Resume -Priyanka Banerjee - UK

Priyanka Banerjee

Phone: +447440246529 / +919830504403

Mailto: [email protected]

Objective

To work for a professional client in a highly motivated and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization’s goal while achieving my personal goals. I also want to succeed in an environment of growth and excellence. I am keen to learn and to implement my knowledge and skills for the professional growth of the organization. Priyanka is an Oracle certified professional with Oracle Fusion Distributed Order Orchestration Essentials. Presently, Priyanka is looking for jobs in UK (London) and she do hold valid UK work permit visa as a Tier-2 dependent till Jan 2021.

Professional Abstract

I am an associate with TCS for last 7.6 years with the same years of IT experience. I have 6 years of Oracle Apps functional experience in SCM (Manufacturing O2C, P2P cycle). I am experienced in UNIX and have worked as a Configuration Management admin and a Subject Matter Expert (SME) in a web based Sales CRM Application-Sales Workbench. Being a Production Support Executive, I have also interacted with customers to provide them solutions and have an excellent customer handling ability. I am Oracle certified professional in Oracle Fusion Distributed Order Orchestration Essentials.

Core Competencies

Order Management and Purchasing Techno-Functional consultant.

Techno Functional Consultant in R12 Upgrade Project related to components of TCA architecture (Suppliers/Customers/Banks).

Oracle Fusion Distributed Order Orchestration trained and Oracle Certified.

Team and Project management activities.

An effective communicator with strong leadership, relationship management, coordination, analytical & problem-solving skills.

Ensuring seamless coordination for solution delivery within agreed standards of schedule, budget and quality.

Liaising with customer community, management and technical teams to address business requirements.

Willingness to learn new business processes and to work independently as well as in teams.

Well-equipped and versed in excel.

Current Role Description

I am currently working as Master Data Module Lead from Kolkata offshore for R12 upgrade project. Below are my current activities:

Attending work outs with Business end users to understand their problem area and expectations implementing the solution for achieving business excellence.

Preparing User Requirement Specification docs.

Mapping 11i functionalities in R12 environment.

Updating and creating Functional design documents (MD 60).

Doing the fit gap analysis.

Responsible for consulting with business users, to make them understand what we can or cannot be achieved with new R12 architecture.

OAF personalization as per user requirement.

Solving Master Data Category defects related to Suppliers/Banks/Customers defects.

Testing and resolving defects due to upgrade.

Creating Functional Setup Documents.

Preparing SOP’s for end users on new R12 forms and architecture.

Planning the work stack for individual team members to ensure 100% resource utilization and to ensure that issues of all tracks are resolved in parallel.

Ensuring BCP.

Preparation of various documents related to user training and requirement specifications.

Onsite and Offshore team co-ordination.

Actively involved in Upgrade Cutover plan for Go Live.

Supporting GO live simulations.

Doing setups and validations as a part of simulations.

Support User Acceptance Testing.

Involved in various project management activities.

Contributions/Achievements

I have worked on many applications in my current project and previous projects and all have been successful in supporting customers and resolving their issues. My sincere commitment and hard work has helped me achieve client's appreciation and has been rewarded as the ‘Star of the Month’ by current organization. My long term service commitment of 7 years has been rewarded “Long Term Service Commitment Award” by TCS.

Domain Focus

6 years of Oracle Apps SCM experience

2 years of UNIX experience as CM admin.

6 years experienced in SQL.

6 years of Healthcare Industry experience.

Report generations, UMP, Metrics Calculation, RMR, PMR as a part of Project Management activities.

Involved in SOX activities.

Technologies / Tools

Oracle Apps R12

Oracle Apps 11i

PL/SQL

Unix

Qualifications

(In chronological order starting from the most recent)

Degree and Date Institute Major and Specialization

MBA ICFAI Operations Management

Bachelor in Computer Application ’2008

Netaji Subhas Engineering College

Computer Application

ISC ’2005 Hirendra Leela Patranavis School Science + Computer

ICSE ’2003 Hirendra Leela Patranavis School General

Work Experience

Organization From To Years

Tata Consultancy Services 17-10-2008 Till Date 7.6 years

Trainings Done

Program or Course Coverage Dates

Object Oriented Programming

Completed C++ and Java Training from Jadavpur University

2007

C programming Completed training in C from Netaji Subhas Engineering College

2008

DBMS SQL and DBMS training from TCS 2009

Oracle Apps SCM Oracle Apps SCM training TCS 2010

Oracle Fusion Oracle fusion order orchestration training from TCS

2016

Certifications Received

Program or Course

Coverage Dates

Oracle Fusion Oracle Fusion Distributed Order Orchestration Essentials Certified (1Z0 – 469)

2016

Six Sigma Six Sigma Green Belt Certified 2012

TCS Oracle ERP Domain Academy Certification in ERP and Manufacturing Management L2

2012

TCS Oracle ERP Domain Academy Certification in Healthcare and Lifesciences L1

2011

TCS Oracle ERP Domain Academy Certification in E-Commerce 2010

TCS Oracle ERP Domain Academy Foundation Certification in Telecom

2010

Achievements

Topper of the BCA stream in college.

On spot award received for outstanding job in creating Performance Dashboard.

Best team award received by my team for maintaining Green SLA.

Star team award received for smooth supporting Year end close.

Service and commitment award received for completing 5 years in TCS.

Assignments

(The details of the various assignments that I have handled are listed here, in chronological order.)

Project Glprod R12 Upgrade Project

Customer GE Healthcare

Period July 2014 to Till Date

Description GLPROD R12 upgrade program involves upgrading the biggest ERP of GEHC i.e. GLPROD from 11i to R12. The project will also include gap analysis, handling change requests, detailed design, conversion, system test, rollout of programs & user training.

Role Team Lead

Solution Environment Windows

Highlights Techno functional SPOC from Kolkata offshore.

Requirement gathering and fit gap analysis.

Interaction with Client Managers, Functional Teams, End Users.

Testing and resolving defects due to upgrade.

Supporting CIT, E2E and re-solving CIT and E2E issues.

OAF personalization related changes.

Solving defects related to TCA components like Suppliers/Banks/Customers.

Preparing SOP’s for end users on new R12 forms and architecture.


Ensuring BCP.

Preparation of various documents related to user training and requirement specifications.

Onsite and Offshore team co-ordination.

Actively involved in Upgrade Cutover plan for Go Live.

Supporting GO live simulations.

Doing setups and validations as a part of simulations.

Support User Acceptance Testing.


Training the junior team members on the design and the process flow to Implementing the solution.

Responsible for show and tell and implementing the changes suggested after show and tell.

Support User acceptance testing.

Resolve issues raised by users during UAT.

Understanding performance bottlenecks and enhancing the performance of the solution in overall.

Project

Oracle Apps Mfg. Production Support.


Period Dec 2009 to June 2014

Description Oracle Apps Production support project supports all GEHC Oracle post go-live activities

Role Production Support Executive

Solution Environment Windows

Highlights Track lead of a team of 15 resources working in Oracle Manufacturing Production Support team.

Solving O2C, P2P cycles related production issues in 11i.

Part of GE Oracle Apps Manufacturing Production Support Team, working in OM, Inv, PO module related issues

Understanding client issues through one to one or conference calls and backtracking to find the root cause of the issue.

Providing customer a robust solution within the SLA time.

Solving issues in Global Parts Repair Solutions (GE Customization).

Preparing the shift schedule of team members and to ensure that TCS provides 24/7 support to it customer very easily.


Being a Subject Matter Expert (SME) and a Configuration Management(CM) team member, I am responsible for solving the functional issues as well as back-end (admin related) issues.

Kolkata Offshore Project and Functional Lead and leading a team of 15 members.

An effective communicator with strong leadership, relationship management, coordination, analytical & problem-solving skills.

Project Lead and Project SPOC from Kolkata offshore.


Project SWB Remediation Phase II


Period SEP- 2009 to NOV- 2009

Description SWB Remediation Phase II project improved the performance of the Sales WorkBench (SWB) application by reducing the low memory time-outs and errors.

Role Developer / Member of Release Management team.

Solution Environment Unix.

Tools Putty, Selectica Management Centre (SMC), SQL Developer.

Highlights Understanding the client’s requirement

Team Co-ordination.

Configuration management.

Supporting functional activities.

Supporting the testing activities.

Project SWB Remediation Phase I


Period MAY-2009 to AUG-2009

Description Sales WorkBench (SWB) is a global program for GE Healthcare consisting of highly integrated teams, developing a web-based application for the Sales representatives to operate online and offline and manages accounts, opportunities, leads, product configurations, and prices, generate quotes, orders and get sales compensation for medical products.

SWB Remediation Phase I project improved the scalability of the Sales WorkBench (SWB) application by changing some configuration in the environment.

Role Team Member

Solution Environment Unix, Selectica, Weblogic

Tools Putty, Selectica Management Centre (SMC).

Highlights Understanding the swb environment and its functionalities.

Understanding the client’s requirement

Team Co-ordination.

Configuration management.

Supporting the testing activities.

Project Pre –iGnite Orientation

Customer TCS iGnite

Period OCT - 2008 to FEB – 2009

Description Implementing a website for the pre training orientation programme by TCS. Ignite is the training centre of TCS for Graduate associates. The website allows hired associates to login and check for any study material, announcements or any information that TCS wants to pass to the associates prior to training.

Role Team Member

Solution Environment J2EE,MYSQL

Tools Netbeans, MYSQL workbench

Highlights Database Designing

Unit testing

Project Medicine Distribution Management System

Customer CMC Limited (BCA Final Year Project)

Period JAN - 2008 to MAY-2008

Description Medicine Distribution Management System is a platform created for storing medicine inventory details, storing transaction details with suppliers and customers, generating invoices and reports.

Role Team Member

Solution Environment Dot Net Architecture

Tools VB.Net, Ms Access

Highlights Designing UI

Coding in VB.Net

Backend integration.

Six Sigma Projects

Project Six Sigma Green Belt Project.


Period NOV-2009 to DEC-2009

Description A DMADV project which automated the manual monitoring of scheduled cronjobs of SWB application in Unix environment through a script.

Previously, the cronjobs executions were monitored manually which consumed about 3 hours per day of total team effort (7 members). The crontab job scheduler was also checked manually to ensure consistencies as any inconsistencies can have a huge impact. It automated the monitoring process thereby reducing the total time & effort by 70%.

Role Team Lead

Solution Environment Unix

Tools Putty.

Highlights Leading a team of two.

Implementing the automated script in production.

Post Go live support.

Project Six Sigma PDCA project


Period AUG-2011 to SEP-2011

Description A PDCA project of automating the manual collection of KPI data.

SWB Application Key Performance Indicator data is a vital data required by the business as well as application owners to measure the stability and performance of the application. It was collected every day and consolidated at the end of every quarter manually. This was a total manual job and a lot of effort was required to pull this KPI data from databases and servers. This project automated this process using back end scripts and created a dashboard with the links to these KPI data which are easily accessible. This lead to a high reduction in manual efforts required for collection and consolidation.

Role Team Lead

Solution Environment Unix.

Tools Putty.

Highlights Leading a team of two.

Implementing the dashboard in production.

Annual Savings of $10000

Huge client appreciations.

Personal Details

Date of Birth 14-10-1987

Nationality Indian

Marital Status Married

Passport Details

Name as on passport

Relationship Passport Number

Date of Issue Expiry Date Place of Issue

Priyanka Banerjee

Self G7756666 08-MAY-2008 07-MAY-2018 Kolkata

Visa Details

Visa United Kingdom

Name as on passport

Visa For Visa Type Date of Issue Expiry Date Place of Issue

Priyanka Banerjee

United Kingdom

Tier-2 General Dependent Work Visa

20-MAR-2016

14-JAN-2021 Kolkata

Visa United States of America

Name as on passport

Visa For Visa Type Date of Issue Expiry Date Place of Issue

Priyanka Banerjee

USA B1/B2 25-JAN-2016 21-JAN-2026 Kolkata