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Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2017 Baker Hughes, a GE company, LLC - All rights reserved.
Customer TrainingPartner on Talent Development
Confidential. Not to be copied, distributed, or reproduced without prior approval.
2
Talents’ as Company Financial Asset
Human Capital is the key contributor on Production, reliability and Efficiency
Oil & Gas industry needs to fill the talent gap by fostering the development of a new generation of Leaders
Operational Excellence is a combination of Fleet Reliability and Human Capital
Confidential. Not to be copied, distributed, or reproduced without prior approval.
Co-creating the added value to be partners
TECHNICAL EXPERTISE
a proven quality reputation as Original
Equipment Manufacturer
GLOBAL PRESENCE REGIONAL ROOTS
a wide network of facilities and capabilities to be close
to you
STRUCTURED APPROACH
a comprehensive portfolio to develop the skillset to
succeed in an evolving environment
CONTINUOUS INNOVATION
a passion to develop innovative solutions to
meet the challenges of a digital industry
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Confidential. Not to be copied, distributed, or reproduced without prior approval.
Fullstream Training solutions
4
EXPLOREEXTRACT
TRANSPORT PRODUCE
REFINEDISTRIBUTE
A structured training approach that leverages our capability as a fullstream company
A fully comprehensive range of training solutions on all the segments of the value chain
An expanded knowledge to develop new oil & gas talents
Confidential. Not to be copied, distributed, or reproduced without prior approval.
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A global presence with local roots
80% OF TRAINING PERFORMED AT CUSTOMER SITE
Confidential. Not to be copied, distributed, or reproduced without prior approval.
6
Customer Training – Partner on talent development
HOURS OF TRAINING BY AREA (2014-2017)Man Hours ‘000
MENAT
SSA
AM
ASIA
ANZ
20
4
22
8
80
29
2014-16 average
61
14
16
155 100BHGE Customers
5000Attendees
ATTENDANCE in 2016
HOURS OF TRAINING BY YEARMan Hours ‘000
2017(planned)
150
2014- 2016 (average)
140
EUROPE
2017 planned
16
vs 7000 planned in 2017
Customer Training at a glance
Confidential. Not to be copied, distributed, or reproduced without prior approval.
7Customer Training – Partner on talent development
A suite of training solutions to excel in oil & gas industry
• Customized training (job roles, expertise, fleet,...)
• Leadership & Functional training
• eTraining• Virtual Training• Distance Learning
• Mechanical Hands-on training• Simulation activities on control systems• Certified program for control room operators• Tutorship on-the-job training
Practical and certifications Digital services and assetsTheoretical classes
Confidential. Not to be copied, distributed, or reproduced without prior approval.
Theoretical Classes
November 24, 2017 8
Confidential. Not to be copied, distributed, or reproduced without prior approval.
9
Customized Technical Training
BENEFITS
Starting from a in-depth analysis of customers’ needs andrequirements, BHGE techcnical experts design and buildtraining paths tailored on each trainee.
Tailored path on:
• Audience level
• Job role and year of experience
• Engineering documentation (Serial number based)
• Project timeline
Applicable on all the Operation & Maintenance
Conducted worldwide, on-site or in
BHGE Training centers
Structured approach with technical competency
mapping and report-out
SUPPORTED BY BHGE LEARNING PLATFORM
Confidential. Not to be copied, distributed, or reproduced without prior approval.
Leadership & Functional training
November 24, 2017 10
•Project Management•Team building•Effective Coaching Skills
•Developing Essentials Leadership Skills•Change Acceleration Process•Facilitation Skills
•Presentation Skills•Influencing skills
INSPIRINGMANAGING & COACHINGBUILDING
BENEFITSTailored path on:
• Audience level
• Job role and year of experience
Conducted worldwide, on-site or in
BHGE Training centers
A complementary development to
empower team member and team leaderBoost effectiveness and motivation
with interactive experiences
GE’s proven curriculum
Confidential. Not to be copied, distributed, or reproduced without prior approval.
Practical Training
November 24, 201711
Confidential. Not to be copied, distributed, or reproduced without prior approval.
12
12
BENEFITS
Practical course to complements the theoretical teaching and tooffer a unique opportunity to gain hands-on experience on BHGEmachines and control systems.
Practical Training
Practical experience on real equipment in a safe and consequences-free training environment
Applicable on Operation & Maintenance and troubleshooting
topics
Control system simulation activities can be conducted
worldwide, on-site or in BHGE Training centers
Boost effectiveness and motivation thanks to learning-by-doing
methods
MOVING THE LEARNING EXPERIENCE TO PRACTICAL LEVEL
Confidential. Not to be copied, distributed, or reproduced without prior approval.
November 24, 2017 13
•Centrifugal Compressor (BCL)•Heavy Duty Gas Turbine (MS5002C & MS6001B)•Steam Turbine (SC1-8)•Aero Derivative Gas Turbine (PGT25 SAC Level 1)•Reciprocating compressors (2HC)
•Speedtronic™ Mark Ve, Mark VI •Speedtronic ™ Mark* VIe control panel
• LM2500 gas generator for light up•Speedtronic™ Mark* VIe panel connected to LM2500
Florence, Bari & Massa Facility, Italy
Qatar Service Centre, Qatar•Heavy Duty Gas Turbine (MS5002D)•Speedtronic ™ Mark* VIe control panel
GE skills development centre, Australia
•Bently Nevada Kit•Speedtronic ™ Mark* VIe control panel
Boufarik, Algeria
•Compressor Model•Dry Gas Seal Model•Bently Nevada Kit•Speedtronic ™ Mark* VI control panel
Port Harcourt, Nigeria
•Bently Nevada Kit•Speedtronic ™ Mark* VIe control panel
Ciudad del Carmen, Mexico
•Speedtronic ™ Mark* VI control panel
Confidential. Not to be copied, distributed, or reproduced without prior approval.
Tutorship on-the-job TrainingTutorship on-the-job training offers a unique opportunity toenhance technical competencies by applying them in a realplant through the guidance and the support of BHGE fieldexperts.
These experiences will be aligned on the backgroundpersonnel and the project timeline.
BENEFITS
Tailored path on:
• Audience level
• Job role and year of experience
• Plant
• Project timeline
Applicable on all the Operation & Maintenance
Conducted at customer’s site
Constant support and final report-out
LEARNING EXPERIENCES SURROUNDED BY BHGE FIELD EXPERTS
Confidential. Not to be copied, distributed, or reproduced without prior approval.
November 24, 2017 15
Certified Operator for Rotating Equipment (CORE)
A major impact on equipment safeguard and reliability
BENEFITS
It is a Multiple modules approach based on plant machines and control systems with a customized and specific software simulation to enable practical experience on sequences and train process control
It limits the risk of human error and its potential costs
Certification valid only for the specified plant and equipment
Tailored simulator based on train configuration
Conducted at customer’s site
Confidential. Not to be copied, distributed, or reproduced without prior approval.
Public and masters courses
November 24, 201716
Confidential. Not to be copied, distributed, or reproduced without prior approval.
November 24, 2017 17
Public courses
MANAGEMENT & LEADERSHIP:
Interactive classroom
MAINTENANCE:Classroom and
Hands-on
PRODUCTION:classroom
On-line enrolment and support
On-line calendar and schedules
Conducted at BHGE campus to maximize the experience
Open courses for all oil and gas experts and companies
SUPPORTED BY BHGE LEARNING PLATFORM
Confidential. Not to be copied, distributed, or reproduced without prior approval.
November 24, 2017 18
Engineering Master Programs
Module 1:Oil & Gas Processes
Module 2:Engineering
fundamentals
Module 3:Rotating equipment and
control systems
Module 4:Field and practical
expertise
Module 5:Functional and
soft-skills
Customizable based on participants background andexpected outcomes
DEVELOPING PEOPLE TO THEIR HIGHEST POTENTIAL Modular and multi-disciplinary Program aimed to improveprofessional competency
Conducted worldwide, on-site or in BHGE Training centers
Confidential. Not to be copied, distributed, or reproduced without prior approval.
Digital services and assets
November 24, 201719
Confidential. Not to be copied, distributed, or reproduced without prior approval.
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Learning platform
Competency-based assessment tool
Web catalog with online booking
Online and blended learning
Social section (chats, forums)
WEB-BASED PLATFORM AS SINGLE INTERFACE TO DEVELOP TALENT & TAILORED PATHWAYS
Learning Platform
News section on latest products and technologies
Development path design
Confidential. Not to be copied, distributed, or reproduced without prior approval.
November 24, 2017 21
eTraining solutions
Easily accessible digital solution for Equipment components,operation & maintenance, processes
INJECTING KNOWLEDGE WITH FAST DIGITAL SOLUTIONS
POWERED BY BHGE LEARNING PLATFORM
Interactive and engaging assessment test to evaluate theknowledge acquired during the experience
A blended solution that works in synergy with other training delivery methods
These courses have been designed to provide an overview of the subjectsdeveloped. E-Training courses are on-demand learning solutions withanimated diagrams and 3D models and videos.
BENEFITS
A perfect service to provide constant resfreshes of knowledge or as a induction tool
Confidential. Not to be copied, distributed, or reproduced without prior approval.
November 24, 2017 22
It works in synergy with existing trainingservices extending their effectiveness
Fully Interactive and immersivescenarios are developed o expandtrainees’ capabilities and impacting theirlearning curve, applying a “Learning-by-doing-approach”.
Virtual Training solutions
A DISRUPTED LEARNING PARADIGM
BENEFITS
Boost effectiveness and motivation
with immersive experiences
Behavior tracking system to improve
trainees development
Leverage proven expertise of original
equipment manufacturer and training
Speed execution, with collaborative
approach for training in remote
Minimize the impact of downtime
and cost-conscious approach
November 24, 2017 22
POWERED BY BHGE LEARNING PLATFORM
Confidential. Not to be copied, distributed, or reproduced without prior approval.
23Customer Training – Partner on talent development
Unleashing the learning power
Exploring true-to-life equipment everywhere
Familiarize on equipment and auxiliaries
Perform real maintenance
procedures and troubleshooting
activities
Confidential. Not to be copied, distributed, or reproduced without prior approval.
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Partner with us
Development plans aredesigned based on job role,competencies and skill levelsto better fit with individuallearning needs
Qualified trainers, specializedper area of knowledge anddedicated PM ensure excellentexecution and continuousimprovement thanks to a“lesson-learned” approach
Competencies are mapped toidentify areas of improvement andto better design a customizedlearning paths
Map Design Monitor
SUPPORTING YOUR WORKFORCE TO EXCEL IN ANY CHALLENGE
STREAMLINE BY BHGE LEARNING PLATFORM