@HROToday #HROTODAY HRO Today Forum Event Guide · • Franz Gilbert, Vice President, Delivery and Operations, Korn Ferry Futurestep • Mark Royal, Senior Principal, Korn Ferry Hay

HRO Today Forum Event Guide

May 1-3, 2017The Palmer House Hotel

Chicago, IL

A Special Thanks to Our VIP Sponsors

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Website: www.agile-1.com | Email: [email protected] | Hashtag: #DiveristyDefined

TRANSFORM Provide an entire end-to-

end program solution

AUGMENT We provide the recruiters

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cover a piece of the process

I N Y O U R C O R P O R A T E S T R A T E G YD E F I N I N G D I V E R S I T Y

HROTodayForum.com • 2017 HRO Today Forum Event Guide • @HROToday 3

WELCOME

Dear Delegates,

Welcome to the 2017 HRO Today Forum, North America event. This year’s theme is “Driving Corporate Strategy.” Our most fragile, dependable, and temperamental assets in business are people. And, while they may have all the aforementioned flaws, they are capable of amazing achievement, loyalty, and perseverance if properly motivated, engaged, and compensated. All of these responsibilities are the province of HR guiding the executive and management cohorts of their organizations. CEOs now understand that people are the difference and the role of HR is more mission-critical than ever before. At this year’s HRO Today Forum, North America event we will endeavor to do four things:

Our informative sessions, many of which provide HRCI certification credits, will help you see new perspectives, learn from case studies, and provide you with the opportunity to hear CHROs, talent acquisition leaders and organizational development professionals discuss the challenges they have faced and the solutions that you may wish to consider for your organization. We have a plethora of networking activities, including interactive content sessions, where you can work together as teams to solve problems and engage in peer-to-peer learning while you expand your personal network. We will entertain you as well with our annual awards gala. We return to the Second City for another fabulous party, and we have several networking breakfasts and a few exercises. The HRO Today Forum, North America event is also a gathering of the executive level of the HR community, so we will be recognizing the extraordinary leaders and accomplishments in HR. Our annual awards gala will honor top CHROs who are members of the 2017 Leaders of Distinction Class and individual CHRO of the Year Award winners. We will recognize great leadership in talent acquisition, HR in the healthcare industry, and our HRO Today Services and Technology Association Awards. We will be honoring the role of technology with our iTalent Awards for new HR solutions, and our TekTonic Awards for innovation. Recognition of the amazing things happening in HR is one of the high points of the event. We look forward to spending the next few days with all of you, and we look forward to a fabulous event! Sincerely,

Elliot H. Clark, CEO, SharedXpertiseChairman, HRO Today Forum

DRIVING CORPORATE STRATEGY

• Inform• Network

• Entertain• Recognize

4 HROTodayForum.com • 2017 HRO Today Forum Event Guide • @HROToday

A Special Thanks to Our Sponsors and Media and Association Partners

2017 HRO TODAY FORUM SPONSORS

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WELCOME

On behalf of the HRO Today Services and Technology Association and the entire SharedXpertise team, we warmly welcome you to the annual HRO Today Forum, North America event.

Throughout the next several days, we will be exploring the highest standards in the management and support of services, technologies, and overall HR functions. What will be your takeaways from this year’s event? Will you embrace a new idea that you learn during one of our panel discussions led by CHROs and talent acquisition leaders? Will it be a new technology you discover during our iTalent technology competition? Will it be a best practice that is shared during our table topic session on managing millennials? Or will it be meeting a new connection during one of more than 400 chances to network? The opportunities to learn, network, and advance your career are many!

On Tuesday, May 2, we invite all talent acquisition professionals to join us for the kickoff and introduction of the Talent Acquisition Leader Executive Network Team (TALENT). This is HRO Today’s way of helping companies and talent acquisition leaders be more successful in a collaborative executive network. This group will be dedicated to advancing the profession and industry with essential, knowledge-based, data-driven thought leadership, collaboration, and transformation. This is your opportunity, as a talent acquisition executive, to engage with other leaders, share past successes and failures, and learn about standards and practices to reduce waste, improve customer service, candidate experience, and employer brand. Ultimately, members of this network will gain a competitive-edge in the world of recruitment. Join us Tuesday at 5:30 p.m. to learn more about this exciting new group!

The HRO Today Services & Technology Association is also responding to the needs of members and enabling technology to help us better manage social media, online networking, on-demand learning, and virtual opportunities to engage. The association brings its members great content each month via our Thought Leadership Councils’ (TLCs) webinars, which explore and discuss topics within talent acquisition, talent management, employee relations and services, and outsourcing. The monthly newsletter and our website feature breaking news, trends, and best practices from our global HR members. Our monthly committee empowers members to drive how the association responds to industry needs, sets standards and practices, and enhances our user experience. Topics from many of the monthly TLCs and member discussions will be showcased throughout the event in plenary tracks, best-practice-sharing sessions, panels, and sessions.

While the next several days at the HRO Today Forum will provide an excellent opportunity for our members and each of the Forum delegates to participate in great conversations, industry recognition, and best practice sharing, the association allows you to continue these actions daily. This year, the association is taking the 10-minute showcase featured in our annual events and offering new TLC Talks—10-minute, quick learning podcasts that will showcase research and best and next practices in the world of HR.

If you are not already a member of the HRO Today Association, I urge you to do so and keep the conversation and learning active every month. Have a great time in Chicago and during all that our conference offers this year!

D. Zachary MiskoGlobal VP – Executive DirectorSharedXpertise

Zachary

2017 Awards GalaMay 1, 2017

VIP Sponsors:

Be Connected!HR Leaders Unite!

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Supporting Sponsors:


AGENDA AT A GLANCE AND MEETING ROOMS

Day 1 — Monday, May 1, 201710:00 a.m. - 8:30 p.m. Registration — Salon Foyer - 3rd Floor

12:00 p.m. - 1:30 p.m. HRO Today Services and Technology Association Board Luncheon (Invitation Only) — Cresthill Room

2:00 p.m. - 4:00 p.m. CHRO Network Meeting — Crystal Room • Elliot Clark, CEO, SharedXpertise, HRO Today • Zachary Misko, Global Executive Director, HRO Today Services and Technology Association • Dr. Bob Nelson, President, Nelson Motivation Inc.

2:00 p.m. - 4:30 p.m. Professional Headshot Lounge — Hosted by: — Salon 5 Room

2:30 p.m. - 3:00 p.m. Improving the Candidate Experience by Expanding Career Options for Job Seekers — Salon 6 Room • Tracey Richardson, Vice President, RPO Practice, Agile-1 • Jay Stoelting, Senior Director, Business Development, Agile-1

3:05 p.m. - 3:35 p.m. Recruitment Marketing/Artificial Intelligence — Salon 6 Room • Craig Fisher, Talent Innovation Leader, CA Technologies and Allegis Global Solutions

3:35 p.m. - 3:50 p.m. Networking Break — Salon Foyer

3:55 p.m. - 4:40 p.m. Closing the Gap: How Technology is Making Total Talent a Reality — Salon 6 Room • Mike Drolet, Chief Operating Officer, Pontoon Solutions

4:45 p.m. - 5:45 p.m. HRO Today Awards Cocktail Reception (Invitation Only) — Hosted by: — State Ballroom

6:00 p.m. - 9:30 p.m. HRO Today Awards Gala - Requires Separate Admission from the HRO Today Forum — Red Lacquer Room VIP Sponsors Include:

7:00 a.m. - 6:00 p.m. Registration — Honore Room Foyer

7:30 a.m. - 8:45 a.m.

9:00 a.m. - 5:30 p.m. Social Media Lounge — Hosted by: — Honore Room

9:00 a.m. - 5:00 p.m. Professional Headshot Lounge — Hosted by: — Honore Room

9:00 a.m. - 9:30 a.m. HR - Driving Corporate Strategy: Setting the Stage — Empire Room • Elliot Clark, CEO, SharedXpertise, HRO Today • Zachary Misko, Global Executive Director, HRO Today Services and Technology Association

9:30 a.m. - 10:15 a.m. HR Town Hall Meeting with Peter Cappelli, Director of the Center for Human Resources, The Wharton School — Empire Room • Elliot Clark, CEO, SharedXpertise, HRO Today • Peter Cappelli, Director of the Center for Human Resources, The Wharton School

10:15 a.m. - 10:45 a.m. Engaging with Purpose — Empire Room • Shannon Schuyler, Chief Purpose Officer and Corporate Responsibility Leader, PwC

10:45 a.m.- 11:15 a.m. Interactive Networking Break — Hosted by: — Honore Room

11:15 a.m. - 12:00 p.m. Driving Corporate Strategy: A CHRO Panel Discussion — Empire Room • Moderator: Kimberly Hauer, Sr. Vice President and Chief HR Officer, SC Johnson • Francine Katsoudas, Senior Vice President, Chief People Officer, Cisco • Max Langenkamp, Vice President, HR, Cintas • Brian Little, Head of Human Resources, Zurich, North America • Marcia Morales-Jaffe, SVP, Chief People Officer, PayPal

Day 2 — Tuesday, May 2, 2017

CHRO Leadership Breakfast (Invitation Only) Crystal Room — Hosted by:

Talent Acquisition Leadership Breakfast (Invitation Only) — Salon 2 Room Hosted by:

Networking Breakfast — Honore Room Hosted by:

Come visit the Headshot Lounge and have your complimentary professional headshot taken. We’ll have an expert photographer and make-up artist on hand to take your headshot, which will be emailed to you soon after. Perfect for updating your LinkedIn or other social pages, an updated – and professional – headshot is a must!

Hosted by:

Professional Headshot Lounge

Monday, May 1 2:00 pm - 4:30 pm

Location: Salon 5 Room

Tuesday, May 2 9:00 am - 5:00 pm

Location: Honore Room

Wednesday, May 3 9:00 am - 3:00 pm

Location: Honore Room



Day 2 — Tuesday, May 2, 201712:00 p.m. – 1:10 p.m. Talent Acquisition Leader of the Year Award Luncheon — Hosted by: — Empire Room • Zachary Misko, Global Executive Director, HRO Today Services and Technology Association

1:15 p.m. – 2:00 p.m. Driving Corporate Strategy: The Opportunities and Challenges to Implementing Total Workforce Solutions Hosted by: — Empire Room • Daniel Oakes, President of RPO, Randstad Sourceright

2:00 p.m. – 2:30 p.m. CHRO On-Stage Interview with Laurie Dalton, CHRO, gategroup, North America — Empire Room • Laurie Dalton, CHRO, gategroup, North America • Debbie Bolla, Editorial Director, HRO Today

2:30 p.m. – 3:00 p.m. Interactive Networking Break — Hosted by: — Honore Room

3:00 p.m. – 3:30 p.m. Globalism and Technology Acceleration: A Timely Combination to Unleash Strategic Sourcing, Diversity Hiring and Employee Engagement — Empire Room • Franz Gilbert, Vice President, Delivery and Operations, Korn Ferry Futurestep • Mark Royal, Senior Principal, Korn Ferry Hay Group • Andrés Tapia, Senior Client Partner and Solutions Leader Workforce Performance, Inclusion and Diversity Practice, Korn Ferry Hay Group

3:30 p.m. – 3:40 p.m. Employee Recognition: Leveraging Analytics and Leadership Development to Drive Engagement Creation and Improve Business Performance — Empire Room

• Charles Scherbaum, Chief Analytics Officer, Rideau Recognition Solutions

3:40 p.m. – 3:55 p.m. Collaboration and Consumerisation – What Does the Future Hold for Recruitment Technology? — Empire Room

• Tim Jones, Head of RPO and Partner Consulting, Lumesse

3:55 p.m. – 4:10 p.m. TekTonic Awards Announcement — Empire Room

• Debbie Bolla, Editorial Director, HRO Today

4:10 p.m. – 5:30 p.m. iTalent Competition — Empire Room

• Emcee: Johnathan Campbell, Co-founder and CEO, Social Talent • Nathan Brumby, Vice President and General Manager, MightyRecruiter • Egan Cheung, Vice President, Product, Achievers • Justin Dennis, Co-founder and Vice President of Marketing, Jobjet • Kristina Glynn, Director, Product & Solution Management, Maritz Motivation Solutions • Peter Hart, CEO, Rideau • Michael Levy, CEO, Online Rewards • Charna Parkey, Director of Customer Success Engineering, Textio • Jon Zoob, Sales Director, TextRecruit

5:30 p.m. – 6:30 p.m. Talent Acquisition Executive Network VIP Meeting & Reception (Invitation Only) — Crystal Room • Elliot Clark, CEO, SharedXpertise, HRO Today • Zachary Misko, Global Vice President and Executive Director, HRO Today Services and Technology Association

6:30 p.m. – 6:45 p.m. Buses Depart for the HRO Today Magazine Party at Second City - Meet in the Hotel Lobby: Wabash Street Entrance

7:00 p.m. – 10:00 p.m. HRO Today Magazine Party - Second City — Hosted by:

Don’t miss your chance to Win an Amazon Echo at the HRO Today Forum Event! Prizes to be given out throughout the event.

Buses leave the Palmer House Hotel starting at 6:30 pm.

Hosted by:

May 2, 2017



Day 3 — Wednesday, May 3, 20177:00 a.m. – 12:00 p.m. Registration — Honore Room Foyer

7:45 a.m. – 9:00 a.m. HRO Today Healthcare HR Leadership Breakfast (Invitation Only)— Hosted by: — Crystal Room • Elliot Clark, CEO, SharedXpertise, HRO Today • Debbie Bolla, Editorial Director, HRO Today

7:45 a.m. – 9:00 a.m. Networking Breakfast — Hosted by: — Honore Room

9:00 a.m. - 3:00 p.m. Social Media Lounge — Hosted by: — Honore Room

9:00 a.m. - 3:00 p.m. Professional Headshot Lounge — Hosted by: — Honore Room

Healthcare Track

9:00 a.m. – 9:30 a.m. Predictive Analytics in Healthcare – Optimizing Nurse Staffing in an Era of Workforce Shortages — Wabash Room • Dan White, President, Strategic Workforce Solutions, AMN Healthcare • Jackie Larson, President, Avantas

Center For Human Resources at the Wharton School Track — Hosted by:

9:00 a.m. – 9:30 a.m. What’s Next in Workforce Management? — Empire Room

• Brian Salkowski, President, Managed Services, Impellam NA

9:35 a.m. – 10:05 a.m. HR Drives Business Outcomes in Healthcare — Wabash Room • Larry Basinait, Vice President Market of Research, HRO Today

9:35 a.m. – 10:05 a.m. The Performance Management Revolution — Empire Room

• Peter Cappelli, Director of the Center for Human Resources, The Wharton School

10:15 a.m. – 11:00 a.m. The Sky is Not Falling: CHRO Healthcare Panel — Empire Room Moderator: Julie Fletcher, Chief Talent Officer, AMN Healthcare Services, Inc. • Adriene McCoy, Chief HR Officer, Baptist Health South Florida • Mark Puleo, Vice President and CHRO, Henry Mayo Newhall Hospital • Jane Maksoud, Senior Vice President and CHRO, Mount Sinai Health System

11:00 a.m. – 11:30 a.m. Interactive Networking Break — Sponsored by: — Honore Room

11:30 a.m. – 11:40 a.m. An Integrated Approach to Assuring a Positive Candidate Experience — Empire Room • Jack Coapman, Chief Strategy Officer, gr8 People

11:40 a.m. – 12:25 p.m. Table Topics: Communicating and Managing Millennials — Hosted by: — Empire Room

12:25 p.m. – 1:10 p.m. Talent Acquisition Leadership Panel — Empire Room Moderator: Donna Sinnery, CHRO, Teknor Apex • Valerie Egan, Talent Acquisition Leader, Girl Scouts of the USA • Barry Hirschman, Head of Talent Acquisition, Americas, Linde Group • Carol Robinette, VP of Talent Management, American Red Cross • Cathy Scarlett, Vice President of Talent Acquisition, BMO Financial Group • Kristin Terry, Director, Talent Acquisition Center of Excellence, Cox Enterprises

1:10 p.m. – 2:10 p.m. HRO Today Healthcare Program of the Year Awards Luncheon — Hosted by: — Empire Room • Debbie Bolla, Editorial Director, HRO Today

2:10 p.m. – 2:35 p.m. MSP Baker’s Dozen Survey Results — Empire Room • Larry Basinait, Vice President of Market Research, HRO Today

2:40 p.m. – 3:00 p.m. Closing Remarks & Giveaways — Empire Room • Zachary Misko, Global Vice President and Executive Director, HRO Today Services and Technology Association


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AGENDA – MONDAY, MAY 1, 2017

12:00 p.m. – 1:30 p.m. HRO Today Services and Technology Association Board Luncheon (Invitation Only) Cresthill Room

TIME SESSION ROOM

2:00 p.m. – 4:00 p.m. CHRO Network Meeting Crystal Room

Recruitment marketing is already fueled by automation. That automation is getting smarter by the minute. Artificial intelligence can create microtargeted job advertisements, content generation, Twitter conversations with job candidates, and a far better candidate experience, including job interview preparation, improved job application completion rates, and much, much more. Craig Fisher will show you how to control the robots and boost your recruitment marketing and branding efforts in an amazing session you won’t soon forget. You won’t want to miss this one. Get your pencils ready.

Craig Fisher Talent Innovation Leader, CA Technologies and Allegis Global Solutions

3:05 p.m. – 3:35 p.m. Recruitment Marketing/Artificial Intelligence Salon 6 Room

Zachary Misko Global Executive Director HRO Today Services and Technology Association

Zachary Misko Global Executive Director, HRO Today Services and Technology Association

Elliot Clark CEO, SharedXpertise, HRO Today

2:30 p.m. – 3:00 p.m. Improving the Candidate Experience by Expanding Career Options for Job Seekers Salon 6 Room

3:35 p.m. – 3:50 p.m. Networking Break Salon Foyer

3:55 p.m. – 4:40 p.m. Closing the Gap: How Technology is Making Total Talent a Reality Salon 6 Room

2:00 p.m. – 4:30 p.m. Professional Headshot Lounge — Hosted by: Salon 5 Room

Hiring today requires touching multiple talent pools to get the talent you need into your organization. In this interactive discussion, we will present strategies for how companies are bringing visibility to temporary, freelancer, and full-time job opportunities within their own career portal.

Tracey Richardson Vice President, RPO Practice, Agile-1

Leading organizations have been trying to realize the benefits of a unified sourcing solution for years. While we have clearly defined labor types, like permanent, contingent, intern, independent contractor and SOW, companies struggle to leverage a unified strategy for that labor. Technology is quickly closing the gap on this issue and allowing companies to become more strategic, efficient and effective at total talent sourcing. Join industry and technology experts as we explore the benefits, challenges, and future of total talent solutions.

Mike Drolet Chief Operating Officer, Pontoon Solutions

4:45 p.m. – 5:45 p.m. HRO Today Awards Cocktail Reception & Photo Shoot (Invitation Only) — Hosted by: State Ballroom

Jay Stoelting Senior Director, Business Development, Agile-1

Dr. Bob Nelson President, Nelson Motivation Inc.

AGENDA – MONDAY, MAY 1, 2017

TIME SESSION ROOM

David Almeda Chief People Officer, Kronos Incorporated

HRO Today CHRO of the Year Finalists Include:

Karen Crone CHRO, Paycor

Christine Esckilsen Chief Human Capital Officer, Piper Jaffray

Kate Etinger Executive Vice President, CHRO, Bank Leumi

Tony Fogel CHRO, Coveris

Jim Hazboun Vice President of HR, Hyundai Capital America

Khara Julien VP of HR, Gypsum Management & Supply, Inc.

Francine Katsoudas Senior Vice President, Chief People Officer, Cisco

Max Langenkamp Vice President, HR, Cintas

Andrea Ledford Executive Vice President, Chief Administration Office, and CHRO, NCR

Brian Little Head of HR, Zurich North America

Jane Maksoud CHRO, Mount Sinai Health System

Adriene McCoy CHRO, Baptist Health South Florida

Marcia Morales-Jaffe Senior Vice President, Chief People Officer, PayPal

Angela Moriarity Director of HR, Advanced Correctional Healthcare

Deslyn Norris Vice President of HR, Topgolf

Mark Puleo Vice President and CHRO, Henry Mayo Newhall Hospital

Kevin D. Silva Executive Vice President and CHRO, Voya Financial, Inc.

Collette Taylor Senior Vice President, HR and Facilities, Astellas US LLC

Kathy Zwickert Chief People Officer, NetSuite (Oracle)

Known for its unbounded vision and partnership-driven recruitment solutions, Sevenstep persistently defies industry convention to provide clients with true talent acquisition wins and realized business performance gains. With a delivery footprint spanning six continents, Sevenstep is a nonstop global recruitment force determined to push beyond limits and embrace possibilities. www.sevensteprpo.com

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6:00 p.m. – 9:30 p.m. HRO Today Awards Gala - Requires Separate Admission from the HRO Today Forum — VIP Sponsors Include: Red Lacquer Room

mni-happyFrom searching for the perfect job to learning it’s a click away, that’s...

And there’s more to get happy about! On behalf of the NCR Board of

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world, congratulations to Andrea Ledford for being named an HRO

Today Chief Human Resource Officer of the Year Award finalist!

Looking for a company that provides delightful experiences

to customers, consumers and employees? NCR is here with

varied and exciting career opportunities, whether you’re an

experienced leader, a fresh intern or anywhere in-between.

Discover a career to get happy about at ncr.com/careers.

Copyright © 2017 NCR. All rights reserved.


AGENDA – TUESDAY, MAY 2, 2017

TIME SESSION ROOM

7:30 a.m. – 8:45 a.m. CHRO Breakfast (Invitation Only) — Hosted by: Crystal Room

7:30 a.m. – 8:45 a.m. Talent Acquisition Leadership Breakfast (Invitation Only) — Hosted by: Salon 2 Room

9:00 a.m. – 9:30 a.m. HR - Driving Corporate Strategy: Setting the Stage Empire Room



9:30 a.m. – 10:15 a.m. HR Town Hall Meeting with Peter Cappelli, Director of the Center for Human Resources, The Wharton School

Empire Room

Peter Cappelli Director of the Center for Human Resources, The Wharton School


Got questions? We’ve got answers. SharedXpertise and HRO Today CEO Elliot Clark will moderate a town-hall-style meeting with the expertise of Peter Cappelli, the Director of Wharton School’s Center for Human Resources. In this interactive session, Clark will take questions on the hottest issues in HR, proposed economic policies and how they will affect the work, and the trends and innovations changing the future of HR. Cappelli will share his insights based on 20 years of research and leadership in HR. The spotlight is on the audience, as you get to set the agenda for this thought-provoking session.

10:15 a.m. – 10:45 a.m. Engaging with Purpose Empire Room

Shannon Schuyler Chief Purpose Officer and Corporate Responsibility Leader, PwC

Exceptional talent can be hard to find and even harder to retain. While a majority of employees strongly agree that their company has a clear purpose statement, many also say “they don’t feel personally connected to the company’s sense of purpose.” Join Shannon Schuyler, PwC’s Chief Purpose Officer, for insights into their study, Putting Purpose to Work, and how business leaders can engage employees by helping them connect to the meaning in their work.

10:45 a.m. – 11:15 a.m. Interactive Networking Break — Hosted by: Honore room



9:00 a.m. – 5:00 p.m. Professional Headshot Lounge — Hosted by: Honore Room

9:00 a.m. – 5:00 p.m. Social Media Lounge — Hosted by: Honore Room

7:30 a.m. – 8:45 a.m. Networking Breakfast — Honore Room — Hosted by: Honore Room


AGENDA – TUESDAY, MAY 2, 2017TIME SESSION ROOM

12:00 p.m. – 1:10 p.m. Talent Acquisition Leader of the Year Award Luncheon — Hosted by: Empire Room

The Talent Acquisition Leader of the Year award recognizes an individual leader for innovative practices and excellence in talent acquisition, including work within areas such as employer branding, technology, staff development, engagement and retention, and financial analysis.

Paul Abrahms Corporate Vice President, Talent Acquisition Huron

Ryan Alexander Director of Talent Acquisition Tenneco

Matt Blunt Vice President of Global Talent Acquisition FTI Consulting

Brendan Browne Vice President of Global Talent Acquisition LinkedIn

Julene Campion Vice President, Talent Management Geisinger Health System

Valerie Egan Talent Acquisition Leader Girl Scouts of the USA

Barry Hirschman Head of Talent Acquisition, Americas Linde Group

Megan Holte Director of Corporate and Executive Sourcing Hilton Worldwide

Jeff Jurinak Talent Acquisition Manager Health First

Gregory Karanastasis Vice President, Global Head of Talent Acquisition Pitney Bowes

Jill Larsen Senior Vice President, Talent Acquisition, People Planning, and Services HR Cisco

Bill Neese Vice President, Talent Acquisition Paycor

Carol Robinette Head of Talent Acquisition American Red Cross

Meaghan Ryan Corporate Director, Talent Acquisition Seminole Gaming

Cathy Scarlett Vice President of Talent Acquisition BMO Financial Group

Kendall Smith Senior Manger – Talent Acquisition EchoStar

Michael Spear Director, Talent Acquisition and Development Gategroup Airline Solutions

Kristin Terry Director, Talent Acquisition Center of Excellence Cox Enterprises

Mieke Thorson Global Head of Talent Acquisition IHS Markit

Jennifer Toth Talent Acquisition Manager ACADIA Pharmaceuticals, Inc.

Katie Traviglia Director of HR New American Funding

Kim Wells Recruitment Head, North America Operations, United States Atos

Carol Morrison Director, Retail Talent Acquisition Best Buy

11:15 a.m. – 12:00 p.m. Driving Corporate Strategy: A CHRO Panel Discussion Empire Room

Moderator: Kimberly Hauer Senior Vice President and CHRO, SC Johnson

Tap into the minds of the utmost leaders in the field of HR. Our CHRO roundtable is an interactive session that offers the opportunity for your questions to be answered by top executives. Hot topics to be discussed: talent retention, employee engagement, strategic delivery, HR technology, and more!

Francine Katsoudas Senior Vice President, Chief People Officer, Cisco

Marcia Morales-Jaffe Senior Vice President, Chief People Officer, PayPal

Max Langenkamp Vice President, HR, Cintas

1:15 p.m. – 2:00 p.m. Driving Corporate Strategy: The Opportunities and Challenges to Implementing Total Workforce Solutions — Hosted by:

Empire Room

Organizations only have a single workforce, but historically have had a strategy for permanent workers and a separate strategy for contingent workers. While the management of these two parts of the workforce differ, many companies are now deploying a single strategy that addresses both groups. Service providers have also combined the RPO, MSP and consulting services to offer a seamless platform referred to as a “Total Workforce Solution.” This session will be a facilitated group discussion with audience interaction. Tables will be working independently on a SWOT analysis and best practices for moving to a Total Workforce Solution. Best practices will be featured in an upcoming issue in HRO Today Magazine. This should be both a fun and informative opportunity to work collaboratively with your peers! The session facilitators will be executives from Randstad Sourceright, a world leader in designing and implementing the Total Workforce Solution approach.

Daniel Oakes President of RPO, Randstad Sourceright

Brian Little Head of HR, Zurich, North America


2017 HRO Today Talent Acquisition Finalists Include:Host/MC:


AGENDA – TUESDAY, MAY 2, 2017

TIME SESSION ROOM

At Allegis Global Solutions,

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Recruitment Process Outsourcing

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Technology

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Transforming the Way the World Acquires Talent

Learn more at allegisglobalsolutions.com.

2:30 p.m. – 3:00 p.m. Interactive Networking Break Hosted by:

Honore Room

2:00 p.m. – 2:30 p.m. CHRO On-Stage Interview with Laurie Dalton, CHRO, gategroup, North America Empire Room

Who better to help solve your HR challenges than the 2016 CHRO of Year winner Laurie Dalton, CHRO of gategroup? In this interactive session, case study problems from the audience will be tackled through discussion, best practice sharing, and input from Dalton, who helped align gategroup’s HR function with business strategy.

Debbie Bolla Editorial Director, HRO Today

Laurie Dalton CHRO, gategroup, North America

3:00 p.m. – 3:30 p.m. Globalism and Technology Acceleration: A Timely Combination to Unleash/Unlock Strategic Sourcing, Diversity Hiring and Employee

Engagement. Empire Room

Franz Gilbert Vice President, Delivery and Operations Korn Ferry Futurestep

A new wave of technologies and global dynamics are impacting every aspect of the employee lifecycle, beginning with the recruitment process. Joined by Korn Ferry Hay Group colleagues, Futurestep leaders will explore the impact of this combination on sourcing, diversity hiring efforts and employee engagement.

Mark Royal Senior Principal, Korn Ferry Hay Group

Andrés Tapia Diversity, Inclusion & Workforce Performance Practice, Korn Ferry Hay Group


3:40 p.m. – 3:55 p.m. Collaboration and Consumerisation – What Does the Future Hold for Recruitment Technology?

The world of recruitment continues to evolve at break-neck speed and shows no signs of slowing down. This session will let you in on how smart technology is responding to ensure that companies can stay ahead of the competition in the war for talent. We will talk about how innovation in recruitment technology is promoting a collaborative and consumer-focused approach, bridging the gap between business technology and the apps we use every single day. As the conversation about chat bots and artificial intelligence (AI) continues, we’ll show you how an adaptive and intuitive user interface (UI) will transform the way you recruit forever.

Tim Jones Head of RPO and Partner Consulting, Lumesse

Empire Room

3:30 p.m. – 3:40 p.m. Employee Recognition: Leveraging Analytics and Leadership Development to Drive Engagement Creation and Improve Business Performance

Empire Room

Most large organizations invest considerable resources into employee recognition programs. However, most of these programs are underutilized as a “strategic tool,” fail to reach their potential for elevating employee and organizational performance, and are unable to demonstrate ROI. This case study focuses on a global financial services firm that recently evolved their well-developed recognition programs into a platform for leadership development, enhancing employee performance and experience, increasing customer loyalty, and demonstrating a clear ROI for their programs.

Charles Scherbaum Chief Analytics Officer, Rideau Recognition Solutions



5:30 p.m. – 6:30 p.m. Talent Acquisition Executive Network VIP Meeting & Reception (Invitation Only) Crystal Room


Elliot Clark CEO SharedXpertise, HRO Today

7:00 p.m. – 10:00 p.m. HRO Today Magazine Party at The Second City Comedy Club — Hosted by:

(Meet in hotel lobby at 6:30 p.m. for bus departure)

The Second City – is the world’s premier comedy club/theater and school of improvisation. For over half a century, The Second City has been daring audiences to laugh at our world, our shared troubles, and ourselves. Join us as we return for another amazing time in 2017, featuring The Second City’s 105th Main Stage Revue!

Nathan Brumby Vice President and General Manager, MightyRecruiter

Egan Cheung Vice President, Product, Achievers

Justin Dennis Co-founder and Vice President of Marketing, Jobjet

Kristina Glynn Director, Product & Solution Management, Maritz

Peter Hart CEO, Rideau

Jon Zoob Sales Director, TextRecruit

Michael Levy CEO, Online Rewards

Charna Parkey Director of Customer Success Engineering, Textio

4:10 p.m. – 5:30 p.m. Sixth Annual iTalent Competition Empire Room

Top tech innovators go head-to-head with five-minute pitches before your plenary audience and panel of HR technology experts, industry advisers, and investment analysts.

Emcee: Johnathan Campbell Co-founder and CEO, Social Talent

3:55 p.m. – 4:10 p.m. TekTonic Awards Announcement Empire Room

2017 iTalent Competition Judges Include:


Brent Skinner Principal Analyst, Nucleus Research, Inc.

Elaine Orler Founder and CEO, Talent Function

Brian Cole Director, Global Investment Banking, Robert W. Baird & Co.

Bill Filip Founder & Managing Director, Delancey Street Partners and Delancey Street Capital Partners


Second City Comedy Club

2017 iTalent Finalists:

AGENDA – WEDNESDAY, MAY 3, 2017 7:45 a.m. – 9:00 a.m. HRO Today Healthcare HR Leadership Breakfast (Invitation Only) — Hosted by:

Elliot Clark CEO SharedXpertise, HRO Today


Cyrstal Room

7:45 a.m. – 9:00 a.m. Networking Breakfast — Honore Room — Hosted by: Honore Room

HROTDecember_master.v10.indd 2 12/9/16 3:44 PM


AGENDA – WEDNESDAY, MAY 3, 2017

TIME SESSION ROOM

Wabash RoomHealthcare Track Sessions

9:00 a.m. – 9:30 a.m. Predictive Analytics in Healthcare – Optimizing Nurse Staffing in an Era of Workforce Shortages

In the rapidly changing healthcare industry, shortages of healthcare professionals are becoming more pronounced, exacerbating nurse scheduling and staffing problems that can affect patient care and staff morale. An important solution may be greater optimization of clinical staff through technology-enhanced tools that utilize predictive analytics with advanced labor management strategies to forecast patient demand and align scheduling and staffing with future demand. This survey examines the state of nurse scheduling and staffing problems and the awareness of predictive analytics tools.

Dan White President, Strategic Workforce Solutions, AMN Healthcare

9:35 a.m. – 10:05 a.m. HR Drives Business Outcomes in Healthcare

Larry Basinait Vice President of Market Research, HRO Today

Following up the successful HR in the ER study that explored the link between HR and business outcomes in hospitals and health systems, HRO Today investigated a related area with a new study in the summer of 2016 called HR in the OR. This study asked the question, “what do profitable hospitals do that those struggling to maintain profitability do not?” The research specifically addressed staffing levels, one of the biggest costs of any medical center.

UP.IT’S WHERE EMPLOYEES AT EVERY LEVEL IMPACT SUCCESS.

We know the difficulties you face recruiting talent—inconsistent processes, technologies, and metrics cost time and lead to imprecise decisions. Korn Ferry Futurestep’s scalable, best-in-class approach allows you to attract top people while reducing expenses andtime to hire. To us, RPO is more than just outsourcing the recruitment process. It’s about discovering and delivering the talent that makes the greatest impact on your business. Get your organization to UP at kornferry.com/ futurestep

Through our 100+ global locations we can deliver solutions that are multinational and, at the same time, sensitive to local requirements.

9:00 a.m. –3:00 p.m. Professional Headshot Lounge — Hosted by: Honore Room

9:00 a.m. – 3:00 p.m. Social Media Lounge — Hosted by: Honore Room

Jackie Larson President, Avantas


TIME SESSION ROOM

Peter Cappelli Director of the Center for Human Resources, The Wharton School

Empire RoomCenter for Human Resources at the Wharton School Track Sessions — Hosted by:

9:00 a.m. – 9:30 a.m. What’s Next in Workforce Management?

Enlightened organizations challenge their MSP to be far more. A forward-focused MSP can uncover opportunities for ongoing savings and can leverage analytics for demand forecasting and talent retention for both geographic reach and solution coverage. As a trusted advisor, the MSP should spearhead transformational initiatives that reconfigure the value proposition of a workforce management program. Evolving from tactical “req-to-check” automation to a total talent strategy is the new summit that needs to be surmounted, in light of both the growing workforce complexities and the mounting challenges of a skills vacuum that could put the brakes on growth and innovation in the near future.

Brian Salkowski President, Managed Services, Impellam NA

9:35 a.m. – 10:05 a.m. The Performance Management Revolution

In this session, we consider the progress that companies are making to reform their performance appraisal system. Although the tide of change has slowed, many are still considering changes, and those that have are pushing the change process further to rebuild the supervisor role and change the employee experience.

Defi ne your Wharton partnership.We o� er customized learning solutions with measurable impact on your organization.

[email protected]

Visit our website today to learn more:execed.wharton.upenn.edu/empower

Learning Solutions for Organizations:

CUSTOM PROGRAMS

OPEN ENROLLMENT

ONLINE LEARNING

empoweringadj. \əm ∙̀ pou∙(ə)riNG\

“� e moment I realized my organizational goals were Wharton’s priority.”

WhExecEd_HROToday_May17_HR.indd 1 3/17/17 3:54 PM

AGENDA – WEDNESDAY, MAY 3, 2017TIME SESSION ROOM

10:15 a.m. – 11:00 a.m. The Sky is Not Falling: CHRO Healthcare Panel Empire Room

Jane Maksoud Senior Vice President and CHRO, Mount Sinai Health System


Mark Puleo Vice President and CHRO, Henry Mayo Newhall Hospital

Moderator: Julie Fletcher Chief Talent Officer, AMN Healthcare Services, Inc.

Partnership strategies to manage your workforce in an age of uncertainty.



TIME SESSION ROOM

11:00 a.m. – 11:30 a.m. Interactive Networking Break — Sponsored by: Honore Room

11:40 a.m. – 12:25 p.m. Table Topics: Communicating and Managing Millennials — Hosted by: Empire Room

12:25 p.m. – 1:10 p.m. Talent Acquisition Leadership Panel Empire Room

Is there anything more important to the success of an organization than its talent? Arguably, no. Learn from the leaders responsible for the increasingly important task of executing people-related initiatives: what works, what doesn’t, and what’s necessary to keep the top performers of tomorrow. Gain valuable insight from the talent acquisition leadership panel.

Moderator: Donna Sinnery CHRO, Teknor Apex

Barry Hirschman Head of Talent Acquisition, Americas, Linde Group

Kristin Terry Director, Talent Acquisition Center of Excellence, Cox Enterprises

Carol Robinette Vice President of Talent Management, American Red Cross

Cathy Scarlett Vice President of Talent Acquisition, BMO Financial Group

Valerie Egan Talent Acquisition Leader, Girl Scouts of the USA

11:30 a.m. – 11:40 a.m. An Integrated Approach to Assuring a Positive Candidate Experience Empire Room

Much has been written about the strategic importance of assuring a positive candidate experience throughout the recruiting process. But often, day-to-day activities take precedence over promoting your employment brand and systematically engaging leads, prospects, and applicants. In this session, we will explore what candidate experience means to your organization and how to embed best practices into your recruiting process.

Jack Coapman Chief Strategy Officer, gr8 People

What Success Looks LikeBaker’s Dozen

Customer Satisfaction Ratings

2016 Midsize Deal WinnerRPO PROVIDERS

Our award winning solutions find you A-Level Talent.

Choose a partner that specializes in attracting, vetting, recruiting andretaining top talent in today’s competitive market. Contact us at bit.ly/KnowMoreEG

to see how we can bring an award-winning strategy to your business.

egnow.com #MySuccessMeans©2017 EG Workforce Solutions

Millennial workers currently make up the largest percentage of the workforce. In recent years, there has been much research around their work preferences. Take, for example: 89 percent of millennials would prefer to choose when and where they work rather than being placed in a nine-to-five position; 45 percent of millennials will choose workplace flexibility over pay; and 56 percent of millennials won’t accept jobs from companies that ban social media. How can organizations navigate this demographic shift and get ahead of competitors? Find out and share best practices during our Topic Table session.



TIME SESSION ROOM

1:10 p.m. – 2:10 p.m. HRO Today Healthcare Program of the Year Awards Luncheon — Hosted by: Empire Room

Join us for the first-ever HRO Today Healthcare Program of the Year Awards. We’re honoring CHROs and talent management programs that have helped address some of HR’s biggest challenges, including developing innovative talent management programs, demonstrating innovation in organizational development, employee engagement programs or training and development, leveraging predictive analytics in healthcare workforce planning, modernizing the labor budgets, addressing understaffing caused by scheduling or other issues, or enhancing patient care.Awards will be presented in the following three categories:• Healthcare HR Executive of the Year • Healthcare Talent Management Program of the Year • Healthcare HR Innovation Award

2017 Healthcare HR Award Finalists


The Next Generation MSP

GeometricResultsInc.com

Julene Campion Vice President, Talent Management Geisinger Health System

Jeff Jurinak Talent Acquisition Manager Health First

Jane Maksoud CHRO Mount Sinai Health System

Beth Mehaffey Senior Vice President, Human Resources Baptist Health


Mark Puleo Vice President, CHRO Henry Mayo Newhall Hospital

NORTH AMERICA

www.hrotodayforum.com

Save the Date!

NATIONAL HARBOR, MD(just outside of Washington, D.C.)

2018

April 30 - May 2, 2018MGM National Harbor


2:10 p.m. – 2:35 p.m. MSP Baker’s Dozen Survey Results Empire Room

Larry Basinait Vice President of Market Research, HRO Today

2:40 p.m. – 3:00 p.m. Closing Remarks & GiveawaysEmpire Room


TIME SESSION ROOM

a

Connect clients and candidates with the world’s #1 job site.

Over 60,000 staffing and RPO firms in the US use Indeed.

HRO Today Ad.indd 4 30/03/2017 09:56

Astellas is committed to turning innovative science into medical solutions that bring value and hope to patients worldwide. Every day, we work together to address unmet medical needs and help people living with cancer, overactive bladder, heart disease and transplants, among other conditions. We remain dedicated to meeting patients’ needs, and our support for them will never waver.

At Astellas, we’re focused on making changing tomorrow a reality.

Turning Innovative Science into Value for Patients

www.astellas.us@AstellasUS

8x10.indd 1 4/5/2017 1:55:08 PM


Achievers’ mission is to “Change the Way the World Works”. We accomplish this by helping global enterprises recognize and reward positive employee behaviors on a daily basis, resulting in increased engagement and better business results. With our award-winning technology, unmatched customer service, and industry-leading expertise, Achievers powers the world’s most successful recognition and rewards programs. Achievers’ cloud-based employee engagement solution enables companies to engage, align and recognize their greatest asset—their employees—driving retention, productivity, customer satisfaction, and other key business outcomes. The platform helps companies cultivate a culture of recognition by reinforcing and rewarding employee achievement and performance.

Acro Service Corporation is among the top 50 staffing firms in the U.S. and a globally recognized leader of workforce management solutions. Acro provides MSP, VMS, RPO, IC compliance, and staff augmentation services, and delivers talent across all job categories, including administrative, light industrial, IT, skilled professional, skilled labor, technical, medical, and more. Acro helps companies gain visibility and control of contingent workforce spend, while reducing costs, streamlining processes, and increasing regulatory compliance. What sets Acro apart is its steadfast dedication to exceptional client service and delivering highly customized solutions for each client. Acro is also proud to be a minority-owned company. We are happy to talk with you about your company’s needs and explore whether our range of solutions can help your organization do more with your workforce.

Advantage xPO® is a division of Advantage Resourcing®, one of the largest staffing firms in the world. Advantage xPO delivers best-in-class global solutions in recruitment process outsourcing (RPO) and managed service programs (MSP) to clients across a variety of industries. A trusted partner to leading organizations seeking world-class strategic workforce solutions, Advantage xPO was recognized in both MSP and RPO categories in HRO Today’s Baker’s Dozen. For more information, visit www.advantagexpo.com.

Aggregage creates online communities by aggregating the most engaging content from the best sources around a specific business segment. We then use the site’s audience to auto-curate the content based on their social media signals. Content is available both on this audience-curated site and in a personalized newsletter dedicated to the topic. Our site on e-Learning has become the highest trafficked site on that topic. For more information, visit www.aggregage.com.

Agile∙1 is more than a provider of award-winning procurement technologies. We are your partner in a complex, global economy. Our experienced professionals use a consultative approach to build customized solutions for each client. We work to discover your challenges, transform your processes, and maximize the quality of your workforce. Together, our services and technologies improve visibility, cost savings, and compliance wherever you do business. Workforce challenges. Solved. Our suite of solutions includes: supplier management portal, managed service programs, independent contractor compliance, statement of work, vendor management system, recruitment process outsourcing, applicant tracking system, and payrolling.

We are Alexander Mann Solutions and we’re passionate about helping companies and individuals fulfill their potential through talent acquisition and management. Today, over 3,500 of our experts partner with blue-chip clients across multiple sectors and in more than 80 countries. We deliver a distinctive blend of outsourcing services and, through our Talent Collective team, a wide range of talent-related consulting services. Our unrivaled experience, capability and thought leadership helps clients attract, engage and retain the talent they need for business success. For more information, visit www.alexandermannsolutions.com or contact [email protected].

Allegis Global Solutions is a leader in global talent solutions. To date, we support clients in more than 60 countries through regional hubs, matching our great people with businesses seeking to optimize their permanent and contingent workforce We deliver scalable, flexible and customized solutions, shaped around our clients’ unique business requirements and culture. We draw upon decades of industry expertise and market insight to design strategies that work. We develop innovative tools, products and processes that deliver results. And we do all this better than anyone else. Our passion for talent is the driving force behind everything we do. We live to match exceptional organizations with outstanding people. By creating a culture devoted to great talent, we can deliver client-focused solutions that make a difference for businesses the world over. Visit: www.allegisglobalsolutions.com

SPONSOR PROFILES

As we stand at the precipice of better technology, a talent-driven market and the need to think and act strategically—don’t wait. Join Pontoon, a proud Gold Sponsor of the HRO Today Forum, as we facilitate “Closing the Gap: How technology is making total talent a reality” where we will explore the benefits, challenges and future of total talent solutions. Leveraging the synergy of team and tech, Pontoon demonstrates our global know-how with market leading solutions to drive better business results. Take a step forward, your total talent solution awaits.

pontoonsolutions.com

better peoplein a better way


AMN Healthcare is the leader and innovator in healthcare workforce solutions and staffing services to healthcare facilities across the nation. AMN Healthcare’s workforce solutions – including managed services programs, vendor management systems, recruitment process outsourcing and consulting services – enable providers to successfully reduce complexity, increase efficiency and improve patient outcomes within the rapidly evolving healthcare environment. The company provides unparalleled access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, and many other healthcare settings. AMN Healthcare disseminates news and information about the company through its website, which can be found at www.AMNHealthcare.com.

Astellas is a pharmaceutical company dedicated to improving the health of people around the world through the provision of innovative and reliable pharmaceutical products. For more information on Astellas, please visit our website at www.astellas.us. You can also follow us on Twitter at @AstellasUS, Facebook at www.facebook.com/AstellasUS or LinkedIn at www.linkedin.com/company/astellas-pharma.

Bartech, Guidant Group and our parent company Impellam Group provide managed services in over 40 countries. We offer actionable strategies for today’s most complex global workforce management challenges through a highly personalized approach with clear and measurable benefits. Our strategic combination offers a powerful global approach from local experts to deliver the contingent workforce solutions you’ve been searching for. Our vision is to be the world’s most trusted provider – trusted by our people, our clients and our investors in equal measure. For more information, please visit www.bartechgroup.com.

At Ceridian, we create innovative technology that organizations around the world use to attract, develop, manage and pay their people. Our award-winning Dayforce solution helps our customers manage compliance, make better decisions, build great teams and drive engagement with their employees. Ceridian has solutions for organizations of all sizes. Ceridian. Makes Work Life Better™. For more information, call 1-800-729-7655 or visit www.ceridian.com.

Cielo is the world’s leading strategic recruitment process outsourcing (RPO) partner. Under its WE BECOME YOU™ philosophy, Cielo’s dedicated recruitment teams primarily serve clients in the financial and business services, consumer brands, technology and media, engineering, life sciences and healthcare industries. Cielo’s global presence includes 1,400 employees, serving 130 clients across 69 countries in 32 languages. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual top three leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group, and Industry Leader designation by NelsonHall. Cielo knows talent is rising – and with it, an organization’s opportunity to rise above. For more information, visit cielotalent.com.

CSS, a leading employer service provider, delivers comprehensive employee screening solutions to companies domestically and internationally. We partner with companies to provide reliable data, valuable insight, fast turn-around times and efficient solutions. Our services include background screenings, laboratory testing, occupational health screenings, tenant screening and workforce monitoring solutions. At every step of the way, we’ll provide you with unmatched customer excellence. CSS offers customized solutions with flexible speed to hire that helps companies achieve their goals. CSS is accredited by NAPBS.

EG Workforce Solutions is one of the fastest growing workforce solutions organizations in North America. They deliver game-changing initiatives for businesses looking to succeed in today’s tight talent market. The organization offers the holistic view on talent attraction and retention. Every organization and candidate is unique, which is why EG Workforce Solutions doesn’t treat their business solutions as one size fits all. EG Workforce Solutions has proven leadership that delivers results. The Whole Workforce Solution.

SPONSOR PROFILES


GDH Consulting is a recognized leader in providing staffing, professional services and recruitment process outsourcing solutions for our clients across a variety of sectors. Companies are faced with a rapidly changing global economy. In today’s fast-paced environment, there is added pressure on internal recruitment and HR teams in the ongoing war for talent. GDH Recruitment Process Outsourcing (RPO) is the team you can count on to help win this war. We understand, and we can help. Most of our clients have a strong human resources team, but due to limited resources, spikes in requirements, or simply the growing complexity of the recruiting process, many have come to the realization that they need specialized help. GDH RPO Process Solutions are the answer. Whether you need help identifying candidates, performing reference checks, administration, onboarding, or a complete full-time hiring solution – your first

call should be GDH RPO.

Geometric Results, Inc. (GRI) is the world’s largest independent managed service provider with $4 billion in managed non-employee workforce spend. GRI maintains a conflict-free, vendor-neutral position with regard to staffing suppliers and VMS technology platforms, bringing common-sense solutions to more than 50 client programs in 35 countries. GRI’s workforce solutions offer management of clients’ total MSP program activity, including contracting, supplier management, payment services, and advanced analytics. Clients realize improved efficiency, increased transparency, and reduced cost. GRI offers proprietary solutions, including enhanced statement of work management with procurement of outsourced projects and services (PrOPS) and strategic data analysis with STARS Methodology for Continuous Improvement™. The company works to remain a leader, meeting the multi-faceted non-employee labor needs of clients through unbiased total workforce solutions customized for the unique needs of each client. GRI’s headquarters is in Detroit, Michigan.

For over 16 years, the Human Capital experts at Gerard Stewart have been recruiting president and C-Level talent for companies all over the world. Having lived Executive Search for their entire careers, the consultants of Gerard Stewart are hardwired to navigate Staffing, MSP, VMS, RPO, Consulting, Search and Outsourcing industries to find exceptional talent. As an international firm– with offices in Atlanta and London– Gerard Stewart understands the global landscape of the staffing industry and what it means to assemble the perfect team– not just to find the most qualified candidate.

Graebel helps Fortune 500s, Global 100s, and other organizations with absolutely everything involved in relocating their people. In a world where employees have ever higher expectations and businesses want a higher return on mobility, Graebel delivers a straighter line from A to B, a more inviting experience for everyone, and a new lever for business growth. This comprehensive approach, along with our people-first culture, is transforming workforce mobility in 165 countries across six continents. Ready to put a better mobility program into motion? Visit Graebel.com today.

gr8 People is the One-Experience Talent Platform to Recruit gr8. Worldwide. 100 percent purpose-built to deliver the unfair advantage companies demand to compete for talent around the world. It’s the enterprise platform that brings CRM, recruitment marketing, hiring and on-boarding together; connecting entire talent ecosystems into one-experience of performance, agility and results. Whether building talent pipelines, branding your company to jobseekers, analyzing marketing campaign results or boarding your next gr8 hire – gr8 People delivers the platform from source-to-onboard and everything in-between. It’s everything talent professionals need to Recruit gr8. One Platform. One-Experience. www.gr8people.com.

At Hire Velocity, we are passionate about designing talent strategies that transform organizations, and make the impossible possible for our clients. By combining high-quality delivery teams with the most advanced recruiting and social media tools, we utilize two of our greatest assets — our people and technology – to discover, measure, maximize, and deliver talent.

Founded in 2000, HRmarketer Insight has an ear to the ground and maintains the best pulse on the HR industry. Using Insight is like having a crystal ball to guide your marketing investments and activities. The information you get from using Insight will help drive your branding, messaging, content production, communications, social marketing, influencer & analyst relations and just about every aspect of your business strategy. For more, visit www.hrmarketer.com.

SPONSOR PROFILES



The HRO Today Services and Technology Association is a membership channel and community dedicated to professional development, peer-to-peer networking, opportunities, and topical service & technology promotions to help you better your business. Since 2002, HRO Today has been at the forefront of the service delivery industry and has an unrivaled network of content and contacts that have helped to shape how the HR industry has evolved. Our content is designed to enable HR to produce workforce productivity and offer a range of benefits such as better practices, functional training, networking in person and online, regional and interest group meetings, opinion pieces, annual awards and much more. Membership of the HRO Today Services and Technology Association puts you in the community that serves to improve the business of HR for themselves, their companies and the industry as a whole. For more information, please visit www.HROToday.com/Association.

Hudson is a leading global talent solutions company. We deliver a range of recruitment, recruitment outsourcing, consulting, employer branding and talent management solutions to unleash the full potential of organizations and individuals. Hudson’s proprietary Predictive Talent Pooling service blends strategic sourcing, talent pooling and predictive data tools to hire better people in less time and at less expense while giving companies an edge over competitors. Our expert team and proprietary tools provide you with unique insights and services that help you maximize your success. To learn more, visit Hudson.com.

As the world’s #1 job site, with over 200 million unique visitors every month from over 60 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.

Korn Ferry is the preeminent global people and organizational advisory firm. We are nearly 7,000 colleagues, sharing a single purpose: helping leaders, organizations, and societies succeed by releasing the full power and potential of people. We deliver services through three divisions: Korn Ferry, Korn Ferry Hay Group and Korn Ferry Futurestep. Korn Ferry Futurestep offers fully customized, flexible services to help organizations meet their talent and recruitment needs. From RPO, project recruitment, and search to talent acquisition and employer brand consulting services, our solutions combine the experience and expertise to identify, attract and retain the people who drive business success. In short, we deliver professional talent with impact. For more information, visit www.kornferry.com/futurestep.

Creating sustainable talent recruitment and retention programs that blend best practices, utilize innovative technology, and leverage relationships to develop and drive your organization’s initiatives. With over a decade of experience, LevelUP boasts a very broad pool of distinguished professionals. Our people are subject matter experts in talent acquisition and human resource strategies lending to a tailored end-to-end integrated solution. Let us help you reduce your time to hire, improve candidate experience, and optimize your organization’s talent strategy to scale. We understand what it takes and can get you exceptional business results! For more, visit: https://www.leveluprpo.com.

At Lumesse, we provide businesses with recruitment technology to elevate their talent acquisition strategy. Our eco-system of integrated modules, from candidate sourcing through to onboarding and analytics, means that we can deliver a solution that is not only bespoke to your organisation, but fits seamlessly with your talent strategy as well. With a customer portfolio spanning multiple global regions and industries, we consider ourselves the experts for best-in-class talent acquisition software solutions. What makes us different? We’re more than technology. Our formative and scalable solution is favoured by direct customers and all levels of outsourced service providers alike, but in addition we have teams of in-house experts who guide, advise and support you on your journey. A true partnership.

NCR Corporation is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. We’re changing how people everywhere bank, shop, eat and travel. How? Simple. We run the everyday transactions that make people’s lives easier. Our software, hardware and portfolio of services enable more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR is headquartered in Duluth, Ga., with over 30,000 employees in 180 locations worldwide.

SPONSOR PROFILES


SPONSOR PROFILES

Novotus partners with companies of all sizes to build and execute customized recruiting solutions — from sourcing services to end-to-end recruitment process outsourcing (RPO). A founding member of the recruitment process outsourcing Association, Novotus helps clients with thousands of hires across all skill levels and industries. Proud to be recognized as a top RPO provider on the HRO Today Baker’s Dozen List in 2014 and 2015 and one of the top recruitment outsourcing providers by The Outsourcing Institute/Human Resource Executive. Visit www.novotus.com for more information. Novotus is a sister company to Orion International. Orion is the nation’s leading provider of best-in-class military talent programs, enabling organizations to attract, hire, develop and retain top military professionals. Visit www.orioninternational.com for more information.

PeopleScout, a TrueBlue company, is a Total Workforce Management provider trusted by businesses in North America and around the world for recruitment process outsourcing (RPO), managed service provider (MSP) and blended solutions. PeopleScout consults with clients to solve complex hiring challenges and achieve their growth and revenue goals. PeopleScout provides cost-effective delivery of scalable, integrated and highly customized staffing solutions to more than 70 countries worldwide, with offices in Chicago, Charlotte, Sydney, Krakow, Gurgaon, Beijing, Toronto and Montreal. PeopleScout is a recognized leader in innovative talent management solutions, repeatedly honored as an RPO and MSP industry leader. PeopleScout has been named to HRO Today’s RPO Baker’s Dozen for 10 straight years, named a “Leader” on Everest Group’s 2016 PEAK Matrix™ of RPO providers and ranked as a “Leader” on NelsonHall’s RPO vendor assessment. The company has also been named a leading MSP service provider on HRO Today’s MSP Baker’s Dozen since 2010. PeopleScout and its parent company TrueBlue are members of the Staffing Industry Analysts’ Global 100. Learn more at peoplescout.com.

Pontoon’s total talent solutions deliver better people, faster. Pontoon manages contingent, project-based and the acquisition of permanent talent on behalf of an organization. We ensure a superior candidate experience and maximize employer brand. We offer efficiency, flexibility and scalability. We direct and optimize supplier partnerships. We leverage the best workforce technologies and manage risk for full visibility of an organization’s talent. By continually innovating, we lead market solutions and deliver better business results – every time. Pontoon allows a company to focus on its core business, while we focus on ours, bringing together the best people and the world’s best companies. Proudly part of The Adecco Group – the world’s largest HR solutions company – the Pontoon team supports our clients across the globe in almost 100 countries.

Randstad Sourceright is the global talent leader, providing strategies, expertise and solutions that enable companies to achieve a Human Intelligence Advantage. Our proven approach recognizes that people are the future of any organization, and that a deep understanding of talent yields a powerful force for business transformation. From an industry leading talent analytics platform, to a global employer brand practice and proven recruiting strategies, to outplacement services, Randstad Sourceright brings capabilities that span all types of talent to deliver quantifiable impact. Key solutions include recruitment process outsourcing (RPO), managed services programs (MSP), integrated talent solutions and career transition services.

Rideau’s solutions include a wide range of tailor-made programs which increase customer and employee performance, retention, loyalty, engagement and ultimately ROI. Our customizable platforms allow us to deliver a variety of solutions to our customers. Some of our most popular programs include: social recognition, service awards, performance awards, performance management, safety incentives, cash incentives, customer loyalty, customer or employee referrals, and channel partner incentives. Rideau is a full service provider. Our proprietary enterprise resource planning (ERP) and recognition applications allow us to deliver everything from strategy, design and marketing to training, program management and analysis.

Sevenstep is a global leader in recruitment outsourcing and is annually ranked as a top enterprise RPO provider on HRO Today’s Baker’s Dozen list. Known for its unbounded vision and partnership-driven approach, Sevenstep persistently defies industry convention to provide its clients with true talent acquisition wins resulting in real business gains. A powerful set of agile solutions support any and every aspect of a company’s recruitment needs: enterprise, project, blended, data analytics, and employer branding and talent attraction. And with a global delivery footprint spanning 47 countries and six continents, Sevenstep is a nonstop recruitment force determined to push beyond limits and embrace possibilities.

SkillSurvey speeds hiring with reliable human insights into the nature of job candidates. SkillSurvey’s Pre-Hire 360®, a cloud-based reference solution, enables organizations to answer the vital questions that help organizations hire the best people for every role. Additionally, you’ll be able to tap into a new source of passive candidates by inviting references to join your talent community. Over 1,400 companies, institutions, and organizations, including 200+ staffing and recruiting organizations, use SkillSurvey’s cloud-based software products.


For 60 years, Superior Group has provided productivity solutions organized into three complementary categories: People, Process, and Project Outsourcing. From contingent and direct staffing to managed service programs to business and recruitment process outsourcing, our services span the scope of total talent management. Headquartered in Buffalo, NY, Superior’s global reach extends throughout North America, South America, Europe, Asia, and Africa. Our customers benefit from adaptive, fully-customized solutions that yield sustainable cost savings, greater access to top talent, process standardization, proven compliance monitoring, optimized spend tracking and forecasting, measurable productivity enhancements, and consultative relationship management. To learn more, please visit www.superiorgroup.com.

TruStar Talent Solutions is a talent acquisition and recruitment process outsourcing (RPO) provider offering services in end-to-end recruitment solutions, managed search solutions, and talent consultation. Whether it’s finding talent for high-volume roles or strategic projects, guiding a critical search for an executive-level position, or serving as an extension of your talent acquisition strategy, we work with you to create a customized solution that fits your business objectives. We partner with growing start-ups to Fortune 50 companies to provide effective recruiting and talent solutions. TruStar was recognized as a finalist for the 2016 Best Places to Work and Inc 500 2017 fastest-growing companies. For more information, visit www.trustartalent.com.

Business leaders seek knowledge from other proven leaders, and the Wharton School of the University of Pennsylvania – one of the world’s leading business schools – is an engine of positive change. Each year, more than 9,000 executives worldwide choose Wharton Executive Education to navigate change and advance their leadership at every level. Our faculty bring a decidedly global mindset, focused on unlocking the value and opportunity that comes from delving into issues across geographic and cultural boundaries. And by tailoring our programs to your current business challenges, we create learning experiences that immerse executives in real-world business knowledge that will strengthen the leaders within your organization’s ranks. Website: WhartonEvolvingLeaders.com.

WilsonHCG is a global talent solutions leader that operates on the principle of providing true partnership to its clients. Delivering business-impacting talent solutions — including recruitment process outsourcing (RPO), talent consulting, contingent workforce solutions and executive search — WilsonHCG is transforming its clients’ businesses through their talent. Founded in 2002, the company’s global headquarters is located in Tampa, Florida. Its global capabilities span six continents and more than 35 countries. While optimizing clients’ talent strategies is essential, WilsonHCG recognizes the relationships it develops lead to the results its clients realize. Better People, Better Business.®

For over 70 years, Yoh has provided the exempt and non-exempt talent needed for the jobs and projects critical to our clients’ success by providing comprehensive workforce solutions that focus on aerospace and defense, engineering, health care, life sciences, information technology, telecommunications, energy, financial services, manufacturing, and hospitality. Yoh fulfills immediate resource needs and delivers enterprise workforce solutions, including managed services, recruitment process outsourcing, vendor management systems, independent contractor compliance, and payroll services. For more information, visit yoh.com.

SPONSOR PROFILES

Lisa Maxwell and her team are at the forefront of Executive Search specializing in Talent Acquisition executives for some of the largest corporate HR departments and senior leaders for top HR, RPO and Staffing providers. With a dynamic, results oriented approach, a large network of high-performing candidates and significant perspective on what makes a great leader in Talent Acquisition, Lisa Maxwell and her team at Gerard Stewart stand ready to help you build the leadership team that will drive your company to deliver the best recruiting services to your internal or external stakeholders.

Gerard Stewart is the official Executive Search Sponsor of the HRO Today Forum, North America

Gerard Stewart’s Managing Partner, Lisa MaxwellInvites You to the HRO Today Forum

[email protected]

www.GerardStewart.comAtlanta & London

40 HROTodayForum.com • 2016 HRO Today Forum Event Guide • #HROToday

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THERE IS AN ELEPHANT IN THE ROOM.It’s your Recruiting Challenges.

They can be mammoth. And they aren’t getting any smaller.Empty positions. Few qualified candidates. Looming deadlines.

Being responsible for recruiting can drive you nuts. Let Yoh develop a

world-class recruiting program for you. One that will help you stand out from the herd.

ENTERPRISE | PROJECT | POINT OF SERVICEKnow greater talent. | yoh.comTM

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Acro is a leader in global workforce management solutions, providing MSP, VMS, RPO, IC compliance, and staff augmentation services. Through a steadfast commitmentto client service, Acro helps clients reduce costs, streamline processes,and gain greater control of contingent workforce spend.

Contact us for a no-commitment consultation.

[email protected]

The right talent.At the right time.At the right price.

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“Recognizing employees is the simplest way to improve morale and employee engagement.” – Harvard Business Review

Achievers – The Recognition & Engagement Solution that Drives Business Results

HRO Today guide.indd 1 4/11/17 3:34 PM

Hudson is a leading provider of specialized recruitment, talent management and recruitment process outsourcing services in the Americas and worldwide.

Contact us today!us.hudson.com(888) 343-1422

A High-Quality, Consultative Talent Provider to Help Transform Your Organization

Great people. Great performance.

Hudson-HROToday-Ad-040517-final.indd 1 4/5/2017 12:50:13 PM

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The One-Experience Talent Platform to Recruit gr8. Worldwide.

www.gr8people.com

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www.rideau.com

GET THE FACTS FROM OUR CHIEF ANALYTICS OFFICER, DR. CHARLES SCHERBAUM, PHD MAY 2, 2017 AT 3:40 PM

RQ

OUR VISION: We inspire people to create

a better world

OUR MISSION: We build meaningful relationships

with personalized and creative recognition solutions

NOTES

human + intelligence

www.randstadsourceright.com

People are the future of your organization. And intelligence translates what you know now into what’s needed next. Together, these two elements deliver the power of Human Intelligence, a tremendous force for transforming business. Human Intelligence elevates the talent conversation. It embraces innovation. It intersects opportunities with agile solutions. And it lies at the heart of everything we do.

Randstad Sourceright delivers the Human Intelligence Advantage.

To learn more about our Human Intelligence Advantage, and how we are assisting client companies with best-in-class RPO, MSP and integrated talent solutions, contact us today at:[email protected] | 888.769.7277

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Innovative healthcare staffing isn’t just about finding people. It’s about finding answers.

That’s what Workforce Solutions from AMN Healthcare can help you accomplish. To find out how, visit AMNHealthcare.com.

NOTES

NOW OFFERING HRCI CREDITS*

This event has been pre-approved for general and business recertification credits by the HR Certification Institute.*

*The use of this seal is not an endorsement by HRCI of the quality of the activity. It means that this activity has met HRCI’s criteria to be pre-approved for recertification.


Thank you to our North America Board of Advisors for your ongoing support and leadership!

www.hrotoday.com/association

Gary Bragar NelsonHall

Valerie Eagan Girl Scouts USA

Beth Roekle Advantage xPO

Donna Sinnery Teknor Apex

Michael Spear Gate Gourmet

Jayson Saba Ceridian

Stacy Cadigan ISG

Courtney Cook Korn/Ferry Futurestep

Michael Drolet Pontoon Solutions

Mike Ryan Madison Performance Group

Elliot Clark SharedXpertise

Jill Goldstein Accenture

Lori Hock Hudson Global, Inc

Pat Klaman Randstad Sourceright

Taryn Owen Peoplescout

John Wilson WilsonHCG

Kristen Wright Cielo

Dan White AMN Healthcare


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Presents

Bringing CHROs Together for Invigorating Exchange

WWW.HROTODAY.COM/ASSOCIATION

THE CHRO TODAY EXECUTIVE NETWORK

• PROFESSIONAL DEVELOPMENT • INNOVATION • BEST PRACTICES • NETWORKING • NEWS

The networking and content community for advancing professionalism in human resources

Since 2002, HRO Today has been at the forefront of the service delivery industry and has an unrivaled network of content and contacts that have helped to shape how the HR industry has evolved. Our content is designed to enable HR to execute workforce productivity and offer a range of benefits such as better practices, functional training, networking in person and

online, regional and interest group meetings, opinion pieces, annual awards and much more.

HRO Today Services and Technology Association membership puts you in the community that serves to improve the business of HR for individuals, their companies and the industry as a whole. Become a member and join today!

NETWORK • LEARN • ADVANCE


PROFESSIONAL DEVELOPMENTAs a member you’ll learn, best practice share, and have access to all content and research posted online, as well as a digital subscription to HRO Today magazine. Regional provider and corporate practitioner members have unlimited employee access to compliment your employee development plans.

PEER-TO-PEER GLOBAL NETWORKINGMonthly Thought Leadership Councils (TLCs) in talent acquisition, talent management, outsourcing, and employee relations & services, as well as access to our online member directory and company profile pages. Association members also receive a discount to the HRO Today Forum and Awards Gala.

MISSIONThe networking and content community for advancing professionalism in human resources, improving the quality, effectiveness, and efficiency of HR operations, service delivery and technology strategy.

For more information, please contact: Zachary Misko, Global Executive Director at [email protected] or +1.215.606.9552.

www.hrotoday.com/association

JOIN TODAY!

RESEARCH

GAIN A COMPETITIVE ADVANTAGEExperience, knowledge, and reach. Leverage HRO Today’s research services to help you make more informed HR business decisions and to gain a competitive advantage.

HRO Today Research Fast-facts:Our research projects have generated

over 100 million impressions, and

provide 250 leads on average for

custom research for clients.

For more information please contact Chris Galione, at +1 215.606.9519 or at [email protected].

Featured HR PresentationsOur research is presented to over 2,000 executives at respected HR events globally

Research Clients Include:

Exclusive Research Opportunities

HRO Today Research Pick-ups in the Media

Presents

Bringing Talent Acquisition Executives Together for Invigorating Exchange

WWW.HROTODAY.COM/ASSOCIATION

TALENT ACQUISITION LEADERS EXECUTIVE

NETWORK TEAM (TALENT)

• PROFESSIONAL DEVELOPMENT• INNOVATION• BEST PRACTICES• NETWORKING• NEWS

6-8 November, 2017Dublin, Ireland

EMEA



Thank You SponsorsGold Sponsor Silver Sponsors

Talent Acquisition Leadership Lunch Sponsor

Highlights Include:• Building relationships with peers • Learning from the most influential HR

thought leaders• Increasing your profile• Unlocking new networking opportunities• HRO Today awards gala• iTalent competition• And much more!

REGISTER TODAY!

www.HROTodayForum.com/EMEA

@HROToday #HROTEMEA

HRO Today Awards Reception Sponsor

HRO Today Awards Gala Sponsors

Bronze SponsorSocial Media Sponsor

Global Technology Sponsor

HRO Today Awards Gala Supporting Sponsors


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APACHR-Driving Corporate Strategy

Hong Kong • 27-28 September, 2017

www.HROTodayForum.com/APAC@HROToday #HROTAPAC

Thank You Sponsors



Silver Workshop Sponsors

Networking Breakfast Sponsor

Talent Acquisition Leadership Lunch Sponsor

• New workshop-style format• Learn how to attract, engage and

retain top performers• Network with over 200 influential

HR executives and thought leaders• Attend the HRO Today awards gala

• See the latest HR technologies

The HRO Today Forum APAC event is the first fully-interactive HR conference designed specifically for HR executives in the APAC region.

RPO & MSP SOLUTIONSFROM ONE TRUSTED PARTNER

Learn why the timing is right for your organization to adopt Total Workforce Solutions. Visit peoplescout.com/whitepapers and download Total Workforce Solutions: Optimize Talent Acquisition by Blending RPO and MSP peoplescout.com

PeopleScout is trusted by businesses in North America and around the world for Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP) and blended Total Workforce Solutions.

Staff Management | SMX’s MSP division is now PeopleScout MSP. We offer our clients the combined strength of our award-winning MSP and RPO leadership and delivery teams and the benefit of increased efficiencies across people, processes and technology.

Documents

@HROToday #HROTODAY HRO Today Forum Event Guide · • Franz Gilbert, Vice President, Delivery and Operations, Korn Ferry Futurestep • Mark Royal, Senior Principal, Korn Ferry Hay