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SXS REFRIGERATOR HELPFUL HINTS

A. HOW TO ALIGN MY REFRIGERATOR DOORS

Open both doors of refrigerator.

Identify grill base in the bottom of refrigerator.

Using a phillips head screwdriver, remove two

screws on each end of grill base (fig 1).

Pull out grill base with your hands, should snap

out easily, note: if one a clip from the base grill

gets loose, please re-assemble (fig 1a)

Close both doors and identify door alignment

screw in the bottom of refrigerator door (fig 2).

Use the 7/16 wrench to turn the door alignment

screw on the bottom of fresh food door (fig 2).

Turn screw from left to right to raise refrigerator

door, orright to left to lower it (fig 2).

Re-assemble grill base (fig 2).

B. HOW TO FIX DOOR NOT CLOSING BY ITSELF

Open refrigerator doors.

Identify the case leveling screw under the refrigerator

and freezer door, turn clockwise to raise refrigerator

up (fig 3). This will allow the doors to close easier

Note: Screw will not come out as you turn it, but it will

adjust the height of the front wheels of the unit.

fig 1

fig 2

Tools needed:Tools needed:

Tools needed:

Turn caseleveling screw

Turn caseleveling screw

fig 3

fig 1a

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C. HOW TO FIX WATER LEAK AT BOTTOM OF FZ

DOOR AND FIX DISPENSER PANEL NOT WORKING

(no lights/indicators)

Follow steps 1- 4 on case A

Look for blue connector underneath FZ door (fig 4)Make sure waterlines are inserted all the way in the

blue conector underneath the FZ compartment, push

waterlines against blue connector. (fig 5).

Close the freezer door and dispense water to check

for the leak. If theres no leak, the issue has been

resolved and nothing more needs to be done.

If leaking occurs the waterlines may have beendamaged during installation. Remove the blue

connector by pushing IN on the white sleeve on one

end of the blue connector and pulling the tubing out.

Repeat on other end of blue connector. Note: before

removing the tube, you may want to lay down a towel

to absorb the water that may drip from the tubing.

Using a utility knife cut the waterline about from

each end of the tubing. When making the cut, it is

very important to check the following: The tube is cut cleanly and straight (fig 6)

If the tube end is smashed into out of round

shape from cutting, pinch back into round

shape with your fingers (fig 7).

Install blue connector and check for leaks.

If no leak, the issue has been resolved and nothing

more needs to be done. Re-assemble the grill base.

If leaking occurs the connnector must be replaced,

pls call 1-800-GE CARES and ask to send

replacement connector - part # WR00X2160. As you

receive replacement pls follow the simple instructions

accompaning the part.

To fix dispenser panel not working (no lights) unplug

and re-connect electrical connection underneath

freezer(fig 8).

Tools needed:Tools needed:

fig 4

fig 5

fig 6

fig 7

fig 8

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D. HOW TO FIX BOTTOM PAN STICKING IN

REFRIGERATOR.

Remove the refrigerator the bottom pan cover (fig 10)

Locate plastic linkages underneath cover (there is one

on each side on the cover, fig 11), make sure they aresnapped in position into the bracket cover as in (fig

11a).

If you find linkage out of bracket (fig 12), re-assemble

linkage in bracket (fig 11).

Assemble cover in the refrigerator and check if your

cover moves back and forward when pan is inserted or

removed. If needed please use case E for instructionson how to assemble cover and pan in the refrigerator.

If linkage is broken, a replacement linkage is needed,

please call 1-800-GE-CARES and ask them to send a

replacement linkage for left linkage WR02X10818, for

right linkage WR02X10819.

If you have a quick chill model and these instructions do

not fix your problem, a replacement cover is needed,

please call 1-800-GE CARES and ask them to send areplacement cover WR31X10030 for models 25, 27,

29, and WR31X10031 for models 23.

fig 10

fig 11

Bracket and linkage

snapped together

Linkage

fig 11a

Bracket

fig 12

Linkage

Linkage out of

bracket, need to

re-assambly

Bracket

E. HOW TO FIX GAP IN THE HANDLES.

If you notice a gap in the union between the door

handle (upper piece) and the bottom door handle tail

(fig 13, 13a), push handle from the bottom (fig 14), this

will close the gap between these parts.

fig 13 fig 13a

fig 14

Gap Gap

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Front of

the coverBack of the

cover

When you install shelves, first insert the back of the shelf in the pins located on eitheside of case, and then drop front of shelf in place.

Ensure this cabinet pins enter all the way in to this slots in the back of the cover

Slots on either back side of shelfThere are 4 pins that shelf rests on.

F. HOW TO FIX DOOR NOT CLOSING BY ITSELF

DUE TO INTERFERANCE WITH SHELVES OR PANS.

Please follow below instructions to confirm if one

of your pans in the fresh food compartment is

loose and obstructing door closure.

If any shelf becomes loose or does not seem to

be seated properly please follow theseinstructions,or follow detailed information in pages

___ ____.

ll out Top Pan, few inchesdeli fresh pan) Pull on pan cover does it Come loose?

ll out Mid Pan few inchesfresh produce) Pull on pan cover does it come loose?

ke out Bottom Pan Pull on coverw/two hands from the wheels,

ompletely (fresh produce) does it came loose?

PULL OUT

Top Pan Cover: Correct assembly with cover underneath mid light

cover.

Mid Pan Cover: Correct assembly with cover underneath tank air

deflector. (Ignore tape)

Btm Pan Cover: correct assembly with pan cover sealing with quick

chill module.

Pan cover

Pan

Mid ligth coverMid light cover

Pan cover

Tank Air deflector

Tank air deflector

Pan cover

Pan

Quick chill module

Pan cover

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E. NORMAL OPERATING SOUNDS.

Barking, woofing, growling - This is a pulsating sound which occurs about once every

20 minutes. There are approx 4-6 pulses that last 4-8 seconds in duration. The sound

you hear is an internal damper closing that allows air to flow from the freezer into the

refrigerator.

Whir, Hummm, Air Flow - Some models have features such as Custom Cool or Quick

Ice which require additional fans to be running for optimal performance. When your

Select Temp is in Meat, Citrus or Vegetable modes or you operate Express Chill,

Express Thaw, Turbo Cool or Quick Ice features you will notice an additional fan is

running or fans are in high speed .

In order to obtain the quietest level of operation in your refrigerator all of these

features should be turned off. Make sure all green lights are extiguished on

each feature. On select temp you must press the button a few times through

each function in order to turn it off. On Quick Ice, make sure lock control is

extiguished before trying to turn off quick ice.

Remember, the fans are helping to maintain the desired temperature in the

refrigerator. When doors are opened frequently, groceries are loaded, or

when the refrigerator is first plugged in you will hear the fans running at high

speed, this is normal.

Gurgle, Gurgle - When you open the refrigerator or freezer door you may hear agurgling sound at the back of the refrigerator. As the refrigerator completes a

defrosting cycle - water drains from the freezer evaporator into a pan near the

compressor. When a doors is opened pressure is released in a tube carrying this

water and causes this gurgling sound.

Click, pop, knock, crackle or pecking - When your compressor starts you will hear a

click and on occasion may her a popping or pecking sound. This is the sound of

refrigerant flowing quickly through the tubing and turning to gas. This

popping/pecking sound may last 1-2 minutes in duration and may recur each time

compressor starts. This is a normal sound.

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F. REFRIGERATOR TOO COLD OR TOO WARM

Too Cold in the Refrigerator - If the setpoints are correct, check your

freezer door and make sure it is closing properly (follow steps B, 1-

19). An unusual situation can occur when the freezer door is not

shutting completely which causes the refrigerator compartment to

run colder than normal. In some circumstances it may even cause

the water tank to freeze.

Too Cold in the Vegetable bin - Make sure the knob above the

snack pan (on the light shield at the back of the refrigerator) is set to

cold and slide the humidity control lever to a setting of High.

Juicy vegetables like tomatos are more prone to freeze than others,wrapping vegetables with paper towels may help them stay fresh

longer.

Too Warm In the Refrigerator - If setpoints are correct, check the

refrigerator doors for a good seal. Follow steps B and F. Frequent

door openings and loading the refrigerator and freezer with groceries

may also cause the the temperature to be warmer than normal.

Having the refrigerator and freezer compartments at least 2/3rds full

will help maintain temperature.

About the Artica Control Settings. If you notice your temperature

indications fluctuating for the refrigerator 2 or 3 degrees from the set

point, this is completely normal. The freezer may have larger

fluctuations and this is due to the defrost system. Of course, the

temperatures will also vary based on the frequency of door openings.

First check the SETTINGS - Some models

have set points of 1 through 9 and other

modles have setpoints in degrees

Fahrenheit. Your refrigerator works best

when the refrigerator is set to point 5 or

37 degrees and freezer compartment is

set point 5 or 0 degrees. If your model

has degree Fahrenheit, press the colder or

warmer button once to check the set point.

370

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G. HOW TO CHECK IF MY FILTER IS CLOGGED

The water filter cartridge is located in the back

upper right corner of the refrigerator (fig 1).

Remove the filter cartridge from the cartridge

holder by slowly turning it to the left (fig 2). Do

notpull down on the cartridge. A small amount of

water may drip down.

Place the top of the filter bypass plug up inside the

holder. Do notpush it up into the holder.

Slowly turn it to the right until the bypass plug

stops (fig 3). DO NOT OVERTIGHTEN. As youturn the bypass plug, it will automatically raise

itself into position. Plug will rotate about 1/4 turn.

Run water from the dispenser. Note that there

may be some initial sputtering due to air in the

system from installing the bypass plug.

If the dispense rate is normal while dispensing

with the bypass plug in place, your filter is clogged.

Replace filter.

If the flow rate does not improve when the bypass

plug is in place, please call 1-800-GE-CARES.

Water

Filter

Cartridge

fig 1

fig 2

fig 3

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. HOW TO DIAGNOSE MY UNIT IF IT IS:

NOT DISPENSING ICE

DISPENSING ONLY CRUSHED OR CUBED ICE

Check that the ice bin is fully seated. Press it

firmly into place and be sure it goes all the way

back. If it does not go all the way back, remove itand rotate the drive mechanism 1/4 turn (fig 1).

Then firmly push the bin back again.

While pushing the bin back into place. Be sure

that the metal rod on the bottom of the very back

of the bucket slides into the small square opening

(fig 2)

Open the freezer door and check that the icechute on the inside of the freezer door is not

blocked by any items (fig 3).

Inspect the inside of the chute and check that no

items have fallen into the chute (fig 4). Also clear

any ice that may be clogging the chute.

Slide the bucket out a few inches and visually

inspect the crusher housing from underneath the

bucket (fig 5). Clearany ice that may be clogging

the crusher housing. Push the bucket firmly back

into place.

Inspect the ice in the bucket for ice that has fused

or clumped together. Break up or discard any

clumps of ice.

If these tips do not resolve your issue, please call

1-800-GE-CARES.

Note: Your ice bucket may appear different than

depicted in figures.

fig 1

fig 4

Ice chute

fig 2

Metal rod

Square hole

fig 3

Ice chute

Crusher housing

fig 5

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