Extend Applications with Fusion Middleware - Oracleopnpublic/documents/webcon… · as PeopleSoft, JDE, Siebel and Retek and SAP applications. In fact, Oracle Fusion Middleware is

FUSION MIDDLEWARE WITH APPLICATIONS

Extend Applications with Fusion Middleware Extending ERP backend systems is a key topic for LOB executives and CIOs alike. Historically, applications were self-contained. Today, enterprises must integrate, orchestrate, access and analyze data and processes across applications, functions and departments to maximize the value of the applications investment and drive greater IT flexibility and speed. Middleware is the tool to bridge application and information silos in order to facilitate streamlined processes that increase customer satisfaction and improve quality and efficiency of business operations. While ERP modules implement standard procedures, extensions leveraging Oracle Fusion Middleware drive differentiation and competitiveness in the marketplace and enables execution of IT strategies such as Shared Service Delivery, Coordinated Outsourcing and Process Optimization. These needs span the entire Oracle Applications family, including the existing Oracle E-Business Suite as well as PeopleSoft, JDE, Siebel and Retek and SAP applications. In fact, Oracle Fusion Middleware is central to Oracle’s Fusion Architecture. Typical customer scenarios include Business Innovation with adaptable business processes leveraging Oracle SOA Suite and specifically BPEL for BPM, actionable insight with Oracle BI Enterprise Edition and BAM, self-service and collaboration leveraging Oracle Portal and enterprise-wide security and compliance through Oracle Identity Management Suite. Moreover, customers realize drastic improvements in IT ownership costs with a modern Middleware Suite that runs on low-cost hardware platforms such as Linux. 1. EXTENDING E-BUSINESS SUITE .................................................................................... 2 2. EXTENDING PEOPLESOFT ............................................................................................ 19 3. EXTENDING SIEBEL ........................................................................................................ 26 4. EXTENDING JD EDWARDS ............................................................................................ 31 5. EXTENDING VERTICAL APPS (RETEK, GLOG, DEMANTRA, IFLEX, SPL)...... 33 6. EXTENDING SAP............................................................................................................... 35 LEGENDS:

Fortune 500/Global 500 customer

Reference customer

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1. Extending e-Business Suite

Alcoa (Industrial Manufacturing)

Legacy system integration Alcoa is the world's leading producer of primary aluminum, fabricated aluminum, and alumina. Active in all major aspects of the industry — technology, mining, refining, smelting, fabricating and recycling. Alcoa's aluminum products and components are used worldwide in aircraft, automobiles, beverage cans, buildings, chemicals, sports and recreation, and a wide variety of industrial and consumer applications, including such Alcoa consumer brands as Alcoa® wheels, Reynolds Wrap® aluminum foil, and Baco® household wraps. In 2002, Alcoa embarked on an aggressive world-wide project of consolidating and migrating their shop floor, manufacturing and financial legacy systems to Oracle E-Business Suite. Alcoa sought an integration solution that would seamlessly connect and migrate information stored in the legacy systems to the Oracle E-Business Suite. For this project, Alcoa selected Oracle Application Server Enterprise Edition. OC4J, e-Business Suite

Avago (High Tech)

Simplified Middleware Stack for eBusiness Suite Re-Implementation Avago Technologies is a spin off of Agilent and supplies a wide range of analog, mixed-signal and optoelectronic components and subsystems to tens of thousands of manufacturers around the world. It inherited Oracle eBusiness Suite from its mother company Agilent. Given the reimplementation, Avago decided to simplify its technology and leverage the complete Oracle Fusion Middleware Suite including BPEL for integration and XML Publisher for Reporting/ Business Intelligence instead of previously used point solutions such as Tibco and Cognos. Avago is also considering to leverage Oracle’s EDI B2B engine and BAM. BPEL PM, e-Business Suite

BAE Australia

(Manufacturing)

BAE Systems to leverage BPEL to integrate EBS to a disparate set of applications BAE Systems is the premier global defence and aerospace company delivering a full range of products and services for air, land and naval forces, as well as advanced electronics, information technology solutions and customer support services. BAE Australia automated and streamlined data integration between Legacy System and Oracle eBusiness Suite (Purchasing Module) using SOA and Oracle BPEL Process Manager to provide a scalable, flexible and supported solution that offers end-to-end traceability.. It is also automating the provisioning process to cover system access to Active Directory, Exchange Server, LDAPs, Applications and Oracle Internet Directory as well as provisioning laptops, desktops, and mobile phones using Oracle Identity Management – project goals include Automation, efficiency, audit ability and traceability. BPEL PM, e-Business Suite, IAM Suite

Beyonics Technology

(High Technology)

Vendor Invoice Processing Beyonics provides advance contract manufacturing services to original equipment manufacturers in computer storage devices, medical devices, and electronics communication products. It also manufactures precision machining parts for the hard disk drive, electronics and automotive industries. Beyonics implemented Oracle Financials, Oracle Order Management, Oracle Discrete Manufacturing and Oracle Advanced Supply Chain Planning. Oracle’s B2B Integration is an important addition to Beyonic’s Advanced Supply Chain Planning solution. Before, the finance department used to take half a day to vouch invoices. With the Oracle B2B functionality, achieved through RosettaNet Partner interface processes for all vendor invoices, it will be able to cut that time down to half an hour. B2B, e-Business Suite

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Biogen Idec (Pharma)

“Batch Style” Integration Migration to Web Services Biogen Idec Inc. (formed from the merger of biotech companies, Biogen, Inc. and IDEC Pharmaceuticals Corp.), manufactures and commercializes novel therapies. Biogen Idec extensively leverages Oracle eBusiness Suite (11i Financials, Clinical, AERS Trial Mgmt.). It’s goal was to replace the existing “batch’ style (manual parsing of XML file dump) Oracle 11i HR to Brassring, a hosted iRecruitment application, integration with a Web-Services based integration. Web Services integration was perceived as a convenient and “high value” approach. With JDeveloper/ AS10g, “commodity coders” (Biogen Idec only has PLSQL coders, no Java talent) can wrap PLSQL calls as web services without Java experience. BPEL PM, e-Business Suite

Boral Limited (Engineering and

Construction)

Demand Chain EDI Boral Limited is Australia's largest building and construction materials supplier and has significant operations in the USA and in Asia. With some A$4 billion worth of sales, Boral has over 15,100 employees working across 650 operating sites. Boral primarily serves customers in the building and construction industries with operations concentrated in three key geographical markets - Australia, the USA and Asia. The Boral Group has leading market positions in all three geographic markets. Boral uses Oracle B2B Integration for their demand chain EDI transactions. Boral Limited is also an Oracle eBusiness Suite customer and has its B2B solution tightly integrated with its ERP modules. B2B, e-Business Suite

Catholic Education South Australia

(Education)

Learning 360 Initiative Leverages Oracle Fusion Middleware and Grid Computing Catholic Education in South Australia operates within the Archdiocese of Adelaide and the Diocese of Port Pirie to meet the needs of families who choose an education based on Christian principles in the Catholic tradition. Catholic Education South Australia (CESA) comprises over 46,000 students and nearly 7,000 staff in 104 primary and secondary schools across South Australia. Catholic Education are implementing an Oracle Enterprise Grid Computing architecture based on low-cost Intel blade servers to provide on-demand computing capacity for the Oracle Database and Oracle Fusion Middleware components. This platform will support Oracle Web Conferencing, Oracle Instant Messenger, Oracle Portal, Oracle Financials and Oracle Learning360 (a SOA-based J2EE application developed by Oracle Consulting). Portal, e-Business Suite

Cisco (High Tech)

Cisco will use Oracle SOA for streamlining order-to-cash, F2D (Forecast to Deliver) process Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Cisco had made multiple acquisitions leading to fragmented order fulfillment process (SAP, Oracle) coming from multiple different channels (Siebel CRM, Phone, Fax, web, EDI). Cisco was suffering from lack of any visibility into the orders. Coupled with this fact, they were moving towards the business model of bundling services with products. They wanted to create a flexible infrastructure not only to streamline their order processing but also absorb current and future changes seamlessly. Cisco will use the solution for 3 projects a) Quote to Cash; b)Synergy – Integrate multiple 11i instances 3)Forecast to Delivery. SOA Suite, Siebel, e-Business Suite

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City of Las Vegas (Public Sector)

City of Las Vegas automates PO processing between 11i and SPL City of Las Vegas utilized Oracle’s BPEL Process Manager to standardize and centralize eight integration solutions between the city’s Oracle E-Business Suite and its SPL application used for maintenance management. These integrations include Requisitions, Receiving Transactions, Item Catalog, and General Ledger information that flow from SPL into Oracle E-Business Suite. In addition, Purchase Orders, AP Invoices, Vendors, and Employee information flow from SPL into Oracle E-Business Suite. A combination of techniques is used to initiate the various processes since each has its own frequency requirements, but the primary tool used is Oracle’s Advanced Queue (AQ) technology. Various business events in both systems as well as scheduled PL/SQL concurrent programs within Oracle E-Business Suite populate the custom Queue in order to launch specific BPEL processes. This prevents SPL and Oracle E-Business Suite from needing to communicate directly since they both communicated to BPEL through the shared Queue. BPEL is now the preferred integration tool used at the City of Las Vegas, and additional BPEL processes are currently being built to further improve the efficiency and manageability the city’s other integration points. Innowave Technology is the SI. SOA Suite, e-Business Suite, SPL

Clifford Chance (Services)

Collaborate and automate office tasks in Microsoft environment Clifford Chance is the world's largest law firm with offices in 20+ countries and a large user of Microsoft applications (like other legal firms). Clifford Chance chose Oracle since their outlook based collaboration approach to share case information was unable to scale globally and provided limited search and case hand off capabilities. Using Oracle Collaboration Server to move away from MS Exchange Server and BPEL to automate office tasks requiring integration to EBS Financials and PSFT HR would unlock unstructured data. BPEL PM, e-Business Suite, PeopleSoft

Corporation Services Company (Services)

11i Application Integration to SAP using BPEL With $225M in annual revenue, Corporation Services Company (CSC) is a professional/ legal services company offering fast growing web-based legal services, among others to help companies register as businesses. CSC runs SAP Order Management and is in process of rolling out Oracle 11i Financials. BEA is the incumbent standard for custom J2EE applications. It also owns Oracle Identity Management. Against the SAP Netweaver competition, CSC decided to use Oracle BPEL Process Manager to create a standards-based integration infrastructure to integrate Oracle 11i Financials with SAP and other custom applications. BPEL PM, e-Business Suite, SAP

Dana Corporation

( Manufacturing)

Dana Corp leverages BEPL to connect disparate systems such as SAP, PSFT, and JDE Dana corporation designs and manufactures products for every major vehicle producer in the world. Founded in 1904 and based in Toledo, Ohio, Dana is a leading supplier of axle, driveshaft, engine, frame, chassis, and transmission technologies. Dana is focused on being an essential partner to automotive, commercial vehicle, and off-highway customers that collectively produce more than 60 million vehicles annually. Dana didn’t have common Financial System and there was no control on sourcing/procurement. It will leverage BPEL to connect disparate systems such as SAP, PSFT, and JDE. In the next 5-8 yrs, they will create a single instance of EBS and have it support Dana’s global processes. BPEL PM, E-Business Suite, PeopleSoft, SAP, JDE

Danish University (Higher Education)

Building a SOA framework in a heterogeneous environment The Danish Universities System, with over 18,000 employees, is the governing body that controls the public university system in Denmark. Since they had to re-invent the wheel every time they wanted to perform application integration, they needed a better, standards based solution. Danish University was very dependent on their SI for integration and wanted to move towards a SOA based architecture. Danish University chose Oracle SOA suite to built a standards-based platform for sharing data with other universities and integrate with 11i. Oracle was chosen over JBoss, IBM webSphere and Microsoft Biztalk because of its ability to exist in Java and .NET environments SOA Suite, e-Business Suite

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Emerson Motors(Industrial Manufacturing)

Employee Portal Reduces Costs by transforming Business Practices and enabling collaboration Emerson Motor Technologies, a division of St. Louis-based Emerson Electric Co., is the world's leader in electric motor development and production, manufacturing more than 320,000 electric motors each day. With some 13,000 employees at 24 plants worldwide, the business has realized that efficient internal communications and standardized self-service applications are key to optimum employee productivity. Emerson Motor Technologies initially focused on upgrading its human resources information system. In the process of product evaluation, however, it realized that a portal solution incorporating enterprise-wide operations would enable the company to improve communications and productivity. Emerson Motor Technologies chose Oracle Portal as the linchpin for deploying their future portal. This investment in infrastructure put the organization on the road toward transforming its business practices. The portal now provides a vehicle for centralizing data and for proactively pushing dynamic information to all Emerson Motor Technologies' users. Because it provides numerous communication channels--including self-service publishing capabilities and common access to applications, the portal also laid the groundwork for improved employee collaboration. The Emerson Motor Technologies' portal is quickly becoming the platform for multiple cost reduction initiatives. Portal, Fusion Middleware, e-Business Suite

FormFactor

(Manufacturing)

Re-engineer First Article (order-to-ship) process using Oracle BPA and Oracle SOA FormFactor designs, develops, manufactures, sells and supports precision semiconductor wafer probe cards. FormFactor was experiencing long queue at the initial design review phase, creating a bottleneck into the entire First Article process. Lack of communication and hand-offs between people and systems led to an erratic hand-off and resulted in incomplete designs. The situation was further compounded by the fact that order-to-ship process required numerous touch points across various backend applications (CRM, MES, Shopfloor Management etc). FormFactor will leverage Oracle BPA Suite and Oracle SOA Suite as the standard platform for First Article process re-engineering. Oracle SOA suite will provide the backbone for flexible and adaptable First Article Six Sigma business process. Process is presumably comprised of 157 activities, 350 dependencies and 50 hand-offs between different organizations. Oracle BPEL orchestrate the entire process with significant human intervention by integrating key applications like CRM (SalesForce.com), Shop floor Management (Oracle e-Business Suite), Manufacturing Execution System (PROMIS from Brooks Automation), electronic design workflow tools (WorkXpert), data sources like File Servers, Emails, Excel Spreadsheets and individuals from 13 different departments. Oracle BAM will track each critical activity in the end-to-end First Article process to median processing times and triggering corrective actions when the activity exceeds upper control limits BPA Suite, SOA Suite, e-Business Suite

Forsythe(High Technology)

Common Information Architecture Forsythe Technology, Inc. (Forsythe) is a leading national provider of technology infrastructure solutions. Founded in 1971, Forsythe acts as a trusted, independent advisor, helping organizations manage the cost and risk of their information technology infrastructure. To distribute accurate and timely information across the organization, Forsythe, in cooperation with its system integrator, Acquity Group, developed a common information architecture by implementing a secure SSL encrypted portal using Oracle Application Server 10g. By integrating it with Oracle E-Business Suite and existing legacy applications, Forsythe and its key stakeholders now have a holistic view of its business. For its intranet solution, it introduced a self-service HR solution that is accessible by all employees. To improve communication and knowledge transfer between employees, Forsythe developed a specialized portal solution for its field sales team and consultants. Lastly, to improve customer service and reduce costs, Forsythe exposed its legacy maintenance management application to customers using Oracle Discoverer and Reports (future plans include introducing a self-service order management system). Portal, BI, Reports,e-Business Suite, HR

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Gateway

(High Tech)

eBusiness Suite Integration Founded in 1985 in an Iowa farmhouse, Gateway has grown into one of America's best known brands with millions of satisfied customers. Gateway is now the third largest PC company in the U.S. and among the top ten worldwide. The company's value-based eMachines brand is sold exclusively by leading retailers worldwide, while the premium Gateway line is available at major retailers, over the phone and web, and through its direct sales force. Gateway decided for Oracle eBusiness Suite together with Oracle Fusion Middleware over SAP’s ERP offering together with Netweaver. It leverages Oracle BPEL Process Manager for its standards-based integration platform in conjunction with the roll-out of Oracle eBusiness Suite. BPEL PM, e-Business Suite

GE Healthcare (HealthCare)

GE Healthcare uses BPEL on webSphere for order-to-ship automation GE Healthcare provides services in medical imaging and information technologies, medical diagnostics, patient monitoring systems, disease research, and drug discovery. Leveraging Oracle BPEL PM, GEH integrated EBS to OTM and automated order-to-ship business process. This solution (order to ship) will provide detailed visibility in managing and tracking a shipment to all the involved parties such as the customer service representations and transportation partners and provide an accurate information such as lead times and delivery information. Customer service representatives will able to plan and select from a various modes of shipment, such as, air, ocean and road, instead of just sending the shipment via next-day air. This solution is expected to save GEH $8 - $10 M/ year in shipment costs. SOA Suite, e-Business Suite, G-Log

GE Plastics (Manufacturing)

GE plastics chose SOA suite to integrate Oracle 11i and GE’s custom apps GE is a world leader in providing engineering thermoplastic material solutions. In more than 60 countries worldwide, we help redefine the way OEMs design -- from concept to reality. GE Plastics chose Oracle SOA Suite when they started evaluating products to replace their WebMethods implementation (they were not happy with the complexity and cost of webmethods deployment. They chose Oracle SOA Suite because we were able to show a solution that was easy to deploy, had all the functionality they needed and proved that it can work with Oracle ERP and GE’s custom apps including online ordering system. One of the key functionality they needed was human workflow integration and Oracle was able to demonstrate ease of use around that quite well. SOA Suite, e-Business Suite

General Dynamics Land Systems

(Defense)

Consolidated web interface to common applications General Dynamics Land Systems, headquartered in Sterling Heights, Michigan, is a wholly owned subsidiary of General Dynamics Corporation. General Dynamics Corporation employs approximately 56,000 people worldwide with over $13.8 billion in revenues in 2002. Land Systems designs and builds armored vehicles and subsystems for the U.S. Army, Marine Corps, and international customers, and is the defense industry’s largest supplier of armored military vehicles. In a drive to integrate disparate systems and applications across their employee base, GDLS chose Oracle Portal as the centerpiece to build a consolidated web interface to common applications. Portal, Fusion Middleware, e-Business Suite

Godfrey Phillips (Consumer Good

Manufacturing)

Oracle eBusiness Suite and J2EE System Data Integration with BPEL Godfrey Phillips, incorporated in India in 1936, and headquartered in Delhi, is the second largest player in the tobacco industry in India. Godfrey Philips has recently implemented a pilot using BPEL for data integration and process management. This project is implementing 20-30 major processes and integrating 3 system endpoints including Oracle eBusiness Suite, and custom J2EE applications. The project will reduce double-entry of data, and significantly reduce the volume of data entry errors. Broader rollout is planned for late 2007. They will also implement Oracle Portal for accessing all the applications from the Portal interface. GPI already has some applications that are deployed on BEA application servers along with Oracle Database. Oracle won because we were able to show them the Oracle had superior functionality and a more complete platform BPEL PM, Portal, e-Business Suite

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Golden Gate University (Education)

Student Access Golden Gate University offers quality education designed to meet the needs of working adults with degrees in law, information technology, taxation, and business, including several unique MBA programs. Day, evening and weekend courses are available year-round at their San Francisco location and at teaching sites in northern California, Los Angeles and Seattle as well as online through their CyberCampus. With the aim of preserving student privacy, GGU, a private, nonprofit institution with about 7,000 students, began a massive revamp of its network and infrastructure in 2002. As a university, it faces unique identity management challenges because of the high level of transience in the student user base, and the changing roles a single identity can play over time. The development of GGU's university wide identity management infrastructure is ongoing and will include Oracle Identity Management infrastructure support for hosted Oracle E-Business Suite applications as well as in-house applications. Internet Directory, OSSO, e-Business Suite

Government of Western Australia

(Public Sector)

IT Service Delivery The Government of Western Australia aims to achieve a fundamental transformation in its approach to delivering commodity, and common, IT services to its hundreds of agencies - a Shared Services model with centralization of core processing and process enablement. The integration solution must also interact with Workflow processes, driving the need for Process Coordination and Orchestration as a fundamental requirement. The Government of Western Australia decides to implement core integration capabilities using Oracle Interconnect and layer process orchestration on top using BPEL. Oracle eBusiness Suite constitutes the back-end of this service-oriented architecture. BPEL PM, e-Business Suite

Grupo Industrial Saltillo (Manufacturing))

Grupo Industrial Saltillo leverages SOA for GM integration A major industrial group in Northern Mexico, Grupo Industrial Saltillo (GIS) for over 70 years has been manufacturing auto parts, construction materials and household products. GIS has a very important relationship with General Motors. Their processes are complex and involve a very high amount of business partners. To develop the Quality Incidences and Auditing Control project. GIS has a very important relationship with General Motors and in this relationship, the integration between both companies was very deficient, and needed improvements and to be re-engineered using service oriented architecture. GIS will use Oracle SOA Suite to develop the Quality Incidences and Auditing Control project. SOA Suite, e-Business Suite

Guangdong Mobile (Telecommunications)

Integrated Applications Management System With 30M+ subscribers and 10k+ employees, Guangdong Mobile (GMCC) is the leading mobile service provider in the Guangdong province and the biggest provincial telecom operator in China. GMCC started an IT consolidation initiative named IAMS (Integrated Applications Management System) to standardize the application development and deployment platform providing the shared Oracle eBusiness Suite application supporting services. Oracle’s leading BPEL Process Manager helps GMCC manage and optimize its business processes as part of this consolidated platform to run SOA applications. Built-in common application services e.g. User Management and Process Engine are interfaces via web services. BPEL PM, e-Business Suite

Hanjin Shipping (Transport)

SOA-based EAI to integrate Oracle e-Business Suite to Siebel Hanjin Shipping and its subsidiaries, Keoyang Shipping, Senator Lines and CyberLogitec, are working together to make a major contribution to global marine transport. Steadily expanding its business by introducing new vessels and developing logistics operations in key service areas, Hanjin Shipping operates 145 vessels that cover 80 major ports in 35 countries. Additionally, the Company operates 11 dedicated terminal facilities. Its 200 offices and third-party agents are spread across 53 countries. Oracle BPEL Process Manager is used to address the comprehensive EAI requirements to integrate Oracle eBusiness Suite, and Siebel. The project integrates a mix of heterogeneous systems leveraging Oracle Applications Adapter, Siebel Adapter, Tuxedo and JMS Adapters. BPEL PM, e-Business Suite, Sieber, Tuxedo Adapter, JMS Adapter

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Hanover (Manufacturing)

Hanover uses BPEL to integrate e-Business Suite and many other third party applications. Hanover Compressor Company (Hanover) is a provider of service, fabrication and equipment for oil and natural gas processing and transportation applications. Hanover uses e-Business Suite and many other third party applications. As a result getting a standardized report is too time consuming, labor intensive and not cost effective. Some major vendors required Hanover to conduct online invoicing and purchasing; their current environment did not meet the requirement. This affected their competitiveness in the market place. Average users had to remember many passwords to access business applications. This may have caused compliance issues as well as support workload. BPEL Process Manager will enable quick supplier transactions and managing business change. They will use Identity Management for user provisioning and single sign-on & XML Publisher for a global reporting standard BPEL PM, e-Business Suit, XML Publisher, IAM Suite,

Harvard Pilgrim Health Care

(Healthcare)

Healthcare Portal serves 760,000 members Based in the Boston suburb of Wellesley, Harvard Pilgrim Health Care provides medical coverage for more than 760,000 people in Massachusetts, Maine, and New Hampshire. After deploying a myriad of web sites and applications, HPHC sought to provide a common access point to existing web applications and consolidate the task of content publishing via a single Portal. Before choosing Oracle, HPHC looked at a number of portal and content management vendors. "Personalization, customization, and content management were expected givens from any product," said John Dunne, deputy chief technology officer. "Oracle Portal offered all these features plus the promise of full integration with Oracle E-Business Suite and an open, standards-based architecture. It made sense to go with a portal product we knew could eventually integrate naturally with the Oracle business applications we are running," Dunne said. In all, HPHC's new Oracle Portal-driven Web site, integrated with the existing transaction applications, serves some 760,000 health plan members, 22,000 medical providers, 2,000 employees, and a community of independent brokers. Portal, e-Business Suite

Helena Chemicals (Manufacturing)

ebXML Integration Helena Chemical develops, manufactures, and distributes agricultural chemicals and pesticides. A subsidiary of Marubeni Corp., one of Japan’s largest trading companies, Helena is one of six major competitors in the industry. With four manufacturing plants in the U.S., the company buys chemical precursors from Monsanto and other suppliers and sells to distributors, agricultural co-ops, agribusiness, and home & garden centers. Already an Oracle E-Business Suite and Database user, Helena is now implementing a complete supplier-oriented, ebXML-based e-commerce infrastructure entirely based on Oracle Fusion Middleware, including Application Server B2B, ebXML Adapter, BPEL (for managing external process definitions, Oracle Application Adapter and HTTP Server. BPEL helped Helena’s IT staff move away from hand-coding B2B process logic. BPEL PM, B2B, e-Business Suite

Helio (Telecommunications)

SOA for Order integration Helio, joint venture between SK Telecom and EarthLink, is a Mobile Virtual Network operator offering high-end mobile products to young and technology savvy customer segment. In an effort to establish leadership in the market, Helio wanted to launch the product rapidly and hence needed an immediate solution to streamline its order fulfillment supply chain process. It chose BPEL to automate 42 complex business processes by integrating Oracle Financials/Manufacturing/ Distribution, homegrown data warehouse and enables seamless integration with 3rd party logistics company Bright point via EDI. BPEL PM, e-Business Suite

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Horizon Lines (Transportation)

Horizon Lines to leverage BPEL to integrate EBS Financials to homegrown systems Horizon Lines, Inc. is the nation's leading Jones Act container shipping and logistics company, accounting for approximately 36% of the total U.S. marine container shipments between the continental U.S. and the three non-contiguous Jones Act markets of Alaska, Hawaii and Puerto Rico, and to Guam. The company is headquartered in Charlotte, North Carolina. This deal was a significant win over the MS BizTalk Server by BPEL PM, as the customer was already running BizTalk Server in a test environment. They’ll leverage BPEL to integrate EBS Financials to homegrown systems. BPEL PM, e-Business Suite (FI)

IDT (Telecommunications)

Integration using eBusiness Suite Adapter IDT is an industry leader in calling card distribution, selling over 373 million cards worldwide every year, marketing cards designed to meet the needs and requirements of numerous companies, communities, and consumers. Additionally, the company provides wholesale “carrier” services to other phone companies. IDT also markets a flat rate long distance plan available in the U.S., and offers a local/long distance bundled phone service in several states and the UK. Utilizing agreements with top-tier carriers like Cable & Wireless, IDT continues to focus on routing telecom traffic to niche markets such as South America, the Caribbean, and the Far East. With global switching facilities and fiber optic network, IDT is international in scope, providing over 20 billion annual telecom minutes of use. The company is expanding worldwide, with offices in than 17 countries. Annual revenues increased more than thirty-fold from Fiscal 1996 to Fiscal 2004, rising from $58 million to $2.2 billion. IDT has implemented Oracle eBusiness Suite and leverages Oracle BPEL Process Manager together with the eBusiness Suite Adapter for a standards-based integration infrastructure. BPEL PM, e-Business Suite

Ingersoll Rand (Industrial)

Identity-Driven Portal Most people who have heard of Ingersoll-Rand typically think of the company as a construction and mining machinery maker. That’s understandable because Ingersoll-Rand has participated in the world’s construction and mining industries since 1871. Today's Ingersoll-Rand is a global innovation and solutions provider with powerful brands and leading positions within its markets. The company features a portfolio of worldwide businesses comprising an enviable roster of leading industrial and commercial brands, such as Bobcat compact equipment; Club Car golf cars; Hussmann stationary refrigeration equipment; Ingersoll-Rand industrial and construction equipment; Schlage locks and Thermo King transport temperature-control equipment. These, and many other Ingersoll-Rand brands, are positioned as number one or two in their markets. Ingersoll-Rand employs approximately 36,000 employees throughout the world, and we operate approximately 80 manufacturing facilities, more than half of which are located outside the United States. To secure its dealer portal that enables thousands of its dealers to access hundreds of IR products across multiple product lines from a central location, giving them a single sign-on across their applications (including Oracle eBusiness Suite) leveraging different technologies, Ingersoll-Rand has deployed Oracle Access Manager. Access Manager, E-Business

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Jeppesen

(Aerospace)

Jeppensen uses Oracle BPEL to integrate with 11i, PSFT and TIBCO Jeppesen is a divison of Boeing and a leader in providing navigation and operations management for air, sea, and rail travel globally. Jeppesen has an extremely heterogeneous environment with PeopleSoft, E-Business Suite, point solutions, and legacy systems using a variety of technologies. After looking at TIBCO, Jeppesen decided to use Oracle SOA. Jeppesen is using BPEL PM to integrate Taxware and a 3rd party Ecommerce Portal. Initially, the proposed solution was based on Tibco but SIs Sierra Atlantic & Solbourne managed to position Oracle BPEL PM as a better product. BPEL will interoperate with TIBCO as the enterprise messaging solution. Key solution components include a common platform and services for payload archival, retry capabilities, notifications, logging, and error handling SOA Suite, e-Business Suite, PeopleSoft

Libgo (Public Sector)

NGTS (Next Generation Travel System) To be able to grow, LibGo Travel needed to migrate from its mainframe IT to a modern Tech and ERP stack. It phased-in its custom and best-of-breed ISV J2EE applications as well as Oracle ERP including Customer Data Hub via Oracle Integration transmitting thousands of messages every day from remaining mainframe systems every day. At the end of this phase-in process, Oracle Integration will remain as the integration solution between Oracle ERP and best-of-breed J2EE applications, such as a next generation booking system. SOA helps LibGo Travel integrate with key third party travel providers via web services in a high volume transaction environment, which required evolved caching strategies. SoA Suite, e-Business Suite

Marvell Semiconductor (High Technology)

RosettaNet B2B gateway and manufacturing data interchange Marvell is the industry leader in innovating the highest performance broadband communications technologies that enable next-generation networking and storage products. Offering diverse solutions that touch every point of the communications infrastructure, including enterprise, metro, home, and storage networking, Marvell delivers revolutionary products combined with world-class technical and process support, enabling our customers to establish market leadership in the delivery of high-speed broadband communications. Integrating with subcontractors across its distributed manufacturing operation is fundamental to Marvell's business. The company based its integration strategy on two aspects of Oracle Application Server Integration, the solution's core integration features and the RosettaNet B2B gateway. Oracle B2B integration implements the sophisticated RosettaNet standard for manufacturing data interchange. SOA Suite

Masterlock

(Manufacturing)

MasterEase using Oracle Portal In May 2001 Master Lock launched a custom online order tracking service, called MasterEase, which the company built in three months using Oracle Portal. Twenty-five percent of calls coming into the MasterLock call center were from customers checking the status of their orders. As this information was readily available in IT systems, MasterLock simply built a system to consolidate the information and present it in one view to customers online. By giving customers automated, 24/7 access to order information, Master Lock was able to recoup its entire investment in the portal in less than a year. Today, 60% of order checks are performed online. Customer questions about order status dropped 25% and proof of delivery checks take a minute and a half compared to three and a half minutes previously, a 57% increase in efficiency and a 40% cost savings. The Portal has proved so popular that many customers have signed up their purchasing agents as well as their customer service staff, warehouse/receiving staff, and sales departments. In addition to using Oracle E-Business Suite, Master Lock plans to use Oracle Portal to build and deploy additional custom applications outside of the traditional envelope. Portal, e-Business Suite

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MediaPost (Media)

Mediapost chose Oracle SOA Suite to implement order management business process.. Mediapost is a leading French public company. It is an on-line resource for all advertising media professionals - TV, cable, radio, print, interactive, online, agencies, buyers, planners. It chose Oracle SOA Suite to implement order management business process using Java front-end clients (used in post offices and call centers) connected via web services orchestrated with BPEL PM through the Oracle 11i EBS integration. Mediapost chose SOA Suite based on performance and ability to integrate processes between EBS and other custom applications using standard-based technology. Oracle was able to show all three complex POC requirements outlined by Mediapost in the timeframe required. SOA Suite, e-Business Suite

Monster (Services)

World’s Top Job site uses BPEL for EAI With $400+M in annual revenue, Monster (formerly Monster.com) is the world's top job search Web site, attracting some 18 million unique visits each month with more than 800,000 US job listings and some 34 million resumes. The company also operates 25 sites in more than 20 other countries worldwide. Monster uses BPEL and ESB for its EAI infrastructure. Enterprise integration needs include several processes related to customer information, invoice data, employee time synchronization and employee benefits. In this environment, BPEL interfaces with Oracle eBusiness Suite, Siebel, ADP as well as specialized packages such as Pepper, Advision and Prosite. Monster uses Oracle SOA to provide collaboration between various .NET based international job sites. BPEL and ESB leveraged to create an order-to-invoice composite application spanning SEBL (CRM) and Oracle Financial application. SOA based architecture allows Monster to easily add the applications of new regions – job sites, CRM, and ERP - without any significant efforts BPEL PM, ESB, Siebel, e-Business Suite

MSC Software

(High Technology)

MSC uses BPEL for 360 degree view of customer MSC Software creates software to enable creation of high tech semiconductor products. MSC software was unable to provide a consistent experience to its customers as its customer information was scattered across multiple applications, and the pain was exacerbated due to high growth rates. Finance, Support and Sales were using separate sources of truth and often created conflicting agreements with customers. MSC decided to create a Customer Data Hub and utilized Oracle BPEL as the process automation tool to aggregate customer information from custom applications, databases, Siebel and E Business Suite. BPEL PM, Siebel, e-Business Suite, Customer Data Hub

Network Appliance, Inc. (High Technology)

PO Invoicing Automation using BPEL and BAM Network Appliance, Inc. (NetApp) is a world leader in unified storage solutions for today's data-intensive enterprise. Since its inception in 1992, Network Appliance has delivered technology, product, and partner firsts that simplify data management. NetApp® storage solutions include specialized hardware, software, and services, providing seamless storage management for open network environments. NetApp had total lack of Visibility into Order Progress hampering distributors' communication to their customers. Using Oracle BPEL PM ad BAM, NetApp has transformed Order Mgmt. and Invoicing process. Oracle BPEL integrates Siebel CRM with 11i Financials and Oracle BAM provides dashboard with information on B2B transaction cycle times, volume counts & order status. This solution interoperates with TIBCO BusinessConnect and TIBCO ESB. BPEL PM , BAM, e-Business Suite, Siebel, PeopleSoft

New York State Thruway Authority

(Public Sector)

New York State Thruway integrates financial systems to improve strategic sourcing NYSTA manages the NY toll thruway and NY state canals and manages collections for 230 million vehicles per year with over $760M in revenue. New York State Thruway will use BPEL to integrate several disparate financial legacy systems that include Oracle EBS Grants Management, Peoplesoft HCM, mainframe systems, customized commercial software, and in-house developed applications to allow NYSTA to lower cost of goods purchased by increasing strategic sourcing, reduce manual efforts for purchasing requisitions and GASB 34 reporting requirements, and provide real-time, easily accessible business information. BPEL PM, e-Business Suite,PeopleSoft

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Novell (High Tech)

SOA for order management automation Novell is a leading provider of enterprise software and services, offering security and identity management, resource management, desktop, workgroup, and data center solutions. Novell was suffering from Fragmented customer, pricing, product, and inventory information. It had inefficient business processes with manual intervention and information reconciliation. Oracle BPEL was implemented to manage and automate the channel order entry process, checking customer status and pricing information from Siebel, and obtaining real-time inventory information from Oracle E-Business Suite. Upon order entry, E-Business Suite decrements inventory and proceeds with billing and shipping processes. This greatly improved channel sales process and increased customer/partner satisfaction with real time accurate information. SOA Suite, PeopleSoft, Siebel, e-Business Suite

NSTAR (Utilities)

SOA and IAM for self service access and employee provisioning NSTAR is the largest Massachusetts-based, investor-owned electric and gas utility, with revenues of approximately $3.6 billion and assets totaling approximately $7.8 billion. NSTAR transmits and delivers electricity and gas to 1.1 million electric customers in 81 communities and 300,000 gas customers in 51 communities. NSTAR wanted to give more control to its customers by exposing its internal applications. Self Service functions like services start/stop, update personal info would help improve customer satisfaction. NSTAR did not have its self-service functionality integrated with Oracle Apps CRM. Provisioning of employees in PeopleSoft HR environment was manual. Oracle recommended FMW for externalizing Oracle CRM. IDM was proposed for securing and provisioning contractor access to internal apps. Xellerate story resonated well for provisioning employees on PSFT SOA Suite, IAM Suite, e-Business Suite, PeopleSoft

Office Depot (Retail)

Integration of heterogeneous IT infrastructure Office Depot is a global supplier of office products and services, with more than 47000 employees and sales exceeding $14 billions. Under the new CEO and CIO management, IT had a huge pressure to reduce costs. With a heterogeneous infrastructure of SAP, PeopleSoft HR & Financials, Teradata DW and IBM mainframes, OfficeDepot decided to consolidate using Oracle EBS and Oracle Data hub and will leverage Oracle BPEL for Retek to Oracle EBS and PeopleSoft HR to EBS integration. SOA Suite, Retek, e-Business Suite, PeopleSoft

Openwave Systems (High Tech)

Quoting approval automation Openwave (Nasdaq: OPWV) developed much of the technology behind the wireless application protocol (WAP) standard, provides software and services that wireless operators use to give customers Internet and corporate intranet access from their mobile phones. Its applications allow service providers to offer e-mail, Web navigation, and messaging services to mobile users; Openwave also offers infrastructure software to automate tasks such as billing and service provisioning. The company's customers include Sprint and KDDI. Openwave is a global company with approximately 1,300 employees, and is headquartered in Redwood City. Openwave uses BPEL to orchestrate human workflow oriented quoting approval process by integrating Salesforce.com with 11i. BPEL PM, e-Business Suite

Orient Overseas Container

Line (Transportation)

OOCL uses Oracle Access Manager and Identity Federation to increase competitive edge Orient Overseas Container Line (OOCL) is a wholly-owned subsidiary of Orient Overseas (International) Limited (OOIL), a public company (0316) listed on the Hong Kong Stock Exchange. OOCL is one of the world's largest integrated international container transportation, logistics and terminal companies. As one of Hong Kong's most recognized global brands, OOCL provides customers with fully-integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, North America and Australasia. Customer looking to increase competitive edge through an e-business model and terminal carrier alliance (an e-business place for transactions with multiple ocean carriers from multiple customers). The previously had ineffective management of shipper user identities across different members in the alliance in the e-business platform. This inefficiency was leading to high operation & management costs. Using OAM and OIF, the company is able to interoperate with partners’ applications via standards-based federation protocols. They have reduced costs by allowing member companies to manage their own user identities. Access Manager, e-Business Suite

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Paetec (Telecommunications)

Composite Intranet Application PAETEC Holding Corp. is a telecommunications company headquartered in Fairport, New York. Founded in 1998, PAETEC is a provider of integrated communications services, including local and long distance voice services, data and Internet services, software applications, network integration services, and managed services. PAETEC currently provides these services to medium-sized and large businesses, colleges and universities, hospitals, hotels, governmental organizations, financial markets, and affinity groups within its service area. Paetec needed a next-generation Composite application, which provides integration of existing internal systems and E-Business Suite in a standards-based Java EE framework. WebCenter is in place to deliver such a solution. The application is initially designed to be deployed initially across the employee intranet, supplanting existing solutions based on homegrown HTML, Kintana-generated HTML and Oracle Portal. The second phase will see an Oracle WebCenter-based framework deployed to customers and partners on the internet. WebCenter, Java EE, Portal, E-Business Suite, SOA, ADF

Pepsico (CPG)

Supply chain optimization PepsiCo, Inc. (PepsiCo) is a global snack and beverage company. PepsiCo manufactures, markets and sells a variety of salty, sweet and grain-based snacks, carbonated and non-carbonated beverages and foods. Pepsico uses SAP worldwide, but Pepsico UK, an Oracle E Business Suite user, chose SOA Suite with BPEL for supply chain optimization over SAP and IBM. Oracle won due to support for standards and tight integration with EBS. Standards ensured that Pepsi suppliers are not locked into any vendor and can choose independent standards based solution. Also any mandated change in middleware internally would ensure that standard based BPEL processes could be transitioned with little disruption. BPEL PM, e-Business Suite

PetroBras (Oil and Gas)

Petro Bras, Brazil’s leading oil retail distributor, chose Oracle SOA over IBM and BEA Petrobras Distribuidora- Petrobras Distribuidora is the retail distribution arm of Brazil's state-owned oil company, PETREO BRASILEIRO (PETROBRAS), which is also the country's largest government-controlled business. They will Integrate Oracle E-Business Suite CRM with SAP R/3 and legacy applications. Oracle was chosen despite BEA being the standard J2EE server and IBM being the standard integration product. SOA Suite, e-Business Suite, SAP

Qtel (Telco)

OAM allows for improved communications with customers which leads to greater customer satisfaction Qatar Telecom (Qtel) is the exclusive telecommunications provider in Qatar. Its principal activities include local and international fixed telephone, mobile, Internet, data and cable television services. Qtel neded to improve communications with its suppliers and customers in order to remain the leader in their market. They had virtually no online collaboration with suppliers and was heavily weighted by paper processes. Oracle Access Manager was chosen part of an iAS and Collaboration Suite package due to its ability to integrate with Collaboration Suite, Oracle Portal and E-Business Suite. Qtel has now reduced costs as secure online collaboration is rolled out to suppliers and improved communications with customers, which has led to greater customer satisfaction. Access Manager, E-Business

Qualcomm (High Tech)

SOA Suite for Entitlement Provisioning Qualcomm CDMA Technologies needed a comprehensive, highly available infrastructure to build and deploy custom applications for both internal and external use, including: a Documentum-based system running on AS10g that provides document sharing with Qualcomm’s suppliers; a custom J2EE Chip Testing Work Request System for the engineering and operations department to track the requests and parameters for testing chips (using TopLink). For its customer design engineers, Qualcomm offers Qualcomm Developer Connections, a self-service environment for design documents and support. This environment leverages eBusiness Suite iSupport as well as the Documentum system running on Oracle Application Server 10g. Qualcomm uses BPEL on top of its Tibco messaging bus to implement an SOA-based entitlement provisioning process across multiple applications. SOA Suite, e-Business Suite, Documentum

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Quantum (High Technology)

BPEL for 11i integration and IAM for compliance Quantum provides data protection with simple, scalable data storage and data protection solutions from the desktop to the data center. Quantum realized that best of breed strategy for applications was not paying off. They had underutilized Oracle E-Business Suite and made investments in numerous fragmented applications. New management decided to standardize on EBS and also use BPEL and BAM to provide consistent process automation and middleware across the enterprise. Quantum also purchased IDM to secure EBS for compliance issues. A recent acquisition enhanced the need for rolling out IDM to larger number of employees. Using standardized BPEL PM, Quantum plans to overcome existing integration issues with IBM Crossworlds solution. BPEL PM, IAM, e-Business Suite

RedHat (High Technology)

The Red Hat Network Since launching operations in 1996, Red Hat has helped make Linux-based, open source software a force to be reckoned with in the world of operating systems. As evidence: in 2003, Red Hat garnered 25% of the server operating system shipment market. Red Hat’s Support Subscription Management package (core business) required to improve efficiency of the renewal process. It selected Oracle SOA Suite to improve efficiency and flexibility of ordering process and execution real time access to order processes. SOA Suite will also be used for web Services Re-architecture of Red Hat Network. BPEL PM, e-Business Suite

Rogers Communications (Telecommunications)

eBusiness Suite Integration via BPEL PM Rogers Communications Inc. is a diversified Canadian communications and media company. Its three primary businesses include Rogers Wireless, Canada's largest wireless voice and data communications services provider and the country's only carrier operating on the world standard GSM/GPRS technology platform; Rogers Cable, Canada's largest cable television provider offering cable television, high-speed Internet access and video retailing; and Rogers Media, Canada's premier collection of category leading media assets with businesses in radio, television broadcasting, televised shopping, publishing and sport entertainment. Rogers uses BPEL (instead of Interconnect, as initially planned) as a standards-based integration tool for its Oracle eBusiness Suite deployment. Deloitte Consulting leads the implementation of this BPEL integration project. BPEL PM, e-Business Suite

Santos (Energy)

OID for Directory Services and BPEL for Data Integration Leading oil and gas exploration and production company based in Australia, with operations in Australia, Egypt, Indonesia, Papua New Guinea, and the US. Oracle E-Business Suite 11i users are synchronized with Oracle Internet Directory for Enterprise Directory Services, and this minimizes the cost of password resets, reduces user maintenance costs associated with database users and supports risk and audit compliance associated with staff turnover. Oracle Portal delivers personalized information from Projects Data Mart, and more recently Santos implemented BPEL for EAI. BPEL is used to integrate data for three different projects, specifically Seismic Tracking Data, Tech Studies Catalog and DB Map fields, and oil and gas wells. OID, Portal, BPEL PM, e-Business Suite

Schneider National (Transportation)

Role-based Dashboard Portal Schneider National, Inc. is the largest privately owned truckload carrier in the United States. Based out of Green Bay, Wisconsin. the company was founded in 1935. The company is the third-largest of all trucking & logistics companies in the United States. It currently operates 14,000 tractors, 40,000 trailers, and has partnerships with over 6,000 carriers. Schneider is in the process of implementing a role-based portal, which will be deployed across their organization and to customers and partners. Content will be tailored for specific user groups, such as senior executives, logistics planners and customers and partners, providing real-time access to assets, shipments and employee information via the Portal. Existing legacy applications are also to be integrated into the portal via web services. Portal, BI EE, E-Business Suite (Oracle Transportation Module), J2EE, BPEL PM, Peoplesoft HR

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Shaw Communications

(Telco)

Order Fulfillment Automation of high-end mobile products Shaw Communications Inc. is a diversified Canadian communications company whose core business is providing broadband cable television, High-Speed Internet, Digital Phone, telecommunications services (through Big Pipe Inc.) and satellite direct-to-home services (through Star Choice Communications Inc.) to over three million customers. Shaw was using proprietary applications for Billing and Provisioning. Current technology (VAX/VMS) was not able to scale to changing market dynamics in Telco. As each functional unit procured diverse applications, Shaw realized the importance of a modular platform that glues departmental applications and provides a consistent delivery platform for changing customer needs. Using Oracle SOA, Shaw has embarked upon a 5 year IT project TNG (The Next Generation) to build a agile platform for Telco service provisioning - provision Cable, Internet,VoIP, online gaming and numerous new services. Shaw will use BPEL for provisioning and integration, and OWSM for security and management of its new SOA infrastructure. BPEL PM,OWSM, e-Business Suite

Silicon Image

(Hi-Tech)

Silicon Image streamlines synchronization of data between 11i and Pivotal CRM Silicon Image, Inc. is a leader in the secure distribution, presentation and storage of high-definition content. Silicon Image Silicon Image adopted Oracle Fusion Middleware to develop an SOA that synchronizes product and pricing data between disparate applications. The SOA delivers sales and customer service teams real-time, secure access to current information for accurately processing quotes and orders. Through its use of Oracle BPEL Process Manager, a component of Oracle SOA Suite, Silicon Image expects to streamline and automate the synchronization of data between the Oracle E-Business Suite and its Pivotal CRM solution. This is expected to lead to a reduction in man-hours of up to 40 hours per month, thus helping lower IT costs and mitigate risks associated with manual data entry errors. The enhanced SOA-based integration also creates a valuable audit trail to help address Sarbanes-Oxley compliance requirements. Silicon Image is also relying on components of Oracle Identity Management - Oracle Identity Manager and Oracle Access Manager - for secure and reliable password policy management and user provisioning. With Oracle Identity Manager, Silicon Image provisions users in a more timely, orderly and automated manner. SOA Suite, e-Business Suite, OAM, OIM

The David J Joseph Company (Manufacturing)

David J. Joseph Company chose Oracle SOA Suite to service enable their Financials Package. Since 1885, The David J. Joseph Company has defined innovation and integrity in the scrap metal business, by holding steadfast to core principles of long-term relationships, managed risk, and the delivery of value to customers. Although trading scrap and scrap substitutes is the largest part of DJJ’s business, in recent years the company has diversified its portfolio of services. The David J. Joseph Company, worldwide leader in scrap processing and trading, chose Oracle SOA Suite over SAP and Microsoft to service enable their Financials Package. They will deploy Fusion Middleware in a hot pluggable environment alongside .NET applications – ability to interoperate with a .NET environment was the key factor in winning this deal. This deal represents significant breakthrough for Oracle in a Microsoft dominated account SOA Suite, e-Business Suite

Thyssen Krupp Elevators (Services)

Legacy Application Integration with Oracle eBusiness Suite Thyssen Krupp Elevators provides Elevators, Escalators and Boarding Bridges. Service offerings include New Installations and Field Operation (Modernization, Repairs, Maintenance). It chose Oracle Application (E-Business Suite) for Finance Suite (Finance, Accounting, GL, AP, AR, etc.) Field Operation Business (Lead management, Service, HRMS, and Project Management, Dispatching, etc.). It needed to integrate its existing applications with e-business suite. Deciding for an EAI solution, Thyssen Krupp Elevators was convinced that an SOA approach was very powerful and decided to leverage SOA, including Oracle BPEL Process Manager, for its integration business needs. This very innovative enterprise-strength solution would reduce cost and complexity. It would also be expandable in regards to Business Activity Monitoring –BAM. BPEL PM, e-Business Suite

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Timex

(CPG Products)

SOA to streamline supply chain infrastructure Timex, a leading watch company, wanted to move away from siloed IT infrastructure to a service oriented platform. CIO felt Timex was spending lot of time in point to point connections and custom coding. This lead to a brittle supply chain system. Timex wanted to improve its supply chain infrastructure by introducing service oriented architecture. As a first project they wanted to replace its custom EDI interface with BPEL and EDI adapter. BPEL to integrate with 11i using 11i adapter and EDI adapter (from iWay). BPEL PM, e-Business Suite, EDI

Transaction Network Services (Services)

BPEL to orchestrate Transaction Services Transaction Network Services (TNS) is one of the world's leading providers of fast, reliable data communications services for transaction-oriented applications. TNS combines innovation, advanced technology and industry expertise to provide a range of authorization and communications solutions to support the transactions industry, including Point-of-Services, Telecom Services, Financial Services and International Systems transactions. To become the best in the transaction processing market, TNS has developed proprietary hardware and software especially for transporting and monitoring transactions. TNS combines this in-house technology with the best and most cost-effective technology available in the data communications industry to provide the optimum network for our customers. TNS uses BPEL to integrate multiple legacy systems including J2EE, .Net and client-server applications together with oracle E-Business Suite Financials. BPEL PM, e-Business Suite

Tupperware (Consumer/Retail)

My.Tupperware.Com Tupperware Corporation, a $1.2 billion multinational company, is one of the world's leading direct sellers, supplying premium food storage, preparation and serving items to consumers in more than 100 countries through its Tupperware brand. In partnership with one million independent sales consultants worldwide, Tupperware reaches consumers through informative and entertaining home parties; retail access points in malls and other convenient venues; corporate and sales force Internet web sites; and television shopping. Tupperware chose to implement a portal for their sales consultants, which fully integrates mail (Oracle Collaboration Suite) and their existing Oracle Financials Applications. In the new My.Tupperware.com portal, thousands of sales personnel now access up-to-the-minute business information, sales order entry applications, training materials, business tips, personal email accounts, and many sales management applications to boost sales productivity. Portal, Financials, e-Business Suite, Collaboration Suite

Universal Lighting Technologies

(Manufacturing)

SOA based Warranty Claim Management solution saves $2M per year Universal Lighting Technologies is the industry leader in designing, engineering, manufacturing and distributing products for intelligent lighting solutions. The company offers the industry’s most comprehensive lighting ballast product line, featuring technologies that provide dramatic energy savings, increased application flexibility, and improved reliability. Universal Lighting Technologies (ULT) needed a solution that would allow them to monitor and manage their warrantee claims. ULT used a manual process that was error prone and open to fraud. ULT also needed a secure web based method for registering their warrantee claims into their Oracle Financial applications. ULT considered Biztalk, but decided on the Oracle FMW based solution because it was more secure and it’s seamless integration with Oracle Financial Applications as well as other J2EE based application (custom and Cyberource). This solution saves $2M per year, provides better customer and internal employee satisfaction (due to ease of use), better inventory tracking, allows them to leverage existing technology, in line with industry best practices, and also allows ULT to reassign 2-3 FTEs. BPEL PM, e-Business Suite

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US Steel (Manufacturing)

Enterprise integration using SOA Suite United States Steel Corporation (U.S. Steel), founded in 1901, today has a worldwide annual raw steel capability of 26.8 million net tons.Almost 25% of production comes from steelworks in Eastern Europe: U. S. Steel Kosice (USSK) in Eastern Slovakia, and U.S. Steel Serbia (USSS). US Steel was using a mixture of homegrown IT applications and some legacy highly customized Oracle Financials and Order Management. It looked at Oracle and SAP for enterprise ERP and integration solution. The SAP solution developed in the Accenture center of excellence in Bilbao was first considered and later rejected - SAP could perform no live demos; had no references commensurate with Posco, Magnitogorsk and Alcoa. SOA Suite, e-Business Suite

Vico Indonesia (Energy)

Collaborative Employee Intranet Vico Indonesia invited Oracle and other vendors to offer designs of its corporate portal. In the final phase of consideration, however, Vico selected Oracle Portal because it offered several pivotal advantages. Oracle Fusion Middleware’s solid back-end technology, along with the portal's overall manageability and the capability to develop applications on top of it, made Vico confident in their choice of Oracle. Moreover, because Vico already was using Oracle Database for database management, choosing Oracle Portal allowed the company to standardize on one technology platform. By creating a corporate portal using Oracle technology, Vico has created a highly effective and efficient means for information distribution and collaboration among employees. All of their previous intranet sites have also been consolidated into the new portal as well. With the new portal, employees can quickly access a wide range of company publications and news bulletins--including daily reports on total production, news on social events, and a companywide directory. Also, because employees can access the company's internal magazine--through the portal, Vico has reduced the number of printed copies from 2,000 to 500, saving on printing and distribution costs. Most importantly though, Oracle Portal also provides employees with a new means of collaboration, allowing them to share documents, participate in discussions and access Oracle E-Business Suite Applications. Using Oracle Portal, all of Vico's departmental intranet sites, which were previously isolated, are integrated into the corporate portal Portal, e-Business Suite

Viewsonic (Hi-Tech Manufacturing)

Viewsonic will use SOA for tighter integration with its partners Viewsonic is one of the leading global providers of visual display products .Viewsonic heavily relies on outsourcing and has built a virtual supply chain. Unfortunately, the integration between Viewsonic and its partners (suppliers; manufacturers; distributors) is not efficient and remains largely manual. Most of the internal processes are manual as well. Electronic Catalog Automation – one of key projects to be considered for SOA-involves multiple approvals and integration with Oracle Apps. This is currently done via excel and email. SOA Suite, e-Business Suite

VimpelCom (Telco)

First Oracle Provisioning Deal in Russia The VimpelCom Group includes cellular companies operating in Russia, Kazakhstan, Ukraine, Uzbekistan and Tajikistan, and recently acquired companies in Georgia and Armenia. The Company operates under the 'Beeline' brand. The VimpelCom Group’s cellular license portfolio covers 78 regions of Russia and the entire territories of Kazakhstan, Ukraine, Uzbekistan, Tajikistan, Georgia and Armenia. VimpelCom had a requirement to provision its thousands of Oracle E-Business Suite users to various platforms and applications. Their previous IBM TIM solution was not capable of adequately provisioning from Oracle E-Business Suite. Through Oracle Identity Manager, they are able to provision IT resources across heterogeneous business processes and managed platforms. This instantly connects users to resources they need to be productive and revokes unauthorized access to protect proprietary information. Identity Manager, E-Business

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VistaCare (HealthCare)

VistaCare improves patient care and streamlines revenue accruals using Oracle BPEL & BI EE VistaCare is a publicly traded hospice company, 2400 employees - they provide medical, spiritual, physical and counseling aid to terminally ill patients. Due to regulatory requirements, a decentralized business model and earnings pressures, VistaCare needed to streamline operations and improve the quality of patient care. To improve visibility, as well as the quality and performance of multiple processes. After evaluating solutions from Oracle, Cognos, and Business Objects, VistaCare selected Oracle’s unique integrated solution of SOA Suite and Oracle BI Financial Analytics to address their challenges. The solution will enable CFO and Operations to track all compliance related activities with a BI dashboard in real-time, Operations manager to delegate tasks and track status in real-time and Quality Director to monitor transactions with Oracle BI to identify weak links that need attention. SOA Suite, BI EE, e-Business Suite

Washington Group International (Construction)

Information & Application Integration Washington Group International provides the talent, innovation, and proven performance to deliver integrated engineering, construction, and management solutions for businesses and governments worldwide. Made up of multiple international companies that merged within the last several years, the company has diversified businesses and a geographically dispersed workforce. It leveraged Oracle BPEL Process Manager, Oracle JDeveloper 10g, and Oracle Web Services Manger to transition from a point-to-point integration model to a Web Services based model. Utilizing the Oracle BPEL Process Manager allows WGI to integrate with Documentum Content Management System, MARIAN Materials Management System and other back end applications to completely automate their Purchase Order signing process. It plans to use ESB in near future for building a robust application integration platform. SOA Suite

Wind River (High Tech)

Wind River uses SOA Suite for 360 degree \view of customers Wind River is the global leader in device software optimization (DSO). They enable companies to develop and run device software better, faster, at lower cost, and more reliably. Wind River will be utilizing SOA Suite to provide a single view to Wind River's customers. Oracle SOA suite with the 11i and Siebel Adapters will consolidate Master Data into Oracle's Customer Data Hub. Competition: The only alternative Wind River considered to the SOA Suite was homegrown point-to-point integration solution and realized that Oracle offered a much better long term solution then anything they can develop and maintain in-house. Wind River also received a strong push from Salesforce.com to replace Siebel. Wind River also has decided to phase out competitive installed products from BEA (Plumtree Portal) and Business Objects SOA Suite, e-Business Suite, Siebel. Portal

Xerox (High Tech)

Xerox uses BPEL and OWSM for order fulfillment between their Europe and NA locations Xerox Corporation is the world's leading document management technology and services enterprise. It provides the document industry's broadest portfolio of offerings. Foreseeing continued growth, Xerox wished to invest and standardize on a common share architecture/platform that was easily scalable, highly available, integrated, secure, centralized and re-usable. Furthermore, moving towards a Service Oriented Architecture (SOA), and providing complete visibility into their business processes to their employees, partners and customers were one of their primary goals. Oracle was able to align their strategy with our roadmap and products. XOG Europe runs SAP, and was considering NetWeaver for this project. However, XOG North America, chose Oracle SOA. One of the key differentiators was Oracle’s WebServices Manager, as it allowed them to keep their integration platform generic while keeping security out of the application. The Xerox security team liked that OWSM could provide complete WebServices security via creating policies - which today is a gap and a requirement within Xerox Corporation from a compliance standpoint. SAP could not offer this capability, or convince Xerox of their SOA capabilities. SOA,Suite, SAP, e-Business Suite

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2. Extending PeopleSoft

Abercrombie and Fitch

(Retail)

A&F will use Oracle ESB and webCenter to simplify PO process Abercrombie & Fitch Co. (A&F) is a specialty retailer that operates 944 stores selling casual apparel. Due to high attrition rate in merchandising staff, A&F wanted to reduce the number of screens (40-50) that merchandisers have to interact with for data entry, thereby minimize training costs and error rates. In addition, its purchase order process touched variety of mainframe applications, Retek Merchandising System, wholesale management system, PSFT, Human rights, quality assurance, brand protection, legal, sourcing etc which was not agile enough to meet new business demands. Despite using Seebeyond as the underlying infrastructure in Retek Integration Bus and MQ Series for messaging from IBM to various systems, A&F decided to chose Oracle SOA suite. Using Oracle ESB and Oracle webCenter Suite, A&F will build a agile infrastructure of PO processing and consolidate screens for PO user interface. Oracle ESB will manage various aspects of order management like PO create, PO receipt, allocation etc. SOA Suite, Retek, PeopleSoft, Oracle Data Integrator, WebCenter

Aegon (Financial Services)

Identity Management Websphere Portal AEGON, through its subsidiaries, provides life insurance, pension, savings, and investment products. Suffering from a lack of secure access to customer facing applications deployed on WebSphere portal and ADAM, AEGON turned to Oracle. The Employee Services Center group wanted to authorize and authenticate its employees and sales agents accessing backend applications including PeopleSoft HR and .NET based timesheet application with AD as single source of truth. Now AEGON is using the Oracle Access Manager for secure employee and agent access to key HR applications to manage benefits enrollment. OAM secures access to external facing applications deployed on WebSphere Portal. They have also implemented identity federation with 3rd party expense management solution provider. Access Manager, PeopleSoft

American Communication Networks

(Telecommunications)

Telco reseller Integration with PeopleSoft With more than 40% annualized growth and over half a billion dollars in annualized sales, telecommunications reseller ACN is one of the fastest growing direct sales companies in the world. ACN makes money through multi-level marketing (the selling strategy used by the likes of Tupperware and Amway). Its commission-based independent distributors operate in 18 countries, reselling local and long-distance phone service, as well as DSL Internet service, purchased from large operators such as BellSouth, Telstra, and MCI. In seven years, ACN has grown into a $100 million force having recently launched its own long distance phone service company. Beating out BEA, Oracle J2EE Application Server replaced IBM WebSphere for custom apps development. Furthermore, BPEL Process Manager beat BPM pure-play vendor Lombardi for a process integration involving Peoplesoft CRM. BPEL PM, PeopleSoft

Avago Technologies (Manufacturing)

Enterprise integration and Employee Self Service through SOA Suite Avago Technologies is a spin off of Agilent and supplies a wide range of analog, mixed-signal and optoelectronic components and subsystems to tens of thousands of manufacturers around the world. They had a compelling need to consolidate various applications onto a single platform. Avago chose Oracle SOA Suite Integration with 10 disparate systems including Oracle and PeopleSoft. Avago uses BPEL for Portal, Content Services & Employee Self-service Integration. Avago will also use Oracle IAM Suite for partner self-registration and ERP (Oracle and PeopleSoft) and Thirdparty SSO integration. SOA Suite, PeopleSoft

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Cerner Corporation (Health Care / High

Technology)

Cerner Uses Hot Pluggable BI to Bring Together Data Sources Across the Enterprise Cerner is one of the leading suppliers of healthcare information technology. The company provides software, technology and consulting services to hospitals, health systems, and physicians’ offices to automate and improve health system processes. Cerner implemented Oracle BI Enterprise Edition to provide actionable intelligence in finance, sales, service and HR to employees across the enterprise. The company has over 7,000 users and the applications include Cash Management Analytics, Sales Analytics, Service Analytics, Time Analytics, Expense Analytics, Learning Analytics, Client and Usage Analytics. The data sources for these applications include PeopleSoft, Geac, Microsoft Project Server, a homegrown learning management system and Siebel Oracle BI Enterprise Edition and Oracle BI Marketing Analytics, PeopleSoft, Siebel

Clifford Chance (Services)

Collaborate and automate office tasks in Microsoft environment Clifford Chance is the world's largest law firm with offices in 20+ countries and a large user of Microsoft applications (like other legal firms). Clifford Chance chose Oracle since their outlook based collaboration approach to share case information was unable to scale globally and provided limited search and case hand off capabilities. Using Oracle Collaboration Server to move away from MS Exchange Server and BPEL to automate office tasks requiring integration to EBS Financials and PSFT HR would unlock unstructured data. BPEL PM, e-Business Suite, PeopleSoft

Dallas/Forth Worth International Airport

(Public Sector)

DFW will use Oracle SOA for 7 SOA initiatives; integrating with PSFT HR & Oracle Financials DFW is the 6th busiest airport in the world transporting 59 million passengers in 2005. DFW has lot of manual processes, which needed automation. DFW had identified 7 different projects – a) Ground transportation to automate background check process of new vendor b) Make reservations for board vehicles online and route to correct approvers c) Employee onboarding/offbaording d) Automate process of approving badges for access to airport locations e) Establish online presence for capital improvement groups. DFW uses PSFT HR and Oracle Financials – and is looking to customize and integrate these applications. FMW as way to get ready for Project Fusion. DFW will use Oracle SOA for 7 SOA initiatives; integrating with PSFT HR & Oracle Financials, Access Manager for Single Sign-on project. BPEL PM, PeopleSoft, e-Business Suite

Dana Corporation

( Manufacturing)

Dana Corp to run SAP on FMW, and leverage BEPL to connect systems such as SAP, PSFT, and JDE Dana corporation designs and manufactures products for every major vehicle producer in the world. Founded in 1904 and based in Toledo, Ohio, Dana is a leading supplier of axle, driveshaft, engine, frame, chassis, and transmission technologies. Dana is focused on being an essential partner to automotive, commercial vehicle, and off-highway customers that collectively produce more than 60 million vehicles annually. Dana’s short term goal is to run SAP on FMW, and leverage BEPL to connect disparate systems such as SAP, PSFT, and JDE and their long term goal in the next 5-8 yrs, is to create a single instance of EBS and have it support Dana’s global processes. BPEL PM, e-Business Suite, PeopleSoft, JDE, SAP

Delaware Department of Technology

(Public Sector)

State of Delaware relies on OVD The Delaware Department of Technology is, as the name would imply, the department within the state of Delaware, which is responsible for all technology solutions. The DTI wanted to provided 12,000 state employees with self service HR capability in order to help reduce costs and increase efficiency. They also wished to initiate eGovernment efforts to offer Delaware residents the ability to do common online tasks. DTI chose the Oracle Virtual Directory as well as Oracle Access Manager, which has increased security and efficiency throughout the enterprise. The Oracle solution works with their IBM Websphere mid tier as well as Peoplesoft HR. Ultimately they chose Oracle because of our ability to show them a web services based identity management solution.

Virtual Directory, PeopleSoft

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Giant Eagle (Retail)

Process Flow Automation Giant Eagle Inc., ranked 28 on Forbes magazine's largest private corporations list and past recipient of Progressive Grocer's Retailer of the Year Award, is one of the nation's largest food retailers and food distributors with more than $5.2 billion in annual sales. Giant Eagle, Inc. has grown to be the number one supermarket retailer throughout western Pennsylvania, Ohio, West Virginia and Maryland with 138 corporate and 81 independently owned and operated stores. Giant Eagle returned the IBM Websphere BPEL product it had previously purchased to switch to Oracle BPEL Process Manager 10.1.2, which it considered superior in terms of usability and feature-completeness. Oracle BPEL will automate a process flow that manages transaction logs from Giant Eagle’s IBM POS systems in its 200+ stores. At the same time, Giant Eagle also decided for Oracle Portal over Microsoft Sharepoint. BPEL PM, PeopleSoft

Green Mountain Coffee (CPG)

360 degree view of customer through PSFT integration Green Mountain Coffee Roasters, Inc. (Green Mountain Coffee) is involved in the specialty coffee industry. The Company sells over 100 coffee selections through a coordinated multi-channel distribution network in its wholesale and consumer direct operations. Green Mountain wanted better visibility into customer base. It needed “common view of the customer”, a real-time customer canonical model and exception management. Customer data existed in 2 separate PSFT instances (CRM and SCM), which were not integrated. Green Mountain Coffee chose Oracle SOA to build JMS integration between PSFT running on BEA webLogic and .NET based web store front. SOA Suite, PeopleSoft

Heald College

(Higher Education)

Student Lead Management Heald was struggling with low lead conversion rates and fragmented student information. To address this Salesforce-based student lead capture was integrated with Peoplesoft HR and Financial systems using Oracle BPEL Process Manager. Heald used BPEL Process Manager to tie application/lead process to student records at matriculation, and provide student self-service of records. BPEL Process Manager orchestrates the web services exposed by Salesforce.com and web service wrappers to Peoplesoft. The end result was not just improved student conversion rate by providing access to real time information, but also improved front-office (Recruiting, Marketing, Student Communication) efficiency all based on a flexible SOA. BPEL PM, PeopleSoft

Jeppesen

(Aerospace)

Jeppensen uses Oracle BPEL to integrate with 11i, PSFT and TIBCO Jeppesen is a divison of Boeing and a leader in providing navigation and operations management for air, sea, and rail travel globally. Jeppesen has an extremely heterogeneous environment with PeopleSoft, E-Business Suite, point solutions, and legacy systems using a variety of technologies. After looking at TIBCO, Jeppesen decided to use Oracle SOA. Jeppesen is using BPEL PM to integrate Taxware and a 3rd party Ecommerce Portal. Initially, the proposed solution was based on Tibco but SIs Sierra Atlantic & Solbourne managed to position Oracle BPEL PM as a better product. BPEL will interoperate with TIBCO as the enterprise messaging solution. Key solution components include a common platform and services for payload archival, retry capabilities, notifications, logging, and error handling SOA Suite, e-Business Suite, PeopleSoft

Move.com (Services)

Move.com has decided to leverage Oracle SOA for 360 degree view of customer Move™ provides consumers with the real estate content, decision support tools and professional connections they need before, during and after a move. Move.com was suffering from lack of customer intelligence with data spread across 15 business units, resulting from various acquisitions (homestore.con, realtor.com, welcome Wagon, Mall Kiosks). In addition, Move.com had suffered serious setbacks in terms of SOX compliance. SOX audits were lasting more than 6 months. Despite being a huge Microsoft customer, Move.com has decided to leverage Oracle SOA to integrate Siebel CRM, Peoplesoft Financials, Peoplesoft HCM for 360 degree view of customer. They will also use Oracle IAM solution for Microsoft AD provisioning. SOA Suite, PeopleSoft, Siebel, IAM

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PO Invoicing Automation using BPEL and BAM Network Appliance, Inc. (NetApp) is a world leader in unified storage solutions for today's data-intensive enterprise. Since its inception in 1992, Network Appliance has delivered technology, product, and partner firsts that simplify data management. NetApp® storage solutions include specialized hardware, software, and services, providing seamless storage management for open network environments. NetApp had total lack of Visibility into Order Progress hampering distributors' communication to their customers. Using Oracle BPEL PM ad BAM, NetApp has transformed Order Mgmt. and Invoicing process. Oracle BPEL integrates Siebel CRM with 11i Financials and Oracle BAM provides dashboard with information on B2B transaction cycle times, volume counts & order status. This solution interoperates with TIBCO BusinessConnect and TIBCO ESB. BPEL PM , BAM, e-Business Suite, Siebel, PeopleSoft

New York State Thruway

Authority (Public Sector)

New York State Thruway integrates financial systems to improve strategic sourcing NYSTA manages the NY toll thruway and NY state canals and manages collections for 230 million vehicles per year with over $760M in revenue. New York State Thruway will use BPEL to integrate several disparate financial legacy systems that include Oracle EBS Grants Management, Peoplesoft HCM, mainframe systems, customized commercial software, and in-house developed applications to allow NYSTA to lower cost of goods purchased by increasing strategic sourcing, reduce manual efforts for purchasing requisitions and GASB 34 reporting requirements, and provide real-time, easily accessible business information. BPEL PM, e-Business Suite, PeopleSoft

Novell (High Tech)


NSTAR (Utilities)

SOA and IAM for self service access and employee provisioning NSTAR is the largest Massachusetts-based, investor-owned electric and gas utility, with revenues of approximately $3.6 billion and assets totaling approximately $7.8 billion. NSTAR transmits and delivers electricity and gas to 1.1 million electric customers in 81 communities and 300,000 gas customers in 51 communities. NSTAR wanted to give more control to its customers by exposing its internal applications. Self Service functions like services start/stop, update personal info would help improve customer satisfaction. NSTAR did not have its self-service functionality integrated with Oracle Apps CRM. Provisioning of employees in PeopleSoft HR environment was manual. Oracle recommended FMW for externalizing Oracle CRM. IDM was proposed for securing and provisioning contractor access to internal apps. Xellerate story resonated well for provisioning employees on PSFT SOA Suite, IAM Suite, e-Business Suite, PeopleSoft

Office Depot

(Retail)


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Petro Canada (Oil & Gas)

Unified Workplace Portal Petro Canada maintains a network of 1,400 retail gas stations across Canada. It desired to offer all stations and employees an enterprise portal for a “unified workplace”. Petro Canada had problems with its fragmented IT environment (NET, Peoplesoft HR, SAP apps, Documentum). A personalized, secure Portal environment was needed that could serve a large audience of over 1400 locations. The solution includes Oracle Portal, SAP Omni-Portlet, Active Directory Integration, Ultra Search capability, Outlook email portlet, and Documentum integration. Web Services were instrumental in making all these integration requirements for the unified Portal workspace happen. Portal, IdM, Active Directory Synch,, PeopleSoft, SAP, Documentum

Philadelphia Housing Authority

(Public Sector)

Organization wide process modeling The Philadelphia Housing Authority, also known as PHA, is the biggest landlord in Pennsylvania. PHA was established in 1937 and is the nation’s fourth largest housing authority. They develop, acquire, lease and operate affordable housing for city residents with limited incomes. PHA chose Oracle BPA Suite for business process modeling and analysis to develop a common understanding of their business processes organization-wide. Comprehensive process modeling and publishing functionality of the BPA Suite were key considerations. PHA is a big PSFT Applications customer BPA Suite, PeopleSoft

Polycom (Telco)

Improved application security, better usability and lower cost to administer

Founded in 1990, Polycom is the only company today delivering end-to-end rich media collaborative applications for voice, video, data and the web from desktop and mobile personal systems to room systems to the network core. Our vision is to enable people to connect anytime, anyplace and with any device in a virtual experience as natural as being there. Polycom identified the need for employee web single sign-on. Their first focus was on consolidating sign-on to multiple PeopleSoft instances. They were faced with costly, labor-intensive management of user identities and passwords. Oracle Access Manager has improved application security, lowered administration costs and provides for a better end-user experience. Access Manager, PeopleSoft

Schneider National (Transportation)

Role-based Dashboard Portal Schneider National, Inc. is the largest privately owned truckload carrier in the United States. Based out of Green Bay, Wisconsin. the company was founded in 1935. The company is the third-largest of all trucking & logistics companies in the United States. It currently operates 14,000 tractors, 40,000 trailers, and has partnerships with over 6,000 carriers. Schneider is in the process of implementing a role-based portal, which will be deployed across their organization and to customers and partners. Content will be tailored for specific user groups, such as senior executives, logistics planners and customers and partners, providing real-time access to assets, shipments and employee information via the Portal. Existing legacy applications are also to be integrated into the portal via web services. Portal, BI EE, E-Business Suite (Oracle Transportation Module), J2EE, BPEL PM, Peoplesoft HR

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TAC Worldwide (High Tech)

TAC Worldwide uses SOA to enable HR Recruiters to recruit TAC Worldwide delivers client-focused workforce solutions, ongoing human capital management and IT staffing services. It is leveraging BPEL to integrate between Peoplesoft and Portal (Managed Services) to enable HR Recruiters to recruit, place people and fill jobs for companies. BPEL PM, PeopleSoft, Portal

The University of Oklahoma (Education)

OU deployed Oracle Access Manger to integrate SSO with PeopleSoft University of Oklahoma is a doctoral degree-granting research university, which enrolls more than 30,000 students, has more than 2,000 full-time faculty members, and has 20 colleges. OU is the highest ranked public university in the history of Oklahoma. The university's annual operating budget is more than $1 billion. University of Oklahoma uses Oracle Access Manger to integrate SSO with PeopleSoft SSO and Microsoft Active Directory. Access Manager, PeopleSoft

Toyota Financial Services (Financial Services)

Toyota Financial Services Utilizes Oracle Identity Manager for PeopleSoft and Siebel Toyota Financial Services is the financial arm of the Toyota Motor Company. They chose the Oracle Identity Manager solution to replace their previous identity management implementation, which had failed. TFS selected OIM over CA, IBM, HP & Sun. They are utilizing OIM for integration with PeopleSoft, Siebel and RACF. Overall the Oracle Provisioning solution has helped reduce implementation and maintenance complexity and has automated provisioning process execution in response to business events, via integration with PeopleSoft HR. Toyota Financial Services is finally able to have documented evidence of compliance of “who has what” reporting across business-critical applications. A major helpdesk cost savings arising from measurable reductions in call volume due to self-service password reset has allowed TFS to see 90% of rogue accounts and privileges across managed systems eliminated within the first two weeks. Identity Manager, PeopleSoft, Siebel

Transocean

(Energy)

Transocean automates provisioning and attestation for SOX compliance Transocean, the world’s largest offshore drilling contractor, provides the most versatile fleet of mobile offshore drilling units to help clients find and develop oil and natural gas reserves. Building on more than 50 years of experience with the highest specification rigs, their approximately 12,500 employees are focused on safety and premier offshore drilling performance. Transocean needed to automate provisioning and attestation for SOX compliance. They had a requirement to provision from PeopleSoft to Active Directory and Oracle Internet Directory. They are also looking to federate with their suppliers and constructors. Transocean was an existing PeopleSoft and Oracle technology customer (DB and OID) – the IAM Suite fit made sense. In addition to enabling compliance, the automated provisioning processes are replacing several manual processes, which will increase efficiency. IAM Suite, PeopleSoft, Oracle DB

Unédic (Public Sector)

Cross Govt Agency integration for end user seamless experience Unédic is managing unemployment insurance in France. Every employee can claim insurance after 3 months of unemployment. Agency processes 5.5 million unemployment benefit applications annually. It has 4th largest IT org in France. Government wanted Unédic and ANPE (agency for helping get nationals employed) to work together. This required IS systems to be integrated seamlessly so that to the end user, it would seem like single entity for insurance and re-employment. UNEDIC looked at IBM webSphere, BEA WebLogic and Oracle Fusion Middlware. It chose Oracle SOA Suite and IAM Suite for integrate the two agencies in a highly reliable manner supporting millions of users. This solution will operate in a highly heterogeneous environment comprised of mainframes, BEA Tuxedo, BEA WebLogic, SAP and PeopleSoft. SOA Suite, IAM Suite, SAP, PeopleSoft

Page 24 of 41


University of Vermont (Education)

Hyperion Provides University With Necessary Insight To Invest And Grow With Confidence Founded in 1791, the University of Vermont combines the faculty-student relationship commonly found in small liberal arts colleges with the resources of a major research University. Today, the University is home to more than 10,000 students and more than 1,231 full- and part-time faculty. With an operating budget of $400 million, the University has A-level debt ratings from Moody’s and Standard & Poors. With the rollout of its new PeopleSoft general ledger, integrated with Hyperion Financial Management and Hyperion Strategic Finance, the University is able to create a financial structure that supports advanced analysis and robust budgeting models. The University uses Hyperion Financial Management for financial reporting and to provide a bridge from the University’s legacy data to its newly launched PeopleSoft system. Hyperion Strategic Finance enables the University to maintain a regularly refreshed 10-year forecast of its economy based on critical variables such as enrollment, research programs, inflators, cost of capital and capital plan. PeopleSoft, Hyperion® Strategic Finance™, Hyperion Financial Management™, Hyperion Performance Scorecard™

US Internetworking/AT&T (Services)

SOA for Application Provisioning USi delivers application outsourcing, remote management, professional services, SAAS (software as a service) enablement, and e-business development and hosting services to more than 150 enterprise organizations in more than 30 countries. USi was looking for an automated solution for application provisioning. They also needed a solution, which would allow for compliance with the SAS 70 auditing standard developed by the American Institute of Certified Public Accountants. Using SOA and BPEL to automate and streamline several key business processes such as clone automation for replicating 11i environments and the provisioning process. Their new provisioning process has reduced the time it takes to provision from three weeks to only a few days BPEL PM, IAM, PeopleSoft

Virginia Community College

System (Education)

Virginia Community College System uses Oracle Virtual Directory to manage identities of 200K students The Virginia Community College System oversees a network of 23 community colleges in Virginia, which serve residents of Virginia and provide 2-year degrees and various specialty training and certifications. They are using Oracle Virtual Directory to manage a central repository of more than 200K students across 23 colleges and 40 campuses. This central repository, known as VCCS repository is used for password management, SSO, user provisioning and self service. Virginia Community College deployed the entire Virtual Directory in 1 month with backend integration with Peoplesoft and Oracle database exposed as an LDAP directory. Virtual Directory, PeopleSoft

Vodafone Australia (Telecommunications)

Vodafone Australia solves Mobile Number Portability problem using Oracle SOA Suite Vodafone Group Plc is the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States through the Company's subsidiary undertakings, joint ventures, associated undertakings and investments.Vodafone will use Oracle SOA for its MNP initiative. Oracle SOA will integrate Peoplesoft, Siebel, Portal (Billing) and Metasolv application. Tibco Rendez-vous and Staffware are the current tools used for Mobile Number Portability (MNP) solution. Vodafone will displace Rendez-vous and probably a displace Staffware in the next 6 months SOA Suite, PeopleSoft, Siebel, Portal, MetaSolv

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3. Extending Siebel

Cerner Corporation (Health Care / High

Technology)

Cerner Uses Hot Pluggable BI to Bring Together Data Sources Across the Enterprise Cerner is one of the leading suppliers of healthcare information technology. The company provides software, technology and consulting services to hospitals, health systems, and physicians’ offices to automate and improve health system processes. Cerner implemented Oracle BI Enterprise Edition to provide actionable intelligence in finance, sales, service and HR to employees across the enterprise. The company has over 7,000 users and the applications include Cash Management Analytics, Sales Analytics, Service Analytics, Time Analytics, Expense Analytics, Learning Analytics, Client and Usage Analytics. The data sources for these applications include PeopleSoft, Geac, Microsoft Project Server, a homegrown learning management system and Siebel Oracle BI Enterprise Edition and Oracle BI Marketing Analytics, PeopleSoft, Siebel

Cisco (High Tech)

Cisco will use Oracle SOA for streamlining order-to-cash, F2D (Forecast to Deliver) process Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Cisco had made multiple acquisitions leading to fragmented order fulfillment process (SAP, Oracle) coming from multiple different channels (Siebel CRM, Phone, Fax, web, EDI). Cisco was suffering from lack of any visibility into the orders. Coupled with this fact, they were moving towards the business model of bundling services with products. They wanted to create a flexible infrastructure not only to streamline their order processing but also absorb current and future changes seamlessly. Cisco will use the solution for 3 projects a) Quote to Cash; b)Synergy – Integrate multiple 11i instances 3)Forecast to Delivery. SOA Suite, Siebel, e-Business Suite

CUNA (Financial Services)

Securing 10,000 credit unions and all their members The CUNA Mutual Group is the leading provider of financial services to credit unions and their members worldwide, offering lending, protection, financial, employee and member solutions through strategic partnerships, technological innovations and multiple service channels. CUNA needed to provide online services to internal and external constituents - employees and more than 10,000 credit unions and their members (up to 40M users!) in a secure manner. CUNA’s enterprise is highly complex, distributed and heterogeneous, including Siebel and Microsoft Active Directory. Each user’s experience needed to be customized. Must provide a customized user experience for each customer. Using Oracle Access Manager CUNA estimates cost-savings are in the order of $3-4 million per year based on not having to hire 40-50 additional help desk workers. Oracle Access Manager, Siebel

Fastweb (Communications)

Telco Back office integration with SOA Suite Fastweb is the main broadband services company in Italy with 45% of market share. The company offers integrated broadband telecommunications services using an IP-based architecture over its own dense fiber optic network. Fastweb is experiencing strong growth (30%+), and was looking to invest in systems that can support this growth. Consolidation of systems was a big priority, along with a strong need for a business integration solution. Fastweb is creating business processes to integrate with Remedy, Vitria brokers and Siebel, Billing with Business Monitoring (BAM) for monotoring. BPEL PM, BAM, Siebel

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Hewlett Packard (High-Tech)

HP chose Oracle SOA for multi channel order orchestration HP has more than 10 different sales channels - Siebel CRM, EDI, web store etc. Once order is captured, order is acknowledged and processed. Processing is orchestrated with significant amount of rules and workflow requirements. HP wanted to centralize the rules so that various processes could reuse them across different sales channels. Existing homegrown app (built using C, C++) had rules embedded in the application logic and any change in business rule was hard to implement. They were using SAP for order fulfillment for last 10 yrs. BEA is the std app server and webMethods is the std B2B integration. Still HP chose Oracle because of Oracle's integrated SOA architecture and business friendly rules engine. SOA Suite, SAP (Order Mgmt), SEBL (CRM)

Korea Customs Service (Public Sector)

Korea Customs Service chose Oracle SOA over TIBCO to integrate Siebel CRM with Groupware Korea Customs Service is a government agency in charge of customs clearance and smuggling control in South Korea. Korea Customs Service Looked at TIBCO, Handysoft and Oracle. It chose Oracle SOA to integrate Siebel CRM with Groupware. LG CNS, which is the largest SI in Korea, was instrumental in influencing this deal. SOA Suite, Siebel

Monster (Services)

World’s Top Job site uses BPEL for EAI With $400+M in annual revenue, Monster (formerly Monster.com) is the world's top job search Web site, attracting some 18 million unique visits each month with more than 800,000 US job listings and some 34 million resumes. The company also operates 25 sites in more than 20 other countries worldwide. Monster uses BPEL and ESB for its EAI infrastructure. Enterprise integration needs include several processes related to customer information, invoice data, employee time synchronization and employee benefits. In this environment, BPEL interfaces with Oracle eBusiness Suite, Siebel, ADP as well as specialized packages such as Pepper, Advision and Prosite. Monster uses Oracle SOA to provide collaboration between various .NET based international job sites. BPEL and ESB leveraged to create an order-to-invoice composite application spanning SEBL (CRM) and Oracle Financial application. SOA based architecture allows Monster to easily add the applications of new regions – job sites, CRM, and ERP - without any significant efforts BPEL PM, ESB, Siebel, e-Business Suite

Move.com (Services)

Move.com has decided to leverage Oracle SOA for 360 degree view of customer Move™ provides consumers with the real estate content, decision support tools and professional connections they need before, during and after a move. Move.com was suffering from lack of customer intelligence with data spread across 15 business units, resulting from various acquisitions (homestore.con, realtor.com, welcome Wagon, Mall Kiosks). In addition, Move.com had suffered serious setbacks in terms of SOX compliance. SOX audits were lasting more than 6 months. Despite being a huge Microsoft customer, Move.com has decided to leverage Oracle SOA to integrate Siebel CRM, Peoplesoft Financials, Peoplesoft HCM for 360 degree view of customer. They will also use Oracle IAM solution for Microsoft AD provisioning. SOA Suite, PeopleSoft, Siebel, IAM

MSC Software

(High Technology)

MSC uses BPEL for 360 degree view of customer MSC Software creates software to enable creation of high tech semiconductor products. MSC software was unable to provide a consistent experience to its customers as its customer information was scattered across multiple applications, and the pain was exacerbated due to high growth rates. Finance, Support and Sales were using separate sources of truth and often created conflicting agreements with customers. MSC decided to create a Customer Data Hub and utilized Oracle BPEL as the process automation tool to aggregate customer information from custom applications, databases, Siebel and E Business Suite. BPEL PM, Siebel, e-Business Suite, Customer Data Hub

Page 27 of 41



PO Invoicing Automation using BPEL and BAM Network Appliance, Inc. (NetApp) is a world leader in unified storage solutions for today's data-intensive enterprise. Since its inception in 1992, Network Appliance has delivered technology, product, and partner firsts that simplify data management. NetApp® storage solutions include specialized hardware, software, and services, providing seamless storage management for open network environments. NetApp had total lack of Visibility into Order Progress hampering distributors' communication to their customers. Using Oracle BPEL PM ad BAM, NetApp has transformed Order Mgmt. and Invoicing process. Oracle BPEL integrates Siebel CRM with 11i Financials and Oracle BAM provides dashboard with information on B2B transaction cycle times, volume counts & order status. This solution interoperates with TIBCO BusinessConnect and TIBCO ESB. BPEL PM , BAM, e-Business Suite, Siebel

Novell (High Tech)


RaboBank

(Financial Services)

Multi channel customer integration Rabobank Group is a $31B Banking giant. Founded as a cooperative of Dutch agricultural banks, the company has more than 300 member banks and several subsidiaries now focusing on the food and agribusiness industry. The cooperative's global investment banking arm, Rabobank International, has more than 200 offices in about 30 countries. Rabobank has one of the world’s largest Siebel installations. It wanted to improve multi-channel customer service and link the call center, the internet & local branches. They chose Oracle to Standardize front office application “cockpit” and integrate front office with existing back-end systems It selected Oracle SOA/BPEL over Tibco as its strategic technology to integrate this Siebel system with SAP Financials and numerous mainframe and client-server legacy applications. SOA Suite, Siebel, SAP

Reuters (Services)

EAI for World’s Largest News Agency With $5.5B in annual revenue, Reuters Group is one of the world's leading providers of news and information. The company provides global access to financial data, news feeds, and corporate information though its operations in more than 90 countries. It culls information from more than 250 stock exchanges and gathers information on more than 40,000 companies worldwide. With nearly 200 news bureaus, Reuters ranks as the world's largest international news agency, publishing stories in almost 20 languages. Reuters has a comprehensive installation of Oracle eBusiness Suite Financials comprised of Accounts Receivables, Accounts Payables, Projects, Fixed Assets, General Ledger & Self Service Expenses. It uses Siebel as its CRM system. A core goal is to improve the Reuters Integration Architecture (currently mainly point-to-point integration) for both A2A and B2B integration in preparation for large scales project implementation in 2005 and beyond. Given that traditional EAI is transitioning to standards based integration, Reuters is poised to leverage and enriched integration layer with web services and processes-centric integration and standard-based process orchestration via BPEL. It purchased Oracle BPEL Process Manager to implement its new, fully SOA-centric standards-based integration platform. BPEL PM

Page 28 of 41


Starhub (Telco)

Improving Onboarding with Oracle Identity Manager Starhub is Singapore’s second largest telecommunications provider. They are also Singapore’s leading provider of broadband and cable TV services. Starhub were incurring high operational costs associated with provisioning user accounts through multiple system administrators, and recognized there were process inefficiencies around employee onboarding and intercompany movement. Starhub has recently adopted Oracle Identity Manager to automate provisioning of users to 14 target systems, including SAP and Siebel. Identity Manager, SAP, Siebel

Syntax Brillian (Manufacturer)

RFID and SOA with Siebel and SAP Syntax-Brillian Corporation is a designer, developer and distributor of high-definition televisions (HDTVs) in liquid crystal display (LCD) and liquid crystal silicon (LCos) formats. The Company's LCD and LCoS HDTV are operated under the brand name Olevia. The project will utilize RFID and SOA Suite together with Siebel and SAP Warehouse Mgmt. as the applications. SOA Suite, RFID, Siebel, SAP

The Hartford


Electronic Document and Workflow Management Application The Hartford is a leading provider of investment products, life insurance and group and employee benefits; automobile and homeowners products; and business insurance. The company is the largest seller of individual annuities in the U.S. Recently, The Hartford expanded its use of Oracle Forms and Toplink into and ELA standardizing on Oracle Application Server (win from incumbent BEA). It also purchased BPEL Process Manager. The first project using BPEL is an electronic document and workflow management system for claims which implements imaging, indexing, supervisory workflow, document triage and electronic document access. Adhering to Six Sigma process principles, it automates a currently manual, paper-based process. Next to BPEL PM, The Hartford further leverages the Oracle Web Services Manager and Systinet’s UDDI registry as well as IBM MQSeries for messaging for its SOA strategy. Oracle BPEL Process Manager will integrate with IBM MQSeries. BPEL PM, OWSM, Service Registry, Siebel

Toyota Financial Services (Financial Services)

Toyota Financial Services Utilizes Oracle Identity Manager for PeopleSoft and Siebel Toyota Financial Services is the financial arm of the Toyota Motor Company. They chose the Oracle Identity Manager solution to replace their previous identity management implementation, which had failed. TFS selected OIM over CA, IBM, HP & Sun. They are utilizing OIM for integration with PeopleSoft, Siebel and RACF. Overall the Oracle Provisioning solution has helped reduce implementation and maintenance complexity and has automated provisioning process execution in response to business events, via integration with PeopleSoft HR. Toyota Financial Services is finally able to have documented evidence of compliance of “who has what” reporting across business-critical applications. A major helpdesk cost savings arising from measurable reductions in call volume due to self-service password reset has allowed TFS to see 90% of rogue accounts and privileges across managed systems eliminated within the first two weeks. Identity Manager, PeopleSoft, Siebel

Page 29 of 41


Turkcell (Communications)

Turkcell’s BPEL Enabled SDP Platform serves 29 million customers Turkey’s largest and Europe’s fourth-largest GSM operator, with 27.9 million subscribers. As Europe’s fourth-largest GSM operator, Turkcell’s outstanding market coverage is matched by a global reputation for innovation. Turkcell now has GPRS roaming agreements in place with 235 operators in 88 countries, Turkcell Offers its subscribers more than 2,000 Value Added Services across several different service categories. To maintain its leading position in an increasingly competitive market, Turkcell decided to revitalize the ways in which value-added services were developed, deployed and controlled. Turkcell has built a massive Service Delivery Platform using Oracle BPEL. This orchestration supports synchronous/asynchronous business processes, easy workflows configuration, advanced error handling, monitoring, order traceability and persistent queue management. Metrics: Turkcell has rolled out this solution to service 13 million subscribers, expanding to cover a subscriber base of 29 million by end of 2007. This solution runs on 16 BPEL servers running in parallel with dehydration store running on 10g RAC database. Every RAC has 3 nodes and every node has 8 CPUs. In terms of development effort, project involved 200 designers, 300 developers and 2300 test cases. Solution has more than 180 BPEL processes and 189 interfaces between applications/platforms. At peak load, this solution processes more than 240 synchronous transactions per second and 140 asynchronous transactions per second. SDP decreased substantially Time to Market (4 to 1 months) and IT Service Development costs (around 50%). SOA Suite, Siebel



Wind River (High Tech)

Wind River uses SOA Suite for 360 degree \view of customers Wind River is the global leader in device software optimization (DSO). They enable companies to develop and run device software better, faster, at lower cost, and more reliably. Wind River will be utilizing SOA Suite to provide a single view to Wind River's customers. Oracle SOA suite with the 11i and Siebel Adapters will consolidate Master Data into Oracle's Customer Data Hub. Competition: The only alternative Wind River considered to the SOA Suite was homegrown point-to-point integration solution and realized that Oracle offered a much better long term solution then anything they can develop and maintain in-house. Wind River also received a strong push from Salesforce.com to replace Siebel. Wind River also has decided to phase out competitive installed products from BEA (Plumtree Portal) and Business Objects SOA Suite, e-Business Suite, Siebel

WL Gore (Manufacturing

Oracle BPEL for integration of multiple ERP apps WL Gore is a leading manufacturer of GORE-TEX fabric and clothing with more than 6000 employees and $1.5 billion annual revenues. It was a long time JD Edwards customer with more than 20 different systems and 300 point to point integration. It wanted to migrate to new JDE ONE platform and build a standards based platform but without significant engineering efforts and. Despite being a large IBM shop, WL Gore decided to use Oracle. Using Oracle BPEL PM, it plans to integrate JDE One, .NET, PeopleSoft HR, Siebel CRM and AS400 applications. BPEL PM, PeopleSoft, JDE, Siebel

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4. Extending JD Edwards

Dana Corporation

( Manufacturing)


Kokosing (Construction)

Executive Dashboard using Oracle Portal and Discoverer on JDE Kokosing Construction Company, Inc., is a multi-million dollar, regional general contractor committed to delivering the highest level of quality and superior service to valued clients around the Midwest region. Our purpose is to construct superior results—great leaders, great products, great relationships. Kokosing has migrated JDE from AS400/WebSphere to Linux/Oracle FMW stack. On top of this tack, Kokosing is building an executive dashboard using Oracle Portal and Oracle Discoverer. This dashboard provides information specific to project bid win/loss summary, labor equipment usage and industry news specific to different business units. OC4J, Oracle Portal, JDE

Lafarge

(Manufacturing)

Lafarge will use Oracle BPA suite to model their JDE business processes Lafarge, world leader in building materials ($16 billion revenues), chose BPA Suite because of the functionality provided by the IDS Sheer ARIS product and its integration with BPEL Process Manager. Lafarge will use Oracle BPA suite to model their JDE business processes and deploy these processes on BPEL PM. They are now moving all their existing business modeling from Process Modeler to BPA Suite. The reason for choosing Oracle SOA Suite was the complete end-to-end SOA solution that allowed Lafarge to model business processes with BPA (IDS Scheer), orchestrate them using BPEL and monitor them using BAM. This was a huge differentiator from the other vendors including BEA and Tibco who only provided part of the solution and all their products were not integrated together. BPA Suite, SOA Suite, JDE

M/I Homes (Construction)

M/I Homes will use Oracle SOA to extend JDE applications Founded in 1976, M/I Homes has established an exemplary reputation based on a strong commitment to superior customer service, innovative design, quality construction and premium locations. After looking at Microsoft and IBM, M/chose to use Oracle SOA to upgrade current integration strategy to hub-and-spoke model. It will be used to extend their JDE application implementation by using re-useable services leveraging Oracle SOA Suite. SOA Suite, JDE

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Pharminion (Bio Tech)

Pharminion implemented Oracle Red Stack Pharminion is a global biotech company that is dedicated to the hematology and oncology communities. We work in partnership with a network of scientific and clinical advisors to identify and develop products for global hematology and oncology markets. They have third-party distributor network in 20 countries throughout the Middle East and Asia and approximately 450 employees worldwide. Implemented Oracle Red Stack for Business applications, middleware, and a database management system from a single vendor to maintain consistency with Oracle products in line with internal IT goals. They installed Oracle Application Server “in a couple of hours,” significantly ahead of schedule and under budget OC4J, JDE

Sensient Technologies

(Services)

Sensient Technologies selected Oracle Application Server over WebSphere Sensient Technologies is the world's leading supplier of flavors, fragrances and colors used to make a diverse variety of foods and beverages, pharmaceuticals, cosmetics, home and personal care products, specialty printing and imaging products, computer imaging and industrial colors. Our name communicates what we do: Enhance sensory experiences through specialized ingredients, delivered through proprietary technologies. In short, we bring life to products you enjoy using every day. Selected Oracle Application Server over WebSphere even though the hardware solution is an AS400. Want to keep hardware options open. Oracle Application Server gives us the confidence that we have the option to migrate to an Intel server/Oracle stack without having to reimplement our applications OC4J, JDE

Temple-Inland (Financial Services)

Temple-Inland leveraged Oracle Portal to create JDE workflow driven event notification system At Temple-Inland, we are working together as one company to create superior and sustainable value for shareholders, customers and employees. We have made significant progress implementing major initiatives to lower costs, improve operational efficiency, increase asset utilization and drive return on investment. The efforts of the Temple-Inland team are making a difference. They have four core operations at Temple-Inland - corrugated packaging, forest products, real estate and financial services. Temple-Inland went live with Oracle Portal. They also Synchronized security between Microsoft Active Directory and Oracle Single Sign-on.. Temple-Inland created JDE Workflow event sends email notification with embedded portal URL to Project Managers, if orders awaiting approval. Oracle Portal, JDE, IdM

WL Gore (Manufacturing

Oracle BPEL for integration of multiple ERP apps WL Gore is a leading manufacturer of GORE-TEX fabric and clothing with more than 6000 employees and $1.5 billion annual revenues. It was a long time JD Edwards customer with more than 20 different systems and 300 point to point integration. It wanted to migrate to new JDE ONE platform and build a standards based platform but without significant engineering efforts and. Despite being a large IBM shop, WL Gore decided to use Oracle. Using Oracle BPEL PM, it plans to integrate JDE One, .NET, PeopleSoft HR, Siebel CRM and AS400 applications. BPEL PM, PeopleSoft, JDE, Siebel

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5. Extending vertical apps (Retek, Glog, Demantra, iFlex, SPL)

Abercrombie and Fitch

(Retail)

A&F will use Oracle ESB and webCenter to simplify PO process Abercrombie & Fitch Co. (A&F) is a specialty retailer that operates 944 stores selling casual apparel. Due to high attrition rate in merchandising staff, A&F wanted to reduce the number of screens (40-50) that merchandisers have to interact with for data entry, thereby minimize training costs and error rates. In addition, its purchase order process touched variety of mainframe applications, Retek Merchandising System, wholesale management system, PSFT, Human rights, quality assurance, brand protection, legal, sourcing etc which was not agile enough to meet new business demands. Despite using Seebeyond as the underlying infrastructure in Retek Integration Bus and MQ Series for messaging from IBM to various systems, A&F decided to chose Oracle SOA suite. Using Oracle ESB and Oracle webCenter Suite, A&F will build an agile infrastructure of PO processing and consolidate screens for PO user interface. Oracle ESB will manage various aspects of order management like PO create, PO receipt, allocation etc. SOA Suite, Retek, PeopleSoft, Oracle Data Integrator, WebCenter

Citigroup (Financial Services)

Citigroup will use Oracle BPM for risk management analysis Citigroup has various business processes for documenting potential risk factors and corresponding controls in place to mitigate that risk. It wanted to provide its auditors (internal and external) and analysts a common platform to analyze these business processes and secondly it wanted to seamlessly move from analysis to execution environment by integrating this processes with IFLEX Reveleus. Citigroup looked at BEA Fuego and a small niche vendor Hyperknowledge that they were already using. Fuego could not meet their analysis requirements neither provide a common platform for modeling and execution like Oracle did. Oracle BPA and SOA together will help Citigroup improve overall risk management and control to support fraud activity, data loss etc for SOX Compliance BPA Suite, SOA Suite, iFlex

City of Las Vegas (Public Sector)

City of Las Vegas automates PO processing between 11i and SPL City of Las Vegas utilized Oracle’s BPEL Process Manager to standardize and centralize eight integration solutions between the city’s Oracle E-Business Suite and its SPL application used for maintenance management. These integrations include Requisitions, Receiving Transactions, Item Catalog, and General Ledger information that flow from SPL into Oracle E-Business Suite. In addition, Purchase Orders, AP Invoices, Vendors, and Employee information flow from SPL into Oracle E-Business Suite. A combination of techniques is used to initiate the various processes since each has its own frequency requirements, but the primary tool used is Oracle’s Advanced Queue (AQ) technology. Various business events in both systems as well as scheduled PL/SQL concurrent programs within Oracle E-Business Suite populate the custom Queue in order to launch specific BPEL processes. This prevents SPL and Oracle E-Business Suite from needing to communicate directly since they both communicated to BPEL through the shared Queue. BPEL is now the preferred integration tool used at the City of Las Vegas, and additional BPEL processes are currently being built to further improve the efficiency and manageability the city’s other integration points. Innowave Technology is the SI. SOA Suite, e-Business Suite, SPL

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GE Healthcare (HealthCare)

GE Healthcare uses BPEL on WebSphere for order-to-ship automation GE Healthcare provides services in medical imaging and information technologies, medical diagnostics, patient monitoring systems, disease research, and drug discovery. Leveraging Oracle BPEL PM, GEH integrated EBS to OTM and automated order-to-ship business process. This solution (order to ship) will provide detailed visibility in managing and tracking a shipment to all the involved parties such as the customer service representations and transportation partners and provide an accurate information such as lead times and delivery information. Customer service representatives will able to plan and select from a various modes of shipment, such as, air, ocean and road, instead of just sending the shipment via next-day air. This solution is expected to save GEH $8 - $10 M/ year in shipment costs. SOA Suite, e-Business Suite, G-Log

Office Depot (Retail)


Ross (Retail)

Ross to improve Order to Receive process between stores and warehouses Ross was having little visibility into their order at the distribution warehouses after Ross stores placed them. Ross was experiencing data drop outs creating data integrity, and reconciliation issues translating into substantial business risk e.g. Invalid SKUs in Sales Audit system. After looking at SeeBeyond and BEA, Ross decided to use Oracle SOA for Oracle's complete end-to-end integration stack and tighter integration with Retek. Ross will use Oracle BPEL for automating Order-2-Recieve process by integrating merchandising, distribution mgmt (both from Retek) and allocation/replenishment applications (from JDA). It will use Oracle BAM for real-time visibility into Ross’ business processes providing centralized exception management and reduction in reaction time. Ross will also use Oracle Data Integrator for synchronizing data between merchandising and distribution systems SOA Suite, Retek, Oracle Data Integrator



Yarra Valley Water (Utilities)

BPA Suite for Closed loop analysis of Property Management Yarra Valley Water is one of Australia’s largest water utilities servicing 3 million customers, managing major infrastructure assets and customer billing. YVW is establishing a common standard based shared infrastructure from which to deploy and maintain its business applications. YVW are developing cross LOB business processes linking disparate applications. Yarra Valley Water selected Oracle over TIBCO and BEA WebLogic.The intention is to leverage BPA suite for closed loop analysis of these processes there by achieving greater business and IT alignment. Another project is around BPEL integration of SPL Billing system with other backend apps for property management. SOA Suite, SPL

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6. Extending SAP

Accenture (Services)

Centralized Security and SOX Compliance Accenture, worlds largest management and technology consulting firm was suffering with high costs and lack of controls related to password resets across 100,000 employees and 40,000 contractors. In an effort to centralize security administration process and enable compliance with Sarbanes-Oxley, Accenture selected Oracle Identity Manager solution. Accenture automated the provisioning of users to fine-grained attributes within SAP, thus enforcing SOX compliance requirements. Accenture also uses their solution to manage RSA SecurID tokens. This effort has resulted in password management savings of $63K/month and eliminated 10 security administrators. Identity Manager, SAP

Clorox (Consumer Goods)

Clorox leveraged BPEL to automate key order fulfillment transactions Clorox is a leading manufacturer and marketer of consumer products, including flagship bleach product. Clorox was suffering from a manual schedule order shipment process. It lacked reconciliation between promised date of delivery vs. actual date of delivery and did not have any visibility into order shipment status. After looking at IBM, SAP & BEA, Clorox chose Oracle SOA for better functionality and comprehensive platform. Oracle BPEL PM will enable real time integration between Transportation Management ASP (Nestivo) and SAP Order Mgmt. This will automate key order fulfilment transactions: Order, Cancel Order, Shipment Notification, Shipment status and Reponse to Tender. SOA Suite, SAP (Order Mgmt)

Corporation Services Company (Services)

11i Application Integration to SAP using BPEL With $225M in annual revenue, Corporation Services Company (CSC) is a professional/ legal services company offering fast growing web-based legal services, among others to help companies register as businesses. CSC runs SAP Order Management and is in process of rolling out Oracle 11i Financials. BEA is the incumbent standard for custom J2EE applications. It also owns Oracle Identity Management. Against the SAP Netweaver competition, CSC decided to use Oracle BPEL Process Manager to create a standards-based integration infrastructure to integrate Oracle 11i Financials with SAP and other custom applications. BPEL PM, e-Business Suite, SAP

Dana Corporation ( Manufacturing)


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Dillinger Hutte (Manufacturing)

One of Europe’s Leading Metals Producers Dillinger Hutte is one of Europe’s leading metals producers and is the leading heavy plate producer on the continent. With the goal of reducing costs around the manual provisioning tasks and the synchronization of user names and passwords in a highly complex IT environment, Dillinger chose to implement the Oracle IdM Suite. The IdM Suite has been implemented for over 5,000 users and offers connectivity to their SAP, ADS, UNIX and Oracle DB environments. Users now only have to provide a single password for all applications. Dillinger has also provided for a self service password reset in both ADS and OIM, which has resulted in greatly reduced costs. The overall solution now also provides complete audit and attestation reporting capabilities. IAM Suite,, SAP

ERG

(Utilities)

Italy’s Largest Independent Oil ERG is Italy’s largest independent Oil refiner. The group processes more than 400,000 barrels of crude oil a day. With a nationwide network of 2,000 Ergo-branded retail outlets, ERG holds about 7% of Italy's retail market share. ERG was looking for the ability to centralize and reconcile accounts in Notes, AD, and SAP environments but was faced with having multiple companies/divisions to manage in the reconciliation and provisioning process. ERG chose to implement the Oracle Identity and Access Management Suites over Microsoft. This has resulted in improved security through account reconciliation – orphaned accounts detected and removed. Another benefit of the Oracle solution has been that the workflow capabilities in Oracle’s IdM Suite allow ERG to handle complex approval processes when dealing with multiple organizations. IAM Suite, SAP

Ericsson (Telecom)

From 17,500 Web Sites to One Oracle Portal Ericsson is the largest supplier of mobile systems in the world. Established in 1876 in Stockholm, Sweden, the company today has approximately 53,400 employees in more than 140 countries. Ericsson wanted a Common Web Solution (CWS) to accommodate all of their Web Content, Document Management and Portal needs. They started with approximately 17,500 Web sites and 40 portals. Their goal was to reduce to 1 portal framework and 300 Web sites. Their Corporate Intranet Portal myInside is already live on OracleAS Portal 9.0.2 with 60,000 users. MyInside integrates with SAP iViews, IBM Collaboration tools and Interwoven TeamSite for Content Management. Ericsson chose Oracle Portal for its breadth of functionality and scalability. In addition, the company has experienced other benefits. Operating costs have been reduced tenfold from 1B SEK to 100M SEK and Ericsson estimates a 15% increase in personal productivity due to the Search and Personalization features of their Intranet. Portal, SAP, IBM, Interwoven Integration

General Dynamics (Aerospace and Defense)

Enabling Delegated SSO and integration with HR provider General Dynamics is a defense industry contractor with annual revenues exceeding $12billions. GD was using Entrust GetAccess with iPlanet LDAP directory for access to employee service portal. GetAccess did not provide stronger password management. In addition, every business unit within GD is run autonomously and wanted to do its own administration. After looking at CA, Entrust and RSA, GD selected Oracle Access Manager for stronger SSO with delegated administration and federation with outsourced HR provider (Hewitt). Oracle operates in a heterogeneous environment of IBM WebSphere, BEA Weblogic, SAP, Oracle and PSFT apps. Access Manager, PeopleSoft, SAP

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Halliburton (Services)

Leading Oil Field Services Company in the World Halliburton is the leading Oil Field Services company in the world with over $22 billion in sales for 2006. Halliburton works in established oilfields from the North Sea to the Middle East as well as in newer sites in Southeast Asia and Africa. With major growth through acquisition, Halliburton was struggling to bring new employees on line securely. They also needed to offer better security to their top tier clients, and to offer a SSO solution for two externally facing portals, one based on BEA and another on SAP. The Oracle IAM Suite was chosen in February 2007 as a replacement for their BMC implementation. Oracle Identity Manager will permit Halliburton to automate the attestation process to meet regulatory requirements. This solution will also increase customer satisfaction by offering improved user experience through identity federation while providing for Increased security and efficiency by quickly bringing newly acquired companies’ employees online fast. IAM Suite, SAP

Hansol Paper (Manufacturing)

Password Management, Automated Provisioning and Compliance Hansol Paper has made a continuous development since its establishment in 1965. The company has taken the lead in domestic paper manufacturing business being separated from Samsung Business Group in 1991, and is now making every effort to make inroads into world market. Hansol Group has recently succeeded in diversifying its business as of information & communication, finance, and servicing with paper manufacturing in the center, and accordingly grown up to rank as the 13th largest business group in Korea. Hansol Paper needed an identity management solution to address a number of business challenges they faced: (i) Security vulnerability and associated manual work in role-based privilege management for SAP users (ii) password policy and automated provisioning (iii) single sign-on for SAP applications (iv) wanted detailed audit trails to track account and privilege changes (v) needed to comply with regulatory requirements. Hansol Paper selected Oracle ESSO, Oracle Identity Manager and Oracle Internet Directory for its security infrastructure. The solution, rolled out in April 2007, provides Oracle Identity Manager integration with HR, Groupware, SAP R3 and SAP BW, and Oracle ESSO integration with SAP via Oracle Identity Manager. Hansol is also using the notification service for password expiration. The Oracle solution provides benefits from automated provisioning, regulatory compliance, enhanced user experience and security, as well as the elimination of ghost accounts and the ability to prohibit user access when roles change. Identity Manager, ESSO, OID, SAP

Hewlett Packard (High-Tech)

HP chose Oracle SOA for multi channel order orchestration HP has more than 10 different sales channels - Siebel CRM, EDI, web store etc. Once order is captured, order is acknowledged and processed. Processing is orchestrated with significant amount of rules and workflow requirements. HP wanted to centralize the rules so that various processes could reuse them across different sales channels. Existing homegrown app (built using C, C++) had rules embedded in the application logic and any change in business rule was hard to implement. They were using SAP for order fulfillment for last 10 yrs. BEA is the std app server and webMethods is the std B2B integration. Still HP chose Oracle because of Oracle's integrated SOA architecture and business friendly rules engine. SOA Suite, SAP (Order Mgmt),SEBL (CRM)

Inland Revenue

(Government)

Efficient Identity Mgmt solution for citizens Inland Revenue is a government department responsible for administering New Zealand's tax system. Operating 22 sites nationwide with 5,000 employees serving 4.5 million, IRD provides services to all New Zealanders, administers taxes, social security, child support, family assistance and collects 80% of government’s revenue. IRD needed a secure, adaptable and efficient I&AM system for employees and citizens. In order to integrate it’s existing authentication infrastructure with a more advance and flexible solution, IRD selected Oracle Identity Manager over IBM solution. Oracle has helped them centralize management of access controls and administrative provisioning processes. It integrated access across mySAP, Novell Netware and Microsoft AD. By doing so, IRD has reduced user access cost and increased end user self-service functionality. Identity Manager, SAP

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John Muir Health (Healthcare)

Leading Not for Profit Northern California Healthcare Provider The John Muir Health was formed from the 1997 merger of the John Muir Medical Center, John Muir Health Network, Mt. Diablo Medical Center, and Medical Pavilion. The not-for-profit system operates three hospitals, four outpatient centers, a physician practice management service, and several community health foundations. With too many user names and passwords to manage on major clinical applications (McKesson), HR application (SAP), Badge Access application (Lenel) and enterprise-wide applications (AD and Exchange) John Muir Health needed to centralize location of identities to automate administration of policies, access controls, and audit reports for HIPAA. They turned to Oracle to provide a complete identity and access management solution, which has been expected to reduce demands on IT, services while also improving the management and security of their applications environments. IdM Suite, SAP, SOA Suite

Orange County Public Schools - FL

(Education)

O

CPS uses Oracle Identity Manager to automate onboarding process of newly hired teachers ocps adds 11 schools and over 2,000 teachers to its system every year. as typical for school systems, most of these teachers are added in the month of august. often teachers are hired at the last minute and do not have email and system access until many school days have already passed. OIM is integrated with SAP HR system to efficiently and securely grant appropriate access privileges to new teachers as soon as they are placed in the hr system. OIM helps to relieve the start of school crunch and have teachers become immediately effective on day one. OCPS will be able to synchronize its passwords across its many applications improving the user experience and enabling stronger password policy enforcement. Identity Manager, SAP

Petro Canada (Oil & Gas)

Unified Workplace Portal Petro Canada maintains a network of 1,400 retail gas stations across Canada. It desired to offer all stations and employees an enterprise portal for a “unified workplace”. Petro Canada had problems with its fragmented IT environment (NET, Peoplesoft HR, SAP apps, Documentum). A personalized, secure Portal environment was needed that could serve a large audience of over 1400 locations. The solution includes Oracle Portal, SAP Omni-Portlet, Active Directory Integration, Ultra Search capability, Outlook email portlet, and Documentum integration. Web Services were instrumental in making all these integration requirements for the unified Portal workspace happen. Portal, IdM, Active Directory Synch,, PeopleSoft, SAP, Documentum

PetroBras (Oil and Gas)

Petro Bras, Brazil’s leading oil retail distributor, chose Oracle SOA over IBM and BEA Petrobras Distribuidora- Petrobras Distribuidora is the retail distribution arm of Brazil's state-owned oil company, PETREO BRASILEIRO (PETROBRAS), which is also the country's largest government-controlled business. They will Integrate Oracle E-Business Suite CRM with SAP R/3 and legacy applications. Oracle was chosen despite BEA being the standard J2EE server and IBM being the standard integration product. SOA Suite, e-Business Suite, SAP

PICC Life Insurance Company Limited


Centralize Security Policies & Improve End User Experience PICC Life Insurance Company is a joint venture between PICC holding Company and three foreign investors (Sumitomo Life Insurance, Asia Financial, Bangkok bank). PICC Life offers life insurance, health insurance, accident insurance and reinsurance services, and aims to expand its business into five provinces and 15 cities by the end of 2007. To achieve this growth PICC Life requires a new application platform to fulfill business needs and simplify the management platform. Oracle Access Manager is being used to centralize the authentication and access control to different applications including SAP, eBao and OA Systems. Access Manager, SAP

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RaboBank (Financial Services)

Banking Giant selects Oracle BPEL/ESB over Tibco to integrate Siebel with SAP Rabobank Group is a $31B Banking giant. Founded as a cooperative of Dutch agricultural banks, the company has more than 300 member banks and several subsidiaries now focusing on the food and agribusiness industry. The cooperative's global investment banking arm, Rabobank International, has more than 200 offices in about 30 countries. Rabobank has one of the world’s largest Siebel installations. It selected Oracle SOA/BPEL over Tibco as its strategic technology to integrate this Siebel system with SAP Financials and numerous mainframe and client-server legacy applications. BPEL PM, Siebel, SAP

Royal Melbourne Institute of Technology (Education)

Oracle Fusion Middleware (BPEL, J2EE) with SAP, Novell

RMIT University is one of Australia’s leading educational institutions. 57,000 students study at RMIT campuses in Melbourne and regional Victoria, Vietnam, online, by distance education, and at partner institutions throughout the world. RMIT has embarked on a system consolidation strategy to streamline the information flows across the university. As part of this strategy, RMIT will implement a process-oriented integration layer to connect the core business systems of the university, including SAP HR, Novell eDirectory: and TeraText. All three business processes seek the authorization of the appropriate manager, perform the required activity on SAP HR and then propagate details to eDirectory and Teratext. RMIT used Oracle BPEL Process Manager as well as Oracle JDeveloper for developing custom web services. BPEL PM, SAP

Schenker (Logistics)

RFID and SOA for event monitoring infrastructure With annual sales of 8.9 billion euros, 42,000 employees and about 1,100 offices around the world, Schenker is one of the world's leading providers of integrated logistics services, offering land operations, air and sea freight. Within their global supply chain, Schenker’s goal was to be able to connect any type of device to any type of logistics application in any location using a single, centralized infrastructure. For the first phase, Schenker has implemented a centralized RFID event-monitoring infrastructure using the Oracle® SOA Suite with integration to the existing SAP Logistics Execution System. RFID data is captured and filtered by Oracle Sensor Edge Server and dispatched back to a central data repository. The workflow to deal with the incoming data is orchestrated by Oracle BPEL Process Manager. This solution gives Schenker the means to showcase their RFID-capabilities to customers and can scale to eventually tag and track thousands of pallets and other units. Based upon the success of the initial work, Schenker is now looking at a number of other RFID related projects, including trailer-tracking for Schenker's internal operations and the usage of the technology in the area of sea-freight-containers SOA Suite, RFID, SAP

Sodexho Ltd. (Services)

Oracle Fusion Middleware (BPEL, Data Warehouse Builder) with SAP

French Sodexho Alliance is the world’s leader in food and management services with over $13B in annual revenue and 313,000 employees worldwide. Sodexho’s UK subsidiary, Sodexho Ltd. needed better access to key financial data from its SAP ERP system. Before, 2 staff members ran many manual reports full-time. Sodexho initially looked at an ETL solution from Informatica. To solve its reporting pain points, it finally decided for an integration solution that leverages BPEL’s process integration capabilities together with an SAP adapter and Oracle Data Warehouse Builder deployed as an adapter to Sodexho’s Hyperion application. BPEL PM, SAP

Starhub (Telco)

Improving Onboarding with Oracle Identity Manager Starhub is Singapore’s second largest telecommunications provider. They are also Singapore’s leading provider of broadband and cable TV services. Starhub were incurring high operational costs associated with provisioning user accounts through multiple system administrators, and recognized there were process inefficiencies around employee onboarding and intercompany movement. Starhub has recently adopted Oracle Identity Manager to automate provisioning of users to 14 target systems, including SAP and Siebel. Identity Manager, SAP

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Sumco (Manufacturing)

SOA for six sigma compliance SUMCO USA is a subsidiary of Sumitomo Mitsubishi Silicon Corporation (SUMCO), headquartered in Tokyo, Japan. The world’s second largest silicon wafer manufacturer, SUMCO operates 14 manufacturing facilities located in Asia, Europe and the United States. SUMCO uses technology as a competitive differentiator and makes significant investments in its IT systems. In an effort to improve its key engineering compliance with six sigma adherence, SUMCO chose Oracle BPEL. SUMCO uses Oracle BPEL to manage spec registration process integrated with SAP (15 human touch points). Specification Registration pertains to registering customer order specification to manufacture silicon wafer – the specifications vary from order to order and customer to customer. The process was being done earlier by a 3rd party workflow tool (Kintana) and was getting to be too expensive to have it customized. Without the workflow tool it was taking 30+ days to make a decision on a customer order just on the capability analysis – the BPEL Process Manager brought it down to 3-5 days BPEL PM, SAP

Tesoro (Energy and Utilities)

Identity Management Solution for Leading Petroleum Refiner and Marketer Tesoro is a Fortune 500 company and is a leading independent refiner and marketer of petroleum products, operating six refineries in the Western US. Tesoro is using Oracle Access Manager to protect their web-based applications and to manage users through an SAP Portal. Tesoro has their own authentication system in place and initially will use Oracle for authorization capabilities for 15,000 users, which encompass inactive, active and non- employees at their Texas headquarters. . Access Manager, SAP

The Hershey Company (Food)

Streamline SAP access management Hershey’s is a leading snack food company and largest North American manufacturer of quality chocolate with annual revenues of over $4 billion. Hershey’s had inconsistent processes for managing user access privileges across network, SAP & web environment. This resulted in poor end user satisfaction arising from multiple passwords across SAP and network environment. After evaluating Sun and M-Tech, Hershey’s decided to use Oracle Identity Manager for password synchronization from Active Directory across the SAP environment. This will significantly reduce costs & enforce common security policies. Hershey’s now enjoys flexible assignment of users to roles & profiles within SAP, in accordance with internal security policies and enable “who-has-what” reporting across SAP, AD, SunONE and Oracle. Identity Manage, SAP

Unédic (Government)

Oracle Access Manager supports Unédic in their highly heterogeneous environment Unédic is responsible for the finanical managment of France’s unemployment insurance fund. They were looking to avoid bankruptcy by reducing cost and improving efficiency. They needed to integrate their IT systems with another gov’t agency to improve the end user experience. They have a very heterogeneous environment which includes Oracle, IBM, BEA, SAP and PSFT. They needed a highly reliable infrastructure which can support millions of users. They chose Oracle Access Manager due to the hot-pluggable nature of Oracle IDM with third party products as well as the rest of the Oracle stack. In additon to cost savings and improved efficiencies, they now have seamless interoperability with their existing infrastructure. Access Manager, SAP

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Vodafone (Telco)

Unparalleled ability to manage users to the Vodafone portal and interface with back end systems

(SAP) Vodafone Group Plc is the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States through the Company's subsidiary undertakings, joint ventures, associated undertakings and investments. At 31 December 2006, based on the registered customers of mobile telecommunications ventures in which it had ownership interests at that date, the Group had 198.6 million customers, excluding paging customers, calculated on a proportionate basis in accordance with the Company's percentage interest in these ventures. Vodafone needed to centralize and support IT systems and provide shared services to the different countries/legal entities of Vodafone. They were looking to create a global intranet portal by aggregating dozens of country and LOB portals for a single Vodafone view for employees. They also needed to be able to add/remove users, grant granular access across multiple systems. Vodafone chose Oracle for its Unique HA/Scalability and Self service and flexible workflow capabilities. Vodafone expects to lower administrative costs through delegated administration and user self service; enable operational efficiency and increase security across application environments; and improved end user experience for employees by providing aggregated content in their single portal. Identity Manager, SAP

Wärtsilä (Manufacturing)

Automatic provisioning and reconciliation to SAP and MS AD Wärtsilä is a Finnish manufacturer of large (diesel) engines and power plants. The core business of Wärtsilä is marine diesel engines. The company's headquarters is located in Helsinki. Employees need job appropriate systems access from day one and managers and HR are using too much time in applying appropriate rights. Using Oracle Identity Manager, they now have a zero programming solution for provisioning and automation of 10 currently manual processes. They have achieved cost savings and end-user experience improvements with self service password reset. Identity Manager, SAP

Wipro (IT Services)

SOA for greater agility and Identity Management for streamlined access for 120,000 employees Wipro is a leading provider of IT solutions and services Approximately 30,000 employees representing 18 nationalities 8 near shore development centers, 33 sales offices, 1 disaster recovery center. After looking at SUN,IBM and BEA, Wipro chose Oracle SOA and IDM for Oracle’s tightly integrated middleware stack encompassing AS, IdM, and SOA Suite. The IdM suite would be deployed to provision and provide streamlined access to information systems for over 120,000 Wipro employees over the next 3 years. The SOA suite would help in modernizing Wipro's IS infrastructure to ensure greater agility and responsiveness to changing business needs, and integrate disparate systems. SOA Suite, IAM Suit, SAP

Xerox (High Tech)

Xerox uses BPEL and OWSM for order fulfillment between their Europe and NA locations Xerox Corporation is the world's leading document management technology and services enterprise. It provides the document industry's broadest portfolio of offerings. Foreseeing continued growth, Xerox wished to invest and standardize on a common share architecture/platform that was easily scalable, highly available, integrated, secure, centralized and re-usable. Furthermore, moving towards a Service Oriented Architecture (SOA), and providing complete visibility into their business processes to their employees, partners and customers were one of their primary goals. Oracle was able to align their strategy with our roadmap and products. XOG Europe runs SAP, and was considering NetWeaver for this project. However, XOG North America, chose Oracle SOA. One of the key differentiators was Oracle’s WebServices Manager, as it allowed them to keep their integration platform generic while keeping security out of the application. The Xerox security team liked that OWSM could provide complete WebServices security via creating policies - which today is a gap and a requirement within Xerox Corporation from a compliance standpoint. SAP could not offer this capability, or convince Xerox of their SOA capabilities. SOA,Suite, SAP, e-Business Suite

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Documents

Extend Applications with Fusion Middleware - Oracleopnpublic/documents/webcon… · as PeopleSoft, JDE, Siebel and Retek and SAP applications. In fact, Oracle Fusion Middleware is