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Liberating Structures Leading & Innovating
by Including and Unleashing Everyone
Keith McCandless Social Invention Group
Henri Lipmanowicz
Impromptu NetworkingPower of loose connections,
small things can make a big difference
What is a challengeyou brought to thisworkshop?
What do you hope to get from
and contribute to this group?
Find a partner…3-5 minutes sharing… Then find another partner… then find another.
:
Everyday Solutions
::
Big Projects
:::
Strategy &
Design
:::: Transformi
ng Movement
s Liberating
Structures
Engaging everyone in shaping…
LS Design Elements
Culture Eats Strategy for Lunch
What is your ground game?
Henri Lipmanowicz & Keith McCandless
This Is Not A Certification Course!
• First experience is enough to get started using Liberating Structures
• YOU will decide how to achieve mastery personally
• LS are simple, powerful & subtle• LS are easy to copy and spread by
word of mouth• Practice makes perfect
Attributes Of Complex Systems
AdaptableElements
Embedded
Systems or
PanarchyCo-Evolution
Non-Linearity
Min Specs /Microstructures
Not Predictable
in Detail
Order w/o
Central Control
Natural Emergence &
Creativity
You don't see something until
you have the right metaphor
to let you perceive it.
Thomas Kuhn
+ 33LS Palette Wicked Q’s What³
debriefMin specs Heard, seen,
respectedWhat I need
from youIntegrated autonomy
1-2-4-All Appreciative interviews
Discovery and action dialogue
Improv prototyping
Drawing together
Open space Critical uncertainties
Impromptu networking
TRIZ Shift & share Helping heuristics
Design storyboards
Generative relationships
Ecocycle
9-whys 15% solutions
25 : 10 crowdsourcin
g
Conversation café
Celebrity interview
Agree/certainty matrix
Panarchy
Troika consulting
Wise crowds User experience
fishbowl
Smart network webbing
Simple ethnography
Purpose to practice
L
IBE
RA
TIN
G S
TR
UC
TU
RE
S
V 2
.1
Des
igne
r: L
esle
y Ja
cobs
5 C
on
ven
tion
al M
icro
str
uctu
res
1 2 3 4 5
6 7 8 9 10
Redux Workshop A G E N D AA G E N D A
Impromptu Networking
1-2-4 All
15% Solutions
Troika Consulting
Nine Whys
TRIZ
Ecocycle
What³ Debrief
Design StoryBoards
Social Network Webbing
Group PossibilitiesLS work best when there is a shared challenge with a local context
Justice
HealthCare
Business
Schools
Lean / OD HR
Internal Consultant
s
NGO Philanthro
py
1-2-4-All Progressive, Rapid Cycle Conversation
– Self-Reflection (no talking, jot down notes)– Pairs– Small groups of four– Whole group
What opportunities do you see for including and unleashing more people in addressing your challenge?
Design StoryboardingTopic Goal LS Micro-
StructureWhy this LS? Steps / Timing Facilitator /
Participants
15% SolutionsNoticing and Using the Influence, Discretion and Power Individuals
Have Right Now
What can YOU do now to address your challenge?
Troika Consulting
• Groups of three• 1 minute reflection to prepare• 5 minutes per person• Share your 15% Solutions—no long
explanations! • Invite feedback and advice from
your consultants… then turn your back on them
• Switch to next person…
PURPOSE, WHAT IS MADE POSSIBLE…
Make an Invitation
Distribute Participation
Configure Groups
Arrange Space
Sequence & Allocate Time
LS Design Elements
LS: ________
Henri Lipmanowicz & Keith McCandless
Brainstorm
When, where and how can you apply these Liberating Structures?
Fit your answers into the Design Storyboard.
Storyboarding ComponentsTopic Goal LS Method Why this LS? Steps / Timing Facilitator /
Participants
Welcome, Introductions
Form working group, get acquainted
3 rounds in pairs, 5 minutes each
Carlos, all
Preparing to Launch Project
Make space for innovation
3 steps, 20 minutes each
Ginny, groups of 4 then whole group
Attracting Participation
Define and sharpen purpose
Two rounds of 1-2-4, 15 minutes each
Katie, then groups of four
Action Planning
Identify action, get started now
25 minutes for 5 rounds + action group formation
Carlos, all
Attributes of LSWhat else in the world is a Liberating Structure?
1-2-4-All
• Simple: requires only a few minutes to introduce
• Expert-less: beginners can succeed after a first experience
• Results-focused: likely to generate better-than-expected, innovative results
• Rapid cycling: fast iterative rounds are very productive
• Inclusive: together, everyone is invited to shape next steps
• Multi-scale: works for everyday solutions, big projects, strategy, and transforming movements
• Seriously fun: boosts freedom & responsibility
• Self-spreading: easy to copy without formal training
9 Whys
Ask, when working on _____, what do you do? – Why is it important to you?– First answer, “_______….”
Hmmm, why is that important to you?
– Second answer, “_______….” OK, if your dream came true last night, what would be different today?
Keep asking, “Why… why… why… until you make a discovery about your partner’s bedrock purpose. Then switch roles.
Move to a group of four. Discuss similarities and differences. A community Purpose may materialize!
1-2-4-All schedule:
• 1 minute quiet reflection, generating an activities list
• 10 minutes in a pair (asking why-why-why questions), 5 minutes each
• 5 minutes in a a small group (4), then,
• 4 minutes debriefing, “What happened?” Did a community purpose emerge in your conversation?
Becoming Clear on Purpose
Two Attributes of a Common
Powerful Purpose
• A personal touchstone for you as an individual
• Fundamental justification for the existence of your work to the larger community
A powerful purpose attracts participation, including and unleashing everyone
Questions Hierarchy
WHY?
WHAT?
HOW?
What seems possible now?
What do we need to stop doing?
Where do you have freedom to act?
Who needs to be included?
What did you notice?
Why is this important to you?
What made your success possible?
What first steps can you take now?
Do you see a pattern? Does it make a difference?
What do you hope can happen for us in this work?
Is there anyone you know who is able to overcome these challenges? How?
What happened? What else?
Can you give me an example or tell
me a story?
Why is this important to
the organization?
What is taking shape?
Big Questions:Few, Tight Answers
Small Questions: Many,
Distributed Answers
What Is NOT A Purpose?
• To brainstorm• To get buy-in• To get alignment• To share information• …
TRIZDesigning a Perfectly Adverse System
to Make Space for Innovation
Begin by defining a VERY unwanted
result of your work together
TRIZ – First Step• First alone, then in your
small group, compile a list of todo’s in answer to:
How can I/we reliably create a very unwanted result…?
You never do anything with what you have learned here?
• 5 minutes• Go wild!
Adapted in part from Randy Benson, Benson Consulting
TRIZ - Second Step• First alone, then in your
group, go down your list and ask:
“Is there anything we are doing that resembles in
any shape or form todo’s on our list?”
• Make a second list of those activities & talk about their impact
• Be unforgiving• 5 minutes
TRIZ – Third Step• First alone, then in your group,
compile the list of what needs to be stopped or changed
• Take one item at a time & ask:
How am I and how are we going to stop it?
What is your first move?
• Be as concrete as you can • Identify who else is needed to
stop the activity• 10 minutes
Henri Lipmanowicz & Keith McCandless
Ecocycle
Activity ListWhere are you spending time?
What are your key relationships?
• Current Activities – …– …– … – …– …
• Key Relationships– …– …– …– …
Henri Lipmanowicz & Keith McCandless
Henri Lipmanowicz & Keith McCandless
BIRTH CREATIVEDESTRUCTION
MATURITYRENEWAL
Exploring the Ecocycle
Henri Lipmanowicz & Keith McCandless
BIRTHAdhocracies, Exploitation
Entrepreneur-As-Leader
GROWTHStrategic, “Rational”
Management
MATURITYConservation & Routinization
Bureaucrat-As-Leader
Conventional Lifecycle
Henri Lipmanowicz & Keith McCandless
The “Neglected” Back Loop
CREATIVEDESTRUCTIONRelease/Crisis/Confusion
Heretic-As-Leader
RENEWALExploration/Invention/Reorganization
Network Weaver-As-Leader
LEADERSHIPEnvisioning new
options
BIRTHEntrepreneurial Action
Entrepreneur-As-Leader
CREATIVEDESTRUCTION
Release/Crisis/Confusion
Heretic-As-Leader
MATURITYConservation & Routinization
Bureaucrat-As-Leader
RENEWALExploration/Invention /Reorganization
Network Weaver-As-Leader
Ecocycle
~ Gathering ~ Sifting
Rigidity TrapNot letting go
Poverty TrapNot funding innovation
Adapted from Brenda Zimmerman, EdgeWare & Getting To Maybe
Henri Lipmanowicz & Keith McCandless
Ecocycle WorksheetName: ______
.
4. RenewalMobilization
“Sowing”
1. BirthExploitation“Growing”
2. MaturityConservation “Harvesting”
3. CreativeDestruction
“Plowing”
Activity : Relationship
Activity : Relationship
Relationship ActivityActivity : Relationship
Henri Lipmanowicz & Keith McCandless
S T E P S
• Use the list of activities and/or relationships, reflect on your own, generating a first draft
• With one partner, coach each other to construct an Ecocycle map – 5 minutes each (10 minutes total)
• In your group of four, decide where to place the activities on the large wall Ecocycle map or flip chart page (5 minutes)
• Make sticky notes and put them on the map
Henri Lipmanowicz & Keith McCandless
Insights• Change is continuous along the cycle
• Renewal requires destruction
• Need for crisis -- root word “to sift”
• Need for firebreaks, don’t burn the whole forest
• Patch dynamics or balance in your activities are
key to long term survival and adaptability
• Create conditions for renewal and more births
Henri Lipmanowicz & Keith McCandless
Purposes: Ecocycle• Precursor to setting priorities• Identify a mix of strategies to move the whole
portfolio forward • Identify waste• Find opportunities to free up resources• Include all and hear all perspectives at once• To expose differences• To see the whole picture (forest and the trees)
Cross Scale Interactions & TransformationsCreative and Conserving
The fast levels invent, experiment and test; the slower levels stabilize & conserve accumulated memory of past successful,surviving experiments.
The whole Panarchy is both creative and conserving.
Adapted from http://www.resalliance.org/593.php
A Panarchy LensCross-Scale
MRSA Prevention
MRSA Bacteriais exploiting growth opportunities in community & clinical settings
Industry or Sector Prevention Practices
still trying & wasting $ to educate, bribe or punish (Rigidity Trap?)
Hospital Beta Sites’ Prevention Practice
trying to invest more in spreading PD/safe practices to others (Poverty Trap?)
Medicare Policy shifting to non payment & transparency for HAIs
Individual Project Leaders (Nancy-Margaret)
stops over-controlling, unleashing more unit-based self-organization
Public Perception “Myth” MRSA is not an inevitable part of
modern healthcare (Rigidity Trap?)
Is a transformation in progress?”
Community strain
Healthcare associated
A Panarchy LensYour challenge
…………………
Micro Scale or Environmental Context
Industry or Sector
Organization
Policy
Individual Leaders or Teams
Public Perception or “Myth” …
At each level, how do you assess your challenge at
this moment in time? What “cascades down” &
“revolts up” are flowing?
Climbing Up & Down
The Ladder of Inference
Observable data and experiences
Reflexive Loop
Actions I take based on beliefs
Beliefs I adopt about the world
Conclusions I draw
Assumptions I make based on meanings
Meanings I add (cultural & personal)
Data I select from observations
Adapted from Chris Argyris, Harvard
1. What?
2. So What?
3. Now What?
What³ Debrief• WHAT?
• What facts, data, & observations stand out?
• SO WHAT? • How do you explain those facts?
Assumptions? Patterns? What is important?
• NOW WHAT? • What action may help you move forward?
Who else should be here?
Pick a “ladder jumping” enforcer
Liberating Structures
– LS website www.liberatingstructures.com – Book: Liberating Structures: Including and
Unleashing Everyone (in progress)– [email protected]