IntegratedIntegratedIntegratedIntegrated
““All inAll in ““All inAll in
AshAsh
QualQual
S.M. ASQS.M. ASQ
June June 1919, , 20102010
d Management Systemd Management Systemd Management Systemd Management System
n Onen One”: Action”: Action PlanPlann Onen One”: Action ”: Action PlanPlan
Prepared By:Prepared By:Prepared By:Prepared By:
hraf S. Youssef, Ph. D.hraf S. Youssef, Ph. D.
lity Assurance Managerlity Assurance Manager
Q, L.A. BSI, M. ELI, M. EMSQ, L.A. BSI, M. ELI, M. EMS
Objectivej
EEIC is lDeveloI lImplem
effectivelyeffectivelyall Activit
Prac
ooking for gping and
imenting y an IMS fory an IMS for ties as Best ctices
Integration of: Qg
EISO 140
OHSMSOHSAS 18001:2007OHSAS 18001:2007
QMS, EMS, and OHSAS
EMS001:2004
QMSISO 9001:2008
IMS: All in One• One Management R• One ManualOne Manual• One Policy• One Common ObjecOne Common Objec• One Documents Co• One Records ControOne Records Contro• One Internal Audit p• One Control of NoncOne Control of Nonc• One Corrective Actio• One Preventive ActiOne Preventive Acti• One Management R
Representative
ctives Targets & PMs Toolctives, Targets & PMs Toolntrol procedureol procedureol procedure
procedureconforming Procedureconforming Procedureons Procedureons Procedureons Procedure
Review Procedure
Why IMS?
• To optimize the systemHIGHER LEVEL of HeHIGHER LEVEL of Heand Quality.
• To contribute towardsTo contribute towards • To reduce environmen
risk.• Better management• Comprehensive and syp y
target setting and implimprovementsCl i t f• Clear picture of responactors in (and outside)
m in order to reach a ealth & Safety Environmentealth & Safety, Environment
global reputationglobal reputation ntal, social and business
ystematic approach to y ppementation of
ibiliti d l f llnsibilities and roles of all ) of the organization
EEIC Integrated Ma
ManageManageResponRespon
-Hazards Identification, risk Aspects, Impact and control (4.3.1)-BSC (4.3.3)
CustomerCustomer
-Marketing-Commercial Process
Objectives,Objectives,Targets &Targets &ProgramsPrograms
Resource Resource ManagementManagement
ISO ISO 9090ISO ISO 140140
CustomerCustomerRequirementsRequirements
-Human resources procedure (4.4.2)-Human Resources Policies & relevant procedures
ManagementManagement OHSAS OHSAS 11-Administration Policies & relevant Procedures.-Authority Matrix (4.4.1)-Competencies Matrix-Infrastructures-JDs
SuppliersSuppliers
-Vendor Selection & Evaluation WI.
OperationalOperationalControlControl
PPReRe
-Operational Control (4.4.6)-Emergency Preparedness & Response (4.4.7)
anagement System Model
ement ement nsibilitynsibility
Compliance with Environmental Legislation & Regulations (4.3.2)*Management Responsibility & Review (4.1, 4.4.3, 4.6)-Procedure preparation & Control (4.4.4, 4.4.5)-Policy preparation & Control (4.2)
-Quality System Internal Audit (4.5.5)-Evaluation of compliance (4.5.2)-Continual Improvement
Views of Views of Interested partiesInterested parties
Measurement,Measurement,Analysis & Analysis &
001001::20082008001001::20042004
p-Nonconforming material/product procedure-Incidents, Nonconformance (4.5.3)--corrective and preventive actions Procedure
CustomerCustomeryyImprovementImprovement1800118001::20072007 SatisfactionSatisfaction
-CS feedback procedure-Site services & Warranty process-Customer complain procedure--BSC (4 5 1)--BSC (4.5.1)
-Maint. & Calibration Management process.-Control of Records (4.5.4)
Product Product ealizationealization -Project Management process
-Planning Process-Design ProcessS l Ch i P-Supply Chain Process
-Quality Control Process--Relevant WIs
EEIC may miss s•Be consistent within the orga
I i t l d t•Improve internal and externa
•Avoid duplication and gain c
•Reduce risks.
•Expose conflicting objectives
•Identify and rationalise confl
relationships.
•Gain a structured balance of
•Focus organization onto bus
•Harmonise and optimise pra
•Identify and facilitate staff tray
some opportunitiesanization.
l i tial communication.
ost savings.
s.
icting responsibilities and
f authority.
siness goals.
actices.
aining and development.g
Proposed Actionn Plan
9