SHRIAcademyStudent Handbook_10 Dec 2014

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STUDENT HANDBOOK



2 | P a g e Last updated 10 Dec 2014

TABLE OF CONTENTS (1)

Welcome to SHRI Academy

• Message from the Director (Learning & Development) 6

1 About SHRI Academy

• Our Vision, Mission & Core Values 7

• Board of Directors 8

• Academic & Examination Boards 8

• About School of Human Capital 9

• List of Programmes 9

• SHRI Talents 10

• SHRI Mentorship Scheme (SMS) 11

2 Business Management Policies• Service Guarantee 12

• Contractual Commitment 12

• Security & Confidentiality of Student Personal Particulars 12

• Payment & Receipt 12

• Discounted & Promotional Prices 13

• Business Ethics 13

3 About Council for Private Education (CPE)

• Introduction 14

• CPE Student Services Centre 14

•

Private Education Act (PE Act) 14• PEI-Student Contract 15

• Schemes to Protect Student Fees 15

• Pastoral Counselling Services (PCS) 15

4 Personal Particulars & Confidentiality

• Personal Particulars 16

• Changes to Personal Particulars 16

• Accuracy of Personal Particulars 16

• Confidentiality 16

5 Communication and Feedback/Dispute Resolution Process

• Mode of Communication 17

• Course Schedule / Time-table 17

• Course Materials 17

• Course Evaluation 17

• Student Feedback and Dispute Resolution Process 18

• Student Feedback and Dispute Resolution Procedure 19






TABLE OF CONTENTS (3)

13. Graduation

•

Graduation Criteria 36

14. General Information

• SHRI Academy Campus 37

• Bring-A-Friend Scheme 38

15. SHRI Membership Privileges

• Suite of Privileges - FREE 39

• Special Rates for Events & Services 40

• Privileges Scheme 40

16. About SHRI Group

• SHRI 41

• SHRI Corp 41

• SHRI Academy Pte Ltd 42

17. Annex 1 – Pre-Course Counselling Information 43




Message from the Director (Learning & Development)

I am delighted to welcome you to SHRI Academy. We are popular, vibrant and successful Private

Education Institution in Singapore.

We believe that everyone at the Academy can be outstanding and we seek to draw out the fullpotential in everyone. We do this by connecting the following values in all our students:

• Ambition

• Determinations to Succeed

• Respect for others, ourselves and the environment we live and work in

• Enthusiasm

• Confidence

• Creativity

The Academy’s strength rests in its ability to be flexible, to respond to students’ intellectual and

professional needs. After completing their required course that acquaints them with the knowledge

they then can continue their studies to deepen their knowledge of specialisation such as Human

Capital Management, Talent Management, Organisational Development & Change, Organisational

Psychology, Training & Development, Reward Management and Employment Relations.

Students are provided with a friendly and conducive learning environment. They must have the drive

to excellence through a system of education that is able to grow the seeds of educations to towering

trees of excellence. We accomplish this through our holistic education. It focuses on the

development of the industry driven knowledge, practical skills and character development.

SHRI Academy is able to provide an opportunity for its students leading them to their careers. After

all, success in life is like a voyage at sea, once you decide your coordinates, you need a good ship to

meet the tides, skills to man the ship and the character of a good captain to weather the storms.

Let SHRI Academy be your guide to this success and may your future be worthy of your dreams.

Dr John Teo Teck Choon DBA(UniSA), M.Ed.(Monash), M.M.(Macquarie), M.A.(Macquarie), MSHRI

Director (Learning & Development)

SHRI Academy




1. About SHRI Academy

SHRI Academy Pte Ltd

SHRI Academy Pte Ltd, a wholly-owned subsidiary of SHRI Corporation Pte Ltd, is a training institutionthat caters to the learning and development needs of a wide variety of adult trainees and learners,

both local and international. With a comprehensive training and education curriculum, SHRI

Academy offers lifelong learning opportunities and a diverse range of academic programmes - from

basic certificates to master degree levels under the SHRI School of Human Capital Management. The

duration of SHRI programmes ranges from 2 months to 24 months, to accommodate working adults

with different qualifications and career aspirations. The Academy also works with prestigious partner

university, Edinburgh Napier University (UK).

Our Vision , Mission & Core Values

Vision

To be a Leading Educational Service Provider in business and people management skills, knowledge

and practices.

Mission

To build a sustainable framework wherein high standards and ethical values prevail and facilitate the

acquisition and assimilation of the body of knowledge and practical experiences in the respective

fields.

Culture & Values

Service

Strive to deliver prompt, high-quality services to peers, business and HR communities

Holistic

Advance the HR profession by promoting organisational and individual attainments

Respect

Value people as individuals. Help them reach their fullest potentials

Integrity

Strive for fair and proper treatment of people as individuals and within an organisation




Board of Directors

Kao Beng Lee

Director

Mr Bernard YeoDirector

Ms Sabrina Loi

Director

Academic & Examination Boards

SHRI Academy places high priority on the relevance, standard and quality of our programmes. OurAcademic & Examination Boards, made up of local practitioners and senior officials from SHRI

Executive Council and Secretariat, meets regularly to review course curriculum, standards and results

of examinations. The Board spares no effort to ensure that all our programmes are constantly

reviewed, revised and updated so that quality and standard are maintained at the highest level, and

that the curriculum incorporates the latest developments in the respective industries, both nationally

and internationally.

Assoc Prof David Wan

Chairperson

Dr John Teo Teck Choon

Co-Chairperson

Mr Lee Tiong Peng

Member

Mr Richard Lai Kwok Seng

Member

Mr Wong Tuck Wah Peter

Member




About School of Human Capital Management

To excel in an increasingly competitive and knowledge-driven business world, SHRI continues to

foster a learning culture in the HR fraternity and to ensure relevance. Through the development of a

comprehensive training and education curriculum that is constantly upgraded, the School of Human

Capital Management offers a diversified range of academic programmes from basic certificate to

master degree levels to HR practitioners and people managers. Its wide range of Human Resourcecourses from the Basic Certificate in HRM to the Master of Science in HR (Top-up), all courses are

designed to accommodate students with different educational qualifications and career aspirations.

List of Programmes

Postgraduate Diploma

• Postgraduate Diploma in Human Capital Management

Postgraduate Diploma Programmes with Dual Specialisations

•

Postgraduate Diploma in HR and Organisational Psychology

• Postgraduate Diploma in HR and Organisational Development & Change

• Postgraduate Diploma in HR and Talent Management

• Postgraduate Diploma in HR and Training & Development

• Postgraduate Diploma in HR and Reward Management

• Postgraduate Diploma in HR and Employment Relations

Human Capital Management

• Basic Certificate in Human Resource Management

• Certificate in Human Resource Management

• Diploma in Business and Human Resource Management

In Partnership with Edinburgh Napier University (ENU)

• Bachelor of Arts in Human Resource Management with Organisational Psychology (Top Up)

• Bachelor of Arts in Human Resource Management with Financial Management (Top Up)

• Master of Science in Human Resources (Top Up)

Compensation and Benefits Management

• Certificate in Payroll Administration

• Diploma in Compensation & Benefits Management

Psychology and Counselling• Certificate in Applied Psychology

• Certificate in Organisational Psychology

• Diploma in Organisational Psychology




SHRI Talents - Prompt and Effective Placement Solutions at Competitive Rates

Being in the forefront as the national professional body for HR professionals, SHRI is committed to

delivering prompt and effective placement solutions. At SHRI Talents, we go a step further to

synchronise and maximise our resources in our strategic search efforts, outreach, networking and

advertisements, thereby minimising costs and passing on real savings to our members’ companiesand esteemed clients.

We specialise in these services:

• Executive Search Placements

• Specialised Recruitment

• General Placements

• Permanent Staffing

• Temporary Staffing

• Contract Staffing

•

Freelance Assignments• Payroll Services

• Outsourcing Services

How SHRI Talents can help and support you…

Working closely with an extensive network of business and professional partners, search firms,

recruitment agencies and the Singapore Professionals’ & Executives’ Co-operative (SPEC), we are

able to reach out to large pools of talented individuals with the needed skillsets, qualifications and

experience from diverse industries. More so, we can customise recruitment requirements in

accordance to the company-specific needs or special needs of the industry of our clients.

Leave it to us to sieve out the best talents for you

At SHRI Talents, our priority is to assist and enable clients in selecting suitable candidates through

our network of strategic partners. We have extensive talent pools and databases to tap on. Our

dynamic team of strategic partners, with their extensive search and recruitment know-how in

Singapore, can effectively help clients match the best candidate for a job. Essentially, SHRI Talents is

a convenient, one-stop contact point that supports clients in the search for human capital and

talents.

We have a range of options that can suit your needs, so feel free to call us for an appointment todiscuss your organisation’s specific needs, or you may wish to email to [email protected]




SHRI Mentorship Scheme (SMS)

Doing business in today’s fast-paced and demanding world requires finding the highest quality

solutions at the lowest cost. However, as pivotal as it may be to business success, finding these cost

effective solutions remains a difficulty many organisations continue to face.

The Singapore Human Resources Institute (SHRI) recognises this, and has found that the answer to

this struggle lies in mentoring. Mentoring is a personal enhancement strategy through which a more

experienced person facilitates the development of another by sharing known resources, expertise,

values, skills, perspectives, attitudes and proficiencies. While the roots of mentoring may be lost in

antiquity, its practical usage is still very much prevalent today.

With this in mind, SHRI decided to set up a mentorship scheme with the primary focus of enhancing

HR practices in Small and Medium Enterprises (SMEs) in Singapore. Aimed at increasing the HR

capabilities at organisational level through the sharing of experience and knowledge, this mentorship

scheme is the ticket to business excellence.

In future, SHRI may decide on other areas of mentoring depending on the interest and needs of

SMEs and organisations.




2. Business Management Policies

Service Guarantee

SHRI Academy will clearly advise prospective students on pre-requisites and requirements applicableto our programme. We are committed to protect students against non-conformance to programme

guidelines.

Contractual Commitment

All prospective students enter into a PEI-Student Contract with the Academy prior to making fee

payment, upon confirmation of enrolment into the programme.

All students are covered under the Industry-Wide Course Fee Protection Insurance Scheme (IWC)

with Lonpac Insurance Bhd to protect the course fee paid by students to SHRI Academy as required

by the Council for Private Education (CPE). As SHRI Academy is embarking on the EduTrustCertification Scheme, SHRI Academy has also subscribed and put into place the Fee Protection

Scheme for students.

Please log on to http://www.cpe.gov.sg for more information on FPS.

Security & Confidentiality of Student Personal Particulars

All personal data and information provided by students shall be kept strictly confidential. Every

effort shall be made to ensure the integrity of students’ personal particulars and confidential

information entrusted to SHRI Academy is not compromised. Unless the disclosure is required by the

law, government authorities and relevant university partners and accreditation bodies as part of the

regulatory or course requirements and/or order of any courts of Singapore for their internal use only,

SHRI undertakes not to divulge any of the student’s personal information to any unauthorised third

party without the prior written consent of the student.

Payment & Receipt

SHRI Academy is committed to the accuracy of charging its students.

Course Fees (i.e. Course Fee, FPS Premium, Membership Entrance Fee, Membership Subscription Fee

& Material Fee), payments terms, refund policy relating to the programme are specified in the PEI-Student Contract.

All fees are paid to SHRI Academy and must be made in Singapore dollars unless otherwise stated.

Payment can be made in cash, NETs, cheque, cashier’s order, bank draft, interbank transfer and

credit card. Terms and conditions applies.

SHRI Academy issues an official receipt to acknowledge every payment made by the student.

http://www.cpe.gov.sg/







Discounted & Promotional Prices

Any discounted price for selected programme(s) shall be prominently displayed in our promotional

flyers, website, and other paraphernalia as communicated to the students. For any promotions

introduced, the period for which the promotion is valid shall be indicated.

Business Ethics

SHRI Academy shall not engage in unethical sales tactics to mislead students. Students are

encouraged to report any unethical incidence to the Academy’s management immediately.




3. About Council for Private Education (CPE)

Introduction

The Council for Private Education is a statutory board empowered with the legislative power toregulate the private education sector.

The Council facilitates capability development efforts to uplift standards in the local private

education industry.

CPE Student Services Centre

The CPE Student Services Centre (SSC) is a convenient, one-stop service point to address students’

enquiries, provide authoritative and reliable information on studying and living in Singapore, and

offer support to students who encounter problems during their course of study.

The services provided by CPE Student Services Centre include:

• Attending to enquiries and feedback received from the public and students studying in the

private education institutions (PEIs);

• Providing reliable information on studying in PEIs and living in Singapore;

• Providing advice to students on a range of issues from education options and school

registration procedures to Student’s Pass application processes and accommodation issues;

• Educating the public through periodic student advisory talks and organizing orientation

programmes to guide students in making prudent choices in their selection of PEIs;

•

Providing internet facilities for students to gain access to updated private educationinformation online; and

• Helping students who have problems with the PEIs they are enrolled in.

Private Education Act (PE Act)

With the introduction of the new Private Education Act, enacted in December 2009, the Council for

Private Education (CPE) was set to regulate the private education industry in Singapore. All Private

Education Institutions (PEIs) are required to comply with the regulations under the Act. The Act was

introduced to ensure that PEIs are of certain standards in order to protect the interests of the

students enrolled in their schools.

For more information on the new Private Education Act, please visit

About Council for Private Education (Official explanatory document produced by CPE)

http://www.cpe.gov.sg/cpe/slot/u100/Publication/publication/Council_PE_preview.pdf

About Enhanced Registration framework (Official explanatory document produced by CPE)

http://www.cpe.gov.sg/cpe/slot/u100/Publication/publication/ERF_Student_proof9.pdf

EduTrust Certification Scheme and Fee Protection Scheme (Official explanatory document produced

by CPE)http://www.cpe.gov.sg/cpe/slot/u100/Publication/publication/EduTrust_Student_preview.pdf





http://www.cpe.gov.sg/cpe/slot/u100/Publication/publication/EduTrust_Student_preview.pdf








PEI-Student Contract

Aiming to enhance the confidence of students, CPE has stipulated that all PEIs must sign a PEI-

Student Contract with students. The Student Contract is an important legal document that lays out

the important terms and conditions governing the relationship between the student and SHRI

Academy. The Academy will honour all terms and conditions spelt out in the contract and in all

communication channels.

The PEI-Student Contract is in English version and available upon request as well as on CPE website:

http://www.cpe.gov.sg The PEI-Student Contract in other languages are also available at CPE

website: http://www.cpe.gov.sg

For more information on the PEI, EduTrust and ERF, please refer to http://www.cpe.gov.sg

Schemes to Protect Student Fees

There are two main schemes administered by the CPE – the IWC under the Enhanced RegistrationFramework (ERF) and the Fee Protection Scheme (FPS) under the voluntary EduTrust Certification

Scheme. The purpose of these schemes is to protect the unconsumed course fees paid by students

in the event that a PEI is unable to continue operating due to insolvency and/or regulatory closure.

Industry-Wide Course Fee Insurance Scheme

The IWC is a PEI-based group insurance policy that provides coverage to students studying in their

PEIs.

Six-month Cap

SHRI Academy subscribes to the IWC and is allowed to collect up to six months of course fees at any

one time.

Fee Protection Scheme

As SHRI Academy is embarking on the EduTrust Certification Scheme, SHRI Academy has also

subscribed and put into place the Fee Protection Scheme for students.

Pastoral Counselling Services (PCS)

As part of our efforts to care for and improve the overall well-being of our students, we are pleased

to introduce to you our SHRI Pastoral Counselling and Career Advisory Services. We hope that these

will enhance your learning ability and employability.

Going through your professional learning journey is a process that can be very positive and

rewarding. It can also present challenges. Sometimes you may want a little more support than your

friends and family can give to meet these challenges. Meeting with a counsellor can help you handle

and manage your goals.

We offer personal and career counselling and support, within a professional counselling framework.

These services provide a wide range of strategies to help you do your very best during your time here

at SHRI Academy. You can find help with your personal life, personal goals setting, career counselling

and directions to help reach your success.

All sessions are strictly by appointment only. Please feel free to contact your Programme Managershould you wish to book for an appointment.















4. Personal Particulars & Confidentiality

Personal Particulars

Students must ensure that the correct particulars and information are furnished to the respectiveProgramme Manager/Executive.

Changes to Personal Particulars

Student must inform SHRI Academy in writing should there be any change in their particulars (e.g.

residential address, office address, contact numbers, email address, etc.)

Students are to quote their name, NRIC/Passport/FIN number, programme, and intake he/she is

currently attending, in all the correspondences with SHRI Academy. Failure to do so may result in

delay in communication or transmission of information (e.g. cancellation of classes, release of

results, etc.) and SHRI Academy shall not be held responsible for the delay.

Accuracy of Personal Particulars

Students are to ensure that their names are correctly reflected in their class attendance on the first

day of class and notify the respective Programme Manager/Executive should there be any error.

Non-compliance to the above may result in the wrong name being printed on transcript(s) and

certificate(s) as well as other documents. Any additional costs incurred resulting from the error shall

be borne by the student.

Confidentiality

SHRI Academy is committed to maintain confidentiality of student’s personal particulars and

undertakes not to divulge any of the student’s personal particulars to any third party (except to

government authorities) without the prior written consent from the student. Students’ particulars

are solely for the purpose of completing programme submission.




5. Communication and Feedback/Dispute Resolution Process

Mode of Communication

The main mode of communication between SHRI Academy and all students is through email.Students must ensure that the correct email address is communicated to the respective Programme

Manager/Executive.

Information to be disseminated shall include but not limited to the following:

• Schedule/timetable or any changes (i.e. date, time, venue, etc.)

• Examination schedule or any changes (i.e. date, time, venue, etc.)

• New or change in any policies & procedures

• Upcoming events/activities

•

Information on assignments/projects

• Examination Results

Students are to check their emails regularly as SHRI Academy shall not be held responsible or liable

for any penalties or failure to meet deadlines arising from this matter.

We do not release any of the lecturer’s contacts unless permission has been granted by the lecturer.

However, we do not restrict the lecture who shares their contact details with the students.

Course Schedule / Time-table

Timetable for the following module(s) will be given during the examination or after the last lesson of

the current module. Any changes in the timetable/cancellation of lesson will be communicated via

email. Please refer to the timetable for the location of each lesson – training room may change.

Course Materials

The course materials will be given on commencement of the module. Course materials can be in

either hard-copies or electronic form.

Course Evaluation

Course evaluation or feedback is usually conducted by the last or 2nd last lesson of the

semester/module. Students are encouraged to give constructive feedback on the lecturer,

programme, administration of the programme, facilities and course materials on the evaluation

form. Comments and suggestions will be treated in the strictest confidence.




Student Feedback and Dispute Resolution Process

SHRI Academy welcomes your feedback and suggestions that will help us to support you in your

learning journey. Be it a feedback on teaching and learning, services and welfare, or the school

environment, we are all ears. Students may provide feedback or raise issue of concern via the

following channels:

• Reception Counter

• Customers Feedback Form

• Email : [email protected]

• Telephone : +65 438 0012

• Discussions and meetings with SHRI staff

Students are encouraged to raise their concerns to our staff or managers at the earlier opportunity.

Feedback are logged and handled by SHRI’s Feedback Management System that ensures that the first

acknowledgement of the feedback is given within 3 working days. SHRI endeavours to resolve all

feedback within 21 working days and during the period of deliberation, provides a series of updates

to students.

Complaints however, need to be submitted in a written form via the Customer Feedback Form or a

letter/email.

In the event that counselling services is required, you will be referred to the School Counsellor.

It is SHRI’s policy to establish facts and conduct objective investigations to reach a fair and amicable,

or a ‘win-win’ solution to address a grievance. Complaints should be brought to the attention of SHRI

so that they may be resolved internally. Students who lodge complaints with external agencies

without giving an opportunity for SHRI to address their concern are considered to be in violation of

the student code of conduct.

Despite all efforts, if you are unsatisfied with the feedback outcome, you may approach the CPE’s

Student Services Centre (SSC) for help. SSC officers will review the complaints and may refer you to

the CPE Mediation – Arbitration Scheme [Please note that fees are chargeable for using the Scheme]




Student Feedback and Dispute Resolution Procedure

Counselling

required?

Start

End

Appointment made and

student obtains advice

from school counsellor

Reception Counter Feedback Form Email Telephone Letters Staff

SHRI Academy acknowledges

feedback in 3 working days and

seeks to resolve within 21 working

Student accepts

resolution?

Student may approach CPE’sStudent Services Centre (SSC)

CPE’s SSC

refers student to

CPE Mediation – Arbitration

Scheme?

Student

applies for mediation at

Singapore Mediation Centre

(SMC)?

Student

Settlement reached?

Student

applies for arbitration at

Singapore Institute of

Arbitrators

(SIArb)?

Arbitral Award

Published

EndYes

Yes

YesNo

No

No

Yes

Yes

No

No

Notes:

• Student pays SMC

approximately S$120

for mediation

• Student pays SIArb

approximately 10% of

arbitration fees

Above stated fees are

subjected to changes

Please refer to

www.cpe.gov.sgfor

updates of charges






6. Student’s Code of Conduct

I am committed to:

a.

Be punctual for class and attend lessons regularly

b. Be attentive, learn and participate actively in class

c. Develop mutual respect and cooperate with students, lecturers and other school staff

d. Be properly attired (i.e. no shorts, singlet, slippers, etc.)

e. Conduct myself appropriately in school

• No gambling

•

No smoking

• No usage of illegal drugs

• No consumption of alcohol

• Proper use of school property and facilities

• Proper use of mobile phone

• Keep the school clean and tidy

• Proper use of mobile phone

• Keep the school premise clean and tidy




7. Course Schedule / Time-table

Course Schedule / Time-table

The course schedule/timetable is determined by SHRI Academy and lesson venue agreed/released tothe students, the Academy reserves the right to re-schedule or cancel any class without offering

reason. In the event where changes are unavoidable, the Academy will consider the interest of the

majority and act to minimise any inconvenience caused.

Should there be any changes to the schedule/venue, the Academy will make every effort to inform

students of the change.

Attending Different Class/Lesson Not Registered

Students are not allowed to unilaterally change classes or attend lessons he/she is not scheduled to

attend. Sudden surge in class size in a particular class/lesson not made known to the Academy inadvance can result in possibilities of over-crowding, insufficient seats and lesson handouts.

Under such circumstances, students who are not scheduled for the particular lesson/class may be

asked to leave the class and lesson handouts not issued to them. In this instance, the Academy will

not be responsible to schedule for a make-up lesson or compensate students for any lesson(s) not

attended.




8. Attendance Policy & Government Support Schemes

Signing of Attendance

SHRI Academy takes serious view towards student signing attendance on behalf of another studentand disciplinary actions shall be taken on this.

The onus is on students to ensure that they sign the attendance personally for every class/lesson

attended. Students caught signing the attendance on behalf of another student will be subjected to

severe disciplinary action by the Academy.

Students should note the following:

• Ensure consistent signature is used;

• A signature instead of a “tick” is required to indicate attendance; and

• Signature must be signed using a pen instead of a pencil.

Attendance Requirement

a. Self-sponsored students: All students are required to attain a minimum of 75% class

attendance per module in order to be eligible for the examination. Students will be barred

from the examination and will be required to re-module if the attendance fall below 75%.

b. Company-sponsored students: All company-sponsored students are required to attain a

minimum of 75% per module in order to be eligible for the examination and minimum of 75%

class attendance to qualify for SDF training assistance/UTAP funding.

Failure to Meet Attendance Requirement

Students whose module attendance falls below 75% must produce evidence to explain their absence

and complete the Special Consideration eg. medical certificate from medical practitioner to the

respective Programme Executive. Failing which, the student will not be eligible to sit for examination.

The eligibility of SDF funding will be affected as well.

Leave Application

SHRI Academy grants leave only in extraordinary circumstances. For such request, students will need

to write-in officially with reason(s) and supporting document(s). Approval subjects to the decision ofthe Director (Learning & Development) and on a case-by-case basis.

Students on Government Support Scheme

a. Company-sponsored employees applying for SDF must fall into one of the following

categories:

• Singapore Citizens, or

• Permanent Residents (PR) of Singapore

b. All companies must be registered or incorporated in Singapore to be eligible to apply for SDF

training assistance.




c. Employees on this scheme must be fully-sponsored by their company.

Payment via Company’s cheque or GIRO.

d. Under the SDF scheme, companies may apply for SDF training assistance on behalf of their

employees via the SDF SkillsConnect at http://www.skillsconnect.gov.sg.

e. Companies must be registered users of the SDF SkillsConnect system.

f. Companies must ensure that application for the pre-approved courses on the SDF

SkillsConnect must be submitted preferably prior to the programme commencement date.

g. Companies must ensure that their sponsored employees meet the minimum attendance

requirement, satisfy all examinations and course work requirements and be in the

employment of the company for the entire duration of the programme. Company-sponsored

employees who resigned before the official course end date will be required to reimburse

the supported SDF Training Assistance to SHRI Academy Pte Ltd. Failing to comply with any of

these conditions set forth will render the companies in default and will be required toreimburse the supported SDF training assistance to SHRI Academy Pte Ltd.

h. For sponsored students, please note that U-Tap Funding, WDA does not recognise medical

leave (i.e. medical certificate), reservist, business trips, etc. as valid reasons for your absence.

http://www.skillsconnect.gov.sg/







9. Fee Payment Policy

Modes of Payment

All payments are in Singapore currency. Application Fee, Course Fees and Miscellaneous Fee can bepaid to SHRI via the following:

• Cash, NETs, Credit Card (subjects to additional charges)

• ATM Transfer

• Cheque, Bank Draft, Money Order, Cashier’s Order

Payable to : SHRI Academy Pte Ltd

• Internet Banking and Telegraphic Transfer directly to:

Account Name : SHRI Academy Pte Ltd

Bank Name : Development Bank of SingaporeAccount No. : 003-906454-3

Branch Name : Shenton Way Branch

Bank Code : 7171

Branch Code : 003

Swift Code : DBSSSGSG

Students should email and notify the school immediately of any payment made by Bank Transfer,

ATM Transfer or Telegraphic Transfer.

Payment of Fees

A non-refundable and non-transferable Application Fee is to be paid at the point of submitting the

application form for the programme.

Payment instructions stated in the Payment Advice must be strictly followed. Course fee payment

should be made only after the Student Contract has been signed.

Payment of the Course Fee by students may be made either in full or by instalments as stated in the

Student Contract and Payment Advice.

All course fees must be paid before or by the payment due dates which are reflected in the Student

Contract and Payment Advice. A penalty fee will be charged if there is a late payment. If the course

fee is not paid, the student will not be allowed to attend classes and the enrolment will be

withdrawn.

An official receipt will be issued to students when fees ae paid. Students are reminded to keep these

receipts for future references in the event of any payment discrepancies that may occur.

Students on SDF Scheme

Company-sponsored applicants claiming for subsidies from government support schemes (e.g. SDF)must make payment for the unsupported portion of fees using their company’s cheque or via GIRO.




Outstanding Fees

Students are expected to make prompt payment of fees to the Academy. Students may be barred

from attending lesson(s), sitting for examination and/or progression to the next level, if he/she fails

to satisfy any outstanding financial obligation to SHRI Academy. Late payments are subjected tofinance charges at 12% (p.a.)

SHRI Academy reserves the right to bar students from attending examinations, withhold result slips,

certificate(s) and academic transcript(s) of these students till their outstanding financial obligations

with the Academy are fulfilled. Students may be dismissed due to no payment despite the several

reminders served.




10. Refund Policy & Procedures

SHRI Academy’s refund policy is as follows:

% of [the amount of fees paid

under Schedules B and C*]If Student’s written notice of withdrawal is received:

[ 75% ]More than 14 days before the Course Commencement

Date

[ 0% ]Before, but not more than 14 days before the Course

Commencement Date

* Schedule B & C is found in the Standard PEI-Student Contract

The above refund policy applies to all courses offered by SHRI Academy.

All fees are subject to the prevailing Goods & Services Tax (GST), unless otherwise stated.

a. Refund for Withdrawal due to Non-Delivery of Course

SHRI Academy will notify the Student within 3 working days upon knowledge of any of the

following:

• SHRI Academy does not commence the Course on the Course Commencement Date;

• SHRI Academy terminates the Course before the Course Commencement Date;

• SHRI Academy does not complete the Course by the Course Completion Date;

• SHRI Academy terminates the Course before the Course Completion Date; or

•

SHRI Academy has not ensured that the Student meets the course entry or

matriculation requirement as set by the organisation stated in Schedule A (of Student

Contract) within any stipulated timeline set by CPE.

The Student should be informed in writing of alternative study arrangements (if any), and

also be entitled to a refund of the entire Course Fee and Miscellaneous Fees already paid

should the Student decides to withdraw, within 7 working days of the above notice.

b. Refund for Withdrawal Due to Other Reasons

If the Student withdraws from the Course for reasons other than those stated in item a,SHRI Academy will, within 7 working days of receiving the Student’s written notice of

withdrawal, refund to the Student an amount base on the above table (also found in

Schedule D of the Contract).

c. Refund During Cooling-Off Period

SHRI Academy provides the Student with a Cooling-Off Period of 7-working-days after the

date that Student Contract has been signed by both parties. The Student will be refunded

the highest percentage (above table and Schedule D of Student Contract) of the fees

already paid if the Student submits a written notice of withdrawal to SHRI Academy within

the cooling-off period, regardless of whether the Student has started the course or not.




d. SHRI Academy has the right to cancel a course if the conditions to commence a course are

not met such as not meeting the minimum student number to commence the course.

All requests for refund must be submitted formally to the Programme Manger/Executive via theRefund Request Form with the required supporting document (if any). Verbal requests are not

acceptable.

Refunds will be made to students within 7 working days upon receipt of written notice with complete

submission of all required documents.

Student must bear the bank charges should he/she request for the refunded amount be made via

bank transfer/telegraphic transfer.




11. Transfer / Withdrawal Policy & Procedures

SHRI has a Transfer/Withdrawal Policy that takes care of various kinds of Transfer and Withdrawals

(voluntary or involuntary) that happen prior to the completion of a current course.

Such requests must be submitted to SHRI Academy in writing as verbal requests will not be accepted.

All requests are subjected to SHRI Academy’s approval.

Students will be informed within 4 weeks from the date of Transfer/Withdrawal request made with

relevant support documents (if any).

Students aged below 18 years old must seek the approval of their parents/guardians before the

request for Transfer/Withdrawal is submitted to SHRI.

FPS provider will be updated within 3 working days once the student’s status for the

Transfer/Withdrawal has been confirmed.

• TRANSFER

Transfer can take place prior to the completion of the current course, in the following

scenarios:

Eg. Change from Diploma in Business & HRM to Diploma in Organisational Psychology

Students who wish to transfer must fill up the Student Transfer, Deferment & Withdrawal

Form provided by the Programme Managers/Executives. All requests are subject to SHRI

Academy’s approval. Students will be informed of the outcome in writing. Once approved,

a new Letter of Offer will be issued and a new Student Contract will be drawn up.

Application Fee and Course fees paid for the current course are not transferable. Any

unconsumed course fee from the current course may be credited to the next course for

successful applications and subjects to the Management’s approval.

If the unconsumed course fee is more than the course fee payable for the new course, all

fees made will not be refunded. If the unconsumed course fee is less than the course fee

payable for the new course, student needs to pay the fee difference.

Students on SDF Scheme

For students who are under funding scheme (e.g. SDF), the funding approved for the

current course will cease. The student and/or their sponsoring company are responsible to

pay back the funded portion of the current course in the event the funding is ceased. The

student and/or their sponsoring company are responsible for the requirement to submit a

new application for funding for the new course. In the event the funding is not approved,

the student and/or their sponsoring company are required to pay back the difference in

fees for the new course immediately.




• DEFERMENT

Deferment refers to students taking a temporary break in their course. Students must

submit the Student Transfer, Deferment & Withdrawal Form obtainable from the

Programme Managers/Executives and pay a Deferment Fee of $214.00 (inclusive of GST).

Students will be informed of the outcome in writing. It is the onus of the student to check

with the Programme Manager/Executive on the resumption of course and to completehis/her studies within the maximum duration of the course as stated in the outcome letter.

If no official notice is received from the student, he/she is deemed to be still a student of

SHRI Academy and is liable for the course fee in lieu of notice. Any unconsumed course

fees paid may be credited (subject to Management’s approval) to the next term when the

students return to resume their studies with SHRI.

• WITHDRAWAL ON VOLUNTARY BASIS

Withdrawal on voluntary basis refers to discontinuing a course prior to the completion ofthe current course. Students who wish to withdraw must fill up Student Transfer,

Deferment & Withdrawal Form obtainable from the Programme Manager/Executive. Once

the application is processed, the students will be served a letter confirming withdrawal

within 7 working days; the Student Contract will be terminated and the student is no longer

deemed a student of SHRI. The Fee Protection Scheme account will also be terminated.

If no official notice of a student withdrawing from a course is received, the student is still

deemed as active and is liable for the course fee.

Advance instalment payments may be waived if withdrawal is made before the next

instalment is due.

• WITHDRAWAL ON INVOLUNTARY BASIS

This occurs as a result of misconduct (eg. caught for breaking Singapore’s law, cheating

during examination, etc) or unsatisfactory academic progress. Students are issued with

Warning Letter/s and their parents/guardians (students below 18 years old) are informed

formally when there is any misconduct or failure to meet the attendance requirements.

The followings are categorised as Withdrawal on Involuntary basis:

−

SuspensionFor Suspension, students are allowed to return to resume their studies within the

stipulated timeframe, as indicated in the Suspension Letter.

− Dismissal (or Expulsion)

Students are informed by SHRI Academy that they are no longer allowed to attend

their course due to misconduct or unsatisfactory academic progress.

Dismissal due to Poor Attendance

Students with poor attendance will be dismissed from SHRI Academy after

repeated counselling and warnings. All fees paid are not refundable and

transferable.




Dismissal due to Disciplinary Issues

Students who do not improve after written and/or verbal warnings for their

unacceptable behaviours that negatively affect themselves or disrupt other

students’ learning will be dismissed. Cases of major misconduct can lead to

immediate dismissal by the Disciplinary Committee.

− Withdrawal Due to Non-Attendance

A student who has not attended class for more than 1 month without approval and is

not contactable is deemed as Withdrawn. Such student is not required to fill up the

Student Transfer, Deferment & Withdrawal Form. FPS coverage shall be cancelled

within 3 working days once the withdrawal status has been established

Please seek your Programme Manager/Executive for further advice and details on the

Transfer/Withdrawal Policies & Procedures.




12. Assessment & Examination Matters

SHRI Academy Proprietary Programmes

Students enrolled in SHRI Academy proprietary programmes will be assessed through a combinationof assignments/tests/quizzes, class participation, role-play, presentation and final examination.

The weightage of various assessment components will be made known to students under the module

outline of the respective module(s). Onus is on the student to read and understand the assessment

criteria, format and weightage of module/unit components. Students may refer to their respective

lecturer(s)/Programme Executive for clarification when necessary.

Assignment

•

Submission of AssignmentTypically, the submission deadline falls on the Day of Examination. Students are to submit one

(1) hard copy (attach with the Assignment Cover Sheet) to our Duty Officer at the reception

before the start of examination. A penalty of 5 marks deduction will be imposed for each day

of late submission.

• Plagiarism

a. Plagiarism is literary theft and is totally unacceptable. It occurs when people take the

thoughts or writings of another, from the internet or other sources, and present them as

their own, without acknowledging the original source.

b. Plagiarism also includes passing the work of others as your own. Learners should also not

give their work to other learners for reference or to copy. Learners should not copy the

work of others.

c. Plagiarism is a very serious offence and severe penalties are imposed for acts of plagiarism.

If you have any doubts about plagiarism, you may ask the lecturer to explain to you.

d. You are not allowed to copy from the sources mentioned above - this is plagiarism and is

equivalent to cheating. Anyone caught plagiarising will automatically fail the project /

assignment.

How to avoid Plagiarism

- If you borrow words, sentences, or paragraphs directly from another source, put the

borrowed words in quotation marks and treat them as a quotation - indicate on the

footnotes the source of the quotation.

- If you paraphrase the words or thoughts of another, reference your source. If you

don’t use your own words in the paraphrase, you should use quotation marks.

- If you take an idea from someone else, reference the source of the idea.




Examination Rules & Regulations

• Eligibility To Sit For Examination

Students are required to attain a minimum of 75% class attendance to be eligible to sit for the

examination.

• Grading

Grades Marks

A (Distinction) 80% & above

B (Good) 70% - 79%

C (Credit) 60% - 69%

D (Pass) 50% - 59%

F (Fail) 49% and below

P (Pass) Pass at Supplementary Examination

Ex ExemptedA@ / B@ / C@ / D@ Pass at Re-module

ABS Absent

• Supplementary Examination

A student is required to sit for Supplementary Examination if he/she fails the Main

Examination. The fee for Supplementary Examination is S$160.50 (inclusive of 7% GST).

Student with valid reason and supporting documents for his/her absence from the Main

Examination, upon approval from the Examination Board, will be able to sit for theSupplementary Examination without having to pay for the Supplementary Examination fee.

He/she must inform the Programme Manager immediately and submit Leave of Absence

Letter along with medical certificate or proof of absence documentation to the Programme

Executive within 3 working days from the Main Examination date. The grading shall be as per

the Main Examination.

A copy of the Supplementary Examination form can be obtained from our reception.

• Re-module

A student will be required to repeat (re-module) a study module/unit if he/she fails theSupplementary examination. Students are to refer to their Student Contract for the re-module

fee (varies according to programme/module).

A student who fails any module(s) at Supplementary examination shall be recommended to

attempt Re-module. The respective fee for the re-module will be payable. The maximum time-

frame for the students to complete the programme is 2 times the programme duration or 1

year, whichever is longer. Failure to attend the scheduled Supplementary examination will

result in fees paid being considered as consumed regardless of reason(s).

A copy of the payment for Re-module form can be obtained from our reception. Any pre-

payments made shall not be utilised to pay any of the above Supplementary examination feesor Re-module fees as stipulated above.




• Absence From Examination

Any student who is unable to be present at Main examination must obtain prior approval from

SHRI Academy for the intended absence.

- Leave of absence may be granted on the following reasons:

-

Reservist service;- Medical grounds;

- Bereavement of immediate family;

- Business trip; or

- Other reason will be subjected to approval on a case-by-case basis by the Academic

Board.

All leave of absence must be supported by documentary evidence and submitted to the

Programme Manager/Executive within 3 working days.

For student who was absent from examination due to medical reason, he/she must inform the

respective Programme Manager/Executive immediately and submit the original copy of the

medical certificate from medical practitioner to the Academy within 3 working days, failing

which it may not be accepted for processing. Only medical certificates issued by registered

clinics, polyclinics or hospitals will be accepted by the Academy.

The student, upon receiving approval, shall be allowed to sit for the Supplementary

Examination and this will constitute as his/her Main Examination. This examination will also be

the student’s last chance of examination as there will not be any Supplementary Examination.

Any student who absents himself/herself from any examination(s) without prior approval

from the SHRI Academy shall be deemed to have sat for and failed the examination.

The student who is unable to sit for the Supplementary Examination for whatever reason

shall be deemed to have absent himself/herself from the examination and, therefore, failed in

that paper. The student will be required to repeat (re-module) the module.

• Rules of Conduct During Examination

Students will not be allowed to enter the examination room 30 minutes after the

commencement of the examination. Students are not allowed to leave the examination room

during the first 45 minutes and last 10 minutes of the examination.

Students must bring along their Identity and place them at the top-right corner of the desk atthe commencement of the examination.

Students are also required to enter their full signatures on the Examination Attendance

Register, which will be held by the Invigilator.

Students must not read the examination paper or commence writing until the Invigilator has

given permission to do so.

Students must not write their names on the answer booklets provided. Instead, they should

write their Identity card number on the space provided on each answer booklet.




No verbal communication or otherwise is allowed amongst students during the examination.

Any student who wishes to communicate with the Invigilator must raise his/her hand. Students

must not leave their seats without the permission of the Invigilator.

Eating, drinking and smoking are not permitted in the examination room.

All mobile devices must be switched off or put to silent mode, kept in the bag and placed at

the front/back of the examination room.

No answer booklets, used or unused, should be taken out of the examination room. Students

may retain their question papers unless otherwise stated.

Students will each be allocated a seat number for each examination and will be seated

accordingly, unless otherwise informed.

Unless otherwise informed, students are not allowed to take into the examination room any

equipment, books, papers, written documents, pictures, drawings or any unauthorisedmaterials except writing instruments and calculators. Calculators must be silent, cordless, non-

programmable and without printout. Students who bring in non-permissible items must

surrender them to the Invigilator. If any papers, written documents, pictures or any

unauthorised materials found on the body during surveillance check; shall be deemed as

cheating.

Students caught cheating in any way during an examination will be EXPELLED from the

programme by the Academy without recourse or refund. It will result in automatic failure for

all papers including those that have been taken and passed previously. The Academy reserves

the right to inform the student’s employer who are under company’s sponsorship.

Examination dates are fixed and cannot be changed. However, the Academy reserves the right

to change if warranted by circumstances beyond its control. Students will be informed of such

change at least 2 weeks prior to the re-scheduled examination date.

• Release of Examination Results

Examination results will be released 4 to 6 weeks upon the last date of examination. No

results shall be released over the phone, fax, email or post mail. Upon releasing of all the

modules’ results as prescribed under the programme, you will be issued a letter of completion,

certifying all modules and results you have attained from the programme. Students will collect

the letter of completion with their last module/semester Result Slips from the SHRI Academyreception counter.

With the implementation of the above, it is important that you keep the Academy updated

with your latest email address.




• Appeal

All appeals against the examination/assignment results shall be made in writing on the

prescribed appeal form and submit to SHRI Academy within 14 working days from the date of

release of results.

An appeal shall be accompanied by a non-refundable fee of SS$214.00 (inclusive of 7% GST) for

each examination/assignment paper. Only one appeal per examination/assessment can be

lodged.

Candidates will have no access to their answer scripts. The outcome of the appeal will be

made known to the student concerned within 3 to 4 weeks upon receiving the Examination

Appeal form and prescribed fee. The decision of the appeal is final. No re-appeal is permitted.




13. Graduation

Graduation Criteria

The certification will be awarded by SHRI Academy and graduates may use the title "abbreviation ofthe Programme Title" after their names upon successful completion of the programme satisfying and

fulfilling the following:

• Fulfilled and achieved all academic and attendance requirements of the programme, and

• Cleared all outstanding payments.

There will be two Graduations in-absentia period in April and October held for all programmes per

year. The certificate and academic transcript will only be issued during the Graduation in-absentia

period and not any earlier.

Graduates are to produce their identity during the collection of the certificate and academic

transcript personally from the Academy, effective from the stipulated date as stipulated by theAcademy in the Letter of Graduation in-absentia.




14. General Information

SHRI Academy CampusSchool of Human Capital Management

2 Serangoon Road

Level 6, The Verge

Singapore 218227

Phone +65 6438 0012

Fax +65 6299 4864

Email [email protected]

Website www.shri.org.sg

Operating Hours

Monday to Friday8:30am – 7:30pm

(including extended hours)

Saturday 9:00am – 2:30pm

Sunday & Public Holiday Closed

Bus Numbers:

SBS 131, 166, 170, 56

SMART 851, 960, 980

SBS 131, 139, 147, 23, 64, 65, 66, C3

SMART 67, 857, NR 6

MRT Station Little India Station

(Exit C; 5-min walk)

Information is accurate at time of print.

mailto:[email protected]


http://www.shri.org.sg/







* Students under self-sponsored or company sponsored who are claiming for SDF or UTAP funding will not beto utilise the learning vouchers to off-set against the Course Fees for academic programmes.




15. SHRI Membership Privileges

Join SHRI’s growing pool of over 3,000 members who form the dynamic HR community from a wide-

ranging sectors including manufacturing, healthcare, management consulting, retail, ministry and

statutory. Build network and relations with HR CEOs, Directors and Managers and enjoy the

comprehensive benefits & privileges provided just for SHRI members.

Be a SHRI Member and benefit from a vibrant network of experts and peers to sharpen your

competitive edge and keep abreast of the latest and the best in the knowledge and practice of HR

management and issues.

SHRI Membership facilitates the exchange of ideas and information, and provides an excellent

networking opportunity for HR professionals.

At talks, conferences and forums, Members get a chance to meet and exchange views and

information on HR practices and issues.

Suite of Privileges - FREE

HR Advisory

SHRI Advisory | Complimentary HR advices are provided to organisations and individual pertaining to

basic HR issues and challenges.

HR Network and Learning

SHRI Dialogues & Engage Sessions | Dialogue & Engage sessions are organised to provide a platform

for members to provide views on new governmental policies and to be kept informed of the latest

changes to legislation and policies.

HR-In-Action | Regular sessions for members to be kept up-to-date on the latest trends in the HR

scene and an opportunity to network with fellow HR practitioners.

HR Day @ SHRI | An annual event, workshops and HR product demonstrations are just some of the

many activities happening on this day for HR professionals to learn relevant tools and techniques.

APFHRM & WFPMA | SHRI’s association with the APFHRM (Asia Pacific Federation of Human

Resource Management) and WFPMA (World Federation of Personnel Management Associations)

creates opportunities for members to have global link-ups and stay abreast of global HR

developments and challenges.

HR Publications

HumanCapital Magazine | Bi-monthly publications covering relevant HR trends and issues to help

members stay abreast of the latest developments throughout the region.

SHRI Research & Surveys | Participants of surveys will receive complimentary executive summaries

of survey reports and read about the latest findings in the HR scene on Staffing, Training, HR

Profession, Workforce and Employee Engagement, Leadership, Compensation, Benefits-In-Kind, Per

Diem Allowances and more!

SHRI Membership Directory | Get to know fellow SHRI members via the SHRI’s MembershipDirectory.




Special Rates for Events & Services

Events & Conferences

• SHRI Outlook

• Singapore HR Challenge

•

HR Day @ SHRI• Leading HR Leaders Dialogue

• Leading CEOs Dialogue

• Singapore HR Awards Presentation Gala

• Singapore HR Congress

• HR PinnacleTM

• SHRI HRD Conference

SHRI Centre for Shared Services

• Research & Surveys

• Training Facilities

•

Partnership• Advertising & Outreach

• SHRI Talents

• HR Advisory & Consultancy Services

Additional Benefits

• 10% bonus share (minimum purchase of 100 shares) when you become a Member of SPEC,

plus a host of other SPEC benefits and privileges.

• International Diners Card-SHRI Affinity Credit Card (terms & conditions apply).

Privileges Scheme

Join SHRI as a member and enjoy the privileges with our participating merchants. Please visit SHRI

website: http://www.shri.org.sg for a list of privileges and participating merchants.

Visit SHRI website: http://www.shri.org.sg

for the latest Promotions, Discounts,

Events,

Privileges, Benefitsand many more….!












16. About SHRI Group

The SHRI Group

Advocate.Connect.Enhance

Singapore Human Resources Institute (SHRI)

The Singapore Human Resources Institute (SHRI) is a not-for-profit professional organisation that

owns a strong network of over 3,000 members and organisations that collectively represent the

interest of some 750,000 employees in Singapore. Founded in 1965, SHRI promulgates sound,

effective and appropriate human resource practices. An active player in the HR scene, local and

regional, SHRI organises events such as The Singapore HR Congress and Business-Connect Exposition,

SHRI HR Awards and SHRI HR Challenge as a platform to connect the HR community and to enhance

their capability and professional development.

With an excellent track record of helping HR practitioners and organisations manage, influence andbuild people for the last 49 years, SHRI continues to ace the HR industry, partnering world-class

organisations, advocating progressive HR to leading HR thinkers and influential leaders, connecting

them and enhancing their knowledge power to stay abreast of current HR issues and government

policies. At SHRI, we drive the HR agenda.

SHRI Corporation Pte Ltd (SHRI Corp)

SHRI Corporation Pte Ltd has a sharp focus on developing people and enhancing their skills set as

well as to help organisations manage change and remain sustainable. It provides a wide range of

workshops, programmes and HR consultancy services for the personal and professional

development of organisations and its employees.

• Public Workshops

Gain new skills through our diverse range of public workshops, ranging from human resource

development, customer service to communications. Enrol in our workshops to network and

share ideas with our qualified and experienced trainers.

• Customised In-house Training

SHRI Corp offers customised course-wares to suit a company’s specific training and

education needs. The training can be conducted either at SHRI’s training centres or our

campus. Our curriculum is designed to inform and update trends and issues relating to

human resource management and development.

Participants will gain practical skills and first-hand knowledge.

• HR Consultancy Services

SHRI Corp can assist your organisation in establishing and implementing systematic HR

procedures and processes. Through collaborations with a global network of consultants,

practitioners and trainers, SHRI Corp can effectively blend training and consulting services to

deliver complete, integrated and holistic solutions to meet your corporate and people

development needs.




SHRI Academy Pte Ltd

SHRI Academy Pte Ltd, a wholly-owned subsidiary of SHRI Corporation Pte Ltd, is a training

institution that caters to the learning and development needs of a wide variety of adult trainees and

learners, both local and international. With a comprehensive training and education curriculum,

SHRI Academy offers lifelong learning opportunities and a diverse range of academic programmes -from basic certificates to master degree levels under the SHRI School of Human Capital

Management. The duration of SHRI programmes ranges from 2 months to 24 months, to

accommodate working adults with different qualifications and career aspirations. The Academy also

works with prestigious partner university, Edinburgh Napier University (UK).

Updated 10 Dec 2014

Information is accurate at the time of print




Annex 1 Pre-Course Counselling Information












Documents

SHRIAcademyStudent Handbook_10 Dec 2014