Priyanka and Jayashree

8/2/2019 Priyanka and Jayashree

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It is the process of intraction and intregationamong the people, companies, and government ofdifferent nations.

It is a process driven by international trade andinvestment and added by information technology.

Globalization benefits to organizations in terms oflarger markets, lower costs, and greater access toknowledge and innovation.


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Example:

o Googles growth is a rich example of the globalization

of business over the past few decades.

o Google didnt exist a decade ago, yet today it is one of

the best-known names on the Internet around the

planet.


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Workforce diversity takes many forms, but three

of the most prominent are:

o Race/ethnicity,

o Gender, and

o Generation (age/work experience).

Verizon Communications around the UnitedStates where we can see that the communications

service giant reflects the communities it serves.

The Changing Workforce


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Globalization and the changing workforce are two of

the forces causing an evolution in employment

relationships.

Employers today demand more workforce flexibility

to remain competitive in the global marketplace.

so most have shifted toward a model of employability,

in which employees are expected to manage their owncareers by anticipating future organizational needs and

developing new competencies that match those needs.

Evolving Employment Relationships


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Companies have also increased workforcefl

exibilitythrough greater use of contingent work which

includes:

oTemporary or seasonal employees, freelance contractors

(sometimes called free agents), and temporary staffing

agency workers.


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Virtual teams exist when some members telework, but

also when team members are located on company

premises at different sites around the country or

world.

Teams have varying degrees of virtualness, depending

on how often and how many team members interactface-to-face or at a distance.

Virtual Team


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Values represent stable, long-lasting beliefs about what is

important in a variety of situations that guide our decisions

and actions.

They are evaluative standards that help define what is

right or wrong, or good or bad, in the world.

Values dictate our priorities, our preferences, and our

desires.

They infl

uence our motivation and decisions.

Workplace values and ethics


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Although leaders refer to the core values of

their companies, values really exist only within

individuals, which we call personal values.

However, groups of people might hold the

same or similar values, so we tend to describe

these shared values to the team, department,

organization, profession, or entire society.


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Corporate Social responsibility (CSR) refers to an

organizations moral obligation toward all of its

stakeholders.

Corporate Social Responsibility


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As part of corporate social responsibility, many

companies have adopted the triple bottom linephilosophy-This means that they try to supportor earn positive returns in the economic,

social, and environmental spheres of

sustainability.


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Knowledge management is any structured activity that

improves an organizations capacity to acquire, share,

and use knowledge in ways that improve its survival

and success.

Google is a learning organization.

It support knowledge management technique to

improve decision making & strategic planning .

Knowledge Management


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Google is a learning organizationit actively applies

knowledge management because

o It seeks out knowledgeable people (such as Rob Pike),o Maintains an internal environment (the Googleplex)

that supports knowledge sharing and creativity, and

o Encourages employees to quickly transform that

knowledge into valuable services, such as Googles

search engine, Gmail, Google News, and Google

Translate.


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The benefits of Knowledge Management are:

o Reducing cost and risk

o Leveraging existing assets to reduce cost, risk & cycle time

o Improved Decision Making

o Improved Strategic Planning,

o Faster Development of New Technical Approaches

o Faster more Robust Problem Solving

o Reduced Cost of Employee Training

o Increased Versatility of the Workforce

Why Knowledge Management?


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Knowledge acquisition

Knowledge sharing

Knowledge management Intellectual capital

Organizational learning

Knowledge use

Knowledge Management Processes:


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This includes the process of extracting information and

ideas from its environment as well as through insight.

Knowledge acquisition is one of the fastest and mostpowerful ways to acquire knowledge is by hiring

individuals or acquiring entire companies.

Knowledge also enters the organization when employeeslearn from external sources, such as discovering new

resources from suppliers or becoming aware of new

trends from clients.

Knowledge acquisition


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This process refers to how well knowledge is

distributed throughout the organization to those who

would benefit from that knowledge.

Knowledge sharing


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Any structured activity that improves an

organizations capacity to acquire, share, and use

knowledge in ways that improve its survival andsuccess.

Knowledge management


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The stock of knowledge that resides in an

organization is called its intellectual capital. The sum of an organizations human capital,

structural capital, and relationship capital.

Intellectual capital


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The knowledge management process in which

organizations acquire, share, and use knowledge to

succeed.

That a lot of knowledge is difficult to document.

Thus, any technological solution needs to besupplemented by giving employees more

opportunities for informal online or face-to-face

interaction.

Organizational learning


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Acquiring and sharing knowledge are wasted exercises

unless knowledge is effectively put to use.

To do this, employees must realize that the

knowledge is available and that they have enough

freedom to apply it.

This requires a culture that supports learning and

change.

Knowledge use

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Priyanka and Jayashree