Session 1Why Study OB

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    ORGANIZATIONAL BEHAVIOUR Course Objective : To ensure an understanding of the individuals,

    organizations concept and challenges faced by organizations andindividuals to attain organizational and individual objectives with thesubsystems and systems.

    Methodology : Interactive Lectures , Class Presentations , Class Test,

    Assignments , Class Discussions , Role Plays , Exercises- To designvarious forms letters and documents , Case Study etc

    Sessions to be Covered 14

    Suggested Readings Organizational Behaviour Stephen Robbins

    Organizational Behaviour Fred LuthansOrganizational Behaviour K Aswathapa

    Magazines Human Capital, Harvard Business Review

    Indian Journal for Training & Development

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    WHY STUDY OB

    Outline

    History of OB

    What are organizations

    Why do organizations exist

    The role of OB

    Definition of OB

    Meaning of OB

    Foundations of OB

    Approaches to OB

    Importance of OB

    Emerging Challenges of OB

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    HISTORY OF OB Industrial Revolution Robert Owen, Andrew Ure

    and JN Tata provided certain welfare facilities. Theidea generated into paternalistic approach

    Scientific Mgmt Taylor believed in rationalizingproduction. He believed that human behaviour wasbased on rabble hypothesis

    Human Relations Management (1920s-1940s)-Great Depression, Labour Movement & Hawthornestudies led to the movement OB 1950s

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    What is an Organization?

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    WHO ARE MANAGERS ?

    Managerial Activities

    Make decisions

    Allocate resources

    Direct activities of others

    to attain goals

    Managerial Activities

    Make decisions

    Allocate resources

    Direct activities of others

    to attain goals

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    Management Functions

    Management Functions

    PlanningPlanning OrganizingOrganizing

    LeadingLeadingControllingControlling

    ManagementManagement

    FunctionsFunctions

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    Minztberg Managerial ModelRole Description

    Interpersonal

    Figurehead Symbolic head ,required to perform a no. of routine dutiesLeader Responsible for the motivation and direction of employees

    Liaison Maintains a network of outside contacts who provide favors

    Informational

    Monitor receives wide variety of information

    Disseminator Transmits information received from outsiders

    Spokesperson Speaks to outsiders about plans, strategies, actions and

    results

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    MANAGEMENT SKILLS

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    Effective Versus Successful

    Managerial Activities (Luthans)

    Effective Versus Successful

    Managerial Activities (Luthans) Traditional managementDecision making, planning, and controlling

    Communications

    Exchanging routine information and processingpaperwork

    Human resource managementMotivating, disciplining, managing conflict,

    staffing, and training Networking

    Socializing, politicking, and interacting withothers

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    What is OB

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    Foundations of OB

    INDIVIDUAL

    DIFFERENCES

    Whole person

    Caused

    behaviour

    OB

    Social Systems

    Mutuality of

    Interests

    Holistic Concept

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    Approaches to OB Contemporary Approach consisting of different disciplines like

    psychology, sociology, social psychology, anthropology and political science Human Resource Approach / Supportive Approach This

    approach states that people are the central resource in any organization and

    they should be developed towards higher levels.

    Contingency Approach It assumes that there is no one best way

    available in any organization.

    Systems Approach It views organization as united purposeful

    system composed of parts. This gives the person to view the

    organization in totality

    Productivity Approach It is the ratio of output to input. Thehigher the numerical value the greater efficiency.

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    Contributing Disciplines to the OB

    Field

    Contributing Disciplines to the OB

    Field

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    The Dependent Variables

    (contd)

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    The Dependent Variables

    (contd)

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    The Dependent Variables

    (contd)

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    The Dependent Variables

    (contd)

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    Emerging Challenges for OB

    Improving People Skills

    Empowering People

    Coping with Temporariness

    Stimulation Innovation and Change

    Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior

    Responding to Globalization

    Managing Workforce Diversity

    Improving Quality and Productivity

    Responding to the Labor Shortage

    Improving Customer Service

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    References

    OB Stephen Robbins

    OB Fred Luthans

    OB K Aswathapa Newspaper Reading

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    Basic OB Model, Stage I