Y O U A R E O U R B U S I N E S S S E P T E M B E R / O C T O B E R 2 0 1 3

Employees Share

AFLAC CANCER CENTER

Let us know

WHAT AFLAC READSDo’s & Don’ts

FIND THE PERFECT JOBDr. Varner

WHAT BUGS YOU?Duckprints

LEAVE YOUR OWN

LEAVING YOUR

Footprint

In the past several issues of Employee Matters there have been opportuni-

ties for you to find the Aflac Duck’s footprints camouflaged in the magazine.

Respondents with keen observation skills are entered in drawings to win prizes.

In the same manner as the Duck’s apparent

track through our employee magazine, every-

one in the Aflac family leaves behind evidence

of their passing through our customers’ lives.

Sometimes it’s the kind words spoken to policy-

holders experiencing life-changing diagnoses or

expert guidance given to accounts. Sometimes

it’s volunteering on evenings and weekends or

donating our money to charitable causes. And

sometimes it’s simply the small courtesies we

extend to one another.

This summer an email from a policyholder

crossed my desk. She wrote of an experience she

had on May 28 when she called our customer

service center and spoke to one of our Omaha

specialists.

She was so impressed with his caring, genuine

and personal service that, even though she was

dealing with a difficult life situation, she took

the time to tell us about how much his customer

service mattered to her.

To have made such a positive impression on this

customer, it wasn’t surprising to discover that

some of the words she used in her email includ-

ed ‘patient’ and ‘thorough.’ As I continued read-

ing, it became clear that what the policyholder

had responded to were the attributes we call

The Aflac Way.

The qualities described in that little brown book

called The Aflac Way already existed at Aflac

long before the book’s creation; Aflac looked to

its best employees and based its commitments

and values on our well-established work ethic.

Thank you for blazing a trail to excellence – one

footprint at a time.

serv

spec

She w

and p

dealin

LEAVING YOUR

FootprintA M E S S A G E F R O M

DAN AMOS, CHAIRMAN, CEO

E M P L O Y E E M A T T E R S | 1

C O N T E N T S

E D I TO R Janet Burden // C O N T R I B U TO R S Janet Burden, Susan Goodsell, Somer Mason

ART DIRECTION/GRAPHIC DESIGN Rank Studios // PHOTOGRAPHY Jerry Ballas, Ana Brubaker, Curtis Mansell, Chris Rank, Oz Roberts

YOUR COMMENTS ARE WELCOME | Employee Matters magazine, 1932 Wynnton Road, Columbus, GA 31999 | fax 706.243.8175 | email employeematters@aflac.com.

Printed by Communicorp Inc., for Aflac Worldwide Headquarters. © 2013 by Aflac. All rights reserved.

S E P T E M B E R / O C T O B E R 2 0 1 3 | I S S U E 5

R E A C H I N G C U S T O M E R S

BRYAN BANKS

DREAM JOBSHow to make yours a reality … PAGE 14

DUCKPRINTS

LEAVE YOUR FOOTPRINTHonoring those who make a difference … PAGE 10

SPORTS NEWS

AFLAC ATHLETES SHINE Check Aflac team stats … PAGE 20

A GRATEFUL POLICYHOLDER

LISA TAYLORAn Aflac Cancer insurance policy

helps a tiny patient … PAGE 12

DR. VARNER

WHAT’S BUGGING YOU?News about some pesky

pests … PAGE 16

RE AL STORIES

AFLAC CANCER CENTERFour employees share … PAGE 4

| D E P A R T M E N T S | Q U I C K C LI P S , PA G E 2 | N EW EM P LOYEES , PA G E 2 6 | ALL I N TH E FAM I LY, PA G E 2 8

ON THE COVER: Columbus employees Amanda Gordy, Roya Duncan and Lawanda Lugo

2 | S E P T E M B E R / O C T O B E R

Q U I C K C L I P SWHAT’S HAPPENING AROUND AFLAC

Aflac’s Corporate Communica-tions department, Childhood Cancer Awareness team and Laura Kane bring home the gold and silver

After evaluating more than 3,200 nominations, 320 na-tionwide executives representing The American Busi-ness Awards honored Aflac in June with Stevie Awards for communication expertise, successful philanthropic campaign results and thought leadership.

Aflac honorees at the Chicago event included:

> Gold Stevie award for Communications Depart-ment of the Year: Aflac Corporate Communica-tions department

> Gold Stevie award for Communications Team of the Year: Aflac Childhood Cancer Awareness team

> Silver Stevie award for PR Executive of the Year: Laura Kane, vice president, Corporate Communications

Congratulations to Brande Carden, Danny Fleishman, Laura Kane, Brant Rawls, Children’s Healthcare of At-lanta, Jon Sullivan, Buffy Swinehart, Ashley Williams and Michael Zuna.

Computerworld: Best Places to Work in IT2013 list spotlights Aflac

For the 14th time, IDG Computerworld has included Aflac on its 2013 Best Places to Work in IT list. The Best Places to Work in Information Technology list is an annual ranking of the top 100 work environments for technology professionals.

Aflac Executive Vice President and Chief Operating Officer, Aflac Columbus, Teresa White said of the honor, “Aflac takes great pride in consistently offering a work environment worthy of inclusion on Computerworld’s list of Best Places to Work in IT.”

You can see the list, along with the details of the 2013 survey, in the June 17 issue of Computerworld and at Computerworld.com.

Aflac becomes first US insurance company to receive international certification for energy management

In late July, audit results released by the Internation-al Organization for Standardization indicated that 13 Aflac sites in Columbus met ISO 50001:2011 energy management certification requirements, making Aflac the first insurance company in the U.S. to do so.

The ISO 50001:2011 standard is a global energy-man-agement system developed by the Geneva-based In-ternational Organization for Standardization, which helps companies to continually improve their perfor-mance with regard to energy efficiency, use and con-servation.

“Aflac is proud to join an elite group of companies around the world that have certified their systems and processes against the ISO 50001 standard and demonstrated best practices for energy use and conservation,” said Alfred Blackmar, Aflac vice presi-dent of Facilities and Support.

Aflac brings home the gold and silver

E M P L O Y E E M A T T E R S | 3

V I S I T A F L A C I N T H E N E W SStay informed about Aflac activities and industry news by visiting Aflac in the News on the employee intranet. The rolling news ticker spotlights breaking stories from top media sources from around the globe.

Where’s the Duck … print?

The Aflac Duck is play-

ing hide and seek in this

issue of Employee Mat-

ters. Find the Duck’s

footprint hidden some-

where in the pages of this issue and

you could win a prize just in time for

Veterans Day.

Email the page number and page location

of the footprint to EmployeeMatters@

aflac.com by Oct. 21.

All correct entries will be entered into a ran-

dom drawing to win prizes. All employees

are eligible to play this hide and seek game.

(By the way, the tracks above don’t count

for anyone thinking this is going to be easy!)

Aflac recognized for diversity and inclusion UPTOWN PROFESSIONAL, a twice yearly career-focused magazine and website for the global urban professional, re-cently announced that Aflac was among the companies they included in their 2013 Top Companies and Organizations for Diversity and Inclusion listing.

To see an alphabetical list of all 50 hon-orees and decision-making criteria, go to businesswire.com.

USA Today features a lame duck — and how the Aflac Duck got involved in its recoveryWhen Buttercup, a duck that bears a strik-ing resemblance to a certain well-known insurance company mascot, was born in

Tennessee in 2012 with a backward left foot, veterinarians had to amputate the foot to prevent injury and infection.

In July, Aflac learned of the combined ef-forts of Feathered Angels Waterfowl Sanctuary volunteers and NovaCopy, a Nashville-based 3-D printing services company, to fashion a prosthetic foot to enable Buttercup to waddle pain free.

As USA Today filmed Buttercup enjoying his new mobility Kelsey Evert, Aflac’s Mid-dle Tennessee regional sales coordinator, presented him, NovaCopy and Buttercup’s keeper with a $3,000 check to support volunteers’ efforts to help other injured animals.

For more information and to view video footage, go to www.usatoday.com and use key search words duck-prosthetic-foot.

Aflac.com has been updated, making it easier for accounts to get to — and under-stand — the health care reform information they need. The dedicated health care reform section features streamlined content, simplified navigation and links to industry news and events.

One prominent item on the updated HCR site is the new Health Care Reform Commu-nications Toolkit to help employers comply with the Oct. 1 HCR communications deadline.

The toolkit has materials that business de-cision makers can use with their employ-ees, including:

> A basic PowerPoint slide presentation that provides a high-level overview of health care reform.

> An email or letter template to send to em-ployees if the employer is offering medi-cal benefits.

> A Q&A for employees if the employer is offering medical benefits.

> An email or letter template to send to em-ployees if the employer is NOT offering medical benefits.

> A Q&A for employees if the employer is NOT offering medical benefits and is sending employees to the marketplace or exchange for benefits.

> Two short videos that explain:- What an exchange or health insurance

marketplace is.- What levels of coverage are available;

these are referred to as the Metal lev-els and what are the Essential Health Benefits that all major medical plans must cover under the new health care reform law.

Health care reform information now easier to find on aflac.com DIRECT ACCOUNTS TO THIS HANDY HCR INFORMATION SOURCE

4 | S E P T E M B E R / O C T O B E R

Aflac Cancer Center’s WHEN IT CAME TO THEIR CHILDREN’S HEALTH, THESE AFLAC EMPLOYEES HEARD

E M P L O Y E E M A T T E R S | 5

Sometimes symptoms are deceptively innocent: there may be a rash, swelling or unexplained limp; sometimes a persistent bruise or wound; sometimes fatigue, eye problems, dizziness or flu-like fevers and aches — all conditions that most children will exhibit during the rough and tumble growing-up years when sickness and injuries are the norm. Parents should remain vigilant, though, and learn the signs and symptoms of cancer and blood disorders; they’ll soon discover that they are not alone in their quest for the best possible care for their children.

Childhood cancers make up less than one percent of all cancers diagnosed each year, but American Cancer So-ciety statistics show that 11,630 chil-dren in the United States under the age of 15 will be diagnosed with can-cer by the end of 2013.

Some among us in the Aflac family know first-hand what it means when a child is diagnosed with cancer. Al-though the ages of their children and diagnoses differ, these employees share something in common: the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta, known as the Aflac Cancer Center.

Because of the Aflac Cancer Center, they also share hope.

Roya Duncan, Business Technology Solutions, and her son, Nicolas, 13, consider themselves ordinary: She works full time at Aflac, while the high school freshman works full time

at filling her so-called leisure time with his school activities, acting, mu-sic practice and volunteering. Roya is more than happy with the pace Nicolas sets for the family, though, because just over two years ago he became a patient at the Aflac Cancer Center.

After the second surgery to treat a swollen lymph node below his right ear indicated the presence of lym-phoblastic lymphoma cancer cells, Roya went into denial. Certain that Nicolas’ samples had been mixed up with another patient’s, she slowly came to the realization that no mis-take had been made and that they would have to make immediate ad-justments to their busy lives and travel to Atlanta for the treatments and appointments Nicolas needed to regain his health.

“We went to Atlanta up to three times a week during the first eight months for chemo treatments, plus

Roya Duncan

6 | S E P T E M B E R / O C T O B E R

stayed during several hospitalizations. It was a stressful time, but I remember that seeing the portrait of Dan sur-rounded by young patients on the Aflac Cancer Center wall made me feel at home,” says Roya.

She had always been aware of the Aflac family’s involve-ment with the cancer center, but when Nicolas became a patient there she began to realize to what degree. “The agents’ names are displayed on plaques next to each room built with their donations. I wish they could see how much their donations have helped families like mine by making rooms and equipment available.”

Amanda Gordy, Policy Service, was similarly struck by Aflac’s presence in the facility and the comforting effect it had on her family. “It fills my heart with joy to know that the company cares for these little cancer patients,” says Amanda. “So many times people forget that kids get cancer also — but not Aflac.”

Amanda’s journey began on April 20, 2010, when, af-ter five days of fever, mouth sores and joint pain, her 11-month-old daughter Tynsley was first diagnosed with A.L.L. Leukemia. Life-flighted to Atlanta, her treat-ment began the next day at the Aflac Cancer Center.

Some among us in the Aflac family know first-hand what it means when a child is diagnosed with cancer.

E M P L O Y E E M A T T E R S | 7

“After 38 days of treatment, we found out that Tyns-ley was in remission. We were able to go home, but still traveled to Atlanta for treatment once a week. After six months she began the maintenance stage and received oral chemotherapy every night and injected chemothera-py every four weeks until July 2012,” says Amanda.

Now 4, Tynsley spends her days playing with her canine companion Maggie, a gift that marked the end of her treatment last year. Her busy summer, full of swimming and outdoor play, melded seamlessly into preschool, which the eager new student calls Big Girl School.

The summer also included a Make-a-Wish trip to Disney World. Known to her family as the sassy princess, Tyns-ley wondered how the many people who greeted her with, “Hello, Princess” knew her name.

Through it all, Amanda carries with her the memory of how the Aflac family came together for her family. “We received prayers, calls, texts, emails and gifts. I am so blessed to work for an amazing company that sponsors the Aflac Cancer Center, which we used to call our sec-ond home, and to have amazing co-workers.”

Left: Chad Melvin, Aflac Group Human Resources. Below, clockwise from left:: Tynsley Gordy, Grant Melvin, Rebecca Lugo and Nicolas Duncan

Amanda Gordy, left, and Roya Duncan. Lawanda Lugo, seated.

Phot

o Je

rom

e Br

yant

.

8 | S E P T E M B E R / O C T O B E R

“It fills my heart with joy to know that the company cares for these little cancer patients.”

Amanda Gordy

E M P L O Y E E M A T T E R S | 9

Lawanda Lugo, office of Corporate General Counsel, recalls the panic she felt when she first learned of her daughter’s diagnosis of Hodgkin’s Lymphoma early in 2013.

“Rebecca discovered a lump above her collarbone just before Christmas in 2012, and I immediately made an appointment with our general prac-titioner,” says Lawanda. After doc-tors diagnosed the lump as cancer-ous, things moved quickly. “My ap-pointment in Columbus was Jan. 3, and by the end of that day, someone had called from the cancer center in Atlanta with an appointment date of Jan. 9.”

The Aflac connection calmed Lawan-da’s panic. “I have always been aware that Aflac’s employees and field force support the cancer center, but I never

realized to what extent this support is given,” says Lawanda.

There’s cheery and reassuring evi-dence of that involvement every-where at the facility, notes Lawanda. “During the 12 weeks of treatment, I saw the Aflac Duck image and the Aflac name everywhere. But the first time I saw Dan’s portrait with cancer patients I knew I was in the very best place that I could be in for my daugh-ter to receive the best treatment in the world. If Aflac and the Amos fam-ily have anything to do with it, it is the best. I know that to be truth.”

Rebecca’s 16th birthday is Oct. 16. Her hair, once down to her waist, is growing back after the side-effects of the chemo. As an outward sign of courage to others facing cancer di-agnoses, she chose not to wear a wig

during her treatments. Always up-beat, she concedes the close-cropped look lends itself well to her swim team practice and other activities typical of high school sophomores.

Chad Melvin, Aflac Group Hu-man Resources, relates the sense of hope that being at the Aflac Cancer Center gave his family after his son Grant became a patient there at the age of four.

“My son began limping and started to walk as though his back was out of alignment,” says Chad. “After a CT scan in Columbus, we were re-ferred to the Aflac Cancer Center for a formal diagnosis. He was later diag-nosed with Langerhans Cell Histio-cytosis. His vertebrae had collapsed and he had lesions in several loca-tions on his spine, ribs and skull.”

1 0 | S E P T E M B E R / O C T O B E R

What your footprints mean to these Aflac families:“My Aflac family came together for my own family during this time.” Amanda

“We don’t always know the impact we make in each other’s lives, but I can tell you that the Aflac family has made an everlasting impact in my family’s life and for that I am truly grateful.” Chad

“Because of your commitment to finding a cure for childhood cancer my daughter is a survivor, and I will be forever grateful.” Lawanda

“As a cancer mom, I see that your donations and support have gone a long way. When in Atlanta, drop by the Aflac Cancer Center to see the difference you make.” Roya

“I knew I was in best place that I for my daughter.

Lawanda Lugo

Since becoming involved in the fight against pediatric cancer in 1995, The

Aflac Foundation, employees and field force have given more than $80 million

and volunteered innumerable hours to help make the Aflac Cancer and Blood

Disorders Center of Children’s Healthcare of Atlanta one of the top childhood

care centers in the country.

Recently Aflac launched the Duckprints website to honor individuals who

are leaving their footprints on the fight against childhood cancer and

blood disorders. Learn more about how you can be involved by visiting

www.aflacduckprints.com.

Leave Your Own Footprint

E M P L O Y E E M A T T E R S | 1 1

When it was determined that an ag-gressive two-year treatment regi-men at the Aflac Cancer Center would be necessary, the family be-gan monthly trips to Atlanta. “It was simply amazing to see where the Aflac family’s involvement and do-nations go. Everything from provid-ing snacks for the patients to pur-chasing state-of-the-art equipment to better the children’s experience is made possible by our contribu-tions,” says Chad.

Part of Grant’s treatment involved wearing a casing to stabilize his spine. Because the brightly decorated ap-paratus resembled a turtle shell, “To this day, Grant loves turtles and he wears a turtle necklace 24/7.”

Grant still keeps the Melvin fam-ily busy, but now with the activities typical of healthy 9-year-old boys. An outdoorsy extrovert, he spent the summer swimming, exploring the Melvins’ Columbia neighborhood with friends and constructing a tree house with his father.

“I feel proud and blessed to be a part of such a great organization. Aflac employees and their contributions of time and money truly do make the difference in peoples’ lives. To work for an organization that has people who care is phenomenal.”

Paying it forward

Relying on the Aflac Cancer Cen-ter’s services and facilities has made a life-long impact on these four Aflac families, and they all find time to give back to make a difference in the fight against cancer.

They may not know who or what their efforts benefit, but they ex-tend helping hands to others who

find themselves in the same, often frightening, life situations they ex-perienced. They do it because their family’s lives were made better by someone having done it before them:

You may spot Nicolas perform-ing his original music for such charitable organizations as the Songs For Kids Foundation, or see Roya and Nicolas walking to-gether at the next Relay For Life.

Amanda is formulating plans to start a non-profit organization to help families with bills, food and daily expenses while their children are in Atlanta.

As Rebecca continues to regain her strength, she and Lawanda explore ways to become in-volved at the Aflac Cancer Cen-ter. As school responsibilities allow, Rebecca hopes to volun-teer her time at Camp Sunshine near Atlanta, whose mission is to provide recreational, educa-tional, and support programs for children with cancer and their families.

The Melvins focus their energies on participating in the Make-a-Wish foundation in the Columbia, S.C. area, with a concentration on the wish-granting element. In past years they’ve headed to the Shenandoah Valley in Virginia with other families to raise can-cer research money with Hike for a Cure.

Treatment works best when cancer and blood disorders are found early, so prompt medical attention is cru-cial. To learn more visit the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta website at www.choa.org.

the very could be in .”

1 2 | S E P T E M B E R / O C T O B E R

E M P L O Y E E M A T T E R S | 1 3

We at Aflac know countless customers have benefitted from Aflac’s cancer policies. Some policyholders are so appreciative of Aflac’s customer service during stressful times that they are moved to write about the kind and compassionate service they receive from Aflac and its agents.

Lisa Taylor wrote from North Carolina that she and her family “will be forever grateful for the way [Aflac] has helped my family” after her son, Trent, was diagnosed with cancer.

At 18 months old, my son Trent was diagnosed with Acute Lymphoblastic Leukemia.This was the most devastating blow I had ever encountered. Of course the first thoughts were for his life and his health; but once that set in the thoughts of the financial burden it was sure to cause started weighing on my mind. It wasn’t long before my Aflac insurance agent, Mary Taylor-Moore, sprang into action to help me process a claim under my Aflac cancer insurance policy.

I received a benefit check that honestly brought me to tears when I opened it. It was as if a huge boulder had been lifted from me and I could concentrate fully on my son and getting him better.

Mary informed me again about what policies and coverage I had and what I needed to do to submit claims throughout his treatments. She was always available to help me with filing the claims and to answer any questions I had. There was never a delay in receiving the benefit checks and she made the process very easy for me.

The benefits of having Aflac were, and still are amazing to me. My husband was actually skeptical of having the insurance because of the cost (he is a very frugal person) and even talked to me about canceling the policies.

After all we have been through he now is a true believer in the company. He tells people all the time that he “Loves the Duck!” If we had not had the policies I am certain we would still be indebted to the hospitals and doctor’s offices for the countless treatments and hospital stays.

Aflac is a wonderful company and I will be forever grateful for the way it has helped my family.

Sincerely,

LISA TAYLOR

T E S T I M O N I A L

1 4 | S E P T E M B E R / O C T O B E R

Read more about Bryan’s IT hiring experience in the article “Finally! HR reps who ‘get’ IT” at Computerworld.com.

You have been in your current position awhile and begin to think it is time for a change. Great! Now what? Many employees want to find a new job but don’t know where to begin. According to Bryan Banks, Talent Acquisition, there is a lot more to it than just applying for a job, walking into an interview and moving to your new desk. Here are some tips straight from the source on what to do (and not do) to help make you successful in your next career move.

Aflac Talent Acquisition’s Bry-an Banks, whose hiring insights were recently featured in Com-puterworld magazine, shares his tips about what to do before and during Aflac job interviews.

B Y S O M E R M A S O N

The Do’s and Don’ts of finding (and getting) your dream job at Aflac

Neat!You found a job

that interests you:

DO » Research the job,

department and hiring manager even before a position is posted. Job shadow employees in the role or reach out to the recruiter over the area to make sure the job would be a good fit for you and your skill set.

» Search for a mentor in the area or department you want to move to. They can help you develop skills necessary for the job and introduce you to other people in the area.

DON’T » Apply for every open

position on the board. Your job history is available to recruiters and applying for every available position comes across negatively. Figure out what type of role you are looking for and apply for roles in those areas.

Still interested? Update your resume for the role:

DO » Highlight the skills and

experience you have that are relevant to the job. For example, if the job calls for project management skills, focus on responsibilities in your current or past roles that display this trait.

» Use short, bulleted lists that are easy to read and understand.

DON’T » Try to write a novel.

Resumes should be no more than two pages long

Congratulations! You have an interview.

Here is how you should

prepare:

DO » Let your current

supervisor know you have an interview if you are comfortable sharing. Supervisors can be great mentors.

» Make a list of your strengths and significant accomplishments from your current role and how these will add value to the job you are seeking. Make sure to mention these things in your interview.

DON’T » Go to an interview without

practicing first. Go online and look up interview questions and practice answering them with a friend, co-worker, spouse or someone else you trust.

Finally.

On the day of the interview:

DO » Dress professionally in

business attire. Know the hiring manager? Is your interview on a Friday? Doesn’t matter. Always dress your best.

» Bring a note pad, pen and examples of your recent work if applicable.

» ALWAYS ask questions after the interview. For example, what is a day like in this position or what are your expectations for the new hire?

» Make eye contact and use proper grammar.

» Sell yourself without being rude or pushy. It is ok to brag on yourself but do it respectfully.

» Send an email to the hiring manager after the interview thanking them for their time.

DON’T » Be late. Sounds simple,

but some hiring managers at Aflac say they have experienced this.

» Be too comfortable. You may already know the hiring manager, but on the day of an interview, you have to put that relationship aside and act like you don’t.

» Speak negatively about your current position, management or team.

» Be on your cell phone or laptop during an interview, even if you are checking your work emails.

» Wear too much perfume or cologne. Many people have allergies and being in a small room with the smell can be overwhelming to some people.

1 6 | S E P T E M B E R / O C T O B E R

E M P L O Y E E M A T T E R S | 1 7

There are plenty of bugs that sting and bite, but I have chosen a few to focus on here because, although they are very common, there’s new information available that you should know; your family’s health depends on it.

Mosquitoes

These are nothing new, and we all despise them. Unfortunately, they also can cause diseases like encephalitis and malaria, among others. Interestingly, the male mosquitoes do not bite, they leave that to the females (imagine that) who may fly as far as 15-20 miles from where they emerged as adults.

that sting, bite & disgust

Bugs B Y W . D A V I D V A R N E R J R . , M . D .

1 8 | S E P T E M B E R / O C T O B E R

West Nile Virus, carried by mosqui-toes, is on the rise in the United States. Mosquitoes are also reported to be bigger than ever recorded; one has been measured at the size of a quarter. It’s estimated that the population of mosquitoes will increase this summer, and some cities have reported that the populations have doubled this year. An interesting side note: Malaria has been responsible for killing one half of the human population on the earth since the Stone Age. Thus, mosquitoes eas-ily earn the title of World’s Deadliest Creature.

As far as prevention, do not keep standing water around your home, wear clothes that cover arms and ankles, and utilize spray containing DEET on exposed skin. Insect repel-lents containing DEET have been tested and approved as safe for older kids, but you should take precautions with them and follow pediatricians’ and manufacturers’ warnings and in-structions carefully.

Treatment of bites is simply cold compresses, cortisone cream, and, when necessary, use of over-the-counter antihis-tamines. See a physician if the bites cause systemic major allergic reac-tions.

BedbugsYuck! I’m itching just thinking about it. These creatures are about the size of an apple seed, reddish brown in color, and flat and oval in shape. They bite the exposed skin of sleeping hu-mans to feed on their blood. They were thought to be eradicated years ago with the use of a pesticide called DDT; however that has been banned because of its toxicity and the bed-bug population is on the rise. Another cause is increased international travel and inadvertently bringing bedbugs back home. In areas of high turnover rate of humans, such as motels, the more likelihood of spread. The bite is similar to other insect bites and is often located on the neck, arms, and hands. It’s an old wives tale that these bugs are a sign of uncleanliness; all these bugs need is a warm body and plenty of hiding places.

The itchy red spots usually disappear

within a week. Again, cortisone cream and oral antihistamines may be all that is necessary.

Fire AntsWhen we speak of fire ants, we are generally speaking of a particular kind, and this is actually the Red Im-ported Fire Ant. This is so named be-cause sometime around 1930, these mean creatures hitchhiked in soil ma-terial and plants brought from South America into Alabama. Now this ant is found in three quarters of the United States. They nest in the soil, and usu-ally mounds of dirt will be seen around their colonies. Don’t let the small mounds fool you; they may go as deep as 6 feet beneath the ground.

The ants are dark red with blackish abdo-mens. They’re easily identified from oth-er ants because of this coloring and

ir colonies. Don’t let the small unds fool you; they may go as deep

6 feet beneath the ground.

e ants are dark red h blackish abdo-ns. They’re easily ntified from oth-ants because of s coloring and

E M P L O Y E E M A T T E R S | 1 9

the two bumps on their thin waists sit-uated between their large thorax and abdomen. When you are bitten by one of these, there is an intense pain and there are usually more than one be-cause you have disturbed a colony and they are very aggressive. These ants can sting repeatedly and may con-tinue to do so for thirty seconds, long after they’ve run out venom. These monsters begin stinging by gripping our skin with their jaws and rotating around that point, stinging over and over, leaving little sting marks. The venom of this sting is like no other, and it will cause small blisters about a day after the bite.

It is recommended that blisters not be broken. Wash the area carefully with soap and water and apply cold com-presses to reduce swelling. If exten-sive bites are present, the possibility of serious immune system reactions may occur, and in that case, immedi-ately seek medical attention.

CockroachesIt always brings a smile to my face when I see my grown children go cra-zy when they see these creatures run across the floor. Besides the scream, they may also jump on the furniture, like this is some monster going for them personally. Eventually one will exude common sense and dispatch this poor creature who is trying to get away as fast as possible.

Cockroaches are ancient insects, and fossils of this creature from 300 mil-lion years ago have been found. They have survived because they are highly adaptable to change. They avoid light, hide in dark areas during the day and find human homes very comfortable. Their diet is mainly protein, and will eat just about anything. Disgustingly, they have even eaten bits of finger nails and human hair. Of course, in our country they prefer the kitchen, and with good reason. Any crumbs on the floor, leftovers on the counter, or dirty dishes in a sink are bountiful feasts.

The small, brown, so-called German cockroach is most important clini-cally. They are well known to be car-riers of diseases such as staph, strep,

salmonella, and E. coli bacteria. It is now known that they can be causes of al-lergy and asth- ma at-tacks. Children are most at risk to exhibit allergic reactions. Thus, cleanliness of household and pest control services are of great importance to avoid dis-ease. The American cockroach, which is brown with big wings, and is the roach most commonly seen scurrying across the floor, is not as important a vector of disease, but they certainly get the most human reaction.

Personally, the best cockroaches I see are upside down, dead on the floor. The second best is the one killed by the stomp of my shoe, or the slap of a rolled up magazine — preferably one that I’m not reading!

of serious immune system reactions may occur, and in that case, immedi-ately seek medical attention.

E M P L O Y E E M A T T E R S | 1 9

eat just about anyth gthey have even eaten bits of finger nails and human hair. Of course, in our

fer the kitchen, and Any crumbs on the

the counter, or dirty e bountiful feasts.

so-called German important clini-

ll known to be car-uch as staph, strepppp,,,,,

The second best is the onthe stomp of my shoe, or the slap of a rolled up magazine — preferably one that I’m not reading!

country they prefewith good reason. floor, leftovers oon tdiddiishshshhhhhhhshhhhssshhhhhheesessesssssssseseseessesesesseseseeeesessseeseeeeess iiiiiiiiiiiiiiiiiiiiiiiiiiiiin nnnnnnnnnnnnnnnnnnnnnnnnnnnn aaaaaaaaaaaaaaaa a a siiiiisiiiisisisiiisisssississsssiissiisisisiiississssiiinnkknkkkknkknnnnnkkkknnnnnnknkknknnnkkkkkknkknkknnknnnknnnk aaaaaare

The small, brown,cockroach is most cally. They are welriers of diseases su

2 0 | S E P T E M B E R / O C T O B E R2 00 | S E P TP E M B E R / O C T OC T O B E RB E R

Aflac athletes go the distance Autumn is here and World Series and collegiate football conversations fill Aflac hallways. Aflac athletes had pretty good seasons too, and warrant some sports page coverage of their own.

E M P L O Y E E M A T T E R S | 2 1

Aflac Men’s Softball Team scores big in the Columbus tournament Carmen Buckner, IT Technology, captain of the Aflac Men’s

Softball Team, reports that the Aflac team representing the

men’s open Division 4 softball team ended its season with an

impressive 20-5 record.

After placing first in the regular season with a 17-1 record, they

finished their division tourney in second place and eligible for

the city tournament. The city championship closed out the

season with the team ranked No. 8.

Congratulate these athletes: Front row: Horacio Leon-

Torres, Jeffery Rodriguez, Christopher Pass, co-captain John

VanDinter Second row: Michael Ikuesan, Brad Woodall, Elliot

Leson, co-captain Darin Edwards, Jacob Roper, Joshua Jesus,

captain Carmen Buckner Middle row: Tabrius Lockhart, Sean

Jackson, Kevin Mullins, Tyrell Moore Not pictured: Jonathan

Longtin, Courtney Luttrell.

Albany runners lace up for Workplace ChallengeRunners from the Albany office trained hard to compete

recently in a 3.5 mile competitive team event organized by the

Capital District Physicians Health Plan Workforce Challenge.

Proceeds benefited the Double H Ranch, which provides

assistance to families dealing with life-threatening illnesses,

and the Capital District Community Gardens, an initiative that

works to reduce the impact of poor nutrition on public health.

Finishing 95 in a field of nearly 10,000 runners, Team Aflac

members included, from left, Drew Shave, Tom Brown, Steve

Longden, Bob Ottman, Colleen O’Reilly and Sherry Douty.

In Omaha the bowling Jackies abideOmaha’s 2013 Aflac bowling league included 22 employees

and family members who enjoyed an evening of guaranteed

fun once a week.

Overall winner was The Jackie Team, which consisted of

Jackie Reusch, her son, Mike Reusch, Jackie Brandt and her

husband, Marshall Brandt.

High roller was Kalvin King, member of Team 1, who rolled

a 266.

Shown above: Jackie Reusch, Mike Reusch, Jackie Brandt

and Marshall Brandt.

Other bowlers included Liz Messel, Kathy Molle, Peg

Hart, Jay Whalen, Donna Wright, Mike Wright, Maggie

Tangeman, Jim Tangeman, Tonya Stahly, Bruce Stahly,

JC Wand, David Bridges, LaKeesha Harbour, Bill Carey

and Megan Wilson.

Find out more about ways you can team up with co-workers for some fun and friendly competition!

In Albany, contact Kate Stone.

In Columbia, contact your

Human Resources generalist.

In Columbus, visit the employee intranet >

Employee Services > Sports.

In Omaha, contact Marcie Hunt.

2 2 | S E P T E M B E R / O C T O B E R

H E R E ’ S Y O U R C H A N C E !

Have you seen them? Aflac Quick Polls are short questions posed to employees to get their opinions on all kinds of topics ranging from Aflac news and events to opinions and preferences — and everything in between.

When posted, the weekly polls are located right beneath the Alerts and Notifications on the myAflac.com home page.

Inquiring minds want to know what questions you have for your fellow employees, and myAflac.com editors will consider questions on almost any topic: Fun, business related, opinions — you name it! And the great thing

about Aflac Quick Polls is that you can see how your co-workers voted in real time.

Think up poll questions that will spark interest or lunch room conversation. Email them to Aflac Employee Communications for the chance to see your question featured on the employee intranet.

Need help getting started? Past polls have included:

How do you spend your leisure time?

How far do you commute to work?

What makes Aflac your employer of choice?

When I have extra cash, I like to:

Fall is in the air! What is your favorite cold weather treat?

How many times a week do you enjoy a home-cooked meal?

I F Y O U H A D T H E O P P O R T U N I T Y T O A S K A L L O F Y O U R C O - W O R K E R S O N E Q U E S T I O N , W H A T W O U L D I T B E ?

one question

E M P L O Y E E M A T T E R S | 2 3

OCT. 28 THROUGH NOV. 17

Being knowledgeable about Aflac’s 2014 employee benefits offerings is important when planning for the health care needs and financial security for you and your family.

Here’s a heads-up on what’s coming:

electronically, instead of in print, in support of Aflac’s SmartGreen™ environmental efforts. Watch your email and the portal for enrollment details.

new information to learn about benefits opportunities and updates. Look for Brown Bag luncheons, hosted by the Employee Benefits team, for the lowdown on 2014 benefits.

BUSINESS BOOKS, BLOGS, WEBSITES & TWEETS:

What are your must-reads?It’s back-to-school time for students, and because teachers know that reading is an important element of lifelong learning, many students spent their summer vacations plowing their way through assigned lists of summer reading.

The same concept applies to Aflac employees; there’s much to be said for staying informed and current in the ever-changing world of business and health care. Seems there’s always a new source of business information available with the how-to’s and why-to’s of workplace success, but there’s just no time to read it all.

Popular business subjects include:

Creative thinking

Economics

General business

Leadership

Marketing

Personal development

Sales

Technology

To help you choose your next business-related book or site, we’ll narrow the field by discovering what your co-workers recommend.

Email your picks, in which category you feel they belong and what you like about them to employeematters@aflac.com. Use Business Reading in the subject line.

We’ll share some of the results in an upcoming issue of Employee Matters or on the employee intranet.

2014 Open Enrollment

2 4 | S E P T E M B E R / O C T O B E R

PICTURED: BACK ROW: Emil Schoeneweiss, Aaron Conklin, Jonathan Longtin, Michael Porter, Amy Giglio, Gilberto Drummonds, William Morgan, Sean Kelly

FRONT ROW: Victoria Smith, Holly Lean, Andrea Cruz, Renee Chiaverini, Leah Pringle, Natalie Williams, Kari Finley, Naomi Ogawa

E M P L O Y E E M A T T E R S | 2 5

Leadership opportunities don’t have to take place at work. Recently three Aflac employ-ees put their leadership skills to use coordinating the Young Professionals’ Connect Co-lumbus event, where locals explored things to do, places to eat and hobbies to try in Co-lumbus. This event helped locals and businesses make connections that will stimulate economic activity in Columbus and open doors to new business relationships.

Andrea Cruz, Talent Acquisition, is chair of the Young Professionals career and talent devel-opment committee this year. She is assisted by Natalie Williams, Corporate Learning, and co-chair. Michael Porter, Corporate Services, is the marketing consultant for the committee. Together, along with fellow committee members, they develop and present learning sessions and monthly events, like Connect Columbus, for the YP membership.

Andrea has been a member of Young Profession-als for four years. As a military spouse she wanted to develop a network outside the military and the plus with YP was that she could also develop her professional and leadership skills.

“I’m honored to have been selected to serve as committee chair and support the board. It allows me to oversee projects and help to develop com-mittee members to be future YP leaders,” says Andrea. “I’ve learned how to motivate others and guide people to maximize their natural talents.”

Natalie also joined YP four years ago to expand her professional network beyond her work peers. She credits the success of Connect Columbus to a very dedicated team of volunteers who owned their roles. “As a leader, I learned that having the right people in the right place and getting total buy-in is critical to an event’s success,” says Natalie.

Michael developed the new brand for the event (left), which will carry over from year to year and provide a brand recognition for the event as it grows. New to Young Professionals this year, Mi-chael says, “I participate in the organization to learn from other professionals in town who each have their own unique experiences. The best way for me to learn is through networking and building relationships.”

For Andrea, Natalie and Michael, their commit-tee work enabled them to expand their knowledge and experience in new directions. In YP there are five committees where members can volunteer

and challenge themselves: career and talent development, governmental af-fairs, leadership enrichment, servant leadership and social engagement.

If you’re looking for a way to network and get involved in Columbus, attend the next YP event. Young Profession-als is open to 21–40 year olds who share an interest in networking, pro-fessional development and contrib-uting to the community. Check out their website for more information at ypcolumbusga.com.

B Y S U S A N G O O D S E L L

Leadership opportunity for Aflac professionals benefits community

2 6 | S E P T E M B E R / O C T O B E R

N E W F A C E S Say hel lo to some of

Aflac’s Newest Employees.

Callie Parker Claims

Columbus

Naomi Ogawa Japanese Trainee

Columbus

James Newton Client Relations

Columbia

Mark McAbee Pre-Processing

Columbia

Christopher Kirkland Claims

Columbus

Jared Jones Compliance Trust

Columbus

Shandon Hardy IT

Columbus

Rachelle Fowler Claims

Columbus

Jon Ezzell Marketing

Columbus

Ivey Evans Marketing

Columbus

Michael Edwards Compliance

Columbia

Mei Du Actuarial

Columbus

Tabitha Crawford New Business

Columbia

Anthony Coachman Security

Columbus

Thomas Buff Sales Ops

Columbia

Brainard Brannum Compliance

Columbia

Win Blair Marketing

Columbus

Chris Bazzell Legal

Columbus

Kirk Barnett Communicorp

Columbus

Renee Durant New Business

Columbus

E M P L O Y E E M A T T E R S | 2 7

N E W F A C E S Say hel lo to some of

Aflac’s Newest Employees.

Raphael Wright Claims

Columbia

Cintia Williams Claims

Columbus

Allison Waters-Bruner Claims

Columbia

Juan Velez Mail Production

Columbus

Shana Tyner Claims

Columbia

Karrie Thoma Compliance

Columbus

Joy Stephens New Business

Columbia

Brandon Smalls Large Accounts Services

Columbia

Christian Ries Sponsorship

Columbus

Sandra Platt Claims

Columbia

Emily Phillips Quality Assurance

Columbus

Melissa Peters Claims

Columbus

“ ... everyone in the Aflac family leaves behind evidence of having passed through our customers’ lives.”

2 8 | S E P T E M B E R / O C T O B E R2 8 | S E P T E M B E R / O C T O B E R

ALL IN THE FAMILY

C O N G R A T U L A T I O N S T O

Barbara Barfield, who was promoted from executive assistant III to executive assistant V, Deputy CFO.

Andrea Brown, who was promoted from quality special-ist, Agent Validations, to compliance analyst I, Compliance.

Amanda Cates, who was promoted from senior market-ing manager, Account Relations, to broker custom case executive, Group Marketing.

Steve Cheung, who was promoted from bindery techni-cian I to bindery technician II, Communicorp.

Jennifer Cooper, who was promoted from lead specialist, account relations, Premium Collection and Billing, to qual-ity analyst I, Quality and Audit.

Nadean Dalton, who was promoted from state legisla-tive consultant, Government Relations-State, to senior manager, Regulatory Compliance.

Sonya Fearrington, who was promoted from accounting specialist II to accounting specialist III, Premium Collection and Billing.

Stephanie Gettridge, who was promoted from automated billing coordinator, Enrollment Services, to state legislative consultant, Government Relations-State.

Gregory Giles, who was promoted from workflow special-ist to resource planning analyst I, Resource Management.

Lauren Glass, who was promoted from senior contract specialist, Agent Validations, to compliance analyst I, Compliance.

Miszi Granville, who was promoted from sales support accounting specialist to sales financial analyst I, Sales Financial Management.

Arthur Guin, who was promoted from manager, HRIS, to senior manager, financial regulatory compliance, Regula-tory Compliance.

Joshua Harmon, who was promoted from bindery technician I to bindery technician II, Communicorp.

Jamie Horton, who was promoted from manager, Change Management,to senior manager, SEMO Change Management and Communications.

Candice Jackson, who was promoted from senior marketing manager, Account Relations, to broker custom case executive, Group Marketing.

Keisha Jackson, who was promoted from accounting specialist II to accounting specialist III, Premium Collection and Billing.

Sherry Jones, who was promoted from senior commu-nications specialist, Administration Document Control, to associate administration trainer, Administration Training.

Anthony Maddox, who was promoted from associate manager, Competitive Intelligence, Worksite Market and Channel Management, to state legislative consultant, Government Relations-State.

Lindsay McCutcheon, who was promoted from supervisor, Customer Service, to manager, Major Group Accounts.

Thomas McDaniel, who was promoted from second vice president, Investor Relations, to vice president, Compliance.

Cindy McKinney, who was promoted from accounting specialist II to accounting specialist III, Premium Collection and Billing.

Gloria Mike, who was promoted from accounting specialist II to accounting specialist III, Premium Collec-tion and Billing.

Katrina Miller, who was promoted from account service specialist III, NAS-New Accounts, to lead specialist, NBS Overhead.

Susanne Miller, who was promoted from associate com-pensation specialist to lead specialist, Agent Validations.

Connie Moore, who was promoted from accounting specialist II to accounting specialist III, Premium Collection and Billing.

Lynne Moore, who was promoted from marketing man-ager I, Account Relations, to supervisor, Sales Proposals, Aflac Group.

Caitlin Noll, who was promoted from senior marketing manager, Account Relations, to senior broker custom case executive, Group Marketing.

Mary Payne, who was promoted from operations analyst I to operations analyst II, Aflac Benefit Solutions.

Linda Propst, who was promoted from executive assis-tant IV to executive assistant V, President and CFO.

Paul Ramones, who was promoted from financial analyst III, HR Admin/Ops, to budget accountant III, Budget.

Robert Robinson, who was promoted from investigator II to investigator III, Special Investigations.

Gayle Rosenthal, who was promoted from staff accoun-tant to accountant II, Financial AGI.

Jennifer Schneider, who was promoted from bindery technician I to bindery technician II, Communicorp.

Carter Scott, who was promoted from marketing man-ager, Account Relations, to broker custom case executive, Group Marketing.

Kimberly Short, who was promoted from claims support specialist II, Administrative Support, to claims specialist I, Claims Trainee.

Kelli Smith, who was promoted from change manage-ment coordinator, Change Management, to enterprise change consultant, SEMO Change Management and Communications.

Latonya Smith, who was promoted from executive as-sistant IV to executive assistant V, Internal Operations OH.

Leann Watters, who was promoted from executive as-sistant III to executive assistant IV, U.S. Operations.

G R A D U A T I O N S

Regina Allen, Claims, received a master’s degree in Business Administration from Aspen University (Denver, Colo.) on March 20.

Audrey Blizzard, IT, graduated from Troy University in Dec. 2012. She majored in Applied Computer Science with a minor in Criminal Justice.

Eric Holt, Aflac Group New Business, earned his Bachelor of Science in Business Administration, with a concentra-tion in Management degree, from Troy University in May.

E D U C A T I O N A L A C H I E V E M E N T S

Arcacia Butler, daughter of Consandra Jackson, Cus-tomer Service Center, graduated cum laude from Alabama State University with a Bachelor of Science degree with a major in psychology on May 11.

Shay Carter, daughter of Audrey Blizzard, IT, graduated from Shaw High School on June 8.

Jamel D. Chambers, son of Jennifer S. Chambers, Hu-man Resources, graduated from Hardaway High School.

Jonathan DeRouen, son of Alison DeRouen, Administra-tion Training, grandson of Karen DeRouen, Claims, and nephew to Kim Hogan, Claims, Misty DeRouen, Claims, and Joshua DeRouen, Account Relations, received several awards for his outstanding accom-plishments, along with a plaque from DCMS for his perfect CRCT score. He was one of three in the entire 7th grade to receive this award.

Jasmine Danielle and Jade DeAnna Harris, twin daughters of Jacqueline Harris, Sales Operations, graduated from Wake Forest University in May. Jasmine received a Bach-elor of Science degree in journalism and Spanish, and Jade received a Bachelor of Science degree in physiology and Latin American Studies.

E M P L O Y E E M A T T E R S | 2 9E M P L O Y E E M A T T E R S | 2 9

Send your news, ideas and suggestions for stories to employeematters@aflac.com.

Joseph E. Harris, son of Jacqueline Harris, Sales Operations, graduated from U.S. Navy Boot Camp in May.

Kaitlyn Jackson, granddaughter of Caroline James, Customer Service Center, and Michael James, Communicorp, gradu-ated from Kendrick High School on June 1.

Paige Jones, wife of Adam Jones, IT Asset Management, graduated from Troy University in May with her master’s degree in Early Childhood Education.

Ebonee McCrory, daughter of Stephanie McCrory, Quality Assurance, was on the Principal’s List for making all A’s during the 4th semester at Hardaway High School.

Raven Shakiyla Smith, granddaughter of Bonnie Johnson, Customer Service Center, and niece of Onetha Huling, LAS Reconciliation, and Gloria Greenidge, Customer Service Cen-ter, graduated from the University of Georgia – Terry college of Business on May 10.

Ramon Torrez Turner, grandson of Gloria Greenidge, Cus-tomer Service Center, graduated from Shaw High School/Mass Communication Academy on June 1. In the fall he will attend University of West Georgia studying Mass Communications. He is also the nephew of Bonnie Johnson, Customer Service Center; Onetha Huling, LAS Recon; cousin to Teresa Huling; PPAS Operations; Felecia Huling, Claims; and Bianka Huling, Investor Relations.

Kayla Walker, daughter of Calandra Walker, Policy Service, graduated from George Washington Carver High School as valedictorian on May 31 and was awarded the dean’s scholar-ship from Clark and Zell Miller scholarship from H.O.P.E. She will attend Clark Atlanta University, majoring in business administration.

Corderral D. Williams, son of Ursala Williams, Sales Leads, graduated from Columbus High School.

LaToya Williams, daughter of Gladys Williams-Tillmon, Cor-porate Training, was welcomed into Mercer Law School’s first incoming class for a Master of Laws (LL.M.) degree in Federal Criminal Practice and Procedure, the only program of its kind in the nation. The one-year advanced legal degree program is designed for students interested in careers in federal criminal practice as prosecutors, federal defenders, or private defense counselors. Eight students, all recent law graduates and expe-rienced attorneys from Ga., S.C., Texas and Utah, comprise the inaugural class.

Roderick Wisdom Jr., son of Joan Wisdom, Print Services, graduated from Shaw High School with a 4.2 GPA. He was a top 10 student of his class all four years of high school, and number seven of the 2013 graduating class. He will be attend-ing Georgia State in the fall.

Taylor Ann Yaughn, daughter of Leigh Ann Yaughn, Account Relations, graduated from Harris County High School. She received the Prudential Spirit of the Community Award and was named an International Thespian Scholar. In addition, she received the Best Supporting Actress award for her work in the theatre department.

M I L I T A R Y N E W S

Jobronski Omar Gilbert, great-nephew of Patsy J. Thomas, Strategic Sourcing and Procurement, graduated from Basic Military Training at Lackland Air Force Base in San Antonio, Texas on July 12. He will complete his technical training in security at Lackland.

Gregory Lyles Jr., son of Teresa Lyles, New Account Set Up, was sworn into the U.S. Navy on June 6.

P O T P O U R R I

In June, Columbus Futbol Club’s U13 girls’ soccer team repre-sented the state of Georgia in the U.S. Youth Soccer Regional Presidents Cup. Kerri Thomas, daughter of Xrshbia Thomas, Ashlyn Grantham, daughter of Deborah Grantham and Sarah Baucham, daughter of Ismuni Baucham, are members of the team. In addition, this team has been ranked 1st in their division. Congratulations for two great accomplishments by one great team!

T Y I N G T H E K N O T

Natasha Vaughn, Customer Service Center, and Bronson McBride, Records Retention, were married June 29.

N E W A R R I V A L S

Pamela Ferguson, Account Relations, celebrated the birth of her grandchildren, Armand, Amir and Amani Ferguson on April 23.

Morica Jackson, Claims, and her husband Phillip celebrated the birth of their baby boy, Phillip “Ryan” on Feb. 24.

Spence Yarbrough, Broker Sales, and his wife Anne Louise welcomed a daughter, Anne Marshall, on March 18.

S Y M P A T H I E S

Aflac New York sends sympathies to Crickett Elderd, Policy Service, in the loss of her father, Richard “Rick” Kipp.

Members of New Account Set Up send sympathy to Teresa Lyles on the loss of grandmother Easter Kendrick.

Members of Human Resources send sympathies to Brenda Mullins on the loss of her mother-in-law, Agnes Hubert, in May.

Members of Product Development send sympathies to April Myers on the loss of her grandmother, Ezepher “Totsie” Lamar Davis Brown on July 5.

Members of Account Relations send sympathies to Darlene Porter Small, whose father, S.L. Johnson, passed away in May.

Members of Payroll extend their sympathy to Tracey Walker-House in the passing of her step-father, Julius Adams, in June.

I N A P P R E C I A T I O N

Angela Gary, Timothy Gary and Lisa Gary of Field Liaison, Customer Service Center and LAS Reconciliation respectively, wish to express their thanks to all of their Aflac family for their prayers, thoughts and flowers after the passing of their mother/grandmother, Teresa L. Cruz, on May 13.

Worldwide Headquarters

1932 Wynnton Road

Columbus, Georgia 31999

PRSRT STDU.S. POSTAGE

PAIDAFLAC

Y O U A R E O U R B U S I N E S S J U L Y / A U G U S T 2 0 1 3

An Employee Shares

STEPHANIE’SSTORY

A Success Story

COLUMBIA’SBACK-OFFICE

A Testimonial

ANDREAVAN HOFWEGEN

How You Can

MAKE WAVES

Timeless Tip

JUST BE NICE

AFLAC’S REACH

Aflac’s employee magazine is all about you, so we want to

know what you’d like to read about in future editions! We

also depend on you to share family and departmental news

for the magazine’s All in the Family section and photos of

our very own Aflac Duck on vacation with your family for

the Duck on the Road employee intranet series.

To share news or suggest stories and ideas for publication

in the employee magazine, email employeematters@aflac.

com for consideration.

NEWS Y O U C A N U S E

Y O U A R E O U R B U S I N E S S

M A Y / J U N E 2 0 1 3

Employee Appreciation WeekDAN AMOS SHARES

Transferring KnowledgeKNOWLEDGE TEAM

Aflac Security

OPENING DOORS

Expressing AppreciationTHE MYERS FAMILY

Changing Lives

MENTORING THROUGH TEACH

EAW | 2013YOU ARE OUR BUSINESS

M A R C H / A P R I L 2 0 1 3

From the Heart

OUR LEADS SHARE

Johnny Castro

DEFINING AFLAC’S APPEAL

Highlights of the

STATE OF THE COMPANY

Right around the corner

EMPLOYEE APPRECIATION WEEK

Easing the Stress

KELLY MCKENZIE

UNDERSTANDING VALUE