35
TURNING TANKERS INTO AIRCRAFT CARRIERS #Maersksocial

Maersk Social - Webdagarna March 2013

Embed Size (px)

DESCRIPTION

Turning Tankers into Aircraft Carriers - How Maersk transformed their brand into one of the leading B2B social brands.

Citation preview

Page 1: Maersk Social - Webdagarna March 2013

TURNING TANKERS INTO AIRCRAFT CARRIERS #Maersksocial

Page 2: Maersk Social - Webdagarna March 2013
Page 3: Maersk Social - Webdagarna March 2013

WH

O W

E A

RE

Page 4: Maersk Social - Webdagarna March 2013

4

Page 5: Maersk Social - Webdagarna March 2013

THE CHALLENGE

Page 6: Maersk Social - Webdagarna March 2013
Page 7: Maersk Social - Webdagarna March 2013
Page 8: Maersk Social - Webdagarna March 2013
Page 9: Maersk Social - Webdagarna March 2013

THE STORY…

Page 10: Maersk Social - Webdagarna March 2013

10

Page 11: Maersk Social - Webdagarna March 2013

1.1Milllion Fans

Page 12: Maersk Social - Webdagarna March 2013

560,000 Fans

Page 13: Maersk Social - Webdagarna March 2013

311,000 Fans

Page 14: Maersk Social - Webdagarna March 2013

HOW DO YOU SOCIALLY ACTIVATE A BRAND?

Page 15: Maersk Social - Webdagarna March 2013

VALUE NOT NOISE

Page 16: Maersk Social - Webdagarna March 2013

16

Page 17: Maersk Social - Webdagarna March 2013

GREAT CONTENT

Page 18: Maersk Social - Webdagarna March 2013

18

Page 19: Maersk Social - Webdagarna March 2013

19

Page 20: Maersk Social - Webdagarna March 2013

20

Page 21: Maersk Social - Webdagarna March 2013

21

Page 22: Maersk Social - Webdagarna March 2013

22

Page 23: Maersk Social - Webdagarna March 2013

OWN THE NEWSFEED

Page 24: Maersk Social - Webdagarna March 2013

24

Page 25: Maersk Social - Webdagarna March 2013

25

Page 26: Maersk Social - Webdagarna March 2013

26

Page 27: Maersk Social - Webdagarna March 2013

MEASURE WHAT MATTERS

Page 28: Maersk Social - Webdagarna March 2013

28

KPI framework

Page 29: Maersk Social - Webdagarna March 2013

Maersk Group Social Executive Dashboard

Top level numbers  Cum sociis natoque penatibus et magnis dis montes, elit libero, a pharetra augue. Vestibulum id ligula porta felis euismod semper aenean lacini.  

Summary description  

Reach

90,000,000 +5%

Growth

40,000 +15%

Mentions

1,000 +15%

Cras mattis consectetur purus sit amet fermentum. Cras justo odio, dapibus ac facilisis in, egestas eget quam. Nulla vitae elit libero, a pharetra augue. Donec ullamcorper nulla non metus auctor fringilla. Fusce dapibus, tellus ac cursus commo.  

Total 331,119

0

10

20

30

40

50

60

70

80

1 2

4

Cras justo odio, dapibus ac facilisis in, egestas eget quam.

Vestibulum id ligula porta felis euismod semper. Cum sociis natoque penatibus et magnis dis parturient montes.

Inceptos consectetur cras justo odio, dapibus ac facilisis in, egestas eget quam.

Cras justo odio, dapibus ac facilisis in, egestas eget quam. 4

3

2

1 Key events past month  

3

Impressions

100,000 -5%

Engagement

10,000 +15%

Lorem ipsum Dolor sit amnet

# Container # Shipping  # Tanker  # Transport  # Loremipsumdolorsit  # Container  # Container  

Keywords used with Maersk  

# Container # Shipping  # Tanker  # Transport  # Lomdolorsit  # Container  # Container  

# Container # Shipping  # Tanker  # Transport  # Lomdolorsit  # Container  # Container  

Page 30: Maersk Social - Webdagarna March 2013

Maersk Group Demographics

Top 10 engaged countries by number of mentions  

428 42,808

8

Mexico

China

Kenya

1123 Brazil

428 South Afreca

428 Italy

1850 Germany

28 Denmark 42,808

Russia

1850 Uk

Page 31: Maersk Social - Webdagarna March 2013

IN SUMMARY

Page 32: Maersk Social - Webdagarna March 2013

SEE SOCIAL AS A SERVICE

Page 33: Maersk Social - Webdagarna March 2013

FOCUS ON WHAT’S IMPORTANT

Page 34: Maersk Social - Webdagarna March 2013

DEAR BRANDS, BE BRAVE!

SIGNED YOUR

EMPLOYEES

Page 35: Maersk Social - Webdagarna March 2013

FIND ME ON THE INTERWEB @ideasoutloud linkedin.com/in/gusmurray [email protected]

Q&A THANK YOU

speakerscore.com/TJ3P