PROGRAMME CATALOGUE 2016- 2017 SINGAPOREcontent.zone-secure.net/BNP_training_offers/pdf... · Body language bloopers - What frustrates you when speaking to others? - Vocal hazards

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The bankfor a changing

world

WHERE MINDS MEET

PROGRAMMECATALOGUE2016- 2017SINGAPORE

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LEARNING AND DEVELOPMENT FRAMEWORK There are four pillars on which Learning and Development is built on:

CAPABILITYDrive core capabilities and know-how to accelerate business success and improve the productivity and performance of the talent pool

• People• Sales & Client Management• Product / Technical• Process

INNOVATION / GROWTH

Leverage L&D mechanisms to spur new thinking, innovation and growth in APAC

• Change Management• Innovation/Think-tanks• Transformation

Near Term Long Term

People Outcomes

Business Outcomes

CULTUREShape and align talent with the ONE BANK culture and values of the bank... increase employee commitment to and engagement with the bank

• Compliance & Conduct• New Entrants & One Bank• Diversity & Inclusion

FUTURE READINESSAccelerate key talent progression along the pipeline... enhance the succession slate for key roles across the enterprise

• Graduate Development• APAC Talent Programme• Senior Leadership

3CONTENT

CAPABILITY CULTURE

• Presentation Skills

• Advanced Presentation Skills

• Power Up Your Business Writing Skills

• TheConfident Negotiator

• Communication: Your Key to Success

• Time Management

• Appraisal Interview Workshop

• First Time Manager’s Programme

• Effective Interviewing Skills

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• CertifiedPrivate Banker - Earning the Client’s Preference

15 • Understanding Fixed Income

• Introduction to Derivatives

• Introduction to Global Capital Markets

• Introduction to the Legal Aspect Of Lending

• Elementary Trade Finance

• Intermediate Trade Finance

• Advanced Trade Finance

• Fund Management

• Global Life Cycle of a Trade

• Introduction to Investment Banking

• Introduction to Options & Structured Products

• Detection of forged signatures & Documents

• Securities Lending and Short Selling

• Exchange Traded Fund

• CertifiedPrivate Banker - Investment Skills

• CertifiedPrivate Banker - Credit

• CertifiedPrivate Banker - Wealth Planning

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COMPLIANCE & CONDUCT

• CertifiedPrivateBanker-Wealth Management Compliance module

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PEOPLE SALES & CLIENT MANAGEMENT

PRODUCT PROCESS

• Regional Legal Documentation Training

• Access 2010 – Level 1 – 3

• Excel 2010 – Level 1 – 3

• PowerPoint 2010 – Level 1 – 2

• Word 2010 – Level 1 – 3

• Excel 2010 VBA

• Getting Started with SharePoint

• SharePoint for Site Administrator

• IT Security Master Class

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CAPABILITYPEOPLE • SALES CLIENT MANAGEMENT • PRODUCT • PROCESS

Presentation SkillsAdvanced Presentation SkillsPower Up Your Business Writing SkillsTheConfidentNegotiatorCommunication: Your Key to SuccessTime ManagementAppraisal Interview WorkshopFirst Time Manager’s ProgrammeEffectiveInterviewingSkills

SALES & CLIENT MANAGEMENTCertifiedPrivateBanker-EarningtheClient’sPreference

PRODUCTUnderstanding Fixed IncomeIntroduction to DerivativesIntroduction to Global Capital MarketsIntroduction to the Legal Aspect Of LendingElementary Trade FinanceIntermediate Trade FinanceAdvanced Trade FinanceFund ManagementGlobal Life Cycle of a TradeIntroduction to Investment BankingIntroduction to Options & Structured ProductsDetection of forged signatures & DocumentsSecurities Lending and Short SellingExchange Traded FundCertifiedPrivateBanker-InvestmentSkillsCertifiedPrivateBanker-AssessingPrivateClientRiskCertifiedPrivateBanker-WealthPlanning

PEOPLE

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Regional Legal Documentation TrainingAccess 2010 – Level 1 – 3Excel 2010 – Level 1 – 3PowerPoint 2010 – Level 1 – 2Word 2010 – Level 1 – 3Excel 2010 VBAGetting Started with SharePointSharePoint for Site AdministratorIT Security Master Class

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PROCESS

6 PEOPLEPresentation SkillsThis workshop focuses on planning and delivery skills for informative or persuasive presentations, enhancing anindividual’sabilitytocommunicatewithgreaterconfidence,controlandflexibility.Presentationstylesarefine-tunedtodevelopagreaterabilitytoinform,influenceandconvince.

> PEOPLECAPABILITY

• Pragmatic tools to augment current skills in planning presentations, analyzing the audience, creating key messages, and presenting confidently in front of small or large audiences• The skills to tailor the structure, content and delivery of presentations in the most persuasive manner for each audience, environment and presentation objective• A greater appreciation of the value of rehearsal including techniques to effectively rehearse prior to a high-stakes presentation

Learning Objectives

• Analyzing your audience and tailoring the message accordingly• Setting an objective, what do you want your audience to think, feel and do as a result?• Structuring your message for clarity and impact• Creating persuasive messages• Developing and using visual aids• Developing presentation delivery skills, rehearsals, critiquing, individual coaching and video capture• Managing rough times: – Building confidence – Dealing with difficult questions

Course Outline

Duration2 days

Pre-requistiesNA

Target AudienceAll employees who, as a function of their job role, will be required to make credible presentations to both staff and clients

Competencies AddressedCommunication SkillsSelf-Confidence

Singapore Catalogue 2016 | Where Minds Meet

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7PEOPLEAdvanced Presentation SkillsThis workshop polishes existing skills in structuring and delivering persuasive presentations by ensuring leaders connect on both a rational and emotional level. It uses a combination of proven techniques to maximise individual presenter strengths and personality.

• Build confidence and gravitas when delivering high-stakes presentations• Connect on both rational and emotional levels to inspire and compel listeners to a specific course of action• Fully utilise your words, voice and body language to communicate as a leader• Receive personal coaching and feedback to hone capabilities as a presenter to a new level of excellence

Learning Objectives

• Structuring leadership communication• Using advanced persuasive language• Creating atmosphere through movement• Using storytelling to unmask the creative side of making a presentation• Intensive personal coaching and feedback to enhance current skills and refine your own authentic leadership communication style

Course Outline

Duration2 days

Pre-requistiesPresentation Skills Workshop

Target Audience• Managers, senior managers who, as a function of their job role, will be required to make credible presentations to both staff and clients

Competencies AddressedCommunication SkillsSelf-Confidence


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> PEOPLECAPABILITY

8 PEOPLEPower Up Your Business Writing SkillsThis programme helps participants appreciate main problems in today’s business writing, and will equip them withdifferentwritingstylestoensuretheirmessagesyieldresults.

> PEOPLECAPABILITY

• Identify old-fashioned phrases, and standard overused jargon• Use modern business language to compose business correspondence• Applying the main rules of good business writing • Structure documents logically using a 4 Point Plan• Using consistent layout• Enhance e-mail communication skills• Compose effective letters, memos, faxes, e-mails and other documents• Ensure your messages are read, understood, remembered, and get results

Learning Objectives

Duration2 days

Pre-requistiesNA

Target AudienceAll employees

Competencies AddressedCommunication SkillsSharing Knowledge

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• Common problems in today’s writing – Get the foundations right – Understand punctuation – Touch up your grammar – Local specialities common to Singapore

• Introduction to business writing – What do you know about business writing? – The 3 r’s of reader-friendly writing – The importance of writing as you speak

• Writer-centred writing – Your 7 steps to success in business writing – 4 point plan – In-depth look at openings and closings – Create a visual appeal in your documents

• Good writing in the 21st century – Compose SMART subject lines – Remember the KISS principle – If you wouldn’t say it, don’t write it

• Turn on the style – Polish up your professionalism – Be positive and proactive in your writing – The importance of proofreading

• E-mail at work – Highs and lows of e-mail – Are you an angel or a devil on e-mail? – Business e-mail netiquette – Top 10 courtesies online

Course Outline

9PEOPLESuccessful negotiators requires a combination of knowledge, skills, techniques and most importantly confidence. Negotiator confidence comes from the right preparation of having a negotiation strategy,understanding the positions, interests and values of both sides.

This workshop is based on principled negotiation practises –that is, achieving your outcome and protecting the relationship. It focuses on providing a solid framework to maintain control in a negotiation, whilst acquiring and understanding the unique communication skills that drive successful negotiations.

TheConfidentNegotiator

• Learn to analyse negotiation situations, determine the appropriate strategies and tactics and how to use them effectively• Enhance understanding of the dynamics of negotiation • Become aware of the behaviours that get in the way of success• Gain a range of tools that support the achievement of desired goals• Develop a range of negotiation-specific communication skills from active listening to advanced questioning techniques • Understand many of the trips and traps that await the unprepared negotiator• Achieve superior negotiating outcomes from both rational and emotional perspectives• Be more confident when next faced with a negotiation challenge

Learning Objectives

• The law of principled negotiation• Understanding negotiation, its dynamics and underlying principles• Qualities of an effective negotiator• Preparing for a negotiation• Negotiation process/framework• Planning, research and negotiation strategy• Opening and controlling the flow of discussion• Bargaining & concession trading• Advanced communication skills and strategies• Understanding and dealing with collaborative and competitive tactics• Reaching agreement and closing effectively

Course Outline

Duration2 days

Pre-requistiesNA

Target Audience• AVPs & above whose work requires them to negotiate and influence others

Competencies AddressedCommunication SkillsSelf-ConfidenceNegotiation SkillsImpact

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> PEOPLECAPABILITY


10 PEOPLECommunication: Your Key to SuccessThis programme helps participants appreciate the limitation of poor communication skills and how overcoming them can cultivate more productive relationships at work and at home.

> PEOPLECAPABILITY

• Identify the main challenges in communication, and how to overcome them• Make great connections by making your first impressions count• Develop door-opening and paraphrasing skills to make great conversation• Sharpen your active listening skills and make every exchange more productive• Improve impact through careful speech habits• Appear confident and relaxed through appropriate body language• Improve relationships by using empathy and assertiveness• Become more effective when dealing with difficult situations and conflict

Learning Objectives

• Understanding your role in team communication - What makes a great communicator great? - Major communication challenges and how to overcome them - The benefits of making great connections - How to make great first impressions and build bonds - Verbal and non-verbal door-openers that encourage communication

• Words, voice and body language - It’s not just what you say; it’s also how you say it - What is your body saying? Body language bloopers - What frustrates you when speaking to others? - Vocal hazards that reduce your impact, and how to fix them - 5 key steps to increasing vocal clarity

• Improving your listening and speaking skills - Key differences between good listeners and bad listeners - Passive, Selective, Attentive, and Active listening - Encouraging communication through listening actively - 10 keys to being an effective listener - Practice your active listening and paraphrasing skills

• Improving your assertiveness in communication - The differences between passive, assertive, and aggressive behaviour - The 3 F formula for assertive communication - Diffusing conflict by effective use of assertiveness

• Ongoing learning and conclusions - Increasing confidence and creativity in communication - Brainstorming and team-building games - The 5 Cs of developing great relationships - Top 10 tips for making successful connections

Course Outline

Duration1 day

Pre-requistiesNA


Competencies AddressedCommunication Skills

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11PEOPLETime ManagementThis programme is designed to change participants’ old habits and empower them to become twice as productive immediately.

• How to accomplish 30% more in a dayLearning Objectives

• Planning your time profitably to accomplish twice as much every day• Secrets of long term focus, strategy and momentum and how to maintain them• Understanding time, time management, attitude, Parkinson’s Law, Podolinsky’s Laws and using them productively• 18 Keys to gaining control over e-mail and paperwork• 5 essential delegation steps and 6 additional ‘assistants’• Podolinsky’s proprietary 90 Minute Marvel™• 5 steps to stop procrastinating and start acting to get more done• 8 steps in how to say “no!” to ‘little things’ to do more important work• 10 steps to eliminate worry from your life and putting that energy to better use• 10 keys to master today’s technology... and NOT letting it master you• 12 critical steps to making meetings productive and to get results flowing after the meeting• Virtual meetings rules for passive listeners and active participants• Secrets of taking advantage of “down time” and commuting time• 12 habits to power pack your personal time, leading to greater satisfaction in life• Coping with multiple bosses and tasks• Importance of grouping tasks and trips for peak efficiency• 8 productivity techniques for leaders and managers• How to capitalise on Social networking, phone apps and new technology• 7 ways to take risks and make them pay off for you• Key secrets of dealing with your boss, customers and your organisation to stay in control• Difference between urgency and importance

Course Outline

Duration2 days

Pre-requistiesNA


Competencies AddressedOrganization Skills

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> PEOPLECAPABILITY


12 PEOPLEAppraisal Interview WorkshopThis workshop equips participants with the best practices used to prepare and manage the appraisal interview.> PEOPLE

CAPABILITY

• Best practices to be used when preparing and managing the appraisal interviewLearning Objectives

• Objectives of the appraisal process• Main steps of the annual appraisal interview• Rating process currently used in BNP Paribas• Key elements of individual performance• Analysis of the job description• Skills and competencies necessary to achieve objectives• Fixing individual objectives and relevant indicators• Managing a one-to-one interview• Attitudes to be adopted in an appraisal interview• Summary of guidelines for successful interviews

Course Outline

Duration1 day

Pre-requistiesNA

Target AudienceAppraising Managers

Competencies AddressedNA

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13PEOPLEFirst Time Manager’s ProgrammeThis programme helps employees who are new to management positions to discover their leadership style and empowerthemwithtoolstohelpthemwitheffectiveperformancemanagement.

• Understand leadership style and how to engage employees with different styles in different situations• Give positive and negative feedback by using practical coaching skills• Delegating clearly and appropriately in a way that motivates and gives authority without abdicating responsibility• Effective performance management in the workplace• Manage conflicts by raising issues using feedback skills• Develop an internal peer support network.

Learning Objectives

• Transition from an individual contributor to a manager• Performance management – clarity, review, next• The Myers-Briggs Type Indicator (MBTI)• Coaching: feedback – SBI, coaching: giving constructive feedback, manager as coach video• Situational leadership• Delegation

Course Outline

Duration2 days

Pre-requistiesNA

Target AudienceNew supervisors, Analysts and above

Competencies AddressedManaging in a positive wayDelegatingInspiring others

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> PEOPLECAPABILITY


14 PEOPLEEffectiveInterviewingSkillsThis workshop equips participants with tools to help them identify the correct person for the job during an interview.

> PEOPLECAPABILITY

• Using behaviour questions to seek out actual action or behaviours that are relevant to the job. • Structuring an interview so that the line manager remains in control of the interview at all times • Controlling the interview process to maximise the effectiveness of the interview in appraising the candidate • Maintaining a high degree of employer branding throughout the interview by modelling the values of the organisation • Practice and receive feedback on interviewing skills using real cases in simulated sessions

Learning Objectives

• Managerswillexplorethecostofpoorselectionmethodsandidentifykeysuccessfactorsinaneffective interview

• Using questions that really matter - An introduction to the different types of question and how to use them in interviews - Learn to craft and use behaviour questions to get at specific past experiences of the candidate

• Conductinganeffectiveinterview - Learn how to structure and conduct an interview using recommended guidelines and time management tips

• Interviewing Etiquette - How to maintain a high level of professionalism throughout the interview.

Course Outline

Duration1 day

Pre-requistiesNA

Target AudienceAll hiring managers who want to be more proficient in interviewing skills


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15SALES & CLIENT MANAGEMENTCertifiedPrivateBanker-Earning the Clients Preference

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> SALES & CLIENT MANAGEMENT

CAPABILITY


Acertificationprogrammeencompassing5modulesforWMRelationshipManagersandtheirTeamLeadersthat meets the accreditation standards of the Institute Banking of Finance.

• Gain an understanding and appreciation of the skills and processes involved in winning more business from clients especially within highly competitive business environment.• Understand the importance of the relationship in obtaining more business. • Develop basic personal skills needed in the sales process to produce effective outcomes. • Develop effective listening and questioning techniques to increase knowledge of clients and their needs. • Apply sales and account servicing techniques and relationship building skills to promote client service excellence and identify any additional client service needs and requirements to meet sophisticated financial needs and objectives of high net worth clients.

Learning Objectives

• Servicing Client - Welcome and Introduction - Taking Ownership of the BNP Paribas WM Value Proposition - My Sales Approach - Optimise Your Sales Time - A Bank Committed to Client Service

• Developing Client Relationship - Adapting to Your Client’s Psychological Profile - Active Listening and Power Questioning - Making a Pitch and Closing a Sale Effectively - Managing client expectations and resistance

• Client Acquisition - Prospecting High Net Worth Clients - Conclusion

Course Outline

Pre-requisties• Client Advisory• Copentcy Standards


Duration

Target Audience• Wealth Management Relationship Managers

2.5 days

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> PRODUCTCAPABILITY

16 PRODUCTUnderstanding Fixed Income


Duration2 days

Pre-requistiesNA

Target AudienceNew Graduate intakes, junior staff within Operational areas, Compliance and Administrative staff


• Benchmark Fixed Income Markets - Standard bond market instruments in Japan/ USA/Euro-zone/UK - Major government & non-government bond markets and their impact - Role and applications of cash bond yield curves - Implications of modified duration and convexity

• Partially-Structured Fixed Income Instruments - Standard debt instruments with embedded bond options - Issuer call and investor put options - Step-up/Step-down coupons - Floating-Rate Note(FRN) & Variable Rate Note (VRN) - Standard and Inverse FRNs - Applications of caps/floors/collars

• Bond Price/Yield and Risk Calculations - Bond price / spread & accrued interest conventions - Calculating yield /spread to maturity - Fixed-rate bond - Floating-rate note - Risk measurement tools - Modified duration & convexity

• Post-Trade activities

• Clearing Trades - Clearing actions in US & Asia - Margin calls, stock-loan/repo activities - Custodian, transfer agents and trustee activities - Types of corporate action - Direct risk of processing failures - Direct cost of late payments

• Bond Trading & Yield Curve Relative Value Strategies - Parallel shifts - Steepening/Flattening - Curvature changes - Convexity effects for bond price performance

• Bond Credit Spread Trading Strategies - Real returns and bond spreads - Impact of changing curve changes for trading strategy - Credit spread trading - Bullet-Barbell bond strategies

• Application of Asset Swaps - Assessing and sourcing the assets - Creating a synthetic fixed rate security - Creating a synthetic floating rate security - Supporting investor-led asset swap

Course Outline

The key benchmark government bond markets give the stability and risk-free markets that other markets need asacounterpoint.Recenteventshaveshownthatfinancialcrisesrequirea ‘safe-haven’marketandalsoamechanismforrefinancingthemonetarysystem. Thecoursewilldetailthepractical impactofgovernmentborrowingandyieldcurveeffectstogetherwithbondriskmeasurementtoolsthatprovidespecifichedgingand control metrics.

• Determine the key aspects of the bond construction• Developing confidence in bond pricing and yield calculations• Understand the importance of corporate actions for fixed income markets• Review of bond trading & and other relative value strategies• Practical bond trading simulation exercise

Learning Objectives

17PRODUCTIntroduction to Derivatives

• Fundamental of Futures and Forwards - Financial derivative definition - Liquidity and Price Discovery

• Extracting Spot, Zero and Forward Curves - Unpicking the observable yield curve - Deriving the par curve - Determining the discount factors & forward rates - Bootstrapping long-term discount factors

• Short-term Fixed Income Derivatives - Forward Rate Agreement (FRAs) - Conventions, mechanics and pricing - Interest Rate Futures - Conventions, mechanics and pricing - Interest risk management applications

Course Outline

Thefirstdaycoversthefundamentalconceptsandderivativeinstruments,whichthebankusestotransformexposures for itself and clients and includes commodity futures. The second day covers swap products for interest rates, credit and equity and also application of options contracts to control asymmetric risk and will ensure delegates are able to review derivative activities and respond to internal and client queries.

• Define and compare the core derivative instruments-Forwards/Futures/Swaps• Extract and review zero-coupon interest rates• Review the Fixed Income, Equity & Commodity futures markets and their applications• Explain the underlying elements of Interest Rate, Equity & Credit Default Swaps• Determine the key combinations and strategies available with standard option contracts

Learning Objectives

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Duration2 days

Pre-requistiesNA



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18 PRODUCTIntroduction to Derivatives

• Exchange-traded Equity Futures, ETFs and CFDs - Stock index futures - Key pricing factors - Hedging activities and hedge ratios - Single stock futures - Exchange Traded Funds (ETFs)

• Commodity Futures - Using forwards/futures in Commodities - Carry relationship & fwd curve shape - Delivery & deliverable grades as a price driver - Standard trading & hedging strategies

• Interest Rate Swaps - Background to the plain vanilla swap - Swap price quote conventions - Swap spread assessment & analysis - Using swaps to transform exposures - Expressing markets views on potential market movements

• Equity Index Swaps - Generic structures & mechanics - Structural variations - Fixed vs variable notional principal - Single vs cross currency structures

• Credit Default Swaps - Characteristics of construction - Credit events & obligations - Credit derivatives indices (DJ Itraxx, ABX) and fixing practicalities - Development of exchange-traded default swaps & central counterparty clearing

• Core Option Concepts - Option contract definition - Symmetric vs Asymmetric risk - Settlement styles - Standard expiry profiles - Path-Independent - Option Combinations - Put-call parity concept

Course Outline

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19PRODUCTIntroduction to Global Capital Markets

• Capital Markets and Flow of Funds - The International Flow of Funds - Why do Capital Markets Exist? - Four Core Financial Markets - Relationship between investors and issuers and intermediaries

• ArchitectureofGlobalFinancialMarkets - World financial institutions and their roles - Investment & commercial banks - Insurance Co.s & pension funds - Other depository institutions - Finance Co.s & other credit providers - Mutual funds & hedge funds - Central banks & regulators - Macro-economic drivers - External vs domestic economy - Government economic policies /budget flows – surplus vs deficit - Inflation/Interest rates - Key business issues facing global financial institutions - BIS II to BIS III/Derivatives central clearing/Market contagion

• Core Elements of Money Markets - Money market Instrument by risk groups - T-Bills/Certs. of Deposit (CDs) /Bankers’ Acceptances (BA’s) /Commercial Paper (USCP/ECP) - Money Market mathematics - True yield vs discount yield - Bond equivalent yields - Price influences in Money Markets

Course Outline

Capital markets provide the lifeblood for many parts the global economy. The course will show the inter-relationshipsofthevarioussectorsandtheindividualmarketsandhowthekeytransactionflowsimpactonthevarious‘players’inthosemarkets.Twotradingsimulationswillallowthedelegatesto‘feel’howmarketsreact to news and event.

• Review of capital markets and flow of funds• Determining the architecture of global financial markets• Assessing the key elements of FX, money markets, debt and equity markets• Understanding the global primary markets and practical IPO techniques

Learning Objectives

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Duration2 days

Pre-requistiesNA



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20 PRODUCTIntroduction to Global Capital Markets

• Core Elements of Debt Markets - Government bond markets and their role - Reviewing recent sovereign risk effects - Non-government bond markets and relationship to government markets -Evaluatingcashbondyieldcurvesandtheembeddedinformation

• Characteristics of Equity - Understanding the core capital of a firm - Ordinary vs preferences shares - Equity-related (hybrid) instruments - Managing the investment return - Dividends, Distributions & Share Repurchases

• CoreFXconcepts - Participants & practices in FX markets - Market essentials - Dealing periods & spot quotations - Cross-rate construction - Major influences on FX markets - Economic factors - Central bank/money market impact, - ‘Big’ number risk etc. - Current trends in major currency pairs

• FXTradingSimulation - Delegates will split into teams to trade spot FX against each other and react to market moving news and events

• Global Primary Markets - IPO concept for different markets & instruments - Opportunities & risks of ‘going public’ - Choosing a domestic or foreign market

• Practical IPO Techniques - Building a new issue timetable - Pre-launch activities - Researching & preparing the market - Choosing a lead manager & the syndicate composition - Fees, commissions & other costs - Determining the ‘clearing’ price - Choosing the method of issue - Book-building vs Tender offers - Price support & ‘Greenshoe’ activity

Course Outline

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21PRODUCTIntroduction to the Legal Aspect of Lending

• FactorstobeconsideredwhentakingSecurities - Principles

• Contract Law - Sources of Contract Law in Singapore - Elements of a legally Binding Contract (Formation of a Contract) - Parties to a Contract - Contracts Required to be in Writing - Terms of a Contract - Some Vitiating Factors -Variationsto(Amendmentof)aContract

• OfferofLoan/Facilities(FacilityLetter) - Terms of the Facility Letter - Documentation

• Types, Nature and Enforcement of Security - Guarantees - Indemnities - Mortgage Of Land - Charge (Debenture) - Pledge - Lien - Stocks And Shares - Life And Other Insurance Policies - Money - Goods - Assignment Of Debts Or Contractual Rights

• Ancillary Issues - Insolvency of borrower - Bank’s Prohibited Businesses - Perfection of Security – Stamping, Registration - Limitation Act

Course Outline

This 2-day programme is designed to give participants a clear understanding of basic contractual and legal principles which the Bank must be aware of when granting credit facilities, and which may cause some securities (e.g. mortgages, guarantees) given by borrowers or third parties to be unenforceable by the Bank.

• Participants will be familiarised with the legal aspects of lending business when dealing with facility and security agreements.

Learning Objectives

> PRODUCTCAPABILITY

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Duration2 days

Pre-requistiesNA

Target AudienceIndividuals wishing to obtain a general understanding of legal aspects of lending



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> PRODUCTCAPABILITY

22 PRODUCTElementary Trade Finance

Duration2 days

Pre-requistiesNA

Target AudienceOfficers from Trade Operations, Credit, Marketing and Internal Audit


Entrylevelonmethodsandfinancialinstrumentsusedininternationaltradesettlement,thedifferenttypesoftradefinancingproducts.

• Expose participants to aspects of Trade FinanceLearning Objectives

• Methods of international trade settlement - Advanced payment - Documentary collection - Documentary credit

• Financial instruments used in international trade settlement - Documentary credit - Standby credits - Banker’s guarantees - Independent vs dependent - Bills of exchange

• Types of commercial credit - Sight payment and deferred payment - Acceptance - Negotiation

• Tenor of usance credits• Negotiation, prepaid or purchase of usance credits• Packingloan,pre-andpost-exportfinancing• Transport documents and shipping guarantees• Trustreceiptfinancing,importloanandbankers acceptance

• Doublefinancing• The use of standby credits vs independent guarantees - Performance standby/guarantee - Advance payment standby/guarantee - Bid bond/tender bond standby/guarantee - Counter standby/guarantee - Financial standby/guarantee - Direct pay standby/guarantee - Insurance standby/guarantee• Commercial standby/guarantee

Course Outline


23PRODUCTIntermediate Trade Finance

Course Outline

Structuring trade facilities, risks in documentary credit and documentary collection operations, Incoterms 2010 and cargo insurance.

• Expose participants to aspects of Trade FinanceLearning Objectives

> PRODUCTCAPABILITY

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Duration1 day

Pre-requistiesNA




• Structured trade facilities - Trade cycle - Back to back

• Risks in open account sale, collection and documentary credit - Non-payment by importer - Collaboration of related parties - Dispute in discrepancies

• Incoterms 2010 - Why incoterms - Buyers and sellers responsibilities - The 11 incoterms

• Cargo insurance - Risks to cover - Claim

• Charter party bill of lading

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24 PRODUCTAdvanced Trade Finance

Duration1 day

Pre-requistiesNA



Risksandfraudmanagementintradefinance,leadingLCcourtcases.

• Gain an advanced understanding of Trade FinanceLearning Objectives

• ICC opinions on LC related products

• Issuer of charter party BL - Shipping contained symbols or wording in other language - Documents received within validity of the LC but sent only after the expiration date - Insurance document with clause “not transferable unless countersigned” - Recent leading court cases on letter of credit and SBLC - UOBM vs Indian bank [Singapore] – inspection certificate was forged by beneficiary

• Recent leading court cases on letter of credit and SBLC - UOBM vs Indian bank [Singapore] – must document shown in field 47A be presented? - Abani vs BNP Paribas [Singapore] – freight forwarder - CBA vs Greenhill [Australia] – silent confirmation

• LC cases in China - Judicial interpretation on LC cases - Negotiation - Stop payment/injunction

• Case study - Deferred payment LC available at the counter of LC issuing bank - ANZ shanghai case

Course Outline


25PRODUCTFund Management

• Background to Fund Management - What is a Collective Investment Schemes (CIS) - Advantages and disadvantages of a CIS• The Mainstream Fund Structure - Unit Trusts - Open Ended Investment Companies (OEICs) - Investment Trust Companies and REIT - Exchange Traded Funds (ETFs)• Modern Portfolio Theory - Modern portfolio theory and Markowitz - Efficient Frontiers - Benefits of diversification• Investment Management Styles - Top Down vs. Bottom up - Passive vs. Active management - Strategic asset allocation - Tactical asset allocation - Analytical process - Fundamental - Quantitative - Technical• Investment Styles - Risk Spectrum - Common fund investment styles - Client needs, risk tolerance and return expectation

Course Outline

This session aims to not only enable participants to understand what fund management is, but the reasons why theyareamajorpartofthemodernfinancialmarketsenvironment.

Participants will be able to:• State the different types of collective investment schemes and what differentiates them• Know the differences between a hedge fund and a conventional fund• Understand the advantages and disadvantages of passive management• Understand the advantages and disadvantages of active management• State the main active management styles that fund managers’ employ

Learning Objectives

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Duration1 day

Pre-requistiesNA

Target AudienceIndividuals within fund management, wealth management, securities services and related middle office and operations areas



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> PRODUCTCAPABILITY

26 PRODUCTGlobal Life Cycle of a Trade

Duration1 day

Pre-requistiesNA

Target AudienceIndividuals wishingTo obtain general overview of trade global life cycle


This course provides an outline for all delegates on the settlement and operations processes necessary to enabletheservicesprovidedbyinvestmentbankstoworkefficientlyandcleanly.Theapproachistofollowthe life cycle of a trade from trade execution and dealing systems through to settlement and clearing systems through to custody issues.

• Understand how market participants trade securities • Identify and describe the sequence of events in the processing of a securities trade • Be familiar with the key terms used in the fields of securities trading, processing, and administration • Explain the key roles that Operations and enabling IT systems play in facilitating a trade lifecycle

Learning Objectives

• Dynamics of the Securities Trading Environment - Market participants - Markets in numbers - Drivers of trading activity - Current themes and trends

• Market Structure and Trade Execution - Exchanges vs. OTC - Buy-side and Sell-side - Order vs. Quote-Driven - Order Types & Pricing - Trading Systems

• TradeCaptureintheFrontandBackOffice - Trade reporting & data components - Static Data & Trade Validation - Exceptions, trade repair & trade enrichment - Trade Confirmation, Instruction and Matching - The Importance of Trade Confirmation - Achieving Trade Confirmation - Communicating a Confirmation - Trade Instructions - Communicating a Trade Instruction - Settlement Agents - The Role of the Central Counterparty - Matching Reports/Statuses - Statutory Regulatory Reporting

Course Outline

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27PRODUCTGlobal Life Cycle of a Trade

• Trade Settlement and Inventory Management - Settlement Terminology & Types - Settlement Venues & Imperatives - Inventory Management - Principles and Options - Cash (Funding) Management - Principles and Options - Why Trades Fail & The Consequences of Failure - Trade Fail Management

Course Outline > PRODUCTCAPABILITY

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28 PRODUCTIntroduction to Investment Banking

Duration2 days

Pre-requistiesNA



WhileInvestmentBanksmayhavebeencastasthe‘villain-of-the-piece’duringtheGreatFinancialCrisistheyremainanintegralpartofthefinancialmarkets.Thiscoursewilllookinsideaninvestmentbankandshowhowthe relationship between investors and issuers and intermediaries is the key element. It will illuminate the roles of key revenue generating divisions, show who works there, what they do and the contribution they make toprofits.

• Review of main activities of an investment bank• Determination of main clients of an investment bank• Assessing the capital & regulatory risk for investment banks• Reviewing the top profit sources for investment banks• Understanding how investment banks look at markets• Assessing other investment bank activities

Learning Objectives

• A Short history on the Development of Investment Banking in Asia - Why the development of Asian financial centres are so important - Tokyo/Hong Kong/Bangkok/Taiwan/ as financial centres -WhyKualaLumpurisahubforIslamicFinancing

• Main Activities of an Investment Bank - Provision of finance/Leasing - Investment advice - Risk management solutions - Research/Information analysis - Trading/Intermediary/Clearing facilities

• Main Clients of an Investment Bank - Corporate Treasury’s - Sovereign Treasury’s - Asset Managers - Investment Funds/Pension Funds - High Net Worth Individuals (HNWIs) - Hedge Funds - Bank itself • Capital & Regulatory Risk for Investment Banks - BIS II/III - Continuing capital adequacy - VaR (Value-at-Risk) - Measuring risk correctly - How JPMs risk gauge aggravated its trading loss

Course Outline

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29PRODUCTIntroduction to Investment Banking

- Absolute ability to raise capital - Paying the right price - Getting the correct capital (Tier 1 vs Tier 2 etc.)

• TopProfitSourcesforInvestmentBanks - Trading profits - Proprietary/Intermediary - Cash vs Derivatives - Investment product structuring - Asset-backed/Collateralised - Volatility/Gearing-driven -Owninvestmentportfolios

• How Investment Banks Look at Markets - Four core financial markets - Primary markets - New issues/IPOs - Secondary markets - Intermediary markets - Repo/Stock lending - How banks intermediate between markets & clients

• Supporting the Financing/Growth Needs of Corporate Clients - Managing Initial Public Offerings(IPOs)/Leveraged finance/Syndicated lending - Advising on Mergers & Acquisitions - Corporate perspective - Investment Bank’s perspective

• Other Investment Bank Activities - Developing private equity finance - Assessing start-up opportunities for entrepreneurial investment - Assisting entrepreneurs to exit start-up businesses - Examples of an Investment Bank’s own private equity activities - Macquarie Bank (airports/taxi firms/Morgan Stanley Russian farming….)


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30

> PRODUCTCAPABILITY

30 PRODUCTIntroduction to Options & Structured Products

Duration1 day

Pre-requistiesNA

Target AudienceIndividuals wishing to obtain a general understanding of options and structured products


For many, a market instrument that promises upside potential with little downside risk is a perfect tool while for some others it is a source of uncertainty and increased volatility. The application of options has generated many strategies for hedging and speculation and the course will highlight the key concepts, risk controls and opportunities that standard options can provide.

This course will give participants a good understanding of Options & Structured Products. Participants will understand the types, pricing and uses of options as well as the clearing, margining and delivery of options. Participants will also gain an understanding of the risks associated with and internal drivers behind structured products.

Learning Objectives

• Basic Options - What is an option? - The difference between options and futures - Important terminology and jargon - Payoff profiles, using examples from Bloomberg screens - Put call parity - The Vanilla positions – long call / short call / long put / short put, expressed as payoff diagrams - Closing out option positions

• Types of Options - Exchange traded - OTC options

• Pricing Options - Components of the premium – intrinsic vs. time value - Analysis of FT options table to determine intrinsic and time value - Factors that influence the value of the premium using the FT - Overview of delta and the Greeks

• Option Premiums - What drives an option’s value? - Time value and intrinsic value - Pay-off diagrams for puts and calls

Course Outline

1/2


31PRODUCTIntroduction to Options & Structured Products

• Uses of Options - Speculating with options – leverage - Hedging with options - Income vs. leverage - The basics of volatility trading

• Clearing, margining and delivery - The role of clearing organisations - The clearing house as central counterparty – novation - Variation margin - Initial margin – SPAN margining - Maintenance Margin - Structured Products - Structured products & solutions - Risks associated with structured products – translating the clients problem into the correct solution - Internal drivers behind structured products – bundling up BNP Paribas’s residual risk and selling as an SP


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32

> PRODUCTCAPABILITY

32 PRODUCTDetection of forged signatures & Documents

Duration0.5 days

Pre-requistiesNA

Target AudienceOperations Officers and all those who have to carry out verification of documents


In-depth knowledge on detection of forged signatures, tampered documents and counterfeit bank notes.

• Competency in signature verification• Ability in scrutinising cheques, documents for evidence of tampering• Ability in detecting counterfeited currency notes, passports, etc.

Learning Objectives

(A). Signature Identification and Verification

(B).IdentificationofTamperedandAltereddocuments

(C). Identification of Counterfeit Documents (Currency notes, cheques, passports, etc)

Course Outline


33PRODUCTSecurities Lending and Short Selling

> PRODUCTCAPABILITY

33

Duration1 day

Pre-requistiesNA

Target AudienceIndividuals within securities services, fund management, and related middle office and operations areas


• What is Securities Lending? - Who are the participants? - How the market participants all fit together - The securities lending life cycle - Benefits to borrowers, lenders and the market - Lendable assets - The difference between repo and securities lending.• Revenue Drivers - The major factors affecting return for the securities lending participants. • Short Selling - What is short selling and how does securities lending fits in? - Who are the participants for short selling - The difference between naked and covered short selling - Who short sells and why?• Practical Implications of Short Selling - Which stocks should be lent? - Liquidity and limits – are they important? - The uptick rule - Reporting requirements• What are the Risks? - What are the risks faced by the different participants? - The operational risk factors• Mitigating the Risks - What is the role of collateral? - Type and quality of collateral - What collateral will be used? - The risks with collateral re-investment - The hidden risk within collateral

Course Outline

This course provides all delegates with an introduction to securities lending. Delegates learn how the securities lending industry works and the key drivers behind it, including the principles of short selling and how the two are intertwined.

Participants will be able to:• Understand what securities lending and short selling are and the difference between them• Understand what short selling is and the high level impact of short selling rules• Understand the risk and rewards associated with securities lending and short selling• Understand the importance of collateral within the process

Learning Objectives


34

> PRODUCTCAPABILITY

34 PRODUCTExchange Traded Fund

Duration1 day

Pre-requistiesNA

Target AudienceIndividuals within fund management, wealth management, securities services and related middle office and operations areas


In this workshop, delegates will learn the brief history, dynamic future, and specialized uses of one of the newest andmost actively tradedfinancial instrumentsaround Exchange Traded Funds (ETFs). Theprogramwill look at the ETF market and the involvement and execution of these instruments from both an investor and operational back perspective.The course looks at current developments and in particular the emergence of Smart Beta based ETFs. The course explores what Smart Beta is and is it really smart?

Participants will be able to: • Demonstrate a practical understanding structure and uses of Exchange Traded Funds, especially how they favourably compare to mutual funds for the savvy investor. • Develop knowledge of the variety of ETFs available, where they trade, and which ETFs are most popular. • State both the pro’s and con’s associated with ETFs as well as the potential hidden risks• Describe what Smart Beta is and how it applies to ETFs.

Learning Objectives

• DefinitionandhistoryofETFs - We will explore the origins of ETF’s from 1989 to present day. This will also include ETF’s vs. Mutual Funds and other investment vehicles - The current market, covering size, scale and key players.• Structure and Objectives of ETFs - Creation, valuation and redemption of ETFs, walking through a prospectus - Demonstrate how investors enhance investment returns through low expense ratios, this will include a worked example to highlight the returns available - How investors and institutions can use ETFs to leverage short-term and hedge against larger portfolio down-turns • Management and administration of ETF’s - The role of the ETF services function, exploring the interaction between Fund Manager, Fund Accounting and Trade Order Processing - A global operating model example, showing how Custodians, Securities Landing provide incremental returns - The Lifecycle of a ETF and how to calculate the NAV • Smart Beta - Is it really smart?• ETF the risk vs. rewards - We will explain the various risk factors such as tracking error, market risk, credit risk, currency risk and interest rate risk. - In addition we will cover the risk associated to using FDI’s and OTC instruments • The future: new and exotic ETFs - What next for ETFs?

Course Outline


35PRODUCTCertifiedPrivateBanker–Investmentskills

> PRODUCTCAPABILITY

35

Duration4 days

Pre-requistiesCompletion of Client Advisor Compentency Standards (CACS)

Target Audience• Relationship Managers • Relationship Team Managers


• Investment Advisory Module 1: Asset Allocation & Portfolio Construction

• Private Wealth Management – Investment Products Core Products - Products – Bonds/Fixed Interest - Equities - Alternative Assets

Module 3: Structured Products - Structured Products Building Blocks - Fixed Income Structured Products - Credit Structured Products - Equity Linked Structured Products - Commodity Structured Products

Course Outline

Acertificationprogrammeencompassing5modulesforWMRelationshipManagersandtheirTeamLeadersthat meets the accreditation standards of the Institute Banking of Finance.

• Grasp a good understanding of wealth management products and wealth investment concepts suitable for High Net Worth Customers.• Advise high net worth clients on their investment needs by analysing their complex financial needs and objectives, designing customised financial solutions and reviewing client accounts periodically to ensure clients’ needs and objectives are met.

Learning Objectives


36

> PRODUCTCAPABILITY

36 PRODUCTCertifiedPrivateBanker–AssessingPrivateClientRisk

Duration2.5 days


Target Audience• Relationship Managers


Acertificationprogrammeencompassing5modulesforWMRelationshipManagersandtheirTeamLeadersthat meets the accreditation standards of their Institute Banking of Finance.

• To gain a further understanding of the Banks’ internal credit processes for private clients. • To gain a further understanding of the credit lifecycle as follows: - The importance of credit risk analysis - The mechanics of private client credit analysis: The four C’s - Quantitative analysis tools - Qualitative analysis tools - Structuring and pricing the deal

Learning Objectives

• Module 1: Introduction to the global WM Credit Curriculum

• Module 2: WM’s collateral policy and WM’s credit product - Principle of WM lending against a portfolio of financial assets - Understand how a lending norms and financing rations are designed to manage the asset’s associated risks - Overview of the main types of credit facilities offered by BNP Paribas WM

• Module 3: Credit Pricing and Management of Collateral Events - Handling of collateral shortfall, margin call and liquidation situations

• Classroom Training - Credit Business - Overview of our Credit Product Offering - Leveraging Investments - What sets BNP Credit Offering Apart from Anyone Else? - How to Identify Credit Opportunities

- Credit Risk Assessment •What is Credit Risk - CAMPARC: Important Questions to Know About Your Client and the Deal

- Collateral and Recovery •CAMPARC: Important Facts to Know About Your Client and the Deal - What are the Implications for the Way we Sell Ourselves? - Positioning Solutions – Handling Objections - Six Tactical Tools for Persuasion…the Point of Sale

- Post-sanction Control •Three Steps to Credit Risk Happiness - Identifying Problems - Signs of Financial Distress

Course Outline


37PRODUCTCertifiedPrivateBanker–WealthPlanning

> PRODUCTCAPABILITY

37

Duration1.5 days


Target Audience• Relationship Managers


• Introduction to BNP Paribas Wealth Planning Services• Identifying Needs• Factors To Consider In Developing Solutions• Tax and the Global Environment• Different Types of Solution• Family Governance• Philanthropy• When Things Go Wrong

Course Outline

Acertificationprogrammeencompassing5modulesforWMRelationshipManagersandtheirTeamLeadersthat meets the accreditation standards of their Institute Banking of Finance .

• Able to engage and discuss with high net worth clients on their complex wealth and estate planning needs, including mobility planning, succession planning, philanthropy and tax optimisation or international assets. • Able to collaborate with Wealth & Estate Planning Specialists to design suitable complex wealth and estate planning tools/structures.

Learning Objectives


38 PROCESSRegional Legal Documentation TrainingOverview of the Regional Legal Documentation Platform.> PROCESS

CAPABILITY

To provide a broad overview of the APAC account opening, cash management documentation platform and of the regionally harmonized uncommitted bilateral facility letter for corporate and general trade facilities (excluding commodity finance). Participants will understand (i) how both sets of documents work and should be properly used, (ii) the importance of internal and customer feedback so that the structure can undergo continual refinement/improvement and (iii) the wealth of information at their fingertips (Echo’Net page, user manuals, FAQs, etc.)

Learning Objectives

• Overview of the new regional documentation• Regional account opening form and cash management documentation• Compliance : How KYC checklist work / group level requirements / local requirements• Client Management : Use and access of Regional Legal Documentation repositories• Facility Letters

Course Outline

Pre-requistiesNA


38

Duration

Target AudienceAll staff who, as part of their function, work on matters related to client on-boarding and account opening, cash management, CDL and bilateral uncommitted corporate and trade lending activities

0.5 day


39PROCESSOn Time And In Control: Access Level 1Students will create and modify new databases and their various objects. Students will maintain data consistencyandintegrity;improvequeries,forms,andreports;andalsointegrateMicrosoft®OfficeAccess™2010 with other applications.

Upon successful completion of this course, students will be able to:• Examine the basic database concepts and explore the Microsoft office access 2010 environment. • Design a simple database. • Build a new database with related tables. • Query a database using different methods. • Generate reports. • Modify the design and field properties of a table to streamline data entry and maintain data integrity. • Retrieve data from tables using joins.• Create flexible queries to display specified records, allow for user-determined query criteria, and modify data using queries. • Enhance the capabilities of a form. • Customise reports to organise the displayed information and produce specific print layouts. • Share access data across other applications.

Learning Objectives

• Getting started with access 2010• Building the structure of a database• Managing data in a table• Querying a database• Designing forms• Generating reports• Controlling data entry• Joining tables• Creating flexible queries• Improving forms• Customising reports• Sharing data across applications

Course Outline

Duration1 day

Pre-requistiesNA

Target AudienceAll staff


39

> PROCESSCAPABILITY


40 PROCESSAccess 2010- Level 2Students will create complex Access databases by structuring existing data, writing advanced queries, working with macros, and performing database maintenance.

> PROCESSCAPABILITY

Upon successful completion of this course, students will be able to:• Restructure the data into tables to ensure data dependency and minimise redundancy. • Write advanced queries to analyse and summarise data. • Create and revise access macros. • Display data more effectively in a form.• Customise reports by using various advanced access features to improve the effectiveness of the reports. • Maintain databases using specialised tools provided by access.

Learning Objectives

• Structuring existing data• Writing advanced queries• Simplifying tasks with macros• Making effective use of forms• Making reports more effective• Maintaining an access database

Course Outline

Pre-requistiesNA


40

Duration


1 day


41PROCESSAccess 2010- Level 3Students will exchange data with other applications, automate business processes by using VBA code, and secure and share databases.

Upon successful completion of this course, students will be able to:• Share access data with other applications.• Use VBA to automate a business process. • Create and modify a database switchboard, and set and modify the startup options.• Distribute a database and add security features to it. • Share a database using a SharePoint site.

Learning Objectives

• Integrating access into your business• Automating a business process with VBA• Managing switchboards• Securing databases• Sharing a database using a SharePoint site

Course Outline

Duration1 day

Pre-requistiesNA



41

> PROCESSCAPABILITY


42 PROCESSExcel 2010- Level 1Students will gain the necessary skills to create, edit, format and print basic Microsoft Office Excel 2010worksheets.

> PROCESSCAPABILITY

Upon successful completion of this course, students will be able to:• Explore the Excel 2010 environment.• Work with an excel worksheet by entering and selecting the data in it. You will also save the data in the worksheet. • Modify a worksheet.• Perform calculations. • Format a worksheet.• Develop a workbook.• Print workbook contents.• Customise the layout of the excel application window

Learning Objectives

• Exploring the Excel Environment• Working with an Excel Worksheet • Modifying a Worksheet• Performing Calculations• Formatting Worksheets• Developing a Workbook• Printing Workbook Contents• customising Layout

Course Outline

Pre-requistiesNA


42

Duration


1 day


43PROCESSExcel 2010- Level 2Students will apply visual elements and advanced formulas to a worksheet to display data in various formats.

Upon successful completion of this course, students will be able to:• Enhance the workbook.• Automate workbook creation by using templates. • Organise data using tables.• Create and modify charts. • Analyse data using pivot tables and pivot charts.• Work with graphic objects.• Calculate with advanced formulas. • Sort and filter data.

Learning Objectives

• Enhance the workbook.• Automate workbook creation by using templates. • Organise data using tables.• Create and modify charts. • Analyse data using pivot tables and pivot charts.• Work with graphic objects.• Calculate with advanced formulas. • Sort and filter data.

Course Outline

Duration1 day

Pre-requistiesNA



43

> PROCESSCAPABILITY


44 PROCESSExcel 2010- Level 3Students will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, troubleshoot errors, collaborate on worksheets, and share Excel data with other applications.

> PROCESSCAPABILITY

Upon successful completion of this course, students will be able to:• Increase productivity and improve efficiency by streamlining your workflow.• Collaborate with others using workbooks. • Audit worksheets.• Analyse data. • Work with multiple workbooks. • Import and export data.• Use Excel with the web. • Structure workbooks with XML.

Learning Objectives

• Streamlining workflow• Collaborating with others• Auditing worksheets• Analysing data• Working with multiple workbooks• Importing and exporting data• Using Excel with the web• Structuring XML workbooks

Course Outline

Pre-requistiesNA


44

Duration


1 day


45PROCESSPowerPoint 2010- Level 1Students will explore the PowerPoint environment and create a presentation. Students will add graphical objects to a presentation and modify them. Students will also add tables and charts to a presentation to present data in a structured form.

Upon successful completion of this course, students will be able to:• Explore the PowerPoint environment. • Create a presentation. You will also add text and themes to a presentation. • Format text on slides. • Add graphical objects to a presentation. • Modify objects on slides.• Add tables to a presentation. • Add charts to a presentation. • Prepare to deliver a presentation.

Learning Objectives

• Exploring the PowerPoint environment• Creating a presentation• Formatting text slides• Adding graphical objects to a presentation• Modifying objects• Adding tables to a presentation• Inserting charts in a presentation• Preparing to deliver a presentation

Course Outline

Duration1 day

Pre-requistiesNA



45

> PROCESSCAPABILITY


46 PROCESSPowerPoint 2010- Level 2Students will enhance their presentation by using features that will transform it into a powerful means of communication. They will customize the PowerPoint interface to suit the requirements and use features to create presentations.

> PROCESSCAPABILITY

Upon successful completion of this course, students will be able to:• Customise the PowerPoint environment.• Customise a design template. • Add diagrams to your presentation.• Add special effects to a PowerPoint presentation. • Use the various options to customise slide shows. • Use PowerPoint to publish slides to a slide library and secure your presentations. • Finalise a presentation.

Learning Objectives

• Customising the PowerPoint environment• Customising a design template• Adding diagrams to a presentation• Adding special effects to presentations• Customising a slide show presentation• Collaborating on a presentation• Finalising a presentation

Course Outline

Pre-requistiesNA


46

Duration


1 day


47PROCESSWord 2010- Level 1Studentswillcreate,edit,andenhancestandardbusinessdocumentsusingMicrosoft®OfficeWord2010.

Upon successful completion of this course, students will be able to:• Explore the various components of the Microsoft Office Word 2010 environment. • Create a document. • Edit documents by locating and modifying text. • Format text. • Format paragraphs. • Add tables to a document. • Add graphic elements to a document. • Proof documents to make them more accurate. • Control a document’s page setup and its overall appearance.

Learning Objectives

• Exploring the Word environment• Creating a document• Editing a document• Formatting text• Formatting paragraphs• Adding tables• Enhancing visual appeal using graphic objects• Proofing a document• Controlling page appearance

Course Outline

Duration1 day

Pre-requistiesNA



47

> PROCESSCAPABILITY


48 PROCESSWord 2010- Level 2StudentswillcreatecomplexdocumentsandbuildpersonalizedefficiencytoolsusingMicrosoftOfficeWord2010

> PROCESSCAPABILITY

Upon successful completion of this course, students will be able to:• Manage lists.• Customise tables and charts.• Present a professional appearance to your documents by customising formatting.• Customise styles for document elements. • Modify pictures in a document. • Create customised graphic elements.• Structure content using quick parts.• Control text flow.• Automate common tasks.• Automate document creation.• Perform mail merges.

Learning Objectives

• Managing lists• Customising tables and charts• Customising character and paragraph formats• Customising styles for document elements• Modifying pictures• Creating customised graphic elements• Structuring content using quick parts• Controlling text flow• Automating tasks• Automating document creation• Automating mail merges

Course Outline

Pre-requistiesNA


48

Duration


1 day


49PROCESSWord 2010- Level 3Students will create, manage, revise, and distribute long documents.

Upon successful completion of this course, students will be able to:• Use Microsoft Office Word 2010 with other programs.• Collaborate on documents • Manage document versions.• Add reference marks and notes• Make long documents easier to use.• Secure a document• Creating forms• Use XML in Word

Learning Objectives

• Using Microsoft Office Word 2010 with other programs• Collaborating on documents• Managing document versions• Adding reference marks and notes• Making long documents easier to use• Securing a document• Creating forms• Using XML in Word

Course Outline

Duration1 day

Pre-requistiesNA



49

> PROCESSCAPABILITY


50 PROCESSExcel VBAStudents will learn how to simplify their work in the Excel environment by automating many of the repetitive tasks that are part of spreadsheet development.

> PROCESSCAPABILITY

In this course, students will learn how to simplify their work in the Excel environment by automating many of the repetitive tasks that are part of spreadsheet development.

Upon successful completion of this course, students will be able to:- Use formula tricks and techniques- Understand Visual Basic for Applications- Work with Userforms- Work with Pivot tables and charts- Use ribbons- Manipulate files with VBA

Learning Objectives

• Some essential background• Excel application development• Understanding visual basic for applications• Working with userforms• Advanced programming techniques• Developing applications

Course Outline

Pre-requistiesNA


50

Duration


3 days


51PROCESSGetting Started with SharePointStudentswillbeable tounderstandthebenefitsofSharePoint2013andbeable touseandcontributetoaSharePoint site with Lists, Document Libraries, Tasks, Calendars and Wiki Pages.

By the end of the course you will be able to understand the benefits of SharePoint 2013 and be able to use and contribute to a SharePoint site with Lists, Document Libraries, Tasks, Calendars and WikiPages.

Learning Objectives

• Introduction• Using a SharePoint• Lists• Document libraries• Calendars and tasks• Search• Wiki pages

Course Outline

Duration0.5 day

Pre-requistiesNA



51

> PROCESSCAPABILITY


52 PROCESSSharePoint for Site AdministratorsStudents will be able to create, manage and secure a SharePoint 2013 site and learn how to create consistency within multiple sites in a portal.

> PROCESSCAPABILITY

By the end of the course, you will be able to create, manage and secure a SharePoint 2013 site and learn to create consistency within multiple sites in a Portal.

Learning Objectives

• Creating a SharePoint site• Custom lists• Term store• Creating document libraries• Content types• Permissions• Workflows• Adding other apps to a page• Templates

Course Outline

Pre-requistiesAttendees MUST have completed the« GettingstartedwithSharePoint» course


52

Duration


1 day


53PROCESSIT Security Master ClassThe digital age has brought numerous challenges to business - the rise of social media; impacts on personal privacy; data protection and internet fraud issues. It changes our daily work and daily lives. to the way we work,whetherattheofficeorhomeorontheroad.Thisprogrammeshowsyouthewaytomasteranddiveintothe new challenges of IT.

• Understand how Cyber Security can impact daily life and what can be done to keep ourselves out from cyber threats.• Have a good overview of the regulatory requirments on technology risk management and regulator’s expectations to adopt sound practices and processess for managing technology. • Understand the emerging risks and trends in the financial institutions and impacting BNPP • Learn how to change culture and behavior to miminize Conduct Risk.

Learning Objectives

Cyber Security• Whatdoesitmeantoyou? Howdoesitimpactyourdailyworkorevendailylife? Whatcanbedonetokeep yourself out from Cyber Threats? • Regulatory Requirements on Technology Risk Management Understand the regulator’s expectations to promote the adoption of sound practices and processes for managing technology across APAC. • Emerging Risk and Trends WhataretheemergingrisksandtrendsintheFinancialInstitutionsandimpacting BNPP?Howcanyouhelpto put the best practices in place?• Conduct Risk Management Theemergingriskthat’simpactingthefinancialinstitutionsis“ConductRisk”. Wecannotcontrolanother person’sbehaviorbutbehavingintherightmannerissocriticalespeciallytotheManagement. Howdoyou helpyourstafftobehaveinanappropriatemannerthen? Learnhowtochangecultureandbehaviortominimize ConductRisk. • Case Studies The programme ends off with a case study that focuses on the need to raise everyone’s awareness about cyber threat and adopting a more effective approach to identifying potential risks and taking proactive steps to mitigate them.

Course Outline

Duration1 day

Pre-requistiesNA

Target AudienceAl


53

> PROCESSCAPABILITY


54

55

CultureCompaliance & Conduct • New Entrants & One Bank • Diversity & Inclusion

COMPLIANCE & CONDUCTCertifiedPrivateBanker-WealthManagement Compliance module

56

56

• Introduction - Presentation of Wealth Management Activities

• The Regulatory Environment - Bodies Regulating the Wealth Management Industry

• Regulations Impacting Private Banking Business - Regulatory Statues that Govern the Wealth Management Industry - Licensing and Its Implications - Requirements for RMs to Comply - Conduct of Business Exemptions When Advising Accredited / Institutional / Overseas Investors

• Managing Risk in Wealth Management - Risk Families - Enterprise Risk Management - Anti Money Laundering and the Countering of Terrorism Financing - Client Due Diligence and KYC - A Hypothetical Day in the Life of a BNP Paribas RM - Cross Border Activities

• Initiatives and Trends

Course Outline

Acertificationprogrammeencompassing5modulesforWMRelationshipManagersandtheirTeamLeadersthat meets the accreditation standards of the Institute Banking of Finance

• Enhance awareness on the regulatory requirements when conducting Wealth Management business activities.• Highlight the key elements of compliance rules and regulations applicable to Wealth Management in Asia Pacific.• Protect the clients, the employees and Wealth Management Asia Pacific from the risks of non-compliance.• Apply knowledge of the intent and implications of the overall on-boarding KYC/AML procedures to evaluate the reliability and suitability of the information provided by high net worth clients including those with complex needs, in performing acceptance checks and on-boarding (KYC/AML) procedures. • Manage relevant organisational risks arising from wealth management and investment activities of high net worth clients.

Learning Objectives

CertifiedPrivateBanker-WealthManagementCompliance & Operational Risk Module

COMPLIANCE & CONDUCT

> COMPLIANCE & CONDUCT

CULTURE

56

Duration1 day

Pre-requisties• Client Advisoring• Competency Standards


Target Audience• Wealth Management• Relationship Managers


57COUNTRY L&D :

Yunis LEEHead of Learning & Development South East AsiaEmail address : [email protected] number : 6210 1038

Linda LOHProgramme ManagerEmail address : [email protected] number : 6210 1310

Corinne NGProgramme Support / Liaison ExecutiveEmail address : [email protected] number : 6210 6395

GENERIC L&D EMAIL ADDRESS [email protected]

July 2016

The bankfor a changing

world