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Productivity And Quality

Management

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HOTEL JAWAHAR

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Group Members Roll No.Mithun Jalui 82

Sunny Singh 89

Hitesh Sharma 91Sandip Guneshwar 95

Vaibav Kambri 105

Avinash Sonawane 107

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INTRODUCTION

Welcome to the Hotel Jawhar, an exclusive, contemporary

and dramatic luxury hotel of Ulhasnagar. Being in the heart of

the city, at just a walking distance from the most important

central business district of the city . The guests can truly enjoy

their stay here in modern comforts and luxury.

The prestigious Hotel Jawahar situated in Ulhasnagar, is a

arcade of modern tourism. It is very centrally located (just

about 2 km away from Ambernath Industrial Area withexcellent transport facilities available, and near to Ulhasnagar

Railway station). Hotel Jawahar is also located conveniently

close to the main commercial areas and Markets.

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INFRASTUCTURE1)The infrastructure of hotel Jawahar is tastefully build up and

is of high standard.

2)Very beautiful colors are having on the wall of hotel

Jawahar which create good effect on our eyes.3)Lighting is to good and its also shows the standard of hotel

Jawahar.

4)Quality furniture are arrange for the customers. Customers

feel very comfortable after sitting on it.

5)Air Conditions having in hotel and also in rooms for

better services of customers.

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Quality Management in Restaurant

& Food

1) Introduction to LittleBite.

2) Food Quality.3) Behaviour of the waiters.

4) Quality Atmosphere.

5) Speed of Service.

6) Caring for Upset Customers.

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Waiter Service ManagementIn Hotel Jawahar

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ROOM SERVICE QUALITY

MANAGEMENT

1)Food and drinks can be served in room uponrequest.

2)A variety of snacks is available to guests.

3)The Bellboys / valets look after their luggage and doany necessary shopping.

4)A housekeeper ensures the constant comfort of the

guests.5)Additional comforts in your room include air

conditioning, bathrobe, cable television, hairdryer,

internet access, newspaper, and shower.

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Innovative Quality

Management

1) Creating Innovation.

2) Little Bite Restaurant.

3) New kind of arrangements with marriage

and reception halls.

4) Charming Infrastructure.

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Extra Services

1) Parking facility.

2) Payment options through debit or credit card or

in cash.

3) Party Arrangements.

4) Medical Facilities.

5) Marriage and reception halls.

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Conclusion:-

1) It provides best services.

2) Attractive infrastructure and tasty food.

3) Luxurious and beautiful rooms.4) Good behavior.

5) Cost of service.

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Innovative Quality

Management