Presentacin de PowerPoint

GROUP # 9

INTEGRANTS:

DIANA MENDOZA EVELYN VERAKAREM BELTRAN ANGELA REINOSA BRENDA RODRIGUEZVANESSA ZAMBRANO

OM AND STRATEGIC PLANNING

WHAT IS OPERATIONS MANAGEMENT?Operations Management refers to the administration of business practices to create the highest level of efficiency posible within an organization.

IMPORTANCE OF OPERATIONS MANAGEMENTAn effective operation can give four types of advantages to the business:OM can reduce the cost of products and services by being efficientOM can increase revenue through increased customer satisfaction in producting quality godos and services.OM provides the basis for innovation by building a solid base of operations and knowledge.

OMs Contributions to Society Higher Standard of Living Ability to increase productivity Lower cost of goods and services

Better Quality Goods and Services Competition increases quality

Improved Working Conditions Better job design and employee participation

Linking OM to Customers and Suppliers

Benefits of Buffering the Transformation Process The process was often more efficient than input and distribution processes Productivity was maximized when processes operated at continuous rates Process management skills were different from those of other functional activities

. Disadvantages of Buffering the Transformation Process Information lag in interaction with other functional activities Lack of communication between customers and the shop floor for problem solving.

OM AND STRATEGIC PLANNING

STRATEGYIs a pattern or plan that integrates an organization major goals.

STRATEGIC PLANNING

Is the process of determining long-term goals, policies, and plans for an organization.

LEVELS OF STRATEGYCorporate Strategy

Is necessary to define the business in which the corporation will participate and develop plans for the acquisition and allocation of resources among those businesses.

BUSINESS STRATEGY

The major decisions involve which markets to pursue and how best to compete in those markets.

FUNCTIONAL STRATEGYIs the set of decisions that each functional area (marketing, finance, operations, and so on) develops to supports its particular business strategy.

OPERATIONS STRATEGYAn operations strategy defines how an organization will execute its chosen business strategies.

A FRAMEWORK FOR OPERATIONS STRATEGYThis framework defines the essential elements of an effective operations strategy which are:

OPERATIONS DESIGN CHOICESOperations design choices are the decisions management must make as to what type of process structure is best suited to produce goods or create services.

INFRASTRUCTURE

The infrastructure must support process choice and provide managers with accurate and timely information to make good decisions, which lie at the core of organization effectivenessINFRASTRUCTURE