Case Investigation
Case Diary with preliminary investigation information
Scenario 1 Scenario 2 Chargesheet/FRT
IO has the authority to access
the Case Diary at any time
Petition from Court
(Magistrate) to SP (‘Court
Complaint Case’ under 156(3)
SP Assigns the case to the
OC
Need to track the state of case
movement after assignment to the PS
In special cases
e.g. narcotics,
DSP acts as IO
CID cases go through PS.
Exception is CBI,
considered a PS under
Special Establishment Act
PS sends all FIR copies
(1 each to SP Office, CI
Office and Court)
175 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Activity Name Process Flow Process Output
Charge sheet filing
Special Report if filing is rejected
Rejected by
SP
Recorded in Special
Report with comment
SP Directs IO to
file charge sheet IO Resumes
Investigation
Suspect
Acquitted
176 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Activity Name Process Flow Process Output
Assignment & Handling of Special Report Cases (SR-Case)
Special Report Cases (SR-Case)
Criteria for classifying a case as SR-
Case varies across districts; even a
petty case may be treated as SR-
Case based on sensitivity of issue
The Crime Staff in SP’s
office holds the designation
of ‘Reader to SP’
There is always a provision
to Re-Open an SR-Case at
anytime
May ask to file a Charge sheet or
to collect more evidence after
this
177 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Activity Name Process Flow Process Output
Crime Conference
Mobilization to solve critical issues/cases
Direction for the law enforcement team going forward
Conducted at SDPO/SP Office,
this conference involves an
oversight of both Cognizable and
Non Cognizable Offences
178 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Process Flow Diagrams for specific services The process flow diagrams for the specific services are provided below as:
Complaints
Received at the
Police Station
Y
N
Y
The details are
entered in the
General Diary
Whether Cognizable
offence or not?FIR is lodged
Actionable case or not
Further Enquiry
Non FIR
Generation
Issuance of GD
receipt
Complainant goes
to court
Issuance of court
order
N
Investigation
Process
Process Flow: Complaints/ information to the concerned Police Station
Receipt of Court
Order at PS
An officer is
assigned for
Enquiry Process
Enquiry Process
and Preparation of
Enquiry Report
The detailed
enquiry report is
sent to court
179 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Enquiry about the
status of the
complaint
Details are provided
by the I/O to the
complainant
I/O provides the
copy of FIR to the
complainant
If charge sheet is
filed, charge sheet /
final report no., date,
section is provided to
the complainant
verbally
A letter is issued to
the complainant
informing the fate of
the case
Process Flow: Status of the complaint or case registered at Police Station
180 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Request/letter for
the copy of the
post mortem
report to the S.P in
T.R Form
Approval by the S.P
and sent to the
police station
One copy of the P.M
report attested by the
O/C or I/O is sent to
the concerned party
Process Flow: Copies of FIRs, post‐mortem reports and other permissible documents etc
Request/letter for
the copy of the
FIR
A copy of FIR report
is given to the
concerned party
free of cost
Request/letter for
the copy of the GD
A receipt of GD with
GD No. (GD copy
cannot be provided
to the concerned
party
Concerned party
requests to
P.S(O.C) for
conducting
event(s)
Details are
forwarded to S.D.O
through CI
Permission if
granted post
approval by S.D.O
Process Flow: Submission of requests for issue of clearances for events and functions
The SDO can
further forward and
delegate the power
of approval to
SDPO
181 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Details of the
missing person is
entered in the G.D
Details of the
missing person is
updated in missing
person register
I/O provides the form
in which the details of
the missing person
along with photograph
to the complainant
Is it a case of kidnap FIR is lodgedInvestigation
Process
The details of the
person is sent to the
different districts
(DCRBs)
DCRB further sends
this information to
the respective PS
under the district
The concerned party
advertises the details
of the missing
person in media
If the missing person
is recovered/found
the GD is updated
The entry for the
missing person is
cancelled in the
missing person
register
N
Y
The informant
redirected to the
CID’s missing
persons squad and
Lalbazar missing
persons squad
Process Flow: Details of missing/ kidnapped persons
If a girl below 15 years is missing, the
specific case is to be registered under
section 366 (A)
182 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Details of the
unidentified dead
body is entered in
the G.D
Details of the
unidentified dead body is
entered in UD case
register
A copy of Surat Hal
and UD case
challan is sent to
Hospital for P.M
report
Issuance of P.M
report by hospital
and sent back to
P.S
Preparation of case
diary and detailed
investigation process
If the case ends in
final report, it goes to
zonal DSP for it’s
approval
I/O prepares Surat Hal
report and UD case
challan and
investigates the case
One copy of details
of the UD register
and complaint is sent
to SDO Court
The relevant documents
are attached with the
specific case of the case
diary
The details are sent to
the court for trial processIs it a cognizable offence
Process Flow: Unidentified Deadbodies
If the case is charge
sheeted it would
follow the same
investigation process
as mentioned earlier
A case to be
registered and FIR to
be lodged (if injuries
are marked on the
body, FIR is to be
lodged immediately)
183 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Details of the
stolen vehicle are
entered in the G.D
Details of the stolen
vehicle are entered
in the FIR
Investigation
Process
Preparation of case
diary
If recovered, all the
details are entered in
seizure list, general
diary, Case Diary
and property register
Seizure list is sent to
the court for further
actions
A petition to the
court is lodged by
the complainant for
release of the
vehicle
I/O reports regarding
the petition of the
petitioner
Issuance of court
order for the release
of the vehicle with a
Jimma bond to the
concerned party
Issuance of receipt
voucher of the I/O.
Release of the
vehicle to the
concerned party
Details of the release
is entered into the
property register and
GD, CD
Process Flow: Missing or Stolen Vehicles
A message is drafted and sent
providing all the numbers
specific to the vehicle such as
(chassis no, license no. etc.) to
SCRB, CID, Lalbazar and all
bordering police stations
Vehicle is recovered or
not?
Y
If not recovered, the
case ends in
preparation of final
report
N
The case may get reopened
if further information is
obtained regarding the
matter and the investigation
process starts
184 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Details are
entered in the G.D
Details are entered
in the FIR
Details of the arms
recovered entered
in Malkhana
register
Examination of Arms
Expert and
preparation of the
examination report
A letter in form of a
prayer for sanction
order is prepared
The sanctioned
order is sent to the
district magistrate for
approval of the
charge sheet
Post approval of the
charge sheet, a
charge sheet is
generated
After receipt of the
exam report and
other artifacts, PP
opinion of the
concerned court is
taken
Process Flow: Details of Arms
Stolen / recovered
Recovered
Message to be sent with all
details such as particulars of
the stolen arms and the
numbers to SCRB, CID, DD,
Lalbazar and all other
concerned units
Stolen
Gun license of the
owner is seized
Investigation
Process as
msnetoiednearlier
185 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Details are
entered in the G.D
Petition to the
District Magistrate
for gun license in a
specified format
District Magistrate
sends the details
to SP
SP further forwards
this information to
the concerned police
station
A report is prepared
by the S.I based on
the findings and
sends it to S.P
The S.P sends it to
the DM for approval
of the award of
license
Approval/rejection of
license by the DM
An S.I is appointed
for enquiry of the
case
Process Flow: Submission of requests for issue of Gun Licenses
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Concerned party
issues a letter to
S.P requesting for
NOC
The same
information
forwarded to O.C
Enquiry about the
person on whose name
NOC needs to be
issued by an SI
Final report / NOC to
the concerned party
Process Flow: Submission of requests for issue of character certificates and NOC
187 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Petition raised by
citizen to the
Passport Office
Request routed to
ASP
Petition routed to
DIB
DIO is endorsed
DIO Investigates
Report sent to DIB
Routed to ASP
Decision
forwarded to
Passport Office
Process Flow: Passport Verification
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Citizen approach police for
Servant Verification
Police Approaches the employing
agency for servant’s background
Gathers information and records
details in the ‘Servant Register’
along with photographs of the
servant
Reports the outcome to the
enquiring party
Process Flow: Servant Verification
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Indicative Hardware Bill of Material
Number of PCs required for PS
Particulars Number of PS Number of PCs/ Unit Number of PC’s to be installed
No. of NON CIPA PS 349 4 1396
Number of PS covered under CIPA Phase I
47 4 188
Number of PCs required for higher offices
Higher Office Name No. of Units Number of PCs/ Unit Number of PC’s to be installed
(a) (b) (a)*(b)
Circles/IRPs 97 3 291
Sub Divisions 54 3 162
Ranges 7 4 28
Zones 3 4 12
SCRB 1 4 4
Commissionerates 0 25 0
Districts 29 10 290
Police Head Quarters 2 50 100
Number of PCs required for Other Police Offices
Particulars Number of PS Number of PCs/ Unit Number of PC’s to be installed
Number of Other Police Offices/ Other Agencies
4 2 8
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Hardware Required for Non CIPA PS:
Component Name PS No. of Units / PS Total No. of Units
(a) (b) (a)*(b)
HDD 160GB 349 1 349
Duplex Laser Printer 349 1 349
Multi‐Function Laser (Print /Scan /Copy)
349 1 349
UPS for 120 min backup 349 1 349
24‐Port Managed Switch 349 1 349
Fingerprint Reader 349 1 349
Digital Camera 349 1 349
Electronic Pen 349 1 349
Hardware Required for PS covered under CIPA Phase I:
Component Name PS No. of Units / PS Total No. of Units
(a) (b) (a)*(b)
HDD 160GB 47 1 47
Duplex Laser Printer 47
1 47
Multi‐Function Laser (Print /Scan /Copy)
47
1
47
UPS for 120 min backup 47
1 47
24‐Port Managed Switch 47 1 47
Fingerprint Reader 47
1 47
Digital Camera 47 1 47
Electronic Pen 47 1 47
191 Annexure to the Volume I of the RFP for selection of system integrator for CCTNS, West Bengal
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Hardware Required PS covered under CIPA Phase- II:
Component Name PS No. of Units / PS Total No. of Units
(a) (b) (a)*(b)
HDD 160GB 90 1 90
24‐Port Managed Switch 90 1 90
Fingerprint Reader 90
1 90
Digital Camera 90 1 90
Electronic Pen 90 1 90
2KVA Generator Set
** Generator Set not required for 80 PS where Solar Power back up system to be provided by Government of India. So number of Generator Set to be procured is 406.
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Hardware Requirement at Higher Offices:
Circles / IRPs Sub – Division Range Zone
Component Name
Circles / IRPs
No. of Units / Circle
Total No. of Units
Sub - Division
No. of Units / Sub -
Division
Total No. of Units
Range No. of Units / Range
Total No. of Units
Zone No. of Units / Zone
Total No. of Units
(a) (b) (a)*(b) ( c) (d) ( c)*(d) (e) (f) (e)*(f) (g) (h) (g)*(h)
HDD 160GB 97 0 0 54 0 0 7 0 0 3 0 0
Duplex Laser Printer
97 0 0 54 0 0 7 0 0 3 0 0
Multi‐Function Laser (Print /Scan / Copy)
97 1 97 54 1 54 7 1 7 3 1 3
UPS for 120 min backup
97 1 97 54 1 54 7 1 7 3 1 3
2KVA Generator Set
97 0 0 54 0 0 7 0 0 3 0 0
24‐Port Managed Switch
97 1 97 54 1 54 7 1 7 3 1 3
Fingerprint Reader
97 0 0 54 0 0 7 0 0 3 0 0
Digital Camera 97 0 0 54 0 0 7 0 0 3 0 0
Electronic Pen 97 0 0 54 0 0 7 0 0 3 0 0
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
SCRB Commissionerates Districts Police Head Quarters
Component Name
SCRB
No. of
Units /
SCRB
Total No. of
Units
Commissionerates
No. of Units / Commissionerat
e
Total No. of
Units
Districts
No. of Units / Distric
t
Total No. of Units
Police Head
Quarters
No. of
Units / HQ
Total No. of Units
(i) (j) (i)*(j
) (k) (l)
(k)*(l)
(m) (n) (m)*(n
) (o) (p)
(o)*(p)
HDD 160GB 1 0 0 0 0 0 29 0 0 2 0
Duplex Laser Printer
1 0 0 0 0 0 29 0 0 2 0
Multi‐Function Laser (Print /Scan / Copy)
1 1 1 0 25 0 29 10 290 2 50 100
UPS for 120 min backup
1 1 1 0 0 0 29 4 116 2 20 40
2KVA Generator Set
1 0 0 0 0 0 29 0 0 2 0 0
24‐Port Managed Switch
1 1 1 0 0 0 29 2 58 2 5 10
Fingerprint Reader
1 0 0 0 0 0 29 0 0 2 0 0
Digital Camera
1 0 0 0 0 0 29 0 0 2 0 0
Electronic Pen 1 0 0 0 0 0 29 0 0 2 0 0
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Hardware Requirement at Other Police Offices/ Other Agencies:
Component Name Number of Other Police Office No. of Units / PS Total No. of Units
(a) (b) (a)*(b)
HDD 160GB 4 0 0
Duplex Laser Printer 4
0 0
Multi‐Function Laser (Print /Scan /Copy)
4
1 4
UPS for 120 min backup 4
1 4
2KVA Generator Set 4 0 0
24‐Port Managed Switch 4 1 4
Fingerprint Reader 4
0 0
Digital Camera 4 0 0
Electronic Pen 4 0 0
Hardware for DC and DR
Specifications
Locations
DC DR
Database Server 2 1
Application Server for BI 2 1
Application Server for Portal 2 1
Application Server for Document Management System 2 1
* Web Server
* Directory & Access Server
Communication & Mail Server 2 1
SAN Storage 1 1
SAN Switch 1 1
Tape Library 1 Back Up Software at DC 1 Core Router 1 1
Core Switch 1 1
Server Load Balancer 1
* Bidders can propose virtualization for Infrastructure servers (e.g. Web Server, Directory & Access
Server, Antivirus, Backup, DNS etc.), keeping minimum 2 numbers of physical servers in DC and
minimum 1 number in DR.
Networking Hardware Details: In addition to the Networking Hardware as mentioned above; racks for
switches need to be supplied for all of the following units:
Type of unit Number of Unit
PS 486
Other Police Offices/ Other Agencies 4
Circles / IRPs 97
Sub – Division 54
Range 7
Zone 3
SCRB 1
District 29
HQ 2
DC & DR 2
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Indicative Technical Specifications for CCTNS Solution
Components
Minimum Technical Specifications Requirement at State Data Center & Disaster Recovery Site 1. Enterprise Management and Monitoring Solution (EMS) Basic Requirements
Solution should be inclusive with hardware, OS, patches, etc.
Solution should provide for future scalability of the whole system without major architectural changes.
Should be SNMP v1, v2, v3 and MIB-II compliant.
Filtering of events should be possible, with advance sort option based on components, type of message, time etc.
Should support Web / Administration Interface.
Should provide compatibility to standard RDBMS.
Solution should be open, distributed, and scalable and open to third party integration.
Should provide fault and performance management for multi-vendor TCP/IP networks.
Security
Should be able to provide secured windows based consoles / secured web - based consoles for accessibility to EMS.
Should have web browser interface with user name and Password Authentication
Administrator/ Manager should have privilege to create/modify/delete user.
Polling Cycle
Support discriminated polling
Should be able to update device configuration changes such as re-indexing of ports Fault Management
Should be able to get fault information in real time and present the same in alarm window with description, affected component, time stamp etc.
Should be able to get fault information from heterogeneous devices — routers, switches, servers etc.
Event related to servers should go to a common enterprise event console where a set of automated tasks can be defined based on the policy.
Should have ability to correlate events across the entire infrastructure components of DC/DR
Should support automatic event correlation in order to reduce events occurring in DC/DR
Should support advanced filtering to eliminate extraneous data / alarms in Web browser and GUI
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Should be configurable to suppress events for key systems/devices that are down for routine maintenance or planned outage.
Should be able to monitor on user-defined thresholds for warning/ critical states and escalate events to event console of enterprise management system.
Should provide out of the box root cause analysis with multiple root cause algorithms inbuilt for root cause analysis
Should have self-certification capabilities so that it can easily add support for new traps and automatically generate alarms
Should provide sufficient reports pertaining to asset and change management, alarms and availability of critical network resources as well as network response times for critical links.
The tool shall integrate network, server and database performance information and alarms in a single console and provide a unified reporting interface for network and system components. The current performance state of the entire network and system infrastructure shall be visible in an integrated console.
Should provide an integrated performance view for all the managed systems and networks along with the various threshold violations alarms in them. It should be possible to drill-down into the performance view to execute context specific reports
Should provide the following reports for troubleshooting, diagnosis, analysis and resolution purposes: Trend Reports, At-A-Glance Reports, & capacity prediction reports
Should be able to auto-calculate resource utilization baselines for the entire managed systems and networks and allow user to set corresponding upper and lower threshold limits
Discovery
Should provide accurate discovery of layer 3 and heterogeneous layer 2 switched networks for Ethernet, LAN and Servers etc.
Manual discovery can be done for identified network segment, single or multiple devices.
Presentation
Should be able to discover links with proper colour status propagation for complete network visualization
Should support dynamic object collections and auto discovery. The topology of the entire Network should be available in a single map.
Should give user option to create his /or her map based on certain group of devices or region.
Should provide custom visual mapping of L2 and L3 devices connectivity and relationships. Agents
Should monitor various operating system parameters such as processors, memory, files, processes, file systems etc. where applicable using agents on the servers to be monitored.
Provide performance threshold configuration for all the agents to be done from a central GUI based console that provide a common look and feel across various platforms in the enterprise. These agents could then dynamically reconfigure them to use these threshold profiles they receive.
System Monitoring
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Should be able to monitor/manage large heterogeneous systems environment continuously.
Windows OS
o Should monitor / manage following:
Event log monitoring Virtual and physical memory statistics Paging and swap statistics Operating system Memory Logical disk Physical disk Process Processor Paging file IP statistics ICMP statistics Network interface traffic Cache Active Directory Services
Should be capable of view/start/stop the services on windows servers
o Unix / Linux
o Should monitor with statistics :
CPU Utilization, CPU Load Averages System virtual memory (includes swapping and paging) Disk Usage No. of Nodes in each file system Network interface traffic Critical System log integration
Infrastructure Services
IIS / Tomcat / Apache / Web server statistics
HTTP service
HTTPS service
FTP server statistics
POP/ SMTP Services
ICMP services
Database Services – Monitor various critical relational database management system (RDBMS) parameters such as database tables / table spaces, logs etc.
Application Performance Management
End to end Management of applications (J2EE/.NET based)
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Determination of the root cause of performance issues whether inside the Java application in connected back-end systems or at the network layer.
Automatic discovery and monitoring of the web application environment
Ability to monitor applications with a dashboard
Ability to expose performance of individual SQL statements within problem transactions
Monitoring of third-party applications without any source code change requirements
Proactive monitoring of all end user transactions; detecting failed transactions; gathering evidence necessary for problem diagnose.
Storage of historical data is for problem diagnosis, trend analysis etc.
Monitoring of application performance based on transaction type
Ability to identify the potential cause of memory leaks. Reporting
Should able to generate reports on predefined / customized hours
Should be able to present the reports through web and also generate “pdf” / CSV / reports of the same.
Should provide user flexibility to create his /or her custom reports on the basis of time duration, group of elements, custom elements etc.
Should provide information regarding interface utilization and error statistics for physical and logical links
Should create historical performance and trend analysis for capacity planning
Should be capable to send the reports through e-mail to pre-defined user with pre-defined interval
Should have capability to exclude the planned-downtimes or downtime outside SLA
Should be able to generate all sorts of SLA Reports.
Should be able to generate web-based reports, historical data for the systems and network devices and Near Real Time reports on the local management console.
Should be able to generate the reports for Server, Application, infrastructure services and Network devices in DC/DR environment.
Availability Reports
Availability and Uptime – Daily, Weekly, Monthly and Yearly Basis
Trend Report
Custom report
MTBF and MTTR reports Performance Reports
Device Performance – CPU and Memory utilized
Interface errors
Server and Infrastructure service statistics
Trend report based on Historical Information
Custom report
SLA Reporting
Computation of SLA for entire DC/DR Infrastructure
Automated Daily, Weekly, Monthly, Quarterly and Yearly SLA reports
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Data collection
For reporting, required RDBMS to be provided with all licenses
Should have sufficient Storage capacity should to support all reporting data for 5 Years of DC/DR operation.
Integration
Should be able to receive and process SNMP traps from infrastructure components such as router, switch, servers etc.
Should be able integrate with Helpdesk system for incidents.
Should be able to send e-mail or Mobile –SMS to pre-defined users for predefined faults
Should trigger automated actions based on incoming events / traps. These actions can be automated scripts/batch files.
Network Management
The Network Management function must monitor performance across heterogeneous networks from one end of the enterprise to the other.
It should proactively analyze problems to improve network performance.
The Network Management function should create a graphical display of all discovered resources.
The Network Management function should have extensive reporting facility, providing the ability to format and present data in a graphical and tabular display
The Network Management function should collect and analyze the data. Once collected, it should automatically store data gathered by the NMS system in a database. This enterprise-wide data should be easily accessed from a central location and used to help with capacity planning, reporting and analysis.
The Network Management function should also provide information on performance of Ethernet segments, including capacity utilization and error statistics for the segment, WAN links and routers.
Alerts should be shown on the Event Management map when thresholds are exceeded and should subsequently be able to inform Network Operations Center (NOC) and notify concerned authority using different methods such as pagers, emails, etc.
It should be able to automatically generate a notification in the event of a link failure to ensure proper handling of link related issues.
The Systems and Distributed Monitoring (Operating Systems) of EMS should be able to monitor: o Processors: Each processor in the system should be monitored for CPU utilization.
Current utilization should be compared against user-specified warning and critical thresholds.
o File Systems: Each file system should be monitored for the amount of file system space used, which is compared to user-defined warning and critical thresholds.
o Log Files: Logs should be monitored to detect faults in the operating system, the communication subsystem and in applications. The function should also analyze the files residing on the host for specified string patterns.
o System Processes: The System Management function should provide real-time collection of data from all system processes. This should identify whether or not an important process has stopped unexpectedly. Critical processes should be automatically restarted using the System Management function.
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o Memory: The System Management function should monitor memory utilization and available swap space.
o Event Log: User-defined events in the security, system, and application event logs must be monitored.
SLA Monitoring
The SLA Monitoring function of the EMS is by far the most important requirement of the DC/DR Project. The SLA Monitoring component of EMS will have to possess the following capabilities:
o EMS should integrate with the application software component of portal software that measures performance of system against the following SLA parameters:
Response times of Portal;
Uptime of data center;
Meantime for restoration of Data Centre etc.;
o EMS should compile the performance statistics from all the IT systems involved and compute the average of the parameters over a quarter, and compare it with the SLA metrics laid down in the RFP.
o The EMS should compute the weighted average score of the SLA metrics and arrive at the quarterly service charges payable to the Agency after applying the system of penalties and rewards.
o The SLA monitoring component of the EMS should be under the control of the authority that is nominated to the mutual agreement of Director, the partner so as to ensure that it is in a trusted environment.
o The SLA monitoring component of the EMS should be subject to random third party audit to vouchsafe its accuracy, reliability and integrity.
Reporting
The Reporting and Analysis tool should provide a ready-to-use view into the wealth of data gathered by Management system and service management tools. It should consolidate data from all the relevant modules and transform it into easily accessible business-relevant information. This information, should be presented in a variety of graphical formats can be viewed interactively
The tool should allow customers to explore the real-time data in a variety of methods and patterns and then produce reports to analyze the associated business and service affecting issues.
The presentation of reports should be in an easy to analyze graphical form enabling the administrator to put up easily summarized reports to the management for quick action (Customizable Reports). The software should be capable of supporting the needs to custom make some of the reports as per the needs of the organization.
Provide Historical Data Analysis: The software should be able to provide a time snapshot of the required information as well as the period analysis of the same in order to help in projecting the demand for bandwidth in the future.
ITIL based Helpdesk System
Helpdesk system would automatically generate the incident tickets and log the call. Such calls are forwarded to the desired system support personnel deputed by the Implementation Agency. These personnel would look into the problem, diagnose and isolate such faults and resolve the
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issues timely. The helpdesk system would be having necessary workflow for transparent, smoother and cordial DC/DR support framework.
The Helpdesk system should provide flexibility of logging incident manually via windows GUI and web interface.
The web interface console of the incident tracking system would allow viewing, updating and closing of incident tickets.
The trouble-ticket should be generated for each complaint and given to asset owner immediately as well as part of email.
Helpdesk system should allow detailed multiple levels/tiers of categorization on the type of security incident being logged.
It should provide classification to differentiate the criticality of the security incident via the priority levels, severity levels and impact levels.
It should allow SLA to be associated with a ticket based on priority, severity, incident type, requestor, asset, location or group individually as well as collectively.
It should maintain the SLA for each item/service. The system should be able to generate report on the SLA violation or regular SLA compliance levels.
It should be possible to sort requests based on how close are the requests to violate their defined SLA’s.
It should support multiple time zones and work shifts for SLA & automatic ticket assignment.
It should allow the helpdesk administrator to define escalation policy, with multiple levels & notification, through easy to use window GUI / console.
System should provide a knowledge base to store history of useful incident resolution.
It should have an updateable knowledge base for technical analysis and further help end-users to search solutions for previously solved issues.
The web-based knowledge tool would allow users to access his / her knowledge article for quick references.
It should provide functionality to add / remove a knowledge base solution based on prior approval from the concerned authorities
Provide seamless integration to generate events/incident automatically from NMS / EMS.
Each incident could be able to associate multiple activity logs entries manually or automatically events / incidents from other security tools or EMS / NMS.
Allow categorization on the type of incident being logged.
Provide audit logs and reports to track the updating of each incident ticket.
Proposed incident tracking system would be ITIL compliant.
It should be possible to do any customizations or policy updates in flash with zero or very minimal coding or down time.
It should integrate with Enterprise Management System event management and support automatic problem registration, based on predefined policies.
It should be able to log and escalate user interactions and requests.
It should support tracking of SLA (service level agreements) for call requests within the help desk through service types.
It should be capable of assigning call requests to technical staff manually as well as automatically based on predefined rules, and should support notification and escalation over email, web etc.
It should provide status of registered calls to end-users over email and through web.
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The solution should provide web based administration so that the same can be performed from anywhere.
It should have a customized Management Dashboard for senior executives with live reports from helpdesk database.
There should be a documented escalation management mechanism.
Online technical support and telephone support should be available during working hours.
There should be a maximum of 4 hours response turnaround time on complaints.
NOTE: EMS tools deployed shall have the ability to manage the entire IT infrastructure proposed by the SI
2. Server Load Balancer
10/100/1000Mbps Ethernet Ports – minimum 4 ports upgradeable to 6 ports
Memory: Minimum 4 GB upgradeable to 8 GB
Minimum of 2 Gbps throughput scalable to 4 Gbps
Minimum of 1 Gbps SSL throughput
Minimum of 4000 SSL connections scalable to 10000 SSL connections
Security features should be as per standard practice.
Server Load Balancing Mechanism
o Cyclic, Hash, Least numbers of users o Weighted Cyclic, Least Amount of Traffic o NT Algorithm / Private Algorithm / Customizable Algorithm / Response Time
Redundancy Features
o Supports Active-Active and Active-Standby Redundancy o Segmentation / Virtualization support along with resource allocation
Server Load Balancing Features o Server and Client process coexist o UDP Stateless o Service Failover o Backup/Overflow o Direct Server Return o Client NAT o Port Multiplexing-Virtual Ports to Real Ports Mapping o DNS Load Balancing
Load Balancing Applications o Application/ Web Server, MMS, RTSP, Streaming Media o DNS, FTP- ACTIVE & PASSIVE, REXEC, RSH, o LDAP, RADIUS
Content Intelligent SLB
Input Global Load Balancing
HTTP Header Super Farm
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
URL-Based SLB
SLB should support below Management options o Secure Web Based Management o SSH o TELNET o SNMP v1, 2, 3 Based GUI o Command Line
3. Production CAS (State) Application Services related servers (Web, Portal, Application, Database,
Directory, etc…) Blade Enclosure
Blade Chassis:
o Solution to house the required number of blade servers in smallest number of enclosures,
occupying a max of 10U rack height per enclosure
o Same enclosure should support Intel Xeon, AMD Opteron and RISC/EPIC blades. Enclosure
should also support UNIX, Linux and Windows Operating environment.
o Should have Hot Pluggable & Redundant Management Modules.
o Should provide a highly reliable and high performance redundant active mid-plane or
passive back-plane design in the blade enclosure. Should provide detailed technical
information.
o Should be able to accommodate the blade servers mentioned in the sections below in the
proposed blade enclosures.
o Support simultaneous remote access for different servers in the enclosure.
LAN Interconnect
o Two or Four network ports from each of the servers in the enclosure should be available on
1 Gigabit LAN switch / Link Aggregation Module / Pass-through to connect to external
network devices.
Fibre Channel Interconnects
o Redundant minimum 4Gbps Fibre Channel Pass thru Interconnect modules to direct HBA
cards to SAN Switch/Storage.
MAC Address & WWN Management:
o Blade Enclosure should preferably support management & deployment of MAC Addresses of
NIC Adapters and WWN No of FC adapters at the chassis level so that replacement of a
server blade does not involve Network & SAN configuration effort at the blade level
Power Supply:
o The enclosure should be populated fully with power supplies of the highest capacity &
energy efficiency available with the vendor. Power supplies should support N+N as well as
N+1 redundancy configuration, where N is greater than 1. Guaranteeing complete
availability even on failure of any 2 power supplies across the enclosure
Cooling:
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o Each blade enclosure should have a cooling subsystem consisting of redundant hot
pluggable fans or blowers enabled with technologies for improved power consumption and
acoustics
System Software
o Management/controlling software have to be from the same OEM
Remote Management
o Must provide a remote management functionality to operate the server in both in-band and
out-of-band. Must be part of the server without the need to install any additional hardware
or software
o Must have Real-time Virtual KVM functionality and be able to perform a remote Power
sequence. Must provide both Java & Java-free browsing options.
Power Management:
o Must be able to show the actual power usage and actual thermal measurement data of the
servers.
Database Server
Processor: Latest Generation x86-64 Bit Minimum 2*8- Core Processor with Minimum 1.86Ghz Clock Speed and 12MB Cache or higher
Number of Processors: Offered Server should be scalable to 4 (Four) Processors
Memory: 64 GB DDR3 Memory Per Server
Memory Scalability: Memory Should be Scalable up to 256 GB
Network Interface Ports: Minimum 2 * 10 GbE Ports
FC-HBA Ports: 2 * 4 Gb/s FC-HBA Ports
Internal RAID: Internal RAID Controller should be able to do RAID 1,0
Internal HDD: Minimum 4 * 50GB Internal SSD/ Minimum 2 *300GB Internal SAS SFF Hot Plug HDD
OS & Virtualization Infrastructure Support: MS Windows, RHEL, SLES, Oracle Solaris, VMware Sphere & Microsoft Hyper
Form Factor: Blade
Application Server
Processor: Latest Generation x86-64 Bit Minimum 2*8-Core Processor with Minimum 1.86Ghz Clock Speed and 12MB Cache or higher
Number of Processors: Offered Server should be scalable to 4 (Four) Processors
Memory: 64 GB DDR3 Memory Per Server
Memory capability: Memory Should be Scalable up to 256GB
Network Interface Ports: Minimum 2 * 10 GbE Ports
FC-HBA Ports: 2 * 4Gb/s FC-HBA Ports
Internal RAID: Internal RAID Controller should be able to do RAID 1,0
Internal HDD: Minimum 4 * 50GB Internal SSD/ Minimum 2 *300GB Internal SAS SFF Hot Plug HDD
Pre-Failure Warranty: Critical Components like CPU, Memory & HDD should be covered under Pre-Failure Warranty
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OS & Virtualization Infrastructure Support: MS Windows, RHEL, SLES, Oracle Solaris, VMware Sphere & Microsoft HyperV /CentOS 5
Form Factor: Blade
Mail Server
Processor: Latest Generation x86-64 Bit Minimum 2*4CoreProcessor with Minimum 2.53 GHz Clock Speed and 12MB Cache or higher
Number of Processors: Offered Server should be scalable to 4 (Four) Processors
Memory: 32 GB DDR3 Memory Per Server
Memory Scalability: Memory Should be Scalable up to 128 GB
PCI-Express Slots: Server Should Have Minimum 2 * PCI Express Slots
Network Interface Ports: Minimum 2 * 10 GbE Ports
FC-HBA Ports: Minimum 2 * 4Gb/s FC-HBA Ports
Internal RAID: Internal RAID Controller should be able to do RAID 1,0
Internal HDD: Minimum 2 * 300GB Internal SAS SFF Hot Plug HDD
Pre-Failure Warranty: Critical Components like CPU, Memory & HDD should be covered under Pre-Failure Warranty
OS & Virtualization Infrastructure Support: MS Windows, RHEL, SLES, Oracle Solaris, VMware Sphere & Microsoft Hyper
Form Factor: Blade
Infrastructure Servers (Backup, DNS, Antivirus, etc…)
Processor: Latest Generation x86-64 Bit Minimum 4-Core Processor with Minimum 1.86Ghz Clock Speed and 18MB Cache or higher
Number of Processors: Offered Server should be configured/ populated with 8 (Eight) Processors
Memory: Minimum 128 GB DDR3 Memory Per Server
Memory Scalability: Memory Should be Scalable Minimum up to 2 Terabytes within the existing enclosure
PCI-Express Slots: Server Should Have Minimum 12 * PCI Express Slots
Network Interface Ports: Minimum 12 * 1GbE Ethernet Ports per Server. Minimum 1 * 10/100 Mb/s Port for Server Management
FC-HBA Ports: Minimum 6 * 8Gb/s FC HBA Ports / Server
Internal RAID: Internal RAID Controller with minimum 512MB battery Backed Write Cache
Internal HDD: Minimum 8 * 300GB Internal SAS SFF Hot Plug HDD Per Server
DVD: Internal DVD-RW
Power Supplies: Redundant Hot-Swappable Power Supplies Configured in N+N Mode
Fans: Redundant Hot Swappable Fans (optional)
Pre-Failure Warranty: Critical Components like CPU, Memory and HDD should be covered under Pre-Failure Warranty
OS & Virtualization Infrastructure Support: MS Windows, RHEL, SLES, Oracle Solaris, VMware VSphere & Microsoft HyperV
Form Factor: Rack-Mount
4. Storage and Backup Solution
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SAN Switches – 2 nos.
Minimum 16 Active ports (each with minimum port speed 8 Gbps) within same switch upgradeable to 32 ports or higher with fiber channel connectivity.
All cable of length of minimum 10 meter each and accessories for connecting Servers /Devices to SAN.
Should have capability of ISL trunking of minimum 8 ports.
Should support multiple OS.
Non-disruptive subsystem maintenance.
Should have dual Fans and Hot plug power supplies switching
Should have web based management software for administration and configuration.
Non-disruptive microcode / firmware upgrades and hot code activation.
Switch shall support in built diagnostics, power on self test, command level diagnostics, online and offline diagnostics.
Should support hardware ACL based Port security, Port Zoning and LUN Zoning
Should support Secure Shell (SSH) encryption to provide additional security for Telnet sessions to the switch.
Should support multilevel security on console access prevent unauthorized users from altering the switch configuration
Should support Fiber Channel trace route and Fiber Channel Ping for ease of troubleshooting and fault isolation
Should support the following diagnostics: o Online Diagnostics o Internal Loopbacks o FC Debug (Optional) o Syslog o Online system health o Power on self test (POST) diagnostics
Should support Applications for device management and full fabric management. The management software shall be able to perform following:
o Fabric View o Summary View o Physical View o Discovery and Topology Mapping o Network Diagnostics o Monitoring and Alerts
Note: Fiber channel connectivity to be considered wherever FC port has been mentioned. Storage Area Network – 1 no
Controllers: The proposed SAN array shall be configured with dual Active-Active controllers for redundancy with dedicated cache mirroring interface between controllers
Front-End & Back- End Ports: The proposed SAN array shall be configured with Minimum speed of 4 Gbps for both 8 number of frontend ports and 8 number of backend ports spread across dual controllers.
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Cache & Cache backup: The proposed SAN array shall be configured with at least 8 GB scalable to 16 GB, across dual controllers. Cache shall be mirrored between the controllers. Entire cache should be available for a single LUN.
Offered Capacity: The proposed SAN array shall be configured with minimum 10 TB post RAID, using 450 GB 15k rpm dual ported FC drives in RAID 5.
Maximum Usable Capacity: The storage system should be scalable up to minimum 30 TB of usable capacity using fibre channel disk drives. The maximum capacity is considered using maximum 30 spindles per device (back end) port in the same ratio of disks as currently proposed
Disk IOPS: o The array should be capable to deliver at least 10000 disk IOPS. o Bidder should enclose OEM certification for the given performance for proposed
configuration and public document for the required performance scalability
RAID Levels: The Proposed SAN Array should support RAID Levels 1 or 10, 5 and 6
Replication Solution: The Storage Solution should be provided for a 2- Site DR Architecture where Primary & DR should Replicate Asynchronously. All necessary hardware and software licenses to be provided by SI.
Snapshots & Volume Clones: Offered Storage must include snapshots &volume clones licenses Note: For estimating data size the System Integrator should make use of the following information:
Number of cases in WB in last 10 years
Number of Police stations
IIF forms provided with this document
Database size of existing applications
Tape Library - 1
Drive Type: LTO5
Minimum No of Drives: 4
Drive Scalability: Up to 16 drives
No of Slots: Minimum 100
Slot Scalability: Up to 400 slots
Power Supplies: Redundant Power Supplies
User Interface: Touch Screen Graphical Interface
Cartridges: 100 LTO5 barcode labeled cartridges & 10 cleaning cartridges from the tape library OEM
Note: Backup/ Restore operation is not required to be performed at DR site when DC is operational. Backup Software
The proposed Backup Solution should be available on various OS platforms such as Windows and UNIX platforms and be capable of supporting SAN based backup / restore from various platforms including UNIX, Linux, and Windows etc.
Centralized, web-based administration with a single view of all back up servers within the enterprise. Single console must be able to manage de-duplicated and traditional backups.
The proposed backup solution should allow creating tape clone facility after the backup process.
The proposed Backup Solution has in-built frequency and calendar based scheduling system.
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The proposed backup Solution supports the capability to write multiple data streams to a single tape device or multiple tape devices in parallel from multiple clients to leverage the throughput of the Drives using Multiplexing technology.
The proposed backup solution support de-multiplexing of data cartridge to another set of cartridge for selective set of data for faster restores operation to client/servers
The proposed backup solution should be capable of taking back up of SAN environment as well as LAN based backup.
The proposed backup solution shall be offered with required numbers of UNIX based licenses, Windows based licenses and LINUX based licenses for both SAN based backup and the LAN based backup as per the specification provided for servers.
The proposed solution also supports advanced Disk staging.
The proposed Backup Solution has in-built media management and supports cross platform Device & Media sharing in SAN environment. It provides a centralized scratched pool thus ensuring backups never fail for media.
Backup Software is able to rebuild the Backup Database/Catalog from tapes in the event of catalog loss/corruption.
The proposed Backup Software should offer online backup for all the Operating Systems i.e. UNIX, Windows & Linux etc
The proposed Backup Solution has online backup solution for different type of Databases such as Oracle, MS SQL, and Sybase / DB2 etc. on various OS.
The Proposed backup solution shall provide granularity of single file restore.
The Proposed backup solution shall be designed in such a fashion so that every client / server in a SAN can share the robotic tape library.
Backup Solution shall be able to copy data across firewall.
The backup software must also be capable of reorganizing the data onto tapes within the library by migrating data from one set of tapes into another, so that the space available is utilized to the maximum. The software must be capable of setting this utilization threshold for tapes
The backup software should be able to support versioning and should be applicable to individual backed up object’s
Should have the ability to retroactively update changes to data management policies that will then be applied to the data that is already being backed up or archived
Note: All software licenses should be in favor of the SCRB, WB and should be a perpetual license, i.e. the software license should not expire after the contract period. The software Licenses should be comprehensive and no further licenses should be required for DC/DR operations. The software installed should necessarily be the latest version at the time of actual implementation. FC-IP Router
2 nos. FC-IP router could be separate or can be an integrated module in SAN switch
Fiber Channel Ports o min 2 FC ports scalable to 4 FC ports
FC Port Speed
o Autosensing 1/2/4 Gb/s
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iSCSI (Ethernet) Ports o min 2 Ethernet ports, scalable to 4 Ethernet ports
iSCSI (Ethernet) Port Speed
o 1 Gigabit Ethernet
Aggregate Bandwidth o min 125 MB/s
Protocol Support
o FCP o iSCSI
High-Availability Features
o Two-way active/active clustering with failover and failback capabilities o Multiple iSCSI connections provide multi-pathing support from a single gateway to as
many as 100 servers. Management Features
o CLI (by Telnet, SSH, or console) iSCSI Gateway Manager
o SNMP o Allows for monitoring traffic statistics on each storage and network interface, fan and
temperature and iSCSI session details. 5. Desktops
Processor: Intel Core i5-650 / i5-750 processor Or AMD Phenom X4 950 (3.20 GHz) Processor with Q57/785G Chipset or higher , RAM 4 GB
Motherboard & Chipset: OEM Motherboard
Video: Integrated Graphic controller
Network: Integrated 10/100/1000 Gigabit Ethernet controller
Ports: 1x fast serial port, 4x USB 2.0 ports (2 ports on front ), 1xKeyboard port, 1xMouse port
HDD Controller: Integrated dual port SATA-II controller
Memory: 4GB DDR III or higher
Storage: 250GB sata II HDD 7200 RPM
Optical Drive: 22X DVD writer or higher
Monitor: 18.5” TFT or more (4:3 aspect ratio) LCD Monitor 1280 x 1024 resolution with 5 ms or lower response time, TCO 05 certified
Keyboard: English 107 or more Keys mechanical Keyboard which should also have layout and support for Bengali.
Mouse: USB Optical Scroll Mouse with antistatic mouse pad resolution of Optical 1000 cpi, Complying to CE and FCC norms
Out Of Band Management: System should support out-of-band management
Power Management & DMI: System with Power management features & Desktop Management Interface implementation
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System Chassis: Small Form Factor System chassis with suitable power supply having active power factor correction feature to sustain full load. Small dimension and low power consumption as per current standard while considering the heat dissipation into account.
OS Support & Certification: Windows XP/7 / Linux /Centos 5.5
Preloaded Software: Above configuration preloaded with OS (Latest Version) with Office Suite as per the course contents recommended by NCRB, Antivirus with all necessary Plug-ins/ utilities and driver software including bundled in DVD Media
6. 160 GB External Hard Disk
Capacity: Minimum 160 GB
Connectivity: Hi-speed USB2.0
Operating System Supported: Windows XP/Windows Vista /Windows7/ /Linux Red hat /Ubuntu
Accessories: Drive should be supplied with cables, necessary driver and software, Base stand and attachable feet.
7. Laser Jet Network Printer (Duplex)
Print speed, black - Up to 26 ppm
Print resolution, black - Up to 600 x 600 x 2 dpi
Print technology - Laser
Monthly duty cycle - Up to 8000 pages
Memory, standard - 32 MB
Print languages, standard - Host-based printing, PCL 5e
Duplex printing (printing on both sides of paper) - Automatic (standard)
Media sizes, standard - Letter, legal, executive, postcards, envelopes (No. 10, Monarch)
Media sizes, custom - 250-sheet input tray: 5.8 x 8.27 to 8.5 x 14 in; priority feed slot: 3 x 5 to 8.5 x 14 in
Media types - Paper (laser, plain, photo, rough, vellum), envelopes, labels, cardstock, transparencies, postcards
Accessories included - USB cable, Driver CD, Utility software, Cat5/6 UTP patch cable
Network ready - Standard (built-in Ethernet)
Power consumption - <=450 watts
Power Consumption (Standby) - <=8 watts
Operating temperature range - 63.5 to 77º F
ENERGY STAR® Qualified - Yes
8. Laser Multifunction Device (Print, Copy, Scan)
Print speed, black - Up to 18 ppm
Print resolution, black - Up to 600 x 600 dpi
Print technology - Laser
Monthly duty cycle - Up to 8000 pages
Memory, standard - 64 MB
Print languages, standard - Host-based printing, PCL 5e
Duplex printing (printing on both sides of paper) - Manual (driver support)
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Media sizes, standard - Letter, legal, executive, postcards, envelopes (No. 10, Monarch)
Media sizes, custom – Minimum 150-sheet input tray: 5.8 x 8.27 to 8.5 x 14 in; priority feed slot: 3 x 5 to 8.5 x 14 in
Media types - Paper (laser, plain, photo, rough, vellum), envelopes, labels, cardstock, transparencies, postcards
Scanner type - Flatbed, ADF
Scan resolution, optical - Up to 1200 dpi
Scan size - 8.5 x 11.7 in
Scan speed - Up to 6ppm
Supported file formats - PDF; TIF; BMP; GIF; JPG
Copy resolution - Up to 600x 400 dpi
Maximum number of copies - Up to 99 copies
Accessories included - USB cable , Driver CD ,Utility software , UTP patch cable & One printing cartridge
Connectivity - Hi-Speed USB 2.0 port; 10/100Base-T Ethernet network port
Network ready - Standard (built-in Ethernet)
Power consumption - <=450 watts
Power Consumption (Standby) - <=2.2 watts
Operating temperature: 50 to 90F
ENERGY STAR® Qualified: Yes
9. On-Line Ups (2KVA) Single Phase Input & Single Phase Output
Capacity: 2KVA
Battery Backup: Minimum 120minutes
General o Inverter Technology: Pulse Width Modulation (PWM) using IGBTs, double conversion o Switching frequency: 20 KHz or higher o Total Harmonic Distortion (THD) Voltage: < 2% for 100% linear load < 3% for 100% non-
linear load o Noise level: Less than 55 dB o Operating Temperature: 0º- 50º C o Output Wave Form: Pure sine wave o Cooling: Air Cooled
Input o Voltage Range: 160 V AC to 280 V AC o Frequency range: 50 ± 6% Hz o D/G set comp ability: Required o Input Power Factor: 0.9 or better at full output load leading to Unity with power factor
correction (PFC)
Output o Voltage: 230V AC +1 %, single phase o Regulation: Less than + 1% in the following conditions
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a. No load to full load/Full load to no load b. 0.6 lag to Unity PF c. During Entire Backup time. d. Complete Input Voltage Range
o Frequency: 50 Hz + 0.5 %
Efficiency o Overall Efficiency: 80 % or better on rated full load of 0.8 PF & 230V, 50Hz AC output o Inverter Efficiency: 90% or better on rated full load of 0.8 PF & 230V, 50Hz AC output
Overload Capacity: 110% for 2 min. & 125% overload for 30sec.
Load Power Factor: 0.8 lagging
Protection Required for: Short Circuits / Over Loading/ Over Temperature / Input low/ high voltage control/DC low/high voltage trip
Battery Make: Complying with JIS C 8702 test. Battery recharge time (after complete discharge to 100% charge) & charge rating: Battery recharge time should not exceed 8 hours and charger should be capable to charge battery on C10 rating.
Battery Capacity: o Capacity of UPS: 2KVA o D.C.Bus Voltage: <192 V o Battery Bank for Back-up Time: 120minutes o UPS & Battery Housing: Powder coated UPS & battery cabinet with caster wheel should be
of minimum 1mm thick good quality material and should be free from sharp edge, scratches, nicks, & burs etc. Enclosure should conform to protection requirement of IP2L1 to IS13947 (Part 1)/1993 (reaffirmed 2004).
L.C.D. meter: To measure and monitor input voltage, output voltage, output current, DC current, DC voltage, input / output frequency
Indications: Mains on/ Load on Battery/Inverter/ Battery level/ Load level/ Inverter over load
Audible Alarm: Over Temperature / Main failure/Battery low/ Inverter Overload
Switches: Main ON/OFF MCB/ Battery ON/OFF MCB/ Inverter push button with reset.
Output Connection: O/P Terminals of standard quality should be provided. 03 Nos. of 5/15A/230V female ISI/ IEC Mark socket and all 3 sockets should
Isolation Transformer: Galvanic Isolation through Transformer Note -More than two battery banks should not be used in Parallel in the configuration. 10. Generators 2 KVA
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CAPACITY: 2KVA
ENGINE: o COOLING SYSTEM REQD.: Air cooled, Water/Coolant cooled o Rated Current: AC 3.0 A/ AC 7.1A o Ignition system: Transistor Controlled Ignition (TCI) o Fuel Tank Capacity (Diesel/kerosene run): minimum 2.7 L o Fuel Tank Capacity (Petrol starting): minimum 0.25 L o Continuous running hours: 4 Hours o Frequency (Hz): 50 Hz o Rated Output (VA): 350 VA o Maximum Output (VA): 450 VA o Silent type: Yes
11. Fingerprint scanner
Sensor Type: Optoelectronic
Prism Architecture: Dual Prism
Size of window: 18mm x 22mm minimum
Glass thickness: 25mm
Resolution: 512 PPI upgradable
Image grey scale: 256 level Dynamic
Scanning time: 0.01Sec.
Distortion rate: 0.1%
Computer interface: USB2.0, USB Powered
Operating temperature: 0 – 55 Degree C
Environmental humidity: Up to 90%
Optical /Film Coating: Hygroscopic
Operating system Support: Window XP / Vista / 7 / Linux 12. Digital Camera
Pixels (Min.): 12 megapixels or higher
Display Size: 2.7 inches or higher
Recording Media: SD memory card/ SDHC memory Card/SDXC memory card/ Multimedia Card
Recording Format: JPEG & RAW
Optical Zoom: 3X or higher
ISO Sensitivity Setting: Auto 80 – 1600 (Minimum)
Auto Focus Range: Approx (W)=3 cm to infinity, Approx (T)= 80 cm to infinity
White Balance: Auto / Daylight / Cloudy / Fluorescent / Incandescent / Flash
Flash Function: Auto/ Red Eye Reduction/Off
USB Connectivity: Yes (Hi- Speed) )/USB 2.0 or higher
Battery Backup: Atleast 120 Min / 200 shots or above
Operating system Support: Window XP / Vista / 7/ Linux
13. Electronic Pen
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Data communication: USB 1.1 standard (also supports USB 2.G standard), Bluetooth 1.2 standard
Built-in battery: Rechargeable battery
Continuous writing time: 2 hours or longer Standby time:1 hours (min.) without a cap
Charging time: Approx. 2 hours (from 0 to100% charge)
Charging method: Dox cradle or USB adapter
Operating system Support: Window XP / Vista / 7/ Linux
Digital Pad Size: (Approx) 336mm * (Approx) 245 mm
Pad Writing Area: Minimum A4 size
Notepad Holder: (Approx) 210mm* (Approx) 300 mm
Built-in Memory: 32 MB or more
Memory Slot: Secure Digital
Pen Size: Minimum 125mm * 10 mm (diameter)
Digital Page File: DHW, DND 14. Computer Tables Computer Table Size: L 910 x W 610 x H 728 mm
Top: Size 910 x 610 mm made of 18 mm thick pre laminated medium density fiber (MDF) board ISI Marked (IS: 14587-1998). The top shall be firmly screwed on 25x25x1 mm square tube frame.
Upper side of laminated board shall be in natural teak shade while the bottom side shall be white/cream shade.
Sliding key Board tray: A Sliding key Board tray shall be made of 18mm pre laminated medium density fiber board of size 725x450 mm. The gap between top and tray shall be 100mm.
Sufficient top and bottom racks space to accommodate CPU, UPS and Printers o Table top should have one wire manager for wires control. Table top, keyboard and
storage shelf should be made of 19 mm pre-laminated MDF Board of premium brands.
All furniture must be branded and of good quality from reputed manufacturers with ISI marking.
15. Computer Chairs Computer Chair with Handle
Seat size shall be 430x430 mm on 10 mm thick molded comm. ply with 60 mm thick 40 density molded PU foam Back rest size shall be 400x300 mm on 10 mm thick molded comm. ply with 40 mm thick 32 density molded PU foam covered with tapestry.
The height of back rest shall be 900x500 mm for top and bottom edges respectively. The black rest shall be provided with lifting arrangement on flat iron & helical spring.
Two nos. suitable PU handles shall be provided.
The base stand should be made up of 5 prongs duly pressed welded together centrally with apedestal bush with good quality twin wheel castors. The stand and other metal parts excluding central spindle shall be powder coated. Complete steel structure shall be pretreated and powder coated with minimum thickness of 60 microns coating.
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A central spindle of 25mm dia rod without threads shall be provided with revolving arrangements. The adjustable height of chair shall be from 530 to 570 mm. A good quality tapestry cloth shall be provided on seat & back in attractive colour/ shade.
All furniture must be branded and of good quality from reputed manufacturers with ISI marking. 16. Electrical Cabling
Scope: Supply, install, testing, commissioning and maintenance of electrical cabling for supplying power to run installed devices.
Skilled Manpower: Electrical Cabling shall be laid by skilled and experienced workmen using adequate equipment to minimize stretching of the cable.
Cable Terminations: All terminations should be carried out according to the manufacturer‘s instructions and guidelines and standards of generic cabling systems. When terminating outlets, care must be taken for safety.
Testing & Documentation: Testing of each node should be done as per manufacturer standards and the final report should be submitted.
Specifications: Total 8 Electrical Points Including 3 Switches & 3 Sockets in Each Point, (2 No. 5-Amps and 1 No. 15 Amps.) - Point wiring using ISI approved PVC Conduit / Casing Capping, 1.1 KV grade 2.5 Square meter FRLS Cu flexible wire including supply of wire, switch, socket and GI Box. Including all necessary hardware & accessories complete, material and labor as per requirement of the MP Police. For point wiring having Average Point length is12 to 18 Meters.
UPS & Generator Set Cabling: Electrical Cabling for Network Rack, Four Computer Points, separate cabling for Two Printers from main input and Generator set to UPS Including change-over, MCB and all other accessories as per requirement.
17. Pit Earth Earth resistance measured must be less than 2 Ohm.
G.I. Pipe of 60 mm diameter with a sole plate to be laid vertically down inside the ground to depth of 3.5 meter. To the G.I. Pipe four copper plates are fitted at the bottom inside the earth. The Copper plate is of One-meter Square. G.I. Pipe is fitted to Copper plates by means of brass bolts & nuts of 9.4 mm X 50 mm and with spring Washers & Plate washer. The trench is fitted with fine ash to a height of One meter, then Salt to a height of One meter, followed by Saw Dust to a height of One meter.
Thus the G.I. Pipe is buried inside, to a depth of three meters & only 0.5 meter is kept above ground level. From this portion connection is made to equipment Earth Strip as desired.
Copper plate .5-meter square 3 mm thick, sole plate 60 Sq. mm, 6 mm thick GI wire-to-wire earthing system connection should be made with compression connectors or otherwise weld connection.
Copper Plate Earthing
300mm x 300mm x 4mm Thick Copper Plate (Not less than 95% copper purity): 15 Kg (1 in No)
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25mm x 3mm Thick Copper Strip (Not less than 95% copper purity): 12 ft./ 6 Kg
Charcoal: 200 Kg
Salt: 40 Kg
(150 x 100 x 6mm Thick Terminal Plate Copper: 2 Nos (0.900 Kg) each
Sundries such as Brass, Nut bolts, Porcelain, Insulator, Thimbles, I/Tape etc.: As per requirement
40mm Dia B-Class GI Pipe for watering & Strip protection.: 10 ft.
Supply of Soft Soil (Optional): 4 Cu.Mts. 18. Wall Mounted Network 9U Rack
Size: 19” Wall mount ,9 U height
Body: Minimum Powder quoted steel Body with front door of glass. Completely covered & have security locks.
Accessories: Proper ventilated with One Fan, One Cable Manager, Power Distribution Unit of 6 No. (5 and 5 Amp) Sockets with surge protection, Mounting Accessories,
Earthing: Fitted with Copper Strip for earthing the Equipment 19. Cat-6 Patch Panel
Type: 24 port patch panel as per requirement, Unshielded Twisted Pair, Category 6, ANSI/TIA/EIA 568- B.2.1
Circuit identification Scheme: Port Labeling for port identification on each of 24-ports
Port Identification: Labels on each of 24/48-ports (to be included in supply),
Height: 1U
Category: Category 6
Modular Jack: 750 mating cycles 20. Core Router
A. Architecture
The architecture should be based on high performance CPU with convergence of routing, switching, voice and security.
The Router should be a single box configuration and should be modular, so that there is flexibility to use the appropriate choice of interfaces as and when required.
Should have at least 6 slots. Each WAN card slot should support a variety of interfaces like V.35 Syc Serial (2 Mbps), E1, Channelized E1 , ISDN BRI/PRI, E3, Channelized E3, STM-1 etc.
Should support Voice Interfaces like FXO, FXS (Internal/ external)
Should have either support for Voice Modules (internal/ external), and High Performance VPN Encryption modules
Forwarding capability should be at least 1400 Kbps using 64-byte packet size with QOS enabled.
Should have USB 2.0 ports for storing OS images
The Router shall have at least 1GB DRAM and 256 MB Flash
Router should have at least 150 Mbps of encryption throughput and support for 1500 tunnels from Day-1.
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Router should support on-line software reconfiguration to implement changes without rebooting.
Router should have internal Redundant Power Supply for High availability.
B. Interface Requirements
3 x Gigabit Ethernet Interface
1 nos. of Channelized STM-1 interface (Bidders may consider adding a Gigabit interface instead of Channelized STM-1 interface)
8x V.35 interface
C. Software
The router shall support following WAN protocols: PPP as per RFC 1661, Multilink PPP, ISDN, Frame Relay etc.
The Router shall support following IP routing protocols: RIP Version 1 & 2, Triggered RIP support as per RFC 2091 to support demand circuit, OSPF Version 2 as per RFC 1583, BGP 4, and IS-IS. Multicast Routing support through PIM.
Support for NAT as per RFC 1631, Port Address Translation support.
IEEE 802.1Q based VLAN tagging
D. Security
Access lists based on Network Address, Mask, Protocol Type and Socket Type;
MD 5 Route Authentication as RFC 1321, Controlled SNMP Access through the use of SNMP V.2 with MD5 Authentication.
Multiple Privilege levels to provide different level of access.
Remote Authentication Dial in user service (RADIUS) as per RFC 2138
VPN Support - To Support IP Security (IPSec), AES], 3DES, DES and MPLS
VPN Encryption - Equipped for Hardware Accelerated Encryption with 280 Mbps performance.
Support for Web VPN (SSL VPN) on the router internal or external
Router shall support Network Management through: SNMP, RMON support, Software Upgrade through FTP or TFTP; TELNET. The Router should also have integrated Web Interface (GUI) for ease of configuration.
E. Protocols
The Router should be MPLS (Multiprotocol Label Switching) Ready with the following MPLS Features:
MPLS Diff-Serv-Aware Traffic Engineering (DSTE)
MPLS Label Distribution Protocol (LDP/RSVP)
MPLS QoS - DiffServ Tunnel Mode Support,
MPLS Traffic Engineering (TE) – Automatic bandwidth adjustment for TE tunnels
The Router should be IPv6 (IP version 6) Ready from day 1.
Secure Services Management - To Support SSHv2 and SNMPv3 protocols to encrypt the management session.
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F. High Availability
Power Redundancy - Equipped with internal Redundant Power Supply.
USB Flash Memory - To Support USB Flash memory for ease of image recovery
Online insertion and removal - Should support online insertion and removal
G. Multimedia and QoS support
A class-based scheduling/queuing mechanism that provides configurable minimum bandwidth allocation to each class
Should support Congestion Management mechanisms such as Priority Queuing, Custom Queuing, Weighted Fair Queuing etc.
Should support Congestion Avoidance mechanisms such as RED / WRED
RSVP: Resource Reservation Protocol (RSVP) as per RFC 2205
Should support Policy-based Routing
IGMPv2, v3: Internet Group Management Protocol Version 2 & 3
Multicast routing support such as Protocol Independent Multicast (PIM) - Sparse Mode and Dense Mode.
Integrated Web-based device-management tool embedded in the router; and should be accessed remotely for faster and easier deployment of routers for both WAN access and security features.
21. CAT 6 Cable Lying
Cable Laying: All the cabling shall run through PVC conduit / Casing Capping of suitable size of ISI standard.
Skilled Manpower: Cables shall be laid by skilled and experienced workmen using adequate equipment to minimize stretching of the cable.
Cable Terminations: All terminations should be carried out according to the manufacturer‘s instructions and guidelines and standards of generic cabling systems. When terminating outlets, care must be taken to avoid damaging the copper cores when stripping back the outer sheathing.
Testing & Documentation: Testing of each node should be done as per manufacturer standards and the final report should be submitted.
UTP COMPONENTS: The system should Meet or exceed TIA/EIA 568 B-2 specifications of Category-6 as a system. All performance parameters -Attenuation, Pair -to-Pair and power sum NEXT, Pair And Power sum ELFEXT, Return Loss and Delay skew should be tested for 100m Channel as well as 90m permanent Link. It should be a single OEM solution and should ensure optimum system performance. There should not be any Impedance mismatch problems among components of the cabling system. The complete system should be tested up to 600 MHz for all the test parameters to ensure the end-to-end system performance.
22. CAT 6 Patch Cord (1 Meter / 2 Meters)
Length: 1Meter /3 Meter
Conductor: 24 AWG 7 / 32, stranded copper
Cable Type: UTP CAT 6 ANSI/TIA/EIA 568-B.2.1
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Plug Protection: Matching colour boot to maintain bend radius
Category: Category 6
Terminals: Phosphor Bronze with gold plating
Jacket: PVC 23. Global Positioning System The Global Positioning System (GPS) is a space-based global navigation satellite system that provides reliable location and time information in all weather and at all times and anywhere on or near the Earth, when and where there is an unobstructed line of sight to four or more GPS satellites. It is freely accessible by anyone with a GPS receiver. The GPS generally consists of three segments: the space segment, the control segment, and the user segment:
The Space Segment consists of a nominal constellation of 24 operating satellites that transmit one-way signals that give the current GPS satellite position and time.
The Control Segment consists of worldwide monitor and control stations that maintain the satellites in their proper orbits through occasional command maneuvers, and adjust the satellite clocks. It tracks the GPS satellites, uploads updated navigational data, and maintains health and status of the satellite constellation.
The User Segment consists of the GPS receiver equipment, which receives the signals from the GPS satellites and uses the transmitted information to calculate the user’s three dimensional position and time./ No/
Partial) Functional Features
The GPS should monitor the location of patrol cars and police officers using GPS. This is particularly helpful when sending help to officers in need of assistance.
The GPS should be able to help track and recover stolen cars. Rather than giving chase, such a stolen vehicle should be tracked by law enforcement officials over a long distance so that apprehension of the thief can be made once the car reaches its destination.
The GPS should allow police officers to know their own location by utilizing its video map directories, inside patrol cars and other law enforcement vehicles. This can help decrease response times to emergencies.
The GPS should be able to quickly transmit via satellite the fingerprints, license numbers and images of wanted individuals.
The GPS should have the feature of placing GPS bracelets on paroled criminals to monitor their movements.
It should be possible to equip vehicles with GPS along with other equipments as bait in law enforcement operations. The GPS should be installable in the construction machinery and even computers to aid in sting operations.
Functional Specifications (GPS Tracking)
The GPS should monitor the location of patrol cars and police officers using GPS. This is particularly helpful when sending help to officers in need of assistance.
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Instant Update: The GPS should allow seeing where a moving vehicle is at any time (location, speed and heading)
Tracking: The GPS should track each short" stop and go – that is each time the vehicle stops moving for three or more minutes (e.g. parked with engine running) as well as the next time it continues driving. With respect to Tracking another important feature the GPS should have is to know when a vehicle stops and the engine is turned off and for how long as well as the distance and driving time between stops including information about location (street address)date and time, etc.”
Trip Routes: The GPS should be able to view the path a vehicle is driving (or drove) from one place to another.
Street Addressing: The GPS should be able to receive reports from vehicles regarding their approximate street address, in addition to precise longitude and latitude.
Landmarks: The GPS should be able to see vehicle positions with reference to Landmarks as it is useful for knowing where vehicles are (or have been) in relation to locations, such as police stations, criminal and/or unauthorized areas.
Get directions for drivers: The GPS should be able to guide a lost driver in the right direction.
Google Maps: When viewing vehicles' current location or historical activity, the GPS should allow choosing between four high-quality map views: Standard, Satellite, Hybrid and Terrain.
Quick Zoom: The GPS should instantly zoom-in to a vehicle's location while keeping sight of your others vehicles.
Speeding Alert: The GPS should be able to report a speeding alert to Vehicles when they exceed a certain speed limit (which should be changeable).
Tow Alert: The GPS should be able to report when a Vehicle moves while the ignition is off (possible theft by tow truck).
Excessive Idling: The vehicle should be able report the GPS when it idles for too long.
Instant Notify: The GPS should have the feature to get up-to-the minute updates on whatever vehicle activity that is important. With instant notification, you can choose to be automatically notified via email or text message when certain activity occurs— for example, if and when a vehicle is operated off-hours, leaves a job site, speeds excessively, or idles too much.
Instant Messaging: The GPS should have the feature to send information— such as addresses, work orders, driving directions— quickly and easily from the web to the driver's cell phone. The driver should also be able to reply to that message from the GPS.
Functional Specifications (GPS Bracelet)
The GPS should support GPRS/SMS communication
The GPS should be able to perform standard real time tracking by: Unit ID, location, speed, direction, time, alarm status.
The GPS should be able to automatically generate timely reports or reports upon command.
The GPS should be able to perform voice monitoring.
The GPS should have an SOS button to send out the exact location for immediate rescue/action.
If the wrist tracker exists in the GPS, then it should be able to report the position under ordered-frequency and work in interval-based saving power mode.
The GPS should have a Geo-fence alarm, and should be able to setup geo-fence areas in case of lost.
The GPS should have a speed limit alarm
The GPS should support mobile phone tracking & web based GPRS tracking solutions.
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24. UTM Firewall with VPN & IPS
The firewall should be an hardware appliance based unit
UTM Firewall with Unrestricted users
The unit should have minimum 1 GB or higher memory
Firewall stateful throughput should be more than 5 GBPS
Gateway Antivirus throughput should be more than 1 GBPS
IPS throughput should be more than 2 GBPS
VPN throughput should be more than 2 GBPS
Unified Threat Management throughput should be more than 1 GBPS
UTM should support minimum 20000 new Connections per second
UTM should support more than 1500 site-to-site VPN Tunnels and more than 5000 VPN Client, Should be supplied with minimum 2000 bundled VPN Clients
UTM Should support Active/Passive with State Synch and Active/Active UTM in HA Mode
The UTM should have 8 Copper Gigabit Network Interface Ports, 1 Console Interface, 2 USB ports
Should have LED’s indicating Status (Power, Test, Alarm) LAN (Link, Activity) WAN (Link, Activity) DMZ (Link, Activity)
Unit should have minimum 16 Core Processor with specialized security processing
It should not consist of any failure devices such as Hard Disk
Should have additional Cryptographic Accelerator Processor offloading VPN computation from Main Processor
Should have a Multi-Layered Protection Technology
Should have upgradeable Firmware
Should Have a Re-Assembly Free Deep Packet Inspection or equivalent feature
Should have a stateful throughput of 1 Gbps or higher Bi-directional for Firewall
Gateway Antivirus should be able to scan the 50+ Protocols including HTTP, FTP,SMTP, POP3 and IMAP,
Should support the following and Standard protocols TCP/IP, UDP, ICMP, HTTP, HTTPS, IPSec, ISAKMP/IKE, SNMP, DHCP, PPPoE, L2TP, PPTP, RADIUS
Should have an integrated Intrusion Prevention System
Should be able to Scan encrypted traffic and payload for any virus threats
Should be able to provide Content Filtering services without the use of other software with more than 8 million site categorized
Should support routing functionality like RIP and OSFP
Should be able to add policy based routes on the appliance
Should have no file size limitation for GAV/IPS scanning
Should support Site-to-Site Auto Provisioning VPN
Should support IKEv2 Secondary Gateway, IKEv2 Dynamic Client Support
Should have Application Firewall for application Bandwidth Control, Access Control, Regulation of web traffic, email, email attachments and file transfers, scanning of files and documents for keywords and specified content, creation of custom IDS/IPS signatures
Should support Single Sign-On for user authentication
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Should Inbound Load Balancing for redundancy or load balancing for multiple server applications or devices
Should support HTTPS Content Filtering
Should support SSL Control for policies to control the establishment of SSL connections
Should support Services Dashboard for global and local statistics of blocked network threats
Should support Packet Capture to capture and examine the contents of individual data packets that traverse the firewall appliance for troubleshooting, diagnostics and general network activity, decreasing the time it take to investigate potential issues
Should support Hardware Failover with State sync
Should support Network Address Translation (NAT) over Virtual Private Network (VPN)
Should support Clean Virtual Private Network (VPN) technology
Should support 25000+ signature in the Gateway Antivirus (GAV)
Should support Network Antivirus (NAV) from the hardware appliance
Should support Address Resolution Protocol (ARP) binding functionality
Should support Zone Security
Should support object Based Management
Should support SPAM blocking
Should support VOIP protocol both SIP and H.323
Should support policy based Network Address Translation (NAT)
Should support WAN to WAN failover
Should support Internet Service Provider (ISP) failover
Should support Load Balancing in Round Robin and in accordance with Bandwidth & percentage
Should support Hardware Failover / High Availability
Should have Console based and Browser based management facility.
The data transfer between the Management station and Firewall appliance should be encrypted.
The appliance would be IPv6 Ready
Should support firewall modes like Nat mode, Bridge mode and transparent mode
Should be able to log any traffic and activity on the unit
Should be able to divert Logs on to log server and third party software integration should be possible.
Should be able to generate reports with statistic such as User login, IP address, Intrusion, URL, Virus attacks etc.
25. RJ-45 RJ-45 : 10BASE-T, 100BASE-TX, AND 1000BASE-T
26. 24 Port 10/100/1000 and 2 Fibre Uplinks Managed Switch
OEM Make - Top 5 in IDC /Gartner reports (quarter ending December ’10 or March ‘11) in terms of market share of units sold
24 10/100/1000 Base-TX Ethernet ports and extra 2 nos 1000Base-SX/LX (shared or combo) All ports can auto-negotiate between 10Mbps /100Mbps/ 1000Mbps, half-duplex or full duplex
and flow control for half-duplex ports. Support 8K MAC address. 32 Gbps or more switching fabric capacity
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Packet Forwarding Rate should be 35.0 Mpps The switch must support Port Mirroring, Port Trunking and 802.3ad LACP Link Aggregation port
trunks to allow creation of Ethernet channeling with other devices Support IEEE 802.3x flow control for full-duplex mode ports. Support 802.1D Spanning Tree Protocol (STP), 802.1S, 802.1w, Rate Limiting, 802.1Q VLAN
encapsulation, Up to 255 VLANs per switch and up to 4000 VLAN Ids Support IGMP v1, v2 and v3 snooping 802.1p Priority Queues, port mirroring, DiffServ Support based on 802.1p priority bits with at least 8 queues DHCP support & DHCP snooping /relay/optional 82/server support
Shaped Round Robin (SRR) or WRR scheduling support
Support for Strict priority queuing Support for IPv6 ready features with dual stack
Access control
Support port security Support 802.1x (Port based network access control). Support for MAC filtering. Should support TACACS+ and RADIUS authentication
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN The switch must support dynamic VLAN Registration or equivalent
Protocol and Traffic
Network Time Protocol or equivalent Simple Network Time Protocol support Switch should support traffic segmentation Traffic classification should be based on user-definable application types: TOS, DSCP, Port based,
TCP/UDP port number Management
Switch needs to have RS-232 console port for management via a console terminal or PC Must have support SNMP v1, v2 and v3. Should support 4 Groups of RMON Should have accessibility using Telnet, SSH, Console access, easier software upgrade through
network using TFTP etc. Configuration management through CLI, GUI based software utility and using web interface
Annexure: Indicative Network Architecture Details
The Networking solution of CCTNS project shall be based on a Hybrid Model which will consist of State
Wide Area Network (SWAN) operated by State under SWAN scheme and Data network operated by
Bharat Sanchar Nigam Limited (BSNL) which consists of Point to point leased lines, VPNoBB, WiMax,
VSAT and MPLS technologies. BSNL shall be providing the Networking & Connectivity services along with
Operations & Maintenance for all the locations implemented by BSNL in the State of West Bengal. BSNL
shall also provide connectivity on MPLS VPN network for aggregated bandwidth at the SDC (State Data
Center) for the locations connected on VPNoBB, WiMax and VSAT network and also provide connectivity
for SDCs (State Data Centre) at Police Headquarters (PHQs) to the National Data Centre (NDC) of NCRB.
Further BSNL shall provide MPLS VPN network for connecting SDC and Disaster Recovery Centre (DRC)
for the State of West Bengal. The DRC location need to be finalized by the States and the SDCs of other
States/UTs may be mutually considered as DRCs of each other.
Proposed Network Architecture by Department of IT
Connectivity Modes for Implementation of CCTNS in West Bengal
CCTNS system evolves about transporting the data collected at Police Stations and various
field offices spread across the state to the Central server system to be located at the West
Bengal Government State Data Centre in Kolkata. After processing and archiving, the criminal
data Base will be accessed by the various Police establishment in the state as well as by the
NCRB.
The Data connectivity is hence, one of the primary components for the project. Following are the
different connectivity modes which may be deployed for implementation of CCTNS system:
MODE I
WBSWAN (West Bengal State Wide Area Network), the State Government’s networking
backbone which currently connects all District, Sub division and Block Head Quarters in the
state is proposed to be the primary connectivity vehicle. Individual Police Stations and the
various offices of the Police establishments are going to be connected to the nearest POP of
WBSWAN so that Data can be transported to the WBSDC via the WBSWAN State HQ POP
located in Kolkata over the secure terrestrial Leased Circuits of WBSWAN.
The local connectivity between the Police Establishment and respective WBSWAN is proposed
to be over WAN, implemented over BSNL Leased circuits. Depending on the geographic terrain,
distance and availability, the alternate mode of connectivity like wireless connectivity may also
be used. Establishments located proximal to the WBSWAN POPs, LAN connectivity may be
used.
MODE II
In certain locations where WBSWAN connectivity is not feasible, the connectivity is planned
over VPN over broadband. In this mode individual remote Police establishment would be
connected over Internet broadband feed. The data would be sent over the Internet cloud. The
WBSDC will be provided with a fixed IP Internet connectivity. For adequate Data Security, the
data movement between the remote location and the WBSDC located server/ Storage systems
is planned over a secure VPN connection. Adequate security scheme like encryption, antivirus
etc as well as other steps against various internet related threats should be planned with
deployment of devices like UTM or equivalent.
MODE III
The connectivity scheme must have to fall back on BSNL MPLS backbone or VSAT
connectivity, in the event either of the options described above is not feasible. The MPLS
backbone of BSNL may be employed for connectivity to NCRB in New Delhi. If MPLS
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connectivity is desired, a local lead drop will have to be provided to the WBSDC with
appropriate terminal equipment.
MODE IV
In some remote Police Station connectivity via VSAT may have to be resorted to. As the number
of VSAT station is expected to be limited it is suggested that the common facility like the Earth
station etc offered by VSAT service provider like BSNL etc may be utilized. In such a scenario a
suitable backhaul connection from the service provider Earth station need to be arranged up to
the WBSDC. If VSAT facility is used, suitable security features at either end need to be
established.
If all the above options for connectivity are to be employed to realize the Composite Hybrid
Network, the SI will have to provide a suitable terminal networking arrangement at the WBSDC
end. This should employ the necessary Security infrastructure also. For the nodes connected
using the WBSWAN backbone, the connectivity up to the WBSDC may be realized using the
inherent infrastructure already built at the WBSWAN SHQ POP and WBSDC. Only individual
connectivity needs to be implemented.
Summarizing, the above four solutions:
Mode I – WBSWAN connectivity is the most recommended solution wherever the distance from
WBSWAN POP is within feasible range. As it is the captive network for the Government of West
Bengal implemented over dedicated terrestrial leased circuits, end to end data security is
assured. Connection to WBSDC already exists at the SHQ (State Head Quarter) of WBSWAN.
With a marginal cost voice and video facilities may also be extended over this network.
Mode II – VPN over broadband: this is a cost effective solution using internet as the connectivity
vehicle. However, additional security has to be built in to the solution at both the remote as well
as at the central .to ensure data privacy and security.
Mode III – It is BSNL’s network, to be used for redundancy .NCRB at Delhi may be connected
over this backbone.
Mode IV- Connectivity option using VSAT may be required where the terrestrial leased circuits
as well as broadband are not feasible. Here also the security features are to be taken into
consideration.
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Connectivity criteria for terminating into WBSDC
The proposed connectivity will be treated as the dedicated service for CCTNS in which only the
Power, cooling and BMS facility will be extended from WBSDC. Hence all required terminal
equipment for creating independent NOC like firewall, router, switches etc are to be provided to
WBSDC.
Guideline for lateral connected nodes to ride on WBSWAN
Physical Layer
All connectivity will normally be terminated on the serial port of the WBSWAN router
However for connectivity using medium other than terrestrial leased circuit ( e.g. Wimax / Wifi/ VSAT ) as a special case may be terminated on the managed switch
As different class of routers are provided at individual class of POPs, the serial port interface requirements are different. Bidders are to study the following table and provide for the required equipment Suitable and matching Networking equipment to be designed for the Police station and corresponding local BSNL exchange end:
Class of
POP
Type of
Router
Interface for lateral
connections
Interface Equipment required at
WBSWAN POP end ( to be
provided by end user)
A State HQ Cisco 7609 STM1 interface
directly to Router
The 2Mbps incomers are
multiplexed at the local BSNL
exchange and fed into the STM1’s
composite channel. Hence no
interface equipment is additionally
required at the SHQ end. SI to
coordinate with BSNL and
WBSWAN team for suitable channel
allocation
B District HQ Cisco 7206 STM1/ CP8/ CP16
interface is provided
through suitable CPE
by BSNL. Channels
are De Multiplexed
and fed with
individual G.703
interface to the serial
cards of the DHQ
router
The 2Mbps incomers are
multiplexed at the local BSNL
exchange and subsequently demux-
ed at DHQ end. Hence no interface
equipment is additionally required
at the DHQ end. SI to coordinate
with BSNL and WBSWAN team for
suitable channel allocation
C Sub Cisco 3845 Interface provided on
the router is V.35
In 30 out of 44 SDHQ BSNL has
provided G.703 interface If the links
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All interface equipment along with necessary cables required at the POP will have to be provided and maintained by the end customer or his nominated SI. WBSWAN operator/ implementing agency will be responsible only for the interface port configuration and its continued functioning.
Power supply for the interface equipment like modem, radio etc may be provided from the conditioned power supply of the WBSWAN POP. However a prior approval will have to be obtained to ensure that the interface equipment to be used are adequately protected so that the WBSWAN equipment are not damaged due these – e.g for wireless outdoor equipment, supply must be adequately protected with proper earthing and surge suppressors/ protectors
Modem / Interface Converters supplied should meet the following spec
1. All interfaces of the modems used should have valid TEC GR approval
2. The modem should have built in surge protection compliant to ITU-T, K-20/K-21 Standards
3. The Modem/ converter manufacturer should have valid ISO 9000 : 2008
4. Complies with EMI/EMC specification CISPR 22 ( 1993) for Class B equipment (for Modems only)
The SI will be required to liaison with BSNL for line provisioning and testing whenever needed (During initial commissioning as well as day to day running) .Similarly SI will have to arrange for manpower for testing during installation and breakdown maintenance.
In the event the Police station and other offices, to be integrated through WBSWAN, are with in distance feasible for LAN connectivity (through Cat6/ OFC/ Wireless Links) the
Division HQ serial port are to be terminated on such SDHQ
the bidder need to provide G.703
to V.35 Interface Converters at
SDHQ end
In balance 14 SDHQ the connection
is through conventional Leased
Circuit .The bidder has to provide 1
pair of V.35/G.703 Leased line
modem
(Detailed list will be provided during
integration)
D Block HQ Cisco 2811 Interface provided on
the router is V.35
serial port
In BHQ the connection is through
conventional Leased Circuit .The
bidder has to provide 1 pair of
V.35/G.703 Leased line modem to
be placed in the WBSWAN POP
and corresponding BSNL
exchange
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interface will be terminated on the Managed Switch and suitable VPN will be created by the WBSWAN operator.
The SI for the end user will have to arrange for all necessary permission to erect pole / mast /tower etc for wireless connectivity. Also necessary permission will have to be arranged by the end user for laying the cables within and outside the office premises
Networking and other issues
To adhere to the interface requirement of WBSWAN the SI need to design the end equipment to follow the WBSWAN IP scheme. For each station a pool of 8 IPs would be provided from the WBSWAN IP pool. Out of the 8 usable IPs provided the SI should use 2 IPs (a /30 IP block) for point to point connectivity to be established (DHQ/SDHQ/BHQs) . Balance 6 IPs ( /29 IP block) should be used for. End user LAN
In the event more than 6 IPs are needed for the end customer LAN the end customer will have to device his own mechanism like Proxy server etc and use one of the WBSWAN IPs as gateway
SI would be advised to get in touch with DIT, GoWB prior to quoting for ensuring compatibility of the proposed equipment with the existing WBSWAN system. WBSWAN backbone runs on EIGRP protocol.
All nodes connected to WBSWAN should have adequate antivirus protection
As a policy guidelines, internet feed is not to be provided to the end user equipment connected to WBSWAN
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Annexure: CIPA Data Volume
The following tables present the module wise Data Volume in CIPA. This data may used for migration to
CCTNS. However, Data Quality has to be ensured before any such migration exercise.
CIPA Phase – I:
No of cases entered in Hooghly
Registration Investigation Prosecution Information General Diary FIR UD Missing MLC NCR
4049 1518 1386 9 114 74 0 0 2245
No of cases entered in Howrah
Registration Investigation Prosecution Information General
Diary FIR UD Missing MLC NCR
3065 1408 1591 68 3148 578 146 0 4751
NO OF CASES ENTERED in North 24 Parganas
REGISTER Investigation Prosecution Information General
Diary FIR UD MISSING MLC NCR
8183 2183 3537 9 798 122 0 32 49526
No of cases entered in South 24 Parganas
Registration Investigation Prosecution Information General
Diary FIR UD Missing MLC NCR
4776 2050 1783 0 163 100 1 0 2641
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CIPA Phase – II:
No of cases entered in Kolkata Police
Registration Investigation Prosecution Information General
Diary FIR UD Missing MLC NCR
6038 198 483 49 0 0 0 0 5423
No of cases entered in Burdwan
Registration Investigation Prosecution Information General
Diary FIR UD Missing MLC NCR
855 440 193 0 0 0 0 0 0
No of cases entered in D – Dinajpur
Registration Investigation Prosecution Information General
Diary FIR UD Missing MLC NCR
280 73 60 0 0 0 0 0 269
No of cases entered in Birbhum
Registration Investigation Prosecution Information General
Diary FIR UD Missing MLC NCR
56 26 11 0 0 0 0 0 160
No of cases entered in Murshidabad
Registration Investigation Prosecution Information General
Diary FIR UD Missing MLC NCR
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874 191 108 0 0 0 0 0 108
No of cases entered in Howrah
Registration Investigation Prosecution Information General
Diary FIR UD Missing MLC NCR
396 136 183 0 0 0 0 0 93
No of cases entered in Sealdah GRP
Registration Investigation Prosecution Information General
Diary FIR UD Missing MLC NCR
123 247 4 0 0 0 0 0 0
No of cases entered in Nadia
Registration Investigation Prosecution Information General
Diary FIR UD Missing MLC NCR
629 148 230 0 0 0 0 0 0
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Annexure: List of Locations where CCIS is Installed
List of Districts where CCIS is installed:
Sl. No. District Place of Installation
1. North 24 Parganas HQ – Barasat
2. South 24 Parganas HQ – Alipur
3. Howrah HQ – Howrah
4. Hooghly HQ – Chinsurah
5. Midnapore HQ – Midnapore
6. Purulia HQ – Purulia
7. Bankura HQ – Bankura
8. Nadia HQ - Krishnagar
9. Murshidabad HQ – Berhampur
10. Malda HQ – Malda
11. Burdwan HQ – Burdwan
12. Birbhum HQ – Suri
13. Uttar Dinajpore HQ – Raiganj
14. Dakshin Dinajpore HQ – Balurghat
15. Jalpaiguri HQ – Jalpaiguri
16. Darjeeling HQ – Darjeeling
17. Cooch - Behar HQ – Cooch – Behar
18. Howrah – GRP HQ – Howrah
19. Sealdah – GRP HQ – 20, Dum Dum Rd. Calcutta – 30
20. Siliguri – GRP HQ – Siliguri
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Annexure: Post Implementation Support Services As part of the post implementation services, the SI shall provide support for the software, hardware, and other infrastructure provided as part of this RFP. SI shall provide five (5) years of comprehensive AMC that includes 1. Warranty support 2. Supply of consumables as following:
a. Printer toner/ cartridge and paper for Printer and Multi Function Laser Unit (Print/ Scan/ Copy): On average each unit (e.g. Police Station, Higher Offices, Other offices) will require to print around 100 pages per day.
Above numbers are indicative and actual consumption may vary from the above. Bidder is advised to quote the unit price for each of the above items along with total cost for these items. The actual payment to SI for the consumables would be based on the actual consumption and the unit price quoted.
Note: Fuel for generators not to be provided by SI. The pricing for fuel should not be included in the costing.
3. Annual Technical Support (ATS) 4. Handholding Services
a. Operations and maintenance services for the server and related infrastructure supplied (inclusive of preventive maintenance) and commissioned by the SI for the application at the Data Center and Disaster Recovery Center.
b. Central Helpdesk from the STATE designated premises. c. Support for the end users at each of the locations including deployment of one competent
person at each police station for a period of six months to handhold the staff after the Core application and the necessary infrastructure are successfully commissioned in the police stations.
d. Software maintenance and support services. e. Application functional support services
Note: The services shall be rendered onsite from the State designated premises. To provide the support for the police stations, circle offices, sub-divisional offices, district headquarters, ranges, zones, Police headquarters and other locations across the State where the software, hardware, and other infrastructure will be rolled out, SI is expected to provide experienced and skilled personnel at each location. The SI will also ensure that there is a Service Center available or setup at each district or a group of districts of the State, as per mutual understanding between State and the SI. The SI shall develop a work plan for the knowledge sharing as per scope defined in this RFP for use in future phases of the project. As part of the warranty services SI shall provide: 1. SI shall provide a comprehensive warranty and on-site free service warranty for 5 years from the
date of Go Live.
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2. SI shall obtain the five year product warranty and five year onsite free service warranty on all licensed software, computer hardware and peripherals, networking equipments and other equipment.
3. SI shall provide the comprehensive manufacturer's warranty in respect of proper design, quality and workmanship of all hardware, equipment, accessories etc. covered by the RFP. SI must warrant all hardware, equipment, accessories, spare parts, software etc. procured and implemented as per this RFP against any manufacturing defects during the warranty period.
4. SI shall provide the performance warranty in respect of performance of the installed hardware and software to meet the performance requirements and service levels in the RFP.
5. SI is responsible for sizing and procuring the necessary hardware and software licenses as per the performance requirements provided in the RFP. During the warranty period SI shall replace or augment or procure higher-level new equipment or additional licenses at no additional cost to the State in case the procured hardware or software is not adequate to meet the service levels.
6. Mean Time Between Failures (MTBF) If during contract period, any equipment has a hardware failure on four or more occasions in a period of less than three months or six times in a period of less than twelve months, it shall be replaced by equivalent or higher-level new equipment by the SI at no cost to STATE. However, if the new equipment supplied is priced lower than the price at which the original item was supplied, the differential cost should be refunded to STATE. For any delay in making available the replacement and repaired equipments for inspection, delivery of equipments or for commissioning of the systems or for acceptance tests / checks on per site basis, STATE reserves the right to charge a penalty.
7. During the warranty period SI shall maintain the systems and repair / replace at the installed site, at no charge to STATE, all defective components that are brought to the SI's notice.
8. The SI shall as far as possible repair the equipment at site. 9. In case any hard disk drive of any server, SAN, or client machine is replaced during warranty / AMC
the unserviceable HDD will be property of STATE and will not be returned to SI. 10. Warranty should not become void, if STATE buys, any other supplemental hardware from a third
party and installs it within these machines under intimation to the SI. However, the warranty will not apply to such supplemental hardware items installed.
11. The SI shall carry out Preventive Maintenance (PM), including cleaning of interior and exterior, of all hardware and testing for virus, if any, and should maintain proper records at each site for such PM. Failure to carry out such PM will be a breach of warranty and the warranty period will be extended by the period of delay in PM.
12. SI shall monitor warranties to check adherence to preventive and repair maintenance terms and conditions.
13. The SI shall ensure that the warranty complies with the agreed Technical Standards, Security Requirements, Operating Procedures, and Recovery Procedures.
14. SI shall have to stock and provide adequate onsite and offsite spare parts and spare component to ensure that the uptime commitment as per SLA is met.
15. Any component that is reported to be down on a given date should be either fully repaired or replaced by temporary substitute (of equivalent configuration) within the time frame indicated in the Service Level Agreement (SLA).
16. The SI shall develop and maintain an inventory database to include the registered hardware warranties.
As part of the ATS services SI shall provide: 1. SI shall maintain data regarding entitlement for software upgrades, enhancements, refreshes,
replacements and maintenance.
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2. If the Operating System or additional copies of Operating System are required to be installed / reinstalled / de-installed, the same should be done as part of ATS.
3. SI should carry out any requisite adjustments / changes in the configuration for implementing different versions of Application Software.
4. Updates/Upgrades/New releases/New versions. The SI shall provide from time to time the Updates/Upgrades/New releases/New versions of the software and operating systems as required. The SI should provide free upgrades, updates & patches of the software and tools to STATE as and when released by OEM. This clause is applicable for all server side as well as client side applications.
5. SI shall provide patches to the licensed software including the software, operating system, databases and other applications.
6. Software License Management. The SI shall provide for software license management and control. SI shall maintain data regarding entitlement for software upgrades, enhancements, refreshes, replacements, and maintenance.
7. SI shall provide complete manufacturer’s technical support for all the licensed software problems and/or questions, technical guidance, defect and non-defect related issues. SI shall provide a single-point-of-contact for software support and provide licensed software support including but not limited to problem tracking, problem source identification, problem impact (severity) determination, bypass and recovery support, problem resolution, and management reporting.
8. The manufacturer’s technical support shall at a minimum include online technical support and telephone support during the STATE’s business hours (Business hours in STATE will be from 0830 hours to 2030 hours on all days (Mon-Sun)) with access for STATE and SI to the manufacturer’s technical support staff to provide a maximum of 4 hour response turnaround time. There should not be any limits on the number of incidents reported to the manufacturer. STATE shall have access to the online support and tools provided by the manufacturer. STATE shall also have 24x7 access to a variety of technical resources including the manufacturer’s knowledge base with complete collections of technical articles.
As part of the Handholding services to provide Operations and maintenance support for the server and related infrastructure supplied and commissioned by the SI for the application at the Data Center and Disaster Recovery Center SI shall provide: 1. The scope of the services for overall IT infrastructure management as per ITIL framework shall
include 365x24x7 on site Monitoring, Maintenance and Management of the server and related infrastructure supplied and commissioned by the SI for the application at the Data Center and Disaster Recovery Center. The business hours in STATE will be from 0830 hours to 2030 hours on all days (Mon-Sun). SI will plan these services accordingly. The SI shall provide the MIS reports for all the devices installed in the Data Center and Disaster Recovery Center in format and media as mutually agreed with the STATE on a monthly basis. Whenever required by STATE, SI should be able to provide additional reports in a pre-specified format. The indicative services as part of this support are as below:
(a) System Administration, Maintenance & Management Services
(b) Application Monitoring Services
(c) Network Management Services
(d) Backend Services (Mail, messaging, etc)
(e) Storage Administration and Management Services
(f) IT Security Administration Services and Services for ISO 27001 and ISO 20000 compliance
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(g) Backup and Restore Services
As part of the Handholding services to provide Centralized Helpdesk and Support for end users at each location SI shall provide: 1. The service will be provided in the local language (i.e. Bengali) of the STATE. 2. The help desk service that will serve as a single point of contact for all ICT related incidents and
service requests. The service will provide a Single Point of Contact (SPOC) and also resolution of incidents. STATE requires the SI to provide Help Desk services to track and route requests for service and to assist end users in answering questions and resolving problems related to the software application, network, Data Center, Disaster Recovery Center, Client side infrastructure, and operating systems at all locations. It becomes the central collection point for contact and control of the problem, change, and service management processes. This includes both incident management and service request management.
3. SI shall provide a second level of support for application and technical support at police stations, circle offices, sub-divisional offices, district headquarters, range offices, zonal offices, state police headquarters and other locations across the STATE where the software, hardware, and other infrastructure will be rolled out.
4. For all the services of STATE within the scope of this RFP, SI shall provide the following integrated customer support and help.
5. Establish 16X6 (6:00 AM to 10:00 PM from Monday to Saturday) Help Desk facility for reporting issues/ problems with the software, hardware and other infrastructure.
6. SI shall maintain and support to all client side infrastructure including hardware, networking components, and other peripherals.
7. SI shall provide maintenance of Hardware, including preventive, scheduled and predictive Hardware support, as well as repair and / or replacement activity after a problem has occurred.
8. SI shall track and report observed Mean Time Between Failures (MTBF) for Hardware. 9. SI shall provide functional support on the application components to the end users. 10. SI shall also provide system administration, maintenance and management services, LAN
management services, and IT security administration services. As part of the Handholding services to provide software maintenance and support services SI shall provide: 1. The Software Maintenance and Support Services shall be provided for all software procured and
implemented by the SI. The SI shall render both on-site and offsite maintenance and support services to STATE to all the designated locations. The Maintenance and Support Services will cover, all product upgrades, modifications, and enhancements.
2. Updates/Upgrades/New releases/New versions. The SI will implement from time to time the Updates/Upgrades/New releases/New versions of the software and operating systems as required after necessary approvals from STATE about the same.
3. Tuning of application, databases, third party software’s and any other components provided as part of the solution to optimize the performance.
4. The SI shall apply regular patches to the licensed software including the operating system and databases as released by the OEMs.
5. Software Distribution. SI shall formulate a distribution plan prior to rollout and distribute/install the configured and tested software as per the plan.
6. Software License Management. The SI shall provide for software license management and control. SI shall maintain data regarding entitlement for software upgrades, enhancements, refreshes,
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replacements, and maintenance. SI should perform periodic audits to measure license compliance against the number of valid End User software licenses consistent with the terms and conditions of site license agreements, volume purchase agreements, and other mutually agreed upon licensed software terms and conditions and report to STATE on any exceptions to SI terms and conditions, to the extent such exceptions are discovered.
7. The SI shall undertake regular preventive maintenance of the licensed software. As part of the Handholding services to provide application functional support services SI shall provide: 1. The Application Functional Support Services shall be provided for all software procured and
implemented by the SI. The SI shall render both on-site maintenance and support services to STATE from the development center in STATE.
2. Enhancements and defect fixes. SI shall incorporate technological changes, and provide enhancements as per the requests made by STATE. SI shall perform minor changes, bug fixes, error resolutions and minor enhancements that are incidental to proper and complete working of the application.
3. Routine functional changes that include user and access management, creating new report formats, and configuration of reports.
4. SI shall provide user support in case of technical difficulties in use of the software, answering procedural questions, providing recovery and backup information, and any other requirement that may be incidental/ancillary to the complete usage of the application.
5. The SI shall migrate all current functionality to the new / enhanced version at no additional cost to STATE and any future upgrades, modifications or enhancements.
6. The SI shall perform user ID and group management services. 7. The SI shall maintain access controls to protect and limit access to the authorized End Users of the
STATE. 8. The services shall include administrative support for user registration, creating and maintaining user
profiles, granting user access and authorization, providing ongoing user password support, announcing and providing networking services for users and providing administrative support for print, file, directory and e-mail servers.
Exit Management and Transition – Capacity Building at State After the exit of the SI, State shall take up the management of CAS (State). Therefore before the exit of the SDA, State must be strengthened and capacity must be developed for State to manage CAS. The SI must plan the capacity building initiative to enable State manage CAS, and will collaborate with State to implement the plan. The SI shall create a detailed plan for Capacity Building (CB) required at State to manage CAS and a Transition Plan (implemented over a minimum period of three months) to affect the handover to State; and implement the same in collaboration with State before the completion of their engagement.
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Annexure: CCTNS Implementation Plan
It is proposed to roll out CCTNS in three phases. Deployment of hardware, connectivity and other
infrastructure across all police stations, higher offices and other police units would take place in the first
two phases. CAS (Core Application Software) would be rolled out in three phases. The core focus of each
of the three phases is delineated below:
CCTNS Phase I
Geographical Coverage
During the first phase of the application, CCTNS would be rolled out in 1‐2 districts (amounting to
approximately 10% of the total police stations across the state) and all higher offices associated with
these districts. The roll out would include installation and commissioning of hardware, connectivity,
other infrastructure and associated services (such as handholding). The choice of the districts where the
first phase would be rolled out is provided below. The police stations chosen for the first phase should
be a mix and match of both developed and undeveloped districts and geographically separated districts.
Sl. No. Districts in Phase I Number of Police
Stations
Rationale for choosing them
1 Burdwan 32 High ICT maturity of the police stations and
the offices in the district
Urban Centers have better basic amenities and
typically lead technology acceptance. Hence,
only urban PSs have been chosen in Phase – I
2 Purulia 21 Lower maturity in terms of ICT requirements
and also geographically separated from the
other district chosen.
In addition to the above, Higher offices (District, SDPO and Circles) of Purulia and Burdwan have been
covered in Phase I, along with 1 Zone and 2 Ranges. Also 2 PHQs and SCRB have been covered in Phase I.
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Service Coverage
During the first phase, the following services and service levels will be achieved
Service Coverage
S.
No. Services Service Level
1 Petition Management Service
May vary as per the type
of services required.
2 Unclaimed/Abandon Property Register Service
3 Complaint and FIR Management Service
4 Investigation Management Service
5
Crime and Criminal Records and Query Management Service
(Such as stolen vehicle, missing persons/children, unidentified
dead bodies etc.)
6
Periodic Crime, and Law & Order Reports and Review Dashboard
Service
7 User Access and Authorization Management Service
Digitization of Historical Data
In addition to the functionality identified above, Phase‐I would also include the digitization of historical
data (covering the last 10 years). This would involve digitizing 832,163 case records.
Digitization of historical data would help the police department maximize benefits from features such as
Search and Reporting and is would significantly enhance outcomes in the areas of Crime Investigation,
Criminals Tracking, servicing the requests of citizens and other groups, etc. The digitization exercise
would be carried out by the state‐level SI. Please note that apart from the data that is to be digitized
using the registers mentioned above, Data from Talash has to be migrated. The following table presents
the year wise volume of data to be migrated from Talash:
Year 2004 2005 2006 2007 2008 2009 Grand Total
Talash Data 3589 11484 15061 15548 18746 21024 85452
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Application Functionalities
The application modules and functionalities covered during the Phase I of CCTNS implementation are
listed in the table below:
Application Functionalities
Modules Additional Functionalities
Registration
Module
Counterfeit Advisory and Theft Reporting
System should provide an option to register Theft cases under GRP
Petitioner to be able to download/print the certificate /report /permission
or response to request
System should have provision for registering cases against unknown culprits
Investigation
Module
System should provide a provision for initial investigation for information
received through PCR, phone etc. wherein a complainant is first established
and a letter of complaint generated / a suo motto case registered before an
FIR is lodged.
System should allow the provision of multiple Officers (with no upper limit)
to be assigned to a particular Case
System should generate the Memo of Evidence that needs to be submitted
with the charge sheet for approval by the concerned higher authority
For Arms Seized, Memo of Evidence is not necessary; PP opinion through SP
is mandated in these cases. So, system should capture PP’s opinion.
System should allow for the creation of a Special Report after review and
rejection of initial charge sheet
System should allow for comments of the user on the Special Report
System should allow different users to assign different categories of cases to
be SR Case
Prosecution
Module Provision has to be kept for entering arrested person details.
Basic and
Advanced Search
Module
System should allow the creation of different sets of roles for same
hierarchy
System should allow for parameterized search of defect log status
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Application Functionalities
Modules Additional Functionalities
Basic (regular)
reporting and MIS
Indicative reports include the following:
Charge sheet details (PS & Date wise)
FRT
FIR & Non FIR pending/under investigation & final form received (PS wise)
Case Trial (GR/NGR) and summary report on the same
Case Disposal (Head wise)
Warrant details
Property Register
In WBP, the case alerts may be send to an OC, IC or CI while in KP, these may
be sent to the OC or AC
The System must able to provide reports for actions on cases organized:
By Status (Unresolved/In - progress/Resolved)
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Capacity Building Initiatives
The no. of personnel in each group that would be trained on the four training themes during Phase I is
provided in the table below:
Estimated for number of Personnel for Direct Training
Training Program
Group
A
Group
B
Group
C
Total
Awareness and sensitization of benefits of IT 215 967 638 1,820
Basic Computer Awareness & Role based training for application
users 215 15,478 25,518 41,211
Trainers Training 0 19 159 179
System Administration & Support Training 0 0 1914 1,914
Total 430 16,464 28,230 45,124
Outcomes
Phase Activities Outcomes Challenges
CCTNS
Phase – I
Site Preparation in
Selected Districts.
Civil construction, if needed
to support the ICT
infrastructure completed.
No major challenges are envisaged.
Installation of
Hardware.
Hardware and Network
infrastructure installed
Delay in the infrastructure
(hardware, software, networking
devices etc) procurement.
Instability of the network causing
application downtime
Train the officials Officers well versed with
Basic IT skills and knowledge
of CCTNS Application
Absence of upward communication
channel may lead to lack of feedback
on training. This may adversely
impact training quality.
Commissioning of
the Application.
CCTNS application rolled out
successfully.
Unavailability of the experienced
team members with the proper
technology knowledge used in the
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Phase Activities Outcomes Challenges
project.
Testing: Sufficient coverage of
business scenarios in the Unit and
Integration tests; and issues raised
there upon.
Data Migration Data in CIPA systems and
other from hard copy
registers migrated to CCTNS
Failure to treat data migration as a
project unto itself
Underestimating the time and cost
of data migration
Lack of end-state data quality
Failure to support the organizational
support:
Lack of appreciation for the
complexities of data mapping
Hand holding Initial support provided to
effectively handle CCTNS
based activities
Unavailability of the experienced
team members with the project
domain knowledge.
Unavailability of the experienced
team members with the proper
technology knowledge used in the
project.
Insufficient amount of time allotted
for this activity.
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CCTNS Phase II
Geographical Coverage
During Phase‐II of CCTNS, the remaining police stations and the other agencies as mentioned in the
Annexure: Unit Details will be covered for the installation and commissioning of hardware, connectivity
and other infrastructure and associated services. The districts where the second phase would be rolled
out are provided below.
Geographical Coverage
S. No. Districts in Phase I Number of Police Stations
1 North 24 Pgs 40
2 South 24 Pgs 44
3 Howrah 19
4 Mushidabad 26
5 Nadia 21
6 Hooghly 23
7 Birbhum 18
8 Purba Medinipur 22
9 Pachim Medinipur 21
10 Bankura 23
11 Jhargram Police District 8
12 Darjeeling 18
13 Uttar Dinajpur 9
14 Cooch Bihar 10
15 Jalpaiguri 17
16 Malda 11
17 Dakshin Dinjapur 8
18 Sealdah GRP 13
19 Howrah GRP 13
20 Kharagpur GRP 8
21 Siliguri GRP 9
22 KP – North 8
23 KP – Central 9
24 KP – Eastern 7
25 KP - SOUTH & SOUTH SUBARBAN 11
26 KP - Port Division 7
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Geographical Coverage
S. No. Districts in Phase I Number of Police Stations
27 KP - South East 6
Service Coverage
During the second phase, the following services and service levels will be achieved
Service Coverage
S. No. Services Service Level
1 Citizen’s Portal Services
May vary as per the type
of services required
2 State-SCRB-NCRB Data Transfer and Management Service
3 State CAS Administration and Configuration Management Service
4 User Help and Assistance Service
5 User Feedback Tracking and Resolution Service
6 Activity Log Tracking and Audit Service
7
Notification of Alerts, Important Events, Reminders and Activity
Calendar or Tasks Service
Application Functionalities
The application modules and functionalities covered during the Phase II of CCTNS implementation are
listed in the table below:
Application Functionalities
Modules Additional Functionalities
Collaboration
Solutions (police
messaging, email)
The Patrolling Officer assigned to a patrol party will need to interact directly
with the system over wireless/communication device
System should provide alerts to superior officers whenever a transferred
officer joins under them
System should generate an alert whenever a new user is stipulated the work
by the older user
Citizen Interface Petitioner to be able to download/print the certificate/report/permission or
response to request
Services such as request for conducting ceremonies and functions (pujas,
marriages etc.)
Services for NoC generation by employers
Services for applying for gun licensing
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Advanced analysis
and Reporting
System needs to have the provision of reports to be taken multiple times
during each day
System should allow for the creaion of a Special Report after review and
rejection of initial chargesheet
System should allow for comments of the user on the Special Report
Automated
Fingerprint
Recognition
System
No state specific changes are envisaged
Capacity Building Initiatives
Estimated for number of Personnel for Direct Training
Training Program
Group
A
Group
B
Group
C
Tota
l
Awareness and sensitization of benefits of IT 0 0 60 60
Basic Computer Awareness & Role based training for application
users 0 0 2380
238
0
Trainers Training 0 0 15 15
System Administration & Support Training 0 0 179 179
Total 0 0 2633 263
3
Outcomes
Phase Activities Outcomes Challenges
CCTNS
Phase – II
Site Preparation in
Selected Districts.
Civil construction, if
needed to support
the ICT infrastructure
completed.
No major challenges are envisaged.
Establish Solar Power
Connectivity in
identified districts.
Persistent Power
failure ceases to be a
challenge to the
CCTNS
implementation.
Delay in installation may lead to rollout
of CCTNS in these Police Stations with
power issues.
Installation of
Hardware.
Hardware and
Network
infrastructure
installed
Delay in the infrastructure (hardware,
software, networking devices etc)
procurement.
Instability of the network causing
application downtime
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Phase Activities Outcomes Challenges
Training Officials Officers well versed
with Basic IT skills
and knowledge of
CCTNS Application
Absence of upward communication
channel may lead to lack of feedback
on training. This may adversely impact
training quality.
Commissioning of the
Application.
CCTNS application
rolled out
successfully.
Unavailability of the experienced team
members with the proper technology
knowledge used in the project.
Testing: Sufficient coverage of business
scenarios in the Unit and Integration
tests; and issues raised there upon.
Data Migration Data in CIPA systems
and other from hard
copy registers
migrated to CCTNS
Failure to treat data migration as a
project unto itself
Underestimating the time and cost of
data migration
Lack of end-state data quality
Failure to support the organizational
support:
Lack of appreciation for the
complexities of data mapping
Hand holding Initial support
provided to
effectively handle
CCTNS based
activities
Unavailability of the experienced team
members with the project domain
knowledge.
Unavailability of the experienced team
members with the proper technology
knowledge used in the project.
Insufficient amount of time allotted for
this activity.
CCTNS Phase III
Geographical Coverage
All police units in West Bengal would have been covered for the installation and commissioning of
hardware, connectivity and other infrastructure by the end of Phase‐II. CCTNS Phase‐III is planned
around the release of subsequent versions of CAS and the large enhancements initiated at the state
level.
Service Coverage
Service Coverage
S. No. Services Service Level
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1 PCR Call Interface and Management Service May vary as per the type
of services required
2 Court and Jail Interface and Prosecution Management Service
3 Police Email and Messaging Service
Application Functionalities
The application modules and functionalities covered during the Phase II of CCTNS implementation are
listed in the table below:
Application Functionalities
Modules Additional Functionalities
External Interfaces (such as Courts, Prisons,
Hospitals, Cell phone service providers,
Vehicle information, etc.)
System should help identify and trace hoax callers
System should allow a caller to register a case from any
place (even from outside the jurisdiction) if the
incidence being reported took place within the
jurisdiction of the PCR
System should enable a caller response time within 5
minutes
There should be enough flexibility to attend to intra
state scenarios (even beyond the PCR’s jurisdiction)
subject to the criticality of the event and availability of
resources nearby for quick deployment.
The Nodal Officer assigned to a patrol party will need to
interact directly with the PCR system over
wireless/communication device
Crime Prevention (Beat Management, etc.)
and
other modules decided to be provided to all
states
No state specific changes are envisaged
Capacity Building Initiatives
Estimated for number of Personnel for Direct Training
Training Program Group
A
Group
B
Group
C Total
Awareness and sensitization of benefits of IT 0 0 68 68
Basic Computer Awareness & Role based training for application
users 0 0 2720 2720
Trainers Training 0 0 17 17
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System Administration & Support Training 0 0 204 204
Total 0 0 3,009 3,00
9
Outcomes
Phase Activities Outcomes Challenges
Phase III Training Officials Officers well versed
with Basic IT skills and
knowledge of CCTNS
Application
Absence of upward communication
channel may lead to lack of feedback
on training. This may adversely impact
training quality.
External Interfacing Application Integration
with external
applications
Dissimilarity in data structures or
technical specifications between CCTNS
and the external solution can lead to
further complexities in integrating the
external interfaces.
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Annexure: CCTNS Rollout Plan Following is the overall timeline for major activities:
Major Activity Year
1
Year
2
Year
3
Year
4
Year
5
Year
6
Project planning and management
System study, design, application development and
integration of the CCTNS Application Software based on
Core Application Software (CAS) provided by NCRB
Configuration Customization and Extension (New Modules)
of CAS (State) and Integration with CAS (Center) and
External Agencies
Site preparation at the Client site locations
IT Infrastructure at the Client site locations
Network connectivity (LAN etc.) internal to Police Stations
/ Higher Offices and Other Units
IT infrastructure at the Data Center and Disaster Recovery
Center
Data migration and Digitization of Historical Data
Migration of CIPA data for Police Stations / Higher Offices
to CCTNS
Capacity building
Handholding Support
Support to 3rd party acceptance testing, audit and
certification: SI will be responsible for the support to 3rd
party acceptance testing, audit and certifications
Post Go Live Support
Bidders need to submit a detailed Project Plan based on their approach.
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Annexure: Service Levels for CCTNS Solution 1. This document describes the service levels to be established for the Services offered by the SI to the
State. The SI shall monitor and maintain the stated service levels to provide quality service to the State.
2. Definitions.
a. “Scheduled Maintenance Time” shall mean the time that the System is not in service due to a scheduled activity as defined in this SLA. The scheduled maintenance time would not be during 16X6 timeframe. Further, scheduled maintenance time is planned downtime with the prior permission of the State.
b. “Scheduled operation time” means the scheduled operating hours of the System for the month. All scheduled maintenance time on the system would be deducted from the total operation time for the month to give the scheduled operation time. The total operation time for the systems and applications within the Primary DC, DRC and critical client site infrastructure will be 24X7X365. The total operation time for the client site systems shall be 18 hours.
c. “System or Application downtime” means accumulated time during which the System is totally
inoperable within the Scheduled Operation Time but outside the scheduled maintenance time and measured from the time the State and/or its employees log a call with the SI team of the failure or the failure is known to the SI from the availability measurement tools to the time when the System is returned to proper operation.
d. “Availability” means the time for which the services and facilities are available for conducting
operations on the State system including application and associated infrastructure. Availability is defined as: {(Scheduled Operation Time – System Downtime) / (Scheduled Operation Time)} * 100%
e. “Helpdesk Support” shall mean the 16x6 basis support center which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.
f. “Incident” refers to any event / abnormalities in the functioning of the Data Centre Equipment / Services that may lead to disruption in normal operations of the Data Centre, System or Application services.
3. Interpretations.
a. The business hours are 8:30AM to 4:30PM on all working days (Mon-Sat) excluding Public Holidays or any other Holidays observed by the State. The SI however recognizes the fact that the State offices will require to work beyond the business hours on need basis.
b. "Non-Business Hours" shall mean hours excluding “Business Hours”.
c. 18X7 shall mean hours between 06:00AM -12.00 midnight on all days of the week.
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d. If the operations at Primary DC are not switched to DRC within the stipulated timeframe (Recovery Time Objective), it will be added to the system downtime.
e. The availability for a cluster will be the average of availability computed across all the servers in
a cluster, rather than on individual servers. However, non - compliance with performance parameters for infrastructure and system / service degradation will be considered for downtime calculation.
f. The SLA parameters shall be monitored on a monthly basis as per the individual SLA parameter requirements. However, if the performance of the system/services is degraded significantly at any given point in time during the contract and if the immediate measures are not implemented and issues are not rectified to the complete satisfaction of the State or an agency designated by them, then the State will have the right to take appropriate disciplinary actions including termination of the contract.
g. A Service Level violation will occur if the SI fails to meet Minimum Service Levels, as measured on a half yearly basis, for a particular Service Level. Overall Availability and Performance Measurements will be on a monthly basis for the purpose of Service Level reporting. An “Availability and Performance Report” will be provided by the SI on monthly basis in the State suggested format and a review shall be conducted based on this report. A monthly Availability and Performance Report shall be provided to the State at the end of every month containing the summary of all incidents reported and associated SI performance measurement for that period. The monthly Availability and Performance Report will be deemed to be accepted by the State upon review and signoff by SI and the State. Where required, some of the Service Levels will be assessed through audits or reports e.g. utilization reports, measurements reports, etc., as appropriate to be provided by the SI on a monthly basis, in the formats as required by the State The tools to perform the audit will need to be provided by the SI. Audits will normally be done on regular basis or as required by the State and will be performed by the State or the State appointed third party agencies.
h. EMS system as specified in this RFP shall play a critical role in monitoring the SLA compliance and hence will have to be customized accordingly. The 3rd party testing and audit of the system shall put sufficient emphasis on ensuring the capability of EMS system to capture SLA compliance correctly and as specified in this RFP. The selected System Integrator (SI) must deploy EMS tool and develop additional scripts (if required) for capturing the required data for SLA report generation in automated way. This tool should generate the SLA Monitoring report in the end of every month which is to be shared with the State on a monthly basis. The tool should also be capable of generating SLA reports for a half-year. The State will audit the tool and the scripts on a regular basis.
i. The Post Implementation SLAs will prevail from the start of the Operations and Maintenance Phase. However, SLAs will be subject to being redefined, to the extent necessitated by field experience at the police stations / higher offices and the developments of technology practices globally. The SLAs may be reviewed on an annual/bi-annual basis as the State decides after taking the advice of the SI and other agencies. All the changes would be made by the State in consultation with the SI.
j. The SI is expected to provide the following service levels. In case these service levels cannot be achieved at service levels defined in the tables below, it shall result in a breach of contract and
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invoke the penalty clause. Payments to the SI are linked to the compliance with the SLA metrics laid down in the tables below. The penalties will be computed and calculated as per the computation explained in this Annexure. During the contract period, it is envisaged that there could be changes to the SLA, in terms of addition, alteration or deletion of certain parameters, based on mutual consent of both the parties i.e. the State and SI.
k. Following tables outlines the key service level requirements for the system, which needs be ensured by the SI during the operations and maintenance period. These requirements shall be strictly imposed and either the State or a third party audit/certification agency shall be deployed for certifying the performance of the SI against the target performance metrics as outlined in the tables below.
Implementation Phase SLAs
1. Capacity Building
Service Level Description
Measurement
Capacity Building
At least 80% of the trainees for each officer group i.e. Group A/B/C within the training program should give a rating of satisfactory or above. Severity of Violation: High This service level will be monitored and measured on a per District basis through feedback survey to be provided to each attendee within the program. If the training quality in the program falls below the minimum service level, it will be treated as one (1) violation. The total number of violations for the payment period will be the cumulative number of violations across all the programs across all Districts in the payment period.
Capacity Building
At least 80% of the intended trainees for each officer group i.e. Group A/B/C should be trained at the end of each phase of the Implementation. Severity of Violation: High This service level will be monitored and measured on a per District basis through feedback survey to be provided to each attendee within the program. If the training quality in the program falls below the minimum service level, it will be treated as one (1) violation. The total number of violations for the payment period will be the cumulative number of violations across all the programs across all Districts in the payment period.
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2. Data Migration/Digitization
Service Level Description
Measurement
Data Migration
/Digitization
Error rate (All standard Data Migration/Digitization errors) in a batch should be less than 0.5%. Severity of Violation: High This service level will be measured on a monthly basis for each Police Station / Higher Office covered under that phase of the implementation. If the data migration service level in a police station / higher office falls below the minimum service level, it will be treated as one (1) violation. The total number of violations for the payment period will be the cumulative number of violations across all the police stations / higher offices in the payment period.
Delivery Related Service Level Agreement (SLA) Criteria
Explanation: The deduction mentioned in this table shall be made from the next due payment to the vendor for services provided on Statewide basis.
S. No.
Service Metrics Parameters
Baseline Lower Performance
Violation of Service level agreement
Basis of Measurement
Remarks
Metric Metric Deduction
Metric Deduction
1. Delivery of the Reports / deliverables due as per milestones in the contract
As per the dates as mentioned in the contract
One week after the due date
Rs. 10,000
>1 week after the due date
Rs. 20,000 for every week of delay
Dates for delivery of reports as mentioned in the contract
2. Development, deployment and testing of CAS (State) application
5.0 months from date of signing of contract
5-7 months
100,000 Rupees
More than 7 months
Rs. 1,00,000 per month of delay
Months taken after beginning of the assignment to develop and test the application at the Data center by the Operator, not including the
The centralized application should be tested for desired functionalities, security, and completeness as
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Delivery Related Service Level Agreement (SLA) Criteria
Explanation: The deduction mentioned in this table shall be made from the next due payment to the vendor for services provided on Statewide basis.
S. No.
Service Metrics Parameters
Baseline Lower Performance
Violation of Service level agreement
Basis of Measurement
Remarks
Metric Metric Deduction
Metric Deduction
time taken for software audit by the SPMU or any other agency nominated by the Empowered Committee, CCTNS Project, West Bengal
well as compliance with SLA, within the period
3. Supply, installation and Commissioning of all ICT hardware at Police Stations, Higher offices and other Agencies relevant for CCTNS Project, West Bengal
3 months
3-4 months
For noncompliance at each point of deployment: Rs. 30,000
> 4 months
For noncompliance At each point of deployment: Rs. 45,000
Months after taking over of the office site for project
The deduction shall be made per site basis, where criterion is not satisfied
4. Supply, installation and Commissioning of the Data Center Equipment and associated Hardware
6 months from the date of signing of contract
6-7 months
Rs. 100,000
More than 7 months
Rs. 100,000 for every month of delay
Months taken after beginning of the assignment
State may conduct Independent audit to verify that the data center is as per the specifications.
5. Capacity At least Less Rs. Less Rs. 25,000 Feedback The
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Delivery Related Service Level Agreement (SLA) Criteria
Explanation: The deduction mentioned in this table shall be made from the next due payment to the vendor for services provided on Statewide basis.
S. No.
Service Metrics Parameters
Baseline Lower Performance
Violation of Service level agreement
Basis of Measurement
Remarks
Metric Metric Deduction
Metric Deduction
building 80% of the training audience for each group of officers i.e. Group A/B/C should give a rating of satisfactory or above
than 80% and more than 60% attendees find the training satisfactory
15,000 / training session
than 60% of the attendees find the training satisfactory
per training session
survey to be provided to each attendee
feedback of the attendees must be taken after every training session and this feedback should be leveraged for improving the capacity building program
6. Data Digitization
Error rate in a batch during verification should be less than 0.5%
Error rate between 0.5% - 1.0%
Rs. 5,000 / batch and correction of records
Error rate of over 1.0%.
Rs. 10,000 / batch and the entire batch to be re-done
Error rate in a batch during verification
Error rate is measured by percentage of the records with corrections marked by Designated officials
7. Maintenance phase
All the issues reported regarding hardware, softwar
Resolution of issues within 2 working days of reporti
Rs. 500 Resolution of the issue after 2 working days
Rs. 1000 for every day delay over and above beyond
Time and date of reporting of the issue
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Delivery Related Service Level Agreement (SLA) Criteria
Explanation: The deduction mentioned in this table shall be made from the next due payment to the vendor for services provided on Statewide basis.
S. No.
Service Metrics Parameters
Baseline Lower Performance
Violation of Service level agreement
Basis of Measurement
Remarks
Metric Metric Deduction
Metric Deduction
e etc. at all units and the Data Center for CCTNS Project, West Bengal should be resolved within 24 hours (within 1 working day)
ng
3. Violations and Associated Penalties a. The primary intent of Penalties is to ensure that the system performs in accordance with the defined
service levels. Penalties are not meant to be punitive or, conversely, a vehicle for additional fees.
b. Penalty Calculations. The framework for Penalties, as a result of not meeting the Service Level Targets is as follows:
i. The performance will be measured for each of the defined service level metric against the
minimum / target service level requirements and the violations will be calculated accordingly.
ii. The number of violations in the reporting period for each level of severity will be totaled and used for the calculation of Penalties.
iii. Penalties applicable for each of the high severity violations are 0.1% of respective payment-
period payment to the SI.
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iv. Penalties applicable for each of the medium severity violations are 0.05% of respective payment-period payment to the SI.
Post Implementation Phase SLAs 1. Primary DC/DRC Site Infrastructure Systems and Application Availability and Performance
a. Production CAS Systems. The failure or disruption has a direct impact on the State’s ability to
service its police stations / higher offices, ability to perform critical back-office functions or a direct impact on the organization.
This includes but not limited to:-
i. Storage and related switches at Primary DC and DRC. ii. Web, Application, Database, and Backup Servers at Primary DC and DRC.
iii. Primary DC to DRC connectivity. iv. Primary DC and DRC network infrastructure. v. Primary DC and DRC security infrastructure.
b. Non-CAS Systems in Production and Non Production Systems (Development, QA, and
Training). The failure or disruption has no direct impact on the State’s ability to serve its police stations / higher offices, or perform critical back-office functions.
i. Production Non CAS Servers. ii. Test, QA and Training Servers.
iii. Helpdesk infrastructure & applications. iv. EMS Infrastructure.
c. CAS Solution Components. The failure or disruption has a direct impact on the State’s ability to
service its police stations / higher offices, ability to perform critical back-office functions or a direct impact on the organization.
d. Non ERP Solution Components. The failure or disruption has no direct impact on the State’s ability to serve its police stations / higher offices, or perform critical back-office functions.
e. These service levels will be monitored on a monthly basis.
f. The below tables gives details on the Service Levels the SI should maintain.
Service Level Description
Measurement
Infrastructure Availability
Availability of production CAS systems shall be at least 99% on a 24*7 basis leaving scheduled downtime (if any)
Severity of Violation: High
Availability over the six month period
Violations for calculation of penalty
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Service Level Description
Measurement
< 99% & >= 98.5% 1
< 98.5% & >= 98% 2
< 98% 3
In addition to the above, if the service level in any month in the six-month period falls below 98%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Infrastructure Availability
Availability of non-CAS systems in production expected to be on a 24*7 basis leaving scheduled downtime (if any) and nonproduction systems during the working hours as per the contract shall be at least 97% in each. Severity of Violation: Medium
Availability over the six month period
Violations for calculation of penalty
< 97% & >= 96.5% 1
< 96.5% & >= 96% 2
< 96% 3
In addition to the above, if the service level in any month in the six-month period falls below 96%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Infrastructure Availability
RTO shall be less than or equal to six (6) hours. Severity of Violation: High Each instance of non-meeting this service level will be treated as one (1) violation.
Infrastructure Availability
RPO (zero data loss in case of failure of Primary DC) should be zero minutes. However, bidder to propose best possible solution considering the 2 site (DC and DR) architecture for CCTNS project, WB. Severity of Violation: High Each instance of non-meeting this service level will be treated as two (2) violations.
Infrastructure Performance
Sustained period of peak CPU utilization of any server crossing 70% (with the exception of batch processing) shall be less than or equal to 30 minutes. Severity of Violation: High Each occurrence where the peak CPU utilization of any server crosses 70% (with the exception of batch processing) and stays above 70% for time more than 30 minutes will be treated as one (1) instance.
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Service Level Description
Measurement
Number of instances over the six month period
Violations for calculation of penalty
>0 & <=3 1
> 3 2
In addition to the above, if the number of instances in any month in the six-month period exceeds 3, one (1) additional violation will be added for each such month to the overall violations for this service level.
Infrastructure Performance
Sustained period of peak I/O utilization of any server crossing 70% (with the exception of batch processing) shall be less than or equal to 30 minutes. Severity of Violation: High Each occurrence where the peak I/O utilization of any server crosses 70% (with the exception of batch processing) and stays above 70% for time more than 30 minutes will be treated as one (1) instance.
Number of instances over the six month period
Violations for calculation of penalty
>0 & <=3 1
> 3 2
In addition to the above, if the number of instances in any month in the six-month period exceeds 3, one (1) additional violation will be added for each such month to the overall violations for this service level.
Infrastructure Performance
Sustained period of peak memory utilization of any server crossing 70% (with the exception of batch processing) shall be less than or equal to 30 minutes. Severity of Violation: High Each occurrence where the peak memory utilization of any server crosses 70% (with the exception of batch processing) and stays above 70% for time more than 30 minutes will be treated as one (1) instance.
Number of instances over the six month period
Violations for calculation of penalty
>0 & <=3 1
> 3 2
In addition to the above, if the number of instances in any month in the six-month period exceeds 3, one (1) additional violation will be added for each such month to the overall violations for this service level.
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Service Level Description
Measurement
Application Availability
Availability of CAS solution components measured within the Data Center shall be at least 99.9% Severity of Violation: High This service level will be monitored on a monthly basis.
Number of instances over the six month period
Violations for calculation of penalty
< 99.9% & >= 99.5% 1
< 99.5% & >= 99% 2
< 99% 3
In addition to the above, if the service level in any month in the six-month period falls below 99%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Application Availability
Availability of non-CAS solution components measured within the Data Center shall be at least 97% Severity of Violation: Medium This service level will be monitored on a monthly basis.
Availability over the six month period
Violations for calculation of penalty
< 97% & >= 96% 1
< 96% 2
In addition to the above, if the service level in any month in the six-month period falls below 96%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Application Performance
Average application response time during peak usage hours as measured from a client terminal within the Data Center shall not exceed 4 seconds. Severity of Violation: High The list of critical business functions and peak usage hours will be identified by the State during the Supply and System Integration Phase. This service level will be monitored on a monthly basis.
Average application response time over the six-month period
Violations for calculation of penalty
> 4s & <= 5s 1
> 5s & <= 6s 2
> 6s 3
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Service Level Description
Measurement
In addition to the above, if the average turnaround time in any month in the six-month period goes beyond 6s, one (1) additional violation will be added for each such month to the overall violations for this service level.
2. Client Site Infrastructure Systems
a. Critical Client Site Systems. The failure or disruption results in inability of the police station / higher
offices to service its dependent offices or perform critical back-office functions. Critical client site infrastructure means the IT infrastructure at client site which are shared by multiple users i.e., Core Switch, Core Routers, etc.
b. This service level will be measured on a monthly basis for each implementation site. c. The below tables gives details on the Service Levels the SI should maintain.
Service Level Description Measurement
Client Site Systems Availability
Availability of the critical client site ICT infrastructure components at all the implementation sites i.e. Police Stations, Higher Offices and Other Agencies where CCTNS is to be rolled out shall be at least 99% Severity of Violation: High This service level will be measured on a monthly basis for each implementation site. If the availability in a month for an implementation site falls below the minimum service level, it will be treated as one (1) violation. The total number of violations for the six-month period will be the cumulative number of violations across all the months across all sites in the six-month period.
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3. Handholding Support: Client Site Support
a. Level 1 Incident. The incident has an immediate impact on the state’s ability to service its police stations/higher office, to perform critical back-office functions or has a direct impact on the organization.
b. Level 2 Incidents. The incident has an impact on the state’s ability to service its police stations/higher offices that while not immediate, can cause service to degrade if not resolved within reasonable time frames
c. The severity of the individual incidents will be mutually determined by the state and SI.
d. The scheduled operation time for the client site systems shall be the business hours of the state.
e. This service level will be measured on a monthly basis for each implementation site.
f. The tables on the following page give details of the Service Levels the SI is required to maintain.
Service Level Description Measurement
Client Site Support Performance
80% of the Level 1 Incidents at each Police Station/higher office where such incidents are reported should be resolved within 2 business hours from the time call is received / logged whichever is earlier. The maximum resolution time for any incident of this nature shall not exceed 8 business hours. Severity of Violation: Medium This service level will be measured on a monthly basis for each implementation site. If the performance in a month for a Police Station/higher office falls below the minimum service level, it will be treated as one (1) instance. The total number of instances for the six-month period will be the cumulative number of instances across all the months across all Police Stations/higher offices in the six-month period. Average number of instances per month = (Total number of instances for the six-month period) / 6
Average number of instances per month
Violations for calculation of Penalty
>0 & <=4 1
>4 & <=8 2
>8 & <=12 3
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Service Level Description Measurement
>12 4
Client Site Support Performance
80% of the Level 2 Incidents at each Police Station/higher offices where such incidents are reported should be resolved within 6 business hours from the time a call is received / logged whichever is earlier. The maximum resolution time for any incident of this nature shall not exceed 48 hours. Severity of Violation: Medium This service level will be measured on a monthly basis for each Police Station/higher office. If the performance in a month for a Police Station/higher office falls below the minimum service level, it will be treated as one (1) instance. The total number of instances for the six-month period will be the cumulative number of instances across all the months across all Police Stations/higher offices in the six-month period. Average number of instances per month = (Total number of instances for the six-month period) / 6
Average number of instances per month
Violations for calculation of Penalty
>0 & <=4 1
>4 & <=8 2
>8 & <=12 3
>12 4
Client Site Support Performance
Replacement of hardware equipment shall be done within 7 days of notification by the State. These equipments would have failed on four or more occasions in a period of less than three months or six times in a period of less than twelve months. (Mean Time Between Failure Condition) Severity of Violation: High Each instance of non-meeting this service level will be treated as one (1) violation.
Handholding Support: Application Support
a. Level 1 Defects. The failure to fix has an immediate impact on the State’s ability to service its police stations / higher offices, inability to perform critical back-office functions or a direct impact on the organization.
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b. Level 2 Defects. The failure to fix has an impact on the State’s ability to service its police stations / higher offices that while not immediate, can cause service to degrade if not resolved within reasonable time frames.
c. Level 3 Defects. The failure to fix has no direct impact on the State’s ability to serve its police stations / higher officers, or perform critical back office functions.
d. The severity of the individual defects will be mutually determined by the State and SI.
e. This service level will be monitored on a monthly basis.
f. The below tables gives details on the Service Levels the SI should maintain.
Service Level Description Measurement
Application Support Performance
95% of the Level 1 defects shall be resolved within 4 business hours from the time of reporting full details. Severity of Violation: High This service level will be monitored on a monthly basis.
Performance over the six month period
Violations for calculation of penalty
< 95% & >= 90% 1
< 90% & >= 85% 2
< 85% 3
In addition to the above, if the service level in any month in the six-month period falls below 85%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Application Support Performance
95% of the Level 2 defects shall be resolved within 72 hours from the time of reporting full details. Severity of Violation: High This service level will be monitored on a monthly basis.
Performance over the six month period
Violations for calculation of penalty
< 95% & >= 90% 1
< 90% & >= 85% 2
< 85% 3
In addition to the above, if the service level in any month in the six-month period falls below 85%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Application Support 100% of the Level 3 defects shall be resolved within 120 hours from the
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Service Level Description Measurement
Performance time of reporting full details. Severity of Violation: High This service level will be monitored on a monthly basis.
Performance over the six month period
Violations for calculation of penalty
< 100% & >= 90% 1
< 90% & >= 80% 2
< 80% 3
In addition to the above, if the service level in any month in the six-month period falls below 80%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Application Support Performance
Up to date of the documentation of the design, modifications, enhancements, and defect-fixes in the half-yearly period. Severity of Violation: Medium This service level will be measured on a half-yearly basis. Each instance of non-meeting this service level will be treated as one (1) violation.
4. Network Uptime: Severity of Violation: High This service level will be monitored on a monthly basis.
The below tables gives details on the Service Levels the SI should maintain.
Service Level Description Measurement
Network Uptime Availability of the network and all related components at all the implementation sites (including Police Stations, Higher Offices and Other Agencies under CCTNS Project, West Bengal) shall be at least 99% Severity of Violation: High This service level will be measured on a monthly basis for each implementation site. If the network availability in a month falls below the minimum service level,
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Service Level Description Measurement
it will be treated as one (1) violation. The total number of violations for the six-month period will be the cumulative number of violations across all the months across all sites in the six-month period.
5. Handholding Support: Helpdesk and Data Center Support
a. Level 1 Calls. The failure to fix has an immediate impact on the State’s ability to service its police stations / higher offices, inability to perform critical back-office functions or a direct impact on the organization.
b. Level 2 Calls. The failure to fix has an impact on the State’s ability to service its police stations / higher offices that while not immediate, can cause service to degrade if not resolved within reasonable time frames.
c. Level 3 Calls. The failure to fix has no direct impact on the State’s ability to serve its police stations / higher offices, or perform critical back-office functions.
d. This service level will be monitored on a monthly basis.
e. The below tables gives details on the Service Levels the SI should maintain.
Service Level Description
Measurement
Helpdesk Performance
98% of the calls shall be answered within 45 seconds. Severity of Violation: High
This service level will be monitored on a monthly basis.
Performance over the six-
month period
Violations for calculation of
penalty
< 98% & >= 90% 1
< 90% & >= 80% 2
< 80% 3
In addition to the above, if the service level in any month in the six-month period falls below 80%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Helpdesk Performance
98% of the incidents within helpdesk resolution capacity shall be resolved in a cycle time of 24 hours Severity of Violation: High
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Service Level Description
Measurement
This service level will be monitored on a monthly basis.
Performance over the six-
month period
Violations for calculation of
penalty
< 98% & >= 90% 1
< 90% & >= 80% 2
< 80% 3
In addition to the above, if the service level in any month in the six-month period falls below 80%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Helpdesk Performance
98% of the non SI supported incidents shall be routed to the appropriate service provider within 30 minutes. Severity of Violation: Medium This service level will be monitored on a monthly basis.
Performance over the six-
month period
Violations for calculation of
penalty
< 98% & >= 90% 1
< 90% & >= 80% 2
< 80% 3
In addition to the above, if the service level in any month in the six-month period falls below 80%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Helpdesk Performance
80% of the Level 1 calls shall be resolved within 2 hours from call received / logged whichever is earlier. The maximum resolution time for any incident of this nature shall not exceed 8 business hours. Severity of Violation: High This service level will be monitored on a monthly basis.
Performance over the six-
month period
Violations for calculation of
penalty
< 80% & >= 70% 1
< 70% & >= 60% 2
< 60% 3
In addition to the above, if the service level in any month in the six-month
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Service Level Description
Measurement
period falls below 60%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Helpdesk Performance
80% of the Level 2 calls shall be resolved within 6 hours from call received / logged whichever is earlier. The maximum resolution time for any incident of this nature shall not exceed 48 hours. Severity of Violation: High This service level will be monitored on a monthly basis.
Performance over the six-
month period
Violations for calculation of
penalty
< 80% & >= 70% 1
< 70% & >= 60% 2
< 60% 3
In addition to the above, if the service level in any month in the six-month period falls below 60%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Helpdesk Performance
80% of the Level 3 calls shall be reported on status and action to be communicated within 24 hours from call received / logged whichever is earlier. The maximum resolution time for any incident of this nature shall not exceed 72 hours. Severity of Violation: High This service level will be monitored on a monthly basis.
Performance over the six-
month period
Violations for calculation of
penalty
< 80% & >= 70% 1
< 70% & >= 60% 2
< 60% 3
In addition to the above, if the service level in any month in the six-month period falls below 60%, one (1) additional violation will be added for each such month to the overall violations for this service level.
Datacenter Support Performance
Replacement of hardware equipment shall be done within 15 days of notification by the State. These equipments would have failed on four or more occasions in a period of less than three months or six times in a period of less than twelvemonths. (Mean Time Between Failure Condition) Severity of Violation: High
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Service Level Description
Measurement
Each instance of non-meeting this service level will be treated as one (1) violation.
Datacenter Support Performance
Up to date of the documentation of the design, modifications, enhancements, and fixes. Severity of Violation: Medium This service level will be measured on a half-yearly basis. Each instance of non-meeting this service level will be treated as one (1) violation.
6. Reporting
a. The below tables gives details on the Service Levels the SI should maintain for client site systems availability.
Service Level Description Measurement
Availability and Performance Report
Provide monthly SLA compliance reports, monitoring and maintenance related MIS reports for all relevant implementation components covering ICT hardware, applications, training etc. across all units under CCTNS Project, West Bengal by the 5th of the following month. Severity of Violation: Medium This service level will be monitored on a monthly basis. If the monthly SLA compliance report related to the service level metrics is not provided in the given timeframe, it will be treated as one (1) instance. The total number of instances for the six-month period will be the cumulative number of instances across all the months in the six-month period.
Total number of instances over
the six month period
Violations for calculation of penalty
>0 & <=3 1
> 3 2
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
7. Credits for Successful Application Uptake The tables below give details of the credits that can be gained by the SI for successful uptake of the application in the State. The credits will not be calculated for the first reporting period.
Service Level Description Measurement
CCTNS Uptake The following metrics will be measured at the end of each reporting period for each District that has been declared as “Go Live”: 1. Number of key transactions carried through internet (ex: Transactional
such as submitting an application for a no-objection certificate and Informational such a requesting the status of a case)
2. Number of active users profiles in CCTNS 3. Number of read-write transactions on CCTNS system 4. Number of Searches carried out on data in CCTNS 5. Total number of FIRs prepared through CCTNS 6. Total number of Crime Details Forms prepared through CCTNS 7. Total number of Key Investigation Forms prepared through CCTNS 8. Total number of Arrest Cards prepared through CCTNS 9. Total number of ChargeSheets prepared through CCTNS 10. Quality (recency and accuracy) of information available in CCTNS 11. Number of cases reported to be solved because of the availability of
CCTNS 12. Number of ad-hoc requests successfully responded to using CCTNS 13. Turnaround Time for submitting the monthly and annual crime/criminal
information to NCRB from the State A credit will be gained for each of the above parameters if the uptake for that parameter shows significant improvement. The following table applies for each of the above parameters:
% increase over the measurement in the last reporting period
Credits
>5 & <=10% 2
>10 & <=15% 3
> 15% 4
8. Violations and Associated Penalties
a. The primary intent of Penalties is to ensure that the system performs in accordance with the defined service levels. Penalties are not meant to be punitive or, conversely, a vehicle for additional fees.
b. A six monthly performance evaluation will be conducted using the six monthly reporting periods of that period.
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
c. Only one SLA will be considered for each type of violation in order to avoid paying of penalties at different level caused by a single violation
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
d. Penalty Calculations. The framework for Penalties, as a result of not meeting the Service Level Targets are as follows:
(a) The performance will be measured for each of the defined service level metric against the minimum / target service level requirements and the violations will be calculated accordingly.
(b) The number of violations in the reporting period for each level of severity will be totaled and used for the calculation of Penalties.
i. If the total number of credits gained by the SI is lower than the total number of high severity
violations in the reporting period, the total number of credits will be subtracted from the total number of High Severity Violations in the reporting period for the calculation of Penalties.
ii. If the total number of credits gained by the SI is higher than the total number of high severity violations in the reporting period, the resultant total number of high severity violations in the reporting period for calculation of penalties will be considered as zero (0).
(c) Penalties applicable for each of the high severity violations is two (2) % of respective half yearly payment to the SI
(d) Penalties applicable for each of the medium severity violations is one (1%) of respective half yearly payment to the SI
(e) Penalties applicable for each of the low severity violations is half percentage (0.5%) of respective half yearly payment to the SI
(f) Penalties applicable for not meeting a high (H) critical performance target in two consecutive half years on same criteria shall result in additional deduction of 5% of the respective half yearly payment to the SI. Penalty shall be applicable separately for each such high critical activity
(g) Penalties applicable for not meeting a medium (M) critical performance target in two consecutive half yearly periods on same criteria shall result in additional deduction of 3% of the respective half yearly payment to the SI. Penalty shall be applicable separately for each such medium critical activity
(h) Penalties applicable for not meeting a low (L) critical performance target in two consecutive half yearly periods on same criteria shall result in additional deduction of 2% of the respective half yearly payment to the SI. Penalty shall be applicable separately for each such medium critical activity
(i) It is to be noted that if the overall penalty applicable for any of the review period during the currency of the contract exceeds 25% or if the overall penalty applicable for any of the successive half year periods during the currency of the contract is above 15%; then the State shall have the right to terminate the contract.
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Indicative Project Organization Structure of the selected bidder
SI Project Director
Program Manager
Technology SMEs
Project Manager
Domain SMEs
Data Digitization /
Migration Team
Application
Development Team
Leads
Business Analysts
Infrastructure Team
Change
Management &
Capacity Building
Leads
Application
Development Team
QA & Testing Team
Change Management &
Capacity Building Team
AMC Team
Networking Team
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Sample Registers
Illustrative
Page | 279
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Illustrative
Page | 280
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Illustrative
Page | 281
Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: Physical paper base data conversion Strategy In the context of CCTNS Project, WB, all the data from the hardcopy registers can be converted into
electronic formats using the following techniques:
Manual data entry – The SI would be employing data entry operators who will on a regular basis for
a certain time period in the implementation schedule will manually enter data using the hardcopy
and the physical files in the Police Stations and Higher Offices in a format prescribed during the
design stage.
Data Digitization and scanning – Digitization is a method of converting analog form of data to digital
and electronic formats using advanced tools and technologies without the need of manual
intervention. The SI may use Scanning to convert physical formats of data into electronic formats
like images and PDFs etc. Following steps may be followed by the SI for data digitization:
o Identification of the items for the collection – The SI in consultation with the State will identify which data are needed to be converted into digital formats.
o Choice of formats – The SI in consultation with the State will decide upon the formats to which these data is going to be converted. For example, *.doc, *.html, *.rtf etc.
o Choice of hardware – The SI in consultation with the State will finalize and procure all relevant hardware infrastructure needed to convert this data to electronic format without any additional cost to the State. For example, scanners, OCRs (Optical Character Readers), computers etc.
o Choice of software – The SI in consultation with the State will finalize the selection of software supporting digitization such as OCR and ICR.
o Storage and archiving – The SI will have to calculate the storage space required for the digitized data.
o Management – The SI will have to manage the activities so as to ensure optimal results. The SI will have to take into consideration several factors for getting the desired quality for digitization such as conditions and coloring of the source documents, font types, persons handling the activities etc. along with unknown factors. All these have to be managed by the SI while managing the entire activity of digitization
However, the SI can also propose any other technique as deemed suitable/fit for the conversion of physical data into electronic format.
Recommended Methodology of Data Verification Effective data verification is the most important step in the digitization of data. Selected SI will support the state police department in carrying out the data verification in a time bound manner and evolve a mechanism for data validation at various levels. An illustrative mechanism is given below:
The manually processed Integrated Investigation Forms (1 to 7)/ other registers for a particular case would be given to the SI and will be checked for data completeness and consistency (lack of blank fields, correct data type per field, etc.) by the SI .
Once the data is entered, digitized IIF forms (1 to 7)/ other registers will then be checked/ verified from the System for the particular case and shall be compared with the manually processed Case File, whereas In case of migrated data, IIF forms will be checked against the
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
report generated from CIPA system for any particular case. Errors detected at this stage will be corrected by SI at no cost to the department.
Corrected System generated Case File and its data will then be matched for verification against the existing manual records/ digitized records in CIPA application in Police Station. Further, system generated Case File will go through various levels of verification, starting from the Police Station to District level, District to Range and State level. A suggested scheme for the number of record verification is given below:
Sl.
No.
Verification
Check
Stage Responsibility
for checking
Responsibility
for correction
Remarks
1. Data consistency
check for manually
processed data
from different
registers
Before
entering
data into
the system
SI in consultation
with Police Station
staff
Selected bidder e.g. empty
fields, spelling
mistakes,
wrong/
improper data
2.
System generated
Information from
data captured from
registers
After data
entry into
new system
Police Station
IC /OC or a sub
inspector made
responsible by the
IC / OC and SPMU
Selected bidder 100% records
checking of
respective
Police Stations
3. District DSP
supported by SPMU
Selected bidder 30% records of
each Police
Station under
his jurisdiction
4. District SP
supported by SPMU
Selected bidder 15% records of
each Police
Station under
his jurisdiction
5. State CCTNS Nodal
Officer supported by
Selected bidder 1% all records
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
SPMU
This type of data verification by the concerned officials of the state police department will be done through Data Verification Workshops where the records are brought, verification done and the issues are flagged within a definite time frame. SI shall be responsible for conducting workshops and shall formally inform project nodal officer in writing well in advance for data verification workshop. SI shall also be responsible for incorporating and implementing changes proposed in these workshops at no additional cost to the department. These workshops shall work as User Acceptance Testing for Data Digitization. However overall System Acceptance testing shall be different from this testing and SI shall provide all the support required for ensuring quality of data entry / data digitization, wherever required. There should also be a mechanism to incorporate those Police transactions that have taken place during the digitization of data phase. Correction facilities available in the software should be monitored to detect and discourage its misuse. Once this process is complete, the corrected data will be re-entered in the system and the records for which disputes have not been resolved will be flagged in the system so that this will not be bottleneck in the system going live. However, SI shall seek approval for flagging such data and point out the same during workshops. In case approval is not provided by state police department on the unresolved data entry, the same shall be counted for penalty calculations. Beyond this exercise, SI should be responsible for correcting the data entry found erroneous by the Department or its designated representatives at no additional cost to the Department. State police department may at its discretion levy penalties for erroneous data entry as per penalty terms defined in the Service Level Agreement.
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Following diagram is an indicative representation of the workflow of the manual data conversion
activities to be carried out in CCTNS Project, WB. Bidders can propose their own framework as deemed
to be fit for the project.
Start
Physical Documents
submitted by insurers
and others are
accumulated for
digitalization and
scanning
Identification of
batches
Data manually
entered/
digitalized/
scanned
High Level error
after scanning/
digitizing/manual
enrt
Whether the data is
properly captured as per
desired results?
Medium Level
error after
scanning/
digitizing/manual
entry
Low Level or
minor errors after
scanning/
digitizing/ manual
entry
Re- scanning/
digitizing/entry of
data for better
accuracy
Thorough
cleansing and
Editing of data
Minor Cleansing
and editing of data
to increase
accuracy
Archive the document
Whether the
document is
scanned digitized/
entered?
Digitized data gets
stored in the
databases
Back-up of
database is taken.
Back-up End
End
Scanned
Digitized/ Entered
Creation of
metadata
Error Free
With Errors
CCTNS Project, WB Data
Digitization Workflow
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Implementation of CCTNS (Crime & Criminal Tracking Network and System) in West Bengal
Annexure: IIF Forms
Following is the details of IIF forms.
Sl No. IIF Number Form
1 IIF – I First Information Report
Attachment to Item 7 of First Information Report
2 IIF – II Crime Details Form
Attachment to Item 7 of Crime Details Form or Item 10 of Property Search & Seizure Form.
3 IIF – III Arrest/Court Surrender Form
4 IIF – IV Property Search & Seizure Form
Attachment to Item 10 of Property Search & Seizure Form.
5 IIF – V Final Form/Report
6 IIF – VI Court Disposal Form
7 IIF – VII Result of Appeal Form
8 - COMBINED INPUT FORM FOR
WANTED/MISSING/KIDNAPPED/DESERTER FROM ARMED
FORCES ETC/ESCAPEE/UNIDENTIFIED PERSON/DEAD BODY
9 - MISCELLANEOUS DETAILS FORM
10 - ADDITIONAL TERRORIST DETAILS
Forms are attached in following pages.
I.I.F.-I/����� �������� ����� �������� ����� �������� ����� �������� ����I��������
������������������������������������������������FIRST INFORMATION REPORT
�������������� �������������� �������������� �������������� (Under Section 154 Cr.P.C.)
��������������� �!���"��������������� �!���"��������������� �!���"��������������� �!���"����#$%�#$%�#$%�#$%��& �'(�) ��& �'(�) ��& �'(�) ��& �'(�) �****
1. District(+�,�)...……..........……………..P.S.(����)..…....………............Year(-. )………..//..FIR No.(�/��/��/� ).……..……Date(�����)........./…………..…
2. (i) Act('0"0���)...……..................................…………. Sections("����)./////////////////////////////////…………..///////////////////………..………….
(ii) Act('0"0���)...........…………….................................Sections("����)...............................................................….………..……………………
(iii) Act('0"0���)..........................................……………..Sections("����)................................................................…………..……………………
(v) Other Acts & Sections('(��'0"0�����- �"����)/////////////////////////////..........................................…………….……………………………..
3. (a)(�) Occurrence of offence:(1������*�Day����*.........……………….. Date from��������&*…………..….Date to���������*......…….../////…..
� � �� �Time Period��!�*...………..........////////Time from�2�&��&*....……..............….////////////. Time to�2�&���*///....................…//////……………
(b)�3* Information received at P.S.����&������4�����*: Date������*............................... Time����*...........///////……………………………
(c)�)* General Diary Reference���������� �5 *: Entry No.���6-67�� /*.........................…….. Time����*..…////////………………………………
� � � � �4. Type of Information�������8 �&���4�!9:* : Written/Oral�0,+3�/�;+3�* : � �5. Place of Occurrence : 1���<�,����=�;�� �(a)��* Direction and distance from P.S.����&��&���>���- ����?*//// ……………………………………………
………………………………………………………………………………Beat No.�2@��� /*//////////////////////…………………..//………………………..
(b)�3* Address����*./.............................................................................................................……………….........…………..////……………………….
...........................................................................................................……………….....................................................///………………………..
(c )�)* In case, outside the limit of this Police Station, then �����A�����&�����@����&�2�!��!�B��2�C�*�:
Name of P.S/����&�������*...................................…… …………….……….District� +�,�* ……………………………………………………
6. Complainant / Informant : �0>������� /�A6D,���&�&�-�,�*:
(a)��*�� Name����*/////........................................................................................................................….…////////…………….//………………………..
(b)�3* Father's/Husband's Name�6���/�0��������*.....................................................................................…///////…………/…………………………
(c)�)* Date/Year of Birth��(�0�0�/-. *.………………………..........…..//�d)�1*� Nationality���E@���*.......................…..…….///////……………/…
(e)�FG* Passport No/������� �� /*///…………………………………………………………..///…………………………………………………………../.
Date of Issue����?����&����0�0�*..…………………….//////Place of Issue����?����&����<���*//……………..……………………………….
(f)�* Occupation�H�-���*................................................................................................................................……///…………………………………
(g)�I* Address����*....................................................................................................................................///////…………………………………………
7. Details of known/suspected/unknown accused with full particulars��J��/� ��K"/'J���'05�9LM������N �6--�N *�:�(Attach separate sheet, if necessary)
�����O-P���!�B����',)���Q��R�@���S*
(1) ....................................................................................................................................................................…///……………………..////…………………
(2) ................................................................................................................................................……………………........................./////////………………..
(3) ................................................................................................................………………………...................................................…//////////………………
����####/2 -
I.I.F.-I/����� �������� ����� �������� ����� �������� ����� �������� ����I
8. Reasons for delay in reporting by the complainant / informant �0>����/A6D,���&�&�-�,&�T���B�������&�&��S��&�?�������N*
.............................................................................................................................................................................../////////………………………………………..
.............................................................................................................................................................................../////////…………………………………………
� //////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////…………………
9. Particulars of properties stolen���?�!9:��U�6D����6--�N) / �Attach separate sheet, if necessary ) �����O-P���!�B����',)���Q��R�@���S*
.............................................................................................................................................................................../////////…………………………………………
.............................................................................................................................................................................../////////……………………………………..
.............................................................................................................................................................................../////////……………………………………..
10. Total value of property stolen (��?�!9:��U�6D�����9 ,���V�) .........................................………………………./////……………………………………………..
�11. Inquest Report(��R�9���@W������� ) / U.D. case No. ('���� 0�����R�9����,��� /) / if any �������:�!����* / ……..///////…………………………….//////�12. F/I/R contents��/��/��/����6-.��-<�9* (Attach separate sheet, if required ): �����O-P���!�B����',)���Q��R�@���S*
13. Action taken�������):���� -�:���):���� -�:���):���� -�:���):���� -�:*�*�*�*�/Since the above information reveals commission of offence(s) u/s as mentioned at Item No. 2. :
����CL������T���B����� /�X����C+V,+3��"���Y ��& �'(�) ��'���"�!��&��������,���!Z:
(1) Registered the case and took up the investigation or ����,��� �@�� �������[�����O�U5����):���*��� �
(2) Directed Sh./Smt./Km.(Name of I.O.)/\@/\@�0�/�9 / (��'0"���?�������* .///////////////////////////////////////////Rank(��*.//////////////////……………….
No.�� /*…/// ////////////////////to take up the�Investigation or �������O�U5����&��& �0��]>����&�)����*
(3) Refused investigation due to� �+��� ���NM� �&� ��� ���&� �&� A(���� ����� )�� *…//////////////////////////////……………………………�����
/////////////////////////////////////////////////////////////////////////////////………………………………////////////////////////////////////////////////////……./ Or����*
(4) Transferred to P.S. ����,��<����(����������)��B����&�������*//////////////////////////////////////////////////////////////District�+�,�*///// ...….…… on
point of jurisdiction�W&^�0"�������_67��&*/
F.I.R. read over to the complainant / informant, admitted to be correctly recorded and a copy given to the complainant /informant, free of cost.
��/��/��/�0>������� /A6D,���&�&�-�,&�����`����9��:�):B�+���&��!?�,&3������967����[��0>������� /A6D,���&�&�-�,&��������0��0�:>9V�������
���): |*
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Signature of Officer in charge, Police Station
� � � � � � � �������������������� ����������5��?��& �!<��W�������5��?��& �!<��W�������5��?��& �!<��W�������5��?��& �!<��W�****���� ���� ����
���14. Signature / Thumb impression������������������������� Name (������������****//////////////////////////////////////////////////////////////////////////////////of the complainant / informant.
�0>������� /A6D,���&�&�-�,&��&
!<��W�/' )�a& ����0�>��*�������� Rank.������������****.......................….....……. No.����� b��� b��� b��� b��****.................////////////////////////…………
� � � � � � � ���#5. Date and time of despatch to the court ��(����,�����5&��&����0�0��[������*///////////////////////////////////////////////////…………///////////////////////
- 2/2 -
Attachment to item 7 of First Information Report
�������������� �������� b���������������� �������� b���������������� �������� b���������������� �������� b������c�c�c�c����� ,K������ ,K������ ,K������ ,K������
Physical features, deformities and other details of the suspect/accused : ( If known / seen )
� ��K"�/�'05�9L����>��?����2��-�B�6-�� 0��������'(��6--�N������J���!M/��&3&�)��!M*
Sl.
No.
�/�
/
Sex
0, )
Date/Year
of Birth
�(�0�0�/
-.
Build
>��?����
2��-�
Height
(cms.)
��
��&/�@/��S*
Complexion
� )
Identification Mark(s)
�!����& �0(!
1 2 3 4 5 6 7
Deformities/
Peculiarities
6-�� 0���/6-0>67��
Teeth
���
Hair
2�,
Eyes
O3S
Habit(s)
O��S
Dress Habit(s)
�!��-�
8 9 10 11 12 13
Language/
Dialect
5�.�/2�,@
PLACE OF
>�?���& ������!<�&���B�0�U�0,+3��0(!��;����!Z�?
Burn Mark
�,&�!9����
Leucoderma
"-,���)
Mole
�<��
Scar
1�-
Tattoo
)9�&�!9����
14 15 16 17 18 19
These fields will be entered only if complainant/informant gives any one or more particulars about the suspect/accused.
A����M��S��6-67��5@�������)@�����0>������� /A6D,���&�&�-�,��H�6LB�� ��K"/'05�9L��& �2��&��S�����������&�'0"��6--�N��&���!8�|
�
I.I.F.-II/����� �������� ����� �������� ����� �������� ����� �������� ����II
CRIME DETAILS FORM
'���"�6--�N���� '���"�6--�N���� '���"�6--�N���� '���"�6--�N���� ����
1. District(+�,�)////////////...……..............P.S.(����)..…...///////.............Year(-. )……..//..FIR No.(�/��/��/� ).……..……Date(�����)........./………….………..
�2. Acts and Sections�'0"0�����- �"����*//////////////////////////////////////////////////////....................................................................................................………
� �3. Place of occurrence shown by:�1���<�,���3��&�-�,&���*:�
Name����*..............................................Father's/Husband's Name�6���/�0��������*//////////////////////////////////////////////////////.................................…./
Address� ���*..............................................................................................................................................................///////////////////////////////////////////////////
4. Type of crime : �'���"��������*:
(i) Major Head ��9b��>@. * ........................................…….(ii) Minor Head��,19�>@. *//////////////////////.....................................................……..
(iii) Method(s) � (1) ////////////////////////////////////////.......................................................................................................................
� � -���������&���
��?������?�& *� (2) ................................................./////////////////////////////////////////....................................................................
(3) .................................................................................................../////////////////////////////////////////....................
(iv) Conveyance(s) used�����)������)���-�!�*�/////////////////////////////////////////////////..................................................................................….
(v) Character assumed�"��N������)���d�* //////////////////////////////////////////////////...........................................................................................
(vi) Language / Dialect used����)����):�5�.�/2�,@*////////////////////////////////////////////////////�..........................................................................…
(vii) Special feature –1��6->&.�,WN�#*�///////////////////////////////////////////////////................................................................................................…...
Special feature –2��6->&.�,WN�X*�///////////////////////////////////////////////........................................................................................................…
Special feature –3�6->&.�,WN�e*�///////////////////////////////////////////////.....................................................................................................……
(viii) Type of place of occurrence��1���<�,��������*�////////////////////////////////////////////////////..................................................................……
� �(ix) Type of property stolen[4 types](Major head of the property to be filled):���?����)�@��U�6D��������[%�����]��U�6D��& ��9b��>@. �5��&�!&�9*
1) ...............................................................//////////////////////////.. 2) ...///////////////////........................................................
3) ////////////////////////.//................................................................ 4) ///////////////////...........................................................
5. Particulars of the victim(s) (Attach separate sheet, if required):��@�F�M����6--�N �����O-P���!�B����',)���Q��R�@���S*�:��
Sl.
No.
�/� /
Name
���
Father's/
Husband's
Name
6���/�0��
������
Date/
Year
of Birth
�(�
0�0�/-.
Sex
0, )
Nationality
��E@���
Religion
�"�
Whether
SC/ ST/
OBC
f���'�9G
��0�/'�9G
����0�
'(��6�IF&�
-) ��&�!Z�?
Occupation
H�-���
Address
���
Injury
(Grievous/
Simple)
����) 5@�/
����(�*
Means of
causing
injury
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10. Description of physical evidence from the scene of crime for the property recovered/seized for the purpose of investigation.
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(ii) Witness�Name�)-�!�������*�//////////////////…………////……………………………………..................................................................
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11. Sketch/ Map of the place of occurrence (Attach sketch/ map with legends separately, if needed. If to scale, indicate so. May be certified and
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ARREST/ COURT SURRENDER FORM
0)�l���?0)�l���?0)�l���?0)�l���?/(����,���S�OR�(����,���S�OR�(����,���S�OR�(����,���S�OR� ��� N������� ��� N������� ��� N������� ��� N������� (Separate form for each accused)
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Alphanumeric code of the accused............... (Write A1 to A9 for the first 9 persons, B1 for 10th person & so on)
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2. Date, Time and Place of arrest/surrender: Date������* .......………//////Time����*..........……G.D.No.���������� /*……….//////
0)�l���?/OR� ��� N����0�0���- ����:�
Place of arrest:�0)�l���?����<���* : P.S.�����*///////////////………………..District�+�,�* ……………………………………………
�3. Name of the court (if surrendered): �(����,��������������OR����� N������!�**//.................................................................... �4. Acts and Sections�:�('0"0�����- �"����)�:� //////////////////////////////////////////......................................................................... �5. Arrested and forwarded/ Arrested and released on bail or PR bond/ Arrested but released on anticipatory bail/ Arrested and remanded to
police custody/ Surrendered in court and bailed out/ Surrendered in court and sent to judicial custody/ Surrendered in court and remanded to
police custody.
(tick ' � ' applicable portion).
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(i) Name����*..........................................................................................................................................…////////////////////////////////
(ii) Father's / Husband's Name�6���/�0��������*..../////////////////////////////////////////////////.....................////////////////////////////////
(iii) First Alias �����C����*.............................////////////.(iv) Second Alias��T�@��C����*...........................……../////////////////
(v) Nationality���E@���*..........................//////////////////.....(vi) (a) ��* Voter Id. card No.���������!����^�� /*///……...////////
(b)�3* Passport No. ...................……………..//////////(c)�)* Date of issue ......////////////(d)�1* Place of issue../////..............
� � ������������� �� /� � � �����������������?����&����0�0���������������?����&����<����
(vii) Religion("� )......./////////////// ................................./////. (viii) Caste/Tribe(��0�/����0�).........................……///////////////////
(ix) SC/ST/OBC('�9B��0�/'�9/����0�/'(��6�IF&�-) )……………………………………………...///////////////////////////////////
(x) Occupation(H�-���).....................………………………………………………………………………..//////////////////////////////� � ������(xi) Permanent Address(<��:����*...........................////...…Distt�+�,�*.......///////////////.…… P.S�����*......//////////////.........……
� �(xii) Present Address �-� �������*............................///..///Distt �+�,�*......///////////////..……P.S.�����*...........……////////////////
� �7. Injuries, cause of injuries and physical condition of the arrested person (Indicate if medically examined) :
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8. The arrested person, after being informed of the grounds of arrest and his legal rights, was duly taken into custody�on…...........//////////////�
(date) at …///////////////….........(hours) at …..//////////////.......... (place). The following article(s) was/were found on physical search, conducted
on the person of the arrested person and was/were taken into possession, for which a receipt was given to the arrested person. If no article
found, `NIL’ may be indicated.
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������,�>@�,&�&����0�U�0,+3�������������)���+��&��=�&��S�,&�����@���?�):�| �����9 I�5@��������!? ������ )���!�� ���
‘�9 I��!? �9 I��!? �9 I��!? �9 I��!? ’����0,3������|
(1) .............................................................…… (2) ..............................................................……..
(Attach separate sheet, if required).�(����O-P���!�B����',)���7��R�@���S*
Necessary wearing apparels were left on the arrested person for the sake of human dignity and body protection.
� ���-@��)���������>��?����2�-�!&�9�O-P�����F&�0)�l����H�6L��& �>�?������!�&�����)��|
The arrested person was cautioned to keep himself/ herself covered for purpose of identification.
0>��b��!&�9�'��&�O����`�����3�&��& �0,��0)�l����H�6L�����&�������)���|
Intimation given to Shri/Smt. .....................................(relation) …........./////////////on (date)………………at (hrs.)………………
� \@/\@��@/�9 ���?� /////////////////////////////////////……..�� 2 "*///////////////////////…���������*�////////����*/////……/���������?�):|
9. Physical features, deformities and other details of the arrested person:
� 0)�l����H�6L����>��?����2��-�B�6-�� 0�����- �'(��6--�N:-
Sex
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Date/Year of
Birth
�(�0�0�/-.
Build
>��?����2��-�
Height
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Identification Marks(s)
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1 2 3 4 5 6
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Habit (s)
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Language/
Dialect
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PLACE OF
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� Other features, if any �'(��,WNB�������:�!����*�//////////////////......................................................................................................….
�10.� Whether finger-prints taken :��')90,�M��& �0�>���0,��)�*� � Yes/No�!�/�!? *
�
11. Socio-economic profile of the arrested person :�0)�l����H�6L��������+����- �O0� ��+<�0�*:
(a) Living Status: Living alone / Living with family / with associate in pucca house / hotel / hostel / katcha house / thatched house / slum /
homeless / harbourer.
��*���@-� <��:� '�& ,�/���-�����!�/�!��)@���!���f�& �1���S/!��,/I�^�-��/�n��1�/Io��/p9K)@�pM�F?/2&1�/O0\� |�
- 2/3 -
I.I.F.-III/����� �������� ����� �������� ����� �������� ����� �������� ����III
(b)�3* Educational qualification(s) �>8+W����K���*..................................….(c) �)* Occupation �H�-���*/////............................../////////
�d)�1*��Income Group:�O��-) *�:
� �(i) Economically weaker section (Annual income below Rs. 25,000/-)
O0� ��_67��&�������-) ��-�6. ��O��d/�X$BGGG/-��&���)
(ii) Lower income (Rs.25,001/- to Rs.50,000/-)
�����0�U��O���d/�X$BGG#/-��&�d/�$GBGGG/-���*
(iii) Lower middle income (Rs. 50,001/- to Rs. 1,00,000/-)
�����0�U���q���O���d/�$GBGG#/-��&�d/�#BGGBGGG/-���*(iv) Middle income (Rs.1,00,001/- to Rs.2,00,000/-)
�����q���O���d/�#BGGBGG1/-��&�d/�XBGGBGGG/- ��*
(v) Upper middle income(Rs.2,00,001/- to Rs.3,00,000/-)
���Cn��q���O���d/�XBGGBGG#/-��&�d/�eBGGBGGG/-���*(vi) Upper income (Above Rs.3,00,000/-)
�����Cn�O���d/�eBGGBGGG/-��&�'0"�)
12. Whether the arrested person, as per observation and known police records:
� ����F��,��- �J����90,������� ��& �O"�����B�f���0)�l����H�6L :
(a)��* Is dangerous:� Yes/No (b)�3*� Previously jumped any bail Yes/No
3������!8�?� � � !�/�!? � ���������- ��S����@����������2�0��,��!8?�� ��!�/�!?
(c)�)* Is generally armed � Yes/No (d)�1*� Operates with accomplices Yes/No
� O��;�����>h��3���!8?� � !�/�!? � ��������!��0)�M�� �!������>@,�!8? !�/�!?
(e)��o* Is known/listed criminal Yes/No (f)�*� Is recidivist Yes/No
� J��/��@2T�'���"@�!8? !�/�!? � �������'���"�H���@�!8?� � � ��!�/�!?
(g)�I* Is likely to jump bail � Yes/No (h)��* � If released on bail, likely to commit crime
� �������& ��;����2�0��,�&� � !�/�!? �����������or threaten victims/witnesses. � Yes/No
� ���� 5�-���!8?� � � � ������������������!��!��&��& �2���'���" ���&��� !�/�!?
� � � � � � �����������@�F�M/)-�!M����"����&�����U5�-���!8?
(i)(p* Is wanted in any other case ����@�'(��'���"��S�-� 0I��!8?* � Yes/No�!�/�!? *
( If Yes against item (b), (e) or (i), give case reference/Sections. Attach separate sheet, if required)
� � (����3BF�'�-��p����CD��!��!ZB�������,��� �5 /"���Y ����CV,&3���S | ����O-P���!�B����
� � ',)���7��R�@���S )
13. Name and address of the witnesses ( At least one witness is necessary ) )-�!M��������[�����:������&�������)-�!�'0�-�� �!8
�1* Signature
!<��W�!<��W�!<��W�!<��W�
�2* Signature
� � � � � !<��W��
14. Signature or LTI of arrested person�0)�l����H�6L��& �!<��W�����2��&�' )�a& ����0�>��*
Signature of Investigating Officer
���'0"���?��& �!<��W�Name .............................…………….……
r��Rank .....................................No. ..............
Place/<��� .........……........� � � � � ��� � ������� /�
Date / �����..........…….......
��eeee/3��������
I.I.F.-IV/����� �������� ����� �������� ����� �������� ����� �������� ����IV
PROPERTY SEARCH & SEIZURE FORM
�U�6D�����,�>@��- ��=�@���� �U�6D�����,�>@��- ��=�@���� �U�6D�����,�>@��- ��=�@���� �U�6D�����,�>@��- ��=�@���� (Search/Production/Recovery u/s 51/102/165 Cr.P.C……….. etc.)
��������������� �!���"��������������� �!���"��������������� �!���"��������������� �!���"����$#$#$#$#/102/165////////////////AR������& �'(�AR������& �'(�AR������& �'(�AR������& �'(�) ���,�>@) ���,�>@) ���,�>@) ���,�>@/�&>@�&>@�&>@�&>@/2����)@2����)@2����)@2����)@****
�. District(+�,�*...……...........PS(����*..….............Year(-. *……..//..FIR/GD No.(�/��/��//��������� /*.……..…Date(�����*..//......./…
2. Acts and Sections �'0"0�����- �"����*B/////////////////…………………………………………………………………………………////�3. Nature of property Seized : Stolen/Unclaimed/Unlawful possession/Involved/Intestate.
� �=���U�6D��������:���?/,�-����/'-8"��=��/� 0,4/0�- �@��
4. Property seized/ recovered: ��U�6D��=�/2��������&���*(a)��* Date������*………………(b)�3*Time����*///…………….…////� �
(c) �)* Place�<���*//////////////////////////////////………………………………………………………………………//…………………….
(d) �1* Description of the place�<�������6--�N*//////////////////////////////////………………………………………./…………………...
5. Person from whom seized /recovered �H�6L�+���&��=�/2��������):*�:
Name����*/////////////////////……………………Father’s/Husband’s name�6���/�0��������*/////////////////// ………………..//////////
Sex�0, )*///////////////////////////// ……………. /Age�O�9* .………….////////////./ //////Occupation�H�-���*//……………………...///
Address����*/////////////////////////////////////////………………………………………………………………….………………………..
�������������������������������������������������������������������������������������������������������������������������������������
Professional receiver of stolen property.�9��:�!9:��U�6D����H�-��0�����4��� �!8?* Yes/No�!�/�!? *� � �6. Witnesses()-�!)�:
(i) Name(���)……………….. ………………………Father’s/Husband’s name(6���/�0��������)…………. ………………//……….
Age(O�9) …………………………….…………..Occupation (H�-���) …………………Address(���)….. ……………//…………
……………………………………………………………………………………………………………………………………/…….
………………………………………………………….……………………………………………………………………………….
(ii) Name(���)……………………………………….Father’s/Husband’s Name(6���/�0��������)……..…………//////////…………
Age(O�9)……………………..……. …………..Occupation(H�-���)…. ……………………Address(���)…..…………………..
…………………………………………………………………………………………….……………………………………………
…………………………………………………………………………………………………………………………………………
7. Action taken/recommended for disposal of perishable property………………………….……………………………………………
� >@s��7�!��&�-�,@�-<�9��& �0�<���N�!&�9����):���� -�:/0�����>
8. Action taken/recommended for keeping of valuable property ……………………….………………………………………………..
� ��V�-����U�6D�����9�+W���3�&�!&�9����):���� -�:/0�����>
9. Identification required.��f���0>��b�����O-P�����!8?* Yes/No��!�/�!? *� � � � � �
10. Details of properties seized/ recovered ( Use appropriate prescribed form(s) and attach).
� �=�/2��������):��U�6D����6--�N��C��9L�0�"� ������� �������)�����R�@���S*
(1) …………………….………………………………………………………………………………………
(2) …………………….……………………………………………………………………………………….
(Attach separate sheet, if required)������O-P���!�B����',)���Q��R�@���S*
- 1/2 -
I.I.F.-IV/����� �������� ����� �������� ����� �������� ����� �������� ����IV
11. Circumstances/grounds for seizure��=�����&�������+<�0���/O"��*:
12. The above mentioned properties were seized in accordance with the provisions of law in the presence of the above said witnesses/* and a copy
of the seizure form was given to the person/ the occupant of the place from whom seized.
C��9 L��U�6DB�i����>� ��)��)-�!M/*����C�+<�0���S������@���-"��M��& �'�9�����=�����):������=�@���� ��������0��
C��H�6L/<�����& �0�-��@�����?�):�+���&��U�6D��=�����):�!8 |
13 The following properties were packed and/or sealed and the signature of the above said witnesses obtained thereon or on the body of the
property.
0�U�0,+3��-<�9Y ����)-�!M����C�+<�0���S��8���- /'�-���@,������)��������8��M����'�-���U�6D����C��9 L�)-�!M��& �
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�U�6DIndicate whether signature obtained on the packet or on the body of
the property
CV,&3���S����!<��W���8�& �����'�-���U�6D������4�����)�|
1 2 3
����������������������������Specimen of the seal is given below
�@,�����������@&������!8�@,�����������@&������!8�@,�����������@&������!8�@,�����������@&������!8 | Signature of the person from whom seized (if present)
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Signature ���������……………………………………………...
!<��W� ���� Signature of Investigating officer
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Rank���* ………………….…No/�� /*.………...
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Place�<���*…………………. Date������*//.. Signature� � � � � � �!<��W�
* In case the property is seized from such a place that no receipt is required to be given to anybody, this portion of the sentence should be struck off.
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- 2/2 -
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(iv) Other Acts & Sections�'(��'0"0�����- �"����*....................................................................................…//////////////////////////////� �5. Type of Final Form/Report: Charge Sheet / Not charge sheeted for want of evidence / FR True, Undetected / FR True, Untraced / FR True,
offence abated / FR Unoccurred .
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6. If FR Unoccurred: False/Mistake of Fact/Mistake of law/Non cognisable /Civil nature.
(tick ' � ' applicable portion).
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9. (a)��* Name of complainant / informant �0>������� /A6D,���&�&�-�,&�������* ....................................................................….
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� �10. Details of Properties/Articles/Documents recovered/seized during investigation and relied upon (separate list can be attached, if necessary).
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11. Particulars of accused persons charge-sheeted: (Use separate sheet for each accused)
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(i) Name����* ............................................///.Whether verified (f����R��6���!8?)..................................…/////////////////////////////////////� � � � � � � �(ii) Father's/Husband's name�6���/�0��������* ....//////////////.....................……(iii) Date/ Year of birth ��(�0�0�/-. *...…………////////
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(ix) Occupation�H�-���*…..………………………………………………………………………………………………………………………
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(xix) Status of the accused:
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12. Particulars of accused persons - not charge sheeted (suspect) : (Use separate sheet for each suspect)
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(ix) Occupation�H�-���* .......//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////� � � � � � ����
(x) Address����*//////////////................................................................................................………………////////////////////////////
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(xii) Suspicion approved :��� �&!�'�9�����* � Yes/No�!�/�!? *� � �(xiii) Status of the accused (suspect): �'05�9L��� ��K"*����+<�0�*:
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Det
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adult
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7
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Any n
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on t
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COMBINED INPUT FORM FOR WANTED/MISSING/KIDNAPPED/DESERTER FROM
ARMED FORCES ETC/ESCAPEE/UNIDENTIFIED PERSON/DEAD BODY
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1. TYPE OF PERSON : (Circle one)�H�6L��������*:�)�,����*
Missing/Kidnapped/Deserter�3����!9O������'05R����*
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2. District�+�,�*………………………/////P.S.(����)……………….……FIR./G.D.No.(�/��/��/���� -�:�� /*///////…………�Date����� �*…….….…/////
3. ACTS & SECTIONS�'0"0����[��"����*:
(i) Act�'0"0���*......................................…….///////////// Sections�"����*//////////////////////////////////////////////////////////////////////////////////////
(ii) Act�'0"0���*////////////................................................Sections�"����*////////////////////................................................................….//////////
(iii) Act�'0"0���*.///////////..........................................…..Sections�"����*///////////////////.................................................................…//////////
4. @ Name����* :///……/////////////////////////////////………………………………………………………………………………………………../
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6. @ Father’s/Husband’s Name�6�����0��������* ://///////////////////////////////……………………………………………………………….///
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9. Height�i�:*/////////// ……..:……///////Cms��&/0�/*� 10. Build�2��-�* :…////////////////…/////////…………..�11. Complextion�� )*:/………….
12. Colour of eyes�O 3������ ) ):�……………////////////////////………………….�13. Colour of Hair(2�,������ )) :…………….…………………/…
14. Deformity type(6-�� 0���������)�……………………………………………………Location(<���) :/……….……….…………………………….
15. Identification marks(�!���0�):…………………..…………………………/�……Location(<���) :………….…………………………….//////////
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Locality(<���)://……………………………………..………………………………..City(>!�) :/……………………………………………………
Distt(+�,�):…………………………….………………………………………………P.S.(����) :…………………………………………………...
______________________________________________________________________________________________________________________________
(FOR MISSING/KIDNAPPED/DESERTER/ESCAPEE/UN-ID PERSON/DEAD BODY ONLY)
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17. Clothes worn(�!�&����&) :…………………………….………………………………………………………………………………………………/
18. Date : Missing/Kidnapped/U. Dead Body Found/Escaped/Deserted :……………………………..…………………………………………………..
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MISCELLANEOUS DETAILS FORM����6-6-"�6--�N���� 6-6-"�6--�N���� 6-6-"�6--�N���� 6-6-"�6--�N����
(DETAILS OF ASSOCIATE OF TERRORIST)����O� �-��?�� 2 "���& �6--�NO� �-��?�� 2 "���& �6--�NO� �-��?�� 2 "���& �6--�NO� �-��?�� 2 "���& �6--�N****
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4. Sex�0, )* ……////////////////////////////////////////////////////////////………………………////////5. �Date of Birth��(��0�0�*/////………………………….. /
6. Date Bail jumped��������&�����?*…………………………………………………….…….……. ……………////////////////////////////////////////////////////
7. Actual date of release�0��9 L����&����-�<�6-��0�0�*……///////////////////////////////////////////……………………………………………………………
8. Associate Details�� 2 0"����& �6--�N*:
1. (i) Name����*/////////////////////////////////………………..……………………………………..………………………………………..
(ii) Father’s/Husband’s Name�6�����0��������* ……………………..……….. ……..…………………/////////////////////////////////
(iii) Type of association�� 2 "��������* ………………… (Relative, Friend, Partner etc.)����P�&���B0�^B5�)@���BAR����*/////////////� � � � � � � � � ������ (iv) Address����*// ………………………………//////////// Locality�<���*/////////// ……….……….………….……………………
� � � City�>!�* ………………………………………//////////Distt �+�,�*…….………….…/…P/S/�����* //…………….…………
2. (i) Name����*………………………………………………………………………………………………. //////////////////////////////
(ii) Father’s/Husband’s Name�6�����0��������*////////////////////////////// …………………………………………………………
(iii) Type of association��� 2 "�������� *……………….. (Relative, Friend, Partner etc.)����P�&���B0�^B5�)@���BAR����*//////////� � � � � � � � � ������ (iv) Address����* ………………………………////////////// Locality �<���*////////……….……….………….……………………
� City �����*////////……………………………………… Distt �+�,�*…….………….…////P/S/�����* …………….…………
�
NOTE: Please use additional sheets in case of more associates.���o�N@:-�'0"��� 2 "M��& �0,��'0���L���Q��R�@���S�
Signature of the Investigation Officer:
'�9� "������ �'0"���?��& �!<��W�
Name����*: ……………………………
Rank������* : …………………………
Number, if any ………………………...
� b��B�������:
Place�<���*: ………………………….. � Date������* …………………………..
ADDITIONAL TERRORIST DETAILS����'0���L�O� �-��?�6--�N���� �'0���L�O� �-��?�6--�N���� �'0���L�O� �-��?�6--�N���� �'0���L�O� �-��?�6--�N���� �
1. Distt/�+�,�*……………….…///�P/S/�����* ……………………/Year�-. *………….... FIR No/��/��/��/� /* ………… Date������* …………..…….
Alphanumeric code of the Accused�'05��)@����-N ������*…………………….….. (As per the Arrest Memo)��0)�l���?��&����& �'�9���*//////////� � � � � � � � �2. Name����*//////////////////////////////////////////………………………………………………………………………………………..……………..………..
3. Father’s/Husband’s Name�6�����0��������* …………………………..………………………………………………////////////////////////////////////////
4. State Dossier No/��������+����� /* ………………………………………………///////5. NCRB Dossier No/���/'/��/=�������+����� /…/////………
� � � � � � � ��6. Country where trained�+����&>��S��0>+W������)�* ……………..…………………7. Category of Terrorist�O� �-��?����\&N@ *……….………/� � � � � ��8. Explosive used����)������)���6-<����* ……………………………………………9. Weapon used����)������)���!0����*…………..……...
� � � � � ��10. Target(s) of terrorist �O� �-��?����,y�*� (i) ………………………………………. (ii) .……….……///………………………………………….
� � � � �11. Area(s) of operation (districts)���� -�!?�W&^��+�,�*
�i) ……….………………………….…………………….. (ii) …………………………………………………………////////////////////////////…
(iii) …….…………………………………………………. (iv)////////////////////////////………………….………………………………………..
(v)……..….……………………………………………….
12. Affiliations and Associations�����-������ 2 "�[��'(������+���� 2 "*
(i) ………….……..…………………..………………/. (ii) …………………////////////////////////////////…. …./////////////////////////////////////
13. Hideouts�I9 ��&����<����* (i) ………..……..……………………/�ii) ………///////////////////////////////…………………………….……………….….
�14. Harbourer Details�>�N��&�&�-�,&����6--�N*:
1. (i) Name ����*///////////////////////////////……………………………..………………………………………………………….…. /
(ii) Father’s/Husband’s Name�6�����0��������*////////////////////////////// ……………….………………………………………/
(iii) Address����*…/////////////……………………………. Locality�<���*////////////////………...…………………………………
� � � City�>!�*/……………………………….///////////////. Distt/�+�,�*………………/////// P/S/�����*/////……….…………..
2. (i) Name����*/////////////////////////////………………………………………………………………………………………………
(ii) Father’s/Husband’s Name�6�����0��������*//////////////////////////// ………………………………………………………//
(iii) Address����*……………………………….////////////// Locality�<���*………...…………………………………/////////////
� � � City�>!�*/………………………………..///////////////// Distt/�+�,�*………………/////// P/S/�����*////……….…………..
NOTE: Please use additional sheets in case of more associates.
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Signature of the Investigation Officer:
� � � � � � � � � '�9� "���'0"���?��& �!<��W�
Name����*: /………////////////////////…………………
Rank������* : ……………………////////////////////…
Number, if any ……………………….../////////////////
� � � � � � � � � � b��B�������:
Date����� �………………………….. � � � � � �� Place�<���*:////……………………….. ////////////////