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8/18/2019 HRM 3 - Job analysis.ppt
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Job analysis
Job analysis is the systematic process of
determining skills, duties, and knowledge
required for performing jobs in organization.
Process of analysis results in two sets of data –
i. Job description ii. Job specification
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Questions Job nalysis !hould
nswer " #hat kind of physical and mental in$ol$ement is
required from the worker%
" #hen is the job to be completed%" #here is the job to be accomplished%
" &ow does the worker do the job%
" #hy is the job done%" #hat qualifications are needed to perform the
job%
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Job nalysis' (asic &uman )esource
*anagement +ool
+asks )esponsibilities uties
Job
nalysis
Jobescriptions
Job
!pecifications
-nowledge !kills bilities
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)easons or /onducting
Job nalysis" !taffing 0 &aphazard if recruiter does not know
qualifications needed for the job.
" +raining and e$elopment
" Performance ppraisal 0 1mployees should be e$aluated interms of how well they accomplish the duties specified in
their job description and role.
" /ompensation – 2alue of job must be known before rupee
$alue can be placed on it" !afety and &ealth – &elps identify safety and health
considerations
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+ypes of information collected for job
analysis" #ork cti$ities 0 #ork acti$ities and processes3
acti$ity records3 procedures used3 personal
responsibility
" #orker0oriented acti$ities 0 &uman beha$iors,
such as physical actions and communicating on
job3 elemental mo$ements3 personal job
demands, such as physical energy requirementetc.
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" *achines, tools, equipment, and work aids used
" Job0related tangibles and intangibles 0 -nowledge
dealt with or applied3 materials processed3 products
made or ser$ices performed
" #ork performance 0 1rror analysis3 work standards3
work measurements, such as time taken for a task" Job conte4t 0 #ork schedule3 financial and non0
financial incenti$es3 physical working conditions3
organizational and social conte4ts
" Personal requirements for job 0 Personal attributes
such as personality and interests3 education and
training required3 work e4perience
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Job nalysis ' Process
1
2
3
4
5
!teps in doing a job analysis'
/ollecting and recording job information
/hecking the job information for rele$ance 5 accuracy
#riting job descriptions based on the information
6dentifying -!7s and framing job specification
8pdation of information from time to time
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Job nalysis *ethods
" 6nter$iews
" Questionnaires
" 9bser$ation" 1mployee recording 0 Participant iary:;ogs
" /ompetency0based job analysis
" /ombination of methods
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6nter$iew
" 6nformation !ources
– 6ndi$idual employees
–
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Questionnaires
" 6nformation !ource
– &a$e employees fill
out questionnaires todescribe their job0
related duties and
responsibilities
" Questionnaire ormats – !tructured checklists
– 9pen0ended questions
" d$antages
– Quick and efficient way
to gather informationfrom large numbers of
employees
" isad$antages
– 14pense and timeconsumed in preparing
and testing the
questionnaire
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9bser$ation
" 6nformation !ource
– 9bser$ing and noting
the physical acti$ities
of employees as they
go about their jobs
" d$antages
– Pro$ides first0hand information
– )educes distortion of
information
" isad$antages – +ime consuming
– ifficulty in capturing entire job
cycle
– 9f little use if job in$ol$es ahigh le$el of mental acti$ity
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Participant iary:;ogs
" 6nformation !ource
– #orkers keep a
chronological diary:
log of what they doand the time spent on
each acti$ity
" d$antages
– Produces a more
complete picture of the job
– 1mployee participation
" isad$antages
– istortion of information
– epends upon employeesto accurately recall their
acti$ities
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/ompetency0(ased Job nalysis
" /ompetencies
– emonstrable characteristics of a person that enable
performance of a job.
" )easons for /ompetency0(ased Job nalysis – +o support a high0performance work system.
– +o create strategically0focused job descriptions.
– +o support the performance management process in
fostering, measuring, and rewarding'
"
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" &ow to #rite Job /ompetencies0(ased Job escriptions
– 6nter$iew job incumbents and their super$isors
" sk open0ended questions about job
responsibilities and acti$ities.
" 6dentify critical incidents that pinpoint success onthe job.
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Job escription"
!tates the tasks, duties, and responsibilities of job. 6t isimportant that job descriptions is both rele$ant and accurate.
" )apid pace of technological change makes need for
accurate job analysis e$en more important now and in the
future.
" #ould include 0
Job 6dentification – Job title, department, reporting
relationship, and job number or code
Job nalysis ate – ids in identifying job changes thatwould make description obsolete
Job !ummary – /oncise o$er$iew of job
uties Performed – *ajor duties
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Job !pecification
" )epresents minimum qualifications person shouldpossess to perform particular job
" !hould reflect minimum, not ideal qualifications
for particular job
" Job specifications are often included as major
section of job descriptions
" Problems if job description is inflated 0
*ay systematically eliminate some few fromconsideration set
/ompensation costs will increase
Job $acancies will be harder to fill
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