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DINA BUSINESS SCHOOL
DINA INSTITUTE OF HOTEL AND BUSINESS MANAGEMENT
PUNE 411 028
CENTRE CODE 02758
ASSIGNMENT SET 1 / SET 2
NAME : TAHA MOHAMMED DHILAWALA
ROLL.NO. : 520850852
PAPER / SUBJECT :PRODUCTION & OPERATIONS
MANAGEMENT
CODE : MB0028
SEMESTER : I / II / III / IV
SIKKIM MANIPAL UNIVERSITY
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1. EXPLAIN WHAT IS MENT BY CAPITAL
PRODUCTIVITY?
ANS.CAPITAL PRODUCTVITY
Capital deployed in plant, machinery, buildings and the
distribution system as well as working capital are components of the costof manufacture and need to be productive. Demand fluctuation,
uncertainties of productivity down. Therefore, strategies are needed to
maximize the utilization of the funds allotted towards capital. Adapting tonew technologies, outsourcing and balancing of the workstations to
reduce the proportion of idle times on equipment are the focus of thissection.
OUTSOURCING STRATEGIES
When capacity requirement are determined it will be easy
to determine whether some goods or services can be outsourced sothat the capital and manpower requirement can be reduced and theavailable capacities are used to augment core competencies thus
reducing the cost of the product or services to the customer. However,the following factors may restricts outsourcing.
I. Lack of expertise the outsourcing firm may not have the
requisite expertise to do the job requiredII. Quality considerations- loss of control over operationsmay result in lower quality. This is risk that the firm gets
exposed to.
III. Nature of demand- when the load is uniform and steady, it
may not be worthwhile to outsourcing. Absence ofsupervisions and control may be a hindrance to meet anyurgent requirements of the customer. This affects the
business especially if no production facilities bare built inthe organization
IV. Cost- when the fixed costs that go along with making theproduct does not get reduced considerably
MATHODS IMPROVEMENTMethods improvement start with methods analysis.
The focus of this process is to find out how a job is done breaking it downto elemental tasks so that they are amenable for analysis. This is done for
both running jobs and new jobs.
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For the new job, the description becomes the inputs for analysis. For
current jobs, the analyst depends on observation, records and suggestionsof the persons involved in the job. When improved methods are
suggested, they are implemented and records created for assessing the
consequences of the methods improvement procedures. The analyst
should involve all concerned persons in the process so that acceptance becomes possible and opportunities open up for further improvements.Moreover, the people actually involved would be interested in improving
their productivity and will help the analyst in the process.
BALANCING OF WORKSSATIONS
Assembly lines necessitate out stringing togetherworkstations which carry out operations in a sequence so that the product
gets completed in stages. Since the workflows has to be uniform andoperation may require different periods for completion the necessity of
line balancing is felt. Capacities at workstation and the workforce to manso adjusted that a products in the process of assembly almost
approximately the same amount of time.
RATIONALIZATION OF PACKAGING METHODS
With logistics becoming an important function of the
supply chainAnd outsourcing becoming the norm, packaging has become an important
aspect, packaging has become important. Space is at a premium andtherefore stacking and storing have to more scientific. Movement inside
the premise from one location to another location are being done withautomated systems and they need that the packaging system are designedfor safe transit, continuous monitoring-both for quantities and operations.
In case of outsourcing product the material used and their design should
facilitate reuse of the same, which brings in economy.
QUALITY CIRCLESKaoru is generally considered to have promoted the
concept of quality circles. It is well known that he is the originator offishbone diagrams to identify the root cause of any problem. The causes
for the existence of a problem are classified as pertaining to the material,processes or method or any factor that goes into production. The matter isfurther investigated and pursued till the exact is determined. Quality
circles use these principal in solving problems. The teams select projectselected on the above basis and implement action to achieve improvement
in the process with a view to improve quality. Since these activities arecarried out without affecting the regular day to day work and involve
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little continuous improvement in methods and quality. The capital
deployed is minimal, if at all, and therefore productivity is enhanced.
2. WRITE A DETAILED NOTE ON SPLIT-CASE ORDER
FULFILLMENT METHODS AND MECHANIZATION.ANS. This system looks at situations when bulk supplies in full cases toone or more destination are not done. Fulfilment of order which need
different merchandise in different quantities requires that cases willhave to be split, and pieces picked, repacked in cartons and ship to the
customer. Mechanisation helps in improving identification, pick-up and
repacking the material in addition to relieving monotony of the workers.A few strategies of achieving this objective optimally are discussed here.
ORDER PICKING METHODS
Items as per customer requirement have to be picked and packed in alogical manner and assigned to personnel so that their productivity is
maximized.
Accuracy of fulfilment of order is ensured by basic factors:I. Order extent- it is defined as the number of order to be
picked simultaneously by a picker in an assignment. This is
categorized as discrete order picking in which case a singleorder is selected at a time; and batch order picking in which
case the merchandise requirements of many orders are puttogether and selected for pick up in the geographical area
which is covered in single pass.II. Coverage extent it is the physical area to be traversed bythe picker in selecting merchandise for an assignment within
the picking system. The personnel pick up the merchandise
from a zone, the being a contiguous area with different
picking location. The boundaries may be fixed ordynamically adjusted to accommodate either personnel orcustomers. This zone is identified within the picking area is
considered for picking merchandise. Either of strategies isadopted to meet the constraints or opportunities which
maximize employee productivity and the customers needs.
SORTING AND ROUTING
Sorting is done for the purpose of easing theoperation of matching orders, merchandise and the customers for whom
they done. This activity can be done as when order are picked i.e. sortimmediate or by merging a number of order and batches are made to
consolidate the priorities for execution. This methods is called merge and
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sort. The strategy used depends on the total area of the zone, the number
of order, and the type of merchandise. And the economics of balancingall the above.
When order are routed among those zones where
picks are required, we call them routing the picks. When order are routed
from zone to zone, in a particular order, whether any picks are there ornot, we call them chaining. When multiple zones are coveredsimultaneously in different zones we call them parallel routing. As can be
discerned, no one single method is suitable for actual situations on site.They are formulated as a strategy for optimization of resources in view of
the constraints.
ORDER PACKING METHODS
Order fulfilling methodology cover one moreaspects i.e. the order pacing methods. When split-case is executed it
becomes necessary that the merchandise is repackaged for shipment tomeet the requirement of the customers. In the first method they
merchandise is usable by the customer directly and when the tools and
packaging materials are available with the picker and he can packthroughout the picking area.
CLASSIFICATION SCHEMESIn this section you will come to know about the coding of various
methods of splits picking and packing. The letters will uniquely identifythe method intended to be used and all personnel in the process will know
disposition status of the merchandise.Discrete order picking or batch order picking- letter D or B is usedzone picking or tour picking
Pack immediate assemble and pack
BS BATCH ORDER PICKING SORT IMMEDIATE
BM BATCH ORDER PICKING - MERGE& SORTZR ZONE PICKING WITH ROUTINGZP ZONE PICKING IN PARALLEL
For example, BSDZCA means batch order picking, sort immediate-discrete order packing, zone picking with chaining and assemble.
With this type of coding 24 ways representing the type of split orderpicking and packing are identifiable.
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CHOICE OF OPTIMAL FULFILLMENT STRATEGIES
The choice of order fulfilment strategy depends upon the predominant
order characteristics and category of distribution. They are determined bygeneral order characteristics such as-
a) Number of line- items;
b) Quality of pieces per line itemGeneral order categories are
a) Wholesale distribution usually large number of pieces of a
few items; b) Retail distribution-order for large quantities for a large
number of items;c) Direct marketing order for a small quality;
d) Consumer distribution small quantities of different items for purposes of evaluation promotion and consumption
The performance measures to be satisfied by the choice of strategy are to
minimize the costs involved and maximize desirable characteristics
They are
a) Minimize the cost of pick and pack for every order;b) Minimize the cost of shipping per order;
c) Reduce the time required per cycle;d) To increase the fill rate;
e) Improve accuracy of the elements of the process;f) Traceability and accountability of all transaction.Advance technology involving bar coding, feeding on line data ,high
speed processing an distribution of information across all nodes of the
supply chain help in improving efficiency, reduce costs and improve
customer satisfaction.
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3. EXPLAIN STRATEGIC MANAGEMENT PROCESS AND
STRATEGIC DECISION MAKING IN DETAIL.
ANS.STRATEGIC MANAGEMENT PROCESS
Most of organization process depend upon the structure
of the organisation, the hierarchical level, decision arrival mechanisms,communication system, authorization process, implementation
procedures, feedback and monitoring devices to formulate and implement
strategies. It is necessary to ensure that the process is effective andefficient and avoid loss of control. In essence, the purpose of strategies is
to leverage the companys advantages, prepare of strategies is to leveragethe companys advantages, prepare for the eventualities of uncertain
external happening and maximize the chances of success in itsendeavours. Organizational goals necessitate the adoption of certain
strategies, which are converted to function goals in the areas of finance,
marketing and operations. These goals are achieved by adoptingstrategies arrived at using organizational processes mentioned above.When these long term strategies are being implemented tactics may have
to be employed to meet short term challenges depending upon situations.The actual activities which result in out comes are called operations.
A business strategy is the result of a decision taken at the highest level.They are specific programme of action which outline hoe the resources
are deployed to achieve goals in an environment. A general framework toguide and activate think-tanks in the organization to come up withproposals. Action plans with time frames, authority hierarchies and feed-
back mechanisms are formulated and designed. At this stage detailed
scenarios as to the likely consequences are considered and contingency
plans worked out for implementation, if situations call for the same.Being in readiness with alternatives is a good way assuring the success ofany plan.
For example the production of a model of motor cycle is to be increasedby 25% and possibly reduce the price by 10%. This decision would have
been taken as strategy to meet the increasing demand which are e real- to enter a niche market of the competitor- to augment marketing departments claim after a vigorous
sales campaign- or any other reason.
The strategy for the marketing function would be many like promisingfreebies, make the commission attractive for the dealer, to open more
service outlets. The operations strategy would consider the following
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- additional machinery or sub-contracting
- methods to improve productivity- revamping assembly lines
- measures to improve motivation
- promoting existing employees new suppliers
look for opportunities to reduce costs as scaling up providesscope.
The above measures will be under consideration at all times. When a
change is considered, identification of areas of cooperation andcollaboration become visible. Opportunities arise for understanding and
resolution of problems. Setting up visible targets to meet deadlines
encourages application of constancy of purpose as per Deming. This initself would be strategy for improvement quality and productivity.
STRATEGIC DECISION MAKING
Decision making is the most crucial management function. Decision
commit the organisation and its member to activities which have financialrepercussions and affect the functioning of other who are connected withthose. Therefore decisions are taken after lot of deliberation which
involve data gathering, analysis and the predicting outcome. Accuracy ofdata, their relevance for the matter under consideration are matter which
affect the quality of decision. In addition, the following also form thebasis of decision making:
a) environmental scanning the business environment in whichthe firm exists and has to compete continually exhibits potentialfor opportunities and threats. Becoming aware of those and
their impact on the firm by a process of scanning is called
environmental scanning. The environment include the industry,
the marketplace, the governmental agencies, society, ecology,technology, etc. competitors may be gaining edge bydiversification, making forays into the firms niche market
making by new and better products; supplier could be formingcartel and preparing to drive hard bargains; the government
could be passing laws and issuing order which could affect thesupply of materials or restrictions on import and export or evenemployment conditions. adaptation to these dynamic factors by
environment scanning and basic strategy decisions is vital. b) Core competencies each organisation is started by an
entrepreneur or a small group of them who believed in someunique strengths which would give them a place in market.
Utilizing those strengths the venture would have succeeded and
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development and expansion take place either laterally or
vertically or in both ways. However, additional strengths orcompetences would have been acquires to augment of the
workforce an d additional facilities created, would be
continuously demanding and satisfying new needs. investor and
suppliers would be wiling to back an enterprise, who, theyhave, seen grow in strength. the developments andimprovement both in knowledge and skills make the core
strengths better. This tends to make these an advantage over thecompetencies. Using these advantages would from a part of the
decision strategy of the firm.
Core process of an organisation are determined by core competencies.Four main core process are customer relationship, new product/services
development, supplier relationship and order fulfilment. The emphasison these process depends on the order of industry, the length of its
existence and the consequent strengths built up in certain areas, the wayearlier successes have been achieved and the reinforcement they have
given to the organisation. One should remember that the environment is
always dynamic and the strategy formulation needs to be constantlyupdated for making implementation effective. Ultimately everyorganisation depends on the core compete cities which gives it an
advantage over the competitors.
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4. WHAT IS TQM? EXPLAIN QULITY APPROACHES OF
DEMING WHEEL AND JURANS QUALITY TRIOLOGY.
ANS. INTRODUCTION TO TQM
TQM is viewed from many angels as a philosophyas an approach and journey toward excellence. The main thrust is toachieve customer satisfaction by involving every body in the
organisation, across all functions with continuous improvement drivingall activities. TQM systems are designed to prevent poor quality from
occurring. The following steps are implemented to achieve total quality.
a) Take all measures to know what the customer wants voice ofthe customer. Develop methods that generate facts which can be
used for decision making. do not ignore the internal customer the next person in the process.
b) Convert the wants in to design specification, that meet orexceed customer expectation.
c) Process are to be designed so that they facilitate doing the job
right the first time. Incorporate elements that make it impossibleto make mistake. It is called fail sating or fool proofing. TheJapanese call it POKAYOKE.
d) Keeping record of all occurrences, procedures followed andconsequences. They help in validating the processes so that
continuous improvement becomes possible. More importantlyany gaps can be seen and rectified immediately.
One of the basic tenets of TQM is just because something is workingwell improvement is not necessary. The search must be continuous to findways and means to improve every aspects of the business process finance,
operation and management. Complacency should never be allowed to
creep in at any time. In this aspects, culture plays an important role. All
these require top management commitment
APPROACHES TO TQM:
Being practiced worldwide by different organisation, TQM has differentapproaches towards its achievement. The basic thrust of each of these is
realising excellence. All the approaches have a lot in common, but theemphasis shifts from one other. Needless to say, each organisation willuse any of these or even a combination to suit its structure, culture and
need. Some emphasise on the philosophy of TQM and the role ofmanagement and employees in being aware, committed and act. Some
expect us to use statistics more intensely. Some give us an integratedapproach.
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DEMING WHEEL:
Demings approach is summarised in his 15 points.
1. constancy of purpose for continuous improvement
2. adopt the TQM philosophy for economic purposes3. do not depend on inspection to deliver quality4. do not award any business based on price alone
5. improve the system of production and service constantly6. conduct meaningful training on the job
7. adopt modern method of supervision and leadership
8. remove fear from the mind of everyone connected with theorganisation
9. remove barriers between department and people10.do not exhort, repeat slogan and put up poster.
11.do not set up numerical quotas and work standards12.give pride of workmanship to the workmen
13.education and training to be given vigorously
14. sate and exhibit top managements commitment for quality andproductivity
15.using the above principles, Deming gave a four step approach to
ensure a purposeful journey of TQM. The slope is shown to indicatethat if efforts are let up the programme will roll back.
DEMING CYCLE PLAN DO - CHECK ACT
PLAN means that a problem is identified, process are determined andrelevant theories are checked out.
ACT PLAN
A P
CHECK DO
C D
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DO means that the plan is implemented on a trial basis. All inputs are
correctly measured and recorded.CHECK means that he trial taken according to the are in accordance
with the expected results.
ACT when all the above steps are satisfactory regular production is
started so that quality outcomes are assured
JURANS QUALITY TRIOLOGY
- JURANS uses his famous breakthrough sequence toimplement quality programmes. They are
Proof of need there should be compelling need to
make changes Project identification here what is to be changed
is identified. Specific project with time frames andthe resource allocation are decided.
Organisation with top managements commitmentis made in terms of assignment of persons,
responsibilities fixed
Diagnostic journey each team will determine theproblem result from systemic causes or random ordeliberately caused. Root causes are ascertained
with utmost certainty.
Remedial action this is the stage when changes
are introduced. Inspection, testing and validationare also included at this point
Holding on to the gains the above steps results inbeneficiary results. Having records or all action andconsequences will help in further improvements.
The action that resulted in the benefits derived
should be the norm for establishing standards.
JURAN has categorized cost of quality into four categories1) Failure costs internal these are costs of
rejection, repairs etc in terms of materials,
labour, machine time and loss of morale;2) Failure costs external these are costs of
replacement, on site rework including spareparts and expenses of the personnel, warrantycosts and loss of goodwill;
3) Appraisal costs costs of inspection, includingmaintenance of records, certification,
segregation costs, etc.4) Prevention costs the sequence of three sets of
activities quality planning, quality control
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and quality improvement from the triology to
achieve total quality management.
His arguments are that
1. Quality is the results of goods planning considering the needs of both internal and external customers and develops processes tomeet them. The processes are also planned to meet them.
2. Quality is built in to the system of manufacture, inputs andprocesses that are on stream like raw material, spare parts, labour,
machine maintenance, training, warehousing, inspection
procedures, packaging, etc . They have to be made to followstandards and control exercised to make sure that mistake does not
occur often and if they are corrected at the source.3. Quality improvement measures are essential to keep the quality
culture alive. Newer methods will be founds, some operations can be eliminated, improved technology available. In short as
experience is gained things can always be done better. It is for the
management to take the initiative and encourage the employees tobe on the look out for opportunities for improvement.
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5. COMPARE WORKFLOW WITH BPM. EXPLAIN IN
DETAIL THE PROJECT DEVELOPMENT PROCESSCYCLES?
ANS.
WORKFLOW VS. BPMWorkflow contains a number of entities in a unidirectional path with
nodes. each of these nodes may contain a number of elements material,
data, attributes, value. They come together for integration or even fordivision and will have transformation going on. The activities that make
these transformations are the sub process. So, there changes takingplace along the path and at the end we have a completed process. Every
detail has been worked out, the outcomes verified and correct broughtinto the flow so that nothing outward cocker. The only thing lacking is
flexibility that business situation demand all the time and because the
enterprise has to perform and excel in conditions of uncertainty,improvement and competition. Fortunately these are exceptions. Whilemajority of the humdrum goes on smoothly, we need to manage
exceptions. Notably, exceptions create new process, opportunities andhelp us get new insight in to the processes. It has been found that 80% of
process cost arise out of managing exceptions. These happen at many points in the value chain. Managing these is business process
management. Workflow does not offer option in the way processes areconducted. They have fixed routes, activities and schedules. Actually,there is not much management. BPM goes ahead not on a fixed track,
but on bumpy roads, swerving sharply to avoid collisions and overtaking
the vehicles that re ahead. It calls for all management skills.
THE PROJECT DEVELOPMENT PROCESS CYCLE
EVERY COMPANY WOULD BE INTERESTED TO IMPROVE
THEIR PERFORMANCE OVER THE THEIR PERVIOUSPERFORMANCE IN PROJECTS. IN ORDER TO IMPROVE
PROJECT PERFORMANCE, THE COMPANY MUST ASSUREQUALITY CONTROL AT EVERY STAGE OF THE PROJECTTHROUGHOUT THE PROJECT LIFE CYCLE.
The various steps which may be considered in the development of theprocess cycle in any project are listed below:
I. Planning for review: - in this step the main focus is on collection ofdata. Data is the main input requirement of any successful project
information system and therefore the project. Once the data has
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been gathered prepare a suitable plan for its analysis. Obtain
necessary commitment from management and team member toparticipate actively and take action on findings. It is necessary that
every project member gives his or her commitment to participate
and deliver the service/product in the project. Reviews are
necessary for every stage of the project. Prepare schedule for eachproject for each project review.
II. Conducting the review: - before the review prepare an agenda. The
agenda should be well structured in terms of time and content.Make necessary arrangement to gather in puts to the review. The
review leader is the project manager. Incorporate points, which are
external to the project. These external points have to be wellstructured to be reviewed. A reporter must be designated to
document key points of the meeting. An automated checklist mustbe formulated for the session. The use of flipcharts may be helpful
to collect data from participants.III. Take action on findings: - during the meeting, determine the points
which are critical to the project and its performance. The member
may have brain storming session to discuss critical points. Make alist of all such items discussed and items suggested and group thedata into categories and then prioritize, either by group discussion
or voting. Identify action items and assign a project member or ateam the task pertaining to the action planned. For all such action
and recommendations, prioritize the items depending upon the taskfor execution. After reaching consensus on results, summarize
project success factor, recommendation for further study and actionitems with responsibilities and due dates. Set expectations of scope,investment, time, etc., for each item and send a copy the team.
Follow up all the actions. Place review reports in the project
documents file, in the quality/productivity department and in the
library. Make reports available to manager of the life process forsimilar projects.
IV. Do continuous improvement: - continual improvement is one of the
management mantras. Every organization wants to improvecontinuously. It is not possible to achieve improvement unless
sufficient measures are adapted to measure improvement.Encourage the quality manager to take for quality themes thatemerge from review meetings. The quality manager should
highlight trends and de escalate chronic problems. Reviews re acheck process in the PLAN DO CHECK ACT (PDCA)
cycle of quality cycle. They are not just a one- time events. In thiscontext, act on recommendation from pervious project; plan to
capture data about project; do continuous. Improvement; check on
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hoe you are doing write a retrospective analysis. Do periodic
project review that will trigger mid project corrections. Conductimmediate, informal retrospective after solving unexpected
obstacles. Understand any impact on the reminder of the project.
Recognize people for extra efforts and noteworthy contributions.
Be open to attend review for other project. Learn from similarventures, warranty failures, customer survey and experience ofother division and companies. Be a part of continuous
organizational learning program that includes experimentation,evaluation and documentation with easy access and retrieval.
V. Critical success factors:- it is necessary that a company identifies
factor in a project. These factor may slacken the project if notfocused. Routines tasks may be assigned to lower level team
members as this may relive the project team from wasting theirskill set on routine matters. In terms of project delivery, the project
office can relieve project managers of takes, like filling forms andtemplates, getting these forms signed off, mailing, receiving and
checking items etc. regarding project management skills the project
office can help the project manager in the project scope definition, project kick off preparation and planning tasks, trough mentoringand coaching services. These are the combining strengths that
make the project manager to move forward and achieve the projectsuccess.
Regarding project quality reviews, the project management officeadds value providing processes, tools and project management
experience but any quality review process can be implemented bythe team without sponsorship from the management level.It is necessary to identify the entire critical success factor. One of
the critical successes factor for the project quality review process
implementation is to convince and sell the benefits to the
management team of the organization. The team should showexhibit better control of their project portfolio and thendemonstrate better control about business profitability.
VI. Results and benefits of the project quality reviews:- the main benefits of the project quality review are the project status is
formally visible to the whole organization. It creates awareness androom for improvement. Only reviewing, in a detailed manner,every project we can have a clear idea about the lack of knowledge
mistakes, errors, deviations, and their reasons.The project quality reviews helps the project manager and his/her
manager to enable the necessary and taking the action needed toachieve the project goals finishing the project on time, scope and
budget.
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The team can find benefits the project manager, for the customer
and for the sponsor.For the project manager because that process helps in terma of
discipline and control for the customer because, in the way that
process is anticipating results, also create some kind of proactive
behaviour in the project manager anticipating potential problem tothe customer and finally for the sponsor because this process helpshim to know project details and then to ask the customer upper
management level for clarifications.Management expectations are crucial for the project success but
project reviews add value to such expectations.
The above steps can be represented in the from a diagram to showvarious process items in a project. These diagrams will help in the
review process es to pin point facts and figures of concern postdelivery. Every flow and process can be studied and reviewed for
enhancement in the product or service deliverable in future.
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As an example consider packaging of a tonic bottle in a box;
ASSEMBLE
ASSEMBLE
STICK LABEL
ON BOX
BOTTEL TONIC CAP
OUTLER
BOX
PRINTED
LABEL
CHECK THE
FUTMENT OF CAP
ON BOTTLE
CHECK THE
ALIGMENT AND
POSITION OF LABEL
PACKED
TONIC
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6. WHAT IS JIT? EXPLAIN VALUE ENGINEERING WITH
EXAMPLES.ANS. INTRODUCTION TO JIT
JIT can be considered to be philosophy of manufacturing
founded on the principal of elimination of all waste and therebyincreasing productivity. When the philosophy is applied at workplace, the
approach results in providing parts in just right quantities at the right
time, thus lowering the costs and increasing productivity. Since no extraparts are available, production of only good parts is forced on the system.
JIT has been extended to mean continuous improvement. These principalare being applied to engineering, purchasing, accounting and data
processing also. We will see how JIT helps in implementing leanproduction systems. In these days when technology is able to provide us
with highly accurate equipment which have high capacities and the
business has become global meaning that both suppliers and customersare widely accessible. To remain competitive, cost efficiencies havebecome compulsory. JIT helps in this process. It is extended to the shop
floor and inventory systems of the vendors also. One of the mainchallenges for JIT is frequent changes in production schedules owing to
the changes in demand. This causes the procurements plans to changes. Inthe present day scenario where most manufacturing concerns depends
upon a number of suppliers, who in turn may outsource parts andservices, disruptions have a cascading effect. However, there is a limit tothe agility that a company can build into the system. Communication
right through the supply chain helps in reducing inventories and keep the
flow lines smooth. Success of JIT depends upon a lot of preparation and
committed implementation.VALUE ENGINEERING/ VALUE ANALYSIS
Basically it is a methodology by which we try to find substitutes for a
product or an operation. It can be conducted both internally andexternally. The concept took shape during the Second World War. The
thinking process calls for a deep study of a product and the purpose forwhich it is used, the raw materials used, the processes of transformation,the equipment need etc. and question whether what is being used is the
most appropriate and economical. This applies to all aspects of theproduct. For examples, let us consider a component needs a round brass
rod as raw material in size 21.5 mm. diameter. It has seven operations:cutting, drilling, chamfering boring. Milling, a different size, a different
tool, a different machine, a different cot sequence, a different tool for an
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operation, a different chemical, a different concentration, a different
voltage, shorter time or processing. Studies can be conducted to verifywhether any operation can be eliminated. Simplification of processes
reduces the cost of manufacture. Every piece of material and the process
should add value to of the product so as to render the best performance.
Thus there is an opportunity at every stage of the manufacturing anddelivery process to find alternatives which will increase the functionalityor reduce cost in terms of material, process and time. It should be
remembered that we are not seeking a cost reduction sacrificing quality. Ithas been found that there will be an improvement in quality when
systematic value engineering principles are employed.