MIBO Presentation- The Netherlands

Ashish- 12Gopi- 19

Shashank- 23K. Prasad-26

Niraj-30Jyoti- 50

Ways to Structure a Business By function: arranging the business according to what each

section or department does

By product or activity: organising according to the different products made

By area: geographical or regional structure

By customer: where different customer groups have different needs

By process: where products have to go through stages as they are made

Ways to Structure a Business

Functional structure:

Production Marketing Accounts Personnel IT

Board of Directors

Chief Executive

Ways to Structure a Business

By Product or Activity

Imaging andPrinting Group

PersonalSystems Group

EnterpriseSystems Group

HP ServicesHP Financial

Services

Hewlett Packard

Ways to Structure a Business

By Area

AmericasHouston, Texas

Europe, Middle East, AfricaGeneva, Switzerland

Asia PacificHong Kong

Hewlett Packard

The Netherlands

Population 15.7million

Main language - Dutch

Capital – Amsterdam

Dutch Management Style

It has been said that the Netherlands is the only

country in which the manager is not the boss

Background To Business in Netherlands The Netherlands has long been one of the worlds

great trading nations

In fact about 50% of all trucks in Europe are Dutch

Early predominance of the Dutch East India Company, accounts in no small measure for the large number of MNCs (Unilever, Shell, Philips etc.) to be found in a country with such a relatively small population of 15.7million.

The Netherlands: Cultural Background Historical factors have greatly influenced Dutch

mentality and produced a society that is on the one hand progressive and modern and on the other hand staunchly conservative in thinking

Change will be implemented when it is necessary and when it has been proved to be necessary

However unless the case is well made, extensively discussed and openly agreed upon, any change could have a disastrous result. (Act in haste and your feet might get wet!)

The Netherlands –Approach to management This apparent Democratic approach fits

very well with Dutch company structures which have traditionally been amongst the flattest in Europe

The idea of imposing a policy from afar with little or no consultation is not one that sits easily with Dutch thinking

The Netherlands - Manager Rarely takes an authoritarian approach to the team

Prefers to be seen as the colleague who has most influence rather than as the ultimate arbiter on all decisions

Not that the boss is powerless -but the influence and control are subtler than in some other countries.

It may even appear to those from more heirarchical cultures that the boss is shown very little respect

Communication is expected to be fairly open and transparent

The Netherlands - Manager Communication is expected to be fairly

open and transparent

Any unwillingness to share with colleagues could be seen as devious and underhand

A boss expects input from all team members and must show equal respect for all ideas.

The Netherlands- Meetings Meetings in the Netherlands somewhat frustrating and certainly

lengthy

Meetings in the Netherlands are forums for debating issues in a full and frank manner where everybody is expected to contribute and everybody expects to be listened to

The purpose of the meeting is to move towards a commonly agreed approach which can then be implemented

However, reaching this common viewpoint can be a time-consuming business

Everybody in the team has seemingly similar status and to pretend to be somebody special will result in problems with other members of the team

The Netherlands-Communication Style Business relationships in the Netherlands are informal with

first name terms being generally used.

Everybody in the team has seemingly similar status and to pretend to be somebody special will result in problems with other members of the team.

The success is attributed to the team rather than assumed by any of the individuals within the team.

Paradoxically, due to the consensual nature of decision making in the Netherlands it can be sometimes difficult to get a straight 'yes' or 'no'

Dutch Hierarchy and style of management A productive atmosphere with good business relationships

preferred over strictly hierarchical environment

The office hierarchy is not that important, at least not in the sense that a lot of time or effort is put into obvious markers of "who's in charge of who".

The Dutch are more concerned with the teamwork aspect 

Everybody is allowed to have his or her own opinion, and in fact, thoroughly thought-through feedback is considered a sign of intelligence, not insubordination.

The Netherlands: Business Structures Larger companies in the Netherlands (NV or

NaamlozeVennootsschap) have a “supervisory board” in addition to a management board and managing director

Supervisory board is made up of members who are not employed by the company and whose job it is to oversee the direction of the company, appoint the management board and finalise the annual accounts

The Supervisory board seems to have many of the powers that might be vested in shareholders in some other countries, which possibly safeguards senior management from excessive shareholder interference.

(For example, questions of merger and take-over are determined by the Supervisory board and not by shareholders.)

The Netherlands -Organisation Style

By Area

Advantages

Serve local needs better Positive competition More effective

communication between firm and local customers

Disadvantages

Conflict between local and central management

Duplication of resources and functions

ABN AMRO ORG STRUCTURE

Rijkman GroeninkCEO

WilcoBU, Netherlands,

Global Clients and asset

management

Joost Kuiper BU North AmecicaCh. Group Buss.

committee

Dolf ColleeBU Europe,

BU Private clients

Hugh ScottCFO

Hueibert Boumesteer

Copr DevelopmentRisk Mg’ment and

M & A

Piero OvermarsBU Asia, BU ROW

Comm. Client system

Roon Teerlink BU latin Amrcica

Transaction Banking Service

Supervisory Board

ABN AMRO is a Dutch bank, currently owned by RFS Holdings B.V., a consortium of Royal Bank of Scotland Group, the Government of the Netherlands, and Banco Santander. Between 1991 and 2007, ABN AMRO was one of the largest banks in Europe and had operations in about 63 countries around the world.

TNT Post

Supervisory Board

Thank You