Product RD Session 4 - Pushcart Case Study Part 2- Jan 2013

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    Product Research & DevelopmentSession 4

    Case Study of

    Pushcart for Vending Ice-Cream

    Part 2

    Department of Chemical Engineering

    2nd

    Semester 2012-2013

    V. M. Naik

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    Objectives of the Case Study:

    Illustrate the Steps, and Stages Involved in

    Product R&D, and the Nonlinear Nature of the

    Whole Process

    Illustrate the Skills and Competencies Required

    to MAKE AN INVENTION AND INNOVATIONHAPPEN

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    The Background

    An MNC Built an Ambitious Modern Plant for Ice-Cream, in

    India, and Set up a Unique Supply Chain to Improve

    Availability of Quality Ice-Cream to Consumers, in 1990s

    CITY COLD

    STORES

    ++ ++

    REFRIGERATED

    TRUCKS

    REGIONAL

    COLD

    STORES

    REFRIGERATED

    TRUCKS

    RETAIL CABINETS

    VENDING PUSHCARTS

    FACTORY

    COLD STORE

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    Background Continued.

    Ice-Cream Is a Delicately Structured Multiphase CompositeSystem. It Should Be Stored and Served at ~ -18Deg C forConsumers Safety and Delight

    Therefore Vending Push CartsWere an Important StrategicBusiness Imperative forIncreasing the Availability ofIce-Cream to Consumers

    ++

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    Schematic Design of the Original Push CartDeveloped Jointly by the Indian Business and a Laboratory in The

    Netherlands

    35 Kg of 35%PG-Water Eutectic Frozen to -25 deg C

    Employed as Nontoxic Coolant

    Poly Urethane

    (PU) Foam

    Insulation

    Eutectic

    CoolantJacket

    Freezeron

    Wheel++

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    Market Response

    Vendors Complained That the Push Carts Were TooHeavy and Difficult to Push

    Consumers Complained That the Ice-Cream Was

    Soggy When Purchased in the Afternoon

    Ice-cream Sales Were Far Below Break-even Level

    An Unrelated Discussion with the Business Head of

    CAME Region, Regarding the MAP-DAP Eutectics

    Triggered the Subsequent Events

    The Needs of Both, the Customers and Consumers

    Were not Met

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    CASE STUDY OF ICE-CREAM VENDING PUSH

    CARTS Business Sent a Technical Brief to Research

    Develop a Rigorous Theoretical Model of the

    Pushcart and Improve the Performance of the

    Non-Toxic 35%PG-Water Eutectic Coolant

    System So That:

    The Pushcarts Can Deliver Non-soggy Ice-

    Cream for at Least 10 Hrs

    AND, If Possible

    The Coolant Quantity Can Be Reduced from

    35 Kg to 20 Kg, to Achieve a Reduction in the

    Weight of the Push Cart by 15 Kg

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    CASE STUDY OF ICE-CREAM VENDING PUSH CARTS

    The First Step Was to Perform Reality Checks on the

    Technical Brief from Business

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    One Must Learn to Make Quick Back of the Envelop

    Estimatesfor Reality Checks

    Next Reality Check:

    Estimate the Expected Cooling

    Capacity of the Eutectic

    Reality Check1:

    What Could Be the Maximum Extent of Heat Ingress (DH) through

    PUF Insulation of the Walls of the Cabinet in 12 Hrs?

    DH = A * k * DT * t / l

    ~ 3600kJoules

    Please Note : For a liberal

    estimate ofDH, one can neglect

    the resistance by air films, and

    use the (larger ) outer surfacearea

    Tin=-200C

    Tout=+300C

    0.9 m

    0.6m

    Insulation:

    k = 30 mW/m oC

    l = 75 mm

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    One Must Learn to Make Quick Back of the Envelop

    Estimatesfor Reality Checks..

    Reality Check 2:

    What Is the Expected Latent Heat of Melting for the 35% PG-WaterEutectic System?

    DH of Melting = ~ X water* l m Water

    = ~ 200 k Joules/kg

    Please Note : For a quick

    conservative estimate ofDH for

    melting, the heat ofmelting/dissolution of the solute

    was neglected

    Typical melting

    curve of eutectics

    Temperature

    Enthalpy/Kg

    MeltingofEuMix

    TEu

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    Findings from Back of the Envelop

    Reality Checks 1&2

    Latent Heat of Fusion of PG-Water Eutectic

    Containing 65% Water~ 200 KJ/Kg

    Likely Heat Ingress in to the Box, through

    Insulation, over 12 Hrs ~ 3000 KJ

    Therefore the Theoretically Estimated Quantity of

    Eutectic Coolant Required to Counter the Heat

    Ingress for 12 hrs : ~ 15 Kg Maximum (as against 35

    Kg Actual)

    What Was Likely to Be the Source of Discrepancies?

    Next Steps : Verify Data and Assumptions

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    Conclusions:

    1. 35% PGWater Was Not an Eutectic System and Its

    Cooling Capacity Was Far Short of Theoretical

    Estimates/Requirements

    2. There Was Definitely a Need for Improvement of the

    Eutectic System.3. Was the Design of Pushcart Acceptable.? Not Sure

    D H = < 30 KJ/Kg

    Reality Check-3:Experimental Verification of Latent Heat of Melting of 35%PG-Water Eutectic

    Using Differential Scanning Calorimetry (DSC)

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    Case Study Continued.

    Next Steps :

    Additional Information Gathering, and FirstPerson Observations/Discussions on the

    Field, to Better Understand the Issues, as Well

    as for Deciding the Way Forward

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    Visits to Cold Store, Vendors, and Development

    Department

    Discussions with Customers/Fabricators/Development Team Regarding

    New Ideas and Their Feedback:

    (i) Electric Supply Unreliable

    (ii) Refrigerants in Use Not Suitable for Cooling the Eutectic below 30 Deg C

    (iii)Detachable Freezer Couplings not Reliable

    (iv) There Is No Better Coolant or Insulation Available in the World (!)

    (v) Dry Ice Poses Supply Chain as well as Safety Issues

    Field Observations:

    (i) Quick Ingress of Hot/Humid Air, When Lid Is Opened(ii) Equilibration of Air Temperature with Surroundings,

    in a Short Time

    (iii) Steady Ingress of Heat through Insulation,

    Heating/Melting of Coolant, and Slow Rise in Ice-Cream

    Temperature

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    New Important Learnings:

    Performance of Pushcart Depends on Several Coupled

    Factors and Processes. We Must Have a DependableTheoretical Modeling/Simulation Tool to Validate/Rank

    Quality of New Candidate Ideas for Performance

    Improvement

    We Must Co-invent the New Pushcart Design, and

    Eutectic System, if We Want to Succeed

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    Next Step:Build Theoretical Model For Predicting Heat Ingress and Ice-

    Cream Melting

    How Do You Build a Model for Multiple Coupled Phenomena with Vastly

    Different Time-scales within a Short Time and with Limited Resource?

    The Physical Model

    Enthalpy Temp Diagram

    for Cornetto Ice-Cream

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    17

    Building Theoretical Model For Predicting Heat

    Ingress and Ice-Cream Melting : The Way-forward

    Simplify Model by Decoupling Modeling of the Three Processes Which

    Operate at Three Distinct Time-scales, Viz. (i) Quick Ingress of Hot Air

    When Lid Is Opened, (ii) Equilibration of Air Temperature with Surroundings,

    (iii) Steady Ingress of Heat through Insulation, Heating/Melting of Coolant

    and Slow Rise in Ice-Cream Temperature

    The Physical Model

    Enthalpy Temp Diagram

    for Cornetto Ice-Cream

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    Theoretical Model For Heat Ingress and Ice-Cream

    MeltingResult 1..Quick Air Ingress and Its Rapid Equilibration

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    Theoretical Model For Heat Ingress and Ice-Cream

    MeltingResult 2 . Slow Heat Ingress through Walls of Container

    Comparison of Result 1&2 with Field Data Confirmed That the

    Modeling Methodology

    The Model Was Ready for Evaluation of

    Alternative Ideas

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    Generation of New Ideas and Their Evaluation

    Using the Theoretical ModelIdeas Generated in the Class Room

    Provide Sealed Dispensing System Store Ice-cream in Different Compartments

    Provide Cold Air Curtain/Internal Source of Cold Air

    Increase Mass of PG-Water

    Motorize the Pushcart

    Change the Composition of PG-Water

    Use a New Genuine Eutectic Coolant

    Increase Cooling Surface Area by Putting Frozen

    Eutectic in Small Ampoules

    Make Cylindrical Pushcarts to Reduce Area/Volume

    Ratio

    Use Better Insulation

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    Will Reducing Air-ingress Result in Substantial Performance

    Improvement?

    Answer : NO

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    Will Increasing the Weight of PG-Water System

    Solve the Problem?

    Answer : NO

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    Will Changing PG-Water Proportion Help?

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    Will Changing PG-Water Proportion Help?

    Answer : NO

    http://3.bp.blogspot.com/_JLeMz4WY6MM/TFD9xEDgGhI/AAAAAAAABvg/1pGsHrfHET8/s1600/propyleneGlycolPhaseDiagram.jpg
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    Will Use of a Genuine Eutectic with Teu= - 26 Deg Help?

    No Success

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    Will Use of Genuine Eutectics with Much Lower Teu Help?

    Option Not Acceptable Due to Refrigeration Constraints

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    Will Use of Additional Coolant Pads for Increasing Coolant

    Surface Help?

    No Success

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    Evaluation of Ideas.

    What Next?

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    A Principle to Remember :

    Problems Cannot Be Solved by Thinking Within the

    Framework in Which the Problems Were Created

    Albert Einstein

    O

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    Important Observations Which Prompted

    Conception Of A New Breakthrough Idea

    The Push Carts, and Therefore the Model Developed to

    Simulate Their Operation, Involved a Competition Between

    Two Heat Sinks viz. Ice-Cream and Coolant

    In All Alternatives the Coolant Was Not Fully Molten and

    Yet Ice-cream Temperatures Rose Above - 18 Deg C

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    Genesis Of A Novel Breakthrough Idea

    Why Not Put The Two Heat Sinks In Series With Each Other

    Vs

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    This Involved Modifying the Model to CheckPracticality of the Idea

    Thi I l d Eff t t M dif th M d l

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    This Involved Efforts to Modify the Model

    But the Result Was Worth the Effort

    A Novel Design for The Push Cart Was Born

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    The Magical Result

    HEAT SHIELDHEAT SINK

    Time (hours)

    0 2 4 6 8 10 12 14

    Ice-CreamT

    emperatu

    re(degC)

    -21

    -20

    -19

    -18

    -17

    -16

    Heat Sink

    Heat Shield

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    The New Idea Was So Powerful That It Worked with

    Even Higher Temperature Eutectics !

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    What Next ?

    File a Patent:

    The Idea Is So Simple That It Can Be

    Copied Very Easily. But It Is So Useful

    That It Has to Be Protected as an

    Intellectual Property

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    What Next ?

    File a Patent:

    The Idea Is So Simple That It Can Be Copied

    Very Easily. But It Is So Useful That It Has to Be

    Protected as an Intellectual Property

    Search for a Non Toxic, Non Corrosive Pure

    Chemical, or Develop a Genuine Eutectic

    System with High l, Which Melts between ~ 20

    and - 26 Deg C

    S h f N T i N C i P Ch i l

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    Search of a Non Toxic, Non Corrosive Pure Chemical,

    or Development of a Genuine Eutectic System with

    High l, Which Melts between ~ 20 and - 26 Deg C

    Likelihood of Finding an Eutectic Was Higherthan Finding a Pure Chemical

    Ice-Cream and Cryogenic Industries All Over theWorld, Had Worked on This Problem WithoutMuch Success.

    All Commercially Available Eutectic Coolants

    Were Both Corrosive and Not Safe Enough.

    S h f N T i N C i P Ch i l

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    Search of a Non Toxic, Non Corrosive Pure Chemical,

    or Development of a Genuine Eutectic System with

    High l, Which Melts between ~ 20 and - 26 Deg C

    Likelihood of Finding an Eutectic Was Higher thanFinding a Pure Chemical

    Ice-Cream and Cryogenic Industries All Over the World,Had Worked on This Problem Without Much Success

    All Commercially Available Eutectic Coolants Were BothCorrosive and Not Safe Enough

    ________________________

    How Do We Search for the Right Eutectic System?

    S h f N T i N C i P Ch i l

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    Search of a Non Toxic, Non Corrosive Pure Chemical, or

    Development of a Genuine Eutectic System with High l,

    Which Melts between ~ 20 and - 26 Deg C

    A So Called Rigorous Rational Approach:

    C1 C2 .

    .

    Cm

    L1

    L2

    ..

    Ln

    56 Million Components in

    CAS Registry Would Lead to

    !256!2

    !56

    M

    M

    Binary Combinations

    Search of a Non Toxic, Non Corrosive Pure Chemical,

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    Search of a Non Toxic, Non Corrosive Pure Chemical,

    or Development of a Genuine Eutectic System with

    High l, Which Melts between ~ 20 and - 26 Deg C

    Likelihood of Finding an Eutectic Was Higher than Finding a PureChemical

    Ice-Cream and Cryogenic Industries All Over the World, HadWorked on This Problem Without Much Success. All Commercially

    Available Eutectic Coolants Were Both Corrosive and Not SafeEnough. Use of Expensive Materials of Construction to Counter the

    Issues Was Not a Prudent, and a Viable Option in India. This Was Not a Rational Optimization Problem,

    but a Complex Multi-dimensional CreativeChallenge.

    Use ofHeuristic Insights about Phenomenologyof Solid-Liquid Phase Equilibria, SimplifiedTheoretical Thumb Rules, and a Hypothetico-Deductive Approach Was the Best Way

    Forward.

    Some Qualitative Observations on a Simple Binary

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    Some Qualitative Observations on a Simple Binary

    Eutectic System Formed by Two Immiscible Solids

    Congruous Melting

    Some Qualitative Observations on a Simple Binary

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    43

    Some Qualitative Observations on a Simple Binary

    Eutectic System Formed by Two Immiscible Solids

    Congruous Melting

    Eutectic Temperature of a Binary Mixture Is

    Always Lower Than the Melting Point of Either

    Component

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    44

    Some Observations On Ternary Eutectic Systems

    Three Binary Eutectics

    Usually Result in a

    Ternary Eutectic, with

    Melting Point Lower Than

    Those of All Three

    Components, and the

    Three Binary eutectics

    Composition of SuchTernary Eutectic Lies

    within the Triangle

    Formed by Three Binary

    Eutectic Points

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    If A Is a Solvent, and B a

    Solute, The Heat Absorbed

    During Eutectic Melting ~

    XAlA +

    XB D

    H

    SB-A-----------------------------------

    What Do You Do to

    Obtain an Eutectic withHigh Heat Absorption

    Capacity?

    Search For Suitable Eutectic : Our Approach

    Congruous Melting

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    If A Is a Solvent, and B a Solute,

    The Heat Absorbed During Eutectic

    Melting ~ XAlA + XB DHSB-A---------------------------------------------

    What Do You Do to Obtain an

    Eutectic with High Heat AbsorptionCapacity?

    __________________

    Choose a Solvent with High

    and a Combination ofComponents Which Forms an

    Eutectic Which Is Rich In

    Solvent A.

    Search For Suitable Eutectic : Our Approach

    Congruous Melting

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    If A Is a Solvent, and B a Solute, the HeatAbsorbed During Eutectic Melting ~ XAlA +XB DHSB-A

    ---------------------------------------------

    Choose a Solvent with High and a

    Combination of Components Which Formsan Eutectic Which Is Rich In Solvent.

    _________________

    Water Is One of the Most Obvious

    Choices of Solvent A.

    Now How Do We Choose Solute

    B ?

    Search For Suitable Eutectic : Our Approach

    Congruous Melting

    H D W Ch S l t B S h Th t It D M lti P i t

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    How Do We Choose Solute B Such That It Depresses Melting Point

    of Ice at Minimal XB & Forms an Eutectic at < - 20 Deg C ?

    B

    A

    A ixRT

    AforTl

    2

    D

    Congruous Melting

    +

    D

    +

    D

    A

    A

    B

    B

    A

    A

    A

    mB

    B

    AA

    mB

    B

    A

    A

    B

    B

    B

    B

    B

    mA

    A

    BB

    mA

    A

    MX

    MX

    MX

    iRT

    xiRT

    BforT

    Similarly

    MX

    MX

    MXi

    RT

    xiRT

    AforT

    l

    l

    l

    l

    2

    2

    2

    2

    ThinkingCreativeeQualitativfor

    ThumbrulesveQuantitatiSome

    H D W Ch S l t B S h Th t It D M lti

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    How Do We Choose Solute B Such That It Depresses Melting

    Point of Ice at Minimal XB & Forms an Eutectic at < - 20 Deg C ?

    B

    A

    A ixRT

    AforTl

    2

    D

    Congruous Melting

    BA

    BA

    mB

    BB

    B

    B

    AB

    mA

    AA

    A

    A

    B

    B

    B

    B

    B

    mA

    A

    BB

    mA

    A

    X

    M

    Mi

    RTTBforTLiquidus

    Similarly

    XM

    Mi

    RTTAforTLiquidus

    MX

    MX

    MX

    iRT

    xiRT

    AforT

    +

    D

    1

    ThinkingCreativeeQualitativfor

    ThumbrulesveQuantitatiSome

    2

    2

    2

    2

    l

    l

    l

    l

    H D W Ch S l t B S h Th t It D M lti

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    50

    How Do We Choose Solute B Such That It Depresses Melting

    Point of Ice at Minimal XB , & Forms an Eutectic at < - 20 Deg C ?

    B

    A

    A ixRT

    AforTl

    2

    D

    Congruous Melting

    B

    A

    BA

    mB

    BB

    B

    B

    AB

    mA

    AA

    A

    A

    B

    B

    B

    B

    B

    mA

    A

    BB

    mA

    A

    XMMiRTTBforTLiquidus

    Similarly

    XM

    Mi

    RTTAforTLiquidus

    MX

    MX

    MX

    iRT

    xiRT

    AforT

    +

    D

    1

    ThinkingCreativeeQualitativfor

    ThumbrulesveQuantitatiSome

    2

    2

    2

    2

    l

    l

    l

    l

    Look for Small Molecular Weight Well Dissociating Electrolytes Which

    Form Eutectics with Water at Temperatures near 20 Deg C

    Avoid Halides Corrosive

    Avoid Nitrites .Toxic

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    51

    Search For Suitable Eutectic : Our Approach

    Employ Water as Solvent for Its Large Latent Heat ofMelting and Low Cost

    Look for Low Molecular Weight Electrolytes Which FormEutectics with Water at Temperatures Near 20 oC

    Avoid halides..corrosive Avoid Nitrites/Nitratestoxic

    This Leaves No Choice from the Inventory ofFreezing Mixtures Reported in Literature

    What Next ? Look for Edible Salts of Organic Acids

    They are likely to be less corrosive as well

    Search For Suitable Eutectic : Our Approach

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    52

    Search For Suitable Eutectic : Our Approach

    Employ Water as Solvent for Its Large Latent Heat of Melting and LowCost

    Look for Low Molecular Weight Electrolytes Which Form Eutectics withWater at Temperatures Near 20 oC Avoid halides..corrosive

    Avoid Nitrites/Nitratestoxic

    This Leaves No Choice from the Inventory of Freezing MixturesReported in Literature. What Next ?

    Look for Edible Salts of Organic Acids

    They are likely to be less corrosive as well

    An Encouraging Finding :Sodium AcetateTEu = - 18

    oC

    What Next ?

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    53

    An Encouraging Finding : Sodium Acetate TEu = - 18oC

    What Next ?

    Further Lower the Freezing Point Using Other

    Non Corrosive Binary-Eutectic Forming Edible

    Salts

    Eg DiSodium Phosphate, Sodium Carbonate

    Adjust Composition Employing Heuristic/

    Phenomenological Insights about Multi

    Component Eutectic Systems, and Hypothetic-

    Deductive Approach, to Obtain Genuine Ternary

    or Quaternary Eutectic Point

    The Result

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    The Result

    DSC

    Temperature

    -35 -30 -25 -20 -15 -10

    HeatFlow

    in

    DSC

    New MarkI

    Eutectic

    PG35%

    Only the ThirdTrial Produced

    the Mark I

    Eutectic

    Composition!

    Was It a Fortuitous Accident?

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    He Who Catches Plenty of Fish

    Knows Where to Throw the Line

    ..A Chinese Proverb

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