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Partus Rocket Model
By
Johannes Partanen & Jukka Hassinen (author)
December 2008
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Socialization
Interaction
Externalization
Crystallizing
ideas
Internalizing
Action and
testing of ideas
Combining
Creating a model
or a theory
Network level
Community level
Team level Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
General Model Application of Nonaka’s
and Takeuchi’s
Knowledge Creation
Theory
Individual
level
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
1 2
4 3
Dialogue
From Dialogue to Action and From Explicit Knowledge to Tacit Knowledge
1 2
4 3
Learning by Doing
1 2
4 3
Explicit
knowledge
1 2
4 3
Tacit
knowledge
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Dialogue
Learning by Doing
Taci
t kn
ow
ledge
Exp
licit know
ledge
Interaction and conversations
with others, brainstorming,
intensive thinking, self-
reflection
Action, using plans, doing
Transferrable knowledge,
analysis, plan, list, picture,
model, book, knowledge
base, manual
“Silent knowledge”,
intuitive knowledge,
practical knowledge, hard-
to-describe -knowledge
Window 1
Talking, “throwing ideas”,
“talking during breaks”,
formal dialogue sessions
Window 2
Crystallizing ideas, making
lists of main points, finding
leverage points
Window 3
Making specific plans and
prototypes, creating
theories, finding interesting
ideas and theories from
books
Window 4
Testing ideas in practice,
using plans to generate
action
Socialization
Interaction
Externalization
Crystallizing
ideas
Internalizing
Action and
testing of ideas
Combining
Creating a model
or a theory
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Pitfalls Caused by Missing
Parts of Process
● Without dialogue no new ideas are generated.
● Without learning by doing ideas are not tested in practice so no
new knowledge on their effectiveness can be known.
● Without explicit knowledge there is no transfer of knowledge from
the individual to the community or team.
● Without tacit knowledge there are no capabilities to do anything.
● Without outer rings (”levels”) knowledge is out of it’s context and
is thus useless.
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Process of
Offerings
Process of
Creating
Leading
Thoughts
Customer
Potential
Process Process of
Leadership
Innovation
Process
Knowledge
Process
Brand
Management
Process
Customer
Relationship
Process
Community’s
Learning
Process
Company’s
Learning
Process Individual’s
Learning
Process
Process of
Marketing to
Customers
The Process of Creating Team Entrepreneurs
Creating value to
customer
Cu
sto
mer
Pro
cess
Co
ach
ing
Pro
cess
Fin
ance
Pro
cess
Coach’s side
Ba
sic
elem
ents
P
rein
cub
ati
on
In
cub
ati
on
Team entrepreneur’s side
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Portfolio
Training Diary Learning
Contract
Applying theory
into practice Literature
Entrepreneurship
Intellectual Capital The Process
of Individual
Learning
Ideas
Essays
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Training in a knowledge community
Training sessions Birth-giving
Practical training
with customer
Knowledge
created in
training sessions
in systematized
form
Co-creating with customers
Network
Birth-
giving
raport
Ideas
The Process
of Learning
from Your
Community
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Life’s arena
Community
Company’s
Learning
Contract
Working using
one’s own team-
company
The Art of
Understanding
Business
Culture
Network
The Process
of Learning
from Your
Company
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Benchlearning
Visits to
customers Motorola report
Organizing
customer visits
The Theory of
Creating
Customer Tribes
Co-creation with customers
Customer potential The Process
of Potential
Customers
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Brand
Customer
information (lead
the process of
customer
information)
Message (What is
your main
message?)
Marketing
communication
The newest
marketing
methods
Life-long customer relationships
Shared Vision The Process
of Marketing
to Customers
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Trust
Stories stimulate
imagination
Learning contract
with customer:
What do we want
to do together?
Customer as co-
creator (operating
and
experimenting
together)
Planning together
with customer
(reorganizing
systems that
produce value)
Life-long customer relationship
Generating customer capital though ecogenesis The Process
of Customer
Relationships
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Shared values
Shared ideas and
points of view New aspiration
Working together
Strategy and
plans (using
values)
Shared mission
Shared vision The Process
of Creating
Guiding
Thoughts
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Personal competency
Cultural
athmosphere
(Management by
Walking Around)
Transfer of
wisdom and
experiences &
creation of
challenge
Choose either
individual
leadership or
team leadership
(”Y” –model*)
Documentation
Learning, living company
Shared vision The Process
of Leadership
* = Y-model refers to
Katzenbach & Smith’s two
ways of leading a team.
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Team Company
Experiences
(encourage
everyone to be
creative)
Thoughts (use IT
to help you)
Experimentation
(organize
activities)
Concretization
(reward people
for being
innovative)
Co-creation environment
Network The Process
of Innovation
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Understanding information
Environment for
creating new
knowledge
Creating
knowledge
Applying
knowledge into
action
Documenting
knowledge
The flow of knowledge
Network’s intellectual capital The Process
of Knowledge
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Brand code
Social dimension Mental
dimension
Functional
dimension
Spiritual
dimension
Guiding thoughts
Brand envelope The Process
of Brand
Management
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Communication
Creating a shared
space (ba) with
customer
Design the
offering with
your customers
Co-creation with
the customer
Value creation to
customers
Learning relationship
Life-long customer relationship The Process
of Offerings
Dialogue
Learning by Doing
Ta
cit
kno
wle
dg
e E
xplicit kn
ow
ledg
e
Partus Rocket Model
Dec 2008
© Johannes Partanen & Jukka Hassinen & Partus Oy 2008
Literature
● Cunnigham: The Wisdom of Strategic Learning (learning contract)
● Gad: 4-D Branding - Cracking the Corporate Code of the Network
Economy (brand envelope)
● Katzenbach & Smith: The Discipline of Teams (Y-model)
● Nonaka & Takeuchi: The Knowledge Creating Company (knowledge
creation theory)
● Normann: Normannin liiketoimintateesit (ecogenesis and co-creation)
● Senge: Dance of Change (learning processes)
● Senge: The Fifth Discipline (background)
● Waterman: What America Does Right (Motorola reports)