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Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training Conference

Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

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Page 1: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative

October 16, 2012

2012 NADO Annual Training Conference

Page 2: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

What is a brand?

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Notable Brands

Page 4: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

What makes a brand effective?

Resiliency

Consistency

Adaptability

Expansiveness & Reach

Page 5: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

What makes a brand effective?

Resiliency

Consistency

Adaptability

Expansiveness & Reach

Page 6: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

• Name • Logo • Tagline or Catchphrase • Graphics • Shapes • Colors • Sounds • Scents • Tastes • Movements (“Hammer” time, anyone?)

Core Elements of a Brand

Page 7: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

What about the message?

Message can support or destroy the brand.

Page 8: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Case Study: WNC Livable Communities Initiative

• Funded by the U.S. Department of Housing and Urban Development Grant

• Sustainable

Communities Regional Planning Grant

Watch that word!

Page 9: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Who are we talking to here?

What are we saying?!?

Page 10: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Case Study: WNC Livable Communities Project

WHAT

• Economic prosperity >> JOBS HOW

• Existing plans and strategies

• Extensive public involvement • New ideas and real solutions

WHO

• Consortium to guide and facilitate

• Community to lead

WHY

• So that Together, We Create Our Future.

Page 11: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

What’s in a Brand ?

Are we hitting our target?

Page 12: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training
Page 13: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Or, are we even on the board?

Page 14: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Original Brand: Logo

•Busy, Complicated

•Multiple, competing colors

•Trying to be all things to all people

•The T-Shirt test

Page 15: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Original Brand: Message

•Missing one target in particular

• Jumbled Message

• Initiative and Livable out of step with region

• Lacking context

Page 16: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Targeted Branding

Page 17: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

What was that message again?

What are we saying?!?

Page 18: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Brand Evaluation

Name

Logo

Graphics

Shapes

Colors

Tagline or Catchphrase

Page 19: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Brand Evaluation: Message

Regional

Collaborative

Contextual

Positive

Serious Business!

Jobs & Economic Development

Page 20: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Resiliency

Consistency

Adaptability

Expansiveness & Reach

What makes a brand effective?

Page 21: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Economic Development

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Housing

Page 23: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Transportation Transportation

Page 24: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Natural & Cultural Resources Natural & Cultural Resources

Page 25: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Energy Energy

Page 26: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Health Health

Page 27: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Land Use Land Use

Page 28: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Land Use Successful Launch of Re-Brand

Page 29: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

STAY ON POINT COVER YOUR BASES DON’T IGNORE THE ELEPHANTS

When you pivot…

Page 30: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Brand Integrity

• Messaging & Talking Points

• Frequently Asked Questions

• Meeting Protocols

• Communication Tools

• Templates

• Graphic Standards

Brand Integrity

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minding the elephants… minding the elephants…

Page 32: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Brand Collateral

www.gro-wnc.org

Brand Collateral

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Brand Management Brand Management

Page 34: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Brand Management Brand Management: Media Relations

Page 35: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Brand Management Brand Management: News Jacking

Page 36: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

Bottom Line It For Me

Logo, colors, and tags are important – to your AUDIENCE! View your Message thru a Marketing Lens Context, Content & Communication Be fearless in changing what isn’t working, BEFORE it doesn’t work.

ALWAYS be ready to ADAPT and PIVOT and when you do… Stay on POINT.

Bottom Line Branding

Page 37: Re-Branding Your Organization A Case Study: WNC Livable ... · Re-Branding Your Organization A Case Study: WNC Livable Communities Initiative October 16, 2012 2012 NADO Annual Training

[email protected] ericaallison

ericamallison AllisonDevGroup