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Astrid Thommesen Sæbø, CFO SAP NorwayApril, 2019
Sustainability and Integrated Reporting at SAP
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The world is facing unprecedented challenges and companies are looking for ways to react.
An integrated management approach gives management better information for decision making.
Integrated reporting gives investors a more complete basis for their investment decisions.
It all began with a new vision …
“Helping the world run better and improving people’s lives”
Purpose Integrated Management
Integrated Reporting
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SAP’s Path to Integrated Reporting
19881st Annual
Report
20071st Sustainability
Report
2008Sustainability
Report online only
2011Integration of some content in Annual
Report and Sustainability Report
20121st Integrated
Report
20187th Integrated
Report
3
From adressing all stakeholders to targeted communications
4PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Our Corporate Objectives
Customer Loyalty
Customer Net Promoter Score
Employee Engagement
Employee Engagement Index
Growth
Total RevenueCloud and Software
Revenue
Profitability
Operating Profit(Non-IFRS)
Future Oriented –Indicator for SAP‘s
Future Financial Success
Past Oriented –Indicator for SAP‘s Prior Year Success
Fina
ncia
lsN
on-FinancialsHow do your Current Non-Financials correlate to your
Future Financials?
Can this even be expressed in $/€?
Our Approach to Materiality
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Process combined the GRI G4 guidelines for sustainability reporting and the International Integrated Reporting Framework
Semi-structured interviews with selected stakeholders focusing on:§ To what degree does this topic influence SAP's
ability to create value? / How high is the potential of SAP to enable our customers to achieve the SDGs?
§ How important is that topic for you to engage in a business relationship with SAP?
Focus in category “Impact on society” on Sustainable Development Goals (SDGs)
Our traditional materiality analysis for non-financial aspects
https://www.sap.com/integrated-reports/2018/en.html#pdf-asset=96673f20-3e7d-0010-87a3-c30de2ffd8ff&page=220
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A “new kind” of materiality: Connectivity shows that our social and environmental performance impacts our financial performance
Monetization of pre-financial performance raises management awareness
Employee Engagement– 1% pt +/- g €50M – €60M
Business Health Culture Index– 1% pt +/- g €90M – €100M
Employee retention– 1% pt +/- g €55M – €65M
CO2 Emissions– 1% +/- g €6M
Employee Engagement:1 percentage point change in employee engagement impacts our operating profit by € 50 – 60 Millions
https://www.sap.com/integrated-reports/2018/en/connectivity.html
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We report on 7 material SDGs:§ Our potential positive and negative direct and indirect
impact§ Our related KPIs and targets§ Policies, programs and activities to enhance positive
impacts and mitigate negative impacts
Why?§ The SDGs are „our“ sustainability framework§ Socially Responsible Investors (SRI) increasingly go for
impact investing and ask for impact reporting
New in 2018 Integrated Report:SDG Reporting
SAP Technology We Use
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Sustainability Dashboard Transparency on social and environmental performance
Sustainability Dashboard
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Sustainability DashboardIntegrated architecture and holistic transparency
� Simple data collection and automation
� Reuse of other KPIs (“KPI as a service”)
� Role based authorization for all employees
� Newest SAP technology
� Better performance / HANA technology
� Explore mode for personalized views and deep analysis
SAP Business Intelligence on SAP HANASingle Source of Truth
ERP
Sources
HR FIENV
travel, cars, jets, paper, facility etc.…
BI HANAviews
ENV
SAP Smart Business, Executive EditionFrontend, Analytics
Operational Reporting
RE-FX
RE-FX: Flexible Real Estate ManagementENV: Environmental Data
Quarterly ReportingDashboard X V D T P
X V T P
HANA: SAP’s In-Memory database
BI technology /BPC embedded
X V T P
