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    The Project on Integrated Urban

    Development Master Plan for the City ofNairobi in the Republic of Kenya

    Telecommunications Sector

    1. Current Condition of TelecommunicationSector

    2. Draft Master Plan

    Masahiro SakagamiNippon Koei Co., Ltd.

    October 8, 2013

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    D

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    Contents

    1.Current Condition of Telecommunication Sector

    (1) Major Indicator on Telecommunication Sector(2) Related Plan(3) Fact (Constraint/Problem)2. Draft Master Plan(1) Demand and Gap Analysis(2) Development Plan(3) Priority Project

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    Items Penetration Ratio

    Fixed Telephone Penetration Ratio 0.7% (as of 2011)

    Mobile Telephone Penetration Ratio 64.8% (as of 2011)

    Internet Use Penetration Ratio 28% (as of 2011)

    Broadband User 1.8% (as of 2012)

    Postal Service Use 12%(as of 2011)

    Table1: Major Indicator on Telecommunications

    Source: ITU, National ICT survey report 2011 (CCK), Anural Report 2011/12 (CCK)

    1. Current Condition of Telecommunications(1) Indicator on Telecommunications

    Province Fixed-telephone(%)Mobile Phone

    (%)Internet

    (%)

    Nairobi 11.9 76.2 28.3Central 1.4 74.0 7.1

    Coast 6.3 50.7 8.4Eastern 2.0 64.2 4.9North Eastern 1.2 41.1 3.6Nyanza 1.8 57.3 5.8Rift Valley 2.3 58.0 4.7Western 1.2 49.5 1.5

    Table2: Digital Divide among Nairobi city and Provinces

    Source: National ICT survey report 2011 (CCK)

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    Current Trend of Telecommunications

    12,934

    17,36220,119

    25,280

    29,703

    527 697 460 379 263

    0

    5,000

    10,000

    15,000

    20,000

    25,000

    30,000

    35,000

    N u m

    b e r o

    f U s e r s

    ( 1 0 0 0 u s e r s

    )

    Year

    number of mobile users

    number of fixed users

    30.3

    42.449.1

    61.664.8

    1.2 1.7 1.7 0.9 0.70

    10

    20

    30

    40

    50

    60

    70

    2007 2008 2009 2010 2011

    P e n e t r a t i o n

    ( % )

    Year

    mobile penetration

    fixed penetration

    Figure 1: Number of Users of Fixed and Mobile in Kenya Figure2 : Penetration Ratio of Fixed and Mobile in Kenya

    Comparing with rapid growth ofmobile users, fixed telephonesubscribers tend to have decreased.

    Fixed penetration ratio from 2007 to2011 is about 1% and tends to fall byyear. On the other hand, mobilepenetration raises about 30 to 65% insame period. This means that mostof telephone users in Kenya inclinetoward mobile.

    Fixed telephone and Mobile

    Source: JICA Survey Team (JST) based on CCK Annual Report 2011/12 Source: JICA Survey Team (JST) based on ITU Statistics

    1. Current Condition of Telecommunications(1) Indicator on Telecommunications

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    Current Trend of Telecommunications

    Figure 1: Penetration Ratio of Internet in Kenya Figure2 : Number of Licensed Postal and Courier Operators

    Internet User from 2010 to 2013 isincreasing rapidly. However,broadband user who can connect tointernet at a speed of over 256kbps isless that 3% of the population.

    Internet

    Source: JICA Survey Team (JST) based on ITU and CCK Annual Report2011/12 Source: JICA Survey Team (JST) based on CCK Anural Report 2011/12

    1. Current Condition of Telecommunications(1) Indicator on Telecommunications

    0

    5

    10

    15

    20

    25

    30

    35

    40

    2007 2008 2009 2010 2011 2012 2013

    P e n e t r a t i o n R a t i o

    ( % )

    Year

    Internet Penetration

    Broadband Penetration

    0

    20

    40

    60

    80

    100

    120

    140

    160

    180

    200

    2008 2009 2010 2011 2012

    Year

    Number of LicencedPostal and CourierOperators

    Number of licensed postal/courieroperator is increasing at a rate of 10%per year.

    Postal and Courier Services

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    Current Trend of Telecommunications

    Source: Source: CCK Annual Report 2011

    Subscriptions / Users 2008/09 2009/10 2010/11 2011/12 May 2013

    Terrestrial Mobile Data/InternetSubscription 1,562,065 3,059,906 4,189,720 7,655,576 9,589,851

    Terrestrial Wireless Data/InternetSubscription 8,602 22,134 29,979 21,709 24,011

    Satellite Data/Internet Subscription 26 953 960 519 727

    Fixed Digital Subscriber Line(DSL)Data/Internet Subscription 7,822 9,631 15,168 11,682 10,390

    Fixed Fiber Optic Dat

    a/InternetSubscription 851 4,303 22,460 49,371 55,007

    Fixed Cable Modem (Dial Up)Data/Internet Subscription 21 25 - 25 25

    Total Internet Subscription 1,824,203 3,096,952 4,258,287 7,738,882 9,680,011Estimated Internet Users* 3,648,406 7,832,352 12,538,030 14,032,366 16,444,861

    Note:* The number of Internet users is estimated by multiplying by 1 the number of mobile data/internetsubscriptions, by 10 terrestrial wireless subscriptions, and by 100 fixed DSL, Fibre optic and satellite subscriptions.There is no scientific method of estimating internet users; for the purpose of this report the methodology adopted isborrowed from the recommendation from ITU and Internet Market Study 2006 carried out by the Commission.

    For the number of the internet subscriptions, over 98 % of them have beenmobile users since 2009/10 and over 50% of the internet users connects to theinternet through their mobile in 2011/12.

    Table1: Subscriptions and Users of Internet

    Internet Connection

    1. Current Condition of Telecommunications(1) Indicator on Telecommunications

    Source: Source: CCK Annual Report 2011/12, Sector Statistics Report(3 rd Quarter 2012/13)

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    Current Trend of Telecommunications

    Source: Source: CCK Annual Report 2011/12, Sector Statistics Report(3 rd Quarter 2012/13)

    The broadband subscription as of 2012 represented about only 1.8% of thepopulation of Kenya.

    As same as the internet user, mobile user represents 90 % of the internetsubscriptions

    It can be seen that mobile expands at an explosive pace.

    Table: Broadband Subscriptions

    Internet Broadband Service

    Subscriptions 2010/11 2011/12 May 2013Fixed Broadband (DSL, Satelliteand Fibre) 6,552 35,265 N/A

    Wireless (Wimax) 5,646 17,282 N/A

    Mobile 108,928 674,255 N/A

    Total 121,126 726,802 1,178,077

    1. Current Condition of Telecommunications(1) Indicator on Telecommunications

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    Internet

    Current Trend of TelecommunicationsMajor Operators in Kenya

    SafaCategory Operator Note

    Fixed phonesubscription

    Telkom Kenya (Orange)

    Mobile phonesubscriptionM-Pesa

    SafaricomTelkom Kenya (Orange)Airtel Network KenyaEssar Telecom Kenya

    As of March 2013, 78% of totalmobile subscribers used M-pesaservice.

    Internetsubscription

    Wananchi TelecomKenya Data Network (KDN)Access KenyaTelkom KenyaSafaricom

    These 5 operators provideinternet connection services andaccount for 90% of market.

    1. Current Condition of Telecommunications(1) Indicator on Telecommunications

    Source: JICA Survey Team (JST) based on Sector Statistics Report Q3 2012/13 issued by CCK on July 2013

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    Comparative Position of Kenya

    Figure 1: Penetration ratio of Mobile Subscriptions inKenya among 4 countries

    Figure 2: Penetration ratio of Individual Using the Internet inKenya among 4 countries

    Figure 3: Penetration ratio of Fixed-telephonesubscriptions in Kenya among 4 countries

    Source: JICA Survey Team (JST) based on ITU statistics

    1. Percentage of mobile subscription is thehighest in Kenya among countries as shownin Figure 1, on the other hand fixedsubscription tends to decrease as shown in

    Figure 3.

    2. Increasing Internet users in Kenya is anotable point comparing with neighboringcounties.

    0

    20

    40

    60

    80

    2007 2008 2009 2010 2011

    %

    Year

    Kenya

    Ethiopia

    Tanzania

    Uganda

    0

    5

    10

    15

    20

    25

    30

    2007 2008 2009 2010 2011

    %

    Year

    Kenya

    Ethiopia

    Tanzania

    Uganda

    00.20.40.60.8

    11.21.41.61.8

    2007 2008 2009 2010 2011

    %

    Year

    Kenya

    Ethiopia

    Tanzania

    Uganda

    1. Current Condition of Telecommunications(1) Indicator on Telecommunications

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    Comparative Position of Kenya

    0

    50

    100

    150

    Developed Developing World Kenya

    0

    20

    40

    60

    80

    Developed Developing World Kenya

    0

    10

    20

    3040

    50

    Developed Developing World Kenya

    Figure 1: Penetration ratio of Mobile Subscriptions inKenya as World Comparison

    Figure 2: Penetration ratio of Individual Using the Internet inKenya as World Comparison

    Figure 3: Penetration ratio of Fixed-telephonesubscriptions in Kenya as World Comparison

    Source: JICA Survey Team (JST) based on ITU statistics

    1. Ownerships of mobile and Internet in Kenya almostline up among developing countries and the wholeworld.

    2. As for individual using of Internet in Kenya, its

    penetration ratio is almost the same as developingcountries and the whole world.

    3. In the matter of fixed-telephone subscriptions inKenya, low penetration ratio stands out comparedwith other rest of the world.

    1. Current Condition of Telecommunications(1) Indicator on Telecommunications

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    Kenya Vision 2030 (Government of Kenya)

    Roadmap for Kenya's transformation into a newlyindustrializing, and middle-income country.

    National Broadband Strategy for Kenya(2013)

    (MOICT/CCK)Strategy and its implementation plan for 2013-2017on Telecommunications Sector to achieve KenyaVision 2030

    1. Current Condition of Telecommunications(2) Related Plan

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    Summary of Current Condition

    1. Current Condition of Telecommunications(3) Fact (Constraint/Problem)

    1. Mobile penetration of Kenya reached more than half of thepopulation meanwhile fixed telephone, internet use, postalservice are not in widespread use.

    2. Telecommunications Indicators for Nairobi City are higherthan the national figures thus there is a difference on

    distribution of ICT equipment between urban and rural area.3. Unintegrated telecommunications infrastructure in Nairobi

    have adverse effect on preservation of urban landscape asservice provider.

    4. Quality of construction or installation works is varied.5. Insufficiency of information sharing and inefficiencies ingovernmental administrative services

    6. Insufficiency of information dissemination (especially lack ofpush-based information dissemination system) to the citizens D r a

    f t W o r k i n

    g G r o u p

    M a t e r i a l

    1 C t C diti f T l i ti

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    Pull-based / Push-based informationdissemination

    1. Current Condition of Telecommunications(3) Fact (Constraint/Problem)

    Pull-based information disseminationInformation is provided based on the user's request.

    Push-based information disseminationInformation is provided irrespective of user's wish.

    InformationRequest

    Get

    Information Dissemination

    Source: JSTFigure Pull-based and Push-based information Dissemination D r a

    f t W o r k i n

    g G r o u p

    M a t e r i a l

    1 C t C diti f T l i ti (3) F t (C t i t/P bl )

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    1. Current Condition of Telecommunications (3) Fact (Constraint/Problem)

    Page 14

    Low fixed-telephone penetrationratio (0.7%)

    Fact (problem, constraint) Cause Issue

    Low broadband penetration ratio(1.7%)

    Introduction of commonunderground duct shared by theoperators

    Communication lines don't reach allof residences.

    Low internet penetration ratio

    (28%)

    Insufficiency of metro trunkcommunication network capacity

    Installation of fiber optic for trunkcommunication and local accessnetwork toward broadband access

    Introduction of tower sharing for the

    operators

    Insufficiency of wireless internet

    access service including mobile andwimax

    Operators' uncoordinateddeployment of telecommunicationinfrastructure

    Telecommunication infrastructureuses land inefficiently and ruins theurban landscape.

    Improve coordination among publicagencies (NCC, CCK, Road Operators)

    Incompliance of guideline/code forconstruction works

    Variability of construction quality Establishment of framework onconstruction supervision andmaintenance works

    No intranet in governmental officesInsufficiency of awareness of ICT

    Insufficiency of information sharingand inefficiency of governmentaladministrative services

    Introduction of governmentdedicated networking amonggovernmental officesICT literacy education for officers

    Low postal service use (12%) Insufficiency of postal servicesDevelopment of SMS, E-mail,Courier Service

    Encouragement of communicationthrough ICT equipment

    Insufficiency of informationdissemination tools

    Insufficiency of informationdissemination to the citizens

    Introduction of push-basedinformation dissemination system

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    Demand of Mobile Telephone

    1. Mobile growth rate of typicalAfrican countries is nearly constantand linear after it starts torise.(Figure 1)

    Page 15

    2. Draft Master Plan(1) Demand and Gap Analysis

    Year 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Growth Rate(2011)-(2001)

    France 49.20 62.29 64.55 69.29 73.51 78.84 84.17 89.66 93.36 92.75 92.03 94.79 32.50Japan 53.12 59.43 64.35 68.67 72.43 76.34 78.94 84.84 87.24 91.90 97.43 104.95 45.52

    UnitedKingdom 73.80 78.32 82.96 91.03 99.66 108.75 115.76 121.25 125.24 130.17 130.76 130.75 52.44

    UnitedStates 38.75 45.00 49.16 55.15 62.85 68.63 76.64 82.47 85.68 89.14 91.86 92.72 47.72

    Germany 58.53 68.13 71.73 78.56 86.43 96.04 103.78 116.62 127.95 127.42 127.04 132.30 64.17Canada 28.46 34.39 37.95 42.05 47.02 52.71 57.46 61.49 66.29 70.71 75.92 79.73 45.34

    Italy 74.13 89.59 94.26 98.11 107.70 121.87 136.11 150.94 150.84 149.44 154.64 157.93 68.34Average 62.45 113.31 50.86

    Figure 1: Penetration Ratio of Mobile among counties

    Source: JICA Survey Team (JST) based on ITU statistics

    Table 1: Penetration Ratio of Developed Counties

    2. Penetration ratio of the seven major industriescountries move up at averagely 50 percentpoints per decade. (Table 1)

    0

    20

    40

    60

    80

    100

    120

    140

    2 0 0 0

    2 0 0 1

    2 0 0 2

    2 0 0 3

    2 0 0 4

    2 0 0 5

    2 0 0 6

    2 0 0 7

    2 0 0 8

    2 0 0 9

    2 0 1 0

    2 0 1 1

    %

    Year

    Kenya

    S.Africa

    Tunisia

    Algeria

    UgandaEthiopia

    Tanzania

    64.8%

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    Demand of Mobile Telephone

    1. Applying a growth rate of the 50 percent points perdecade, mobile demand is expected as below.(Table 1)

    2. It is observed that mobile subscriber will exceedcurrent capacity before 2018.

    Page 16

    2. Draft Master Plan(1) Demand and Gap Analysis

    Table 1: Demand of Mobile TelephoneYear 2013 2018 2023 2030

    Population 43,300,000 49,500,000 56,000,000 65,600,000

    Mobile Penetration (%) 69 102 127 162

    Mobile subscription 29,849,336 *1 50,490,000 71,120,000 106,272,000

    Capacity 49,977,000*2

    Note*1: Sector Statistics Report Q3 2012/13 issued by CCK on July 2013*2: Figure of capacity is as of 2012 based on CCK Annual Report 2011/12

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    Demand of Internet Use

    1. Applying the trend, demand of internet use is expectedas below.(Table 1)

    Page 18

    2. Draft Master Plan(1) Demand and Gap Analysis

    Source: JICA Survey Team (JST) based on ITU statistics

    Table 1: Demand of Internet Use

    Year 2013 2018 2023 2030

    Population 43,300,000 49,500,000 56,000,000 65,600,000

    Internet Penetration (%) 37 60 81 90

    Estimated Internet User 16,444,861 *1 29,700,000 45,360,000 59,040,000 Note*: Sector Statistics Report Q3 2012/13 issued by CCK on July 2013

    Based on the number of estimated internet user,demand of international internet bandwidth will bepredicted as shown in next slide.

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    Demand of Bandwidth for International Communication

    Page 19

    2. Draft Master Plan(1) Demand and Gap Analysis

    Source: JICA Survey Team (JST)

    Table 1: Demand of Bandwidth for International Connection

    AssumptionBroadband Subscription: Linear IncreaseIndividual Data Usage per day: 3Gbyte(Broadband

    User), 300Mbyte(Narrowband User)International Connection Ratio: 0.7 (Not all of

    data go outward through the undersea cable andsatellite.

    No. Year Unit 2013 2018 2023 2030 Calculation1 Population 43,300,000 49,500,000 56,000,000 65,600,0002 Internet User individual 16,444,861 29,700,000 45,360,000 59,040,0003 Internet User Ratio % 38 60 81 904 Broadband User Ratio % 2.7 8 13 205 Broadband subscription 1,178,077* 3,960,000 7,280,000 13,120,000 No.1 x No.4 /1006 Individual Data Use per day Mbyte 3,000 3,000 3,000 3,0007 Individual Data Use per day Mbit 24,000 24,000 24,000 24,0008 Total Data Per day Mbit 28,273,848,000 95,040,000,000 174,720,000,000 314,880,000,000 No.5 x No.79 Necessary Bandwidth (Broadband User) Mbps 327,244 1,100,000 2,022,222 3,644,444 No.8/24/60/60

    10 Narrowband subscription 15,266,784 25,740,000 38,080,000 45,920,000 No.2-No.511 Individual Data Use per day Mbyte 300 300 300 30012 Individual Data Use per day Mbit 2,400 2,400 2,400 2,40013 Total Data Per day Mbit 36,640,281,600 61,776,000,000 91,392,000,000 110,208,000,000 No.10 x No.12

    14Necessary Bandwidth (NarrowbandUser)

    Mbps 424,077 715,000 1,057,778 1,275,556 No.13/24/60/60

    15 Necessary Bandwidth (Internal) Mbps 751,321 1,815,000 3,080,000 4,920,000 No.9+No.1416 Internal Connection Ratio 0.70 0.70 0.70 0.70

    17 International Necessary Bandwidth Mbps 525,925 1,270,500 2,156,000 3,444,000 No.15 x No.1618 International Available Bandwidth Mbps 921,319**:Sector Statistics Report Q3 2012/13 issued on July 2013 (CCK)

    It is observed that internationalbandwidth will exceedcurrent capacity before 2018.

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    2. Draft Master Plan(2) Development Policy

    Source: JICA Survey Team (JST) based on ITU statistics

    Development Policy1. High Speed and Reliable Communications Network and its

    Connectivity2. Collaboration among Governmental Players and Operators3. Policy, Regulation and Institution development4. Promotion of E-government5. Protecting the Citizens from Disaster and Extraordinary

    Happenings

    Development Goal1. Expansion of Broadband Services to Whole Area of Nairobi

    County.2. Establishment of National Infrastructure Sharing Policy.3. Improvement of Digital Literacy of Nairobi citizens4. Provision of Prompt and Reliable Governmental Administrative

    Service to Nairobi citizens5. Disaster Prevention Information Dissemination to the Citizens

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    Project Necessary to realize Development Goals1. Fiber Optic Trunk Communication Network in Nairobi

    City2. Common Infrastructure for Operators

    3. Introduction of Governmental Dedicated Networkamong Governmental Offices

    4. Disaster Information Gathering and DisseminationSystem

    5. National Addressing System (On-going Project)

    6. Government Data Center and Cyber Security

    7. ICT Literacy Education for Citizens8. Establishment of Framework on Construction

    Supervision and Maintenance Works

    9. Infrastructure Sharing Policy

    Page 21

    2. Draft Master Plan(3) Priority Project

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    Project1:Fiber Optic Trunk Communication Network in Nairobi City

    Page 22 Source: JICA Survey Team (JST)

    Figure 1: Conceptual Diagram of Telecommunications Network

    2. Draft Master Plan(3) Priority Project

    Upgrading ofLocal Access

    Network

    Upgrading ofNairobi Metro

    TrunkCommunication

    Network

    National BackboneCommunication

    Network

    Mobile

    Office

    Building

    Residence

    : Main Exchange

    : Local Exchange

    : Fiber Optic Ring

    Legend

    Objective Effect

    Establishment of high speed networkImprovement of connectivity fromusersUpgrade of submarine cable capacity

    Increasing of the number of internet userEnhancing of convenience of internetPromotion of citizens' participation to E-government

    (Access to on-line government service)Promotion of ITS (Intelligent Transport System)

    Figure 2: Network Construction Plan

    Figure 3: Land Use Framework

    Responsibility:Operates

    Shokimau

    AirportNorthImaraDaima

    Makadara

    RuaiDandora

    RuiruGithurai

    Kasarani

    Runda-Runda

    KabeteUthiru

    Woodlry

    Dagoretti

    Karen

    Langata

    CBD

    Tatu City

    Metro TrunkCommunication Network

    National BackbornCommunication Network

    Legend

    (along the road network)Urban Core

    Sub Center (Jct.)

    Sub Center (Sta.)

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    Project2:Common Infrastructure for Operators

    Page 23

    Source: Ministry of Land, Infrastructure, Transport and Tourism.Kanto Regional Development Bureau website

    Table 1: Recommended Common Infrastructure

    2. Draft Master Plan(3) Priority Project

    Item Outline

    Commonunderground duct

    Operators can install their cables inthe underground duct accordingwithout excavation works

    Shared AntennaTower

    Operators can install theirantennas without installation ofnew tower.

    Figure 1: Image of Common Underground Duct

    Objective Effect

    Avoiding uncoordinatedinfrastructure deployment byoperators

    Coordinated land useImprovement of urban landscapeReduction of road constrictionIncreasing of road user satisfactionReduction of telecommunication equipment/cabling work costProtection against vandalism

    (fiber optic)

    Communication cablesPowercables

    Casing pipe

    Cable

    Responsibility:NCC

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    Project3:Introduction of Governmental Dedicated Network among

    Governmental Offices

    Page 24 Source: JICA Survey Team (JST)

    Figure 1: Conceptual Diagram; Introduction of Government Dedicated Network for Governmental Offices

    2. Draft Master Plan(3) Priority Project

    Objective EffectInformation sharing amonggovernmental offices, its site office,ministries and agenciesEstablishment of reliable exclusivenetwork which is unaffected bycommunication congestion

    Prompt and effective implementation of administrative managementProvision of prompt administrative service to citizensImplementation of smooth BCP (Business continuity planning) whendisaster / unusual situationBasis of introduction of E-government

    Responsibility:NCC, MOICT

    : Nairobi City County Headquarter

    : Nairobi City County Site Office

    Government FiberOptic Network

    : Ministry and agency

    Government FiberOptic Network

    Ministry of Devolutionand Planning

    Nairobi City CountyHeadquarter

    Legend

    :Data Center(Implementation in another project)

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    Project4:Disaster Information Gathering and Dissemination System

    Page 25

    2. Draft Master Plan(3) Priority Project

    Objective EffectInformation and data gathering

    from sites and concernedorganizationWidespread and coinstantaneousInformation dissemination to thecitizens

    Conservation of the citizens lives and propertiesSecure the safety of the citizensDeliver of administrative information disseminated during timeof peace

    Responsibility:NCC

    Rainfall

    River WaterLevel

    Announce:Evacuate to safearea due toexpected flood!

    Site Office

    Dedicated WirelessCommunication

    Dedicated WirelessCommunication

    Dedicated WirelessCommunication

    OutsideMegaphone

    ConcernedGovernmentalOrganization

    DedicatedGovernmental

    Network

    Portable HandsetReporting Disaster

    Condition to Headquarter

    Disseminating EmergencyInformation to the citizens

    Ministry of Environment, Water andNatural ResourceKenya Meteorological DepartmentKenya National Disaster Operation center

    Observation Station

    Water Level Info.

    Rainfall Info.

    Meteorological Info.Disaster Info.

    PC, SmartphoneDigital Signage

    Internet

    Information Gathering Information Disseminating

    Disaster Management Risk Assessment/Planning Pre-impact Activity Emergency

    Management/Operation Restoration of

    Infrastructure/Services Reconstruction

    NCC Headquarter

    Information Sharing

    Figure 1: Disaster Information Gathering and Dissemination SystemSource: JICA Survey Team (JST)

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    Project5:National Addressing System

    Page 26

    2. Draft Master Plan(3) Priority Project

    Objective EffectMaking a database of property androad with linking geographicalcoordinatesInformation provision to relevantorganization

    Efficient city managementFacilitating of identification of citizens, revenue collection, andprovision of efficient rescue services.

    MOICT

    National Addressing System

    Nairobi County

    Property number Landlord, property owner Street name Land reference number Name of the building Geographical coordinates ofthe property

    47 counties in Kenya

    Databaseserver

    GISserver

    WEB server

    Postal/Courier Operators Door to door delivery service Improving of delivery speed and

    accuracy Facilitating e-commerce

    Emergency / security Services Increase of dispatching speed andaccuracy

    Tax Office Efficient tax collection

    Centralization

    Information

    Provision

    Responsibility:MOICT, NCC, CCK

    Figure 1: Conceptual Diagram of National Addressing SystemSource: JICA Survey Team (JST)

    Power CompanyWater companyTelecommunication Company

    Address Resident

    Stakeholder

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    Project6:Government Data Center and Cyber Security

    Page 27

    2. Draft Master Plan(3) Priority Project

    1. Function of Datacenter

    Objective Effect

    Centralizing data and informationEnsuring the security of the government information and dataReduction of maintenance and operation cost for administrativemanagementSmooth implementation of administrative management

    Operation Data storage and its backup

    Monitoring Monitoring of server, network equipmentTroubleshooting Detecting the cause, arranging the alternation, replacement works

    Management Account management, performance management

    2. Requirement of DatacenterUninterrupted power source Emergency generator, UPS

    Security Lock-up interlocking with Entering /leaving management (IC cardidentification, biological identification), CCTV monitoring camera

    Air conditioning Air conditioning for protection of server and network equipment

    Fire protection Fire-resistance division, smoke-detection sensor, gas fireextinguisher

    Earthquake countermeasure Quake-absorbing structure, Antiseismic structure

    Responsibility:MOICT, CCK, NCC

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    Project6:Government Data Center and Cyber Security

    Page 28Source: JICA Survey Team (JST)

    2. Draft Master Plan(3) Priority Project

    Item Methodology

    T e c h n i c a

    l c o u n t e r m e a s u r e

    System Update of operating system and installing of security patch on personal computersIntroduction of user authentication systemApplying strict access control to network resource

    Network Monitoring network and detecting malfunctionInstalling firewall to avoid intrusion from outsideInstalling IDS(Intrusion Detection System) and IPS (Intrusion Prevention System) forprompt detection and intrusion prevention

    Data Security Encipherment of data and hard diskVirus Installation of antivirus software

    Updating virus definitions

    H u m a n

    c o u n t e r m e a s u r e

    InformationSecurity Policy

    Establishment of information security policyCompliance with information security policy

    Internal rule Stipulation of Ethical code and punitive clause to prevent an improper actionInformationSecurity Education

    Educating importance of information security and boosting its awareness

    Password Control Periodic renewal of passwordSelecting a difficult password

    P h y s i c a

    l

    c o u n t e r m e a s u r e

    Disaster Earthquake resistant for buildingFire prevention system and fire alarm boxWaterproofing floor, wall and ceiling

    Crime Locking premises, building and roomEntering/leaving record system and monitoring camera

    Equipment trouble System redundancyData backup

    Table1: Example of Countermeasures

    Responsibility:MOICT, CCK, NCC

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    Project7:ICT Literacy Education for Citizens

    Page 29 Source: JICA Survey Team (JST)

    2. Draft Master Plan(3) Priority Project

    Responsibility:

    MOICT, CCK, NCC

    Objective Effect

    Improvement of citizens' ICTliteracy

    Economic growth to be caused by:Job creationGrowth of investment opportunities,Access to online government services, improved educationand training services

    1.Fundamental of Computer

    2. Internet and World Wide Web

    3.Productivity Enhancementthrough Computer

    4.Security and Privacy

    Necessity of ComputerMajor Component of computerTerminology of computerPerformance and function

    Operating system

    Meaning of internetMethod of operation of browser softwareE-commerceSending and receiving E-mail message

    Outline of computer security and privacyPrivacy protectionSecuring computer on latest security

    conditionComputer ethic

    Word processingSpreadsheetPresentationDatabase

    Minimum Contents for ICT Literacy Education

    Responsibility:MOICT,NCC

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    Project8:Establishment of Framework on Construction Supervision and

    Maintenance Works

    Page 30

    2. Draft Master Plan(3) Priority Project

    Objective Effect

    Quality improvement ofconstruction andmaintenance works

    Prolonging life of infrastructureImprovement of reliability on telecommunicationsinfrastructureReduction of maintenance costPromotion of cooperation among operator, contractorand NCC

    NCC manages and controls telecommunications construction aspublic works not depending on contractors

    Procedure of application from contractorfor construction and its evaluation criteria

    Necessary document(location map,working drawing)

    Design change request procedureQuality control (Stepwise inspection)

    Pre-constructionstage

    Constructionstage

    Road construction coordinationmeeting (For avoiding repetition ofexcavation at the same zone)

    Operators/players who will lay theirinfrastructure under road inform theirconstruction plan to NCC periodically.

    NCC controls construction scheduleand construction method to reducedigging and back-filling.

    Completion report (as-built drawing,inspection report)

    CompletionFramework on telecommunication construction

    Responsibility:NCC

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    Project9:Infrastructure Sharing Policy

    Page 31Source: JICA Survey Team (JST)

    2. Draft Master Plan(3) Priority Project

    1. Effect of Infrastructure Sharing Policy

    Administrator of common infrastructuresProcedure of application to utilize common infrastructuresEquipment, cable or related apparatus allowed to be installed on commoninfrastructureCost burden for construction and maintenance of common infrastructure

    Objective EffectConsolidating management ofcommon infrastructureStipulating of methodology andprocedure for infrastructuresharing

    Effective management of common infrastructureReduction of construction and maintenance costPromotion of cooperation among operator, contractor and NCC

    Items to be Stipulated

    Player MeritNCC Effective infrastructure management and land use

    CCK Easy grasp of deployment of telecommunication infrastructure byintercommunication with NCC

    Operator Reduction of construction and maintenance costShortening of construction period

    User Reduction of construction work

    Relieving traffic congestion

    Table 1: Merit of Infrastructure Sharing

    Responsibility:NCC

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