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Decision Basics Psychology of Personal Decision-Making

Psychology of Personal Decision-Making. More TED! – Barry Schwartz ▪ “The Paradox of Choice” Decisions since last class? Decision basics

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Page 1: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Decision BasicsPsychology of Personal Decision-Making

Page 2: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Agenda

More TED! – Barry Schwartz ▪ “The Paradox of Choice”

Decisions since last class? Decision basics

Page 3: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Decisions

All decisions have alternatives

Page 4: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Decisions

All decisions have alternatives, values

Page 5: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Decision

All decisions have alternatives, values, and uncertainty!

Page 6: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Facts vs. Values

What you think is true:

Page 7: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Facts vs. Values

…Can be very different from what is

actually true

Page 8: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Two Features of Decision-Making

#1: Problem structuring ▪ Identification of: ▪ Alternatives▪ Values that differentiate alternatives▪ Uncertain events

BEAUTYDullness

Page 9: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Two Features of Decision-Making

#2: Evaluation ▪ Weighing: ▪ Desirability of outcomes ▪ Uncertain events

BEAUTYDullness

Page 10: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Aha! Moments with Other Problems

Page 11: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Are the means good enough?

Decision problems:▪ Hard to determine if solutions are good

enough!

PORTLAND

Seatt

le

Page 12: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Are the means good enough?

Decision problems:▪ Hard to determine if solutions are good

enough!

PORTLAND

Seatt

le

Page 13: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

2 Decision Types

#1 Multi-attribute decisions▪ Involve trade-offs between values

Page 14: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

2 Decision Types

#2 Risky decisions▪ Deal with uncertainty and the FUTURE

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Page 15: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Decisions, Evolution, and Work

We haven’t evolved into decision analysts… it takes work and cognitive tools!

…Capacity of judging rightly in matters relating to life and conduct; soundness of judgment in the choice of means and ends.

Wisdom defined:

Page 16: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Common Objections to Decision Analysis…

Walt Whitman - “Be a more of a free spirit to better appreciate life”▪ Easier to appreciate life this way in between

decisions, not during them

Analyzing decisions places too much weight on what is quantifiable and ignores the other stuff▪ Decision analysis quantifies the

“unquantifiable”

Page 17: Psychology of Personal Decision-Making.  More TED! – Barry Schwartz ▪ “The Paradox of Choice”  Decisions since last class?  Decision basics

Decision Analysis

Decision tables

“WEEDY ROOMMATES”

+o

Authenticity

Breathability

Control Harmony

o?

+o

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