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Managing Learner Expectations. Carol Hulm British Computer Society. Why does the NHS need IT?. Oct 2002. Dec 2002. November 2001. 21 st March 2003. History. On Appointment hold or commit to gaining with 2 years. All person specifations updated to show relevant ICT competence. - PowerPoint PPT Presentation
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Managing Learner Expectations
Carol HulmBritish Computer Society
Why does the NHS need IT?
History
November 2001
Oct2002
Dec2002
21st
March2003
Project Aims
On Appointment hold or commit to gaining with 2 years100% Getting Started
40% full ECDL or Equivalent
All person specifations updated to show relevant ICT competence
Strategic Fit
LLL
Pre-reg. CPD
DfES
NPfIT
LLL
Pre-reg.CPD
DfES
NPfIT
=
Known factors at Jan 2002…….
AccreditedCentres
Train the Trainer
Individual Drivers
Know your Learners:•Current abilities and skillsCurrent abilities and skills:
•25% no skills•52% limited skills•23% good skills
•Learning StylesLearning Styles:•So large – need to meet all learning styles
•DriversDrivers:•Internationally recognised qualification•Good on CV – especially in service areas•Keeping up with the Times
Flexible Delivery -Learner focussed
Option 1:
No Skills
Option 2:
Limited Skills
Option 3:
Competent
Option 4:
Remote
Full Tutor Support
Partial Tutor Support
Minimal tutor Support
No Tutor session
All 7 Modules 3 – 4 Modules Site navigation and process sessions
All done via Email/E-Learning (except tests)
Up to 180 hours to complete
Between 80 – 120 hours to complete
Learner dependent – between 20 – 80 hours
Could be less than 20 hours
Major Success Factor
Happy Computers
How does this fit?
Getting Started
BCS Level 11 – 3 months
3 – 9 months
9 months – 3 years
Internationally Recognised Qualification
Key Success Factors
Excellent Customer
Service
FlexibleDeliveryAllowing local
control
Engaging Key
Stakeholders