Leading Edge Technology For Hoteliers Hospitality Solutions | HOSPITALITY SOLUTIONS

Leading Edge Technology For Hoteliers

Hospitality Solutions

www.bookonlinenow.net | HOSPITALITY SOLUTIONS

http://www.bookonlinenow.net/

Next-gen Booking Platform

Bookonlinenow at a Glance

The essential part of a successful online sales strategy



Bookonlinenow makes the online world your best market. An intelligent, powerful, cutting-edge booking engine that allows you to maximize your internet sales and revenue and strengthen your sales strategy.

• Multilingual support - more than 22 languages• Currency converter - more than 91 currencies• Dynamic Calendar • Dynamic Pricing, Smart Pricing• Multi-property support• Added value services• Loyalty System• Major Credit Cards Accepted• Integration with Payment Gateways (Paypal etc)



Bookonlinenow at a GlanceNext-gen Booking Platform


• Empower your sales strategy • Get bookings from your hotel website• Get bookings from Hotel Facebook page• Get bookings from your TripAdvisor

page through TripConnect and/or Instant Booking• Get bookings from smartphones and

tablet devices• Get bookings from Metasearch engines• Get bookings from Corporate partners

and Travel Agents



We assist your hotel toNext-gen Booking Platform


Customize Bookonlinenow to match the look and feel of your website. You can add your logo, match website colors, add full screen background image(s) and add banners in the footer of the reservation system

Background Image Customized Header imageColors



Website Look and FeelNext-gen Booking Platform


https://reykjavikcentrum.book-onlinenow.net/

https://fosshotelbaron.book-onlinenow.net/



Customized Design II

Fully customize the header, the footer, fonts, colors, buttons of the booking engine front-end as per the hotel website.







1. Select



Bookonlinenow Front-End (Select)Next-gen Booking Platform


2. Rooms and Rates Results



Bookonlinenow Front-End (Results)Next-gen Booking Platform


3. Payment and Confirmation



Bookonlinenow Front-End (Confirm)Next-gen Booking Platform


Bookonlinenow is fully optimized for all smartphones and tablet devices and is compatible with all major mobile platforms and mobile browsers. Give your visitors a user-friendly interface to make online reservations easy and quickly using their mobile or tablet devices.

Responsive design fully optimized for mobile and tablets



Bookonlinenow Mobile VersionNext-gen Booking Platform




Bookonlinenow Facebook Application

Social Media ConnectionFacebook Like Button, Follow Tweeter account, Post Tweets in any step of the booking process or even after a reservation is made

Convert your Facebook fans into customers

• Take full benefits of your Facebook page with the integrated Bookonlinenow FB Application.

• Full integration of booking systems in Facebook (fully Integrated, no redirection).

• Fans and friends can now make direct online reservations without leaving the page on Facebook!

• Reward your fans with social exclusive offers.

• Information: http://www.facebook.com/BookOnlineNow.net

• Installation Instructions: http://apps.facebook.com/bookonlinenow/



http://www.facebook.com/BookOnlineNow.net

http://www.facebook.com/BookOnlineNow.net

http://apps.facebook.com/bookonlinenow/

Light Box Pop Up Window

Extra Marketing tool to help you advertise Special offers, Packages, Awards, Local Events and more



Strengthen Guest ExperienceNext-gen Booking Platform




Strengthen Guest Experience II

Special Offers Section and pop-up window

A Special Offers section in the top menu makes your selected Special Offers visible to the booking engine. Allow your guest to view only the Special Offers that you want to share with them.

Each special offer has its own specific link. The Special Offer links can:

1. be used by the guests to directly see the results of the Offer in the booking engine

2. be shared to your website or as a link to any promotional campaign.

Special Offers Pop-up windows• Unlimited Offers• Customized photo of your choice for

every Special Offer• ‘Hidden’ Special Offers are not showed• When a Special offer is clicked, the

guest is driven directly to the results page with the exact period the offer and the exact search criteria and conditions of the offer



Hotel Information and Room Types descriptions



Strengthen Guest Experience III

ContentYou can add any information related to the property and the room types like detailed descriptions, facilities, amenities, YouTube videos, contact details etc.• Unlimited number of room types• Unlimited number of photos• Fully configurable content• Embedded video• QR-codes , linked Pdf files

You can dynamically add detailed descriptions of your property and room types using Bookonlinenow Advanced Html Editor.



Room Types Information



Strengthen Guest Experience IV


Guest Membership

Customers can login to the reservation system and see their profile, their reservations and change or cancel a reservation or update their credit card details. They do not need to enter their personal contact details whenever they make a new reservation.You can categorize your member customers to special customers groups (e.g. VIP group, Gold members etc) and create special rates and promotional coupons per group. New customers that make their reservation through Bookonlinenow, automatically becomes members of the booking engine and receive login credentials to the booking engine.



Strengthen Guest Experience V

Create you customized client database to use in your e-mail campaigns and special promo advertising!





Rate Plans

Create unlimited rate plans (free cancellation, non-refundable, stay 4 pay 3 etc) and link them with an availability pool. Define various rate plan parameters such as rate policy, cancellation policy, payment policy, children policy, deposits.Configure pricing on a daily basis, different pricing for weekdays and weekends, customer based pricing (VIP, Gold members, events). Link rate plan to one or more special pricing rules, to a set of conditions, to any booking source or any combination of them.





Rate Plans – Availability Calendar – Rate Analysis

Visitors can open the Availability Calendar and check availability & official rates without any discount applied, and they can click on any alternative desired date to change arrival and see new rates. For the selected dates it displays the daily rates (strikethrough if a discount has applied). Special Messages are displayed in the search results in specific conditions: “No Availibility found – please check alternative dates or contact us”, “Minimumm Stay 4 nights– You need to stay x more days to book this room”, “Limited Availability – 2 rooms left”, “Special Discount Rate”, etc.



• Create any special offer like Early Booking, Long Stay, Last Minute, Free Night offer i.e. “Stay 4 Pay 3″

• Special offers can be applied per rate plan, room type, booking source, agent code, promotional code, customer group or any combination of them

• Offer special discounts for bookings through third party systems like TripAdvisor, Travel Portals e.t.c. or for your fans on Facebook

• Create promotional coupons and discount vouchers for your loyal customers or for marketing campaigns and keep track of their effectiveness



Special Offers – Promotional Services

Packages

Create flexible packages for special events (i.e. 3 or 4 days New Year Package)

Create packages of combined products like Stay and SPA, Stay and Transfer, Stay and Cruise e.t.c.



Guests can book maximum up to 4 rooms via one request with different search occupancy criteria per room (number of adults, number of kids, kid ages).



Advanced Search CriteriaNext-gen Booking Platform


Bookonlinenow supports 21 languages - English, French, Spanish, Russian, Italian, German, Greek, Turkish, Dutch, Chinese, Croatian, Romanian, Czech, Hungarian, Polish, Slovenian, Swedish, Portuguese, Brazilian, Icelandic, Arabic.

Use your preferred language as the main language in reservations process (i.e. English, Italian, French) and configure the available languages to be displayed and the ordering of languages in the reservation system.



Multiple LanguagesNext-gen Booking Platform


Use of any currency as the main currency in reservations process (i.e. euro, dollar etc).

Customers can change the currency by selecting the preferred currency from a list of more than 90 currencies and see the prices to the converted currency.



Currency geolocation – Currency converter

Geolocation Synchronization

• Bookonlinenow supports the ability to show rates in different currencies and results in different languages based on guests’ location (different currency, language to local and foreign customers).

• Bookonlinenow supports the ability to show different rates and offers based on guests’ location (IP address).



Bookonlinenow Geographic Pricing Module allows hotels to offer different prices in varying geographies. Fine-tune price by continent, country or state using booking sources and pricing rules.



Geographic Pricing

Benefits: • Attract customers from new markets and penetrate new areas based on their market demand

• Create a global pricing strategy and prevent your hotel competitors and 3rd party systems from knowing it

• Serve special offers to new markets without diluting ADR from the rest of the world



Cross-Selling• You can add a Hotel Selection bar or propose other chain hotels if there is no

availability in the selected hotel (cross-selling option)• Bookonlinenow also supports the creation of master accounts that allows

management of all hotels of the chain or group.



Hotel Chains and GroupsNext-gen Booking Platform


Bookonlinenow Booking Engine Portal Edition• Bookonlinenow supports multi-property selection criteria, ideal for hotel groups or

chains. • Bookonlinenow can display hotel groups or chains as a portal where all hotels are listed.



Hotel Chains and Groups IINext-gen Booking Platform

Multi-property Search and BookingBookonlinenow allows for search across any number of hotels, grouped by any criteria required (area or location, type of hotel, stars etc.). All hotels or only available hotels are displayed in list format showcasing property information, star rating, address, images and lowest price.

Benefits:• Market the same special offer or

Promo code across multiple hotels • Offer a portal booking engine for the

hotel group or chain • Create new revenue opportunities

with cross-property sales.


Bookonlinenow helps you build a strong long-lasting relationship with your clients• Special offers to favored customers• Personalized communication• Automated personalized emails are sent to guests confirming reservations, pre-arrival

reminders, and post-stay thank you email• Memberships – Loyalty system with credits• Categorize customers to special customer groups (VIP, Gold etc) and create special rates and

promotional coupons per group



Guest LoyaltyNext-gen Booking Platform

• Marketing Campaigns • After sales customer satisfaction surveys• Offer to your guests special up-sell services and

room upgrades• Reward guests based on the number of their

reservations made to a hotel or hotel group

.


• Bookonlinenow is TripAdvisor’s TripConnect Premium Partner• TripConnect is the new TripAdvisors's Bookings and Hotel Price Comparison platform

and is a new important source of bookings for Hotels and Resorts. With TripAdvisor Hotel Price Comparison search, travelers can now access hotel prices and availability directly on the TripAdvisor site.

• Bookonlinenow offers meta-search connectivity tool to major travel metasearch sites, such as Google Hotel Finder, Kayak, Trivago, WeGo and more.

• The tool helps hotels to increase bookings and revenue for their property, by driving qualified leads from meta-search sites to their own website, thus reducing OTA commissions and improve their overall profitability. The service allows hotels to know the exact return on investment for each meta-search channel they are advertising on by monitoring the performance of their campaign and most importantly, seeing the revenue generated by the campaign.



Meta-Search ConnectivityNext-gen Booking Platform


TripConnect™ Instant Booking gives guests an easy way to book directly on TripAdvisor on a pay-per-booking commission basis.

TripAdvisor gets rates and availability dynamically from Bookonlinenow and displays those to the travellers who can go from researching to booking and complete their transaction without ever leaving TripAdvisor.

The booking process is fully optimised for desktop, tablet and mobile



TripAdvisor Instant BookingNext-gen Booking Platform

Bookonlinenow is PCI-DSS Compliant

• Ease of booking - Travelers book with hotel without leaving TripAdvisor

• Commission based model - Cost efficient, measurable way

• No Risk - Pay only when the travelers stay

• Direct Booking benefit - Hotel owns the relationship from the start

.




Meal Packages - Upsell Services

• Extra services and products come to users’ eyes in a smooth way and at the right moment to choose them

• Bookonlinenow supports any board type (Βreakfast, half board, full board, dinner, all inclusive e.t.c.) with different pricing per rate plan and the possibility to have different board types per combined room type / rate plan. Meal packages can have different prices for adults and children

• Bookonlinenow supports any kind of upsell extra services which are either one-off charged (i.e. Mini Bar, Taxi Transfer, champagne-on-arrival, Spa packages) or charged per day (i.e. Parking, Internet).

Meal Packages – Upsell Services



Bookonlinenow provides a extreme powerful and effective SEO service that brings your own booking engine URL to the search engines results. Our SEO service includes both of the most up to date on-site techniques including search engine friendly links, keywords, associated content, page titles, meta-tags, image tags etc.



SEO Friendly booking engine SEO Friendly booking engine



• Bookonlinenow provides travel agents and corporate clients a single login with easy and quick access to prices and availability

• Partners and agents may have their own prices and their own availability pool or share the overall system availability

• Agents must use their IATA number or have an agent member account (contracted agents)



Travel Agents and CorporateNext-gen Booking Platform


Measure and track the key metrics of your business and make adjustments and improvements• Bookonlinenow is connected with Google Analytics and Google Universal Analytics and

record numerous statistics regarding guests, bookings and conversion rate. • Bookonlinenow supports Cross-domain tracking and Google Analytics e-commerce. • Bookonlinenow offers a wide range of highly advanced reports to give you a view of your

business performance. Reports are configurable and can be extracted in excel format. • Numerous performance reports enables you to measure and track the key metrics of your

business and make adjustments and improvements where necessary.



Business PerformanceNext-gen Booking Platform

All the tools you need to measure your return on

investment


Integration of the booking engine to the hotel website to enable the tracking and monitor sales performance of any marketing campaigns • Bookonlinenow provides integration with third party scripts for monitoring effectiveness

and convertion. Third party scripts can either be a Google Adwords script, a TripAdvisor ShowPrices script or any other script and it is used to measure the accuracy and effectiveness of a campaign or advertising.

• Bookonlinenow supports the monitoring of the performance of marketing campaigns (Google Adwords) . You can enable this feature by adding a google adword script to Bookonlinenow settings page.

• Bookonlinenow supports an API interface to return to a Thank You page of the hotel website when a reservation is confirmed, and providing all the reservations details.



Measure Efficiency of Marketing CampaignsNext-gen Booking Platform


• Bookonlinenow tracks and monitors guest searches (start date, end date, number of adults) so you can adjust your rates and inventory accordingly to achieve maximum conversion rate (Yield Management).

• Track and monitor the source of each request or booking• Bookonlinenow monitors the effectiveness of each booking source and understand how

each source contributes to your traffic and bookings. • These sources can be Affiliated sites, Mobile version, Facebook, TripAdvisor, corporate

partners and third party links

Track Guest Requests and Booking Sources



Check effectiveness of each sourceNext-gen Booking Platform


• Bring back visitors who have abandoned the reservation process• If guests exit the booking engine without completing the reservation process, a pop up is

served and ask them for their email address.• The result is that the potential guest receives a well-designed branded marketing from your

hotel with the option to include a special offer link or a personalized promotion, with a second chance to complete the reservation.

• Reservation Email Retargeting sends automated emails to any user who starts but does not complete the Reservation

• Email retargeting dramatically increases the likelihood that a website visitor will complete their abandoned reservation. The email will be delivered at a pre-selected time frame

Email retargeting



Reservation Email RetargetingNext-gen Booking Platform


Bookonlinenow analyzes the special needs of a local market and make all required customizations to support them.



Local Market Customization

Examples

UAE Market – Taxes and Price Breakdown


Receptionists use Bookonlinenow to make online reservations on behalf of their clients. The reservation is sent to the guest to edit it and update his CC details or make the payment through a Payment Gateway.

LATAM Market – Call Center

Prices are setup excluded taxes.

Price Breakdown is displayed in results where all taxes and fees are added to the net prices.




Dedicated Support

Customer Support Expert Revenue Optimization


• 24x7 Customer Support from professional Team with assistance in 8 languages (English, Spanish, Portuguese, French, Italian, Arabic, German, Greek)

• Dedicated Account Managers help you use all our powerful tools.• Expert revenue Management providing valuable revenue management advice

Dedicated Account Manager


BOOKING ENGINE SOLUTION TOWARDS THE FUTURE

www.bookonlinenow.net Tel: +30 210 9920411 [email protected]


Contact Us




mailto:[email protected]


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Leading Edge Technology For Hoteliers Hospitality Solutions | HOSPITALITY SOLUTIONS