Innovative Service Managment Project

8/8/2019 Innovative Service Managment Project

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NEW BUSINESS DEVELOPMENT

PRESENTED BY:

AAKRITI GARG (10)

VIKRAM GUPTA (19)

HARSH NAULIA(35)

SHASHANK OBEROI(38)

VINEET CHAUDHARY (39)PREETI JAIN (53)


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The idea behind Dream Homes is to build a home for high profile customers,

interior designing and residential painting services.

The company will accomplish this by using the highest quality materials and

apply them in the most professional manner.

Every customer will be dealt with in a personal and friendly manner and

every project will be viewed as a personal reflection of the company.

DREAM HOMES:


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The main objective behind Dream homes is to construct

dream homes for its customers in best location in best style

possible and with best interiors A dream home in every

sense .

Continue to profitably offer the highest quality interior

finishes and service

Modernize and update business practices

OBJECTIVES OF DREAM HOMES


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MISSION STATEMENT

The mission of Dream Homes Interiors is to offer high quality

interior commercial and residential facilities for its high profile

customers.

The company will accomplish this by using the highest qualitymaterials and apply them in the most professional manner.

Every customer will be dealt with in a personal and friendlymanner and every project will be viewed as a personal

reflection of the company.


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CHAIRMAN

AND

MANAGING DIRECTOR

DIRECTOR

(FINANCE)

DIRECTOR

(PERSONNEL)

DIRECTOR

(TECHNICAL)

DIRECTOR

(PROJECTS)


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COMMERCIAL

ITAND

COMMUNICATION

FINANCE

DIRECTOR(FINANCE)

BUSINESSDEVELOPMENT

LAWMEDICAL SERVICES

HUMANRESOUCES

DIRECTOR(PERSONAL)


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OPERATIONS

AND MAINTAINENCE

R&D

CONTRACTS

DESIGN

AND ENGINEERING

DIRECTOR

(TEHNICAL)

CONSTRUCTIONEQUIPMENT

PLANNING

SURVEY ANDINVESTIGATION

DIRECTOR(PROJECTS)


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The operating plan section describes the physicalnecessities of your business' operation, such as your

business' physical location, facilities and equipment.

It may also include information about inventory

requirements and suppliers, and a description of the

manufacturing process.

the operating section of the business plan is divided into

two parts, the Stage of Development section andProduction process section.

OPERATIONAL PLAN:


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1. Stage of Development section -describe how your product or service will be

made.

Instead of small bricks , we will use cemented blocks.

We will use ready mix plant . It will reduce labor work and time.

High quality material will be used.

Modular kitchens with the help of agreement with companies like Godrej.

The company has contracts with nine builders with several others interested .

We will provide contracts to contractors according to per square feet area.

The operating section of the business plan is

divided into two parts:


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We will employee civil engineers for construction .

The company currently has no intention on becoming

a huge painting contractor and wishes to stay at two

employees for a while.

Latest painting design will be use for decoration.

We will use quality products to provide maximum

satisfaction to customers.


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It lays out the details of your business day to day operations.

It includes:-

General : Hours of operation, and the days the business will

be open. If the business is seasonal, be sure to say so .

Hours of operation would be 9 am to 7 pm and business willbe open for all 7 days.

The physical plant :What type of premises are they and

what is the size and location? the size of our premises would

be large and in Delhi.

2.Production process section-


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Material: materials would be cemented blocks, cement, wooden

things etc through different suppliers in different areas.

Equipment: describing the equipment necessary and how much of it

you need. The equipments would be different machines forconstruction purpose and we will need them according to the size of

land. example would be Ready mix plant.

Special requirements: special requirements, such as water or

power needs, area for workers, etc.

Production: The time frame of production would be according to theconstruction area and requirements.


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Segmentation

Primarily we are targeting Delhi- NCR region

Residential Builders

Commercial

Other


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Target Market Segment Strategy

Dream Homes recognizes that its quality and skills capabilities position it ina higher end customer segment.

Each segment was chosen because of its relationship to quality and skill

required.

The new home construction segment was chosen because it is

increasingly requiring higher quality painting

The high end commercial segment again needs quality above cost


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GROWTH STRATEGY

The strategy of Dream Homes is tocontinue to provide the highest qualityfinishes to its clients.

The company wishes to maintain its coursewhile adding a few additional contractors.

A strategy for sudden and rapid growthwould jeopardize the quality and service


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Competition

The company has a competitive edge over its competition in the

quality of work provided.

Dream Homes sizes quality on all jobs, regardless of size and thecompany will do whatever it takes to do the job right.


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Promotional activities

The marketing strategy is focused around generating more

new home contracts and adding new commercial

contracts.

For awareness we are using

BannersPamphlets


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ONE TIME INVESTMENT

Tools & equipments = 30000

Computer & accessories = 60000

Vehicles (5*35000) = 175000

Furniture = 30000

Website = 10000Security = 80000

Office interior = 150000

AC = 18000x2= 36000

Registration charges = 40000

Total = 611000


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Monthly Investment

Office rent = 35000

Water & electricity = 15000

Telephone = 7000 Petrol Charges = 7000

Servants (2*1500) = 3000

Engineers (5*30000) = 150000 Advertisement = 30000

Total = 247000


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Estimated cost of 2bhk flat

Expenditure for (2bkh):-

Contractor = 2300000

Interior decorate = 200000

Other Facilities :-

Furniture = 80000

3 AC & power = 80000

2 TV @28800 = 57600Refrigerator (185 L) = 10500

Total = 2728100


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Expenditure for 3bkh :-

Contractor = 3250000

Interior decorate = 250000

Other Facilities :-

Furniture = 120000

4 AC & power = 110000

3 TV @28800 = 86400Refrigerator (185 L) = 10500

Total = 3826900

Estimated cost of 3bhk flat


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Total Fixed cost =611000

Total Monthly expenses =2964000(247000X12)

Total expenses =3575000


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Types Rate No. amount

2bhk 3000000 15 4500000

3bhk 4000000 10 4000000

total 8500000

One year plan ( target 25 customer)

Total generated income =8500000

Total estimated expenses= 3575000

Gross Profit =4925000(Less) capital =2500000

Net profit =2425000


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Documents

Innovative Service Managment Project