Narongrit Phuangphairot, Kittima Mekhabanchakij

 Sripatum University, Thailand.

narongrit2000@gmail.com

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1.1. IntroductionIntroduction2.2. ObjectivesObjectives3.3. Main ConceptualMain Conceptual4.4. Research Research

MethodologyMethodology5.5. ConclusionConclusion

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Trend of business have higher competitive

Most of manufacturing process will face problems:Production cost control managementQuality AssuranceKeeping Delivery Due

To apply Absorptive Capacity framework into Business Process can transfer potential capacity to be realized capacity.

Social Network used E2.0

1.1. IntroductionIntroduction

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(Hannu Salmela. ,2008)

(Zahra, S.A., George, G., 2002)

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2.2. Objectives:Objectives:

1.1. To approach an E2.0 model can analyze To approach an E2.0 model can analyze the root cause of quality problems.the root cause of quality problems.

2.2. To provide the efficient quality assurance To provide the efficient quality assurance knowledge sharing source in the social knowledge sharing source in the social network users.network users.

3.3. To prove the concept of absorb capability of To prove the concept of absorb capability of organization from potential to be realize.organization from potential to be realize.

Adapted from Zahra and George (2002) 5

3.3. Main Conceptual:Main Conceptual:

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p1. Enhanced organizational knowledge of Quality p1. Enhanced organizational knowledge of Quality Assurance(QA) problem solving is positively Assurance(QA) problem solving is positively related to the company’s potential absorptive related to the company’s potential absorptive capacity to sustain Business Processcapacity to sustain Business Process

p2. Activation Realized Absorptive Capacity:p2. Activation Realized Absorptive Capacity:social network with E2.0 System is positively social network with E2.0 System is positively related to the company’s potential absorptive related to the company’s potential absorptive capacity to sustain business processcapacity to sustain business process

Propositions: 1/2Propositions: 1/2

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p3. The more well-developed capacity in the p3. The more well-developed capacity in the company is more likely to sustain higher levels of company is more likely to sustain higher levels of business process innovation than those with business process innovation than those with Less- developed capabilitiesLess- developed capabilities

Propositions: 2/2Propositions: 2/2

To Show Loss Amount Conceptual Management.8

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An E2.0 Model Meaning:An E2.0 Model Meaning:

Management Problems Solving ApproachDaily Monitor Daily Analyze Go to solve at line immediately

Collaboration Brain Storming 10min. Find outProblem Solving Case Entry System

Disseminate Case to each process unitKnowledge Sharing of How To

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How to Zero Defect 1/3How to Zero Defect 1/3

An E2.0 Model Concept:An E2.0 Model Concept:

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How to Zero Defect 2/3How to Zero Defect 2/3

An E2.0 Model Concept:An E2.0 Model Concept:

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How to Zero Defect 3/3How to Zero Defect 3/3

An E2.0 Model Concept:An E2.0 Model Concept:

Input PartKnowledge Source:1.) ERP knowledge

Manufacturing Module Distribution Module Financial Module2.) Organization Knowledge Skill knowledge pool 2.1) Tacit (know how) 2.2) Explicit (know that)      

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4. Research Methodology 1/3

Process PartFollow up by:1.) Daily Monitoring of each Process Unit Monitoring Currently Status Collaboration Activities Innovation Activities2.) Periodically Meeting, Monthly To Hearing and Sharing each Process Units’ Efficiency Activities

    

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4. Research Methodology 2/3

Output Part To explain the expected result output can sustain Business in the finally.

To explain how to collect data and analyze in better after do E2.0

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4. Research Methodology 3/3

5. Conclusion 1/2

[1]  An E2.0 tool for managing quality problem solving.

[2]  Each Process Unit can monitor and protect the big loss of quality problem.  

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5. Conclusion 2/2

[3]    Knowledge sharing are based on ERP System and Organization Tacit and Explicit knowledge to have innovation of quality problem solving cases.

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The end

Thank you

Q & A

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