ORGANIZATIONAL BEHAVIOURSESSION 1Introduction to Organization Behavior

Agenda

IntroductionsReview the syllabus and scheduleIntroduction to OB

Introductions

Few informationParticipative learning

Internal Performance evaluation

2 surprise Quiz of 5 marks each10 MarksGroup presentations10 MarksE-learning exercise5 MarksReview exercise5 MarksCase study10 MarksAttendance10 Marks

What is Organizational Behavior?A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organizations effectiveness.

Few DefinitionsOB is directly concern with understanding, prediction and control of human behavior in an organizations. Fred Luthans (1989)

A way of conceiving problems, articulating research and acting solutions.

Organizational behavior is the study and application of knowledge about how people act within an organizations. It is a human tool for human benefit. Keith Davis.

Contthe study of what people think, feel, and do in and around organizations. McShane & VonGlinow (2003)the systematic study of actions and attitudes that people exhibit within organizations Robbins (2000)The study of organizational components, and their impact on human behavior and organizational performances. Chung & Megginson (1981)

Brief HistoryInternational 1800 B.c Babylonian code of Hammurabi Minimum wage rateIncentive wage plan

Industrial revolutionSurplus goodsHigh wagesHigh job satisfaction

Scientific Movement1911- F.W. Taylor Principals of scientific ManagementFrank & Gilbert Time & Motion study

Human relation movement Hawthorne StudiesAcademic study of OBDetailsOrganisation :Western Electric Company

Hawthrone worker- ChicagoResearcher :Elton Mayo

Haward school of business administration Prof. Industrial relationTime Period :8 years (1924-1932)Why research :To study workers behavior and sentiments.Findings :Group behavior affects Individual behavior.

Money factor < Group standards, Sentiments and securities.

Organizational Behavior in IndiaTrendsIncrease in Applied behavioral ScienceRelaxing boundaries between behavioral SciencesPsychodynamic process as an integrating force for behavioral science research and applicationsSocial, group institutional issues.

Frameworks Of Organizational Behavior

Cognitive

*Human Being Is important

*Behavior is Purposive & goal orientedBehavioristic

*Deals with observable behavior and environment Contingencies of behavior.Social learning

*Constant interaction between person and environmental Behavior

contributing fields of OBPsychology

The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.SociologyThe study of people in relation to their fellow human beings.

Social PsychologyAn area within psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another.

Political ScienceThe study of the behavior of individuals and groups within a political environment

Why to study Organization behavior?Understand how people interact in organizations.Use Organization behavior as a manager.To get work done.Improving Quality and ProductivityQuality management (QM)Process reengineeringImproving Customer ServiceIncreased expectation of service qualityCustomer-responsive cultures

ContCordial Industrial relationshipResponding to the Labor ShortageChanging work force demographicsFewer skilled laborersEarly retirements and older workersBasis for modern ManagementTo learn :Ethics and social responsibilityMotivating and rewardingDecision making

Contemporary IssuesGlobalizationChanging WorkforceEmerging Employment RelationshipsInformation TechnologyWorkplace Values and Ethics