TCPL Mosaic SAS 2012-2013 Old

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    Proposal Cum Agreement on Staff Augmentation Services Mosaic IndiaLimited

    To,

    Mosaic India LimitedTower A, Building 9,DLF Cyber City,Gurgaon-122002HaryanaINDIA

    Date:21 April 2012

    Kind Attention: Mr. Pradyumna Maheshwari

    Subject: PPrrooppoossaallffoorrSSttaaffffAAuuggmmeennttaattiioonnSSeerrvviicceess

    Dear Sir

    At the outset, we wish to thank you for the kind courtesy extended to us and interestshown in our services.

    As desired, we wish to submit our proposal for Staff Augmentation Services for theyear 2012-2013. We are giving the details of the same as per the attachments along with

    this letter.

    We are also enclosing the terms and conditions for your kind consideration andfavorable action.

    Meanwhile, we take this opportunity to mention that TEAM Computers is one of theleading IT services company in India. With nationwide presence and experience ofmore than 22 years in IT services (FMS, SAS, AMC and other related services) we aretoday totally equipped to offer entire gamut of services.

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    Proposal Cum Agreement on Staff Augmentation Services Mosaic IndiaLimited

    It would be of interest to you to note that, Data Quest has awarded TEAM Computersas Indias BEST SERVICE PROVIDER in January 2007. We assure you that we shallmaintain highest standards of services to your company.

    We hope the same is in order. Kindly feel free to contact us for any clarifications.

    Yours truly,For TEAM Computers Private Limited

    Md. Faiyaz| Deputy Manager | Infrastructure Management ServicesTeam Computers Pvt. Ltd. | CMMI LEVEL 3 | www.teamcomputers.comEmail: [email protected]: +91 9312811482

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    Proposal Cum Agreement on Staff Augmentation Services Mosaic IndiaLimited

    Proposal on Annual Maintenance Contract of Staff AugmentationServices

    For

    Mosaic India Pvt Ltd.

    From

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    Proposal Cum Agreement on Staff Augmentation Services Mosaic IndiaLimited

    Proposal on Annual Maintenance Contract

    For

    Mosaic India Pvt Ltd.

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    Proposal Cum Agreement on Staff Augmentation Services Mosaic IndiaLimited

    CONFIDENTIALITY

    This document is submitted to Mosaic India Pvt. Ltd, on the understanding that itscontents will not be disclosed to any Third Party without prior written consent fromTeam Computers Pvt. Ltd.

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    Proposal Cum Agreement on Staff Augmentation Services Mosaic IndiaLimited

    Table of Contents

    Definition7

    SAS Scope7

    Skill Requirement8

    ManpowerDistribution

    8

    Commercials9

    Terms & Conditions 9-12

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    Proposal Cum Agreement on Staff Augmentation Services Mosaic IndiaLimited

    DEFINITION

    Staff Augmentation Services covers secondment of technical and otherconsultants as per the role job descriptions and skill requirements circulated byclients. The consultants will be selected, inducted, supervised and appraisedby the client, while Team would be carrying the headcount on its rolls andprocess payroll and meet all other statutory requirements of PF, ESI andtaxation, wherever necessary.

    SCOPE

    To provide clients with "The right person for the right job at the right time".

    We are in a position to offer organizations with professionals at various levelswith proven credentials, expertise and skill sets. Whether it's a special project orroutine day-to-day operations, availing our resources through StaffAugmentation Services can increase an organizations capability withoutcommitting a full-time employee to their budget.

    Our Staff Augmentation Services offer all of the benefits of an in-house teamwhile minimizing the risk, management demands and administrativeoverhead associated with finding and hiring a suitable candidate.

    We retain highly skilled, multidisciplinary resources with unique combinationsof skills and abilities gained through extensive experience in the IT sector. Wemaintain a pool of pre-qualified and highly skilled individuals who are availableto fill clients requirements.

    The duration of assignments can vary from short-term, temporaryarrangements to longer-term assignments for larger, multi-year projects. Andour resources are available to work on-site, remotely from our offices, or somecombination of the two, to suit individual client/project demands.

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    Proposal Cum Agreement on Staff Augmentation Services Mosaic IndiaLimited

    SKILL REQUIREMENT :

    As per our understanding, Mosaic India Pvt. Ltd. is looking for following skills.

    Position Skills Experience e (Years)No. ofResource

    Job Description

    ResidentEngineer

    Technically qualified,Working experience

    on Desktop, thinClients, Laptops,

    Mailing, LAN & OSlevel support

    3-4 Years 1

    Desk side support, Windows2000/XP support, H/w support for

    all desktops and laptops,Rebuilding/Reconfiguration of all

    systems, Minor LAN Administration,Operating Helpdesk/Giving support

    through Telephone, VendorManagement

    Working Window:-

    Said services needs to be delivered 9 AM to 6 PM from Monday to Friday.

    During leaves and holidays (Excluding National Holidays and Holidays planned byMosaic), backup will be provided.

    Manpower Distribution

    Office Location Remarks

    Corporate Office Gurgaon

    Resident Engineer from 9:30to 6:00

    PM from Monday to Friday.

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    Proposal on Staff Augmentation Services Mosaic India Private Limited

    Version 1.2 9

    Commercials:

    TEAM offers following commercials for proposed services:

    Sl. No. Skills Location Unit Price / MonthlyTotal

    Amount

    1 System Engineer Gurgaon 30000 3,60,000

    Amount in words: - Three Lacs Sixty Thousand Only.

    Service tax will be charges extra as applicable.

    General Terms & Condition:-

    1. Contract Period: 1st April 2012 to 31st March 2013.

    2. Termination: Either of parties can terminate the contract by giving a

    written notice of minimum of 1 month with a proper justification.

    3. Taxes: Applicable taxes will be charged extra. Any tax/Surcharge/Govt.Levis which come in effect during middle of contract will be applicableaccordingly.

    4. Payment terms: Team will raise invoice at the end of each Month andsubmit at Zimmer-Gurgaon office. Zimmer will release the paymentwithin 15 days

    5.

    Adjustment: Any adjustment required for previous month will be done innext billing cycle.

    6. Non-performance:Non performance by individual consultant. Uponcommunication of non-performance, Team Computers will withdraw theservices of the said consultant and shortlist suitable candidates forreplacement.

    7. Quality of Resource:Responsibility of upkeep of quality and quantity ofoutput of the consultant will belong to the client.

    8. Software: No s/w support is covered under this contract. S/w needs to

    be provided by the customer.

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    9. Non Hiring:During the term of this contract and extension to it, and for a

    further period of 2 years, each party agrees not to approach directly, orindirectly through direct party solicit or hire for employment for thoseemployees directly providing services for third party under thisagreement with a view to offering work to such a person or encouragingthat person to cease performing services for Mosaic or Team as the casemay be.

    10.Exemption: Team Computers shall not be responsible for failure to renderservices due to causes beyond its control.

    11.Limitation of Liability: Team Computers makes no express or impliedwarranties whether statutory, express or implied, but not limited to, anyimplied warranty or infringement, merchantability or fitness for aparticular purpose and all warranties arising from the course of dealing orusage of trade. The liability of Team Computers for work provided orperformed in connection with this agreement is limited to the provision ofservices laid down in this proposal. Notwithstanding anything in thisproposal or otherwise, neither company, nor any of its employees shall beliable under any contract, tort, negligence, strict liability or other legal orother equitable theory in connection with the services for any indirect,special, incidental, or consequential damages, including but not limited toloss of business, loss of profits, loss of data, or interruption of business.

    12.Force majeure: TEAM shall not be liable for failure to perform any of itsobligations under or arising out of this contract if such failure results fromany force-Majeure, act of God, fire, storm, earthquake, explosion,accidents, strikes, lockout, imminence or incidence of or the existence ofany state of emergency, riots or any other reasons beyond Teams control.

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    13.Arbitration clause: All disputes, differences, claims and demands arising

    under our pursuant to or touching this Agreement shall be referred toArbitration of a sole Arbitrator to be appointed by the parties and failingsuch Agreement to two arbitrators, one to be appointed by each party tothe disputes. Such Arbitration shall be held in Delhi and shall besubjected to and governed by the provision of the Arbitration Act 1996 orany statutory modification re-enactment thereof for the time being inforce. In all matters and disputes arising hereunder the appropriate courtsin Delhi alone to the exclusion of all other courts shall have jurisdiction toentertain and try them.

    Agreed as above:-

    For Mosaic India Limited

    Signature

    Name: - Pradyumna Maheshwari

    Designation:-

    Company Seal:

    For Team Computers Private Limited

    Signature:-

    Name: - Md. Faiyaz

    Designation: - Deputy Manager

    Company Seal: