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    HUL-GROUP 1

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    ABOUT HUL:

    India's largest FMCG

    A subsidiary of Unilever which holds 52% of the equity

    2 out of 3 Indians use its products

    Over 42 factories across India

    Around 45% of HULs sales turnover of

    Rs. 17,524 crore comes from rural markets,

    Valued at around Rs. 8,000 crores.

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    THE ENVIRONMENT-INTERNAL

    Men- 16,000+ Employees.

    Material- Sources raw materials locally.

    Money- Turnover of 4 billion USD.

    Markets- Indian and Foreign Markets.

    Machines- 50 Manufacturing plants and 1 R&D facility in the country.

    Methods- Global Expertise applied to Manufacturing processes in Ind

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    THE ENVIRONMENT-EXTERNAL (MICRO)

    Corporate- Registered Corporate Office in Mumbai.

    Channel- 2000+ suppliers covering 1 million retail outlets.

    Communication- Print Ad, TV commercials, Online Presence. (HighMarketing spends)

    Customer- wide customer base. Approx. 2 of 3 Indians use its productCompetition- Stiff competition from global as well as local brands, spuproducts.

    Components- Various components are sourced, mostly locally dependthe type of product.

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    PESTND (MACRO)

    Political: Decontrolled budget, no political effects envisaged.

    Economic:

    Increasing per capita income resulting in higher Disposable income.

    Growing middle class/urban population leading to increase in Demand

    Low cost of production, better penetration.

    Socio-Cultural: Per Capita consumption expected to increase, gifting c

    Technological: Substantial investments in IT based sales systems.

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    SWOT ANALYSIS:STRENGTHS

    Strong parentage and R&D.

    Strong position in most of the categories of its presen

    Unmatched distribution network.

    Presence across price points.Healthy Shareholder returns.

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    SWOT ANALYSIS: WEAKNES

    49% of HUL sales come from detergents and personawash segment.

    Increase in Ad spends which will have an impact on tmargins.

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    SWOT ANALYSIS:OPPORTUNITIES

    Growing opportunities in Rural India.

    Consumer Sector on a spectacular growth trend due tfactors such as increasing consumer aspirations, favoudemographics, etc.

    Opportunity in the food sector. Packaged food valued USD 240 million.

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    SWOT ANALYSIS: THREATS

    Stiff competition from local as well as MNC players.

    Receding pricing power.

    Rural income is still mainly dependent on agriculture aturn monsoons.

    Spurious products.

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    Porters 5 forces

    Model

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    Threat of New

    entrants

    LOW

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    Number of competitors.

    Quality Differences.

    Switching Costs.

    Customer Loyalty.

    Competitive Rivalry

    HIG

    H

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    Bargaining Power of

    Suppliers

    Backward Integration :-Number of suppliers are less

    Ability to change is flexibleCost of changing is low.

    LOW

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    Bargaining Power of

    Buyers

    Number of customers are moderate due to presence of competito

    Zydus Wellness etc.

    Ability to substitute.

    Switching cost for a buyer is very low as they have a ide choice.

    Price sensitivity.

    Size of each order is in bulk quantity.

    Tie-ups with local complementary product manufacturers cheaper products at minimal rates.

    HIG

    H

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    Threat of substitutes

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    4PS

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    PRODUCT

    Surf Excel came up with the idea of Surfing along par excel-lence!!!

    It has a wide range of products which includes:-

    Surf Excel Top Matic

    Surf Excel Front Matic

    Surf Excel Blue

    Surf Excel Quick Wash

    Surf Excel Bar

    Surf Excel Gentle Wash

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    PRICE

    Pricing Strategy

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    PRICE

    HIGH MEDIUM LOW

    QUALITY HIGH PREMIUM

    Dove,

    Pears

    HIGH VALUE

    Surf Excel,

    Tresemme

    PENETRA

    ON

    Lux,

    Sunsilk

    MEDIUM OVER-

    CHARGING

    Ponds

    MEDIUM

    VALUE

    Lakme,Vaseline

    GOOD

    VALUE

    Elle 18

    LOW RIPOFF FALSE

    ECONOMY

    Fair & lovely

    ECONOM

    Lifebuoy

    Clinic Plu

    Rin,

    Hamam

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    Reduct

    (price c

    155 to kg)

    Functio

    Emotion

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    PROMOTIONPromotional activities-

    Print Media

    Electronic Media

    Social Events

    Dirt is good Website

    Live Demonstrations

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    CATCHY TAGLINES-

    Dirt is good: Daag Achhe Hai

    Phir Waqt hai khelne ka

    Kharay ko meetha banaye

    The machine is not guilty, use the right detergent

    Surf Excel hai na

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    PLACE

    HUL has a wide distribution network.

    Direct coverage in over 1million retail outlets.

    2000+ suppliers.

    DISTRIBUTION NETWORK

    Factory Company warehouses DistributorMarket.

    Factory Wholesaler & big retailers(bulk orders) (3sales.)

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    Segmentation Targeting Positioning Differentiation

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    SEGMENTATIONSurf Excel has divided the market into 5 major segments-

    Quick

    Wash

    Easy stain removable and

    whitening

    Travelling Water

    conservatio

    n

    Car w

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    TARGETINGSachet packet (Rs.2/-) -

    Mass market, convenient and affordable.

    Detergent Bar, Surf Excel Blue, SurfExcel automatic

    Middle class & Upper middle class.

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    POSITIONING

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    CRAFCRAFTING THEPOSITION:

    Target Customers- Housewife's, bachelors.

    Consumer Behavior- Egoistic= buying or using surf excel will give them higher status as compared to udetergents.

    Being clean and acceptable in the society.

    Nature of competition-

    Direct= Ariel, Ghadi, Nirma.

    Indirect= Soap Paper.

    Broad= Water Rinse.Point of Parity- Stain Removable.

    Point of difference- Performance.

    Positioning- Whitens your clothes and makes it shine.

    Reasons to buy- Removes stains.

    Testing-Relevant to Customers.

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    DIFFERENTIATION

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    PERCEPTUAL MAP

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    Relative Market Share

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    MarketGrowthRate

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    Kellogg- Specific Business Strategie

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    The entire strategy revolves around:

    Making products available across all price points.

    Giving quality products.

    Penetrating the rural markets.

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    Director

    Finance

    Director

    MarketingDirector

    ExportsDirector

    Research

    Director

    Technica

    Chairman

    Director

    Legal &

    Secretarial

    Director

    Beverages

    Director

    Personal

    Products

    Director

    Detergents

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    Substantial investments in IT-based sales sy

    Orders booked on a palmtop.

    Information fed into central database from distributor points.

    Leads to accurate on-the-fly demand project

    Helps avoid stock-out losses.

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    Nitin Paranjape youngest CEO and MD.CEO factory business leaders.

    Leadership development model Job rotationassignments 360 view of business.

    Model designed to identify Lever listers (fastrackers)

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    Mission Add vitality to life.

    Meet everyday needs nutrition, hygiene, personal care et

    Singular BELIEF What is good for India is good for HUL

    Think Global and act local concept assimilated into product

    Strong relationship with customers deep roots in local cumarkets globally.

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    16,000+ employees, 1200 managers & 200

    scientists.Team of professionals for each SBU.

    Career path designed such that employeeinto business leaders.

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    In-house manufacturing & outsourc

    R&D support from parent compan

    Large distribution network.

    Strong management.

    Best marketing talent in the indust

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    The Value hain

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    Business optimization through techn

    Integrating suppliers & distibuturs thro

    TPM & product flexibility in Operat

    Emotional buying of satisfied custom

    O S G C

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    PORTERS GENERIC

    STRATEGY:Range of products within the

    soaps & detergent category for

    different segments.

    Such a strategy needs strong

    segmentation, marketing and

    branding skills.

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    Sunlight, Lipton, Hamam, Close Up,

    Breeze, Ponds

    Knorr, Kissan, Annapurna,

    Lifebuoy, Clear, Rin, Liril, D

    Lux, Wheel, Vaseline, Rex

    Pears.

    Width Length DepthHair Care Clinic Plus Dove Sunsilk Ayush Clear

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    Skin Care Ponds Fair & Lovely Vaseline Aviance

    Personal Products Toothpaste Close Up Pepsodent

    Deodorants Rexona Axe Sure

    Colour Cosmetics Lakme Elle 18

    Infant Care HuggiesFeminine Care Kortex

    Household Care Fabric Care Surf Excel Rin Sunlight Wheel Comfor

    Dish Wash Vim

    Personal Wash Lifebuoy Lux Dove Pears Breeze

    Surface Cleaning Domex Cif

    Food & Beverages Beverages Bru Red Label Lipton Taj MahalProcessed Foods Knorr Annapurna Kissan

    Ice Cream & Bakery Kwality Wa Gelato Amaze Modern

    Beauty & Wellnes Personal Care

    Lakme

    Beauty

    Salon

    Ayush

    Therapy

    Centres

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    THANKYOU!