T8 B17 FAA Trips 2 of 3 Fdr- Daily Record of Facility Operation- Des Plains 052

8/14/2019 T8 B17 FAA Trips 2 of 3 Fdr- Daily Record of Facility Operation- Des Plains 052

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Location:Des Plaines, ILTIME (GMT)05000527104012531304*y-T309 % /

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PagcNo. 1A T T V TSFPfYRF) OF F A P T T TTV DPFR ATTON\JUL< I. K_C.v-V_/ JVL V \*JC r2\\il-'iL 1 v>Jr-LjJX^N.1 1V^1^I Date: September 11 , 2001

Identification: Type Facility: Ope rating Position: Che cke d B y:AGL-6 ROC Duty Officer Chief: To m Brand, Acting Manager

REMARKSOPENING LOG.DETROIT METRO ATCT REPORTED NORTHWEST 60 INCIDENT.CLEVELA ND ARTCC REPORTED UNITED EXPRESS 4044 INCIDENT.ACFT CRASHED INTO WORLD TRADE CENTERSECOND ACFT CRASHED INTO WORL D TRADE CENTERZID: AAL 77 OFF RAD AR Y RK080010WOC/FBI TELECONZOB: U AL 93 B752 EWR-SPO SCREAMING/BOMB STATEMENT HEARD A BOAR DACFT HIT W SIDE OF PENTAGONUAL 9 3 DES C ENDI NG OVER CU EDAL1989 B763 BOS-CLE HIJACKED1 BLDG OFWTC COLLAPSEDCLE AFSS ATC 0 BLDG E VA C BOMB THREATBLOOMINGBIRD REQUESTED PG: ORDERLY EV A C U A T I O N OF ROMALY REO: EVA C OF NON-ESSENTIAL RONY/DC FED BLDGS EVACUATED. ALL ACFT INSTRUCTED TO L A N D . NO DEP.D A L1 9 8 9 LNDD CLE WOICA R BOMB AT STATE DEPT. DCWHITE HOUSE EV AC2 BLD G OF WTC COLLA PSEDU A L 9 3 HIJACKEDAL L R O NON-ESSENTIAL PERSONNEL SENT HOMEUAL 93 CRASHED 10 NE IHD/60 SW 1ST SOMERSET, PACLE: NON-SPECIFIC BOMB THR EAT TO EBOANE: SECON LEVEL BRAV O. REVIEW LEVEL C AN D DPRANK CALLER SAID "BOOM" A N D H U N G U PACFT CRASHED INTO PENTAGONUAL1S2 UNA CCOUNTED FORWOC: NATL COOP ACTIVA TEDDAL1989 DEPLANED CLEI L NATL GUA R D ON C AL LRENOT 1/03 SENT SECON DKOREAN AIR O.G W.O.L WHITE HORSE, CANADA RACER12 F16 UNSCHED L NDG FF OLOG CLOSED

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TIFY that entries above are currect; SIGNA TUR E(S) OF WATCH SUPERVISOR(S): 1 scheduled operations have been"accomplished except as noted, and thatall abnormal occurrences and eondilioushave been recorded.5AA Form 7230-4 dated 4/97: Supersedes previous edition


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DLocation:De s Plaints, LL

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Page No. 1A T T Y RFCORD OF FACILITY OPERATION

Date: September 14, 2001Identification: Type Facility: Operating Position: Checked By:AGL-6 ROC Duty Officer Chief: Tom Brand, Acting Manager

REMARKSMEDIA: AIRCRAFT CRASHED INTO WORLD TRADE CENTER. PAGED AGL-ADMINISTRATOR,REM, PUBLIC AFFAIRS, AIR TRAFFICWASHINGTON WOC REQUESTED AGL ON NATIONAL NET BECAUSE OF PROXIMITYMEDIA: SECOND AIRCRAFT CRASHED INTO WTC. SECURITY SPECIALIST R E P O R T E D TOTHEROC TO TAKE NOTES AND ANSWERLAW ENFORCEMENT CALLS.ZTD:AAL77 OFFRADAR TEN MILES NORTHEAST OF YORK VOR REPORTED TO AIRTRAFFIC. LOBS (CAS, AT, AND AF) SENT THEIR. CRISIS WORKING GROUPREPRESENTATIVE TO THE ROC AND SET UP SECONDARY NETS IN THEIR OFFICES.NET:FBI JOINS THE NETZOB: UNITED AIRLINES 93 B752 FROM NEWARKTO SANFRANCISCO REPORTED f\GAND BONET: AIRCRAFT HIT WEST SIDE OFPENTAGON. tONET: UNITED AIRLINES 93 DESCENDING OVER CLEVLAND >t fNET: DELTA 1989 B763 FROM BOSTON TO C L E V E L A N D HIJACKED. Cx^MEDIA: FIRST BUILDING OF WTC COLLAPSEDAT: REPORTS CLEVELAND AFSS ATC-0 DUE TOEVACUATION BOMB THREAT. SECURITYN O T I F I E D .AGL-3 ORDERS EVACUATION OF RONET: N E W YORKA N D D C BUILDINGS EVACUATED. A LL AIRCRAFT INSTRUCTED T OLAND. NO DEPARTURESNET: DELTA 1989 LANDED CLEVELAND WITHOUT INCIDENTNET: CARBOMB AT STATE DEPARTMENT D.C. RESULTS IN NON-INCIDENT. WHITE HOUSEEVACUATED. SECOND BUILDING OF WTC COLLAPSEDNET: UNITED AIRLINES 93 HIJACKEDA L L A G L NON-EMERGENCY PERSONNEL RELEASEDNET: UNITED 93 CRASHED 60 MILES SOUTHWEST OF JOHNSTON P E N N S Y L V A N I A(SOMERSET)C L E V E L A N D CENTER: REPORTS NO N-SPECTFT C BOMB THREAT REPORTED BY FBO ATDAYTON, OHIOAN E ROC: FAXED SECON LEVEL BRAVOREVIEWING LEVEL C AND D. AGL-3 N O T I F I E D .A GL ROCRECEIVES PRANK CALLER- SAID BOOM AND HUNG UPNET: UNITED AIRLINES 182 UNACCOUNTED FORWASHINGTON FAX: NATIONAL COOP ACTIVATEDDELTA 19S9 DEPLANED AT CLEVELANDILLINOIS NATIONAL GUARD: ON STANDBYR E N O T 1/03 SECON DKOREAN AIRLINER ON GROUND WITHOUT INCIDENT, WHITEHORSE, CANADAC L E V E L A N D CENTER: RACER 12Fl 6 UNSCHEDULED LANDING AT OFFUT, AFB. ATNOTIFIED.LOG CLOSED

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INIT- Rf lF Y that entries above are correct; SlGNATU R E(S) OF WATCH SUPERVISOR'S)

11 scheduled operations have been.iplished except as noted, and thatIiiT abnormal occurrences and conditionshave been recorded.KA A Form 7230-4 dated 4/97; Supersedes previous edition


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The escalation of events changes the command and control communications form day-to-day to an emergencystructure, which is well documented in the FAA 1900.1 and Civil Aviation Security SOPs How well did it work? Itis not perfect and there will be lessons learned. It is impossible to knowwhat changes can be made until the processcan be evaluated. First, the ROC must finish thejob supporting command and control over the NAS until is back tonormal.

Time: CDT Event: Action and Process of Notification0745 RDO was monitoring the news and witnessed firstaircraft hit WTC. This was witnessed by most of theFAA as well as the public at large. This sparked

simultaneous actions and within minutes most linesof business established their LOB nets andcoordinated informationwith the ROC as well asother LOBs in using many processes, techniquesand means.

AGL-530 specialist witness in ROCPage was sent to AGL-1/3/5/500/505 0753c

0750 Washington Ops Center set up^lational Net. )LOBs sent their CWG representativt-to-thfiJtOC.Once the national net is established thechairperson(in this case CAS) becomes the spokes person forthe FAA. All requests from SS, FBI, White House,DOD are made on this net. All information neededby FAA is done up the chain of LOB commandandgiven to the spokes person.Assignments to AGL came down through LOBchain of command.Once the Emergency Operations plan is activated.Day-to-day notification SOPs arc suspended andemergency coordination takes place.Phone, FAX, alpha pagers, e-mail nets and personalrepresentatives are in constant coordinationbetweenLOBs and the ROC as requests are made or newinformation is reported.

WOC requested AGL-ROC be onbecause of proximity to AEA.From this point on the Ops Officer handlesseveral phone calls a minute from Press,public,Law enforcement, aviation industry as wellas facilities. He made hundreds of calls tofield facilities, LOB representatives, otherOps Centers. He also had to respond tobuilding evacuation, TransmittingRENOTs,supplying SAT and cell phones, GETSCards, make announcements andCA S specialist i

itl^second;iw errfiMeetransferred to him.coordinated witl^secondary net sehup inCA S office. I^weM

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T8 B17 FAA Trips 2 of 3 Fdr- Daily Record of Facility Operation- Des Plains 052