SEMINAR PLANNER: Wednesday 2nd March 2016

Key to Seminar Icons

8.45am – 9.15am Pre-Keynote Session

** NEW: PRIMER SESSION** Jargon Buster: The eWorld Procurement & Supply Glossary! (Primer Session) - Simon Dadswell & Simon Lipscomb, Directors, PROACTIS

Gielgud Room

The last few years has seen an explosion in vendors, software innovation and new services in the field of Spend Control and eProcurement. Luckily, PROACTIS has put together a Jargon Buster, which explains a number of acronyms and terminology in the field, and a ‘What’s What’, which identifies the key application areas for digitising Procurement, Purchase-to-Pay & Accounts Payable processes. All the acronyms and terms that pop up when discussing Spend Control and eProcurement can get confusing. However, PROACTIS, the UK’s leading solution provider, will be presenting and handing out a free, handy glossary which will enable you to easily get to grips with the industry jargon whether you’re new to a procurement role or if you’d like a refresher on what’s new.

9.30am - 10.05am Opening Keynote

Embracing Change in a Volatile World (Opening Keynote) - Martine Wright, Paralympian & 7/7 Survivor

Mountbatten Room

Martine Wright has a unique perspective on change and making the most of it, despite having lost both of her legs in the London tube bombings of 2005. Incredibly, Martine still considers herself lucky and now lives her life with a focus and meaning that she feels she may have lacked before the terrorist attack transformed her life forever. With many dead and injured, and hundreds more traumatised by the terrible events of 7/7, Martine managed to pull through with a unique outlook that has helped her seek out and grasp a myriad of fresh opportunities. In the following decade, she got married and became a mother, learned to fly and discovered a new career as a Paralympic athlete which led to her competing at the London 2012 Paralympic Games. As a member of Team GB’s sitting volleyball team, Martine belongs to a world where inclusivity, team spirit and a sense of purpose are essential ingredients for success – much like

Keynote Session

Financial Integration

Big Data Technologies

Case Study

Public Sector Focus

Business Strategy

Sustainability Focus

Cloud Based Technologies

most thriving businesses – which is why we believe eWorld delegates will gain so much from her inspirational story.

10.20am - 10.50am Innovative Briefings on a Range of New Developments

Workshop

WORKSHOP: How to Improve Supplier Data Quality through Electronic Supplier Interaction (Session A) - Simon Dadswell, Simon Lipscomb & Simon Thompson, Directors, PROACTIS Gielgud Room The cost of poor quality supplier data and the impact on procurement performance is significant for most organisations. Join us for this interactive workshop session where we will share insight and explore how to reduce the time and cost involved in managing supplier data. By putting in place the capability for electronic supplier interaction, you can overcome:

Incorrect supplier performance evaluation and compliance metrics

Incomplete supplier targeting for competitive sourcing events

Off-contract buying because suppliers are not visible to buyers

Exposure to supplier risk Hear from our experts, compare the recommendations with your own procurement practices and learn from your peers on how to tackle these issues. Attendees will receive a follow up report with the outcomes and recommendations of the discussions which will provide an agenda for improving supplier data quality. Benefits of attending include:

Hear from our experts, compare the recommendations with your own procurement practices and learn from your peers on how to tackle these issues

Receive a follow up report with the outcomes and recommendations of the discussions

Thriving in the Digital Networked World – How Procurement can Lead The Way

(Session B) - Alex Saric, Global Vice President Marketing, SAP Ariba Victoria Room The Digital World is moving fast and is much different from what it was even 5 years ago. In our daily lives, mobile devices are used more, in new ways and with increasing frequency to shop and pay for things. More and more, this is the way businesses are run too. Procurement can be in the forefront and lead this change within companies by being connected. Learn how you can benefit from the Digital Networked World. Benefits of attending include:

Hear the latest digital trends which will shape the way you work

Learn how procurement can add more value to the organization

Hear success stories from other companies embracing the Digital Economy

Procurement Disruption: Change is Coming, Are You Ready? (Session C) - Dr Jonathan Betts, Market Development Director, Science Warehouse

Mountbatten Room This session will reveal the key challenges and opportunities for 2016 identified in our latest annual Procurement Trends Survey. What new technologies will impact the profession in the coming years and how can procurement set itself to leverage them? 3D interactive seminar with surround sound! Benefits of attending include:

Understand how emerging technology impacts procurement

Join the debate and share your views

Take away refreshing insights for your business

Click here to view the seminar preview video

3rd Party Due Diligence Programmes: Comparing Notes (Session D) - Ted Datta, Director – GRC Solutions (UK & Ireland), Bureau van Dijk Albert Room Ted will deliver an update on the supplier risk outlook for 2016, focusing on the opportunities and threats to effective third party management. He’ll share client insights to draw out the typical scope, form and content of a successful third party due diligence programme. And he’ll present a case study. Benefits of attending include:

Insight on the opportunities and threats to effective third party management

Case study - shared examples of how companies are addressing these challenges

Workshop

WORKSHOP (Part 1): Achieving Collaboration and Engagement in Projects (Session W1) - Lucy Brownsdon, Centre for Facilitation Darwin Room

Engagement of all users and stakeholders is pivotal to the success of all projects. When projects appear to alter the way people work this becomes more important and more challenging to achieve. Many projects still suffer when collaboration and engagement isn’t adequately addressed. This interactive workshop is designed for delegates to discuss practical steps that can be taken to encourage, enable and achieve your project goals through capturing the both the hearts and minds of stakeholders/users. Note: This is part 1 of a special two-part session running from 10.20 – 11.35am (i.e. sessions W1 and W2).

11.05am - 11.35am Innovative Briefings on a Range of New Developments

Workshop

WORKSHOP: Tackling Risk Management – How to Build an Effective Supplier Control Program (Session F) - Simon Dadwell, Simon Lipscomb & Simon Thompson, Directors, PROACTIS Gielgud Room

Supplier Risk Management is just as critical to your organisation’s financial health and competitive performance as your efforts to produce cost savings. Join us for this interactive workshop session where we will explore how to build an effective Supplier Control Program and specifically, how to minimise the chances of damage caused by supplier non-performance or non-compliance.

Determination of risk & getting top management's attention

Selection & classification of suppliers

Supplier performance & monitoring

Ensuring supplier visibility & responsive action

Supplier development

Hear from our experts, compare the recommendations with your own procurement practices and learn from your peers on how to tackle these issues. Attendees will receive a follow up report with the outcomes and recommendations of the discussions which will provide an agenda for tackling supplier risk management.

Benefits of attending include:

Hear from our experts, compare the recommendations with your own procurement practices and learn from your peers on how to tackle these issues

Receive a follow up report with the outcomes and recommendations of the discussions

Implementing Tail End Spend Management with eProcurement (Session G) - Stuart Hobbs, Global Lead Buyer - Consumable Products, Bombardier Transportation on behalf of Mercateo Mountbatten Room

Within the seminar, Stuart Hobbs presents the integration of a tail spend end management solution at Bombardier. He describes the technical implementation as well as the roll out process within the company. Mercateo is Bombardier’s partner to optimise indirect procurement processes. Benefits of attending include:

Presents customer’s experience

Shows integration of e-procurement solution

Illustrates options for successful roll out

Integration, Integration, Integration – Why Good Connections Are Key to Raising Procurement’s Profile (Session H) - Daniel Ball, Director, Wax Digital

Victoria Room

In an increasingly connected world, best practice purchasing relies on getting systems, software and stakeholders to collaborate seamlessly. This session examines what procurement teams can do in each of those three areas to accelerate results, improve project outcomes and raise your profile within the business, using real-world examples and delivering a clear set of practical recommendations. Benefits of attending include:

Successfully integrate procurement into the rest of the business to drive savings & returns

Win stakeholders over where new procurement initiatives involve system integration

Enhance efficiency and increase spend under-management through better connected software

Click here to view the seminar preview video

POP & Invoice Processing: What They Say and What They (Really) Do! (Session I) - Stuart Evans, Chief Technical Officer, Invu

Albert Room

We share the results of our AP survey and compare it to our own experience with our customers before and after automating their Invoice and PO Processes. Benefits of attending include: • Hear how other businesses are operating today (our survey) • Learn what real Invoice Process Implementations take & deliver • Review Purchase Requisitioning for Indirect Spend

Workshop

WORKSHOP (Part 2): Achieving Collaboration and Engagement in Projects (Session W2) - Lucy Brownsdon, Centre for Facilitation

Darwin Room

Engagement of all users and stakeholders is pivotal to the success of all projects. When projects appear to alter the way people work this becomes more important and more challenging to achieve. Many projects still suffer when collaboration and engagement isn’t adequately addressed.

This interactive workshop is designed for delegates to discuss practical steps that can be taken to encourage, enable and achieve your project goals through capturing the both the hearts and minds of stakeholders/users.

Note: This is part 2 of a special two-part session running from 10.20 – 11.35am (i.e. Sessions W1 and W2)

12.00pm - 12.30pm Innovative Briefings on a Range of New Developments

Manage Risk and Drive Innovation with Technology (Session K) - Alan Day, Chairman and Founder, State of Flux

Mountbatten Room

Recent research shows good SRM contributes between 30-70% of a company’s gross profit. Therefore every CPO is sitting on an opportunity to either add or reduce profit through the company’s approach to supplier management. Managing risk and innovation are important enablers, yet amazingly 80% of respondents to our 2015 SRM survey revealed they do not have adequate risk management in place to manage key suppliers and only 10% have an effective process to capture and manage innovation. Hear more on how SRM technology can make a difference.

Benefits of attending include:

See the key highlights of our 2015 global SRM research

Learn what processes should be in place to support risk and innovation

Find out how Technology can be used to identify and manage supplier risk and innovation

How to Manage EU Compliant Multi-Vendor Contract Hierarchies in a Complex Procurement Call-Off Scenario (Session L) - Rüdiger Gnausch, VP Product Management Business Intelligence, Procurement (P2P) and Process Integration on behalf of apsolut UK Ltd

Albert Room In the presentation you learn how KfW, as one of the leading promotional banks in the world, is managing and monitoring his complex multi-vendor contract hierarchies with Contract Lifecycle Management. How you can increase maximum transparency about your service provider contract utilisation as well as pro-active preventing strategies for unregulated exceeding contracts. Benefits of attending include:

Learn about increasing process automation in Contract Lifecycle Management

Learn about increasing transparency about your contract utilisation

Get a better handle on your contract monitoring process

Supplier Connectivity, The Key to Take Procurement Digital (Session M) - Glyn Jones, Senior Director UK, Tradeshift

Victoria Room

Improving enterprise agility is on the mind of every executive, in every industry, in every function. Adaptability, agility and responsiveness are the new muscles that must be built up and it’s no different in supply chain and procurement. Here, digitisation and connectivity sits at the core. By moving every aspect of the supply chain online – including suppliers, procurement, billing, approvals and payments – more information can be captured, analysed and used. The more digitally integrated the supply chain, the faster companies can respond to change.

Benefits of attending include:

Learn how to leverage a network approach to connect to all supplier and digitise processes

See why supplier connectivity is one of the main drivers for a procurement business case

Understand how procurement can improve its agility

Learn From Interserve’s Source-to-Pay Implementation for Maximum Contribution to Your Bottom Line (Session N) - Andrew Woolstone, Solutions Manager, Causeway Technologies Gielgud Room Interserve is a £3bn FTSE250 company with a complex supply chain to manage. Join Andrew Woolstone as he explains how Interserve use Causeway's Source-to-Pay solutions to manage their entire supply chain. This session explains why users gain benefits around cost control, compliance, quality and improved supplier relations with Tradex. Benefits of attending include:

How to make the most of Source-to-Pay for maximum contribution to your bottom line

Learn how to make costs disappear

Win more business and get paid faster

Workshop

WORKSHOP (Part 1): Unlocking the Power of Sustainability in The Supply Chain (Session W3) - Aleyn Smith-Gillespie, Associate Director, Carbon Trust Darwin Room This interactive session will combine practical insights from Carbon Trust's work with business, together with facilitated problem solving, to give participants fresh ideas and approaches to unlock opportunities in the supply chain. The workshop will begin with a cross-sector perspective on the opportunities that low-carbon, resource efficient supply chains offer in terms of value creation and risk mitigation. Using frameworks and case study example from recent work, we will learn from the way leading organisations are addressing these issues. Participants will then use this knowledge, as well as bringing their own experience, to take part in fast-paced facilitated group problem-solving. This will take key themes of interest and use them as a focus to identify challenges and brainstorm solutions. We will then share and discuss different approaches taken, and capture new ideas which participants can take away and apply. Following this session, participants will be eligible to sign up for a limited number of one-on-one discussions with a Carbon Trust expert (details to be provided at the workshop).

Note: This is part 1 of a special two-part session running from 12.00 – 1.15pm (i.e. Sessions W3 and W4).

12.45pm - 1.15pm Innovative Briefings on a Range of New Developments

Applying a ‘Marginal Gains’ Approach to Improving Digital Procurement Processes (Session P) - Mark Morley, Strategic Product Marketing Director, OpenText Gielgud Room Today’s procurement processes can benefit significantly from being ‘Digitally Enabled’, but what does this mean and how do you achieve it?. This session will discuss how taking a step by step or ‘Marginal Gains’ approach to improving digital procurement processes can significantly improve the efficiency of global supply chain operations. Benefits of attending include:

• Understand the concept of ‘Marginal Gains’ in relation to procurement processes • Learn how procurement operations can benefit from being digitally enabled • Understand how disruptive digital technologies such as the ‘Internet of Things’ could

transform future procurement processes

Procurement Innovation in the Cloud (Session Q) - David Hobson, Oracle Corporation

Victoria Room Increasing pressures on the Finance and Procurement function to save money, work more efficiently and deliver more value to the business are causing many organisations to re-think what role IT plays in helping to achieve these aims. The move to the Cloud is helping organisations optimise business processes to realise benefits more rapidly as part of a significant shift in the market.

Benefits of attending:

Understand how the Cloud is impacting the Finance and Procurement Function

Understand what market and organisational pressures are driving change

Understand the value and benefits associated with pro-actively modernising your business

Beyond Procurement’s Traditional Delivery Model – What Might Be Next? (Session R) - Gerard Chick, Chief Knowledge Officer, Optimum Procurement Group Mountbatten Room Businesses are creating flexible structures to enable them to adapt to the volatile markets and speed of technological change; so it is not unreasonable to expect a significant change in the way their procurement capability is met. In this session we will look at alternatives to the traditional procurement model. Benefits of attending include:

An opportunity to think

A consideration of the alternatives to traditional procurement

Gain an understanding of the As-a-Service market

Control Your Maverick Spend with Invenio’s SAP Procure-to-Pay Solution’ (Session S) - Kedar Patwardhan, Account Director, Invenio Business Solutions Albert Room In today’s world, organisations need to empower employees to make important purchasing decisions; however, it cannot be at the cost of internal controls. While SAP is a great tool for internal controls, some organisations find it inflexible and too cumbersome to use. But what if you could find the right balance to utilise the strength of SAP in a very flexible, user-friendly tool? That’s exactly what we would like to show you!

Benefits of attending include:

Learn how a large media company has successfully implemented a single procure-to-pay solution across the globe

Learn how you can control your maverick spend and increase complete visibility across the process

How to get your buyers to ‘love SAP’ with a multi-platform, user-friendly Procurement solution

Workshop

WORKSHOP (Part 2): Unlocking the Power of Sustainability in The Supply Chain (Session W4) - Aleyn Smith-Gillespie, Associate Director, Carbon Trust Darwin Room This interactive session will combine practical insights from Carbon Trust's work with business, together with facilitated problem solving, to give participants fresh ideas and approaches to unlock opportunities in the supply chain. The workshop will begin with a cross-sector perspective on the opportunities that low-carbon, resource efficient supply chains offer in terms of value creation and risk mitigation. Using frameworks and case study example from recent work, we will learn from the way leading organisations are addressing these issues. Participants will then use this knowledge, as well as bringing their own experience, to take part in fast-paced facilitated group problem-solving. This will take key themes of interest and use them as a focus to identify challenges and brainstorm solutions. We will then share and discuss different approaches taken, and capture new ideas which participants can take away and apply. Following this session, participants will be eligible to sign up for a limited number of one-on-one discussions with a Carbon Trust expert (details to be provided at the workshop). Note: This is part 2 of a special two-part session running from 12.00 – 1.15pm (i.e. sessions W3 and W4).

1.15pm - 2.00pm: Lunch Break & Demonstrations in Exhibition Area

2.00pm - 2.30pm: Lunchtime Keynotes

Get Connected. Get Ahead. (Keynote 2) - Tania Seary, Founder, Procurious Victoria Room Entrepreneur. CEO. Mother. Marketer. Wife. Philanthropist. Public Speaker. There are many words that describe Tania Seary but one that comes up over and over is Networker.

Long a believer in the power of the network, Tania has been connecting and building communities of procurement leaders for over 15 years – first through intimate mentoring relationships, then through regional CPO Roundtables, and now to Procurious, her latest venture to create a global social media network which helps Procurement professionals get ahead.

In this practical presentation, Tania will share why top performers must continually connect

with new people, cultivate relationships and shamelessly leverage their network!

Benefits of attending include:

Learn about the value of building a global network

How to connect with the ‘right’ people extend your sphere of influence

Why givers gain and how you can use your network to help others’ succeed

Why social media is re-shaping the scale and value potential of the ‘networking effect’

Tips for getting ‘plugged’ into the global procurement community

Why Current Supplier Performance Management Sucks (Lunchtime Keynote 3) - Jeff Jones, COO, Old St Labs Mountbatten Room Today’s global business environment requires that organisations change the way they work with suppliers to sustain value generation, secure risk mitigation and enable supplier innovation. This means shifting to a more holistic and relational approach for measuring the

performance of the extended enterprise. It means creating newways to not only measure and monitor supplier performance – but effectively manage end-to-end performance of a buyer-supplier partnership. Benefits of attending include:

Understand why current performance management models offer a limited perspective

Why these limited perspectives are causing them to miss out on valuable opportunities to drive value and grow as an enterprise

How they can begin thinking in 3D to unlock value and empower productive collaboration and drive innovation

2.45pm - 3.15pm Case Studies: Best Practice in Action (Part 1)

Supplier Management (Session U) - Andy Horne, Supplier Management CoE Lead, KPMG Mountbatten Room In today’s world visibility of supply, supplier performance is critical. KPMG are no different in needing to ensure we are optimising relationships within our supply chain and mitigating risk. As such we created our centre of excellence for Supplier Management. This CoE now has in place:

- A toolkit and framework developed for Supplier Managers to draw on and utilise in their day to day roles

- Induction Programme formed, 2 days of intensive training providing insight and understanding into Supplier Management and the toolkit/framework

- A portal where the Supplier Management community can connect/interact and access specific training all aligned to Supplier Management

- Virtual Training sessions

- Centralised benefits tracking across all categories / functions

- Supplier Management community across all categories/functions (drawing people from different business areas together)

Facilitating Growth at Servest UK: The Key Role of Client-Supplier Partnerships

(Session V) - Jon Stevens, Group Head of Commercial, Servest Albert Room Building strong supplier relationships is imperative to forging mutually beneficial partnerships and finding long-term solutions to specific business problems. Which is why any quick fix needs to be followed closely by a more strategic resolution. In an acquisitive and rapidly expanding business such as Servest UK, high-quality teams and scalability are key success factors – allowing preconceived notions to be challenged and introducing robust processes that continue to be effective even during periods of massive growth. In this fascinating first-hand case study, Jon Stevens explains the pivotal role that his team has played in Servest’s ongoing success and their multi-faceted approach to negotiations, combining skills from across a wide range of business sectors.

Case Study: Best Practice for Contract Risk Management (Session W) - Dr Sam De Silva, Partner & Head of Technology and Outsourcing, Penningtons Manches LLP Victoria Room Given the complexity of business and relationships the number of contracts business enters into and has to manage seems to get larger and larger. And within each contract are a huge number of contract provisions to work through. The defensive nature apparent in a lot of legal drafting and negotiation - the desire to eliminate all possible future risk – will often result in overly long and complex agreements. This makes it difficult to locate the terms you want to prioritise when negotiating with a third party. This session will help you identify specific contractual risks within a contract to reduce the need for searching for the proverbial “needle in a haystack”

using several real life examples.

Workshop

WORKSHOP (Part 1): Social Intelligence – The Leadership Skill of The Future (Session W5) - Christopher Barrat, Greystone Partnership Gielgud Room

It used to be all about IQ – get the right degree and you must be good. Then EQ – emotional intelligence and much self-understanding. Both are useful but the real skill of the future is SQ – the amount of Social Intelligence you can deploy in the workplace. We have entered the world of matrix organisations where indirect influence and personal connectivity can determine success more than ever before. In this interactive, amusing and challenging presentation you will get:

A clear definition of what Social Intelligence is An understanding of why it is so vital Tips and hints on how best to use the relevant skills A chance to discuss and challenge old ways of Leading

Christopher Barrat has worked with many international companies helping them to develop communication and leadership skills that can inspire and engage teams and individuals. In this workshop you will get the chance to both learn and experience first-hand some of the skills, and from that have some simple take-away learning that can be quickly applied back in the real world. Note: This is part 1 of a special two-part session running from 2.45 – 4.00pm (i.e. sessions W5 and W6).

3.30pm - 4.00pm Case Studies: Best Practice in Action (Part 2)

Procurement – People or Process What Drives Success? (Session X) - Jonathan Wharfe, Procurement Director, Royal Mail Mountbatten Room Jonathan will discuss lessons, observations and insight learnt within Royal Mails Procurement team during its transformation from a public organisation to a listed company.

Challenge: Building a Procurement Career by Embracing Variety (Session Y) - Angie James, Procurement (IT & Professional Services Category) Manager, East Thames Group Victoria Room

Angie James is an experienced IT Procurement professional who is passionate about delivering high quality procurement, having worked in key procurement roles for the Met Police, Consumer Focus, Accenture, the MoD, East Sussex County Council, City University and now London-based housing association the East Thames Group. By actively seeking new challenges with different organisations – in full-time, interim and contractor roles – Angie has gained valuable experience in a wide range of procurement structures, teams and sectors, creating a flexible mindset and specialist skills that can be applied to almost any environment. Join this session to find out why variety really helps to build an exciting career in procurement and how stepping outside your comfort zone on a regular basis will make you an even more valuable asset to future employers. Benefits of attending:

The rewards, benefits and pitfalls of taking a career risk

Procurement best practice in different scenarios

An inside view of an interim/contractor mindset

Doing The Right Thing – Embedding Responsible Procurement at Heathrow Airport (Session Z) - Dianne Sanders, Senior Category Manager - Utilities and Chris Allen, Senior Category Manager, Heathrow Airport Albert Room Procurement decisions we make directly impact our ability to achieve our Responsible Heathrow 2020 Commitments. Responsible Procurement at Heathrow is our commitment to supporting the UK and local economies whilst managing our impacts on communities and the environment. This is our journey and how we are bringing responsible procurement to life. Benefits of attending:

How to develop a responsible procurement matrix for self-assessment

Developing responsible procurement DNA in procurement professionals

How procurement directly impacts sustainability through procurement of products and services, vehicles and equipment

Workshop

WORKSHOP (Part 2): Social Intelligence – The Leadership Skill of The Future (Session W6) - Christopher Barrat, Greystone Partnership Gielgud Room

It used to be all about IQ – get the right degree and you must be good. Then EQ – emotional intelligence and much self-understanding. Both are useful but the real skill of the future is SQ – the amount of Social Intelligence you can deploy in the workplace. We have entered the world of matrix organisations where indirect influence and personal connectivity can determine success more than ever before. In this interactive, amusing and challenging presentation you will get:

A clear definition of what Social Intelligence is An understanding of why it is so vital Tips and hints on how best to use the relevant skills A chance to discuss and challenge old ways of Leading

Christopher Barrat has worked with many international companies helping them to develop communication and leadership skills that can inspire and engage teams and individuals. In this workshop you will get the chance to both learn and experience first-hand some of the skills, and from that have some simple take-away learning that can be quickly applied back in the real world. Note: This is part 2 of a special two-part session running from 2.45 – 4.00pm (i.e. sessions W5 and W6).

4.00pm - 4.30pm: Drinks Reception and Networking

SPONSORED BY PROACTIS Network with delegates, speakers and sponsors over a complimentary glass of wine.

4.30pm: Event Closes