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Liberating Structures Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Henri Lipmanowicz

Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

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Page 1: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Liberating Structures Leading & Innovating

by Including and Unleashing Everyone

Keith McCandless Social Invention Group

Henri Lipmanowicz

Page 2: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Impromptu NetworkingPower of loose connections,

small things can make a big difference

Page 3: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

What is a challengeyou brought to thisworkshop?

What do you hope to get from

and contribute to this group?

Find a partner…3-5 minutes sharing… Then find another partner… then find another.

Page 4: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

:

Everyday Solutions

::

Big Projects

:::

Strategy &

Design

:::: Transformi

ng Movement

s Liberating

Structures

Engaging everyone in shaping…

Page 5: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

LS Design Elements

Page 6: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Culture Eats Strategy for Lunch

What is your ground game?

Page 7: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Henri Lipmanowicz & Keith McCandless

This Is Not A Certification Course!

• First experience is enough to get started using Liberating Structures

• YOU will decide how to achieve mastery personally

• LS are simple, powerful & subtle• LS are easy to copy and spread by

word of mouth• Practice makes perfect

Page 8: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Attributes Of Complex Systems

AdaptableElements

Embedded

Systems or

PanarchyCo-Evolution

Non-Linearity

Min Specs /Microstructures

Not Predictable

in Detail

Order w/o

Central Control

Natural Emergence &

Creativity

You don't see something until

you have the right metaphor

to let you perceive it.

Thomas Kuhn

Page 9: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

+ 33LS Palette Wicked Q’s What³

debriefMin specs Heard, seen,

respectedWhat I need

from youIntegrated autonomy

1-2-4-All Appreciative interviews

Discovery and action dialogue

Improv prototyping

Drawing together

Open space Critical uncertainties

Impromptu networking

TRIZ Shift & share Helping heuristics

Design storyboards

Generative relationships

Ecocycle

9-whys 15% solutions

25 : 10 crowdsourcin

g

Conversation café

Celebrity interview

Agree/certainty matrix

Panarchy

Troika consulting

Wise crowds User experience

fishbowl

Smart network webbing

Simple ethnography

Purpose to practice

L

IBE

RA

TIN

G S

TR

UC

TU

RE

S

V 2

.1

Des

igne

r: L

esle

y Ja

cobs

5 C

on

ven

tion

al M

icro

str

uctu

res

Page 10: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

1 2 3 4 5

6 7 8 9 10

Redux Workshop A G E N D AA G E N D A

Impromptu Networking

1-2-4 All

15% Solutions

Troika Consulting

Nine Whys

TRIZ

Ecocycle

What³ Debrief

Design StoryBoards

Social Network Webbing

Page 11: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Group PossibilitiesLS work best when there is a shared challenge with a local context

Justice

HealthCare

Business

Schools

Lean / OD HR

Internal Consultant

s

NGO Philanthro

py

Page 12: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

1-2-4-All Progressive, Rapid Cycle Conversation

– Self-Reflection (no talking, jot down notes)– Pairs– Small groups of four– Whole group

What opportunities do you see for including and unleashing more people in addressing your challenge?

Page 13: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Design StoryboardingTopic Goal LS Micro-

StructureWhy this LS? Steps / Timing Facilitator /

Participants

Page 14: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

15% SolutionsNoticing and Using the Influence, Discretion and Power Individuals

Have Right Now

What can YOU do now to address your challenge?

Page 15: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Troika Consulting

• Groups of three• 1 minute reflection to prepare• 5 minutes per person• Share your 15% Solutions—no long

explanations! • Invite feedback and advice from

your consultants… then turn your back on them

• Switch to next person…

Page 16: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

PURPOSE, WHAT IS MADE POSSIBLE…

Make an Invitation

Distribute Participation

Configure Groups

Arrange Space

Sequence & Allocate Time

LS Design Elements

LS: ________

Page 17: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Henri Lipmanowicz & Keith McCandless

Brainstorm

When, where and how can you apply these Liberating Structures?

Fit your answers into the Design Storyboard.

Page 18: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Storyboarding ComponentsTopic Goal LS Method Why this LS? Steps / Timing Facilitator /

Participants

Welcome, Introductions

Form working group, get acquainted

3 rounds in pairs, 5 minutes each

Carlos, all

Preparing to Launch Project

Make space for innovation

3 steps, 20 minutes each

Ginny, groups of 4 then whole group

Attracting Participation

Define and sharpen purpose

Two rounds of 1-2-4, 15 minutes each

Katie, then groups of four

Action Planning

Identify action, get started now

25 minutes for 5 rounds + action group formation

Carlos, all

Page 19: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Attributes of LSWhat else in the world is a Liberating Structure?

1-2-4-All

• Simple: requires only a few minutes to introduce

• Expert-less: beginners can succeed after a first experience

• Results-focused: likely to generate better-than-expected, innovative results

• Rapid cycling: fast iterative rounds are very productive

• Inclusive: together, everyone is invited to shape next steps

• Multi-scale: works for everyday solutions, big projects, strategy, and transforming movements

• Seriously fun: boosts freedom & responsibility

• Self-spreading: easy to copy without formal training

Page 20: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

9 Whys

Page 21: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Ask, when working on _____, what do you do? – Why is it important to you?– First answer, “_______….”

Hmmm, why is that important to you?

– Second answer, “_______….” OK, if your dream came true last night, what would be different today?

Keep asking, “Why… why… why… until you make a discovery about your partner’s bedrock purpose. Then switch roles.

Move to a group of four. Discuss similarities and differences. A community Purpose may materialize!

1-2-4-All schedule:

• 1 minute quiet reflection, generating an activities list

• 10 minutes in a pair (asking why-why-why questions), 5 minutes each

• 5 minutes in a a small group (4), then,

• 4 minutes debriefing, “What happened?” Did a community purpose emerge in your conversation?

Becoming Clear on Purpose

Page 22: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Two Attributes of a Common

Powerful Purpose

• A personal touchstone for you as an individual

• Fundamental justification for the existence of your work to the larger community

A powerful purpose attracts participation, including and unleashing everyone

Page 23: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Questions Hierarchy

WHY?

WHAT?

HOW?

What seems possible now?

What do we need to stop doing?

Where do you have freedom to act?

Who needs to be included?

What did you notice?

Why is this important to you?

What made your success possible?

What first steps can you take now?

Do you see a pattern? Does it make a difference?

What do you hope can happen for us in this work?

Is there anyone you know who is able to overcome these challenges? How?

What happened? What else?

Can you give me an example or tell

me a story?

Why is this important to

the organization?

What is taking shape?

Big Questions:Few, Tight Answers

Small Questions: Many,

Distributed Answers

Page 24: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

What Is NOT A Purpose?

• To brainstorm• To get buy-in• To get alignment• To share information• …

Page 25: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

TRIZDesigning a Perfectly Adverse System

to Make Space for Innovation

Begin by defining a VERY unwanted

result of your work together

Page 26: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

TRIZ – First Step• First alone, then in your

small group, compile a list of todo’s in answer to:

How can I/we reliably create a very unwanted result…?

You never do anything with what you have learned here?

• 5 minutes• Go wild!

Adapted in part from Randy Benson, Benson Consulting

Page 27: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

TRIZ - Second Step• First alone, then in your

group, go down your list and ask:

“Is there anything we are doing that resembles in

any shape or form todo’s on our list?”

• Make a second list of those activities & talk about their impact

• Be unforgiving• 5 minutes

Page 28: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

TRIZ – Third Step• First alone, then in your group,

compile the list of what needs to be stopped or changed

• Take one item at a time & ask:

How am I and how are we going to stop it?

What is your first move?

• Be as concrete as you can • Identify who else is needed to

stop the activity• 10 minutes

Page 29: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Henri Lipmanowicz & Keith McCandless

Ecocycle

Page 30: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Activity ListWhere are you spending time?

What are your key relationships?

• Current Activities – …– …– … – …– …

• Key Relationships– …– …– …– …

Henri Lipmanowicz & Keith McCandless

Page 31: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Henri Lipmanowicz & Keith McCandless

BIRTH CREATIVEDESTRUCTION

MATURITYRENEWAL

Exploring the Ecocycle

Page 32: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Henri Lipmanowicz & Keith McCandless

BIRTHAdhocracies, Exploitation

Entrepreneur-As-Leader

GROWTHStrategic, “Rational”

Management

MATURITYConservation & Routinization

Bureaucrat-As-Leader

Conventional Lifecycle

Page 33: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Henri Lipmanowicz & Keith McCandless

The “Neglected” Back Loop

CREATIVEDESTRUCTIONRelease/Crisis/Confusion

Heretic-As-Leader

RENEWALExploration/Invention/Reorganization

Network Weaver-As-Leader

LEADERSHIPEnvisioning new

options

Page 34: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

BIRTHEntrepreneurial Action

Entrepreneur-As-Leader

CREATIVEDESTRUCTION

Release/Crisis/Confusion

Heretic-As-Leader

MATURITYConservation & Routinization

Bureaucrat-As-Leader

RENEWALExploration/Invention /Reorganization

Network Weaver-As-Leader

Ecocycle

~ Gathering ~ Sifting

Rigidity TrapNot letting go

Poverty TrapNot funding innovation

Adapted from Brenda Zimmerman, EdgeWare & Getting To Maybe

Page 35: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Henri Lipmanowicz & Keith McCandless

Ecocycle WorksheetName: ______

.

4. RenewalMobilization

“Sowing”

1. BirthExploitation“Growing”

2. MaturityConservation “Harvesting”

3. CreativeDestruction

“Plowing”

Activity : Relationship

Activity : Relationship

Relationship ActivityActivity : Relationship

Page 36: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Henri Lipmanowicz & Keith McCandless

S T E P S

• Use the list of activities and/or relationships, reflect on your own, generating a first draft

• With one partner, coach each other to construct an Ecocycle map – 5 minutes each (10 minutes total)

• In your group of four, decide where to place the activities on the large wall Ecocycle map or flip chart page (5 minutes)

• Make sticky notes and put them on the map

Page 37: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Henri Lipmanowicz & Keith McCandless

Insights• Change is continuous along the cycle

• Renewal requires destruction

• Need for crisis -- root word “to sift”

• Need for firebreaks, don’t burn the whole forest

• Patch dynamics or balance in your activities are

key to long term survival and adaptability

• Create conditions for renewal and more births

Page 38: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Henri Lipmanowicz & Keith McCandless

Purposes: Ecocycle• Precursor to setting priorities• Identify a mix of strategies to move the whole

portfolio forward • Identify waste• Find opportunities to free up resources• Include all and hear all perspectives at once• To expose differences• To see the whole picture (forest and the trees)

Page 39: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

                                                                                       

Cross Scale Interactions & TransformationsCreative and Conserving

The fast levels invent, experiment and test; the slower levels stabilize & conserve accumulated memory of past successful,surviving experiments.

The whole Panarchy is both creative and conserving.

Adapted from http://www.resalliance.org/593.php

Page 40: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

A Panarchy LensCross-Scale

MRSA Prevention

MRSA Bacteriais exploiting growth opportunities in community & clinical settings

Industry or Sector Prevention Practices

still trying & wasting $ to educate, bribe or punish (Rigidity Trap?)

Hospital Beta Sites’ Prevention Practice

trying to invest more in spreading PD/safe practices to others (Poverty Trap?)

Medicare Policy shifting to non payment & transparency for HAIs

Individual Project Leaders (Nancy-Margaret)

stops over-controlling, unleashing more unit-based self-organization

Public Perception “Myth” MRSA is not an inevitable part of

modern healthcare (Rigidity Trap?)

Is a transformation in progress?”

Community strain

Healthcare associated

Page 41: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

A Panarchy LensYour challenge

…………………

Micro Scale or Environmental Context

Industry or Sector

Organization

Policy

Individual Leaders or Teams

Public Perception or “Myth” …

At each level, how do you assess your challenge at

this moment in time? What “cascades down” &

“revolts up” are flowing?

Page 42: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless
Page 43: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Climbing Up & Down

The Ladder of Inference

Observable data and experiences

Reflexive Loop

Actions I take based on beliefs

Beliefs I adopt about the world

Conclusions I draw

Assumptions I make based on meanings

Meanings I add (cultural & personal)

Data I select from observations

Adapted from Chris Argyris, Harvard

1. What?

2. So What?

3. Now What?

Page 44: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

What³ Debrief• WHAT?

• What facts, data, & observations stand out?

• SO WHAT? • How do you explain those facts?

Assumptions? Patterns? What is important?

• NOW WHAT? • What action may help you move forward?

Who else should be here?

Pick a “ladder jumping” enforcer

Page 45: Liberating Structures Leading & Innovating Leading & Innovating by Including and Unleashing Everyone Keith McCandless Social Invention Group Keith McCandless

Liberating Structures

– LS website www.liberatingstructures.com – Book: Liberating Structures: Including and

Unleashing Everyone (in progress)– [email protected]

[email protected]