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Managing Up Ideas on How to Make Your SharePoint Deployment Successful In Spite of Your Manager

“Managing Up” in Difficult Situations by Bill English - SPTechCon

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Page 1: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Managing Up

Ideas on How to Make Your SharePoint Deployment Successful In

Spite of Your Manager

Page 2: “Managing Up” in Difficult Situations by Bill English - SPTechCon

MANAGING UP IS MORE ABOUT MANAGING YOURSELF THAN ANYTHING ELSE

Core Idea

Page 3: “Managing Up” in Difficult Situations by Bill English - SPTechCon

To Manage Yourself…..

• …Must have:– Core Values– Integrity– Boundaries

Page 4: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Core Values

• This is demonstrated:– In how you spend your time– In those parts of you that are not negotiable

• Forms the foundation for your life values, behaviors and traditions

Page 5: “Managing Up” in Difficult Situations by Bill English - SPTechCon

To Manage Yourself…..

• …Must have:– Core Values– Integrity– Boundaries

Page 6: “Managing Up” in Difficult Situations by Bill English - SPTechCon

INTEGRITY = INTEGRATED

Integrity is the courage to meet the demands of reality

Page 7: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Who a person is will ultimately determine their success in life – more than their brains, talents and competencies

Page 8: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Three Essentials

• Competent – must be good at something• Alliance Builder – build alliances or

coalitions with others who are better than you at skills you need to reach win/win relationships

• Character – must have the character not to screw it up

Page 9: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Ask Yourself

Considering my brains, talents and competencies, am I reaching my full potential or is something holding me back from being all

that I could be?

Page 10: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Character

• Much more than NOT lying, cheating or stealing

• Courage, character and competencies to meet the demands of reality– Integrated personality and life

Page 11: “Managing Up” in Difficult Situations by Bill English - SPTechCon

If we lack integrity…

• …then we’re unable to meet the demands of reality

• No matter how talented, smart, educated or affluent we are, our ability to capitalize on our brains, talents and competencies will be significantly, negatively affected by our lack of integrity

Page 12: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Six areas of focus

• The ability to connect authentically• The ability to be oriented toward the truth• The ability to work in a way that gets

results and finishes well• The ability to embrace, engage and deal

with the negative• The ability to be oriented toward growth• The ability to be transcendent

Page 13: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Six areas of focus

Six Personal Traits• Connect authentically• Oriented toward truth• Get results & finish well• Embrace the negative

• Oriented toward growth• Transcendence

As Seen in Business• Leads to trust• Operate in reality• Accomplish the mission• End, resolve or transform

problems• Increase skills & persona• Work within a larger

purpose

Page 14: “Managing Up” in Difficult Situations by Bill English - SPTechCon

The “Wake”: what we leave behindThe wake doesn’t lie and doesn’t care about excuses

Tasks• What did s/he

accomplish?

Relationships• How did s/he treat other

people?

Page 15: “Managing Up” in Difficult Situations by Bill English - SPTechCon

The “Gap”

• Difference between our present level of functioning in each of the six areas and the ideal

• We’ll never achieve perfection, but we can improve throughout life

Page 16: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Dysfunction: exertion of effort in a gap that causes a greater gap – a greater problem exists after than before

Dysfunction ≠ Mistakes

Page 17: “Managing Up” in Difficult Situations by Bill English - SPTechCon

To Manage Yourself…..

• …Must have:– Core Values– Integrity– Boundaries

Page 18: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Boundaries Start with Controlling What You Can Control - Yourself

Page 19: “Managing Up” in Difficult Situations by Bill English - SPTechCon

What is a boundary?

• Boundaries define ownership• Ownership leads to control• Freedom to make choices• Ability to set limits• Right to protect what you own• With all this comes responsibility,

accountability and consequences

Page 20: “Managing Up” in Difficult Situations by Bill English - SPTechCon

What Boundaries Do For Us

• Differentiation and Separateness• Containment• Definition of self• Set limits on ourselves and others• Build core values

Page 21: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Results:

• Live by the law of sowing and reaping• Live by the law of responsibility to vs. for• Live by the law of respect• Live by the law of motivation• Live by the law of hurt vs. harm

Page 22: “Managing Up” in Difficult Situations by Bill English - SPTechCon

But My Boss is a Jerk!

• Rude• Demeaning• Demanding• ADD• Apathetic• Unavailable• Weird• Sick• Immature

Page 23: “Managing Up” in Difficult Situations by Bill English - SPTechCon

How to Manage Up

• Put the problem where it should be• Take responsibility for your own actions• Communicate clearly, honestly, firmly &

calmly• Embrace the negative & either end,

resolve or transform the problem• Build alliances to get the project done –

but inform your boss of your activities

Page 24: “Managing Up” in Difficult Situations by Bill English - SPTechCon

Other thoughts

• Don’t violate your values for a job• Demand respect and give it – even if they

don’t deserve it• Work on increasing the number of things

you can do as your grow older• Have a transcendent purpose that is

outside of work• Take the emotion out of business