Student ServicesSupporting YOUR STUDENT outside of the classroom!

INTO USF Academic Programs

Academic English

Undergraduate Pathway

Graduate Pathway

Advising

Learning Resource Center

Undergraduate Pathway:Standard: 2 semesters with 6 hours EAP classes plus advising and tutoring supportAccelerated: 1 semester with advising and tutoring support

Graduate Pathway: Standard: 2 semesters with 6 hours EAP classes plus advising and tutoring support and support for GRE/GMAT Accelerated: 1 semester with advising and tutoring support and support for GRE/GMAT

Pathway Programs

Undergraduate Pathway: • 2.5 GPA • Minimum C grades in all classes; no U, W, or I grades • SAT/ACT on record but no minimum score required

Graduate Pathway: Some variety in some departments but in general: • 3.25 GPA • At least one A in 3 credit course; no grade lower than B; no U, W, or I grades• GRE/GMAT requirements vary by program:

• GRE score on record but no minimum score (e.g. Architecture, Pharmaceutical Nanotechnology, and Geology)

• GRE/GMAT minimum score requirement (e.g. Biology, Finance, Marketing, Chemical Engineering)

• No GRE/GMAT requirement (e.g. Civil Engineering, Industrial Engineering, Music)

Pathway: Progression Requirements

Curriculum: Four strands: • Language quality• Content• Academic skills• Critical thinking

Assessment: • Projects, classwork, and written and spoken assignments• Continuous assessment

Instructors: • MA minimum qualification• TESOL (Teachers of English to Speakers of Other Languages) members • Conference attendance and presentations

EAP Courses: For Two-semester Pathway Students

For help with:• Study skills; Course registration; Adjustment issues; Advocacy in

departments; GRE/GMAT preparation; Study plans; Personal or Academic concerns

Outreach to students:• Start of semester: group advising, individual appointments • Mid-semester: input from faculty; support for at-risk students• End of semester: help with progression, extensions, transfer• Constant contact as needed

Advisors: • Most with Masters degrees• All trained in advising approaches and techniques• Conference attendance and presentations

Advising

Overall approach:• Helping students to develop skills and independence to be successful in their degree

programs

Areas of support:• English language and content course tutoring• Student Success Workshops – e.g. critical thinking, note taking, using technology• Bridge Tutoring• Test Preparation (GMAT, GRE, TOEFL, IELTS etc.):

• Tutoring • GRE/GMAT courses • English Language for Mathematics course – for AE students in level 4

Tutors:• Most are USF graduate students – both Masters and Ph.D.• All have high level of skill and experience in areas tutored• All are NCLCA (National College Learning Center Association) trained & CRLA certified

Learning Resource Center

Your role in your student’s success

The support is there…so encourage your student to take advantage of the support and get advice and guidance from the experts.

INTO USF Academic Programs

Academic EnglishUndergraduate Pathway

Graduate PathwayAdvising

Learning Resource Center

Any questions?

• Housing: Assists with on-campus housing• Dining: Arranges on-campus meal plans • Care and Conduct Manager: Assists with insurance &

immunization information as well as care and conduct issues and wellness-related outreach activities

• Student Engagement: Coordinates in-center and off-campus activities available to students during the week and on some weekends

• Immigration: Provides I-20 as well as immigration-related guidance

• Finance: Provide statement of fees• Student Experience Leaders: Part-time student workers who

assist in adjusting to campus life

INTO USF Services

INTO USFStudent Services

Care and Conduct Manager

Our Care and Conduct Manager can help your student with:

• INTO insurance• Immunization requirements • Finding a doctor • Information on Dentist/ Optometrist- flyers

(at front desk)

***Our Care and Conduct Manager is not a doctor or nurse. He is a resource for your student!

Wellness & Welfare

Insurance cards are for:

• Hospital visits• Doctor appointments • Medical tests• Prescription medicines

(RX is a sign for prescriptions)

Insurance Cards

STUDENTS MUST KEEP THEIR INSURANCE CARD WITH THEM AT ALL TIMES!!!!

USF Insurance Requirements Students under F/J visas are required by the State of Florida and the University of South Florida to carry health insurance that meets minimum coverage criteria:

Alternative Policies Accepted by INTO USFStudents may visit the following website to view pre-approved alternate insurance meeting minimum coverage criteria:

INTO USF Compliance FormStudents’ alternative insurance company must send the compliance form to the following email address: INTOInsurance@usf.edu

Alternative Insurance Policies

Alternative Insurance Policies

Compliance Forms due:

• Monday, August 25

Open Monday to Friday 8am to 5:30pmTues – Thurs (also 6:00 – 8:00 pm)

*Students must bring their USF ID and insurance cards

* If students make an appointment and can’t get there – they should cancel it!

Student Health Services Clinic&

USF Immunization Clinic

Health Resources

Students can get information about:

• Allergies• Women’s Health• Men’s health• Immunizations• Nutrition• Sleep• Safety

Student Health Services Clinic

• Counseling• Sexual

Health• Smoking• Sports

Medicine• Travel Health• Prescription

Medicine

If the Student Health Clinic is closed:

Emergency

MedicalCall 911

USF Police Call

813-974-2628

Need Medical Advice

Nurse HotlineCall

813-974-2331

Need Immediate Care

MedExpress: Urgent Care Services open from

8:00 am-8:00pm

Advent Health and Tampa General Hospital:

Offers 24-hour emergency room services

Any of these

INTO Urgent Inquiries:

813-362-3457

Refer to your green folder for

information

INTO USF Student Services

Housing

Housing

Housing Problems Requests for room changesAirport Transportation Resources for off-campus housing INTOHousing@usf.edu

Resident Assistant (RA)

Every floor has an RA. They are student advisors who are in charge of each student’s floor.

Students should look for emails and announcements from their RA in their respective halls.

There are mandatory meetings held by your students’ RAs that they must attend!

Room Changes

There will be no option for room changes until the fourth week of

classes.

Meal Plans

All-Access Plan• For students living on campus

ONLY use at Dining HallsStudents have $200 "Dining Dollars“ to use at other on campus restaurants (Starbucks, Subway, Marshall Student Center, etc.)

Students can also purchase "Bull Buck$" online to use for laundry, printing, etc.

INTO USFStudent Services

Additional Resources

Emergency Blue Lights:

- Located all around campus - Puts students in direct contact with the USF Police (the same as dialing 911) and trace your location

USF Safe Team: 813-974-SAFE (7233)

Golf cart and walking escorts at night (6:30 pm – 2:00am)

Safety Resources on Campus

• AlertUSF/MoBull Messenger is part of USF's Emergency Notification System

• Notifies students about:- Bad weather (hurricanes, tropical

storms)- Police action

Direct Web Address: https://netid.usf.edu/una

Safety Apps

•Emergency Contacts (On and Off Campus)•Safety Resources in One Place•Location Sharing and Friend Walk•USF Bulletin Board for Ongoing Situations•Interactive and Searchable Maps•Mobile Blue Light (Beacon)

USF SAFE

Downloadable through Apple or Google Play stores

Safety Tips and Resources

Join the USF Bicycle Anti-Theft (B.A.T.) Decal Program

Students my follow this link to register: https://usfweb.usf.edu/property_registration/registration.aspx

Registering Property

Students can register property such as bicycles, iPhones, laptops, cameras and other valuables with

the Campus Police.

WalkwiseBicycle and Pedestrian Training Program

Contact: Brentin MosherEmail: bmosher@cutr.usf.edu

Phone: (813) 974-6065

3011 University Center Drive, Suite #150, Tampa FL 33612

813-635-5200 Monday –Friday: 8:00 am – 3:30 pm

Bicycle, Pedestrian and Driver Safety

https://www.alerttodayflorida.com/

Urgent Inquiries Phone

• Enables students to Communicate lower-level, non-emergency issues to a Student Services staff member

• Allows Student Services to link students to resources, and communicate their concerns to other INTO staff members

Recommended communication times: 7:30 am – 9:30 pm

Policies: No Smoking on Campus

As of January 4th 2016, USF has become a Clean Air School inside and outside. Smoking is not allowed anywhere on campus, including residential areas

The Cycle of Adjustment

Honeymoon Phase

Culture Shock Phase

Adjustment Phase

Acceptance Phase

USF Counseling CenterOffice: (813) 974-2831

Email: va@admin.usf.eduSVC 2124

24-Hour Counseling Hotline: 813-974-2831

Care Resources

For More Information, please visit: https://www.usf.edu/student-affairs/counseling-center/

Let’s Talk Program

A online drop-in service that offers informal, confidential consultation with a University of South Florida Counseling Center counselor.

Students are encouraged to connect online with a counselor about concerns, get help problem-solving and learn more about counseling services and other resources available to them at USF.

Success and Wellness Coaches

Link to Success & Wellness Coaching Application: Website: usf.edu/SuccessWellnessCoachingEmail: successwellnesscoaching@usf.edu

Wellness coaches are able to assist students with five important life dimensions: emotional, environmental, intellectual, social and physical.

* Homesickness * Time Management * Stress Management * Financial Organization * Nutrition

Care Resources

sg-solicitorgeneral@usf.edu

Policy Considerations

FERPA: Family Educational Rights and Privacy Act

FERPA EXPLAINED• A Federal law that protects the privacy of student education

records and gives them the right to refuse to permit USF (and other educational institutions) from releasing or disclosing any information about them.

• What is covered by FERPA?– Admissions records – Academic issues– Health and Wellness issues– Financial Records

*Students must request and complete a third party authorization form to allow staff members to speak to family members about any issue covered by FERPA.

Other Ways to Support Your Student

Securing Power of Attorney: Provides you with decision-making abilities for your students if they are unable to do so.Beneficiary/Account (Co-Owner): Provides you with access to your students’ accounts without requiring legal services should the need arise

o USF Credit Union: Beneficiaries can be listed, even if they do not have social security numbers

o Many Off-Campus Banks: Beneficiaries require social security numbers

Encouragement Your Student To: • Attend class• Participate in classes, activities, student organizations, etc.• Speak, read, write and hear as much English as possible• Reach out for help and guidance when they need it• Focus on learning – not on grades• Fully use all the support resources we have – not just in at-

risk situations but to improve what is already good • Stay in frequent contact with your students – visit when

possible

WELCOME!