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8/8/2019 Session 1Why Study OB
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ORGANIZATIONAL BEHAVIOUR Course Objective : To ensure an understanding of the individuals,
organizations concept and challenges faced by organizations andindividuals to attain organizational and individual objectives with thesubsystems and systems.
Methodology : Interactive Lectures , Class Presentations , Class Test,
Assignments , Class Discussions , Role Plays , Exercises- To designvarious forms letters and documents , Case Study etc
Sessions to be Covered 14
Suggested Readings Organizational Behaviour Stephen Robbins
Organizational Behaviour Fred LuthansOrganizational Behaviour K Aswathapa
Magazines Human Capital, Harvard Business Review
Indian Journal for Training & Development
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WHY STUDY OB
Outline
History of OB
What are organizations
Why do organizations exist
The role of OB
Definition of OB
Meaning of OB
Foundations of OB
Approaches to OB
Importance of OB
Emerging Challenges of OB
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HISTORY OF OB Industrial Revolution Robert Owen, Andrew Ure
and JN Tata provided certain welfare facilities. Theidea generated into paternalistic approach
Scientific Mgmt Taylor believed in rationalizingproduction. He believed that human behaviour wasbased on rabble hypothesis
Human Relations Management (1920s-1940s)-Great Depression, Labour Movement & Hawthornestudies led to the movement OB 1950s
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What is an Organization?
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WHO ARE MANAGERS ?
Managerial Activities
Make decisions
Allocate resources
Direct activities of others
to attain goals
Managerial Activities
Make decisions
Allocate resources
Direct activities of others
to attain goals
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Management Functions
Management Functions
PlanningPlanning OrganizingOrganizing
LeadingLeadingControllingControlling
ManagementManagement
FunctionsFunctions
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Minztberg Managerial ModelRole Description
Interpersonal
Figurehead Symbolic head ,required to perform a no. of routine dutiesLeader Responsible for the motivation and direction of employees
Liaison Maintains a network of outside contacts who provide favors
Informational
Monitor receives wide variety of information
Disseminator Transmits information received from outsiders
Spokesperson Speaks to outsiders about plans, strategies, actions and
results
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MANAGEMENT SKILLS
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Effective Versus Successful
Managerial Activities (Luthans)
Effective Versus Successful
Managerial Activities (Luthans) Traditional managementDecision making, planning, and controlling
Communications
Exchanging routine information and processingpaperwork
Human resource managementMotivating, disciplining, managing conflict,
staffing, and training Networking
Socializing, politicking, and interacting withothers
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What is OB
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Foundations of OB
INDIVIDUAL
DIFFERENCES
Whole person
Caused
behaviour
OB
Social Systems
Mutuality of
Interests
Holistic Concept
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Approaches to OB Contemporary Approach consisting of different disciplines like
psychology, sociology, social psychology, anthropology and political science Human Resource Approach / Supportive Approach This
approach states that people are the central resource in any organization and
they should be developed towards higher levels.
Contingency Approach It assumes that there is no one best way
available in any organization.
Systems Approach It views organization as united purposeful
system composed of parts. This gives the person to view the
organization in totality
Productivity Approach It is the ratio of output to input. Thehigher the numerical value the greater efficiency.
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Contributing Disciplines to the OB
Field
Contributing Disciplines to the OB
Field
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The Dependent Variables
(contd)
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The Dependent Variables
(contd)
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The Dependent Variables
(contd)
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The Dependent Variables
(contd)
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Emerging Challenges for OB
Improving People Skills
Empowering People
Coping with Temporariness
Stimulation Innovation and Change
Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service
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References
OB Stephen Robbins
OB Fred Luthans
OB K Aswathapa Newspaper Reading
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Basic OB Model, Stage I