SMART STAFF INTERNATIONAL PTY LTDCreating Practical Workplace Systems

www.smartstaffinternational.com

Statement of CommitmentSmart S taf f Internat iona l P ty Ltd (SS I ) i s committed to exceed ing our c l ient ’s expectat ions through the de l iver y o f cons i stent ly h igh standards o f work and innovat ive so lut ions whi le remain ing a l igned wi th SS I ’s pr inc ip le o f “Creat ing Pract i ca l Workp lace Systems”.

S S I ’s o b j e c t i ve i s to d e l i ve r p ra c t i ca l s o l u t i o n s to wo r k p l a c e s through the deve lopment of systems that incorporate operat iona l needs , corporate po l i cy and leg i s lat ive requ i rements .

We ach ieve our bus iness ob ject ives by :

► Cont inual ly seek ing opportunit ies to improve our performance and prov ide h igh qua l i ty pract i ca l workp lace systems for our c l ients

► S u c c e s s f u l l y d e l i v e r i n g a h i g h s t a n d a r d o f w o r k incorporat ing innovat ive and cost ef fect ive so lut ions

► P rov id ing a f lex ib le and persona l ser v ice to understand our c l ient ’s cha l lenges and ta i lor processes spec i f i c to the i r needs

► A s s u r i n g a fa s t t u r n a ro u n d w i t h m i n i m u m d i s r u p t i o n to our c l ient ’s work processes

► Employ ing industr y exper ienced personnel who prov ide ser v ices both nat iona l ly and internat iona l ly

► P rov id ing profess iona l deve lopment and t ra in ing wi th in SS I to remain up- to-date wi th industr y lead ing pract i ce

► Creating Practical Workplace Systems

With a reputation for delivering consistently high standards of work and innovative solutions,

SSI always strives to exceed customer expectations.

SSI develop and implement high quality practical workplace systems.

We provide services to the minerals processing, mining, heavy industrial and utilities industries in the following areas:

f Technical Writing and Training

f Implementation of Isolation and Permit to Work Systems

f Isolation Point Labelling and P&ID/PFD Development and Review

f Development of Environmental Health and Safety Management Systems

f Targeted Recruitment and Specialised Labour Placement

SSI delivers practical solutions for your workplace by developing systems that incorporate operational needs, corporate policy and legislative requirements.

Our aim is to provide processes specific to your site and your operation aligning with our principle of “Creating Practical Workplace Systems”.

With offices located both nationally and internationally, SSI is able to provide a cost effective, fast and flexible service.

W e l c o m e t o S S I

TECHNICAL WRITING AND TRAINING

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SSI specialises in the development of client specific products and services, which include but are not limited to technical writing in the areas of:

f Standard Operating Procedures

f Job Safety Analysis / Hazard Analysis and Identification

f Equipment Isolation Procedures

f Maintenance Procedures

f Work Method Statements

f Plant Information Training Modules

f Operations and Maintenance Manuals

f Site Specific Induction Presentations

f Standard industry packages of operational and maintenance procedures

f Competency Based Assessments

f Training Needs Analysis

f Mapping of learning pathways against nationally accredited training packages (e.g. R1109, MEM, UEP, AURC ... ) and verified by a qualified and industry experienced assessor

f Alignment of site specific documents to AQTF competencies

f Implementation of employee training and development programs

SSI will work in close partnership with the client in designing the development and delivery of all material with direct application and relevance to site, internal policy and legislative requirements.

SSI have a range of templates and generically developed documentation for all types of processes / industries that will decrease the time spent producing documents from the ground up (and effectively save your company money and time). The use of photographs and diagrams within the documents enhance the learning process and gives personnel a better level of understanding of the task at hand.

Our team consist of “hands on” personnel who all have years of practical experience. They have been involved in the development and application of systems and procedures at an operational and managerial level and understand what works and how to engage employees.

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PERMIT TO WORK SYSTEMS

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SSI works in close partnership with our clients in designing and implementing Energy Control and Permit to Work Systems.

Hazard specific activities that can be managed through an effective Energy Control and Permit to Work System include, but are not limited to:

f Isolation

f Confined Space Entry

f Working at Heights

f Hot Work

f Excavation and Penetration

f Hazardous Materials Management

f High Voltage Access

f Removal of flooring or hand rails

f Impairment of critical safety systems

Our personnel have all experienced the difficulties encountered in applying complex systems and the tendencies for people to shortcut convoluted processes especially in isolated circumstances or on back shifts.

We believe in developing systems that are easy to use and understand. The systems must promote the desired behaviours to ensure individual compliance while being robust enough to manage multiple workgroups in complex work environments.

We develop systems that are designed to maintain a safe working environment while delivering ongoing efficiencies for the organisation when either applied by an individual or managing a shutdown situation involving several hundred external personnel.

Our implementation process follows the “Plan, Do, Check, Act” continuous improvement cycle that ensures the effective implementation of the systems and ensures audit and review processes are embedded to identify and realise improvements.

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ISOLATION POINT LABELLING

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Correct plant information and clearly identified isolation points significantly reduce the risk of incorrect isolations being applied and relied on. These requirements are critical inputs to an industry leading Energy Control and Permit to Work system. Ensuring this information is accurate, appropriately captured and made available can be a time consuming and costly process.

SSI have developed efficient processes to uniquely identify and label valves and isolation points, along with maintaining accurate, up-to-date Piping and Instrumentation Diagrams (P&ID’s) and other engineering drawings.

The purpose of attaching labels with an assigned unique identification number is to ensure that when developing site procedures and/or isolation lists the correct isolation point is identified.

It is important to maintain P&ID’s, engineering drawings and valve registers in a current state to enable:

f The location of all isolation valves and their assigned unique identification number to be readily traced, and

f To ensure that assigned isolation valve numbers are not duplicated.

From experience, SSI has developed a streamlined process to:

f Affix a unique identification label to each isolation point

f Perform red line mark-ups of P&ID’s (and other drawings) to display all isolation points and the corresponding unique identification number

f Develop valve registers to catalogue all assigned valve identification numbers, including data fields associated to the valve, such as; P&ID number, valve type and size, pipeline number and any additional data as required by site

f Revise electronic drawings (e.g. Auto Cad) to reflect mark-up P&ID’s or submit mark-ups for scanning into our client’s controlled drawing database

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SAFETY & ENVIRONMENTAL MANAGEMENT SYSTEMS

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An Environment, Health and Safety (EHS) Management system is a legal requirement in all States and Territories of Australia.

EHS Management Systems need to be tailored to client needs and meet industry specific legislation. An effective EHS Management System will ensure a process of continual and pro-active improvement.

Services that can be provided by SSI are summarised as follows:

f Development, review and implementation of EHS Management Systems tailored to client needs

f EHS Management Systems mapping and planning

f Provision of specialised services to significantly improve client systems by using a systematic application of EHS Management principles and processes

f Supply of environmental and safety professionals from EHS Advisors to EHS Managers

f Development of Supervisor Safety Leadership Training

f Provision of gap analyses for existing systems to ensure compliance to industry best practice

f Procedural development, review and formatting to meet client requirements

f Provision of a variety of specific EHS training packages

f Development and implementation of Safety Behavioural Systems

SSI is supported by industry specific EHS professionals that will work closely with the client to provide technical support throughout all of the stages of an EHS Management System, from its initial development through to its full implementation, including follow up auditing.

With practical experience of both statutory legislation and operational experience within industrial environments SSI personnel provide extensive technical understanding of EHS principles and processes.

Our implementation process follows the “Plan, Do, Check, Act” continuous improvement cycle that ensures effective implementation, audit and review processes are embedded and meets the client needs.

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SPECIALISED LABOUR

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SSI provide targeted recruitment and specialised labour for the minerals processing, mining and utilities industries.

SSI have extensive experience in setting up Commissioning Teams and Targeted Implementation Teams for both long and short term projects. We can provide contract employees or manage the recruitment of individuals or teams across all disciplines in the resource and utilities industries.

Our industry experience and exposure nationally and internationally, enables us to understand role requirements and develop recruitment processes to ensure we employ suitable personnel for specific roles in a timely manner.

We are well practiced in building multinational teams and managing the cultural differences having worked with English, French, Filipinos, Papua New Guinean, Indonesian and Lao nationals.

Using our industry networks has made SSI extremely successful in providing the right personnel to meet our clients requirements, particularly in those “hard to fill” positions.

Targeted employment for specialist roles includes:

f Commissioning Engineers

f Safety Professionals

f Risk Assessment Facilitators and Trainers

f Commissioning Safety Manager on major projects

f Auditors

f Metallurgists

f Confined Space Auditors

f Personnel for the development and implementation of Safety Management Systems

f Personnel for the development and implementation of Emergency Response Procedures

f Safety Team Recruitment

f Isolation and Permitting Team Recruitment

f Supervisor development and mentoring

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S S I W O R L D W I D E

KEY: SSI Offices Where we are working

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S Affinerie de Pont-Sainte-Maxence (APSM) – Pont-Sainte-Maxence, FranceAlcoa of Australian Limited t/a Alcoa World Alumina Australia, AUSArcelorMittal – Belval, LuxembourgArcelorMittal – Fos-sur-Mer, FranceArcelorMittal – Dunkerque, FranceArcelorMittal – Ostrava, Czech RepublicArcelorMittal – Temirtau, Kazakhstan Aurizon, QLDBarrick Gold – Granny Smith Mine, WABarrick Gold – Porgera JV, PNGBega Cheese – Coburg, VICBega Cheese – Merimbula, NSWBendigo Mining, Bendigo, VICBHP Billiton – Gemco, Groote Eylandt, NTBHP Billiton – Nickel West, Kambalda, WABHP Billiton – Nickel West, Kwinana, WABHP Billiton – Nickel West, Ravensthorpe, WABHP Billiton – NPI, Newman, WABHP Billiton – Olympic Dam, SABHP Billiton International Services Diamonds and Specialty Products, Angola, AfricaBHP Billiton Iron Ore – Pilbara, WABHP Billiton Iron Ore – Asset Development Projects (ADP), Perth, WABHP Billiton Iron Ore – Corporate, Perth, WABHP Billiton Iron Ore – Finucane Island-Nelson Point Operations, Port Hedland, WABHP Billiton Iron Ore – Port Hedland, WABHP Mitsubishi Alliance (BMA), Gregory Crinum, QLD BHP Mitsubishi Alliance (BMA), Saraji Mine, QLDBlue Circle Southern Cement – various sites in AustraliaBoral Australia, VICCatalpa Resources, Goldfields, WAConsolidated Tin Mines Limited, QLDCoty Astor – Granollers, SpainCPC Engineering – Kalgoorlie, WACrown Casino, Melbourne, VICCSBP – Kwinana, WACurtin University VTEC, Kalgoorlie, WADiscovery Metals Limited – Boseto Copper Plant, Botswana, AfricaDiversified Mining Services, Newcastle, NSWDundee Precious Metals, Chelopech Mine, BulgariaEldorado Gold – Hellas Mine, Chalkdiki Peninsula, GreeceElementos, Brisbane, QLDESS Compass, Port Hedland, WAEvolution Mining – Mt Carlton Mine, QLDExact Mining Group, Wayville, SAForbo Flooring B.V. – Amsterdam, The Netherlands GDF Suez Cofely (Bio Cogelyo) – Normandie, France Goldfields Limited, St Ives Gold Mine, Kalgoorlie, WAGuinea Alumina Corporation, QLDHarmony Gold, Hill 50, Mt Magnet, WAHenry Walker Eltin, Yandi, WAHolcim Corporate, AUSICM Group, Perth, WAInternational Power (Australia) Holdings Pty Ltd – Loy Yang B, VICJaguar Land Rover – Solihull, UKJohn Holland Pty Ltd, Perth, WAKarara Mining Limited, Perth, WA

Kazakhmys-Aktogay, Almaty, KazakhstanKDR Gold Coast Pty Ltd, QLDKerman Contracting Pty Ltd, Perth, WAKinross Tasiast Mauritanie Limited – S.A, AfricaLaing O’Rourke, Pilbara, WALihir Gold – Ballarat Goldfields, VICLoy Yang Power – Loy Yang A Power Station, VICMacmahons – Orebody 18, Newman, WAMagna Interiors and Exteriors – Hartlip, UKMorobe Mining Joint Venture – Hidden Valley, PNGMMG – Kinsevere Mine, Democratic Republic of Congo (DRC), AfricaNewcrest Mining Limited – Cadia Operations, NSWNewcrest Mining Limited – Cracow Gold Mine, QLDNewcrest Mining Limited – Telfer Mine, WANewcrest Mining Limited – Lihir Island, PNGNewmont Mining – Granites Mine, Tanami Desert, NTNorweld, Cairns, QLDNovartis Pharmaceuticals UK Limited, Surrey, UKNQ Petro, Woree, QLD NT Power and Water, NTOceana Gold – Macraes Flat Gold Mine, Dunedin, NZOk Tedi Mining Company – Tabubil, PNGOrigin Energy, Brisbane, QLDOxiana Ltd – LXML Sepon Gold and Copper Operations, Sepon, LaosOZ Minerals – Avebury Nickel Mine, TASPanoramic Resources – Savannah Nickel Mine, Kununurra, WAPerseverance Gold – Fosterville Gold Mine, Bendigo, VICPerseus Mining – Edikan Mine Site, Ghana, AfricaPlacer Dome Asia Pacific – Henty’s Gold Mine, TASPT Meares Soputan Mining – Toka Tindung Gold Project, North Sulawesi, IndonesiaQGC, Brisbane, QLDQueensland Urban Utilities, Brisbane, QLDRamu Nickel – Basamuk Refinery, PNGRio Tinto Alcan – Gove, NTRio Tinto Aluminium – Yarwun, Gladstone, QLDRio Tinto Coal Australia – Blair Athol Mine, QLDRio Tinto Coal Australia – Hail Creek Coal Mine, QLDRio Tinto – ERA Ranger Uranium Mine, Jabiru, NTRio Tinto Iron Ore – Cape Lambert Port Operations, WARio Tinto Iron Ore – Rail Division, WARosslyn Hill Mining – Paroo Station Mine, WASEQ Water, Brisbane, QLDTangent Link Limited, UKTME Group, Cairns, QLDTraverse Drilling International – various sites across PNGTRUenergy – Cathedral Rocks Wind Farm, SA TRUenergy – Hallett Power Station, SATRUenergy – Waterloo Wind Farm, SAVale Inco Goro Nickel Project, New CaledoniaVDM Group, Newman, WA Verve Energy – Corporate, WAWesfarmers – EnGen, Area C, Newman, WAWoodside Energy – Corporate, WAWorley Parsons – Nelson Point, WAZinifex Century, QLD S

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S M A R T S TA F F I N T E R N AT I O N A L P T Y LT D ( S S I )

Creating Practical Workplace Systems