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Crime and Criminal Tracking Network & Systems (CCTNS) © 2008 Wipro Ltd - Confidential National Crime Records Bureau MHA, Government of India October 01, 2010

(CCTNS) National Crime Records Bureau MHA, Government …police.puducherry.gov.in/cctns with link adds/cctns... · 2010-11-25 · Activities Status •10 states visit completed for

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Crime and Criminal Tracking Network & Systems

(CCTNS)

© 2008 Wipro Ltd - Confidential

(CCTNS)

National Crime Records Bureau

MHA, Government of India

October 01, 2010

1 Activities Status

3 Brief on Functional Requirements

Agenda

2 Plan Ahead

© 2009 Wipro Ltd - Confidential2 © 2010 Wipro Ltd - Confidential2

4 Inputs / Suggestions

Activities Status

• 10 states visit completed for requirement gathering and process understanding.

• State visit reports shared with all states and inputs received. All inputs being consolidated and incorporated post approval from NCRB.

• Functional requirements being discussed with NCRB.

© 2009 Wipro Ltd - Confidential3 © 2010 Wipro Ltd - Confidential3

• 4 state visit completed for best practice study of current IT applications.

• Best Practice report Draft submitted to NCRB for review and approval.

• Draft SRS being submitted to NCRB for review and sharing the comments.

• Prototype of User Interface Screens creation on progress.

•Conference Room PilotWorkshop (Tentative)

• Round 1 : October 11 – October 12, 2010.

• Round 2 : October 18 – October 19, 2010.

• Consolidation and incorporation of inputs received from NCRB,CPMU, CPR inputs in FRS, SRS, Best Practice Report, Process

Plan Ahead

© 2009 Wipro Ltd - Confidential4 © 2010 Wipro Ltd - Confidential4

CPMU, CPR inputs in FRS, SRS, Best Practice Report, ProcessChange Report.

• Design and development post approval of Requirements / SRS.

• Pilot state implementation & testing

• 3rd Party Certification

• Pan India rollout

Rational & Scope

Rationale

1. Structure and Functions

2. Services – Police to Police & Police to Citizen

3. Processes underlying services (Registration, Investigation, Prosecution etc)

4. Functional Requirements for CCTNS

5. Key Issues & Impact

6. Present IT Systems (Best Practices)

© 2009 Wipro Ltd - Confidential5 © 2010 Wipro Ltd - Confidential5

6. Present IT Systems (Best Practices)

Coverage (10 STATES)

1. Assam

2. Chandigarh

3. Chhattisgarh

4. Kerala

5. Maharashtra

Cutting Edge Police Officers Workshop

6. Meghalaya

7. Rajasthan

8. Tamil Nadu

9. Uttar Pradesh

10. West Bengal

Coverage (CENTRE)

1. NCRB

2. MHA

3. DIT

4. NIC

5. Interfacing Agencies

Some Key Statistics

1. Police Stations (State) – 70+ personnel

2. Senior Officers (State) – 200+ personnel

3. Senior Officers (Centre) – 25 personnel

4. Some Key Existing IT Applications Studied

• CCIS

• CAARUS

• E-Cops

• G-Cops

• CIS

• CMS

• RSMS

• AFIS

• MVCS

• Third Eye

© 2009 Wipro Ltd - Confidential6 © 2010 Wipro Ltd - Confidential6

• CAARUS

• Talaash

5. Key Reports and Registers – 80 plus (collated)

6. Key Processes

• Registration – 20

• G-Cops

• KT Police

• CMS

• MOB

• AFIS

• RADMS

• Third Eye

• CIPA

• Investigation – 10 • Prosecution – 8

Original Functional Requirements: 200 (State) + 49 (Centre)

Additional Functional Requirements: 114 (State) + 11 (Centre)

Functional Requirements Summary

� Citizen Services– Service Delivery

• Police Stations / Higher Offices

• PCR Interface

• Online

• CSCs / Public Service Windows’

– Services

© 2009 Wipro Ltd - Confidential7 © 2010 Wipro Ltd - Confidential7

– Services• Including complaints, service requests, information, advisories & ‘tips’

• Generation of ‘Complaint Reference Number’ for status tracking

• Can download e-Forms, fill it offline & submit it once connected to a network

• Online searchable FAQs, Library’s etc.

• Acknowledgement of status’ via SMS, Email & Online

• Safe & secure for both police & citizen

• Backed by physical verification processes

� Registration– Online data entry including linkages to citizen complaints

– Features to ensure minimum data entry (parameterization with state level customization)

– Facility to upload and attach scanned documents (images, fingerprints etc.)

– Ability to conduct simultaneous background checks including antecedents

– Ability to assign, forward, re-assign, transfer cases

– Ability link & de-link cases / complaints / verifications / crimes / criminals

Functional Requirements Summary

© 2009 Wipro Ltd - Confidential8 © 2010 Wipro Ltd - Confidential8

– Ability link & de-link cases / complaints / verifications / crimes / criminals

– System checks and alerts to reduce duplicity & redundancy

– Ability to provide response through Email, SMS and Post

– Ability to forward requests to other states & receive results

– Generation of unique request numbers for each type of case at police station

– Linkages with PCR Call Interface

– Ability to generate (system) alerts & notifications to all concerned & connected offices

– Facility to sign documents using digital pens & image scanner

– Linkages with email & messaging systems

� Investigation– Ability to capture information & update status’ during different stages of the case

– Facility to parallel forward case requests to other agencies (forensic labs, CFPB etc)

– Ability to define workflows’ during investigations (state level customization)

– Ability to capture and attach finger prints

– Ability to conduct detailed multi state search on crime / criminal information

– Features to access and view investigation tools and manuals, online & on mobile phones

– Parameterization of maximum data entry (reducing time taken & corrections)

Functional Requirements Summary

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– Parameterization of maximum data entry (reducing time taken & corrections)

– Facility to view dashboards on various facets of case/s based on access rights

� Prosecution– Interface for data entry of proceedings from courts and jail

– Ability to generate summons / warrants

– Facility to change the status of the case based on proceedings

– Ability to create and view calendar items related to case/s

– Ability to set alerts and notifications for case/s

– Detailed dashboard on case/s on processes & present / planned activities

� MIS & Reporting

– Ability to conduct in-depth user defined search queries on people, objects, locations & events

– Ability to prepare master formats for reporting (state level customization)

– Ease of navigation between crime and criminal data with linkages to different sources both at national level and inter-state level

– Advanced functionalities for investigation tool-kits

– Rights access based search to maintain information security

Functional Requirements Summary

© 2009 Wipro Ltd - Confidential10 © 2010 Wipro Ltd - Confidential10

– Rights access based search to maintain information security

– Integration with email and messaging systems to provide for data sharing

– Dashboards for all users throughout the hierarchy

– Ability to create linkages between cases / crimes / persons / tips etc.

– Facility to generate detailed reporting from police station upwards

– ‘Talaash’ Services

– Reporting services on missing, abandoned, recovered property/vehicles

� General– Ability to create, view and print response to general requests

– Linkages made available with external agencies & service generation points

– Role based access

– Multiple security levels

– Data synchronization between Police Station – State – Centre

– Flexibility of masters’ definition at state level

Functional Requirements Summary

© 2009 Wipro Ltd - Confidential11 © 2010 Wipro Ltd - Confidential11

– Flexibility of masters’ definition at state level

– Configurable alerts, calendars and events

– Inbuilt mail and messaging system

– System administration and management

Functional Requirements - Some Key Inputs

• System to allow the user to link Unidentified Dead Bodies with Missing Persons

• System to allow the user to send copies of the FIR to a distribution list through email

• System should generate a complaint reference number for retrieval of complaint status information

© 2009 Wipro Ltd - Confidential12 © 2010 Wipro Ltd - Confidential12

of complaint status information

• System should allow the user to lodge an anonymous information (in case the user does not want to disclose personal details)

• System should dispatch the response of a petition / service request via Email / Post / SMS

And update the status of the application in the system

• System to allow addition of acts and sections at PS level and get approval from State Authority in case act/section is missing.

Inputs & Suggestions

© 2009 Wipro Ltd - Confidential13 © 2010 Wipro Ltd - Confidential13

© 2008 Wipro Ltd - Confidential© 2008 Wipro Ltd - Confidential

Thank You