HRM 3 - Job analysis.ppt

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    Job analysis

    Job analysis is the systematic process of

    determining skills, duties, and knowledge

    required for performing jobs in organization.

    Process of analysis results in two sets of data –

    i. Job description ii. Job specification

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    Questions Job nalysis !hould

     nswer " #hat kind of physical and mental in$ol$ement is

    required from the worker%

    " #hen is the job to be completed%" #here is the job to be accomplished%

    " &ow does the worker do the job%

    " #hy is the job done%" #hat qualifications are needed to perform the

     job%

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    Job nalysis' (asic &uman )esource

    *anagement +ool

    +asks )esponsibilities uties

    Job

     nalysis

    Jobescriptions

    Job

    !pecifications

    -nowledge !kills bilities

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    )easons or /onducting

     Job nalysis" !taffing 0 &aphazard if recruiter does not know

    qualifications needed for the job.

    " +raining and e$elopment

    " Performance ppraisal 0 1mployees should be e$aluated interms of how well they accomplish the duties specified in

    their job description and role.

    " /ompensation – 2alue of job must be known before rupee

    $alue can be placed on it" !afety and &ealth – &elps identify safety and health

    considerations

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    +ypes of information collected for job

    analysis" #ork cti$ities 0 #ork acti$ities and processes3

    acti$ity records3 procedures used3 personal

    responsibility

    " #orker0oriented acti$ities 0 &uman beha$iors,

    such as physical actions and communicating on

     job3 elemental mo$ements3 personal job

    demands, such as physical energy requirementetc.

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    " *achines, tools, equipment, and work aids used

    " Job0related tangibles and intangibles 0 -nowledge

    dealt with or applied3 materials processed3 products

    made or ser$ices performed

    " #ork performance 0 1rror analysis3 work standards3

    work measurements, such as time taken for a task" Job conte4t 0 #ork schedule3 financial and non0

    financial incenti$es3 physical working conditions3

    organizational and social conte4ts

    " Personal requirements for job 0 Personal attributes

    such as personality and interests3 education and

    training required3 work e4perience

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    Job nalysis ' Process

    1

    2

    3

    4

    5

    !teps in doing a job analysis'

    /ollecting and recording job information

    /hecking the job information for rele$ance 5 accuracy

    #riting job descriptions based on the information

    6dentifying -!7s and framing job specification

    8pdation of information from time to time

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    Job nalysis *ethods

    " 6nter$iews

    " Questionnaires

    " 9bser$ation" 1mployee recording 0 Participant iary:;ogs

    " /ompetency0based job analysis

    " /ombination of methods

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    6nter$iew

    " 6nformation !ources

     – 6ndi$idual employees

     –

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    Questionnaires

    " 6nformation !ource

     – &a$e employees fill

    out questionnaires todescribe their job0

    related duties and

    responsibilities

    " Questionnaire ormats – !tructured checklists

     – 9pen0ended questions

    "  d$antages

     – Quick and efficient way

    to gather informationfrom large numbers of

    employees

    " isad$antages

     – 14pense and timeconsumed in preparing

    and testing the

    questionnaire

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    9bser$ation

    " 6nformation !ource

     – 9bser$ing and noting

    the physical acti$ities

    of employees as they

    go about their jobs

    "  d$antages

     – Pro$ides first0hand information

     – )educes distortion of

    information

    " isad$antages – +ime consuming

     – ifficulty in capturing entire job

    cycle

     – 9f little use if job in$ol$es ahigh le$el of mental acti$ity

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    Participant iary:;ogs

    " 6nformation !ource

     – #orkers keep a

    chronological diary:

    log of what they doand the time spent on

    each acti$ity

    "  d$antages

     – Produces a more

    complete picture of the job

     – 1mployee participation

    " isad$antages

     – istortion of information

     – epends upon employeesto accurately recall their

    acti$ities

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    /ompetency0(ased Job nalysis

    " /ompetencies

     – emonstrable characteristics of a person that enable

    performance of a job.

    " )easons for /ompetency0(ased Job nalysis – +o support a high0performance work system.

     – +o create strategically0focused job descriptions.

     – +o support the performance management process in

    fostering, measuring, and rewarding'

    "

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    " &ow to #rite Job /ompetencies0(ased Job escriptions

     – 6nter$iew job incumbents and their super$isors

    "  sk open0ended questions about job

    responsibilities and acti$ities.

    " 6dentify critical incidents that pinpoint success onthe job.

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    Job escription"

    !tates the tasks, duties, and responsibilities of job. 6t isimportant that job descriptions is both rele$ant and accurate.

    " )apid pace of technological change makes need for

    accurate job analysis e$en more important now and in the

    future.

    " #ould include 0

    Job 6dentification – Job title, department, reporting

    relationship, and job number or code

    Job nalysis ate – ids in identifying job changes thatwould make description obsolete

    Job !ummary – /oncise o$er$iew of job

    uties Performed – *ajor duties

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    Job !pecification

    " )epresents minimum qualifications person shouldpossess to perform particular job

    " !hould reflect minimum, not ideal qualifications

    for particular job

    " Job specifications are often included as major

    section of job descriptions

    " Problems if job description is inflated 0

    *ay systematically eliminate some few fromconsideration set

    /ompensation costs will increase

    Job $acancies will be harder to fill

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