www.alta.aero/mro/2014

Latin america and caribbean engineering & mrO summitdiscussing the mOst effective mrO in a rapidLy grOwing aviatiOn market

14-16 OctOber 2014 / The WesTin Playa BoniTa, Panama ciTy

media Partners:sponsors:

attendee guidesupporters:

Welcome

Dear Delegate, on behalf of alTa and the mRo network it gives us great pleasure to welcome you to the 2014 latin america and caribbean engineering & mRo summit. We are delighted to have so many of you here with us for what has become the most pre-eminent gathering of mRo professionals in this region.

Throughout the event you’ll hear from a wide range of speakers from across the regional and global mRo community, each offering expert insight into some of the most important market developments in their respective fields. We would like to thank all those speakers for their hard work and preparation in advance of the event.

in the interests of frank and open discussion we have aimed to make the programme as interactive as possible, and we would therefore urge you to take advantage of this opportunity and put your questions to our speakers. Feedback is also important to us, so please feel free to share your views about any element of the event with our staff.

We’d like to pay special thanks to our event sponsors – aeroman, coopesa, heico, honeywell and Global airtech – and our supporters – aJW aviation, Delta Techops, lufthansa Technik and Wencor Group - without who’s support this event wouldn’t be possible. We’d also like to thank our exhibitors who will be showcasing their products & services during the event — please make time to go and visit them during the breaks.

We would also both like to thank each other’s organisations for all their incredibly hard work – and to the teams behind this event. Both alTa and the mRo network are dedicated to serving their respective parts of our community and this collaboration once again provides the perfect platform for the region’s airline and supplier communities to come together. Underpinned by the strongest content and unbeatable networking opportunities, we hope you’ll seize every opportunity at this event – and most of all enjoy your time with us.

Thank you all for coming. We look forward to greeting you in person over the next two days.

all the best,

whO wiLL yOu meet this week?Take a look at the breakdown of attendees at the time this went to print:

www.alta.aero/mro/2014/

ivo Brooksenior conference Programme editormRo network

Business Activity2% 3%

3% 3%

4%

4%

8%

11%

22%

40%

IT/SoftwareConsultancyGovernmentLeasing/FinancePMA Parts ManufacturerSupplierOEMAirlineParts SupplierMRO

Country/Region GibraltarIranCayman IslandsLithunaniaPeruPortugalUnited KingdomBrazilMexico

SpainChileCosta RicaEl SalvadorPanamaColombiaUSA

57%

9%

5%

3%

3%

3%

3%

3%3%

2%2%

2%2%2%

hernan sznycersenior manager industry affairsalTa

Conference Programme

www.alta.aero/mro/2014/

INTRODUCING YOUR 2014CONFERENCE HOSTS

Jeremy Buckle is the events Director at mRo network, leading the team in delivery of all events, publications, exhibitions and digital content for the mRo community. Prior to this Jeremy worked on behalf of the UK science, Technology, engineering and mathematics community promoting careers in these sectors to young people. Jeremy has won numerous industry awards including a crown medal in 2013 for his services to the promotion of science and engineering. Prior to this, Jeremy has over 20 years experience in integrated live events, marketing, media and digital communications on four continents and an honours Degree in Fine arts and law.

Pre-conference, Tuesday 14 october 2014

19.00 – 21.00 Welcome Drinks Reception

Day one, Wednesday 15 october 2014

08.00 REGISTRATION OPENS

09.30 Chairman’s Opening Comments Ivo Brook, Senior Conference Programme Editor, mrO network

09.35 Opening Address Eduardo Iglesias, Executive Director, aLta

09.45 Market Forecast•outlining future growth predictions regionally and around the world• identifying where future opportunities lie•examining the key challenges ahead and the strategies to

address themJonathan Berger, Vice President, icf international

10.15 Break for Refreshments

10.45 Regulatory Update — Understanding Regulatory and Legislative Requirements for the LATAM Region

a) Tsa regulation regarding Faa foreign certified repair station security programsJohn Devine, International Industry Representative, tsa

b) Proposed regulatory requirements regarding drug and alcohol testing for foreign certified repair station personnelDaniel Castro, Senior Representative, faa

11.45 PANEL The Latest in Logistics, Supply Chain and Inventory

Management•learn how to successfully balance inventory to meet commercial and

technical requirements•Understanding how information technology and data can enable better

understanding of the status of parts inventories and monitor work order processes•logistics partner management and best practice• improving parts traceability and regulatory compliance tracking from

cradle to graveModerator: Abdol Moabery, President & CEO, ga telesisRussell Bonnell, President Component Repair Group, ga telesisDonald Maxwell, Americas Procurement Lead, honeywell aerospace trading

Jason Reed, VP Head of Operations, airbusZilvinas Sadauskas, CEO, Locatory.com

12.45 PANEL Outsourced vs In-House — Developing your MRO

Service Strategy•Key trends in mRo service provision•What are the drivers behind mRo sourcing strategy?•contracting options and tailoring servicves to your requirements•more than a service provider: establishing an equitable relationship with

your mRo providerModerator: Luiz Gustavo Da Silva, MRO Executive Director, tam mrOGabriel Gonzalez, CEO, cOOpesa

Miguel Montoya, VP Technical, avianca

Dirk Ripa, President & CEO, Lufthansa technik component services

13.30 Lunch

14.30 - 17.30 Closed Airline Sessions

14.30 - 16.30 Supplier Focused Rountable Sessions

A: Establishing a foothold in Latin America — Risks, Rewards and Recommendations

•examining and addressing key barriers to entry•Finding a partner, acquisitions or going it alone, what strategies have proven

most effective?•capitalising on initial success, maintaining momentum and developing

beyond your existing networkJonathan Berger, Vice President, icf international

B: Beyond Lean: Achieving Operational Excellence in MRO•The complexity of aviation mRo industry faces unique challenges, from

highly-complex and engineered-to-order products to spare parts and customisation for different customers.

•The difference between traditional lean tools and the endless journey of continuous improvement that results from them and operational excellence.

•The eight principles of operational excellence needed to create a “self-healing” end-to-end flow.

•The technical design required to implement end-to-end value stream design, mixed model production, creating flow through shared resources and flow in business process in complex operations.

•Real-world implementation of operational excellence in the aviation mRo industry and the transformative results achieved.Kevin Duggan, Principal, duggan associates

18.00 - 20.00 Drinks Reception

08.30 - 12.30 Closed Airline Sessions

10.30 Chairman’s Opening Comments Ivo Brook, Senior Conference Programme Editor, mrO network

10.35 New Technologies — Implications for Aircraft and Engine MRO

•an update on the latest airframe and engine developments•how is the region’s mRo community preparing for the arrival of the next

generation of aircraft and engines?•What impact does the e-enablement of aircraft and engines have on

mRo operations?•With new programmes coming on the market, what is the impact for keeping

old fleets in the air; is ongoing support guaranteed?Paul Burke, Director of Marketing, pratt & whitneyMohan Perumal, Senior Director of Aviation Practice, ramco systems corporation

11.35 Check Intervals and Maintenance Cost Reduction at MROs•how Boeing is constantly improving aircraft, maintenance programmes, and

components to reduce maintenance burden and costs•examining how reduced maintenance burden provides the benefit of

improved aircraft availability and utilisation• introducing the integrated cost analysis system (cas) for forecasting

operating costs by projecting maintenance events and the constraints that drive them

•how operators can improve check intervals and the services available to support themMoore Ibekwe, Regional Director - Airline Economic Analysis, boeing

12.30 Lunch

13.30 KEyNOTEPedro Heilbron, CEO, cOpa

14.00 PANEL Damage Reports and Prevention — Reviewing Best

Practice and Technologies in Maintaining Safety Standards•common causes of damage in flight operations and mRo processes and

existing prevention programmes•The use of RFiD in foreign object damage prevention•evaluating the impact of bird strikes and examining prevention strategies•how are composite materials changing the monitoring, inspecting, reporting

and repairing of damage?•The human factor, what processes can be put in place to balance safety

measures with efficiency?Moderator: Carlos Barrero, Technical Advisor, aLtaSebastian Acuto, Technical Director, LanJose Luis Quiros Cuevas, Technical Director, iberia maintenanceMaggie Ma, Maintenance Human Factors, Commercial Aviation Services, boeingSantiago Saltos, Senior Manager, Industry Affairs, aLta

15.00 PANEL Recruit, Train & Retain — Technical Workforce Best

Practices for the LATAM Region•The global technical workforce shortfall•Does latin america have the workforce it requires? how does it compare to

other world regions?•What programmes are in place to recruit and retain a new generation

for the industry?•labour mobility and licensing issues across the region•With a limited manpower-pool, what can be done to ensure operational

quality and capacity are not impacted?Moderator: Valter Fernandes, Operations Executive Vice President, tap m&e brazil Virginja Girulska, Deputy Head, fL technics training Ernesto Ruiz, Chairman of the Board, aeroman Ahmad Zamany, Technical VP, cOpa

16.00 PANEL Focus on: Fuel Efficiency and Savings

• identifying fuel efficiency and saving opportunities such as engine washing, green taxi and the use of composite materials

•Rolling out a fuel efficiency programme•examining the latest technologies in the market and their application

Moderator: Capt. Augusto Herrera, Safety and Operations Advisor, aLtaJerry Fagerhaug, Solutions Director, Flight Efficiency Services, ge aviationRonald Green, Customer Business Manager, honeywell aerospaceDonald Lohin, Chairman, President & CEO, axiamJan Vana, Director, wheeltugJose Luis Velasquez, International Maintenance Director, aeromexico

17.00 Chairman’s Conclusion & End of Conference

eduardo iglesias became exexcutive Director of alTa on september 18, 2013. he leads the 30 year old non-profit association in a gamut of efforts and initiatives to make latin american and caribbean aviation safer, more efficient and more environmentally friendly. eduardo possesses a wealth of senior industry experience acquired over a long and successful career in aviation. more recently he was legal Vice President of avianca. Prior to that, he was Taca international airlines’ General counsel. he holds law Degrees from spain and Puerto Rico, plus a master’s Degree in law from mcGill’s institute of air and space law.

Day Two, Thursday 16 october 2014

INTRODUCING YOURKEYNOTE SpEaKER

Pedro heilbron is ceo of copa holdings and of copa airlines, which offers service to 59 destinations in 28 countries in north, central and south america and the caribbean from its hub at Tocumen international airport in Panama city, Panama. heilbron joined copa airlines in 1988. Under his leadership, copa established the “hub of the americas,” one of the most successful and efficient hubs in latin america. heilbron also spearheaded copa’s partnership and strategic alliance with continental airlines in 1998. heilbron is past president of the latin american airline association (alTa) and a member of the Board of Governors of the international air Transport association (iaTa).

Conference Speakers

Jose carlos barrero, technical advisor, aLta

Jose carlos Barrero received his master’s degree in mechanical/aeronautical engineering from the national University of córdoba, argentina in 1975. since July 2008, he has held the position of Technical advisor at alTa. he is also an active member and co-founder of alTa’s Technical committee and has held the position of vice president of the committee on three occasions. he has participated in various training courses, seminars and international conferences related to aviation.

Jonathan berger, vice president, icf international

Jonathan Berger, Vice President, leads icF international’s global mRo advisory practice and brings over 20 years of aviation industry experience to his client engagements. Prior to joining icF international, mr. Berger spent 14 years working in Delta air lines’ engineering & maintenance Division having held various leadership positions in operations, engineering, strategic Planning, and Quality. During his last assignment, mr. Berger was based in Paris, France as the General manager – europe, africa & middle east for Delta Techops where he was responsible for developing and executing an mRo sales & marketing strategy. mr. Berger is a graduate of the Georgia institute of Technology.

russell bonnell, president component repair group, ga telesis

Russell Bonnell is the President of Ga Telesis mRo component Business Units. he has been with Ga Telesis for ten and a half years. Prior to his current position mr. Bonnell served as the senior Vice President Global sales at Ga Telesis, llc and has 29 years of experience within the commercial aerospace after-market industry. mr. Bonnell holds a Bachelors of Business administration for management information systems from Florida international University.

Paul is currently responsible for PurePower® engine marketing & business development. he has 20 years of aviation experience across many technical and commercial roles. Prior positions include engine performance and operability, advanced product development, and strategic planning. Paul has worked on numerous P&W commercial and military programs, as well as the engine alliance which developed the GP7000 for the a380.

sebastian acuto, director of maintenance and engineering, Lan airline

sebastien acuto’s role as Director of maintenance and engineering encompasses a number of roles and responsibilities. engineering and maintenance manager — Responsible for process engineering and maintenance companies lan airlines and holding; leadership lean implementation process in all areas of maintenance; incorporation fleet and growth in the region. as line maintenance manager he leads the line maintenance processes in chile and subsidiaries of lan airlines; Responsible for the look and functionality of the cabins; Responsible for continuous improvement processes in line maintenance. he also acts as lean manager - launch and leading a transformation program in operational areas of lan airlines, focusing on maintenance processes; lean under a philosophy that seeks elimination of waste.

Luiz gustavo da silva, executive director, Latam mrO

luiz Gustavo silva is the executive Director of laTam mRo, laTam’s Business Unit for maintenance, Repair & overhaul. Tam mRo, an Faa and easa approved Repair station, is located in Brazil and lan mRo is located in chile, both provide services of airframe heavy maintenance and components for laTam’s fleet as well as for third party operators. luiz has over 15 years of experience in change management and Business Turn-around in a variety of industries. luiz has a master Degree in supply chain management from Us air Force institute of Technology and a Bachelor Degree in chemical engineering from Brazilian air Force engineering institute.

John r. devine, international industry representative, tsa

mr. Devine has over thirty years of aviation security experience encompassing regulatory, enforcement and leadership roles within the Federal aviation administration and Tsa’s international office of Global strategies. he has served in his current position as an international industry Representative at the miami Regional operations center since June 2003. mr. Devine uses his vast experience in aviation security procedures, policies, and programs to manage a Tsa aviation program consisting of twenty-six foreign passenger air carriers as well as ten foreign all cargo carriers conducting operations from central & south america and the caribbean islands.

kevin J. duggan, principal, duggan associates

as the Founder of the institute for operational excellence, the leading educational center on operational excellence, and Duggan associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including sikorsky, Pratt & Whitney, singapore airlines, Wood Group Turbopower, Bombardier, and messier Dowty. Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, has appeared on cnn and the Fox Business network, and has been published in aviation Week’s overhaul & maintenance, mRo management, aviation Today, and aerospace manufacturing and Design on the application of lean in aviation mRo.

Jerry fagerhaug, solutions director, flight efficiency services, ge aviation

Jerry Fagerhaug serves as senior solutions Director - americas for Ge aviation Flight efficiency services. Fagerhaug oversees regional airline customer engagements, including efficiency solutions discovery using data analytics with airline flight operations, finance, maintenance, operations control, airports and aTc. Previously, Fagerhaug served as vice president customer operations at naverus, a performance based navigation company. Prior to joining naverus, Fagerhaug served as customer account leader for honeywell air Transport systems. Before that, he was senior manager, aTc and airport operations for northwest airlines. Fagerhaug also served as vice chairman, regional coordinating group, iaTa – asia Pacific.

Daniel D. castro began his duties as a Faa senior Representative in october 2009 in the United states embassy in Panama city, Panama. he serves as the primary Faa point of contact for foreign civil aviation authorities, industry, and the Us ambassadors for regions of central america, mexico, colombia and the Dominican Republic. he will discharge the mission of the Faa working under the direction of the Western hemisphere Director for international aviation and Us ambassadors to encourage and foster the safe and efficient development of civil aviation abroad.

paul burke, director of marketing, pratt & whitney

daniel d. castro, senior representative for central america, panama, colombia, chile, ecuador, peru and the dominican republic, faa

virginja girulska, deputy head, fL technics training

Virginija Girulska is a Deputy head of Fl Technics Training, global provider of training services for aircraft maintenance personnel, which is a part of avia solutions Group. Virginija represents the energetic and multifunctional generation in the aviation industry, she speaks four languages. in Fl Technics Training Virginija is responsible for developing and executing the business strategies, her focus is on entering to the new markets, managing approval processes in latin america and middle east markets. Prior to joining Fl Technics organization, Virginija held executive positions as country manager, marketing and PR manager in food industry, being responsible for team building, business development, management. Virginija holds a master`s degree in management and administration from Wroclaw University of economics.

gabriel gonzalez, ceO, cOOpesa

Gabriel Gonzalez is a chemical engineer by training, graduating from the University of costa Rica in 1968. he has since attended numerous seminars and training in finance, marketing, sales, production and logistics. after working as a Production/maintenance/Project engineer for 15 years, he held managing director positions with companies like 3m, Parker Pen, amaco Group, aliaxis/Durman Group and coopesa in argentina, Brazil, mexico, central america and the caribbean. he is currently ceo of cooPesa, a workers cooperative in san Jose, costa Rica.

ronald green, customer business manager, honeywell aerospace

Ronald Green joined honeywell in 2010 as a customer Business manager supporting customers primarily in latin america. Prior to his joining honeywell Ron held multiple positions in copa airlines including strategic Planning manager, Director of Procurement and Director of contracts. Ron lives in Panama with his wife and 3 kids.

capt. augusto herrera, safety & Operations advisor, aLta

augusto herrera lizcano, alTa’s operations and safety advisor since 2007, also avianca’s commercial pilot since 1985, acting as captain on an airbus 330 fleet, additionally working at the company’s safety office as manager of human performance analysis in operational events. specialist in cRm and hhFF, he has worked looking for tools to manage fatigue-related effects supporting the implementation of FRms in the region, in addition to this as part of RasG- Pa Pa-RasT look for and implement initiatives to control events as: controlled flight into terrain, loss of control in flight, runway incursions or excursions, unstable approaches and near midair collisions among others.

valter fernandez, Operations executive vice president, tap m&e brazil

Valter Fernandes is the operations executive Vice President at TaP maintenance and engineering Brazil. he received his mechanical engineering degree from instituto superior Técnico and his aeronautics master of science from Universidade nova. he joined TaP Portugal in 2001 as a Project manager and after 3 years he was promoted to aircraft Base maintenance General manager at TaP m&e Portugal. in 2009 he took on the challenge of TaP m&e Brazil. he is now entering his 4th year in this role. During this period, TaP m&e Brazil doubled its revenue and created a good base load of new customers.

Conference Speakers

donald Lohin, chairman, president & ceO, axiam

mr. lohin has served as chairman, President and ceo of axiam, inc. since 2000 for this turbine engine core assembly processes company. axiam’s products consist of proprietary software, assembly procedures, tooling and high-accuracy measurement gauges that bring improved engine performance and cost savings for both operators and engine shops. mr. lohin brings broad experience in general management, sales and marketing, and finance/operations with mead corp., Xerox corp., General electric company and cullinet software. he holds an m.B.a. from the University of Virginia and a B.s.e.e. from lehigh University.

maggie ma is a certified human Factors Professional (chFP) who specializes in maintenance human factors. maggie received her Ph.D. in industrial engineering/human Factors engineering in 2005 from state University of new york at Buffalo. maggie has over 10 years of experience in conducting applied human factors research to improve aviation safety through developing various safety programs (e.g., error investigation, training, self-reporting, and observation of normal operations).she has worked closely with airlines, manufacturers, maintenance organizations, ground service providers, and regulatory agencies in both Us and china. maggie joined the Boeing company in January 2012. her primary responsibilities include providing implementation support to customer airlines and other maintenance organizations on a wide array of safety processes/programs.

donald maxwell, americas procurement Lead, honeywell aerospace trading

Donald maxwell is americas procurement lead for honeywell aerospace Trading (haT), a position he took up in march of 2014. Before his position at haT, Donald spent seven years as vice president of sales at Universial asset management. Donald graduated from arkansas state University with a Basc in Business, management, marketing and Related support services.

abdol moabery, president & ceO, ga telesis

abdol moabery is the founder and serves as the President and chief executive officer of Ga Telesis, llc, now an affiliate of Bank of america merrill lynch and century Tokyo leasing. since its inception, mr. moabery has led the company to major growth milestones becoming a pioneer in solutions-based development for airlines, mRos and oems. Ga Telesis’ global operations span the globe covering the areas of aircraft and leasing, with an asset portfolio valued over $1 billion. Previously, mr. moabery served as executive Vice President of aviation systems international, inc., and as Director of marketing and sales at c-s aviation services, inc. mr. moabery is also a member of the isTaT appraiser’s Board of Governors.

moore ibekwe currently serves as an airline economic analyst for Boeing commercial airplanes. his primary role involves analyzing airline operating costs associated with Boeing and competitive products.he joined The Boeing company in 2005 as a structural analysis engineer on the 777 Program. While on the 777 program, ibekwe supported engineering efforts for the cargo support structures on the 777 Freighter and was the lead engineer for the 777 empennage structures Group. his role involved ensuring fleet safety and reducing maintenance cost. mr. ibekwe has a Bachelor of science in aerospace engineering from embry-Riddle aeronautical University and an mBa from the michael G. Foster school of Business at the University of Washington.

maggie ma, maintenance human factors, commerical aviation services, boeing

moore ibekwe Jr, regional director, airline economic analysis, boeing commercial airplanes

mohan perumal, senior director – aviation practice, ramco systems corporation

mohan is an electrical engineering graduate. he has been working in the aviation software and related functions for the last 13 years. he has hands-on experience in the engineering, development, testing, & implementing enterprise level aviation software for the maintenance, engineering & mRo lines of business. he has been consulting and working with partners and customers in the aviation industry since 2002 and has done several software applications integration. he currently holds the position of senior Director – aviation Practices and in this position he is responsible for project delivery, customer support and Professional services for the aviation business functions of Ramco systems in the americas.

Jose Luis Quiros cuevas, technical director, iberia maintenance

José luis Quirós cuevas holds an m.a in aeronautical engineering from the Polytechnic University of madrid. he moved into aeronautical engineering as senior aircraft systems engineer in 1988. at iBeRia he held positions such as engineering Director, Powerplant overhaul shop Director and Vice President maintenance operations. Between 2008 and 2009 José luis was appointed chief operating officer at Vueling and accountable manager, and became commercial and Business Development senior Vice President in 2009. Recently, Jose luis was appointed Technical executive Vice President. he is also an associated Professor for aerospace materials at the school of aeronautical engineering in the madrid Polytechnic University.

Jason reed, vp head of Operations, airbus

Jason Reed serves as Vice President, head of operations activities within the airbus and satair offices near Washington Dc, atlanta and miami. in his capacity he is responsible for developing mature, strategic, and positive long-term relationships with airbus customers in the north and latin american region. Responsibilities include strategic guidance and contract management in the area of customer service, supplier management, direction of all spares order desks, material sales & marketing activities, entry-into-service preparation, services sales and development, project management and leadership during resolution of customer concerns. he also directly contributes to the achievement of volume and margin targets in the spares and services programs.

dirk ripa, president & ceO, Lufthansa technik component services

Dirk Ripa has been President & ceo of lufthansa Technik component services llc in Tulsa, Usa, since august 2013. after his studies of technical business administration at the hamburg University of applied sciences (major in marketing) Dirk Ripa began his career with lufthansa Technik aG in 2001 as a Purchasing manager in hamburg. From october 2004 on he served as a General manager of lufthansa Technik component services llc in los angeles, Usa. at the end of 2008 he returned back to lufthansa Technik aG in hamburg as the head of Product sales & customer services for single component services. in april 2012, Dirk Ripa was appointed to chief commercial officer at lufthansa Technik component services llc in Tulsa, Usa. in august 2013 he then was appointed to President & ceo.

miguel montoya, vp technical, avianca

miguel montoya has been the Technical Vice-President of aviancaTaca since 2003. Prior to this, he was working on aces where he held positions as maintenance Technician, Technical supervisor, Quality control inspector, Quality assurance auditor, Fleet engineer, maintenance Director and Vice President of engineering and maintenance. he is currently the President of the Technical committee of alTa. montoya received a degree in mechanical engineering at the national University of colombia in 1985 and has carried out technical and management studies in a range of areas, including aviation, trading, finance, aviation regulations Faa FaR part 66/145/easa part 145/colombian Regulations Rac, and iso9001-2000/2010.

Conference Speakers

Zilvinas sadauskas, ceO, Locatory.com

Zilvinas sadauskas is the ceo of locatory.com, an iT-company supporting the aviation industry with supply chain optimisation solutions worldwide. Zilvinas holds a Bachelor’s degree in computer science. Throughout his career, Zilvinas has accumulated comprehensive experience in the areas of iT system development and iT project management. Prior to captaining the locatory.com team, he was the Web Business solutions Developer at avia solutions Group, the parent company of locatory.com. Under his leadership, locatory.com became one of the leading global spare parts trading platforms with unique focus on emerging markets.

santiago saltos, senior manager, industry affairs, aLta

santiago saltos is the senior manager for the latin american and caribbean airline association (alTa) and is in charge of airport and Fuel charges campaigns and leads the safety and operations projects from throughout the region in representation of alTa’s members. Regarding airport and Fuel, saltos has been involved in a series of actions that have resulted in important savings for the aviation industry. in terms of safety, santiago is currently working in projects that seek to mitigate risk situations that prevent accidents in our region and member of the Regional aviation safety Group for the Pan american Region (RasG-Pa). he holds a commercial Pilot certificate and a masters degree in Travel and Tourism from Florida international University.

Jan vana, director, wheeltug

Jan Vana is Director of WheelTug Plc, a post he has held from 2009. his main responsibility is the relationship development with airlines/aircraft operators, airports, air navigation services, mRos, training of personnel, WheelTug sales and marketing and european operations. From 2006-2009 he was commercial director of aBs Jets, and prior to that, executive director of czech airlines. he is a former jet pilot in the czechoslavakian air Force, and held the posts of national military representative of czech Republic at naTo, and official at the ministry of Defence of the czech Republic, and vice-minister of Defence during 2002-2003.

ahmad Zamany, technical vp, cOpa airlines

ahmad Zamany joined copa airlines in august of 2010 as Vice President of Technical operations, ultimately responsible for the maintenance, engineering and Technical Purchasing of the company. mr. Zamany started his aviation career with Pan am and has held several key roles with other carriers. he was previously with atlas air & Polar air cargo as Vice President of Technical operations, and Gemini air cargo as senior Vice President and chief operating officer. mr. Zamany graduated from Parks college of saint louis University with a bachelor’s degree in aeronautics concentrated in aircraft engineering in 1985.

ernesto ruiz, chairman of the board, aeroman

mr. Ruiz is currently chairman of the Board of aeroman. he holds a Bachelor Degree in metallurgic engineering and Postgraduate studies in Business administration and marketing from the University of Bilbao, spain. mr. Ruiz was appointed to his current position in July 2006. With more than 27 years of experience in senior leadership positions with Taca airlines and aeroman, mr. Ruiz has played a fundamental role in the successful turnaround of Grupo Taca as well as in aeroman´s incursion within the north american market. he was President of the maintenance committee of the latin american airlines association (alTa) for 8 years and more recently, he was appointed as one of the top twenty business men within latin america by the “america economia” magazine.

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HEICO Corporation is a successful and growing technology-driven aerospace, industrial, defense and electronics company.

For more than 50 years, HEICO has thrived by providing customers with innovative and cost-saving products and services.

HEICO’s products are found on large commercial aircraft, regional, business and military aircraft, as well as on a large variety of

industrial turbines, targeting systems, missiles and electro-optical devices. HEICO Corporation is a New york Stock Exchange

listed company (NySE: HEI and HEI.A) and has been ranked as one of the 100 “Best Small Companies” and 200 “Hot Shot

Stocks” by Forbes. With headquarters in Hollywood, Florida, and multiple locations around the world - HEICO provides over 1

million square feet of design, manufacturing, repair, overhaul, distribution, sales and support capabilities. HEICO Corporation

operates in two segments, the Flight Support group and the Electronic Technologies group. The Flight Support group designs,

engineers, manufactures, repairs, distributes and overhauls FAA-approved parts that extend over the entire aircraft, from the

engines all the way to hydraulic, pneumatic, electromechanical, avionic, structures, wheels and brakes and even interiors. The

Electronic Technologies group produces electrical and electro-optical systems and components serving niche segments of

the aerospace, defense, communications, and computer industries. The Electronic Technologies group is a worldwide leader

in the design, manufacture and sale of electrically and electro-optical engineered products used in the aerospace, defense,

space, and electronics industries.

heicO

contact: alex de gunten

title: business development Officer

phone: +1 954 987 4000

email: marketing@heico.com

website: www.heico.com

Global Airtech specializes in asset management, with 24/7 AOG support, and supply chain logistics for the commercial aviation

industry. Headquartered in Los Angeles and having offices in Miami, New Delhi, Bangkok, and Chengdu, Global Airtech offers

comprehensive 24 hour support to airline and MRO clients, responding to customer requests and arranging logistics within

the quickest time possible. Global Airtech has strategically placed component inventory in Los Angeles, Miami, London, and

Singapore to better serve its customers and component programs. Global Airtech’s mission is to provide customers with first

class support through emphasis on quality, value, and complete customer satisfaction.

global airtech

contact: frank collado

title: director of sales & marketing

phone: + 1 818 933 6100

email: frank@globalairtech.com

website: www.globalairtech.com

Coopesa specializes in heavy maintenance and modification services with more than 50 years of experience in aviation

maintenance for commercial aircraft, including A-320FAM, B737series, B757, B727, MD-80 and Embraer190 and located

strategically in San Jose, Costa Rica. We help Customers control costs while ensuring the highest levels of quality, service and

safety. We are committed to provide responsive, flexible, reliable and dependable service to every customer.

Our MRO services include: major aircraft visits, aircraft letter checks, aircraft painting, NDT inspections, composite repair,

interiors panels laminated, interior refurbishing, B737cargo conversion, line maintenance services, winglet/scimitar

modification , technical training, avionics upgrades and modification( IFE,TAWS, ,SATCOM, HF DATA LINK ,ETC).Coopesa is

certified around the world for aircraft maintenance, we hold the following approvals of the respective authorities: FAA, EASA,

Argentina, Aruba Bolivia, Brasil ,Cayman, Chile, Colombia Costa Rica Ecuador,Honduras Mexico, Nigeria, Panama, Salvador,

Surinan and Venezuela.

cOOpesa

contact: rodolfo solis title: marketing & sales directorphone: 506 2427 2830 mob: 506 8874 7712email: rsolis@coopesa.comwebsite: www.coopesa.com

Supporters

AJW Aviation is a world leading specialist in the supply, exchange, repair and lease of commercial aircraft spare parts including

services in parts sales, loans and exchanges; power-by-the-hour and pool access; consignment stock; aircraft engines;

consumable supplies; repair and inventory management; logistics and door-to-door freight management. AJW Technique is

the global hub for AJW component repair and overhaul activities. Now EASA, TCCA/FAA, DGCA (Indonesia), DCA (Thailand) and

ANAC (Brazil) approved, the facility offers extensive capability including; Avionics, Instruments, Electrical, IDGs, Pneumatics,

Safety Slides, Hydraulics and Fuel Components. AJW Engines’ significant commercial portfolio offers integrated management

solutions providing engineering services, aircraft engines for lease, and quality overhauled engine material to help operators

minimise maintenance costs. The inventory also offers a wide range of sales opportunities. AJW companies are based out of

London, Montreal, Miami, Dubai, Shanghai and Singapore with strategic aircraft spares stock held across the UK, Europe and

North America. AJW provides sales and service support from a network of local offices globally, conducting business with

more than 1,000 airlines in 115 countries. AJW offers 24/7 AOG, critical service excellence and the ability to provide guaranteed

delivery from a significant core inventory, comprising over 450,000 line items valued at almost US$500m.

Please visit www.ajw-group.com

aJ walter technique

contact: Joshua goring

title: sales & marketing executive

phone: +1 514 339 5100

email: sales@ajw-technique.com

website: www.ajw-group.com

Supporters

Delta TechOps is a worldwide leader in engine, component and airframe maintenance, and also provides a broad range of

additional support services. Worldwide over 150 operators leverage Delta TechOps’ top-tier levels of knowledge, experience

and performance, tapping into the same quality, service and operational expertise that enable the world’s leading airline, Delta

Air Lines, to enjoy some of the highest aircraft and engine reliability in the industry at operating costs that are among the

lowest. As a full-service airline MRO, Delta TechOps offers key Complete Fleet™ maintenance services including: Airframe,

Component, Composite, Engine, APU and Line.

In addition, Delta TechOps offers a broad range of support services to keep your fleet operating at peak performance: inventory

logistics, engine condition monitoring, engineering support, engine overhaul training and more. Recognizing that flexibility

is crucial for your business, TechOps’ Compliance & Quality Assurance group can tailor it’s broad range of services to your

specific needs.

Delta TechOps is a certified repair station in the United States (FAA), European Union (EASA), as well as in several countries in

Asia and South America. To learn more, log on to http://DeltaTechOps.com.

delta techOps

contact: tim boldt

title: marketing

phone: +1 404 714 4956

email: service@deltatechops.com

website: www.deltatechops.com

Wencor Group is a global aerospace industry leader that provides PMA design, CMM and DER repairs, and distribution solutions

to airline operators, repair stations, manufacturers, and militaries around the world. Corporate affiliates include: Wencor, Dixie

Aerospace, Aerospace Coatings International, Soundair Aviation Services, Absolute Aviation Services, Flight Line Products, Xtra

Aerospace, and Kitco Defense. Wencor Group is headquartered in Utah with offices in Atlanta, Amsterdam, Singapore, Beijing,

Shanghai, Istanbul, Miami, Seattle, Birmingham, and Southern California.

For more information, please visit www.wencorgroup.com.

wencor group

contact: sales

phone: +1 801 489 2000

email: sales@wencor.com

website: www.wencorgroup.com

aeroTurbine is an industry leader in supply chain solutions. our global sales and distribution centers are designed to exceed our customers’

expectations in each of our business lines; engine material, airframe material, engine Trading, engine leasing, airframe maintenance services

and adviseaer™. Whether we are selling a part, leasing an engine, providing inventory consignment services, engine management or repair

management, aeroTurbine is committed to excellence. our newest service offering adviseaer™ is a unique blend of maintenance related

products and services offering aeroTurbine customers a full suite of specialized services packaged as one complete solution. one of the keys to

our success lies in our predictable pipeline of assets. as a wholly owned subsidiary of aercap, we are uniquely positioned with a large portfolio

of assets across every major platform. in addition, our significant credit facility provides the purchasing power necessary to support long term

agreements for engine and airframe material. aeroTurbine also provides distribution and 3Pl services for oems looking for alternatives in

managing inventory and supporting global customer demand.

aeroturbine

contact: karl trowbridgetitle: senior vice president and managing director, international sales (emea)phone: +44 (0) 1252 533807email: ktrowbridge@aeroturbine.comwebsite: www.aeroturbine.com

For more than a quarter of a century, aircraft systems & manufacturing, asm, has been the World’s leader in advanced avionics systems integration,

offering sTc Design engineering, Worldwide certification and approvals, and Pma installation Kits. For every avionics need, asm has responded

with comprehensive, cost and time efficient solutions, meeting regulatory mandates and offering technological advances for safer and more

economical operations: acaRs, DaDs (RVsm-compliant) DFDR/DFDaU, eFB, ehs, Fms (PRnaV-compliant), mFD, TaWs/eGPWs, Windshear and

more. and, as we move into Faa’s next Gen, asm has a new portfolio of avionics products. now, and always, your solution - asm.

asm

contact: mark schultz title: cfOphone: +1 512 639 9605/cp, us & int’lemail: mark@asminc.netwebsite: www.asminc.net

Exhibitors

med-craft, inc. serves the aviation industry in the repair and overhaul of commercial and regional aircraft components. We are an Faa/easa

certified repair station located in miami, Florida. in our 44,000 square foot state of the art facility, we offer unsurpassed quality and reliability in

all types of repairs /overhauls for aircraft components. med-craft’s capabilities include flight control, hydraulic, pneumatic, electrical, electronic,

horizontal stabilizers, and environmental components for Boeing 737 classic and new gen, Boeing 747-400, -800, B757, B767, B777, airbus

a319, a320, a321, a330, a340, embraer 135, 145, 170, 190, For more information, please visit us at www.med-craft.com

med-craft

contact: Jorge vasqueztitle: vp business developmentphone: +1 305 5947 444email: jorge@med-craft.com website: www.med-craft.com

TaP maintenance & engineering is all about care2mRo solutions for airbus, Boeing and embraer fleets, providing a comprehensive range of

services, including: aircraft heavy maintenance checks on airbus (a300-B4, a300-600, a310, a320 family, a330 and a340), Boeing (B727, B737

cl/ nG, BBJ, B767, B777, Dc10, mD11), embraer (emB 120, eRJ 135/145, legacy, e-JeT 170/175/190/195); engine overhaul for models Pratt &

Whitney canada (PW100 family and PT6), General electric (cF6-80c2), cFmi (cFm56-3/-5a/-5B/-5c/-7B); aPU, landing Gear and components

maintenance; engineering services and material support.

tap maintenance & engineering

contact: carlos ruivotitle: vp marketing and salesphone: +351 707 200 800email: care2me@tap.ptwebsite: www.tap-mro.com

First class air support, headquartered in louisville, Ky, is a worldwide 24/7 distributor of aftermarket aircraft components to the aviation industry.

Understanding that time is more than just critical, it is also costly, we maintain over 300,000 line items in stock and ready to ship. in addition to

specializing in cargo loading systems, we also stock rotables, expendables and avionics for Boeing, Douglas and airbus aircraft. We are proud

to be an accredited member of the asa 100 Quality system standard under Faa ac-0056a. asa-100 emphasizes issues such as impartiality,

competence & reliability, all specific to the needs of the aerospace industry.

first class air support

contact: karen thomastitle: sales coordinatorphone: +1 502 240 0560email: kthomas@firstclassairsupport.comwebsite: www.firstclassairsupport.com

Attendees

marcelo abib supply chain Director Gol linhas aéreas

sebastian acuto laTam airlines Group lan airlines

Jaime aguirre Technical Director lan airlines

skip aldriedge Director of sales mTU Dallas mTU maintenance Dallas

stefan althoff manager market intelligence lufthansa Technik aG

Barbara antonio sales Director Vas aeRo seRVices

carlos Barrero Technical advisor alTa

Jonathan Berger Vice President icF international

angelica liliana Bocanegra cubides Repair manager avianca

Russell Bonnell President component Repair Group Ga Telesis

Jeremy Buckle event Director mRo network

Paul Burke Director of marketing Pratt & Whitney

luis Bustillo special Projects manager copa airlines

cesar cabrera maintenance manager aero transporte sa

Jose carlos Barrero Technical advisory committee alTa

morayma carpio senior sales Representative honeywell aerospace Trading

adolfo carvajal engineering Director avianca

alberto castro mRo surveillance and Technical Fleet management Director aeRomeXico

Daniel castro senior Representative Faa

Karina cedano Regional sales Director sTs aviation Group

marco cerna senior Program manager heico

Frank collado Director of sales and marketing Global airtech

luis alberto correa Vice President of sales aerospace Rotables

alberto cortes             marketing Director alTa

Patrick cunnane Vice President of Business Development & sales sTs aviation Group

Peter curbelo Director aeroTurbine

luiz Gustavo Da silva mRo executive Director Tam mRo

Demetra Daniels sales manager - latin america Delta Techops

Juan De Greiff sales Director, latin america aeroTurbine

nicholas Deese sales World Fuel services

miguel Delgado Director Barfield

minor Delgado operations & sales supervisor World Fuel services

John Devine international industry Representative Tsa Us Department of homeland security

athanasios Diavastis Director engineering & maintenance Bluesky airlines

Kevin Duggan President Duggan associates

alejandro echeverria ceo aeromantenimiento s.a.

asier elorduy VP sales iberoamerica aJW Group

michael españa Business Development manager Zodiac aerospace services

Jerry Fagerhaug solutions Director, Flight efficiency services Ge aviation

Joerg Femerling VP sales latin america & the caribbean lufthansa Technik north america

Valter Fernandes VP operations TaP m&e Brazil

eduardo Ferrer Director Technical sales and marketing aviasupport

Juan carlo Flores sales Director - latin america noRDam

William alberto Galvis mojica engineer avianca

mike Garcia Vice President - sales latin america heico

luis Garcia sales Director sTs aviation Group

alejandro Garcia account manager - Florida & latin america Wencor Group

Rafael Garrido market leader hutchinson aerospace

Virginija Girulska Deputy head, Technical Training Department Fl Technics

nicky Gomez Pretzer customer service manager Delta Techops

Gabriel Gonzalez General manager cooPesa Rl

Juan Gonzalez account manager - Florida & latin america Wencor Group

Gabriel Gonzalez ceo cooPesa

Joshua Goring sales & marketing executive aJW Technique

sarah Grabinski VP Product support Zodiac cabin & structures

mauricio Gravatim Purchasing manager Gol linhas aéreas

Ronald Green customer Business manager honeywell aerospace

nathaly Grimaldo Repairs senior manager copa airlines

Jorge Guerrero Director of Business Development latin america XTRa aerospace

matthew hale aftermarket sales manager, americas GKn aerospace Transparency systems

christophe hamel Business Development Director For latin america eaD aeRosPace

mark hatfield Regional Director Transportation security administration

Pedro heilbron ceo copa airlines

eddy hernandez Regional sales manager B&B marketing enterprises

cesar hernandez Business Development iBeRia

capt. augusto herrera safety & operations advisor alTa

alfredo herrera-Vaillard sales Director The Boeing company

Blake higgins General manager Poly-Fiber ent. d/b/a atlanta aerospace

moore ibekwe Regional Director, airline economic analysis The Boeing company

Jorge ichaso maintenance manager aerocon

eduardo iglesias executive Director alTa

Roberto illanes latin america Business Development med-craft, inc.

Jorge Jacome corporate sVP engineering and maintenance aeRomeXico

sandra Jenkins Key account manager satair Group

Jeff Kimberly Vice President & Gm Precision electronics

Takase Kuno associate Director sojitz aircraft leasing

Jorge leal sales manager - latin america herber aircraft service, inc.

cédric lemonnieR General sales manager central & south america aiR FRance inDUsTRies Klm e&m

alejandro liquitay sales manager latin america avio-Diepen

Donald lohin chairman, President & ceo axiam

Jose lorga sales manager - latin america ameTeK mRo

Ruy lotz Technical support Director laTam airlines Group

Jhon luna engineering manager vivacolombia

maggie ma maintenance human Factors The Boeing company

Attendees

aero engines americas February 11-12Dallas, TX, Usa

www.aeroenginesusa.com

airline engineering & maintenance: asia-pacific (co-located with ap&m asia) march 3-5singapore

www.airlineengineering-asiapacific.com / www.apmexpoasia.com

airline engineering & maintenance: middle eastapril 28-29abu Dhabi, Uaewww.airlineengineering-middleeast.com

engine Leasing, trading & financemay 13-14london, UKwww.engineleasingandfinance-europe.com

ap&m summit may 26london, UKwww.apmexpo.com/summit/

ap&m europemay 27-28london, UKwww.apmexpo.com

airline engineering & maintenance: china & east asiaseptember 9-10hong Kongwww.airlineengineering-cea.com

airline engineering & maintenance: north america september 23-24chicago, il, Usawww.airlineengineering-northamerica.com

Latin america & caribbean engineering & mrO summit octoberTo be confirmedwww.alta.mro-network.com

airline engineering & maintenance: central, eastern and southern europe october 28-29Tallinn, estoniawww.airlineengineering-cee.com

aero engines europe november 18-19Paris, Francewww.aeroengineconference.com

2015 Events

www.mro-network.com/events

santiago machtinger Director iai Bedek aviation Group

Garret malone V.P. operations vivacolombia

Rosa martinez sales Director, latin america aeroTurbine

antonio martins Director international sales First class air support, inc.

Donald maxwell americas Procurement lead honeywell aerospace Trading

etber mesa mendoza engineer avianca

sebastian mies Director sales latin america & the caribbean lufthansa Technik north america

abdol moabery President & ceo Ga Telesis

miguel montoya VP Technical avianca

Jesus mora sales Director aFi/Klm/amG

alicia morales head of marketing iBeRia

Fernando moreno materials Director avianca

Ron moure Business Development lockheed martin commercial engine solutions

lucimeia murta account manager sTs aviation Group

David nakamura sVP engineering. Planning & Technical services aeRomeXico

leandro nobre Regional sales manager - latin america avio-Diepen

Rodrigo novoa commercial manager aeromantenimiento s.a.

Guillermo nunez sales Regional manager cooPesa Rl

cynthia nuno Product support Director Zodiac cabin & structures

sean o’connor General manager sR Technics america

manuel antonio ortiz Planning assistant air Panama

noaci Passos customer account manager Zodiac cabin & structures

mohan Perumal senior Director – aviation Practice Ramco systems corporation

Buenaventura Quirino Vice President, operations U.s. Technical

Jose luis Quiros cuevas Technical Director iberia maintenance

Jason Reed Vice President, head of operations airbus

Bosco Rico supply chain Director aeromantenimiento s.a.

Dirk Ripa President & ceo lufthansa Technik component services

oscar Rodriguez Director of sales - mX, central & south america Killick aerospace

isac Roths President First class air support, inc.

ernesto Ruiz chairman aeromantenimiento s.a.

Zilvinas sadauskas ceo locatory.com

santiago saltos senior manager, industry affairs alTa

sofia salvador sales manager TaP maintenance & engineering

Juan sarmiento industry affairs analyst alTa

Rafael samudio Purchasing Director copa airlines

Francisco sanchez arrieta VP negotiation & supplier management laTam airlines group

Peter schmid accountable manager Bluesky airlines

mark schultz VP/cFo asm*aircraft systems & manufacturing, inc.

luiz sette Director aeross components & maintenance

shahrouz shahzeidi supervisor of the engineering Department Kish airlines

mateus silva customer account manager Zodiac cabin & structures

harvey smart Director, asset management Barfield inc

Rodolfo solis marketing &sales Director cooPesa Rl

Joel swartenbroek sales sterling - Global aviation logistics

hernan sznycer senior manager, industry affairs alTa

nicolas Takahashi Director engineering and maintenance vivacolombia

mike Trevino VP sales - Florida & latin america Wencor Group

Jan Vana Director WheelTug plc

Jorge Vasquez VP Business Development med-craft, inc.

enrique Vega logistic manager aero transporte sa

Jose luis Velasquez international maintenance Director aeromexico

luis manuel Vieira sr. customer account manager Zodiac cabin & structures

Julio antonio Viyella Regional sales manager - americas hyDRo systems

Keith Wild ceo aaF spares

Brenda yao Director of sales and strategies Global airtech

ahmad Zamany VP Technical ops copa airlines

lisa Zeik customer support manager General electric

Just in time to say hello.

With its new Puerto Rican location, Lufthansa Technik will be on site for North, Central, and South America. With five maintenance lines, the new hangar provides services for Airbus A319, A320, and A321 aircraft. Heavy maintenance and over-haul checks and the option of performing aircraft painting and maintenance in the same bay saves your time — keeping you in the air. So let the future arrive: our services will be waiting. Talk to us.

Lufthansa Technik AG, USA and Canada or Latin America and CaribbeanCall us: +1-305-379-1222/2604

www.lht-puertorico.com

Coming soon: New Lufthansa Technik aircraft overhaul site in Puerto Rico.

More mobility for the world

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