8/7/2019 1 OB chapter 1

1/19

Organizational Behavior

Organizational behavior (OB)A field of study thatinvestigates the impact thatindividuals, groups, andstructure have on behaviorwithin organizations, for thepurpose of applying suchknowledge toward improving

an organizations effectiveness.

11

8/7/2019 1 OB chapter 1

2/19

OrganizationaleffectivenessGroup Behavior

Organization

Individual Behavior

Group dynamics LEADERSIP POWER AND POLITICS CINNYBUCATUIB CONFLICT

Personality Perception Learning Attitudes and values

Motivation

ORGANITONLACULTURE HR POLICIES ADPRACTICES ORGANISATIONALCHANGE AND

DEVELOPMENT 12

8/7/2019 1 OB chapter 1

3/19

Management Functions (contd)

PlanningA process that includes defining goals,establishing strategy, and developingplans to coordinate activities.

13

8/7/2019 1 OB chapter 1

4/19

Management Functions (contd)

OrganizingDetermining what tasks are to be done,who is to do them, how the tasks are tobe grouped, who reports to whom, andwhere decisions are to be made.

14

8/7/2019 1 OB chapter 1

5/19

Management Functions (contd)

LeadingA function that includes motivatingemployees, directing others, selectingthe most effective communicationchannels, and resolving conflicts.

15

8/7/2019 1 OB chapter 1

6/19

Management Functions (contd)

ControllingMonitoring activities to ensure they are beingaccomplished as planned and correcting anysignificant deviations.

16

8/7/2019 1 OB chapter 1

7/19

Mintzbergs Managerial Roles

17

8/7/2019 1 OB chapter 1

8/19

8/7/2019 1 OB chapter 1

9/19

PlanningImplementation

of plans

Controlling:comparing plans with

results

Correctiveaction

Undesirabledeviation

No undesirabledeviation from

plans

19

8/7/2019 1 OB chapter 1

10/19

Mintzbergs Managerial Roles (contd)

110

8/7/2019 1 OB chapter 1

11/19

Mintzbergs Managerial Roles (contd)

111

8/7/2019 1 OB chapter 1

12/19

112

Management Skills

Technical skillsThe ability to apply specializedknowledge or expertise.

Human skillsThe ability to work with, understand,and motivate other people, bothindividually and in groups.

Conceptual SkillsThe mental ability to analyze anddiagnose complex situations.

8/7/2019 1 OB chapter 1

13/19

Toward an OB Discipline

113

8/7/2019 1 OB chapter 1

14/19

114

Contributing Disciplines to the OBField

PsychologyThe science that seeks to measure, explain, and sometimes changethe behavior of humans and other animals.

8/7/2019 1 OB chapter 1

15/19

115

Contributing Disciplines to the OBField (contd)

SociologyThe study of people in relation to their fellow human beings.

8/7/2019 1 OB chapter 1

16/19

116

Contributing Disciplines to the OBField (contd)

Social PsychologyAn area within psychology that blends concepts from psychologyand sociology and that focuses on the influence of people on oneanother.

8/7/2019 1 OB chapter 1

17/19

117

Contributing Disciplines to the OBField (contd)

AnthropologyThe study of societies to learn about human beings and theiractivities.

8/7/2019 1 OB chapter 1

18/19

118

Contributing Disciplines to the OBField (contd)

Political ScienceThe study of the behavior of individuals and groupswithin a political environment.

8/7/2019 1 OB chapter 1

19/19

There Are Few Absolutes in OB

ContingencyVariablesx y

Contingency variablesSituational factors: variables that moderatethe relationship between two or more othervariables and improve the correlation.