SAP 2009 Annual Report

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    Upping the game06

    meeting natUral

    disasters head-on54

    leading ith processesas ell as prodUction

    60

    streaming past thecompetition

    50

    slick integration58

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    To our Shareholders LettertotheShareholders ExecutiveBoard

    Transparency and IntegrityInvestorRelations

    SustainabilityCorporateGovernanceReport

    ReportbytheSupervisoryBoard CompensationReport

    Declaration of the Executive Board

    Independent Auditors Report

    Review of Operations TheSAPGroupofCompanies

    SoftwareandServicePortfolioPartnerEcosystem

    ResearchandDevelopmentAcquisitions

    CustomersEmployees

    FinancialMeasuresCitedinthisReviewEconomicConditions

    Income,Finances,andAssetsCorporateGovernance

    InformationConcerningTakeoversRiskManagementandRiskFactors

    BusinessintheNewYear:EarlyNewsOutlook

    Financial Statements ConsolidatedFinancialStatementsIFRS

    FinancialStatementofSAPAG(HGB)ShortVersion

    Additional Information Five-YearSummary Addresses PublicationsforShareholders FinancialCalendar PublicationDetails

    002004

    008013019023036

    058

    059

    063068079083092093095099108110125

    126129145146

    154256

    260262263264265

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    Letter to the SharehoLderS

    Clarity fosters innovation

    The past year was marked by changes to the business environment, as customers adaptedto a new market reality. Customer buying behavior shifted to an emphasis on smallertransactions and projects with immediate return; decision making moved increasingly to lineof business executives and away from the traditional IT power base of the CIO; and therewere increased requirements for solutions to help CEOs, COOs, and CFOs manage perfor-mance, compliance, and gain more business insight for faster decision making.

    To respond quickly to this new normal of customer behavior, SAP began an ambitioustransformation to bring us closer to customers and to increase speed to value. We laid a newfoundation for sustainable growth, implemented lean principles and increased engagementwith employees our most powerful assets while paying close attention to costs, reducingthem by 662 million year-over-year, with a clear focus on improving our operating margin.

    As 2009 drew to a close, these transformation eorts, combined with strong eld executionand a renewed focus on innovation, allowed SAP to nish the year with better-than-expectedfourth-quarter and full-year results as software and software-related service (SSRS) revenuewas down only 5% for 2009 (non-GAAP, constant currencies). Execution was strong in theAsia Pacic and Americas regions, with the BRIC countries, the United States, the UnitedKingdom, and Germany leading the pack. We won some outstanding customers in key indus-

    tries, such as banking, insurance, public sector, and telecommunications. We also exceededour operating margin target for the year at 27.5% (non-GAAP, constant currencies).

    Today, companies in all industries and of all sizes are looking to SAP to help them growagain. They want to be more innovative, agile, and competitive, and they are focused on tech-nology investments that can help them take full advantage of a more positive economicoutlook. As such, we expect 2010 to be a powerful year for SAP as we look to signicantlyexpand our leadership of the enterprise application software market with new innovativeproducts, new customer opportunities, and a focus on sustainable top-line and margin growth.

    The changes in the SAP Executive Board made early this year were designed to intensifyand accelerate our business strategy. SAP is more focused than ever on delivering a fasterpace of innovation enabling customers to consume our solutions on-premise, on-demand,and on-device. We will help customers drive down their cost of operations by orchestratingtheir information technology, while providing consistency and security of data and businessprocesses. Moreover, we will leverage the latest technologies, such as virtualization, cloud,and in-memory to ensure that our business solutions are easy to implement, easy to use,and seamlessly integrate across SAP and non-SAP environments.

    At the forefront is the SAP Business ByDesign solution, which we anticipate delivering mid-2010 as a volume-ready cloud suite. In addition, this year SAP will begin delivering on-demandextensions to our market-leading SAP Business Suite 7, giving customers a choice of on-premise, on-demand, or a hybrid of both. We will also bring to market innovations such as

    Dear Shareholders, Customers, Partners, and Colleagues,

    002 SAP Annual Report 2009

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    LettertotheShareholders

    networkedapplications,in-depthindustrysolutions,andapplicationsdesignedtohelpbusi-nessusersbemoreinformed,productive,andecient.Atthesametime,SAPwillmorefullyleveragetheindustryslargestecosystemtodrivegrowthforSAPandinnovationforourcustomers.Wewillprovideourpartnersthesupporttheyneedtohelpensuretheirsuccess

    whenworkingandpartneringwithSAP.

    Together,asco-CEOs,webelieveourstrongworkingrelationshipandcomplementaryskillscanhelpaccelerateSAPstransformation.Ourjointambitionistofosteracultureofinnova-tionatSAPthatengagesandinspiresourpeoplearoundonegoal:helpingourcustomersbebest-runbusinesses.Westandatthebeginningofanewerawhereinformationtechnologymeansmorethanjustindividualapplicationsorproductsitenablesallfacetsofsocietyto

    ourish.WelookforwardtostrengtheningourstrongpartnershipswithallstakeholdersasweleadSAPintoanewgenerationofprotablegrowth.

    Thesuccessfulconclusionto2009istestimonytothemarketleadershipofSAP,builtuponthetrustedadvisorstatuswehaveearnedwithmorethan95,000customers,andtotheinnovativepoweranddriveofSAPemployeesandpartners.Whilethelastyearhasbeendenedbyachangedmarketenvironmentandinternaltransformation,SAPisuniquelypreparedandpositionedtotakefulladvantageoftheopportunitiesthatareinfrontofus.

    Bestregards,

    BillMcDermott JimHagemannSnabeCo-CEO Co-CEOSAPAG SAPAG

    Fromleftside:Jim Hagemann Snabe

    (Co-CEO)Bill McDermott

    (Co-CEO)

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    eXecUtiVe BoardCoMMitteD to tHe sUCCess of oUr CUstoMers

    a

    B

    c

    004 SAP Annual Report 2009

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    ExecutiveBoard

    a Bill McDermott(48)Co-CEO

    JoinedSAP:2002

    B Jim Hagemann Snabe(44)Co-CEO

    JoinedSAP:1990

    c Werner Brandt(56)Chief Financial Ocer

    JoinedSAP:2001

    d Gerhard Oswald(56)Chief Operating Ocer

    JoinedSAP:1981

    e Vishal Sikka(42)Chief Technology Ocer

    JoinedSAP:2002

    d

    e

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    Upping the game

    m .u./2009/

    a sporting goods giant scores with sap apparel and foot-

    wear.

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    High performance matters in business as much as it does in sports.

    To maintain its competitive edge, the leading sporting goods companyadidas Group leveraged the SAP Apparel and Footwear application to

    improve the efficiency of its complex global supply chain and accelerate

    future growth. The application helps companies in the apparel, foot-

    wear, and lifestyle industries to manage products with multiple characte-

    ristics such as style, color, and size along the fashion value chain. As a

    result of the implementation of the SAP software, adidas has been able to

    increase operational efficiency, improve its supply chain performance,

    and introduce industry best practices across the organization.

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    inVestor relationstransparent, open CoMMUniCation

    Our dialog with investors focused on our strategy, our product portfolio, and SAP

    Enterprise Support. SAP stock signicantly outperformed all of the international

    benchmark stock indexes.

    Thestockmarketsbegan2009inamoodofcautiousoptimism.Theheavylossesassociat-edwiththeprolongedinternationalnancialcrisishadmadethepreviousyearoneofthe

    darkestchaptersinthehistoryofthecapitalmarkets,buttheworstnowseemedtobeover.Stockpricesstabilizedinthelasttwomonthsof2008,onlytoplungeagaininJanuaryandFebruary2009.Inthisperiod,theDAX,whichisthebenchmarkGermanstockindex,de-clined25%to3,666pointsitslowestlevelsinceAugust2004.Thisdownturnwascausedbyprot-taking,decliningcondenceinthenancialsectoramonginvestors,andthecon-tinuinganxietyofnancialmarketparticipantsaboutthestabilityoftheglobaleconomy.Butalthoughmosteconomicexpertsandcompanydirectorspredictedgloomyscenariosforthestockmarkets,withtheworldfacingthemostseriouseconomicandnancialcrisissincethe1930s,thestockmarketsboomed.

    Optimisticinvestorsputtheirfaithinthegovernment-backedrescuepackagesworthbillionsofdollarsandinvestedinequitiesagain.Marketsremainedvolatileinthesecondquarterof2009uctuatingbetweenskepticismandcondenceandsharepricesretreatedworld-

    wideinconsequence.Favorablebusinessresults,combinedwithincreasinghopesofrecovery,particularlyinthefast-growingemergingeconomiesoftheBRICcountries(Brazil,Russia,India,andChina),bolsteredsentimentonthestockmarketstowardthemiddleoftheyear.BetweenAprilandJune,theDAX30indexandtheDowJonesEUROSTOXX50indexofblue-chipstocksintheeuroarea,recordedgrowthof17.7%and16.0%,respectively.

    Thisupwardtrendpersistedfrommid-yearuntiltheendoftheyear.Itwasreectedinagen-eralimprovementinstockmarketsentimentandinrisingstockprices,especiallyinthefourthquarter.TheBRICcountriessawstockprices(indollars)soarbyupto75%inmid-December.Thenancialmarketsretreatedagainattheendoftheyear,however,asaresultofconcernsovertheEmirateofDubaislevelofdebtandthedowngradingofeuro-areamemberGreecescreditrating.Theyearendedwitharally,whichattimesliftedtheDAXabove6,000inlateDecember.

    AriseintheTechnologyPeerGroupIndex(TechPGI)oftenmajortechnologystockswasaclearpointerthatinvestorswerehopingthetechnologysectorwouldstageaquickrecovery.Theindexincreased60.7%overtheyearasawhole.TheDowJonesindexopenedat8,776pointsatthebeginningof2009andclimbedapproximately20%to10,548pointsinthecourseoftheyear.TheS&P500rose25.2%,andtheS&PNorthSoftware-SoftwareIndexTMrosealmosttwiceasfastasthat,byapproximately50%.

    008 SAP Annual Report 2009

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    SAP OTPERFORMS THE DAX

    SAPstockstartedwellin2009andcontinuedtoperformstronglyovertheyear.Thepriceofthestockincreased30.7%inthecourseoftheyear,whiletheDAX30andEUROSTOXX50benchmarkindexesroseonly23.8%and21.1%,respectively.SAPstockoutperformedtheDAXandEUROSTOXXinthecrisisyearof2008aswell.Afterclosingat25.24ontheXetratradingsystemattheendof2008,thestockroseto29.64followingpublicationofthe2008resultsonFebruary9,2009itshighestlevelintherstquarter.Butconcernsovertheimpactoftheglobalnancialcrisisontheeconomycontinuedtoinuencestockmarketsentiment,andSAPstockwasaectedbythegeneraldownwardtrend.ItbottomedfortheyearonMarch6at25.01.GoodquarterlyresultsattheendofJulyputSAPstockbackontrack,andbyAugust7ithadrisento33.45.

    Soonafterwards,onSeptember11,itreached35.26itshighestlevelin2009.ThelasttimeSAPstockhadbeenatthislevelwasinearlyOctober2008,beforetheglobalnancialcrisishitthestockmarkets.Prot-takingthencausedthestocktofallto33.28attheend

    ofthethirdquarter.SAPstockwasvolatileinthefourthquarter:Positivestockmarketsenti-mentpushedthepricebackupto35.08onOctober14,promptinganotherroundofprot-taking.Thepricefellagainfollowingpublicationofourpreliminarythird-quarterresults,inwhichwerevisedouroutlookguidanceforsoftwareandsoftware-relatedservicerevenuein2009.SAPstockhititslowestfourth-quarterlevelat30.09onDecember9,whenstockmarketswerereactingtothedevelopmentsinDubaiandGreecementionedabove.Itendedthefourthquarterandtheyearasawholeat33.00.

    SAP Share Price

    OurinteractivestockchartwithdailyclosingpricesisavailableontheInternet.

    www.sap.com/investor

    SAP Share in Comparison with the DAX 30, the Dow Jones ERO STOXX 50

    and the S&P North Software-Software Index January 1, 2009 to February 28, 2010

    Percent

    150.00

    140.00

    130.00

    120.00

    110.00

    100.00

    90.00

    80.00

    70.00

    60.00

    01 02 03 04 05 06 07 08 09 10 11 12 01 02

    SAPShare(Xetra)

    DAX30PerformanceIndex(Xetra)

    DowJonesEUROSTOXX50PriceIndex

    S&PNorthSoftware-SoftwareIndexPriceIndex

    InvestorRelations

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    PricemovementsofSAPstockwerecloselyparalleledbythoseofSAPAmericandepo-sitaryreceipts(ADRs)ontheNewYorkStockExchange.ThepriceoftheADRsdependslargelyonthepriceoftheunderlyingSAPstockandontheeuro-to-dollarexchangerate.TheADRsstoodatUS$35.62attheendof2008andatUS$46.81oneyearlater.LiketheSAPstock,theADRsthusrose31%overtheyear.

    DIVIDEND AMONT NCHANGED

    SAPhaspaidadividendeveryyearsincethestockwasoatedin1988.AttheAnnualGeneralMeetingofShareholders,theExecutiveBoardandtheSupervisoryBoardwillrecommendadividendforthe2009scalyearof0.50pershare.Thiswouldresultinatotaldistributeddividendof594 million.Thedividendpayoutratio(whichheremeanstotaldistributeddividendasapercentageofprotaftertax)wouldbe34%.Thisrepresentsanotherslightincrease(2008:32%).

    NO SHARE BBACS

    Wedidnotbuybackanysharesfortreasuryin2009.AmongthepurposestowhichweputourexcesscashwastherepaymentofthesyndicatedloanwehadtakentoacquireBusinessObjects.Formoreinformation,seetheNotestotheConsolidatedFinancialStatementssection.

    CAPITA STOC NCHANGED

    SAPscapitalstockis1,226,039,608.Itisissuedas1,226,039,608no-parshares,eachwithanattributablevalueof1inrelationtothecapitalstock.

    ey Facts About SAP Stock /SAP ADRs

    istings

    Germany Berlin-Bremen,Frankfurt,Stuttgart

    USA(ADRs) NewYorkStockExchange

    IDs and symbols

    WKN/ISIN 716460/DE0007164600

    NYSE(ADRs) 803054204(CUSIP)

    Reuters SAPG.For.DE

    Bloomberg SAPGR

    Quotron SAGR.EU.

    Weighting on December 31, 2009

    DAX30 5.29%

    PrimeAllShare 4.40%

    CDAX 4.43%

    HDAX 4.58%

    DowJonesSTOXX50 1.14%

    DowJonesEUROSTOXX50 1.80%

    010 SAP Annual Report 2009

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    ARGER FREE FOAT

    Theproportionofourstockinfreeoatincreasedagainslightlyin2009.ApplyingthenewdenitionacceptedontheFrankfurtStockExchangewhichexcludestreasurystockfromthefreeoatonFebruary28,2010,thefreeoatstoodat72.4%(2008:68.2%).

    Approximately24.6%(2008:28.7%)ofthestockwasunderthecontrolofthethreefoundersandtheirtrustsandholdingcompanies.U.S.institutionsandindividualsremainedthenextlargestgroupofshareholders,holdingaround21.6%ofthestock.ContinentalEuropeaninvestorsoutsideGermanyheldabout11.7%,followedbyinstitutionsintheUKandIreland,whichheldapproximately9.1%.InstitutionsinGermanyheld8.2%andinvestorsfromtherestoftheworldheld1.7%ofthestockatthecloseoftheyear.Privateorunidentiedinvestorsheld20.1%.SAPheld3.0%ofthestockintreasury.

    EMPOEES PROFIT FROM SCCESS

    Asinpreviousyears,ouremployeesandmanagersprotedfromourbusinesssuccess.For

    moreinformationaboutourstockawardprograms,seetheNotestoConsolidatedFinancialStatementssection.

    COMMNICATION WITH INVESTORS

    Ourdirectorsandseniorocersagainaimedforthegreatestpossibletransparencyandopennessintheircontinuousdialogwithourshareholders.Inmorethan600one-on-onemeetingsheldatSAP,duringinvestorroadshowsworldwide,andatinvestorevents,weansweredinstitutionalinvestorsandanalystsinquiriesaboutourbusiness.Wealsoheldtelephoneconferencesandanalystmeetingswhenwepublishedourquarterlyresults.Inves-torpresentationsattheSAPPHIREconferenceinOrlando,Florida,aswellasSAPInvestorDaysinWalldorf,GermanyandNewtownSquare,Pennsylvania,UnitedStates,wereotherkeyelementsofourcommunicationwiththenancialmarkets.Theseeventsfocusedonour

    strategy,includingon-demandstrategy,themidmarketsegment,andSAPEnterpriseSup-port.WeheldaninvestorsworkshopinLondonandhostedaWebseminartoexplainwhat

    wouldhappenwhenSAPsnancialreportingswitchedcompletelyfromU.S.GAAPtoIFRS.OurWebsitealsoprovidesmuchinformationonthatsubject.Inaddition,wegavepresen-tationsabouttheenvironment,socialissues,andcorporategovernancetosociallyresponsi-bleinvestors(SRIs)ataconferenceandanSRIroadshow.

    Return on Common Stock WN 716460; ISIN DE0007164600

    Initialinvestment:10.000

    Dateofinvestment Dec.31,1999 Dec.31,2004 Dec.31,2008

    Periodofinvestment 10years 5years 1yearValue()onDecember31,20091) 8,882 10,672 13,290

    Average annual return 1.2% 1.3% 32.9%

    Performancecomparators

    DAX30Performancetotalreturnindex 1.5% 7.0% 23.8%

    REXGeneralBondtotalreturnindex 5.4% 4.3% 4.9%

    S&P500Compositetotalreturnindex 4.4% 0.7% 22.5%

    S&PNorthSoftware-SoftwareIndexpriceindex 12.5% 1.3% 43.3%

    1)AssumingalldividendswerereinvestedSource:Datastream

    InvestorRelations

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    COMPREHENSIVE SERVICE FOR INDIVIDA INVESTORS

    ProvidingafullserviceforretailinvestorsisapriorityforSAP.WethereforebroadcastallkeyeventsatwhichmembersofourExecutiveBoardpresentnewsaboutSAPtonancialana-lystsandinstitutionalinvestorsliveontheInternetandpublishthepresentationmaterials.InvestorscanndawiderangeofinformationaboutSAPandSAPstockontheInternet.Weupgradedtheseoeringsin2009,addingnewfeatureslikeRSSfeedsandsocialmedialinkssuchasFacebook.Since2008wehavealsopublishedanoverviewofanalystscurrentassessmentsincollaborationwithVARAResearch.

    ThequarterlySAPINVESTORmagazineisoneofthecornerstonesofSAPsserviceforindividualinvestors.Othersarethemonthlye-mailnewsletter,theshareholderhotline,andthee-mailcontactatinvestor@sap.com.OurinvestorrelationsteamheldpresentationsatinvestorfairsandshareholderconventionsinGermanyandtheUnitedStates,forexample,atTheWorldMoneyShowinOrlando,Florida,theBetterInvestingNationalConventionin

    Atlanta,Georgia,InvestEdinSaltLakeCity,Utah,andtheconferenceoftheAmericanAs-sociationofIndividualInvestorsinOrlando,Florida.InadditiontointensifyingourcontactswithindividualU.S.investorsatnancialconventions,wealsocommunicatedindepthwithnancialadvisorsfromsmallandlargebrokerhousesservingretailinvestors,includingquarterlysquawkboxtelephoneconferences.

    INTERNATIONA AWARDS FOR INVESTOR REATIONS

    ThebusinessinformationcompanyThomsonReuterspresenteduswithitsExtelSurveyAward2009,afterSAPhadbeenvotedtheleadingPan-Europeancompanyforinvestorrelations.TheThomsonReutersawardisbasedondetailedsurveysofinstitutionalinves-torsandnancialanalysts.Wewon IRMagazinesawardforbestinvestorrelationsbyacontinentalEuropeancompanyintheU.S.market,andtheGermaninvestmentmagazineCapitalrankedSAPeighthoutoftheEUROSTOXXcompanies.PrivateinvestorsalsoratedSAPfavorablytheBIRD(BestInvestorRelationsDeutschland)rankingofDAXcompaniesputusinsecondplace.

    SAP INVESTOR

    Subscribetoourprintedmagazineforinvestors.

    www.sap.com/investor

    Return on SAP ADRs 803054204 (CSIP)

    InitialinvestmentUS$10,000

    Dateofinvestment Dec.31,1999 Dec.31,2004 Dec.31,2008

    Periodofinvestment 10years 5years 1year

    Value()onDecember31,20091) 9,590 11,101 13,089

    Average annual return 0.4% 2.1% 30.9%

    Performancecomparators

    S&P500Compositetotalreturnindex 0.9% 0.4% 26.5%

    1)AssumingalldividendswerereinvestedSource:Datastream

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    sUstainaBilitylong-terM, strategiC CoMMitMent to sUstainability

    At SAP, we are committed to being an enabler and exemplar of sustainability

    from running our company in sustainable manner to helping our customers

    holistically manage their sustainability strategy. We are focused on programs

    that help build a sustainable future.

    BuildingonSAPs38-yearheritageofprovidingsolutionsthathelpcompaniesaddressbusi-nesseciency,SAPcontinueddownthispathbyelevatingsustainabilityintoastrategic,long-termcorporateinitiativein2009.Wedeclaredourcommitmenttoenablingsustainablebusiness,bothforcustomersthroughoursoftwareSAPasanenablerofsustainability

    aswellasinternallyasasustainabilitypractitionerSAPasanexemplarofsustainability.Ourgoalwastofocusonaddressingeconomic,social,andenvironmentalimpactoppor-tunitiesthatleveragethestrengthsofSAP.ThisstrategiccommitmentwasfurtherdemonstratedinMarch2009whenthecompanyannouncedanewcross-functionalsustainabilityorganizationledbySAPsrstchiefsustain-abilityocer.TheorganizationwascreatedtodriveandcoordinateSAPsinternalandexternalsocial,economic,andenvironmentalsustainabilityeortsfromthecreationofsolutionsthatenablesustainablebusinessprocessesforcustomerstoSAPsownsustainabilityoperations.TheorganizationformsamatrixwithSAPsexistingcorporatefunctionsandthusensuresconsistentexecutionofallsustainabilityprogramsandeorts.

    Asapractitionerofsustainability,SAPalsolivesuptoitssocialresponsibilitiesthrough

    IT-ledinnovationthatcandriveeconomicdevelopmentandparitythroughresource-ecientgrowth.

    SAP AS AN ENABER

    Supporting Customers with a Holistic Approach to Sustainability ManagementSAPsmorethan95,000customersacrossmorethan25industriesrepresentasignicantportionoftheglobalgrossdomesticproduct(GDP)andaccountforsignicantmanmadegreenhousegasemissions.Thus,SAPisinauniquepositiontohelptheseorganizationsmeettheirsustainabilitygoalsthroughthecreationanddeliveryofsoftwaresolutionsthatautomatesustainablebusinesspractices.Asaleadingproviderofbusinessprocessesandanalyticsforbusinessintelligence,SAPisleveragingtheirstrengthsinsupportingcustomersbyoeringaholisticandintegratedportfolioofsustainabilitysolutionsthatallowcompanies

    worldwidetotrack,measure,andreportsustainabilitymetricsacrosstheentireenterprise.In2009,thisengagementincludedthelaunchoftheSAPBusinessObjectsSustainabilityPerformanceManagementapplication,whichautomatesdatacollectionandreportcompi-lation,andthereleaseofanenhancedversionoftheSAPEHSManagementapplication,willhelpsmanageoperational,nancial,andreportingrisksinenvironment,health,andsafety.

    The SAP sustainability

    mapcanbefoundonlineatwww.sap.com/solutions/executiveviewsustainability/sustain-ability-map.

    Sustainability

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    Asaframeworktoactivelyencouragecontinuedstakeholdercollaborationaroundfuturesustainabilitysolutions,SAPalsoreleasedanextensivesustainabilitymap.Forthersttime,themapcatalogstheentirelandscapeofthecustomersbusinessprocessesandITactivitiesrelatedtosustainability.SAPinvitedstakeholderstocollaborateinimprovingthemapgoingforwardadistinctivemovetargetedatredeningthewaycustomersbuildtheirstrategiesandITcompaniesbuildtheirsolutionsintheareaofsustainability.

    InsupportofSAPscommitmenttodeliveringinnovativeandcomprehensivesustainabilitysolutions,werecognizedthatonecannotgoitalone.SAPembracedcollaborationandco-innovationacrossthecustomerandpartnerecosystem.Additionally,SAPpursuedstrategictuck-inacquisitions,suchasClearStandardsinMay2009,whichcontributedtoSAPsover-allrobustportfolio.

    SAP AS AN EXEMPAR

    Managing Internal Operations in a Sustainable Way

    InMarch2009,SAPannouncedanaggressivecommitmenttoreduceitstotalgreenhousegas(GHG)emissionsbacktothelevelsof2000by2020,cuttingitsemissionsapproxi-matelyinhalffromitsyear-2007peaklevelsof540kilotonsCO 2.ThiswillreturnSAPtoitsapproximateyear-2000emissionslevelof275kilotonsCO 2.SAPinitiateditsrstglobalGHGinventoryin2008.

    InJanuary2010,SAPannounceditspreliminaryreportofGHGemissionsfor2009.ThecompanysworldwideCO2emissionsfor2009totaled425kilotons,a15%decreasefromthe500kilotonslevelof2008.Thisequatestoamonetarysavingsofapproximately90 mil-lion,inuencedbybothdirectinternalprogramsaswellasthe2009globaleconomicslowdown.Theemissionsdecreasewasachieveddirectlywithouttheapplicationofosets.

    SAPwillreportin-depthcarbonfootprintdetailsinits2009SustainabilityReport,which

    willbeindependentlyveried,tobeissuedinspring2010.

    Embracing EED StandardsWorldwide,SAPiscommittedtoincorporatingsustainabledesignfeaturesintoallitsnewbuildingprojects,withthegoalofdesigningnewbuildingstoatleastaLEED(LeadershipinEnergy&EnvironmentalDesign)Silverstandard.InMay2009,SAPopenedanewadditiontoitsU.S.headquartersinNewtownSquare,Pennsylvania,designedtoLEEDPlatinumstandards.Thenewbuildinghasavarietyofenergy-ecientfeatures.Geothermalwellsusetheconstantgroundtemperatureofthe

    EED

    FurtherinformationonLEEDstandardscanbefoundonlineat

    www.usgbc.org/leed.

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    earthtobothheatandcoolareasofthebuilding.Lightingsystemsbasedontheconceptofdaylightharvestingarecontrolledbysensorsthatdimthelightinglevelsandraiseorlower

    windowshadesbasedonthelevelofsunlightcomingthroughthetriple-glazedglassexteriorwall.Ahybridairconditioningsystemproducesiceduringtheovernighthourswhenenergydemandsandelectricratesarelowest,withthechilledwaterfromthemeltingiceusedtocoolthebuildingduringtheheatoftheday.

    InApril2009,SAPinstalledasolarpanelsystematitsPaloAltocampusinCalifornia,whichisexpectedtoreducethecampuscarbonemissionsby154metrictonsannually.Itwillalsoeliminatethepeak-loadenergyconsumptionoftheregionalcomputingcenterontheelectricalsupplygridduringdaylighthours,providingbothenvironmentalandnancialbenets.

    SAPsopenedanewcampusinBrazilinJune2009thatisawaitingLEEDGoldcertication.Thebuildingfeaturesitsownsewagetreatmentplantthatprovidesclean,recycledwaterfortoiletsandirrigationforthecampusgardenanddevicessuchasautomaticsensortapsanddualushtoiletsthatreducewaterconsumptionbymorethan50%.Thecampusis

    alsorunningon100%renewableenergyprovidedbyahydroelectricpowerplant.

    Sustainability ReportInMay2009,SAPreleasedits2008SustainabilityReport,thecompanysrstindependently

    veriedreport,achievingaB+GlobalReportingInitiative(GRI)adherencelevel.Thereportfeaturedauniquerole-basedinterfacethatusedXcelsiussoftwarefromtheSAPBusiness-ObjectsportfoliotoallowreaderstointeractwithanduseSAPsdatainanintuitiveandengagingway.

    Recognizedbyexternalindependentorganizationsfortheireorts,SAPwasnamedastheleaderofthesoftwaresectoroftheDowJonesSustainabilityIndexes(DJSI)forthethirdconsecutiveyear.InadditiontoitsinclusionintheDJSI,in2009,SAPwasalsorecognizedforitssustainablebusinesspracticesbytheCorporateKnightsGlobal100MostSustain-

    ableCorporationslistwhereithasbeenincludedeveryyearsinceitsinceptionin2005aswellastheFTSE4Goodindex.SAPhasalsobeennamedtotheGlobalChallengesIndex,whichrecognizessustainabilityperformance,andtheNASDAQOMXCRDGlobalSustainability50Index.

    SAP Sustainability Repo

    Thereportcanbefoundonlineatwww.sapsustainabilityreport.com.

    Sustainability

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    Corporate Social Responsibility nites Employees with a Clear PurposeIn2009,werealignedourcorporatesocialresponsibility(CSR)initiativesunderClearPurpose,aglobalprogramthattakesamoreholisticapproachtostakeholdermanagement,corporategiving,in-kindgiving,and employeeengagement.SAPseesClearPurposeashavingmultiplebenets,andtherebypositionsSAPasanemployerofchoiceandonethathelpseachnonprotandnongovernmentalorganizationwithwhichwepartnerbecomebest-runcompanies.

    Programssupportnonprotorganizationsandnongovernmentalorganizations(NGOs)basedontheframeworkofthefollowingfourpillarsoffocustomaximizeimpact:Educationmathematics,science,informationtechnology,literacyandyouthentrepre-

    neurshipGoodgovernanceandtransparency openness,communication,andaccountabilityBridgingthedigitaldividelesseningthegapbetweenpeoplewitheectiveaccesstodig-

    italandinformationtechnologyandthosewithverylimitedornoaccessatall,usuallyduetoimpoverishment

    Environmentalstewardshipcooperativeplanningandmanagementofenvironmentalresourceswithorganizations,communities,andotherstoactivelyengageinthepreventionoflossofhabitatandfacilitateitsrecoveryintheinterestoflong-termsustainability

    Employee EngagementSAPunlockstheclearpurposeofeachemployeethroughavarietyofinnovativeinitiativesfrommassmobilizationtoskills-basedvolunteerism.In2009,16%ofouremployeesvolun-teeredduringcorporate-ledvolunteerdaysandsignatureinitiatives:Morethan62,000hours,totalingapproximately7,700workdaysor21yearsofvolun-

    teerismbySAPemployeesacross30countriesDuringthefthannualSAPMonthofService,undertheClearPurposebanner,morethan

    40%ofemployeesbasedinNorthAmericaandLatinAmericavolunteeredinOctober2009withengagementratesupwardsof70%incountriessuchasPuertoRicoandChile.

    Inmanycases,volunteeractivitiesservedasteam-buildingopportunitiesinwhichlineofbusinessesworkedtogethertoservetheircommunities.

    290employeesservedasFIRSTLEGOLeaguementors,coaching198teamsin29coun-tries.Asaresult,approximately1,400childrenaged9to16experiencedthisinnova-tive,interactiveroboticsprogramwithafocusoneducation,technology,andinnovation.

    Corporate Social

    Responsibility

    Furtherinformationonourprogramscanbefoundonlineat

    www.sap.com/about/CSR.

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    Corporate GivingIn2009,SAPdonatedmorethan7 milliontononprotorganizations.Componentstocorporategivingincluded,butwerenotlimitedto:Partnershipswithmorethan200organizationsgloballywithinourpillarsoffocusEmployermatchingofemployeegivingtomorethan1,100organizationsinNorthAmerica

    andtheAsia-PacicJapanregionApproximately200volunteergrantsawardedtononprotorganizationsinsupportof

    individualemployeevolunteerismbyU.S.-basedemployeesthroughtheSAPDollarsforDoersprogram.

    Software DonationsSAPdonatessoftwarefromourSAPBusinessObjectsportfoliotoeligiblenonprotorgani-zations.ThroughapartnershipwithTechSoupGlobal,in2009,morethan900nonprotor-ganizationsinBrazil,Canada,Germany,andtheUnitedStateshavedeployedSAPsoftwaretobuildcapacity,promoteperformance,agility,andorganizationalalignment,anddrivetrans-parencyandgoodgovernancewithintheirorganizations.

    Supporting MicronancingIn2009,SAPmadeacommitmenttoprovidenancial,software,andexpertassistancetoPlaNetFinance,aleadinginternationalnonprotorganizationthatoerssupportservicestomicronanceinstitutions(MFIs).SAPandPlaNetFinanceaimtoimprovethemicronancesectorthroughacombinationofmicronancing,theuseofnewtechnologyandthecreationofvalue-chainextensionsthathelpentrepreneursatthebaseoftheeconomicpyramidcre-atesustainablebusinesses.Threemainareasweretargetedwiththepartnership:TechnologydevelopmentforeldinitiativesDevelopmentofsoftwaresolutionsforMFIsDeploymentofSAPtechnologyforPlaNetFinancescorporateinitiatives

    Tostarttheirrstjointeldinitiative,SAPandPlaNetFinancehavecarefullystudiedthesheanutvaluechaininNorthernGhana,inAfrica,toidentifyhowmicronance,education,andtechnologycanhelpimprovetheincomesandlivingconditionsofwomenwhopickandpro-cessthenutsintosheabutter.

    PlaNet Finance

    FurtherinformationonPlaNetFinancecanbefoundonlineatwww.planet-nance.org/EN/.

    Sustainability

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    SAP niversity AlliancesTheSAPUniversityAlliancesprogramprovidesSAPsoftwarelicenses,curriculummaterials,trainingworkshops,andacademic-orientedeventsaroundtheworld.SAPcurrentlydonateslicenseaccesstoitsfullrangeofsoftwareproductsforreal-life,hands-onclassroomexperiencesformorethan200,000studentsinundergraduateandgraduatedegreeprogramsatover1,000collegesanduniversitiesworldwide.

    Keydevelopmentsin2009included:ExpansionoftheprogramtocountriessuchasGreece,Hungary,Israel,Macau,Pakistan,

    andPortugalIntroductionofnewcoursesforSAPBusinessObjectsportfoliothatfullycomplements

    thegrowingacademicoeringsforSAPBusinessSuitesoftwareLaunchofSAPUniversityAlliancescommunityinSAPCommunityNetwork,amultifaceted

    onlineenvironmentthatdeliversthelatestacademicresourcesforbringingreal-lifeSAPknowledgeandskillstothedesktopsofprofessorsandstudentsglobally.Byyear-end,

    thisnewcommunityreachedwellover100,000registeredparticipants.

    SAPUniversityAlliancesdirectlysupportshighereducationindevelopinggraduateswiththecriticalbusinessprocessknowledgeandadvancedITexpertisethatSAPcustomersandpartnersrequiretoremaincompetitive.

    niversity Alliances

    Furtherinformationonouruniversityalliancesprogramcanbefoundonlineatwww.sap.com/about/CSR/education/university-alliances.

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    corporate goVernance reportresponsible ManageMent

    SAPs global business operations and international shareholder

    structure mean that effective, transparent corporate governance

    is key for the Company.

    Intheirwork,theSupervisoryBoardandExecutiveBoardthereforeattachgreatimportancetogoodcorporategovernance.Corporategovernanceistheapplicationofinternationalandnationalvaluesandprinciplesofgood,responsiblemanagementtotheactivitiesofacompanysexecutiveandsupervisorybodiesanditsemployees.Itisnotasystemof

    rigidrulesandregulations.Rather,itisaprocessinwhichvaluesandprinciplesconstantlyevolveinlinewithchangingrequirements.

    CORPORATE GOVERNANCE AT SAP

    BecauseSAPislistedontheGermanstockexchange,itscorporategovernanceisbasedontheprovisionsoftheGermanStockCorporationActandoftheGermanCorporateGovernanceCode(theCodeinthisreport)asfromtimetotimeamended.SAPalsocomplieswiththeprovisionsthatarerelevanttoitasaGermancompanylistedontheNewYorkStockExchange(NYSE).TheseincludetheCorporateGovernanceStandardsoftheNYSEandtheU.S.Sarbanes-OxleyAct.SAPprovidesitsshareholderswithdetailedinfor-mationaboutitsimplementationoftheCodesrecommendationsbypublishinganannualdeclarationofimplementationbytheExecutiveandSupervisoryBoards,asrequiredbythe

    GermanStockCorporationAct,section161.Inaddition,withtheannualnancialstatementstheExecutiveBoardpublishesacorporategovernancestatementpursuanttotheGermanCommercialCode,section289a,describingcertainaspectsoftheCompanyscorporategovernanceingreaterdetail.ThepresentreportisasummarizedaccountofcorporategovernanceatSAPin2009.

    EXECTIVE BOARD

    Atthetimethisannualreportwenttopress,theSAPExecutiveBoardhadvemembers.ItissolelyresponsibleformanagingtheCompany.IthasadutytoexerciseitsmanagementpowersintheinterestoftheCompanyandinpursuitofthesustainedgrowthofcorporate

    value.ItdiscussesandagreesonitsstrategyfortheCompanywiththeSupervisoryBoard,ensurescompliancewiththerequirementsofthelawthroughouttheGroup,andmaintainsappropriateriskmanagementstructuresandriskcontrols.

    SPERVISOR BOARD

    TheSAPSupervisoryBoardhas16memberswho,inequalnumbers,representtheshare-holdersandtheemployees.Itappoints,monitors,andadvisestheExecutiveBoard.TheExecutiveBoardinvolvestheSupervisoryBoardindecisionsonmattersoffundamentalimportancefortheCompany.TheSupervisoryBoardhasreservedtoitselftheapprovalof

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    certaindenedtransactionsoffundamentalimportance.WhenselectingcandidatestobeproposedtotheAnnualGeneralMeetingofShareholdersforelectiontotheSAPSuper-visoryBoard,theSupervisoryBoardlooksforpeoplewiththenecessaryknowledge,abili-ties,andexpertexperience.

    CORPORATE GOVERNANCE STATEMENT

    TheSAPAGExecutiveBoardpublishedourrstcorporategovernancestatementpursuanttotheGermanCommercialCode,section289awiththeCompanysnancialstatementsfor2009.Thedutytopublishacorporategovernancestatementisnew;itarisesundertheGermanAccountingLawModernizationAct,whichcameintoforcein2009.CompaniesmustpublishthecorporategovernancestatementeitheraspartoftheirannualreportorontheirWebsite.ItmustincludethedeclarationofimplementationpursuanttotheGermanStockCorporationAct,section161,certaininformationoncorporategovernancepractices,andanaccountofhowtheExecutiveBoardandtheSupervisoryBoardwork,whositsonwhichSupervisoryBoardcommittees,andhowthosecommitteeswork.Thecorporategov-

    ernancestatementpublishedbySAPAGfor2009isonSAPsWebsiteatwww.sap.com/about/governance/statement.

    CODE RECOMMENDATIONS

    Everyyear,theSupervisoryBoardandExecutiveBoardissueadeclarationstatingwhetherSAPhasimplementedandisfollowingtheCodesrecommendationsandidentifyinganyrecommendationsthattheCompanyhasnotfollowedwithanexplanationofwhyithasnotdoneso.ThedeclarationofimplementationisonSAPsWebsiteatwww.sap.com/about/governance/statutes.Implementationdeclarationspublishedinpreviousyearsarealsoavail-ableonthisWebsite,andalinkisprovidedtothecurrentandpreviousversionsoftheCode.TheExecutiveBoardandSupervisoryBoardissuedthecurrentdeclarationofimple-mentationonOctober30,2009.Itisalsoincludedinthecorporategovernancestatement

    publishedonSAPsWebsiteatwww.sap.com/about/governance/statement.

    Thedeclarationofimplementationreportsthatwedonotfollowveofthe82recommenda-tionsintheversionoftheCodepublishedonJune18,2009,anddidnotfollowveofthe84recommendationsintheversionoftheCodepublishedonJune6,2008.Thereasonsfornotfollowingtheserecommendationsaredescribedindetailinthedeclarationofimple-mentationrequiredbytheGermanStockCorporationAct,section161(1).

    CODE SGGESTIONS

    Withoneexception,wefollowall16suggestionsinthecurrentCode,whichisdatedJune18,2009.Asinthepreviousyear,wehavenotagreedtopaySupervisoryBoardmembersperformance-orientedcompensationbasedonSAPslong-termsuccessassuggestedintheCode,section5.4.6,paragraph2.Wedoubtwhetherthelong-termsuccessofSAPistherightbasisforSupervisoryBoardcompensationorimprovestheSupervisoryBoardmembersmotivation.VariablecompensationatSAPisthereforelinkedtothedividendandcanthusbereadilydeterminedbyapplyingtheSupervisoryBoardcompensationprovi-sionsintheArticlesofIncorporation.Webelievethatthisensurestransparent,appropriatecompensationforSupervisoryBoardmembersthatreectstheirlegalresponsibilities.

    German Corporate

    Governance Code

    ThemostrecentversionoftheCodeisavailableonlineat

    www.corporate-gover-

    nance-code.de.

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    CODE OF BSINESS CONDCT

    SAPscorporategovernancepracticesincludeourCodeofBusinessConductforemploy-eesandmembersoftheExecutiveBoard.TheCodeofBusinessConductexpressesthehighstandardsthatwerequirefromouremployeesandExecutiveBoardmembersandsetsoutthemainprinciplesthatguideourbusinessconducttowardcustomers,businesspartners,andshareholders.WeseeourCodeofBusinessConductasthestandardforourdealingsinvolvingcustomers,businesspartners,vendors,shareholders,andcompetitors.ByfollowingourCodeofBusinessConduct,wedemonstrateacommitmentagainstallformsofunfaircompetitivepractice,corruption,andmisrepresentation.AcomplianceteamreportingtoourgeneralcounselmonitorsworldwidecompliancewiththeGroupsinternalpolicies,suchasourCodeofBusinessConduct.Itregularlyreviewstheseinternalpolicies,revisesthemifnecessary,anddeliversrelatedtraining.

    THE WOR OF THE EXECTIVE AND SPERVISOR BOARDS

    TheExecutiveBoardandSupervisoryBoardcooperatecloselyforthebenetoftheCom-pany.TheExecutiveBoardregularlyprovidestheSupervisoryBoardwithfullandtimelyreportsonallmaterialmattersofbusinessplanningandperformance,includinganydeviationsofactualbusinessperformancefromplan,therisksituation,andriskmanagement.SAPprovidesitsshareholderswithin-depthinformationabouthowtheExecutiveandSuperviso-ryBoardswork,howtheSupervisoryBoardcommitteesarecomposed,andhowthesecommitteeswork,initscorporategovernancestatement.Formoreinformationaboutthe

    jointworkoftheExecutiveandSupervisoryBoardsandabouttheworkoftheSuper-visoryBoardanditscommitteesin2009,seetheReportbytheSupervisoryBoardinthisannualreport.

    APPING INTERNATIONA CORPORATE GOVERNANCE STANDARDS

    AsaNYSE-listedcompany,SAPissubjecttoU.S.nanciallegislationandtotherulesoftheSECandNYSE.BesidesimplementingtherequirementsoftheSarbanes-OxleyAct,section404,andotherSarbanes-OxleyActrequirements,includingconductinganannualauditofourinternalcontrolovernancialreporting,wecomplywiththerulesapplicabletonon-U.S.companiessetoutintheNYSEListedCompanyManual.TheserulesgoverntheestablishmentandmembershipofanauditcommitteeandSAPsrelateddutiestoreporttoNYSE.InaccordancewiththeSECandNYSEcorporategovernancerules,wehavepublished,atItem16GinourAnnualReportonForm20-F,areportonthesignicantdier-encesbetweentheNYSEcorporategovernancerulesandtheGermancorporategover-nancerules,whichweapply.TheAnnualReportonForm20-FispublishedonSAPsWebsiteatwww.sap.com/about/investor/reports/2009.epx.

    TRANSPARENC, COMMNICATION, AND SERVICE FOR SHAREHODERS

    OurshareholderscanobtainfullandtimelyinformationaboutSAPonourWebsiteandcanaccesscurrentandhistoricalCompanydata.Amongotherinformation,SAPpostsallofitsnancialreports,allrelevantnewsabouttheCompanysgoverningbodies,corporategovernancedocumentation,newsinfrequently-asked-questionformatoncurrentbusinessmeasures,informationrequiringad-hoc(current)disclosure,pressreleases,andnewsofdirectorsdealingsnotiablepursuanttotheGermanSecuritiesTradingAct,section15a.ShareholdersarealsoabletowatchalivebroadcastoftheentireAnnualGeneralMeetingof

    Code of Business

    Conduct

    SAPsCodeofBusinessConductsisavailableonlineat

    www.sap.com/corpgovernancePoliciesandStatutes

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    ShareholdersontheInternet.Theycanvoteaccordingtotheirsharesatthemeetingbyin-structingaproxyoftheirchoiceoroneoftheproxiesprovidedforthatpurposebySAP.AllofthedocumentationrelatedtotheAnnualGeneralMeetingofShareholdersispostedingoodtimeonSAPsWebsiteatwww.sap.com/AGM.

    FINANCIA ACCONTING, RIS MANAGEMENT, AND INTERNACONTRO STRCTRE

    TheMay2009AnnualGeneralMeetingofShareholdersappointedKPMGtoaudittheCom-panysnancialstatements.WepreparetheSAPAGnancialstatementsinaccordancewiththeGermanCommercialCodeandourstatutoryconsolidatednancialstatementsinaccordancewithIFRS.WealsopreparetheAnnualReportonForm20-FinaccordancewithSECrequirements.TheExecutiveBoardisresponsiblefornancialaccounting.TheSuper-visoryBoardapprovestheSAPAGnancialstatementsandthestatutoryconsolidatednancialstatements.

    InGermanstock-corporationandcommerciallaw,therearespecialrequirementsforinternalriskmanagementthatapplytoSAP.Tomeetthem,ourglobalriskmanagementsystemsupportsriskplanning,identication,analysis,handling,andresolution.Wealsomaintainstan-darddocumentationofallourinternalcontrolstructuresandcontinuallyevaluatetheiref-fectiveness.AsacompanylistedontheNYSE,weconductanannualauditofourinternalcontrolovernancialreportinginaccordancewiththecomplexrequirementsoftheU.S.Sarbanes-OxleyAct,section404,withourauditor,KPMG.KPMGsauditofournancialre-portingcontrolhadnotfoundanyindicationbyMarch11,2010,thatitwasnoteectiveonDecember31,2009.Incompliancewiththereportingobligationsintroducedin2009un-dertheGermanCommercialCode,sections289(5)and315(2)(5)in2009,boththeSAPAGreviewofoperations(whichispublishedinGerman)andtheReviewofSAPGroupOperationsincludecomprehensiveinformationabouttheprincipalfeaturesoftheinternalcontrolandriskmanagementsystemwithrespecttotheSAPAGandconsolidatedaccount-

    ingprocesses.

    EXECTIVE BOARD AND SPERVISOR BOARD COMPENSATION INFORMATION

    TheGermanCorporateGovernanceCoderecommendsthatcertaindetailsofExecutiveandSupervisoryBoardmembercompensationandshareownership,stockoptions,andsimilarincentivesbeincludedinthecorporategovernancereportorinthecompensa-tionreportaspartofthecorporategovernancereport.Thesedetails,aswellasthelegallyrequiredinformationaboutExecutiveandSupervisoryBoardmemberscompensa-tion,areallavailableinthecompensationreport.ThecompensationreportispartoftheauditedReviewofSAPGroupOperationsaswellasformingpartofthiscorporategover-nancereport.TheSupervisoryBoardhasapprovedtheReviewofSAPGroupOperations,includingthecompensationreport,andadoptedthecompensationreportscontentforthepurposeofcorporategovernanceandcompensationreportingasrequiredbytheCode.

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    RepoRt by the SupeRviSoRy boaRd

    Cooperation and Control

    For SAP, 2009 was one o the most difcult years ever. Faced with deep economic crisis,many companies in many regions o the world again postponed investments. For the rst timein the history o SAP, the management had to reduce the global workorce. From the Super-

    visory Boards many discussions with the Executive Board, we know how hard the Executive

    Board ound this drastic step, and we wish to record our special thanks to Lo Apothekerand Henning Kagermann or their strong leadership. The program was implemented as airlyas possible and with every consideration or the interests o our people: Responsibilitytoward our employees is at the heart o our corporate culture.

    In response to the difcult market conditions in 2009, SAP concentrated most on sotwaresolutions that can deliver rapid returns or customers and give them new competitive edge.We shipped innovative products, including SAP BusinessObjects Explorer and SAP Busi-ness Suite 7 sotware. We also embarked on a process o wholesale transormation to makeourselves much more agile in our response both to the changes we anticipate in the sot-

    ware industry, and to changing customer expectations.

    Wisely, in 2009 the Executive Board took the opportunity to gear up or a new era o prot-

    able growth. Their concerted eorts already began to bear ruit beore the year was out.There was a denite turnaround in the second hal o the year, and the nal quarter was veryencouraging. Sales improved in the Asia Pacic Japan region and the Americas region, andin some key markets and sectors, suggesting that SAP is gaining momentum or a year ogrowth in 2010. In 2009, we limited the decline in non-GAAP revenue rom our sotware andsotware-related services to 5% year-over-year at constant currencies. Our non-GAAP oper-ating margin on a constant currency basis was 27.5%, surpassing the outlook guidance theCompany had given.

    Overall, SAP held up well in a difcult year. SAP leads its segment o the market, and itsagility puts a larger share and more protable growth within grasp. To position theCompany even more strongly or the uture, the Supervisory Board nonetheless decided tomake changes to the Executive Board at the beginning o 2010.On February 7, the Supervisory Board reached an agreement with Lo Apotheker that histerm on the Executive Board would not be renewed ater expiration, and he resigned his seat

    with immediate eect, also in agreement with the Supervisory Board. At the same time,the Supervisory Board appointed chie technology ofcer Vishal Sikka to the Executive Board.That day the Executive Board, with Supervisory Board approval, also named the two newco-CEOs: Bill McDermott, head o global eld operations, and Jim Hagemann Snabe, heado product development.

    Dear Shareholders,

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    AtitsmeetingafewdayslateronFebruary11,2010,theSupervisoryBoardacceptedtheresignationofJohnSchwarzfromtheExecutiveBoard.ThetermofGerhardOswaldsExecutiveBoardappointmentwasextendedtotheendof2011.Inaddition,heacceptedthechiefoperatingocerportfoliofromErwinGunst,whohadtoleaveforhealthreasonsonJanuary31,2010.ErwinGunsthadalsobeenlaborrelationsdirector,andtheSupervisoryBoardaskedWernerBrandttoreplacehiminthisroleonaninterimbasis.

    TheSupervisoryBoardthanksLoApothekerforhishugecontributiontothesuccessofSAPovermorethan20years,rangingfromimpressivesuccessintheeldtohisachieve-mentsasCEO.WealsothankErwinGunstforallhissuccessfulworkoverasimilarlylongperiod,culminatingintheestablishmentofthechiefoperatingocerportfolioontheExecutiveBoard,andJohnSchwarzforhiscrucialcontributiontothesuccessfulandveryrapidas-similationofBusinessObjectsintoourCompany.TheSupervisoryBoardwishesallthreeeverysuccessinthefuture.

    TheSupervisoryBoardhaseverycondencethatthenewmanagementwillcontinueto

    driveforwardthereorientationoftheCompanysstrategyanditsfocusonprotablegrowth,andthatwithourinnovationsitwillextendSAPsleadingposition.

    TheSAPSupervisoryBoardcloselymonitoredtheworkoftheSAPExecutiveBoardin2009.Toecientlyorganizeandperformourduties,particularlyinachallengingeconomicenviron-ment,werelyonin-depthandcooperativedialoguewiththeExecutiveBoard.ThatiswhythisreportstartsbyexplainingtheongoingpartnershipbetweenthetwoBoards.ThereportalsofocusesonthemaintopicsdiscussedbytheSupervisoryBoard,theworkofitscom-mittees,corporategovernanceatSAP,andtheauditoftheSAPAGandconsolidatednan-cialstatements.

    COOPERATION BETWEEN THE EXECTIVE AND SPERVISOR BOARDS

    In2009,wedischargedthedutiesimposedonusbythelawandbytheCompanysArticlesofIncorporation.WewereregularlyconsultedbytheExecutiveBoardontherunningoftheCompanyandwescrutinizedandmonitoredtheworkofmanagement.WemonitoredtheExecutiveBoardsmanagementoftheSAPGroupwithregardtolegality,correctness,appro-priateness,andcost-eectiveness.Inaddition,theExecutiveandSupervisoryBoardscon-sultedontheCompanysstrategicorientationandregularlydiscussedprogressinimple-mentingstrategy.WewereinvolvedwheneverdecisionsoffundamentalimportancetoSAPweremade.

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    TheSupervisoryBoardregularlyreceivedfullandtimelyreportsfromtheExecutiveBoard,bothfrommembersinpersonandinwrittendocuments.Thereportschieyconcernedplan-ning,theCompanysbusinessperformanceincludingtherisksituation,riskmanagement,compliance,andtransactionsofspecialsignicanceforSAP.TheExecutiveBoardalsoindi-catedwhentheCompanysbusinessdeviatedfromtheplansandtargetsandexplainedthesedeviations.

    ThecontentandscopeoftheExecutiveBoardsreportsfullymettherequirementsthattheSupervisoryBoardhadplacedonthem.Besidesthesereports,theSupervisoryBoardreceivedsupplementaryinformationfromtheExecutiveBoard.Inparticular,theExecutiveBoard

    wasavailableatSupervisoryBoardmeetingsfordiscussionsandtoanswerourquestions.WecheckedtheinformationreceivedfromtheExecutiveBoardforplausibilityaswellascriticallyexamininganddiscussingit.TheSupervisoryBoardmaintainsalistoftransactionsforwhichtheExecutiveBoardrequirestheSupervisoryBoardsconsent.Weupdatethelistregularlyasrequired,mostrecentlyin2009.TheSupervisoryBoardcarefullyconsideredalltransactionsinthelistedcategoriesanddiscussedthemwiththeExecutiveBoard,focusing

    onthebenetsandeectsofeachtransaction.TheSupervisoryBoardagreedtoalltrans-actionswhereitsconsentwasrequired.

    TheExecutiveBoardalsokeptthechairpersonoftheSupervisoryBoardfullyinformedbetweenmeetingsoftheSupervisoryBoardanditscommittees.Forexample,theCompa-nystwoco-CEOs(and,fromJune2009,itssingleCEO)andthechairpersonoftheSuper-

    visoryBoardmetregularlytodiscussSAPsstrategy,currentprogressinbusiness,andriskmanagement,aswellasotherkeytopicsanddecisionsthatarose.Theco-CEOs(and,sinceJune2009,theCEO)informedtheSupervisoryBoardchairperson,withoutdelay,ofimportanteventsthatweresignicantforassessingSAPssituationandprogressorforthemanagementofSAP.

    SPERVISOR BOARD MEETINGS

    TherewerefourordinarymeetingsandoneextraordinarymeetingoftheSupervisoryBoardin2009.TheresolutionsofthefullSupervisoryBoardweremadeatthesemeetings.Areso-lutionononeitemwasadoptedusingthecircularcorrespondenceprocedure.TheSupervisoryBoarddiscussedthefollowingtopicsand,wherenecessary,maderesolutions:

    Extraordinary Meeting in JanuaryThemeetingonJanuary27,2009,tookplaceagainstthebackgroundoftheworldeconomiccrisis.WithreferencetotheCompanyskeynancialindicatorsinthefourthquarterandthroughout2008,wediscussedindepththeneedtocontinuethecostcontainmentprograminstigatedbytheExecutiveBoardinOctober2008andtoinstituteadditionalcost-cuttingmeasuresin2009.WewereinagreementwiththeExecutiveBoardthatthesemeasureswererequiredtosustainand,ifpossible,tostrengthenSAPscompetitiveness.ToenableSAPtoadaptitssizetotodaysmarketconditionsandcombattheeectsoftheglobalrecession,afterin-depthdiscussionstheSupervisoryBoardauthorizedtheExecutiveBoardatthelat-terssuggestiontoreducetheworkforceto48,500full-timeequivalentsworldwidebytheendof2009bytakingadvantageofnaturalattritionwhereverpossibleandtocontinuetomain-taintightcostcontrolsonallvariableexpenses,includingthird-partyservicesandcapitalexpenditure.Atthismeeting,theSupervisoryBoardapprovedtheappointmentofRobertEnslinasCEOofSAPAmerica,Inc.andpresidentofourNorthAmericaregion,replacingGregTomb.

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    Meeting in FebruaryAtourmeetingonFebruary12,2009,wediscussedthe2008fourth-quarterandfull-yearresultsandtheprogressofourbusinessduring2008.WereceivedanddiscussedindepthareportfromtheExecutiveBoardonstrategyfor2009whichwasclearlygoingtobeadicultyearandagreedthebudgetfor2009presentedbytheExecutiveBoard,includ-ingthecapitalexpenditurebudgetandliquidityplanfor2009.WereviewedindetailthenancingmodelspresentedbytheExecutiveBoardinconnectionwithSAPsfuturenancingstrategyandauthorizedtheExecutiveBoardtoraiseloancapitalnotexceeding1.1billiontosecureadditionalliquidity.TheSupervisoryBoardapprovedHenningKagermannscandidacyandacceptanceofaseatonthesupervisoryboardofDeutschePostAG.Incon-sequenceofHelgaClassensresignationfromtheSupervisoryBoardonherentryintosemi-retirement,andherreplacementbyanewmember,ChristianeKuntz-Mayr,wediscussedthehandoverofHelgaClassensfunctionsontheGeneralCommitteeandtheMediationCom-mittee.WealsoelectedChristianeKuntz-MayrtotheTechnologyandStrategyCommittee.Atthesametimeweamendedthiscommitteesrulesofprocedurebyrepealingtherulecon-cerningthenumberofmembers.TheSupervisoryBoardextendedWernerBrandtsappoint-

    mentasamemberoftheExecutiveBoardofSAPAGfromJanuary 1, 2010,toDecember 31,2013.

    TheExecutiveBoardonceagainreportedtousinsummarizedformonourequityinvest-mentsin2009.Thecorporategovernanceocerpresentedhisannualreporttous,inwhichhestatedthathehadnotidentiedanybreachesoftheapplicablerulesin2008.Thecapitalmarketcomplianceocersubmittedhisannualreport.TheCompensationCommittee,FinanceandInvestmentCommittee,TechnologyandStrategyCommittee,andAuditCom-mitteereportedonthemostrecenttopicsdiscussedattheirmeetings.TheFinanceandInvestmentCommitteereportedthatitsupportedthenancingstrategyfor2009presentedtoitsmeetingbytheExecutiveBoard.TheTechnologyandStrategyCommitteereportedonthecurrentsituationwithregardtoSAPBusinessByDesignandfutureplansfortheproduct.TheAuditCommitteereportedontheprogressoftheauditofthe2008annualnancial

    statementsandourinternalriskmanagement.FollowingtheCompensationCommitteesreportandatitsrecommendation,theSupervisoryBoarddecidedthattheExecutiveBoardscompensationsystemin2009shouldcomprisethreecomponents:axedelement,adirec-torsprot-sharingbonus,andalong-term,performance-orientedincentiveelementintheformofvirtualoptions.Ofthecashcompensation,25%wouldbethexedsalaryandtheremaining75%wouldbemadeupofthedirectorsprot-sharingbonus.Thefairmarketvalueofthevirtualoptionsatthetimeofissuewouldbeone-and-one-halftimesthexedcompensationelement.OnthebasisofareportsubmittedbytheCompensationCommittee,theSupervisoryBoardapprovedtheconclusionofaconsultingcontractbetweentheformerExecutiveBoardmemberPeterZenckeandSAPAG,eectiveuntilDecember31,2009.

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    Audit MeetingAtitsMarch26,2009,meeting,theSupervisoryBoardfocusedprincipallyonthedocumentsconcerningSAPAGs2008nancialstatementsandconsolidatednancialstatements,theauditsconductedbyKPMGAGWirtschaftsprfungsgesellschaft(KPMG),andtheExecutiveBoardsproposedresolutionontheappropriationofretainedearningsfor2008.TheAuditCommitteereported,amongotherthings,ontheformandscopeofitsexaminationofthedocumentsrelatingtothenancialstatementsandrecommendedthattheSupervisoryBoardapprovethem.Theauditorattendedthemeetingandreportedindetailontheauditandtheresultsoftheaudit.TheauditorthendiscussedtheresultswiththeSupervisoryBoardandanswereditsquestions.TheSupervisoryBoardapprovedtheaudit.Therewerenondingsfromitsownexamination,sotheSupervisoryBoardgaveitsconsenttothenancialstatementsfor2008.WecheckedandendorsedtheExecutiveBoardsproposaltoappropriateretainedearnings.

    Inaddition,wepassedourproposedresolutionsfortheagendaoftheMay2009AnnualGeneralMeetingofShareholders,whichincludedapprovingtheproposaltotheMeeting

    concerningtheelectionofanauditorfor2009inaccordancewiththeAuditCommitteesrecommendation.Afurtheritemontheagendaatthismeetingwasareportonbusinessintherstquarterof2009.TheSupervisoryBoardgaveitsconsentforvariouslegaltransac-tionsbetweenSAPandindividualExecutiveandSupervisoryBoardmembers.Afterafulldiscussion,wealsoapprovedtheExecutiveBoardsproposedmaximumtotalbudgetfor2009forvirtualstockoptionstobegrantedunderthenew2009SOPPerformancePlanandstockappreciationrights(STARs)tobegrantedunderthe2009STARPerformancePlan.TheSupervisoryBoardalsoagreedtoconcludedirectorsandocers(D&O)liabilityinsur-ancepoliciesformembersoftheSupervisoryBoardandtheExecutiveBoard,andforcor-porateocers,fromApril1,2009,toApril1,2010.

    TheCompensationCommittee,theTechnologyandStrategyCommittee,andtheSpecialCommittee,whichwassetuptohandletheOraclelawsuit,gavereportsontheirrecent

    meetings.TheCompensationCommitteereportedonitsrenewedin-depthdiscussionsontheExecutiveBoardscompensationsystem.HavingreceivedtheCompensationCommit-teesreport,theSupervisoryBoardfollowedtheCompensationCommitteesrecommenda-tionandagreedthevariouscomponentsofandmetricsfortheExecutiveBoards2009com-pensationpackageapartfromtheallocationofvirtualstockoptions.ApplyingthestructuredenedbythefullSupervisoryBoard,theCompensationCommitteeallocatedvirtualstockoptionsatitsextraordinarymeetingonMay6,2009.TheTechnologyandStrategyCommit-teereportedontheproductportfoliomanagementprocessandtheproductportfolio.TheSpecialCommitteereportedontheprogressoftheOraclelitigationintheUnitedStates,es-peciallythecondentialsettlementnegotiationsatthesettlementconferencefollowingthecourthearingonFebruary23,2009,andontheinternalanalysesofthecircumstancesthatgaverisetothedispute.

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    Meeting in JulyAtthemeetingonJuly31,2009,wefocusedonbusinessinthesecondquarterof2009,anassessmentofthersthalfoftheyear,theforecastforthesecondhalf,andfurtherplanning.TheExecutiveBoardreportedtousontheresultsfromthevariouslinesofbusinessandonthecompetitivepositionofSAPingeneral.TheExecutiveBoardreportedontheintegrationofBusinessObjectsintoSAP,whichisnearingcompletion;ontheenhancementofSAPcoreproducts(includingtheavailabilityofSAPBusinessSuite7);onthefavorablemarketresponsetotheextendedSAPEnterpriseSupportserviceoerings;andontheprogressoftheSAPBusinessByDesignsolution.TheExecutiveBoardprovideduswithinformationaboutthemidtermstrategyoftheSAPGroupupto2014,expandingonthedetailedstrategypaperthatwehadpreviouslyreceived.

    TheExecutiveBoardalsoreportedtousagaininsummarizedformonequityinvestmentsmadebetween2003and2008,explainingingreaterdepththeeconomicimpactofacquiringOutlookSoftandVirsa.TheSupervisoryBoardresolvedtoextendthelistoftransactionsrequiringconsent:Inthefuture,thechairpersonoftheSupervisoryBoardistobeinformed

    aboutallplannedacquisitionsirrespectiveoftheirvalueandmaydecideathisorherowndiscretiontoasktheFinanceandInvestmentCommitteeorthefullSupervisoryBoardfortheiradviceorconsentbeforeanacquisitioniscompleted.

    TheSupervisoryBoardextendedtheappointmentofJohnSchwarzasanExecutiveBoardmemberfromJuly1,2010,untilJune30,2011,andconrmedthathiscompensationduringthisperiodwouldremainatitscurrentlevel.TheSupervisoryBoardapprovedtheappoint-mentofVishalSikka,SAPChiefTechnologyOcer,tothepostcorporateocerofSAPGroup.TheGeneralCommittee,AuditCommittee,TechnologyandStrategyCommittee,andCompensationCommitteereportedontheirmeetings.TheGeneralCommitteereportedontheallocationofvirtualstockoptionstomanagersandemployeesundertheSOPPerform-ancePlan2009.Italsoreportedthat,inordertoavoidtaxdisadvantagesforU.S.employ-ees,ithadagreedtosupplementarytermsstatingthatanyamountsemployeesareto

    receiveafterexercisingtheiroptionswillnotbepaidoutuntiltheprogramendsin2014.TheGeneralCommitteealsoreportedonitsdecisiontoapprovetheissuetobeneciariesofupto20 milliontreasurysharesbyMay31,2010,tosatisfyrightsattachingtoconvertiblebondsandstockoptionsundershare-basedcompensationprograms.TheAuditCommitteereportedthatithadmadenondingsinitsexaminationofthenancialreportingofthesecondquarterandrsthalfof2009.

    TheAuditCommitteefurtherreportedthatabudgethadbeenagreedforKPMGtoaudittheSAPGroupforscalyear2009,andthatfocusesforthe2009audithadbeendiscussedanddenedwiththeauditor.TheTechnologyandStrategyCommitteereportedontheCom-panyson-demandstrategyforthelargeenterprisetargetmarketandthecurrentsituationregardingSAPBusinessByDesign.

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    Meeting in OctoberThetopicscoveredattheSupervisoryBoardmeetingonOctober30,2009,werebusinessinthethirdquarterof2009,theforecastforthefourthquarter,andthefull-yearforecastfor2010.TheExecutiveBoardprovideduswithinformationaboutSAPscompetitivesitua-tion,theongoingbusinesschallengescausedbythenancialmarketcrisis,changesincustomerdemandpatterns,andourmaincompetitorsactivities.TheExecutiveBoardreport-edonthesuccessfulintroductionoftheSAPBusinessExplorersoftware,thecurrentsitua-tionwithregardtotheSAPEnterpriseSupportserviceoerings,andtheplannedgo-to-marketdatefortheSAPBusinessByDesignsolution.TheExecutiveBoardprovideduswithdetailedinformationabouttheimplementationofSAPsmidtermstrategy.Asaresultoftheprivateplacementtransaction(schuldschein),thenancingapprovalthatwegrantedtheExecutiveBoardatthemeetingonFebruary12,2009,wasreducedtoabout400 million.Totakeadvantageofthefavorablecredittermscurrentlyavailableforcorporatebonds,weauthorizedtheExecutiveBoardatitsrequestandontherecommendationoftheFinanceandInvestmentCommitteetoraiseloancapitalofnotmorethan1 billionin2010.WestipulatedthatissuancedetailsrequirepriorapprovaloftheFinanceandInvestment

    Committee.WeauthorizedtheExecutiveBoardtodissolvetheSAPPortalsEuropeangroupcompanystructurebelowSAPAmerica,whichwascreatedin2001/2002,andtotakethestepsnecessaryforthatpurpose.

    AheadofthedecisionaboutExecutiveBoardcompensationintherstquarterof2010,theSupervisoryBoardagreedtocommissionanindependentexternalconsultingrmtore-port,basedonreferencevaluesforexecutiveboardcompensationatothercompanies,onwhethertheplannedExecutiveBoardcompensationiscustomaryandappropriate.Wedecidedtointroduceatthenextopportunity,whichisinApril2010,adeductibleintheD&OinsurancepolicyforExecutiveBoardmembersinaccordancewiththeminimumrequire-mentsofthenewGermanAppropriateExecutiveBoardRemunerationAct.However,afterdetaileddiscussiontheSupervisoryBoarddecidednottointroduceaD&OinsurancedeductibleformembersoftheSupervisoryBoard.TheSupervisoryBoardalsodetermined

    thatithadasucientnumberofindependentmembers.WiththeagreementoftheExecu-tiveBoard,itissueditsannualdeclarationofimplementationoftheGermanCorporateGovernanceCode(theCode)pursuanttotheGermanStockCorporationAct,section161.SpeciallydesignedquestionnairesweresenttoSupervisoryBoardmembersinAugust 2009inconnectionwiththeregularreviewoftheeciencyoftheSupervisoryBoardsactivi-tiespursuanttosection5.6oftheGermanCorporateGovernanceCode.Themembersre-ceivedawrittencopyoftheSupervisoryBoardchairpersonsanalysisoftheresultsofthesurveypriortothemeeting.TheresultswerediscussedatthemeetingonFebruary11,2010.

    TheAuditCommittee,CompensationCommittee,TechnologyandStrategyCommittee,andFinanceandInvestmentCommitteereportedontheirrecentmeetings.TheAuditCommit-teereportedontheprogressofitsauditoftheinternalcontrolstructure,statingthattheEx-ecutiveBoardhadimplementedanewriskmanagementconcepttoidentifyandanalyzerisksthatpotentiallythreatentheGroupsabilitytocontinueasagoingconcern.TheAuditCommitteealsoreportedthatboththeinternalauditserviceandtheglobalcomplianceorganizationhadsubmittedtheirannualreportsandthatitwasoftheopinionthatSAPhasaneectiveGroup-widecompliancesystem.TheAuditCommitteereportedthatithadamendeditsrulesofproceduretocomplywiththeprovisionsofthenewGermanAccount-

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    ingLawModernizationAct.TheCompensationCommitteesreportpresentedpossibleapproachestoimplementingthenewGermanAppropriateExecutiveBoardRemunerationAct,whichrequirestheExecutiveBoardcompensationsystemtobemodiedinSpring2010whentheperformancetargetsaresetfor2010.TheTechnologyandStrategyCom-mitteereportedonproductstrategyanditsplannedimplementation.ThefuturedevelopmentofSAPBusinessSuiteandtherestoftheproductportfoliowasakeytopic.TheFinanceandInvestmentCommitteereportedspecicallyonitsreviewofSAPsventurecapitalactivi-ties,thenancingstrategypresentedbytheExecutiveBoardtowhichithadgivenitsap-proval,andtheacquisitionoftheSwiss-basedcompanySAFAG,whichitassessedfavorably.

    Circular Correspondence ProcedureBasedonthedeliberationsattheSupervisoryBoardmeetingofOctober30,2009,theSupervisoryBoardapprovedbycircularcorrespondenceatechnicalamendmenttotheterms,eectiveDecember4,2009,forthelastexercisedateforstockoptionsgrantedtoExe cutiveBoardmembersin2005undertheSAPStockOptionPlan(SAPSOP)2002,inthesamewayastheExecutiveBoardwouldapplythemforSAPGroupemployees.Thisamendment,

    whichdoesnotaecttheexercisepriceinanyway,preventedrecipientsfrommakingalossasaresultofthelongperiodbetweenthenoticeofexercise(December15,2009)andtheexercisedate(February1,2010)ifthepriceofSAPstockontheexercisedatewasbelowtheexercisepriceof33.55(plusadministrationfee)speciedinthePerformancePlan.Inconsequenceofthistechnicalamendmenttotheterms,theexerciseofoptionswouldonlybeexecutedifontheexercisedatetheSAPstockcouldbesoldatnotlessthantheexer-ciseprice(plusadministrationfee).

    THE WOR OF THE SPERVISOR BOARD COMMITTEES

    ThecommitteesmadeakeycontributiontotheworkoftheSupervisoryBoard.Thecommit-teesthatmetweretheGeneralCommittee,theCompensationCommittee,theFinanceandInvestmentCommittee,theAuditCommittee,theTechnologyandStrategyCommittee,

    theNominationCommittee,andtheSpecialCommittee.WhenChristianeKuntz-MayrtookherseatontheSupervisoryBoardwitheectfromJanuary1,2009,changesweremadetothecommitteesmembership.

    ThedutiesoftheGeneral Committee,whichhassixmembers,includecoordinatingtheSupervisoryBoardswork,dealingwithcorporategovernancematters,andapprovingtheyearsvirtualstockoptionallocationstoemployeesundertheSOPPerformancePlan2009.ItschairpersonisHassoPlattner.

    Theve-memberCompensation Committee,alsochairedbyHassoPlattner,carriesoutthepreparatoryworknecessaryforthepersonneldecisionsmadebytheSupervisoryBoard,particularlywithregardtotheExecutiveBoardcompensationpackageandcompensationamounts.Itdeliberatesonnear,medium,andlong-termplansforExecutiveBoardmember-shipanditidentiesandshortlistspotentialcandidatesformembership.Itisalsoresponsibleforconcluding,amending,andterminatingthecontractsofExecutiveBoardmembers.

    TheFinance and Investment Committee,withfourmembers,isresponsibleformattersre-latedtonance,acquisitions,andminorityinvestments.ItschairpersonisWilhelmHaarmann.

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    TheAudit Committee isresponsibleformattersrelatingtonancialreportingandauditingaswellasriskmanagementandcompliance.Ithasfourmembers.ThecommitteeischairedbyErhardSchipporeit,whoformanyyearswasthechiefnancialocerofaDAXcompanythatisalsolistedontheNYSEandthereforequaliesasanindependentnancialexpertinthemeaningoftheGermanStockCorporationAct,section100(5),andtheequivalentU.S.provisions.

    TheTechnology and Strategy Committee,whichhasninemembers,regularlyreviewstheSAPsproductstrategywithregardtothedevelopmentanddeploymentoftechnologiesandsoftware.ItadvisestheExecutiveBoardontechnologicalandstrategicdecisionsandonplannedinvestmentsinresearchanddevelopment.Italsomonitorsproductstrategyexecu-tion.TheCommitteemonitorsallkeytrendsonthemarketthatarerelevanttoSAPssoft-

    wareandservices,andassesseswhichtechnologieswillbeneededtomaintainandimproveSAPsleadingposition.HassoPlattnerchairsthisCommittee.

    Germanlawrequiresa Mediation Committee,butitonlymeetstomakepersonnelproposals

    wherethereisnottherequiredtwo-thirdsmajorityontheSupervisoryBoardforanExecutiveBoardmembersappointmentordismissal.TheSAPMediationCommitteehasneveryetneededtomeet.

    WehaveaNomination Committee,asrecommendedintheCode.Itiscomposedsolelyofshareholderrepresentatives.ItstaskistodenetherequirementsforSAPSupervisoryBoardmembersandsuggestsuitablecandidatesfornominationforelectionattheAnnualGeneralMeetingofShareholders.TheNominationCommitteehasthreemembersandischairedbyHassoPlattner.

    TheSpecial CommitteeoftheSupervisoryBoardistaskedwithcoordinatingandmanagingtheSupervisoryBoardsexternallegaladvisorsconcernedwiththeinvestigationandanalysisofthefactsinconnectionwiththelegalactionbroughtbyOracle.HassoPlattner

    alsochairsthiscommittee.

    FormoreinformationabouttheSupervisoryBoardcommitteesandtheirmemberships,visitSAPsWebsiteatwww.sap.com/about/governance/supervisory.

    During2009,thecommitteesfocusedonthefollowingtopics:

    TheGeneral Committeemettwicein2009.ItapprovedtheallocationofvirtualstockoptionstoemployeesundertheSOPPerformancePlan2009andtheSTARPerformancePlan.Italsoapprovedtheuseoftreasurysharestosatisfyconversionandsubscriptionrightsattachingtoconvertiblebondsandstockoptions,respectively,thatweregrantedtoemployeesonshare-basedcompensationplans.

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    TheCompensation Committeeheldfourregularmeetingsandoneextraordinarymeeting.Amongothermatters,itdeliberatedontheExecutiveBoardcompensationsystemandchangestoExecutiveBoardcompensation.ThenumberofvirtualstockoptionsissuedtoeachmemberoftheExecutiveBoardin2009bywayofshare-basedcompensationundertheSOPPerformancePlan2009wasdecidedbytheCompensationCommitteeatanextra-ordinarymeetingonMay6,2009,andreectedthefairvalueoftheoptions.TheCom-pensationCommitteeapprovedtheamendmentstoJohnSchwarzsemploymentcontractmadenecessarybytheintegrationofBusinessObjectsAmericasintoSAPAmerica,Inc.inacircularcorrespondencedecisiondatedJune30,2009.AtameetingonJuly30,2009,theCompensationCommitteechangedthevirtualstockoptiontermsforExecutiveBoardmembersJohnSchwarzandBillMcDermotttoavoidtaxdisadvantagesduetoanewregulationintheUnitedStates:Theamountspayableaftertheoptionshavebeenexercised

    willnotbepaidoutuntiltheprogramendsin2014.InanticipationoftheGermanAppropriateExecutiveBoardRemunerationActofJuly31,2009,whichcameintoeectonAugust5,2009,theCommitteeamendeditsrulesofproceduretotheeectthatinthefuture,thefullSupervisoryBoardwillhavetodetermineindividualExecutiveBoardmembersactual

    compensationaswellasthecompensationsystem.TheCommitteeamendeditsrulesofproceduretoreectthenewrecommendationintheGermanCorporateGovernanceCode,section4.2.2(3),thatwhenanexternalexpertiscommissionedtoassesstheappropri-atenessofexecutiveboardremuneration,careshouldbetakentoensurethattheexpertisindependentoftheexecutiveboardandthecompany.

    TheFinance and Investment Committeeheldthreemeetings.Betweenthesemeetings,theExecutiveBoardinformedtheCommitteemembersinwritingabouttheequityinvest-mentsundertakenin2008and,onatimelybasis,aboutthoseequityinvestmentsin2009whichtheExecutiveBoardhasadutytoinformtheCommitteeabout.Asinprevious

    years,theFinanceandInvestmentCommitteefocusedontransactionsinvolvingequityinterestsandthenancingstrategyofSAPAG.Inparticular,theExecutiveBoardprovidedtheCommitteewithin-depthinformationabouttheacquisitionofsharesinSAFAG,a

    companybasedinSwitzerland,followingpublicationofthepublicoer.TheCommitteediscussedtheventurecapitalactivitiesofSAPAGduringtheperiodcoveredbythisreportonaregularbasis,anditadoptedandamendeditsrulesofprocedure.

    TheAudit Committee heldfourmeetingsduringtheyearatwhichmemberswerephysicallyinattendance,andsixtelephoneconferencemeetings.ItdeliberatedontheSAPAGandconsolidatednancialstatements,thereviewsofSAPAGandSAPGroupoperations,the

    AnnualReportonForm20-Fforscalyear2008,thedevelopmentofriskmanagementintheSAPGroup,theexaminationoftheinternalcontrolandrisk-managementstructure,theexaminationoftheinternalauditsystem,andcomplianceintheSAPGroup.ItdidworkpreparatorytotheSupervisoryBoardsproposaltotheAnnualGeneralMeetingofShare-holderswithrespecttotheelectionofanauditorforscalyear2009andveriedtheauditorsindependence.Followingtheelectionoftheauditor,theAuditCommitteedecided

    withtheauditoronthefocusareasoftheauditandagreedtheauditorsfee.TheAuditCommitteedeliberatedregularlyonSAPsbusinessperformanceanditsimpactontheCompanysnancialaccounting.ItdiscussedwiththeExecutiveBoardthenancialnumbersforscalyear2008,thequarterlynumbersandquarterlyreportsin2009,theresultsofthe2008audit,andtheauditorsquarterlyreviewsofselectedsoftwareagreements.TheauditorattendedallphysicalAuditCommitteemeetingsandreportedindepthonitsaudit

    workandquarterlyreviewsofselectedsoftwareagreements.Inadditiontothesediscus-

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    sionsinthephysicalmeetings,theExecutiveBoardheldtelephoneconferenceswiththeAuditCommitteebeforetheannouncementofthepreliminaryquarterlyresultstoin-formCommitteemembersaboutthepreparationandreviewofthequarterlynancialreportsandaboutthepreliminaryquarterlyresults.Beforepublishingquarterlyreports,theExecutiveBoardsendsthemtotheCommitteeanddiscussesthemwiththeCom-mitteebytelephoneconference.

    TheTechnology and Strategy Committeemetfourtimesduringtheyear.ItdiscussedthekeydevelopmentsinthesoftwareindustryinthecomingyearsandSAPsproductstra-tegy.Itfocusedparticularlyontheproduct-relatedfactorsrequiredtosuccessfullylaunchSAPBusinessByDesign.Itexaminedtherelationshipbetweenproductstrategyandcorporatestrategy.ItalsodiscussedthefuturedevelopmentofSAPBusinessSuiteandSAPsentireproductportfolio.

    TheNomination Committee didnotmeetin2009becausetherewerenochangesintheshareholderrepresentativesontheSupervisoryBoard.

    TheSpecial Committee mettwicein2009,discussingindetailthecurrentstateoftheOraclelitigationagainstSAPAGanditssubsidiaries,SAPAmericaandTomorrowNow.

    Theregularreportsfromthecommitteesensuredthatwereceivedcomprehensiveinforma-tionaboutallmatterscoveredbythecommitteesandwerethereforeabletodiscussanddeliberateonthesetopicsthoroughly.

    CORPORATE GOVERNANCE

    SAPscorporategovernanceocermonitoredourcompliancewiththoserecommendationsintheCodewithwhichinourdeclarationweclaimtocomply,andreportedinfulltotheSupervisoryBoard.SupervisoryBoardmembershadnoconictsofinterestinthemeaning

    ofsectionof5.5.2theCode.

    TheSupervisoryBoardgranteditsconsenttotheconclusionofcontractswithSupervisoryBoardmemberswhereitsconsentwasrequired.Detailedinformationaboutcompliance

    withtheCodeisavailableintheExecutiveandSupervisoryBoardscorporategovernancereport.TheSupervisoryBoardhascloselyexaminedtheExecutiveBoardscorporategovernancestatementpursuanttotheGermanCommercialCode,section289a.Ithasap-provedthestatementinconjunctionwiththereviewofoperationsandfullyendorsedit.

    Corporate Governance

    SAPscorporategover-nancestatementcanbefoundonlineat

    www.sap.com/about/governance/statement.

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    SAP AG AND CONSOIDATED ACCONTS FOR 2009

    Asinrecentyears,KPMGauditedtheSAPAGandconsolidatedaccountsfor2009.TheAnnualGeneralMeetingofShareholderselectedKPMGastheSAPAGandSAPGroupauditoronMay19,2009.TheSupervisoryBoardproposedtheappointmentofKPMGontherecommendationoftheAuditCommittee.BeforeproposingKPMGtotheAnnualGener-alMeetingofShareholdersasauditorfortheyear,thechairpersonoftheSupervisoryBoardandtheAuditCommitteehadobtainedconrmationfromthermthatcircumstancesdidnotexistthatmightprejudiceitsindependenceastheauditor.TheSupervisoryBoardhasagreedwithKPMGthattheauditorshouldreporttotheSupervisoryBoardandrecordintheauditorsreportanyfactfoundduringtheauditthatisinconsistentwiththedeclarationgivenbytheExecutiveBoardandtheSupervisoryBoardconcerningimplementationoftheCode.

    KPMGexaminedtheSAPAGnancialstatementspreparedinaccordancewiththeGermanCommercialCode,theSAPAGreviewofoperations,theconsolidatednancialstatements

    preparedinaccordancewithInternationalFinancialReportingStandards(IFRS)asrequiredbytheGermanCommercialCode,section315a,andthereviewofSAPGroupoperations,asrequiredbytheGermanCommercialCode,section315,andcertiedthemwithoutquali-cation.Theauditorthusconrmedthat,initsopinionbasedonthendingsoftheaudit,theSAPAGandconsolidatednancialstatements,inaccordancewiththeapplicableaccount-ingregulations,accuratelypresentSAPAGsandtheSAPGroupsassets,nancialposi-tion,andincome.KPMGalsocertiedwithoutqualicationthatSAPsinternalcontrolsovernancialreportingcomplywithU.S.GAAP.Theauditorstatesinthisauditopinion,whichisprintedintheAnnualReportonForm20-F,thatitconsidersSAPsinternalcontrolsovernancialreportingtobeeectiveinallmaterialrespects.

    AllAuditCommitteeandSupervisoryBoardmembersreceivedthedocumentsconcerningthenancialstatementsmentionedabove,theauditreportspreparedbyKPMG,andthe

    ExecutiveBoardsproposalfortheappropriationofretainedearningsingoodtime.AftertheExecutiveBoardhadexplainedthem,theAuditCommitteeandtheSupervisoryBoardreviewedthenancialstatementdocumentsinthelightofKPMGsauditreports.Theauditorattend-edthemeetingoftheAuditCommitteeonMarch24,2010,andtheauditmeetingofthefullSupervisoryBoardonMarch25,2010,andreportedontheauditandtheresultsoftheauditindetail.Theauditoralsoreportedthatithadnotidentiedanymaterialweaknessesinourinternalcontrolandrisk-managementstructurefornancialreporting.Duringthediscus-sionwiththeauditor,boththeAuditCommitteeandtheSupervisoryBoardaskeddetailedquestionsabouttheform,scope,andresultsoftheaudit.TheAuditCommitteereportedtotheSupervisoryBoardonitsreviewofthenancialstatements,itsdiscussionswiththeauditor,anditsexaminationofthenancialreportingprocess.ItconrmedthatthestructureoftheSAPGroupinternalcontrol,riskmanagement,andinternalauditingsystemsiseec-tive.TheCommitteereportedthatKPMGhadinformedtheCommitteethatnocircumstanceshadarisenduringtheauditthatmightgivecauseforconcernaboutKPMGspartialityandhadlistedtheservicesithadprovidedthatwerenotpartoftheaudit.TheCommitteereportedthatithadexaminedtheauditorsindependence,takingthenon-auditservicesithadren-deredintoconsideration,andstatedthatintheCommitteesopiniontheauditorpossessedtherequireddegreeofindependence.

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    TheAuditCommitteeandSupervisoryBoardwereabletosatisfythemselvesthatKPMGhadconductedtheauditproperly.Inparticular,theyconcludedthatboththeauditreportsandtheaudititselffullledthelegalrequirements.OnthebasisofthereportandtheAuditCommitteesrecommendation,theSupervisoryBoardapprovedtheauditand,becausetherewerenondingsfromitsownexamination,gaveitsconsenttotheSAPAGnancialstatements,theconsolidatednancialstatements,thereviewofSAPAGoperations(includingtheExecutiveBoardscorporategovernancestatementpursuanttotheGermanCommercialCode,section289a),andthereviewofSAPGroupoperations.Thenancialstatementsandreviewsofoperationswerethusformallyadopted.TheSupervisoryBoardsassess-mentofthesituationofSAPAGandtheGroupcoincidedwiththatoftheExecutiveBoardassetoutinthereviewsofSAPAGandSAPGroupoperations.TheSupervisoryBoardconsideredtheproposalpresentedbytheExecutiveBoardfortheappropriationofretainedearnings.Ithadregardtotherequirementsofstringentdividendspolicy,theeectsonliquidity,creditworthiness,andthefuturenancesofSAPAG,andtookintoaccounttheinterestsoftheshareholderswhichincludeddiscussionwiththeauditor.ItendorsedtheExecutiveBoardsproposal.

    MEMBERSHIP CHANGES ON THE SPERVISOR BOARDAND EXECTIVE BOARD IN 2009

    Attheendofthe2008,HelgaClassen,amemberelectedbytheemployees,tooksemire-tirementandlefttheSupervisoryBoard.ChristianeKuntz-MayrjoinedtheSupervisoryBoardinHelgaClassensplaceonJanuary1,2009.Asindicatedinthe2008report,CEOHenningKagermannretiredafteralongperiodofserviceonMay31,2009.ExecutiveBoardMemberClausHeinrichleftSAPonthesamedate.TheirtaskswereassignedtotheotherExecutiveBoardmembers.Wewouldliketothankbothofthemonceagainfortheiroutstandingwork.ThechangesontheExecutiveBoardin2010arediscussedabove.

    TheSupervisoryBoardthankstheExecutiveBoard,themanagersoftheGroupcompanies,

    andallofouremployeesfortheircommitmentandhardworkin2009.Wewouldalsoliketothankourcustomersandpartners,whocontributedsignicantlytoSAPssuccessaswell.

    HassoPlattnerFortheSupervisoryBoard

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    compensation report 1)

    CoMpensation for exeCUtive anD sUpervisory boarD MeMbers

    This compensation report outlines the criteria that we apply to determine com-

    pensation for Executive Board and Supervisory Board members, discloses the

    amount of compensation paid, and describes the compensation systems. It also

    contains information about Executive Board members share-based compensa-

    tion plans, shares held by Executive Board and Supervisory Board members, and

    the directors dealings required to be disclosed in accordance with the German

    Securities Trading Act.

    COMPENSATION FOR EXECTIVE BOARD MEMBERS

    Compensation SystemInadeparturefrompreviouspractice,in2009theExecutiveBoardmemberscompensationsystemwasnotsetbytheCompensationCommitteeoftheSupervisoryBoard.Instead,theCompensationCommitteepreparedproposals,which(asisthecaseforindividualExec-utiveBoardmemberstotalremuneration)wereapprovedbythefullSupervisoryBoard.

    ExecutiveBoardmemberscompensationisintendedtoreecttheGroupssizeandglobalpresenceaswellasoureconomicandnancialstanding.Thelevelisinternationallycompeti-tivetorewardcommitted,successfulworkinadynamicenvironment.

    ThecompensationoftheExecutiveBoardasabodyisperformance-based.Ithasthree

    elements:axedelement(salary),aperformance-relatedelement(directorsprot-sharing),andalong-termincentiveelement(share-basedcompensation).

    Acompensationtargetissetforthetotalofxedandperformance-relatedelements.Thistargetisreviewedand,ifnecessary,updatedeveryyearinlightofourbusinessperformanceanddirectorscompensationatcomparablecompaniesontheinternationalstage.Everyyear,theSupervisoryBoardsetsthetargetperformance-relatedcompensation,reectingtherelevantvaluesinSAPsbudgetforthatyear.ThenumberofvirtualstockoptionsissuedtoeachmemberoftheExecutiveBoardin2009bywayofshare-basedcompensationwasdecidedbytheCompensationCommitteeonMay6,2009,andreectedthefairvalueoftheoptions.

    ThefollowingcriteriaapplytotheelementsofExecutiveBoardcompensationfor2009:Thexedelementispaidasamonthlysalary.Theamountofperformance-relatedcompensationtobepaidoutinrespectof2009de-

    pendedontheSAPGroupsachievementofitstargetsfor(non-GAAP)operatingmargin,(non-GAAP)operatingincome,andthecash-owconversionratio(U.S.GAAP).

    1ThiscompensationreportispartoftheauditedReviewofSAPGroupOperationsandofourcorporategovernancereport.

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    OnFebruary11,2010,theSupervisoryBoardassessedSAPsperformanceagainsttheagreedtargetsanddeterminedhowmuchperformance-relatedcompensationwaspayable.ThepaymentwillbemadeaftertheAnnualGeneralMeetingofShareholdersinJune2010.

    Theregularformofshare-basedcompensationwastheissueofvirtualstockoptionsun-derthetermsofthe2009stockoptionplan(SOPPerformancePlan2009).ThetermsanddetailsoftheSOPPerformancePlan2009aredescribedinNote28intheNotestoCon-solidatedFinancialStatementssection.

    ClausesareincludedinthecontractsofExecutiveBoardmembersBillMcDermottand,witheectfrom2009,JohnSchwarztoxeuro-denominatedcompensationintheirlocalcurrencies.

    Amount of CompensationExecutiveBoardmemberscompensationwasasfollowsin2009:

    Thevaluesforregularshare-basedcompensationinthetableaboveresultfromthefollowingallocationsofvirtualstockoptionsgrantedin2009undertheSOPPerformancePlan2009.

    (000) Fixed Elements Performance-Related Element

    Regular ong-TermIncentive Elements

    To

    Salary Other1) DirectorsProt-Sharing

    Share-BasedCompensation

    (SAPSOP2009)2)

    Prof.Dr.HenningKagermann

    (Co-CEOandMemberuntilMay31,2009)

    312.5 7.4 2,026.2 2,34

    LoApotheker(Co-CEO) 750.0 137.3 4,862.8 950.0 6,70

    Dr.WernerBrandt 455.0 19.1 2,950.1 577.0 4,00

    ErwinGunst 455.0 36.0 2,950.1 577.0 4,01

    Prof.Dr.ClausE.Heinrich(untilMay31,2009) 189.6 9.3 658.8 85

    BillMcDermott3)

    900.4 74.9 2,776.7 577.0 4,32GerhardOswald 455.0 437.5 2,950.1 577.0 4,41

    JohnSchwarz4) 581.5 28.2 2,910.7 577.0 4,09

    JimHagemannSnabe 455.0 131.1 2,950.1 577.0 4,11

    Total 4,554.0 880.8 25,035.6 4,412.0 34,88

    1)Insurancecontributions,benefitsinkind,expensesformaintenanceoftwohouseholdsduetoworkabroad,reimbursementlegalandtaxadvicefees,leavecompensation

    2)Fairvalueatthetimeofallocation3)Includesdiscretepaymentsarisingthroughapplicationofthefixedexchange-rateclausetothefollowingitems:

    salaryfor2008:29,600;profit-sharingbonusfor2008:53,200;salaryfor2009:47,500;profit-sharingbonusfor2009:91,900

    4)Includesdiscretepaymentsarisingthroughapplicationofthefixedexchange-rateclausetothefollowingitems:salaryfor2009:5,000;profit-sharingbonusfor2009:29,000

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    ThefollowingtableshowstotalExecutiveBoardcompensationin2008,includingSAPSOP2007stockoptionsgranted.

    2009 Allocations

    Quantity Fair Value per Right

    at Time of Grant

    Total Fair Value

    of ong-Term

    Incentive Elementsat Time of Grant

    Fair Value per Right

    on Dec. 31, 2009

    Total Value on

    Dec. 31, 2009

    (000) (000)

    Prof.Dr.HenningKagermann

    (CEOandMemberuntilMay31,2009)1)

    LoApotheker(Co-CEO) 169,040 5.62 950.0 4.89 275.5

    Dr.WernerBrandt 102,670 5.62 577.0 4.89 167.4

    ErwinGunst 102,670 5.62 577.0 4.89 167.4

    Prof.Dr.ClausE.Heinrich1)

    BillMcDermott 102,670 5.62 577.0 4.89 167.4

    GerhardOswald 102,670 5.62 577.0 4.89 167.4

    JohnSchwarz 102,670 5.62 577.0 4.89 167.4

    JimHagemannSnabe 102,670 5.62 577.0 4.89 167.4

    Total 785,060 4,412.0 1,279

    1)RetiredMay31,2009.Noallocationsin2009.

    (000) Fixed Elements Performance-

    Related Element

    Regular ong-Term

    Incentive Elements

    Total

    Salary Other1) DirectorsProtSharing

    Share-BasedCompensation

    (SAPSOP2007)2)

    Prof.Dr.HenningKagermann

    (Co-CEOandmemberuntilMay31,2009)750.0 15.7 2,606.1 948.4 4,320.2

    LoApotheker(Co-CEO) 687.5 334.5 2,388.9 632.3 4,043.2

    Dr.WernerBrandt 455.0 23.5 1,581.0 577.3 2,636.8

    ErwinGunst3) 227.5 18.1 790.5 1,036.1

    Prof.Dr.ClausE.Heinrich 455.0 19.8 1,581.0 577.3 2,633.1

    BillMcDermott3) 395.2 142.4 631.3 1,168.9

    GerhardOswald 455.0 627.9 1,581.0 577.3 3,241.2

    JohnSchwarz4) 424.9 14.3 1,295.2 577.3 2,311.7

    JimHagemannSnabe3) 227.5 22.3 790.5 1,040.3

    Dr.PeterZencke(memberuntilDec.31,2008) 455.0 27.8 1,581.0 577.3 2,641.1

    Total 4,532.6 1,246.3 14,826.5 4,467.2 25,072.6

    1)Insurancecontributions,benetsinkind,expensesformaintenanceoftwohouseholdsduetoworkabroad,compensationfromseatsonothergoverningbodiesintheSAPGroup,reimbursementoflegalfees.2)Fairvalueatthetimeofallocation.3)MemberoftheExecutiveBoardfromJuly1,2008.(Thetableshowscompensationsincethatdate.)4)MemberoftheExecutiveBoardfromMarch1,2008.(Thetableshowscompensationsincethatdate.)

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    Share-BasedCompensationUnderSAPSOP2007

    END-OF-SERVICE BENEFITS

    Normal End-of-Service ndertakings

    Retirement Pension PlanMembersoftheExecutiveBoardreceivearetirementpensionwhentheyreachtheretire-mentageof60andvacatetheirExecutiveBoardseatoradisabilitypensionif,beforereach-ingtheregularretirementage,theybecomesubjecttooccupationaldisabilityorpermanentincapacity.AsurvivingdependantspensionispaidonthedeathofaformermemberoftheExecutiveBoard.Thedisabilitypensionis100%ofthevestedretirementpensionentitle-mentandispayableuntilthebeneciarys60thbirthday,afterwhichitisreplacedbyaretire-mentpension.Thesurvivingdependantspensionis60%oftheretirementpensionorvesteddisabilitypensionentitlementatdeath.EntitlementsareenforceableagainstSAPAG.

    ThebenetpayablehasbeenagreedwiththeactiveExecutiveBoardmembers.Ifserviceisendedprematurely,pensionentitlementisreducedinproportionastheactuallengthofservicestandsinrelationtothemaximumpossiblelengthofservice.

    2008 Allocations

    Quantity Fair Value per Right

    at Time of Grant

    Total Fair Value

    of ong-Term

    Incentive Elements

    at Time of Grant

    Fair Value per Right

    on Dec. 31, 2008

    Total Value

    Dec. 31, 20

    (000) (0

    Prof.Dr.HenningKagermann

    (Co-CEOandMemberuntilMay31,2009)3)133,396 7.11 948.4 4.67 62

    LoApotheker(Co-CEO) 88,933 7.11 632.3 4.67 41

    Dr.WernerBrandt 81,200 7.11 577.3 4.67 37

    ErwinGunst1)

    Prof.Dr.ClausE.Heinrich4) 81,200 7.11 577.3 4.67 37