Department of Medicine Communication

Workshops

CC-36999-13

Learning Objectives

After completing the WeTALK workshop, participants will be able to:

• Recognize empathic communication as a set

of skills that can be practiced and improved

upon.

• Reflect on their own communication

strategies in the moment in order to adapt

their style to best match an individual patient

and context.

• Identify several communication frameworks,

such as SPIKES and NURSE, and to assess

their strengths and weaknesses.

• Define verbal and nonverbal forms of

communication and understand how to use

each most effectively.

• Appreciate the role that effective

communication plays in improving patient

outcomes.

FACULTY COACHESJoan Addington-White, MD

Toby Campbell, MD

Shobhina Chheda, MD

Dave Ciske, MD

Sara Johnson, MD

Sam Lubner, MD

Ryan Mattison, MD

Mariah Quinn, MD

COACH FACILITATORAmy Smith, MS

Sponsored by the University of Wisconsin School of Medicine and Public Health; Department of Medicine and Office of Continuing Professional Development.

CC-36999 DoM We Talk Brochure.indd 1 11/8/13 11:56 AM

WHAT IS WeTALK?

WeTALK is a high fidelity, low tech

simulation that teaches effective ways

of communicating with patients. It is a

personalized, resource intense, learner-

centered education approach with proven

effectiveness in improving communication

skills.

We use short didactics and demonstrations

to teach specific skills and then

improvisational theater in small groups to

practice, reinforce and affirm the new skills.

WeTalk relies on highly skilled actors and

faculty facilitators who identify and engage

each participant at their “learner’s edge”

to individualize the lesson and enable each

person to repeatedly practice and hone

newly acquired communication skills.

WeTalk focuses on discrete skill sets specific

to the learner’s needs and can be tailored to

your particular communication challenges.

Participants will leave the conference having

improved their communication skills and

having developed an individual learning plan

for the rest of the year.

AGENDA7:00 am .................... Breakfast and Registration Large Group Session Small Group Sessions Lunch Large Group Session Break3:30 pm ....................Large Group Debrief

4:00 pm ....................Adjourn

REGISTRATIONRegister for upcoming sessions online at: http://wetalk.medicine.wisc.edu

Space is limited to 20 participants per session. The Department of Medicine is covering the cost of your session ($500), which includes breakfast, lunch and snack, however, cancellation fees may be assessed to the provider.

For Questions and Assistance Visit wetalk@medicine.wisc.edu

Or, contact: Matt Kronberger, MSEducation CoordinatorPhone: 608-265-8479Fax: 608-265-8133

ACCREDITATIONThe University of Wisconsin School of Medicine and

Public Health is accredited by the Accreditation Council

for Continuing Medical Education to provide continuing

medical education for physicians.

The University of Wisconsin School of Medicine and

Public Health designates this educational activity for

a maximum of 7.5 AMA PRA Category 1 Credit(s)™.

Physicians should only claim credit commensurate with

the extent of their participation in the activity.

Detailed disclosures will be made in the handout

materials.

AFTER THE WORKSHOPFollowing the live workshops, individualized

one-on-one coaching will occur as faculty

coaches visit their team members and

observe them in their clinical encounters.

In addition, another (optional) extension of

the learning will take place through data

review, analysis and implementation tools

and interventions in practice. Learners will

have the opportunity to earn Performance

Improvement CME and MOC points.

“This was such a wonderful and useful lesson. The ability to have feedback on teaching and practice teaching is amazing. This would be an amazing contribution to academic medicine and residency training.”

CC-36999 DoM We Talk Brochure.indd 2 11/8/13 11:56 AM