Leasing of Shopping Centre

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    Leasing Strategy of a Shopping CentreLeasing Strategy of a Shopping Centre

    Date: 29 Jun 2002

    Speaker: Ivan Ng, Government Property Agency

    JUNIOR ORGANISATION Pre-Qualification Structured Learning

    THE HONG KONG INSTITUTE OF

    SURVEYORS

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    C

    ontents

    Part 1 Types of shopping centre

    Part 2 Leasing strategy for a new

    shopping centre

    Part 3 Tenancy administration

    Part 4 Past examination exercise

    Part 5 Q & A

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    Part 1Part 1 Types of ShoppingTypes of Shopping

    CentreCentre

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    1. Types of Shopping Centre

    Territorial -Festival Walk, Times Square, Pacific

    Place

    District -- Tuen Mun Plaza, Dragon Ctr

    Local/Neigbourhood -- Wong Tai Sin Estate

    Shopping Centre

    Thematic -- Golden Shopping Ctr

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    1.1 Determination of Types of ShoppingC

    entre By location (district/accessibility)

    By size

    By quality and quantity of customers By quality and quantity of tenants

    By the Landlords intention

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    Part 2Part 2 Leasing strategy for aLeasing strategy for anew shopping centrenew shopping centre

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    2. Leasing strategy for a new shopping centre

    What do we want?

    Location factors - transportation, competitors,

    complimentary facilities Demographic factors - population, income group,

    age. etc who would come and what do they

    want?

    Design - numbers of shops and sizes

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    Tenant mix (by categories)

    Anchor tenant - dont be dominated by

    Department store Chain stores/Unique stores

    Entertainment facilities

    Location of tenants e.g. foodcourt etc. In US, large department stores at both ends with

    small shops along the passageway

    2. Leasing strategy for a new shopping centre

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    2. Leasing strategy for a new shopping centre

    Leasing process

    Finding tenant - by Landlord or thru Agent

    Agreed on location, term, use, area on rent

    Sign the offer (binding) - payment of first months

    rent and deposit

    Fitting out

    Signed the Tenancy Agreement (usually later thanpossession date)

    Stamping

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    2. Leasing strategy for a new shopping centre

    Tenant Mix

    by categories

    by location

    by size

    by price

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    2. Leasing strategy for a new shopping centre

    How to determine the tenant mix?

    Where you are (position) and what do shoppers

    want to find in your centre ?

    By survey, observation and analysis

    Design of trade mix

    Anchor tenant : department store

    Category killers

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    Middle

    L ow

    L ow M idd le High

    High

    C l a s s

    Price

    G u c c i

    S w a n k D & G

    Paci f ic P laceCityplaza

    Crocodi le

    S h o p p e r s

    2. Leasing strategy for a new shopping centre

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    2. Leasing strategy for a new shopping centre

    Chain store or theme store

    Food and beverage - restaurant or food court

    Entertainment - ice rink, cinema, bowling centre Apparel/cosmetics, F & B???

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    2. Leasing strategy for a new shopping centre

    Turnover Rent (a profit sharing basis)

    Mechanism - base rent or a % of the Turnover (gross

    receipt), whichever is the higher

    On annual basis but receive monthly (to reflect season

    fluctuation)

    Merits:

    from Landlords point of view: while there is a guarantee

    of minimum income, the Landlord can receive more if thebusiness is better than expected

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    2. Leasing strategy for a new shopping centre Tenancy Agreement

    Terms -usually 3 years certain

    Why?

    Excluding from Part V of Landlord and Tenant

    Consolidation Ordinance -- 6 mths NTQ

    Exclusion: A tenancy agreement for a fixed term of

    three or more years which contains no provision

    for earlier termination other than for breach

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    2. Leasing strategy for a new shopping centre Excluding from Land Registration Ordinance S.(3)(2)

    All such deeds, conveyances, and other instruments

    in writing, and judgments, as last aforesaid, which

    are not registered shall, as against any subsequentbona fide purchaser or mortgagee for valuable

    consideration of the same parcels of ground,

    tenements, or premises, be absolutely null and void

    to all intents and purposes:

    Provided that nothing herein contained shall extend to

    bona fide leases at rack rent for any term not

    exceeding 3 years.

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    2. Leasing strategy for a new shopping centre

    No need to be by Deed -- Conveyancing and Property

    Ordinance S.4(2)(d):

    (exclusion): the grant, disposal or surrender of alease taking effect in possession for a term not

    exceeding 3 years (whether or not the lessee is given

    power to extend the term) at the best rent which can

    be reasonably obtained without a premium;

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    2. Leasing strategy for a new shopping centre

    Valuation of Shop

    Comparison method - nearby shops of same

    categories, rateable value etc. Zoning method

    Vacant and to let? Should the shops next to each

    other will have same unit rent?

    But in reality not, as there is a tenant mix?

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    Part 3Part 3 Tenancy AdministrationTenancy Administration

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    3.1 Tenancy Agreement Terms

    Area? State or not? Referring to plan?

    Rent: including what? Any rent-free period, how to assess? Management

    or A/C charges during rent-free, what provision

    does given during rent-free

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    3.1 Tenancy Agreement

    Termination and break clauses

    Rent review- refer to arbitrator or expert witness

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    3.1 Tenancy Agreement

    Expert Witness

    usually professional

    relies on own judgement for

    decision

    may be sued for negligence

    appeal can be made on valuation

    error

    simpler procedure

    fee is various

    Arbitrator

    may not be profession

    made judgement on evidence

    submitted

    immune from proceeding

    appeal only on point of law

    cumbersome procedure fee follows the scale of fee

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    3.1 Tenancy Agreement

    Option to renew

    Users requirement? Whether other use require

    landlords approval?

    Submission of gross receipt for T/O rent

    Landlords obligation

    Insurance and Indemnification

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    3.1 Tenancy Agreement

    Tenants obligation

    Maintenance responsibility -- usually landlord be

    responsible for external and structural while tenantto non-structural and internal repair

    Sub-letting

    Stamp Duty

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    3.2 Technical and Management issues Fitting out requirement

    MOE requirement

    Air-conditioning provision Electricity provision

    Location of lifts and escalators

    Directional sign - directory and ceiling hanged

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    3.2 Technical and Management issues

    Toilets facilities

    Telephone ? Where and how many ? Types

    ATM machine/bank

    Seats

    Landscaping

    Ambient music Odour or smell

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    3.2 Technical and Management issues

    Marketing and Promotion

    Regular events e.g. fashion show, car exhibition,

    lucky draw, seasonal greetings

    VIP card to patronage - given respect for frequent

    shoppers

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    3.3 Tenant mix review

    Budgeting at the end of each year

    Review the performance of the centre and the

    tenants performance, by categories and unit sale 3 R

    Renew, Relocate, Remove

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    3.3 Tenant mix review

    Sales Performance

    Rental Payment

    Management Problem

    Financial Status

    Competition with others

    Any new replacement through application list or

    in the market Magazines, Agents, etc.

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    3.4 Interesting tips for ShoppingC

    entre

    Shopfront transparent, signage, glass door, door

    handle etc.

    Shopfront design, attractiveness

    Decoration, routine or seasonal

    Flower pot, seats

    Directory - Pamphlet

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    3.4 Interesting tips for ShoppingC

    entre

    Information Desk

    Toilets

    Foodcourt location

    Restaurants - types and location

    C

    hain stores Dept Store/Hypermarket as anchor tenant

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    3.4 Interesting tips for ShoppingCentre

    Display area

    Booth/kiosk

    Ambience music

    Skylight

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    3.4 Interesting tips for ShoppingCentre

    4 P

    Place

    Price

    People

    Promotion

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    3.4 Interesting tips for ShoppingC

    entre

    New Concept for Retail Leasing -- 4 R

    Relationship - VIP for loyal customer

    Retrenchment - Use IT technology

    Relevancy - create an image

    Rewards - give something back to shoppers

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    Thank You!Thank You!