IntegratedIntegratedIntegratedIntegrated

““All inAll in ““All inAll in

AshAsh

QualQual

S.M. ASQS.M. ASQ

June June 1919, , 20102010

d Management Systemd Management Systemd Management Systemd Management System

n Onen One”: Action”: Action PlanPlann Onen One”: Action ”: Action PlanPlan

Prepared By:Prepared By:Prepared By:Prepared By:

hraf S. Youssef, Ph. D.hraf S. Youssef, Ph. D.

lity Assurance Managerlity Assurance Manager

Q, L.A. BSI, M. ELI, M. EMSQ, L.A. BSI, M. ELI, M. EMS

Objectivej

EEIC is lDeveloI lImplem

effectivelyeffectivelyall Activit

Prac

ooking for gping and

imenting y an IMS fory an IMS for ties as Best ctices

Integration of: Qg

EISO 140

OHSMSOHSAS 18001:2007OHSAS 18001:2007

QMS, EMS, and OHSAS

EMS001:2004

QMSISO 9001:2008

IMS: All in One• One Management R• One ManualOne Manual• One Policy• One Common ObjecOne Common Objec• One Documents Co• One Records ControOne Records Contro• One Internal Audit p• One Control of NoncOne Control of Nonc• One Corrective Actio• One Preventive ActiOne Preventive Acti• One Management R

Representative

ctives Targets & PMs Toolctives, Targets & PMs Toolntrol procedureol procedureol procedure

procedureconforming Procedureconforming Procedureons Procedureons Procedureons Procedure

Review Procedure

Why IMS?

• To optimize the systemHIGHER LEVEL of HeHIGHER LEVEL of Heand Quality.

• To contribute towardsTo contribute towards • To reduce environmen

risk.• Better management• Comprehensive and syp y

target setting and implimprovementsCl i t f• Clear picture of responactors in (and outside)

m in order to reach a ealth & Safety Environmentealth & Safety, Environment

global reputationglobal reputation ntal, social and business

ystematic approach to y ppementation of

ibiliti d l f llnsibilities and roles of all ) of the organization

EEIC Integrated Ma

ManageManageResponRespon

-Hazards Identification, risk Aspects, Impact and control (4.3.1)-BSC (4.3.3)

CustomerCustomer

-Marketing-Commercial Process

Objectives,Objectives,Targets &Targets &ProgramsPrograms

Resource Resource ManagementManagement

ISO ISO 9090ISO ISO 140140

CustomerCustomerRequirementsRequirements

-Human resources procedure (4.4.2)-Human Resources Policies & relevant procedures

ManagementManagement OHSAS OHSAS 11-Administration Policies & relevant Procedures.-Authority Matrix (4.4.1)-Competencies Matrix-Infrastructures-JDs

SuppliersSuppliers

-Vendor Selection & Evaluation WI.

OperationalOperationalControlControl

PPReRe

-Operational Control (4.4.6)-Emergency Preparedness & Response (4.4.7)

anagement System Model

ement ement nsibilitynsibility

Compliance with Environmental Legislation & Regulations (4.3.2)*Management Responsibility & Review (4.1, 4.4.3, 4.6)-Procedure preparation & Control (4.4.4, 4.4.5)-Policy preparation & Control (4.2)

-Quality System Internal Audit (4.5.5)-Evaluation of compliance (4.5.2)-Continual Improvement

Views of Views of Interested partiesInterested parties

Measurement,Measurement,Analysis & Analysis &

001001::20082008001001::20042004

p-Nonconforming material/product procedure-Incidents, Nonconformance (4.5.3)--corrective and preventive actions Procedure

CustomerCustomeryyImprovementImprovement1800118001::20072007 SatisfactionSatisfaction

-CS feedback procedure-Site services & Warranty process-Customer complain procedure--BSC (4 5 1)--BSC (4.5.1)

-Maint. & Calibration Management process.-Control of Records (4.5.4)

Product Product ealizationealization -Project Management process

-Planning Process-Design ProcessS l Ch i P-Supply Chain Process

-Quality Control Process--Relevant WIs

EEIC may miss s•Be consistent within the orga

I i t l d t•Improve internal and externa

•Avoid duplication and gain c

•Reduce risks.

•Expose conflicting objectives

•Identify and rationalise confl

relationships.

•Gain a structured balance of

•Focus organization onto bus

•Harmonise and optimise pra

•Identify and facilitate staff tray

some opportunitiesanization.

l i tial communication.

ost savings.

s.

icting responsibilities and

f authority.

siness goals.

actices.

aining and development.g

Proposed Actionn Plan

9