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©2005 Princeton Softech, Inc.
Anatomy of an Archiving Project
Important Considerations
PeopleSoft & JDE Focus
SNUG MeetingNovember 3, 2006
Jesse Johnson
2©2005 Princeton Softech, Inc.
Agenda: Addressing the Challenges
Key challenges for PeopleSoft sites-Performance and service levels
-Data retention compliance-Storage management-Data growth management-Application upgradesHow can archiving help?
3©2005 Princeton Softech, Inc.
Common Symptoms
Missed deadlines for critical business processes
- End of period financial close- Payroll processing
Deterioration in ad hoc query performance
Recent audit findings around data retentionUnplanned IT budget variances
Upgrade projects on hold indefinitely
4©2005 Princeton Softech, Inc.
Results from PeopleSoft Sites
Successfully archived millions of rows within batch window (<7 hours)CM_ACCTG_LINE : Was 26 million rows, Now 6 million rows
Chivas
Reduced scheduled MIPS upgrade by 50% or 4,000 MIPSHSBC
Archiving generated a first year ROI that exceeded our investment in archive software and labor
Giant Eagle
Implemented in to production in 2 months--by one staffer, part-time projectAIMCO
Financial reporting 50% fasterBausch and Lomb
500 GB PeopleSoft Financials database was reduced 50% Key functional processes now running 25% to 300% faster Upgrade run-time (7.5 to 8.4 Fin) reduced from 140 to 50 hours.
VOLT Information Sciences
7©2005 Princeton Softech, Inc.
Assess
Evaluate priorities- Which modules exhibit symptoms ?- Which versions targeted for sunset?
Define project goals- May vary by module and version
- Examples: speed payroll processing, support audit readiness, optimize storage utilization, more
8©2005 Princeton Softech, Inc.
Classify
Identify Complete Business Objects- Historical reference snapshot
Develop post-archive use cases- Who, what, how?- SLA for access- Retention requirements
9©2005 Princeton Softech, Inc.
Classification Example
Paycheck processing data and balances
AuditYearly2Payroll
Billing inputTroubleshootingQuarterly1Billing Interface
InvoicesAudit; Trend analysis
Yearly3Billing
Vouchers, Payments, fully paid and posted
Audit; Trend analysis
Yearly3AP
Ledgers, Journals, fully posted
Audit; Trend analysis
Yearly3GL
Business ObjectsAccess Requirements
ArchivingRetentionApplication
11©2005 Princeton Softech, Inc.
Archive
Confirm processing accuracy- Prevent orphans!
Evaluate archive administration and controls - Functional condition checks- Application integration- Support for customizations
Determine operational practices- Frequency of archive- Automated or manual operations- Online or offline
12©2005 Princeton Softech, Inc.
Store
Determine format of archives- DBMS vs. file
Define hardware targets- Number of tiers- Types of devices
Define file management - Across storage tiers
- Manual, or integrated storage controller (IBM Tivoli, Symantec)
13©2005 Princeton Softech, Inc.
Infrastructure Example
DATADATA
DATADATA
Tier I
Archive Server
CAS OpticalTier III
DATATier II
DATA
DisposalTape
Financials v 8.4
Financials v 8.0 HCM v 8.3
HCM v 7.5
14©2005 Princeton Softech, Inc.
Access
Analyze use cases vs. cost of access- Goal: match SLA to value to cost- Application independent access- Native application access
Communicate access terms & conditions- SLAs- Resource provisioning- Training on access paths
Retrieve from archive, reload to temporary environment
15©2005 Princeton Softech, Inc.
Tune
Deletes are expensive
- Evaluate indexing and partitioning strategies
- Tune SQL to match constraintsPeriodically review progress
- Archive more modules, more data?
16©2005 Princeton Softech, Inc.
Dispose
Build cross-functional team- Business, legal, audit, IT
- Business owns data, IT manages supporting infrastructure
Determine data deletion policies- Signoff by stakeholders- Which records to delete, and when
Ensure orderly disposal- Automated or manual delete- Audit trails
18©2005 Princeton Softech, Inc.
Princeton Softech
Proven leader in Enterprise Data Management- Solving complex data management issues since 1989
- In-depth functional knowledge of mission-critical applications and the business rules that govern them
- Over 2,200 customers worldwideIncluding nearly half of the Fortune 500
- Only true enterprise solution: across applications, databases, hardware platforms and operating systems
19©2005 Princeton Softech, Inc.
Evolution of Partnership
PeopleSoft Tools and Technology Partner - Regular meetings with PeopleSoft development- Pre-GA software access
January 2006: Oracle Consulting partnership to speed deployment of Optim enterprise data solution
Only Oracle partner offering a single, consistent data management solution validated by Oracle and applicable across entire Oracle stack
- E-Business Suite, Oracle E-Business Suite, JD Edwards EnterpriseOne, Retek, Siebel
- All custom and packaged applications running on Oracle databases- Provides a future-proof path to Project Fusion
20©2005 Princeton Softech, Inc.
Princeton Softech Optim
Single solution for managing enterprise application data throughout the information lifecycle
Applies business rules to assess, classify, archive, subset, de-identify, store, retain and access enterprise application data
Supports and scales across applications, databases, operating systems and hardware platformsOptimizes the business value of your IT infrastructure
21©2005 Princeton Softech, Inc.
One Companys Compliance Challenge
Major publicly-held electric utility company
Subject to SEC and Nuclear Regulatory Agency data retention regulations
Maintaining multiple legacy versions of unsupported PeopleSoft applications Failed Deloitte and Touche SOX Audit
- Unsupported vendor versions posed unacceptable risk
- No single version of the truth
Ordered to establish repeatable, consistent, and unalterable transaction retention processes by year-end
- Else: SOX non-compliance at Government deadline
22©2005 Princeton Softech, Inc.
Success: Sunsetting, Data Retention
Princeton Softech Optim- Archived historical business records for legacy
ERP systems; sunset unsupported versionsStandardized on current, vendor-supported version and common archive systemPassed Deloitte and Touche SOX audit
- Consistent, repeatable, unalterable financials retention
Established consistent reporting across application versions
- Business records preserved in audit-ready, snapshot in time format
- Respond accurately to discovery requestsArchiving support across future PeopleSoft upgrades
- Well positioned for their next upgrade, with less downtime
23©2005 Princeton Softech, Inc.
ERP Client: Chiquita Brands
JD Edwards EnterpriseOne supports core banana business
- GL, AP, AR, Sales Orders, Work Orders, Purchase Orders, Project Management
- Single global instance for NA/SA, EMEA - 1000 users, 400 concurrent during peak periods
Proactive approach to handle future data growth impacts- Data growing 9 gb per month - Potential for slower query response, longer batch cycles
24©2005 Princeton Softech, Inc.
Technical requirements- Integrated JD Edwards archive templates- Support for SQL database- Ease of implementation- Support for archiving architecture production, online archive, compliance
archiveBusiness requirements
- Corporate strategy purchase off the shelf softwareAvoid in-house development Resource drain
- PeopleSoft partner certificationCorporate standard for all 3rd party applications interfacing with ERP
- No loss of access to informationFacilitate year-over-year (YOY) reporting
Solution: Princeton Softech Optim
Chiquita: Archive Solution Requirements
25©2005 Princeton Softech, Inc.
Chiquita: Archiving Architecture
Compliance Archive
Production
Online ArchiveProduction Database Archive
Database
EMC Centera
Native Application Access to Archives
SQL, XML, ODBC/JDBC,
Report Writers, etc.
Access to Archives via Standard Tools
Years 0 - 2 Years 3 - 5 Years x - y
26©2005 Princeton Softech, Inc.
Chiquita: Implementation & Anticipated Benefits
ImplementationValidated implementation process for modules
- Example: how to implement standard G/L template out of the box and
- Leverage capability to incorporate site-specific customizations
Validated archive process based Chiquita s specificationsValidating access to data in archives
Anticipated BenefitsGrowing the business without growing the database
Avoid adverse impacts of data growth
Improve performance, online and offline Streamline database maintenance
27©2005 Princeton Softech, Inc.
Chiquita: Lessons Learned
Develop cross-functional consensus on archiving project- Business owns the data, IT manages the infrastructure to support business
requirementsIdentify resources needed from each department
- Business owners for each module implemented- They play an active role in proof steps, understanding information lifecycle
flow, verify data integrityDemonstrate proof steps to resolve any concerns about access to information Focus on biggest bang
- Example: G/L and Sarbanes Oxley requirementsArchiving helps address the global business requirement of maintaining
a high performing ERP system during peak instances, such as Quarter Closes or Big Sales Days. Bottom line from IT, archiving will help us exceed our SLAs.
28©2005 Princeton Softech, Inc.
Princeton Softech Clients ERP Archiving
Puerto Rico Federal Affairs Administration
State of Georgia