IN CONFIDENCE - Home | Ayrshire Hospice · Web viewI would therefore like to thank you for the interest you have shown in this vacancy with The Ayrshire Hospice and look forward to

Our reference: AH/33/17Enquiries to: Lorna SamsonAddress: 35 Racecourse Road, Ayr, KA7 2TGTelephone: 01292 269200Fax: 01292 294401Email: [email protected]

Dear Applicant

Post Title: Care AssistantSalary Range: £15,512 – £18,284 pro rata, per annumHours: 33.75 hours per weekClosing date: Monday 14th August 2017Informal Enquiries to: IPU Charge Nurses

Thank you for your recent enquiry regarding the above vacancy. I have pleasure enclosing an application pack containing;

An Application Form. Please note we do not accept CVs. An Equal Opportunities Form. A Job Description (for reference only). A Person Specification (for reference only). An Information sheet containing details of the terms and conditions applying to the post (for

reference only).

Please note that only candidates who are shortlisted and invited for interview will receive further communication regarding the process of an application. I would therefore like to thank you for the interest you have shown in this vacancy with The Ayrshire Hospice and look forward to receiving your Application for this post.

Yours sincerely

LORNA SAMSONPeople Development Officer

INFORMATIONFOR CANDIDATES

POST OF: Care AssistantBASE: 35-37 Racecourse Road, Ayr, KA7 2TGREF NO: AH/33/17

Thank you for applying for the above post with the Ayrshire Hospice. This information sheet summarises the terms and conditions related to the post. The Hospice has recently undertaken a Pay and Benefit Review and the following terms and conditions will be effective from 1 April 2016.

ABOUT THE POST:

Employing Organisation: Ayrshire Hospice

Job Description: A job description is attached.

Salary/Grade Scale: £15,512 - £18,284 pro rata, per annum

Your salary will be paid into your bank account on the last Friday of each month.

Hours of Work: 33.75 hours per week

Annual Leave: Leave year is from April – March

30 days (225 hours) on commencing employment32 days (240 hours) after 5 years’ service

For part time staff, this will be applied on a pro-rata basis and also allocated in hours.

Public Holidays: Entitlement is 37.5 hours based on the 5 designated Public Holidays per annum, and on a 5 day week working 7.5 hours per day. The 37.5 hours entitlement is due to all whole time staff irrespective of work pattern.

For part time staff, this will be applied on a pro-rata basis and also allocated in hours.

Pensions: The Company will comply with the employer pension duties in accordance with Part 1 of the Pensions Act 2008 by automatically enrolling you where eligibility criteria is met, in the Group Personal Pension Plan.

The Hospice provides a generous employer contribution of 7.5% of your salary per month provided a minimum 2.5% employee contribution is made.

Asylum And The Asylum and Immigration Act 1996 and 2004(Section 8)Immigration Act 1996 checks to ensure that all employees are legally employedAnd 2004 (Section 8): in the United Kingdom. Candidates will be asked to provide relevant

original documents prior to an offer of employment being made. Any offer of employment will only be made when the organisation is satisfied that the candidate is the rightful holder of the documents and is legally eligible for employment within the United Kingdom.

Medical Examination: Any offer of employment is conditional upon a satisfactory medical report from the Occupational Health Department. You may be offered employment conditional on confirmation that you are medically fit for employment. A commencement date for employment will only be agreed following this confirmation.

Rehabilitation of This post is not exempt from the provision of Offenders Act: Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exemptions)

Order 1975.

References: Two satisfactory written references must be obtained prior to any offer of employment being made. These should include current and previous employers as requested in the job application form. This is in line with our Recruitment and Selection Policy.

Informal Enquiries: Informal enquiries are welcomed by the In-Patient Unit Charge Nurse, who can be contacted on 01292 269200.

Closing Date: Your completed application form should be submitted to:-

Administration DepartmentAyrshire Hospice35 Racecourse RoadAYRKA7 2TG

Or emailed to [email protected]

By: Monday 14th August 2017

JOB DESCRIPTION

1. JOB IDENTIFICATIONJob Title:

Responsible to:

Department:

Directorate:

No of Job Holders:

Last Update:

Care Assistant Band 2

IPU Charge Nurse / Staff Nurse

In-Patient Unit

Clinical Services

23

January 2016

2. JOB PURPOSE

Under the supervision of the IPU Charge Nurse and Staff Nurses and in collaboration with the multi-disciplinary team the post holder will actively participate in the delivery of evidence based person centred care.

3. DIMENSIONS

The IPU has 20 beds providing respite, symptom management, multi-disciplinary team assessment and last days of life care for people with life limiting illnesses. The post holder will assist in the assessments and care of a delegated case load.

IPU Ward Manager

Charge Nurse

Care AssistantX 6

Charge Nurse

Senior Care AssistantX 2

Charge NurseCharge Nurse

Senior Care AssistantX 1

Care AssistantX 5

Care AssistantX 7

Care AssistantX 5

Staff NurseX 6

Staff NurseX 6

Staff NurseX 6

Staff NurseX 10

4. ORGANISATIONAL POSITION

5. ROLE OF DEPARTMENTThe Ayrshire Hospice envisions a community where access to specialist palliative care services and support is available equitably throughout the community.

The Ayrshire Hospice is a specialist resource for those individuals receiving palliative care, who have particularly complex needs that cannot be fully met in their usual place of care. The hospice strives to meet physical, emotional, social and spiritual needs providing the highest standard of person centred care possible while ensuring choice, dignity, self-esteem and an enhanced quality of life. The hospice engages with family and friends offering them support and bereavement counselling.

Working in collaboration with NHS Ayrshire & Arran and other agencies, the hospice strives to promote excellence in palliative care through facilitation, enablement and support throughout the community.

The Ayrshire Hospice is widely acknowledged as a centre of specialist palliative care expertise. The organisation is committed to research and provides extensive education and training opportunities for both internal and external healthcare professionals. This professional development is essential to ensure that the hospice takes a leading role in facilitating the highest quality evidence based palliative care for patients.

6. KEY RESULT AREASCLINICAL

• Carry out individual patient care needs, ensuring safe, effective person centred care is carried out with dignity and respect under the supervision of Staff Nurses and IPU Charge Nurses and as prescribed by the registered nurse.

• Work collaboratively with all members of the MDT ensuring effective communication and the delivery of high standards of care.

• Actively participate in patient journey from admission to discharge or death, including after death.

• Ensure that own practice is safe and effective.

• Act as a role model for new staff and students to enhance their knowledge, communication skills.

• Support new staff and students in the provision of safe and effective care.

• Maintenance of accurate and relevant documentation through both electronic and paper based systems. Ensure all documentation is tailored for each individual and reflects person centred care.

• Demonstrate an active role in maintaining the necessary standard set by Healthcare Improvement Scotland.

• Escort patients to hospital appointments as directed by IPU Charge Nurse

• Handle patients’ belongings according to Ayrshire Hospice policy.

• Ability to prioritise workload to meet the needs of the service.

• Maintain patient confidentiality at all times.

• Maintain good relationships and an empathetic approach to patients, carers and relatives and refer them to a registered nurse for any questions they may have on a patient’s condition, or for any suggestions or complaints they wish to raise.

OPERATIONAL

• Promote and implement all Hospice policies and procedure at department level• Maintain knowledge of policies and national guidelines• Report all incidents through the incident reporting mechanisms and take responsibility for

own learning through this process in order to reduce risk of further incidents.• Participate in maintaining stock levels of nursing supplies by demonstrating an

awareness of stock control systems and how they should be used.• Ensure effective use of resources.• Ensure that equipment is clean and ready to use to support the safe running of the IPU.• Report any incidents or complaints and provide statement as requested by IPU Manager

or Charge Nurse.•

• Take responsibility for own health and safety and contribute to the management of this within the department undertaking risk assessments to ensure safety of self, patients and other members of staff.

• To promote a relaxed informal atmosphere in the IPU whilst maintaining a professional safe environment for patients, families and staff.

EDUCATION

• Participate in clinical supervision and reflective practice and be responsible for integrating into own everyday practice.

• Participate in the orientation and induction of new staff and volunteers within IPU under the supervision of IPU Manager and Charge Nurses.

• Take active role in self-development and knowledge as opportunities arise.

• Provide support to patients, family members, students and volunteers.

• Attend annual mandatory training.

• Maintain responsibility for own personal development under the guidance of IPU Staff Nurses, Charge Nurses and Manager.

QUALITY ASSURANCE

• Actively seek opportunities for audit of practice within responsibility and evaluate findings ensuring that learning takes place and the audit loop is closed.

• Act as a trust worthy member of staff at all times.

• Demonstrate commitment to speciality.

• Actively participate in team meetings.

7a. EQUIPMENT AND MACHINERY

• Moving & handling equipment.

• Communication devices, including a computer, phone, mobile phone and fax machine.

• Audio-visual equipment

• Electric bed frames

• Clinimatic

7b. SYSTEMS

• On daily basis maintenance of electronic nursing documentation & paper records.

• Risk management systems.

• Use of SMI to record hours worked and annual leave requests.

• In addition, information recorded must be fit for purpose, accurate, relevant, and up to date and complete.

8. ASSIGNMENT AND REVIEW OF WORK

• The Care Assistant will report directly to the Staff Nurse.• Workload is generated by the clinical activity within the IPU.• The Care Assistant will be responsible to the IPU Charge Nurse for clinical guidance and

professional management, work review and formal appraisal of performance.• Work load will be assigned by the IPU Charge Nurse and Staff Nurse; however the Care

Assistant will have the responsibility for carrying out care safely and effectively.• Formal review and objective setting will take place with the IPU Charge Nurse annually.• Peer group review.

9. DECISIONS AND JUDGEMENTS

• Managing and prioritising workload relating to direct patient care on a shift by shift basis.• Ability to recognise a change in patient condition and know when to refer on to a Staff

Nurse• The post holder will be required to use own initiative and report back to Staff Nurse• Ability to quickly assess and respond to patients needs in emergency situations.• Ability to recognise own limitations and the requirement for appropriate referral.

10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB

• Prioritising and effectively carrying out delegated workload given competing demands.• Continually changing and adapting to new situations and strategies.• Communicating with patients and their carers including those in the last days of life.• Shared responsibility for fostering a positive workplace culture.• Ensuring patient safety at all times.

11. COMMUNICATIONS AND RELATIONSHIPS

• Demonstrate empathy, sensitivity, support and reassurance when communicating with patients and carers particularly in relation to dealing with emotionally challenging situations or in situations where there is a barrier to understanding.

• Ensure that patient information is managed sensitively, confidentially and in keeping with Caldicott Principles.

• Cope with challenging behaviours and high levels of public expectation.• External and Internal Colleagues• Utilise communication skills to motivate others.• Establish and maintain good working relationships with IPU nursing team, the multi-

professional team and across the entire organisation.

• Liaise with external agencies.• Continually promote a highly professional profile of self and of colleagues.

12. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOBThe post holder will be involved in mainly clinical activity and may frequently be required to move between tasks at short notice to meet the needs of the service. Workload is unpredictable, with priorities constantly changing.

Physical• A portion of the job entails physical work and the post holder would require moving and

handling skills, which should be updated annually or more frequently if required.• Work within confined spaces.• Assist immobile patients using moving and handling equipment.• Required to initiate respond and maintain appropriate emergency care.• Adaptable to the shift pattern working variety of shifts.• Standing or walking for the majority of the shift.

Mental• Responsibility for the delivery of safe, effective, holistic care to delegated caseload.• Maintaining the safety of staff, patients and carers at all times.• Requirement for concentration as work pattern can be unpredictable.

Emotional Effort/Skills• There is a requirement to deal with distressed and anxious patients and carers in a

professional and sensitive manner on a daily basis including those in the last days of life.• There is a requirement to deal with complicated family dynamics and high levels of public

expectations.• On occasion may be requirement to work in a hostile, emotive environment which may

result in the need for sudden intense effort and concentration.• High levels of public expectation

Working Conditions• Frequently working in highly unpleasant working conditions such as having contact with

body fluids including exposure to unpleasant odours.• Potential exposure to hazards such as face to face verbal/physical aggression.

13. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

Essential

SVQ 2 in Health Care or equivalent. A proven interest in palliative care. Recent experience within a Health care environment as a health care assistant The ability to work with people as part of a multidisciplinary team.

Demonstrate a positive, motivated attitude. Understanding of person centred care. Effective written and verbal communication skills including listening skills. Effective time management skills with the ability to prioritise workload. Ability to fulfil main duties and responsibilities as outlined in job description.

Desirable• SVQ 3 in Health Care/equivalent or working towards.• Experience of providing care in the last days of life• Evidence of involvement in audit or developing a project/area of interest.• Effective coping strategies when under pressure.

14. JOB DESCRIPTION AGREEMENTA separate job description will need to be signed off by each jobholder to whom the job description applies.

Job Holder’s Signature:

Head of Department Signature:

Date:

Date:

EMPLOYMENT APPLICATION FORM(All areas of this form must be fully completed or you will not be shortlisted)

Application for the post of: Care Assistant – AH/33/17Location:Where did you see the post advertised?

FAIR TREATMENT STATEMENTNo Ayrshire Hospice employee or applicant will be unfairly discriminated against. We are particularly alert to eliminating discrimination on account of age, cultural/religious/political belief, disability, ethnicity, gender, race, relationship status, sexual orientation, and/or Trade Union membership or stewardship.

PERSONAL DETAILSTitle: Home Tel:Surname: Mobile Tel:Forename: E:mail Address:Address: Do you hold a full current driving licence?

Yes / No *Postcode:

DISABILITYThe Disability Discrimination Act 1995 and Amended Regulations 2005, defines disability as follows: “any physical or mental impairment which has a substantial adverse effect on a person’s ability to carry out normal day to day activities”. The Ayrshire Hospice is “Positive about Disabled People” and as such we provide job opportunities for disabled people. The Ayrshire Hospice operates a Job Interview Guarantee (JIG), which means that if you have a disability, and meet the minimum criteria outlined within the person specification, you will be guaranteed an interview. However, some disabled people prefer not to take this option, so please tick your preference if you are a disabled candidate.

Do you want to participate in the guarantee Scheme? Yes / No *

Please specify any special requirements you require if attending for interview, e.g. Induction Loop, Wheelchair Access, etc.

ADDITIONAL INFORMATIONDo you need a work permit to take up this post? Yes / No *Are you eligible to work in the UK? Yes / No *Driving Licence (see Job Description – only complete if a driving licence is essential) Yes / No *

Are you a current PVG member? Yes / No*

Job Reference Number: AH/33/17 (Office Use Only)

Applicant Ref No:(Office Use Only)

APPLICATION FOR EMPLOYMENT

IN CONFIDENCE

PRESENT POST(If not employed at present, give details of most recent post, including dates)

Post Title:

Grade:Name of Employer:

Address:

Business Tel No.: Can we contact you at work? Yes / No *

Date Appointed: (DD/MM/YY)Date Left (If Applicable):(DD/MM/YY)Period of Notice:

Summary of Duties: Please describe the main duties and responsibilities of your post (continue on a separate sheet if necessary).





QUALIFICATIONS CURRENTLYSTUDYING OR WORKING TOWARDS

Subject Type of Qualificationeg. Standard Grade, GCSE, Higher, BSc Grade Achieved

PROFESSIONAL QUALIFICATIONSProfessional Body Qualifications

PROFESSIONAL BODY REGISTRATION / MEMBER DETAILSRegistering Body:Registration/PIN Number: Job Reference Number: AH/33/17 (Office Use Only)


QUALIFICATIONS ACHIEVED

Subject Type of Qualificationeg. Standard Grade, GCSE, Higher, BSc Grade Achieved

NMC Register Part:Date of Expiry:



EMPLOYMENT HISTORY(Please list all previous posts, beginning with the most recent. Continue on a separate sheet

if necessary)

Post Title Employers Name/AddressDate From

Date To Reason for Leaving





ADDITIONAL STATEMENT(Please state why you are applying for this post and provide any additional information in support of your application. Continue on a separate sheet if necessary)



Your referees will include your present (or most recent) employer. Please identify below the person in your organisation who is authorised to confirm your employment and the details given in your application. Please identify a second referee who may have closer knowledge of your skills, knowledge and abilities and who may offer opinion on your suitability for this post. You should not use family members or friends and these will not be accepted. Our pre-employment screening also includes, where appropriate, health and fitness for work, criminal records, qualifications and professional registration.

Name: Name:Address: Address:

Post Code: Post Code:Tel No: Tel No:E:mail Address: E:mail Address:Designation: Designation:Can this referee be contacted prior to interview?

Yes / No *

Can this referee be contacted prior to interview?

Yes / No *

DECLARATIONPlease read and sign the following statement:-

- I have completed this application form and the details I have supplied are, to the best of my knowledge, true and complete;

-- I understand that if appointed to this post the information on this form will be kept as part of my

personal file record;- I authorise you to obtain references to support this application if I am selected for interview;- I understand that details of educational qualifications, membership of professional bodies and referee

reports may be verified through the establishments and individuals I have indicated;- I consent to my details being kept confidentially and used for specific and lawful purposes as specified

in the Data Protection Act 1998;- I declare that I have no previous convictions, or have identified any I have above.

Signed……………………………………………….…

Date ……./……/……



REFERENCES

The Ayrshire HospicePerson Specification & Interview Rating Form

Candidates Name A = ExcellentPost Title Care Assistant B = SatisfactoryPost Ref No AH/33/17 C = Unsatisfactory

Selection Factors(Person Specification)

Criteria Interview Panel Comments Rating

A B CQUALIFICATIONS & TRAINING

Essential SVQ 2 in health/social care or equivalent.A proven interest in palliative care

Desirable SVQ 3 or willing to work towards

EXPERIENCE Essential Recent experience within a caring environment as a Health Care Assistant

Desirable Experience of providing care in the last days of life.

KNOWLEDGE Essential Understanding of person centred care in a hospice setting.

Desirable Understanding of both general and specialist palliative care.

COMPETENCIES & SKILLS

Essential Ability to work as part of a multi-disciplinary team.Effective written and verbal communication skills including empathetic listening.Effective time management skills

Desirable Willingness to undertake further training.Prioritise workload effectively ensuring best use of resources.Evidence of involvement in audit or developing a project/area of interest.

PERSONAL CHARACTERISTICS AND OTHER

Essential Awareness of own limitations, ability to recognise the need for onward referral.Positive, motivated attitude.

Desirable Effective coping strategies when under pressure.Ability to be a positive influence on others

Equal Opportunities Monitoring Form

We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. This form is intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity.

Please complete this form and return it with your application. The form will be separated from your application on receipt. The information on this form will be used for monitoring purposes only and will play no part in the recruitment process.

All questions are optional. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied will be treated in the strictest confidence.

Thank you for your assistance.

ABOUT THE VACANCY

Please state which job you have applied for and the closing date given for applications.

Job applied for: ...................................................

Reference Number: ...................................................

Where did you hear about this job (please tick)?

Newspaper (please specify)

Friend Recruitment company

.......................................

Hospice website

Other (please specify)

......................

GENDER

What is your gender (please tick)?

MaleFemalePrefer not to say

(If you are undergoing gender reassignment, please use the gender identity you intend to acquire.)

GENDER IDENTITY

Do you identify as transgender/transsexual?

YesNoPrefer not to say

ETHNIC GROUP

How would you describe your nationality and/or ethnicity (please tick)?

AWhite:

BMixed race:

CAsian or Asian British:

British - English, Scottish or Welsh

White and Black Caribbean

Indian

Irish White and Black African

Pakistani

Other White background

White and Asian Bangladeshi

Other Mixed background

Other Asian background

DBlack or Black British:

EChinese and other groups:

Caribbean Chinese Prefer not to say

African Other ethnic group

Other Black background

Marital Status

Single

Married

Prefer not to say

Other (please specify)

………………………………………………………………………

AGE

What is your age (please tick)?

16–17

18–21

22–30

31–40

41–50

51–60

61–65

66–70

71+ Prefer not to say

SEXUAL ORIENTATION

How would you describe your sexual orientation (please tick)?

Heterosexual / straight

Bisexual Prefer not to say

Gay man Gay woman / lesbian

RELIGION OR BELIEF

Please describe your religion or other strongly-held belief.

I would describe my religion or belief as: ..............................................

I have no particular religion or belief

Prefer not to say

DISABILITY

The Equality Act 2010 defines a disability as a "physical or mental impairment which has a substantial and long-term adverse effect on a person's ability to carry out normal day-to-day activities". An effect is long-term if it has lasted, or is likely to last, more than 12 months. Do you consider that you have a disability under the Equality Act (please tick)?

Yes No

Used to have a disability but have now recovered

Don't know

Prefer not to say

Documents

IN CONFIDENCE - Home | Ayrshire Hospice · Web viewI would therefore like to thank you for the interest you have shown in this vacancy with The Ayrshire Hospice and look forward to