Strumenti per un progetto di implementazione di successo ... · Antonello Morelli, Innovation & Portfolio Lead, ... “This is the best practice ... A subscription-based success management

SAP eXperience Day SAP S/4HANA Cloud: l’ERP as a Service - 21 febbraio 2018

Strumenti per un progetto di implementazione di successo

Antonello Morelli, Innovation & Portfolio Lead, SAP Digital Business Services

2INTERNAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

• S/4HANA Cloud Implementations, a mindset change

• Activate Methodology, Continuous Adoption, Continuous Innovation

• Project Implementation experience

• S/4HANA Cloud Service offerings

Agenda

S/4HANA Cloud Implementations, a mindset change


How Do S/4HANA Cloud Implementation Projects Differ?

Standardize Solution

Focused scope solutions that allow tailoring to fit the customer’s business and reduce complexity.

Roles

Customer fully control critical tasks such as

data migration, testing and change

management

Handover to Support

Cloud customers are handed over to SAP

Cloud Support for long term system

management

Project Timeline

Public cloud project is faster than

traditional projects. Go Live in weeks

instead of months

System Landscape

Public cloud solutions typically use

only one test system and a production

system (simplified landscape)

Innovation

Upgrades to public cloud solutions are

automatically applied by SAP every

three months


Mindset Change – The Solution implementation shift

Traditional ERP“What functionality would you like”

▪ Fit Gap Analysis

▪ Waterfall methodology

▪ Application Lifecycle Management

▪ Transaction Codes

▪ Months to implement

▪ Years between updates

▪ Innovation as a Project

▪ Backend system access (IMG,

Workbench & GUI)

S/4HANA Cloud“This is the best practice functionality we offer”

▪ Fit to Standard Analysis

▪ Agile methodology

▪ Business Process Management

▪ Launch apps

▪ Weeks to implement

▪ Months between updates

▪ Innovation as a way of life

▪ Self-service configuration & SAP Cloud

Platform extensibility

Activate Methodology, Continuous Adoption, Continuous

Innovation


Discovery

Access

Operate,

Monitor, Support

Onboard and

Deploy

Fit to Standard

Analysis

Scope and

configure

Migrate, Integrate,

Extend, Test

Continuous Adoption, Continuous Innovation

RunDeployRealizeExplorePrepareDiscover

Typical S/4HANA Cloud Implementation – SAP Activate methodology

System

Landscape

* Provisioned and managed by SAP, limited use license.

Starter System

Discovery System*

Milestones

Implementation back log review

Key business decisions dueReady

to Start

8 weeks

Go-Live Assessment

6 weeks

Go-live

4 weeks

Quality System

Production System

Initial Transports Ongoing Transports


Embedded in

SAP S/4HANA Cloud

Discovery

Access

Operate,

Monitor, Support

Onboard and

Deploy

Fit to Standard

Analysis

Scope and

configure

Migrate, Integrate,

Extend, Test



SAP Activate methodology – Deployment Tools

Test Processes based

on automated scriptsIntegrated Test Tool

Regression Test based

on automated scripts

SAP S/4HANA

Migration CockpitUpload Data with predefined Templates

SAP Best Practice

Explorer

Evaluate available

Best Practices

Discover Sample

Processes

SAP S/4HANA

Cloud Trial

Implement Customer RequirementsSAP Guided / Expert

Configuration

SAP Roadmap

ViewerLeverage end-to-end deployment roadmap

SA

P E

na

ble

No

w

Ch

an

ge

Ma

na

ge

me

nt A

cc

ele

rato

r


SAP Activate methodology – Fit-to-Standard Analysis process

Fit to Standard WorkshopsFit to Standard Workshops

Fit-to-Standard

Preparation

Fit-to-Standard Workshops

Process Flows

Demonstrations

Discussion

Document Findings

Build Configuration Backlog

• UI Configuration & Expert

Configuration

Key Business Decisions

Roadmap items

Fit-to-Standard Process

Confirmation of scope

Implement

Configuration Backlog

Sprints and Confirmation

with Business

1-2

wks

1-2

wks

Prepare Business Driven

Configuration Questionnaire

Key Users (customer business)

Project Manager

Consultant(s) per solution area

Key Project Roles

Customer Enablement

Consultants prepare

workshop resources

Customer familiarizes

on process flows and

test scripts in

Starter-System

Fit-to-Standard workshops are conducted and key outputs

and sign off of key decisions from the workshop take place

RealizeExplorePrepare

SAP Roadmap

Viewer

SAP S/4HANA

Cloud Trial

SAP Guided

Configuration

SAP Best Practice

ExplorerSAP Enable Now


SAP Activate methodology – Migrate, Integrate, Extend, Test

Discovery

Access

Operate,

Monitor, Support

Onboard and

Deploy

Fit to Standard

Analysis

Scope and

configure

Migrate, Integrate,

Extend, Test



SAP Expert

Configuration

SAP S/4HANA

Migration CockpitPre-configures

integration scenarios

Integrated Test Tool

SAP Enable Now

Project Implementation experience


SAP S/4HANA Cloud - Upgrade, Hotfixes, Emergency Patches

▪ Hotfixes are scheduled every two week and installed over the weekend during standard downtimes.

▪ Emergency patches are created on request and installed on request or during standard downtimes

▪ Upgrades are scheduled on a quarterly basis. Q-system will be upgraded two week prior to P-system.

– SAP assigns a wave cycle for each customer upgrade, with possibility to choose another wave

– Wave 1 starts roughly 1 week after release to Cloud.

– Wave 2 starts roughly 2 weeks after release to Cloud

Starter

System

Quality

System

Productive

System


SAP S/4HANA Cloud - Quarterly Upgrade Process

Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su

Q-S

yste

mP

-Sys

tem

Upgrade / Downtime

Pre-ProcessingUptime with Limitations.

Test Phase by CustomerRegression Tests, Test of new Features

No Configuration in Q

Upgrade / Downtime

No Transports from Q P

No Emergency Patches in P with prequalification in Q

Release to Cloud

1st Monday in middle

month of quarter

Wave cycle 1 Wave cycle 2


Manufacturing Customer – Project Scope

Procure to PaySourcing and Contract Management

Operational Procurement

Inventory Management

Invoice and Payables Management

Plan to ProductPrimary Demand

Planned Order / Production Order

Material requirements Planning (MRP)


Order to CashOrder and Contract Management


Receivables Processing

Core FinanceAccounting and Closing Operations

Cost Management and Profitability Analysis

Treasury and Financial Risk Management

Finance Operations > Receivables Management

Maintenance & RepairWorkaround / Extension

• PM notification for ‘Repair Material’

• SD Quotation for repair pricing calculation

• PM Order (notification) ->equipment & logistic

• SD Order (quotation) -> serial number

• Delivery & Invoice

• Object Cost Attribute to report profitability


Manufacturing Customer – Project PlanJun Jul Aug Sep Oct

23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43

DeployRealizeExplorePrepare

Identify Config. / Extens.

Fit-to-Stand. Workshops

Golive

Golive Support

Roles and User

Steering Committee

I-Test (Prep. / Exec.)

Test / Training Strategy

Q 13.08.

07.08.

Solution Walkthrough

Phases

18.09.

Migration

End User Training

System Configuration

S4HC 1708 Upgrades

Cutover (Plan / Exec.)

P 26.08.

Forms / Extensions

Q-Freeze

Bu

sin

ess

Invo

lve

me

nt

Bu

sin

ess

Invo

lve

me

nt

12.06 14.07

S/4HANA Cloud Service offerings


S/4HANA Cloud Service Offerings

SAP QuickStart

SAP Success Plan

SAP Value Assurance

for Cloud Solutions

SAP Primed

Projects

SAP Expertise and

Change Support

Risk Forecasting,

Quality Assurance

SAP support on

Partner Projects

SAPActivate Continuous Adoption, Continuous Innovation

RunDeployRealizeExploreDiscover Prepare

Technical SupportLearning resourcesCustomer Success

Manager

A subscription-based success management model for SAP customers that are using a public cloud solution


SAP QuickStart

SAP Primed

Projects

SAP Expertise and

Change Support

S/4HANA Cloud Service Offerings – Quick Start

Project Planning

Expert Reviews

Enablement

Personalisation of Model

Company

Defect Resolution

Support

Cutover Support

Solution Walkthrough

Configuration support

Post go-live support

Key Deliverables


Partner SUCCESSSAP SUCCESS

SAP bring experience of

S/4HANA Cloud projects to

provide expert GUIDANCE

and SUPPORT throughout

the phases of Activate

Methodology.

Partners bring key SKILLED

resources, specific INDUSTRY

EXPERTISE and

implementation TOOLS.

Customer SUCCESS

Accelerate CUSTOMER

SUCCESS with partner or

customer driven projects,

guided by SAP

SAP Value Assurance

for Cloud Solutions

Risk Forecasting,

Quality Assurance

SAP support on

Partner Projects

S/4HANA Cloud Service Offerings – Value Assurance for Cloud Solutions


SAP S/4HANA Cloud implementation to foster your Digital Transformation

Faster deployment

▪ Full deployment in weeks

▪ Intuitive user experience and

solution walkthrough =

reduced end user training and

change management

Frequent innovation

adoption

▪ Quarterly innovation cycle

▪ Automated no-regression

tools and pre-assigned test

cycle waves

Agile deployment,

configuration and

integration

▪ Rapid process configuration

▪ Faster adoption

▪ No lengthy upgrade cycles

▪ Packaged integration

Tools and Change

Management

Accelerators based

on proven SAP

project experience

▪ 360° implementation tools

developed based on SAP

project experience

▪ ‘SAP Enable Now’ learning

tools to facilitate and

speed-up Change

Management


Thank you!

Antonello Morelli

Innovation & Portfolio Lead,

SAP Digital Business Services

E: [email protected]

mailto:[email protected]

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Strumenti per un progetto di implementazione di successo ... · Antonello Morelli, Innovation & Portfolio Lead, ... “This is the best practice ... A subscription-based success management