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SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

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Page 1: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA AGM 2012

at the BSPF offices

On Thursday 4th October 2012

Page 2: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Good Morning and Welcome

Richard Carrington, Chairman

Chris Hayes, Managing Director

Page 3: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA Council, Annual Review and AGM 2012

• Please ensure your mobile phones and PDAs remain switched off

Page 4: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Health & Safety

• Toilets are located in the BSPF offices and in the adjacent building also being used today

• Fire alarms are not expected today• The fire assembly point is in the car park at

the rear of the building, if required

Page 5: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Any Questions?

• Please wait until invited to ask questions

• Please state your name and company name when asking questions

Page 6: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Sponsor

Page 7: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA

• Council meeting

• Annual review

• AGM

• STA

• Open Forum

Page 8: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA Council

Agenda• Welcome to this short meeting • Apologies for absence• Minutes of the meeting held on 16th August

2012 have been previously circulated

Page 9: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA Council

Matters arising• The SpataShield scheme• SPATA Awards 2013• Complaints against SPATA members and non

members• Technical Committee report• PWTAG

Page 10: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA Council

• Finance

Accounts to 30th September 2012 – to follow•  Membership update

a) applications

b) resignations

c) prospective members

Page 11: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA Council

• Any other business• Meetings pattern

 Thursday 6th December at 9.30am (online)

Dates for 2013 to be confirmed

Page 12: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Review of SPATA

• Celebrations

• Concerns

• Key Forward Plans

Page 13: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Celebrations• Factsheets and Resources• PIP Marketing Toolkit• Seminars and Regional meetings• Website• Inspections• Finance• Publicity

Page 14: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Member Factsheets

• 41 out of 70

factsheets

produced• 15 more to be

signed off• Range of topics

to give more

advice

Page 15: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Consumer Factsheets

• 24 out of 24 factsheets produced

• 1 new factsheet is being drafted

Page 16: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012
Page 17: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012
Page 18: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Regional meetings

• Thanks to Calorex for hosting meetings in East region.

• Seminars at Wright Hassall Solicitors, Sports Parks in Loughborough and Guildford

Page 19: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA Regional meetings

October

• North & Midlands on Monday 22nd

• South West on Tuesday 30th November

• S East & T Valley on Thursday 1st

• East Anglia on Thursday 8th

Page 20: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

• INSERT B & HA FC image

Page 21: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Website

• Member finder section is well liked

• Huge number of documents now available in the members’ area

• More content planned

• Great customer focus

• Please let us know what more you want?

Page 22: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Inspections

• Over 20 inspections already this year

• Programme to have all companies inspected (no later than the last five years) by the end of this year

• Then every 3 – 4 years

• General inspections also being organised

Page 23: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Finances

• The year end accounts pre tax deficit is £2,204

• Reserves stand at £39,342

• SpataShield has been a drain on resources this year

• Stakeholder account proving popular in helping solve some problems

Page 24: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Publicity

• Trade communication

• Consumer promotion

• Social media

• SPATA Awards

Page 25: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012
Page 26: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

LIW

Page 27: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Consumer exhibitions

• Insert image

Page 28: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Social media

• Facebook (Pools-Hot-Tubs)

• Twitter @Pools_Hot Tubs

• LinkedIn

Page 29: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA Awards 2012

Page 30: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA would like to thank the following sponsors

Page 31: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

133 entries

Page 32: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

21 categories

Page 33: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

National and Local PR

Page 34: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Great value for money

Page 35: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Many categories available

Page 36: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Pools and Spas in different price bands

Page 37: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Commercial

Page 38: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Overseas

Page 39: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Refurbishments and new builds

Page 40: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Retailers

Page 41: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Individuals

Page 42: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Please enter the Awards

Page 43: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA Awards 2013

• Deadline for entries is:

Tuesday 20th November 2012

• Event is to be held at the Grand Hotel

Page 44: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA National Council

• Richard Carrington• Claire Asher • Stephen Booth• Jamie Smith• Ben Studdy• John Scott

• Brad Cannings • Patrick Thorpe • Mike Tuttey• Tim Bareham• Alan Stokes

Page 45: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA Technical Committee

• Peter Lang• Richard Carrington• Jim Gordon• Howard Gosling• Patrick Thorpe

• Tony Line• Bob Judd• Will Dando• John Scott

Page 46: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Partnerships

• BOTTLE PR

• Go Publishing

• LIW

• Water UK

• WRAS

Page 47: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

• Access to a wider media network• Press releases and E-shots

Page 48: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Go Publishing

Page 49: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Coverage of SPATA & BISHTA Awards

Page 50: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

General Coverage

Page 51: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Concerns

• SpataShield• Staying updated with changes in

legislation• Drought issues• Membership numbers• Finances• Disputes

Page 52: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012
Page 53: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SpataShield

Please make sure that the revised 3 step process is being used:

1. Relax leaflet given out on initial contact (with T & C’s)

2. Bond Activation Form given to customer at contract signature

3. Customer calls Weald Insurance

Page 54: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SpataShield

• Growing number of claims has put a greater strain on the premium to be paid

• Following consultation with members, the Bond was retained

• Risks to SPATA’s reputation may remain

• Do members want to stop using the scheme?

Page 55: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Legislation changes

• BS 8007 and BS 8110 now superseded by relevant parts of BS EN 1992 (Eurocodes)

• Building Regulations Part L

• European norms for commercial pools

• European norms for domestic pools being developed

• Water restrictions

Page 56: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Drought Issues

• TUB’s caused great distress this Spring and Summer

• Clarity had to be sought on aspects of the Code of Practice

• Water Efficiency CoP may need to be developed

Page 57: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA Membership

• Currently stands at 176 members

• Challenge is to work towards a 5% annual increase for the next three years

• Finding VFM for non installer members

Page 58: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Finances

• SpataShield fees are not covering the premiums

• We need to find ways of generating new income streams

Page 59: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Workload

• Response times to member requirements are not always as prompt as they should be

• Resources can be stretched at key times, especially with new initiatives

• Time constraints can be exacerbated when disputes increase

Page 60: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Disputes

• Customers can be taken to court

• Members need to respond appropriately

• Mediation is available

Page 61: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Forward Plans

• The future of SpataShield

• Membership growth

• Support materials

• Striving to improve standards

• Positive PR for the industry

• Training

Page 62: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Annual General Meeting 2012

Page 63: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Richard CarringtonChairman

Page 64: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA AGM – Agenda

• Guests/Apologies• Minutes of Meeting held 23/09/11• To consider and receive the Accounts for

the year to 31/03/12• To authorise the National Council to fix the

Members’ subscriptions for 2013

Page 65: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA AGM – Agenda

To elect one National Member of Council in accordance with rule 23(C)Alan Stokes (Aqua Rio Swimming Pools) has stepped down from his role on National Council.

Page 66: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA AGM – Agenda

To elect Regional Chairmen to the National Council to represent South East, Thames Valley and East Anglia regions

The retiring Chairmen are:

South East – Jamie Smith

Thames Valley – Ben Studdy

East Anglia – John Scott

Page 67: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA AGM – Agenda

• Guests/Apologies• Minutes of Meeting held 23/09/11• To consider and receive the Accounts for

the year to 31/03/12• To authorise the National Council to fix the

Members’ subscriptions for 2013• To elect one National Member of Council

in accordance with rule 23(C)

Page 68: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA AGM – Agenda

To elect one National Member of Council in accordance with rule 23(C)

The nomination is:

David Bland, Portrait Pools & Enclosures

Page 69: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA AGM – Agenda

To elect Regional Chairmen to the National Council to represent South East, Thames Valley and East Anglia regions

The retiring Chairmen are:

South East – Jamie Smith

Thames Valley – Ben Studdy

East Anglia – John Scott

Page 70: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

SPATA AGM – Motion

One vote on:• Minutes of Meeting held 23/09/11 • Year end Accounts to 31/03/12• Members’ subscriptions for 2013• To elect National Council Member• To elect 3 Regional Chairmen

Page 71: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Roger Millward and Theo Millward

How the STA can help your business?

Page 72: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Open Forum

Page 73: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Open Forum

• A chance for Members to discuss important issues

• To receive feedback from Members on how SPATA can further support and promote your business(es)

Page 74: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Sponsors

Page 75: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

• BSPF Review and AGM

• Lunch

• Training session

Page 76: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Training Session

Differences between Eurocode 2 and BS 8007 / 8110

Charles Goodchild, The Concrete Centre

Page 77: SPATA AGM 2012 at the BSPF offices On Thursday 4 th October 2012

Thank you for

your attendance