Holiday Parks Management Issue 17

February 2015 • Issue 17The Ultimate Suppliers Guide For Holiday Parks, Cara

van Parks, and Campsites Holiday Parks Management

www.HolidayParksManagement.com

FOOD ALLERGIESand

INTOLERANCES

Please speak to our sta� about the ingredients

in your meal, when making your order.

Thank you.

TELEPHONE:

01432 263219

THURSDAY 24TH - SATURDAY 26TH SEPTEMBER 2015STONELEIGH PARK WARWICKSHIRE CV8 2LZ

The Glamping industry is long overdue an event of its own. A place to gather and network, toshowcase the latest and best it has to offer and present itself to an ever growing market place.

The Glamping Show will be a dedicated event bringing manufacturers and suppliers of every type of structure,product and service together in one place where new and existing businesses can explore the opportunities thatGlamping has to offer.

Nina Blanchard, Managing Director

“The Glamping Show is a fantastic idea and the timing is exactly right. HPM is fullybehind this fascinating and exciting sector.”

WHO SHOULD EXHIBIT?

Bell TentsCamping VansCamping WagonsConsultants and PlannersEco ToiletsGypsy CaravansLandscapingLightingLog CabinsMagazines and WebsitesMedieval TentsOutdoor Garden OfficesPortable Toilets/WashroomsSafari TentsShepherd HutsSolar EnergyStorage ContainersTipisTree HousesUtilities and AccessoriesWigwamsWooden Tent StructuresYurts

Adventure ParksArchitectsCamping and Caravan ClubCamping SitesCaravan ClubCaravan ParksCountry HousesEnglish HeritageFarmersFestival OperatorsFisheriesGlamping SitesHoliday Park GroupsHoliday Parks IndependentHotel OperatorsNational ParksNational TrustsPre Pitched Tent OperatorsPubsTheme ParksVisitor AttractionsWoodland ManagersZoos

WHO IS GOINGTO ATTEND?

SEMINAR’S ANDWORKSHOPS

Contact: Dan Wiseman, Show ManagerE: [email protected]

T: 07958 030 785W: www.theglampingshow.com

Supported by

Experts will be hosting a full seminar programme on all Glamping related issues. Assisting to increase revenues, service, profit and guests!

2

3

Produced by Print Plus 01432 272025 www.printplushereford.co.ukMaggie Media Ltd 7378641 Vat Registration 128 6998 57 © Copyright 2015

I have just returnedfrom The Caravan,Camping andMotorhome show atthe NEC where I havebeen manning ourstand. What a greatshow and whatamazing fun it was toget immersed in this

fantastic industry again. A big thanks to all the fellow exhibitors, friendsand contacts that helped out during the weekand hello to all the park operators we met. A special big hello and thanks to Celtic Parks,It was a pleasure to speak to you.

In fact exhibitions feature quite highly in thisissue as we have reviewed the amusementshow, EAG Int’l and VAE Expo which tookplace in January. Exhibitions are always afantastic way to find out what is new andexciting and EAG and VAE delivered inspades.

We also announce the launch of THEGLAMPING SHOW, which is set to take placeat Stoneleigh Park in Sept. Dedicated to allthose who run Glamping sites or are thinkingof adding the offer to an existing park or site,this dedicated event will show all that is bestin this booming sector.

As minds turn to the new season we alsohave our usual round up of new products andcompanies that can add value to your parkand on a more serious note, an in depthfeature covering the implications of the newlegislation covering Food Allergy andIntolerance that came into force in Dec 2014.As usual this legislation seems to have hasslipped into place and many operators maynot be fully aware of quite what it means orwhat they have to about it. The articleexplains how it works, what is expected of allbusinesses providing unpackaged foods andwhere you can go to find help.

I’m really looking forward to the new seasonand hope to see more of you out and abut atshows and meetings.All the best Nina

NEXT ISSUEFEATURES INCLUDE:

WHATS IN THIS ISSUEAllergens AwarenessEAG and VAE Show Brief to Show Round UpUnmanned EntertainmentSwan Events Launch The Glamping ShowPlay Case StudiesLandscapingHPM Directory of Suppliers

Let’s Study Play

Amusement Benefits

Child Safety Precautions

The Glamping Show

Designer Glampers

Tips and Treats

Holiday ParksManagement WHAT’S IN THIS ISSUE

EAG and VAE Show Round Up- 04 - 06

Unmanned Entertainments 08 - 12

The Glamping Show Launch 14

Glamping 14-17

Energy 18 - 20

LinkedIn Teatime Talks with Adam Beckett 21

Allegen Awareness 22 - 24

API & Child Play 25 - 27

Landscaping 28 - 33

HPM Directory 34 – 40


TELEPHONE:01432 263219

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Exhibitors at the recentEAG and VAE expos havereported a high level ofsatisfaction with thecalibre of visitors andbusiness opportunitiesdelivered by the twoshows. For many EAGexhibitors, the new VAEbrought additionalbusiness, whilst thoseshowing at VAEappreciated theadditional traffic createdby the longerestablished neighbour.

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Breakdown of features:

Music System

The Entertainer Touch ScreenKaraoke Machine

The Entertainer TouchScreen Game Machine

Touch Screen Pub Jukebox

On Screen PromotionFeatures

The Entertainer from Mediatheme: It pays for itself!

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For all those holiday parkoperators who includecoin-op amusements

and a ticket prize retailoffering, you will be well awareof the importance of topperforming machines in a well-run area, adding to the visitorholiday experience as well asprofit return.

RLMS Sales, a name that has becomesynonymous with the supply of gamingmachines, is stepping out with a newventure for 2015 with the launch of the F5Vortex, a brand new, coin-op ticketredemption booth that it has beenworking on throughout 2014, inconjunction with the product’s designer,Marcus Sheehan.

Phil Boulton, MD RLMS Sales, took timeout to explain why he is clearly excitedabout this year's launch.

So, tell us a little about the F5Vortex?

We've worked with Marcus and BirthdayBlaster for the past couple of years. Wesalivated at the prospect of a coin-operated Vortex and to be fair to Marcusand his team, they have come up with afantastic product with a unique way ofhandling the prize tickets. 2014 had beenthe development year for it and we havebeen trialling it since April 14 on highprofile sites and it really has proven to behit with both the paying public and siteoperators. It's ticket redemption with adifference, falling into the 'experience'category, allowing a £2 price of play inmany venues, with customers leaving thebooth feeling exhilarated and withhandfuls of redemption tickets as theirprize. With its official launch at EAG 15,first build units will be available for sitingready for the Feb half-term. It was one ofthe non-gaming stars of the show.

Who’s your target market for F5?

The F5 Vortex is a perfect fit for any venuewhich has a ticket redemption offering aspart of its portfolio of amusementmachines. Our target markets are holiday

parks, FECs and bowling alley operators;all locations where visitors and playersalmost expect an array of redemptionequipment. F5 Vortex will add to theirexisting offering yet with the confidencethat there is nothing quite like this! Is it fully tested?There were initially four machines builtwhich had been tested with high profilenational operators in a variety of venuesincluding bowling alleys and holidayparks throughout last summer and anFEC on the South coast. We weredelighted with the response from playerswhich fed through to really strongcashboxes offering a fantastic ROI, for aproduct which we’re going to market at£6,995. There is nothing else like this onthe market.

Who’s building the F5?As with all products, there’s a materialsupply chain. So Marcus and BirthdayBlaster are behind the concept andproductdesign and,given the factthat we arepart of theBell-FruitGroup, it madeabsolutesense thatBell-Fruit gotinvolved. Theywill addincrediblevalue on theengineeringand assemblyfronts. This willresult in aqualityassuredproduct, as isthe case withall productsthat leave theirNottinghamfactory,whether theyare their ownor for thirdpartymanufacturing.Details of allproducts canalso be found

on the Holiday Park Management Websitewith links to RLMS Sales and productspecific details, including, in some cases,video links.

Boulton concluded: “Whilst salescontinues to be our core commercialmodel as most operators prefer to ownthe equipment and retain the wholecashbox (less duties), we are also opento discussing Revenue share options onsome products and indeed can also offeran installation and service package fromour sister company, Gamestec, the UK’slargest service network of pay-to-playleisure machines.”

All enquiries should be made direct toRLMS Sales on 0845 603 6666.

“There’s a Storm Coming”… BOOST YOUR Profits within your Amusement & Ticket


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Discover the best ofBritain by spending anight under the stars

in a fabulous new glampingtent with adventure campingprovider Ready Camp, whichis owned and run by TheCamping and CaravanningClub.

The Ready Camp tents can be foundon 17 highly acclaimed Camping andCaravanning Club Sites and offer value-for-money holidays close to many ofBritain’s most loved tourist spots.

The network allows holidaymakers totour and explore Britain without theadded expense of having to purchasetheir own camping equipment, safe inthe knowledge they’re staying with atrusted campsite operator.

Stretching from Luss and Scone inScotland, to Bala in Wales,Sandringham in East England, andVeryan in Cornwall, the campsites have

been carefully selected to ensure thereare plenty of local activities nearby forall the family to enjoy. From beachbreak or rural escape to family fun atAlton Towers Resort, Ready Camp hasgot it covered.

With accommodation for up to sixpeople, there’s plenty of room for all ofthe family to spend a night undercanvas. The glamping units come fullyfurnished with a double bed, a triplebunk bed and single stow-away bed.There’s also a kitchen – with a fridge,microwave and hob – basic cookingutensils, crockery and cutlery, a sofa,dining table and chairs, a lockablestorage cabinet, electric sockets andlights.

There’s no need for holidaymakers to filltheir vehicles to the brim as all they’llneed to bring on a Ready Camp breakare bedding and towels. Washroomfacilities are available on all Campingand Caravanning Club Sites, whereholidaymakers are guaranteed highstandard, clean facilities.

A holiday with Ready Camp costs fromjust £20 per tent, per night in lowseason.

Robert Louden MBE, Director General,said: "Ready Camp takes away thepressure of purchasing andtransporting camping equipment andour holidays are the perfect way forfamilies to try the popular pastime in ahome-from-home environment.

The range of Camping andCaravanning Club Sites that offer ourglamping tents means holidaymakerswill be able to tour around the UK andexplore the best that Britain has to offer.It’s a great way to experience campingfor the first time – and at a fantasticprice.”

For more information and to bookonline, visit: www.readycamp.co.uk

Club launches newGlamping tent network


The Overnight

SensationA choice of Models• The Standard • The Family Pod• The Mega Pod • The MegaPod-S

Premium materials and refined construction throughoutInternational DistributionOver 80,000 Pod stays in 2013Over 600 pods operational or for hire/rental marketOver 150 sitesDelivered to your door ready to pitch

T: 07776 203490 E:[email protected] www.thepod.info

All Teifi Valley Camping Huts are made to the higheststandards, sourced from sustainable woodlands

INCLUDED IN PODDouble glazed doors Lockable Windows & doors2 internal lights 1 external lightSmoke detector

49% of holidays occur outside of the peak times, giving yourpark all year revenue.

Call 01239 652800info@teifivalleycampingpods.co.ukwww.teifivalleycampingpods.co.uk


The team behind the internationallyacclaimed Feather Down Farm Daysholidays is proud to introduce a

number of glamping innovations to suitthose looking to get back to nature on someof the UK’s loveliest working farms, withoutcompromising on comfort or luxury.

Brand New Canvas Frills Lodges with en-suitebathroomThe Canvas Frills Lodge is yet another new innovation fromFeather Down – a luxurious tent boasting even greaterpracticality while never compromising on allure, with an all-important en-suite bathroom. With a beautifully decoratedwooden bathroom interior, guests may now enjoy an instanthot shower (heated by gas), and in the right style. Thebreakfast of freshly laid eggs just collected by your childrencan now follow the shower, entirely in the comfort of yourlovely 56m2 living space.

Brand new Canvas Lodge for small groupsFor larger families and groups of friends, there is the CanvasLodge for 10 people, currently available on Canfields Farm inWest Sussex. Behind thick protective canvas keeping warmth

in without shutting the sounds of nature out, turn-of-the-century farmhouse tent interiors evoke a time when daily lifeproceeded at nature’s pace. Balancing practicality andfeeling, all of the spacious and cosy tents include properbeds with warm blankets and soft pillows, and flushingtoilets.

Brand New Log Cabins on the farmThe company has just launched its brand new log cabinholidays. Available at Howbeck Lodge Farm in the LakeDistrict National Park and at Warren Farm in the beautifulMendip Hills near Cheddar Gorge, the rugged cabins willbring an extra sense of adventure to the family holiday, whileproviding all the warmth of hearth and home. Full of frontierflavour, the cabins feature rocking chairs on the veranda andturn-of-the-century farmhouse interiors.These are now spread across the space of a mezzaninemeasuring 50m2. But don’t expect TV or wireless – the ethosof a Feather Down holiday is to get away from the stressesand distractions of modern living to reconnect with natureand the family.

Website www.featherdown.co.ukor call 01420 80804

Original Pioneer ofGlamping, FeatherDown, sets innovative2015 trends


With more than 30 years’ experienceat the forefront of the industry, ourmetering products have become

synonymous with accuracy, reliability andease of use. Our flagship product for manyyears, the Electrocard CPM Card Meter, hasbecome a familiar sight to thousands ofclients and consumers at holiday parks,marinas, local authorities and housingassociations across the UK and Europe.

Our product range includes:Card-operated electricity metersRechargeable electricity cardsDesktop charger and softwareDisposable electricity card tokens

Since its acquisition by Energy Controls in 2009, DigiCardSystems Ltd has redeveloped and reintroduced a 21stCentury version of our best-selling electricity meter, nowboasting the latest RFID contactless technology for evengreater security while remaining excellent value for money. Apioneer of the original ‘magnetic-stripe’ pre-payment cardsystem, DigiCard Systems has unrivalled experience in theUK and European leisure industry, and is now able to offer aneasy and affordable upgrade path to the latest RFID (RadioFrequency Identification Device) technology.

All our products are designed, tested and approved to meetall current UK and European Measuring Instruments Directive(MID) standards and the demanding requirements ofEurope’s largest energy supply come-mail: panies.

Tel : 0845 230 4535Website :.digicard.co.uk

DigiCard Systems Ltd is a worldleader in the design and

manufacture of pre-payment,card-operated electricity meters.


In April 2013, Ardler Community Complex, acouncil-run facility in the northern suburbsof Dundee, hosted a National Body

Building Competition. Specifically, it was anOpen event for competitors from all over theUK – free from the silly rules and regulationsnormally associated with Federation-run body-building events. Their event attractedapproximately 60 male and female competitors

and around 500 spectators and was considereda resounding success. A small fly in theointment, however, was the ratherembarrassing state of the showers andchanging areas at the Ardler Complex. Withaspirations to establish the Ardler OpenChampionship as an annual event in the body-building calendar, it was strongly felt thata major refurbishment of the shower andchanging areas was a necessity.

The complex, which features two squash courts, a games hallwith spectator gallery, dance studio, cardiovascular fitness roomand a weights room, had periodically been upgraded over itsoperational lifespan, yet the shower and changing areas wereoriginal from when the Ardler Centre first opened, 38 yearsearlier in 1975. The grouped shower installation comprisedexposed pipework runs, mechanical timed flow controls andfixed shower heads.

Read more on Holiday Parks Managementwww.holidayparksmanagement.com/ardler-community-complex

Ardler Community Complex

20 www.HolidayParksManagement.comwww.HolidayParksManagement.com

With over 20 years’experience behindus, we are well

placed to offer the mostcomprehensive range ofmetering products as well asexpert advice and experiencein today’s increasinglycompetitive marketplace.

What we doEnergy Controls provide a fullymanaged metering service, from initialdiscussion and product evaluation toinstallation & training services that canbe tailored to meet your specific

requirements. We also provide securedata hosting, as well as completemanagement and aggregation ofenergy data for our customers from ourspecialist IT centre in Warwickshire.

Our commitment to qualityEnergy Controls appreciates theimportance of accurate metering, andwe have a good understanding of howthis can affect our customers’relationships with their consumers. Forthis reason, we guarantee to supplyonly the very latest metering productsand systems that have been designedand manufactured to meet the highestspecification of the UK’s energy supplycompanies.

All our products are designed, testedand approved to meet all current UKand European Measuring InstrumentsDirective (MID) standards and thedemanding requirements of Europe’slargest energy supply companies.

Established in 1991, EnergyControls are an award winningspecialist supplier of electricitySMART meters and metering

systems.

Haven are trialling SolarPower on their caravans.They are joining forces with Willerby

homes to come up with solar powered homes.They are looking to reduce their spend by£200-£300 worth of electricity per annum

Ian Elliot- Managing Director at Horizon Leisure Homes LtdHi Adam, we looked at this last year and was going to offer it as an option onsome of our ranges. Regards Ian

Andrew Muir - Hi, We have one with 1.5kw and one with 4kw Just organisinggetting another 4kw system. We run hot tubs and our units are twins, currentelectric £700-£1000p.a

Adam BeckettEnergy Management / Energy Marketing worth having then Andrew - are thepanels fitted onto static caravans or lodges ? Ian, are you going to push thisforwards then ? How do the numbers add up for you / the park owner? surelythere's a marketing advantage here if the demand is there .. Andrew Muir Director

Adam, ey are on lodges. What's the difference between a lodge & a caravan ?

Andrew Chance - Business Development / Air conditioning Engineer at OIPLeisure Certainly an emerging market, as Ian Elliott knows our company hasbeen involved with solar panels, and Air conditioning.

Our latest project is to use Solar power, to power the Air Con units, instead of thewarm air being discharged to the atmosphere, it is dissipated in the water tank toprovide hot water. A further benefit is any excess energy can be stored in a batterybank, and used for lighting using 12 v led types.

e project is still far om accomplished, but will happen.

On which note any sites interested in working with us feel ee to get in touch. Andrew I would suggest perhaps that lodges are more expensive than staticstherefore the investment required as a percentage of capital cost is greater onstatics. Do end users have that disposable income and in a lot of instances havelimited interest in alternative power sources.

Simon Tuffrey Brought this idea 2 years ago

Andrew MuirHas anyone ever altered a hot tub so as to have a hot water tank with animmersion run om the PV

Also currently we purchase our LED GU10's at £2.50 each with 2 year warranty(32 per unit) so not cheap does anyone know of a better deal.

We are currently organising a 4KW pv system prefer sunpower panels if anyoneknows anyone who'd like the work (quoted £5200 we supply scaffold)Andrew Chance you are spot on, down to earth people buy caravans, other peoplebuy over priced caravans and call them lodges.

Ours are lodges, £150-170k they are on a chassis the same as a caravan, have atow ball and are held up with axle stands, I nearly got lynched when I oncereferred to them as caravans. Soooo funny.

Adam Beckett - Excellent contributions, thank you all. Yes the key to open this opportunity up is affordability - and theremust be a way to make it work to the greatest extent possible, wejust have to think our way around it.

I'll refer to the statics / lodges as 'accommodation' to keep thingssimple and not get too mixed up with owner demographics ( I doagree this has an impact but I want to stay focused on subject )

1. where occupants pay for their own energy / purchase or owntheir own accommodation there is an obvious case for having solarinstalled - so with owner occupied residential parks the case is clearcut IMO.

2. where occupants pay a charge to cover the cost of energy to thesite owner, it gets complicated. park owners do have a headachewhen it comes to certain occupants using far too much energy, somuch so that I have seen cases where site owners are starting to fitmeters to each unit.

perhaps it may make sense for the site owners to reward anyonethat fits solar panels by footing / sharing the upfront cost of fitting asub meter to those that fit solar to their accommodation?

So, occupants use less energy, good news for everyone ( the parkowner uses software to monitor the usage of accommodation unitswhere solar panels are fitted and bills them; software solutions existto automatically print off an invoice )

[ Feed in tariff would be due to whoever paid the cost of fitting solar- this is another aspect that would however require a software billingsolution ]

To reiterate, benefits are that an owner of accommodation fitted withsolar panels gets the benefit of lower energy bills and feed in tariffpayment where this may have not been an option before.

Park owners benefit from less energy usage as a by product ofusing sub metering and energy monitoring since occupants wouldalso be more energy usage conscious as well as drawing lessenergy from main supply.

Now this is just my initial stream of thought - something tells me thatthere is a way to make it work and that there is a substantialopportunity involved for all who want to take it in some shape orform. This is turning into a great discussion - so long as we keep focusedon the end goal I believe we can find a real solution as opposed tothe conversation thread just petering out.


Linkin TeatimeTalks

Written byAdam BeckettHaven trial solarpower on theircaravans


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The lead trade body for the UK playsector is urging political partiescampaigning for this year’s General

Election to make play a policy priority.

Provision of high-quality play facilities in local communitiesnot only has a vital role to play in tackling the nation’scatastrophic physical inactivity epidemic, but also addresseswider social problems like social exclusion, anti-socialbehaviour and community cohesion, says the Association ofPlay Industries (API).

API Chair Michael Hoenigmann says: “Every child has afundamental right to play but there are many localcommunities that have nowhere safe for their children toplay. At the same time that childhood obesity and physicalinactivity are rising and young people’s relationship with theoutdoor world is dwindling, austerity measures are puttingchildren’s right to play and their health and well-being atrisk.”

The Association calls on politicians for investment in high-quality public play facilities and parks, particularly in deprivedcommunities, for children’s needs to come first whenplanning new play facilities, for long-term funding for allschools to provide more and better opportunities for activeoutdoor learning and play and to improve provision of PEand sport, and for measurement of children’s physicalliteracy within the Ofsted inspection regime.

In full, the API makes four key asks: 1 Children are more physically active if they have access towell-designed, high-quality outdoor play facilities. Well-designed play spaces act as a ‘signpost’ for children toaccess the outdoor world. Public parks should be hubs forphysical activity for people of all ages, including youngchildren, teenagers and seniors. Investment in, andsubsequent maintenance of, public play facilities should be agovernment priority, particularly in deprived communities.2 Local authority procurement practices are protracted,consume time and money, stifle the development of high-quality play facilities and fail children. Play is a childdevelopment issue. Decisions about local play provisionshould be made by specialists within local authorities whounderstand the benefits of play and the needs of localcommunities, not by procurement departments.3 Increased physical activity levels are directly linked togreater concentration and academic attainment. Schoolsplay a key role in encouraging children to be more active

throughout the school day. The Sport England PrimarySpaces programme should be extended to every school,with broader scope to incorporate a wide variety of physicalliteracy activities, not just ball games.4 Active outdoor learning and play at school are as importantas PE and sport in encouraging children of all capabilities tobe more physically active, as well as improvingconcentration, classroom behaviour and academicperformance. A measurable outcome for physical literacy inschools with agreed minimum levels of physical activity,outdoor learning and play should be mandated in all schoolsas part of the National Curriculum with outcomes assessedwithin the Ofsted framework.

Evidence of the benefits of high-quality play provision can befound in Tim Gill’s report, The Play Return: a review of thewider benefits of play initiatives[1] and the Association ofPlay Industries’ policy document: Community benefits ofchildren’s play areas[2].

The API is the lead trade body within the UK play sector andcampaigns at the highest levels for policy recognition of thevalue of play. The association represents approximately 85per cent of UK play industry companies includingmanufacturers, installers, designers and distributors ofoutdoor and indoor play equipment and safety surfacing.

CHILD’S PLAY ANELECTION ISSUE,SAY UK PLAYINDUSTRIES


Jupiter Play Case Study ForAbbey Park Evesham

This client requested to have an embankment slideon an existing south facing slope. Due to itssouthern prospect this could be dangerous. Theheat of the sun would force it to become unusablein summer months so we built a tube slideunderground; utilising the natural form of the slope.

The area that we designed was a small part of amuch larger scheme designed by the local authorityalthough it sits adjacent to the larger site is hasindividual character and is a completely bespokesolution. The site is located on the boundary of aScheduled Ancient Monument.

When designing the site we have considered howchildren would use the space and their movementpatterns. We created a route around the areathrough the use of stepping posts and a bespokeclimbing net unit to span over the slide’s routeunderground.

The underground slide is not only a functionalsolution but it has become part of an excitingspace. The elements of play and the considerationof the surrounding protected landscape has createdan area with its own individual character, qualitiesand play experience.

Edinburgh 0131 445 7989Nottingham 0115 969 [email protected] http://www.jupiterplay.co.uk/

Play Case Studies


Sovereign has completed a £30,000woodland play area refurbishment forone of Britain’s top holiday parks.

Visitors at Darwin Forest Country Park can now enjoy a range ofphysically challenging play equipment for children of all ages.Andy McKay, Area Manager at Sovereign commented: “ThePark wanted to create a wow-factor for visitors upon arrival. Itsnew facilities include a large adventure play tower, play train anda jumbo climbing frame. The area was completed with colourfulslip resistant surfacing and heavy duty seating for parents.”

“Given our forest setting, we wanted a company with greencredentials whose products were in keeping with our naturalenvironment. Sovereign ticked all the boxes,” concludedLyndsey Grayson, Parks Director.

For more information visit www.sovereignplayequipment.co.uk.

SovereigncompletesFive StarHolidayPark

installation


See it now at your Kubota dealer. For more information or to fi nd your local dealer call: 01844 268 000 or visit: www.kubota.co.uk

THE NEW, EVEN BETTER STW COMPACT TRACTOR SERIES

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Heavy duty tasks are light work thanks to the STW’s high torque, low noise Kubota diesel engine plus a host of standard features including the exclusive Bi-Speed turn for enhanced and effortless operation.

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Designed to enhance the outdoor lifestyle of todays modern Holiday Homes & Static Caravans, leading UK manufacturer FENSYS supply the very highest quality & specification, low maintenance UPVC Decking and Skirting systems.

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Decking and Skirting systems.quality & specification, low maintenance UPVCUK manufacturer FENSYS supply the very highestmodern Holiday Homes & Static Caravans, leadingDesigned to enhance the outdoor lifestyle of todays


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Fensys offer standard as well as bespoke veranda designs, Your ideas welcomed...

4 window matching wood grains are all available.contrast your holiday home. White, cream, beige as well as Choose from 8 balustrade colour options to match or Made to match...

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Bradshaw has a range of vehicles thatare ideal for holiday parks and resorts.Whether you want people movers or

utility vehicles, Bradshaw exclusively useClub Car vehicles for reliability and rock solidengineering that will not let you down.

People movers are available in 2, 4, 6 and 8 seaters andcome with optional extras such as weather-proof protection.The range is ideal for transporting staff and visitors aroundsite facilities.

The Club Car Carryall utility vehicles are go-anywhere, do-anything vehicles, making them ideal even on rough terrain.The range includes various sizes and options and is great forany groundwork and maintenance jobs, as well as movingequipment or supplies.

Vehicles come in electric and petrol and we offer leasing orrental options to keep within your operating budgets.

If you would like to speak to a member of the Bradshaw teamplease call 01780 782621 or [email protected]

Transport Solutions.…

Sales; Service;Parts for all MakesOffice;01233 750111Mobile; 07852128759

contact Tony Parker Sales DirectorEmail; [email protected]


The popularity oftimber decking as anoutdoor surface is

growing and yet here in theUK, we are experiencing anincreasing amount of wetweather. DeckWright Anti-Slip is a professionallydeveloped and testedproduct that is suitable forcommercial, heavy trafficareas where there is a highrisk of slipping.

Timber decking can become lethalwhen wet and businesses such asholiday parks and camps are all tooaware of this risk to their business.Whether there is a need for brand newdecking or a requirement to anti-slipalready laid decking, DeckWright canbe the solution.

DeckWright Anti-Slip InsertsAlready got the problem of slipperydecking? DeckWright Inserts canrobustly fix to the majority of grooveddecking that has already been laid andcreate a reassuringly safe surface formany years to come.

Supplied in flexible lengths, DeckWrightInserts are a resin and aggregatecreation that can be cut to size and

adhered to a groove witha specially formulatedadhesive. They look greatand significantly reducethe risk of injury on wetdecking. Such is theirflexibility, DeckWrightInserts can be fitted tothe entire decking area orsimply key walkways andsteps.

Made by Hull based WJ Group, achoice of coloured DeckWright Insertsis also available and a short videoexplains just how easy they are to fit.

DeckWright Anti-Slip ServiceWJ Group also offers an anti-slippingservice for timber decking in its Hulland Rochester sites. Almost anygrooved board can be transformed intoa safe, anti-slip decking product andthis service is ideal for businesseslooking to undertake a brand newdecking project. With no minimumorder, the price is simply per linearmetre and swift lead times areavailable.

DeckWright Anti-Slip has been fullytested and approved by the Health andSafety Laboratory in Buxton inaccordance with BS7976: 2002. Theanti-slip decking manufacturingprocess is independently QA audited

and is compliant withISO 9001: 2008.

Mark Eggleston, WJGroup MD comments:“DeckWright Anti-Slip hasreceived much attentionfor both commercial anddomestic use.Businesses such asholiday parks haveexpressed interest astimber decking is

commonly installed in such locations andused heavily by the public. Recent summershave of course demonstrated the impact ofunpredictable weather!

DeckWright is a professional, costeffective and long-lasting solution to aknown problem. Once installed, there isno need to re-apply or re-install; it willwork with the timber for the life of thedecking.

We welcome all enquiries aboutDeckWright Anti-Slip, whether large orsmall. We work directly with manycompanies and have merchantsretailing DeckWright Inserts in manyparts of the country”.

For further information please call01482 338950, email [email protected] or visit the WJ Groupwebsite (www.wj-group.co.uk).Samples are available upon request.

Don’t slip up, useDeckWright Anti-Slip!



Entertainment Software Made EasyConnected Entertainment providesan easy to use touch-screenentertainment system calledJigsaw™. Jigsaw™ is a uniquelydeveloped PC based softwareproduct, hosting best in classcontent: Music, Karaoke, Bingo,Linked Bingo, Games and In-venueAdvertising.

T: 01482 467038E: info@connectedentertainment.co.ukwww.connectedentertainment.co.uk

HPM DIRECTORYHorne Engineering LtdSince 1909, Horne Engineering Ltd hasbeen at the forefront of the design,development and manufacture ofthermostatic valves for mixing andtemperature control applications.We have a broad range of thermostaticmixing valves and pre-plumbed surfacemounted shower panels to ensure safe andcomfortable delivery of warm water forhandwashing, bathing and showering.

T: 01505 321455www.horne.co.uk

Rex Building and maintenance LtdAll types of building workundertaken, from office buildings,glamping buildings, toilet blocksand Conversions.Plumbing, plastering, painting,refurbishments and decking.

T: 07917 858566 – Rex DoveyE: [email protected]

RLMS SalesFor all those holiday park operators whoinclude coin-op amusements and ticketprize retail as part of their offering, you willbe well aware of the importance of topperforming machines, in a well-run area,bring to the holiday experience as well asadding all-important profits to your bottomline. With our vast range of brand leaderproducts, our dedicated team will ensureyou are offered the very best products onthe market at competitive prices.

T: 0845 603 6666www.rlms-sales.com

ADVERTISE YOUR COMPANY

Advertise your company as a Diamond Listing on Holiday Parks Management Website and receive a free x 4

inserts into the directory of Holiday Parks Management Magazine

Contact Nina Blanchard/ Nikki Fisher 01432 263219/ 07799430327


ENTERTAINMENTWORLD OF RIDESFrom our World Of Ridespremises in County Durham wesupply major shopping centres,retailers, visitor attractions, funfarms, holiday parks, gardencentres, family entertainmentcentres with coin operated carsand battery operated cars.T: 0191 49 20 999E: [email protected]

HPM DIRECTORYENTERTAINMENTPARAGON ENTERTAINMENTParagon Entertainment has developeda portfolio of branded attractionconcepts to license to owners andoperators of holiday parks, visitorattractions, family entertainmentcentres (FEC’s) and play centres.Paragon has the pedigree to attract world-class brand partners andthe ability to develop those brands into instantly recognisable anduniversally appealing attraction concepts.T: 01904 608020E: [email protected]

ENTERTAINMENTILLUMINATE DESIGNThe company has recently been working withone of the leaders in the UK leisure business,Bourne Leisure, which operates three of theindustry’s most successful brands – HavenHolidays, Warner Leisure Hotels and Butlins.The leisure group has invested in technicalupgrades across its 51 UK venues, andIlluminate Design has handled every aspect ofthe project.

T: 01223 969694E: [email protected]

PARK MANAGEMENTARRONBROOK LEISURE HOMESArronbrook Leisure Homes is anaward-winning manufacturer ofbespoke holiday homes that areenjoyed by holiday-makers acrossthe UK and Europe. The family-runfirm has been successfully tradingfor more than 25 years and puts itspopularity down to the fact thateach caravan is handmade andcan be created bespoke to acustomer’s taste.


PARK MANAGEMENTMAXXTON BOOKING MANAGEMENT SOFTWAREMaxxton is a multinational softwarecompany which has been providingcutting edge IT solutions and servicessince 1987 to the holiday and tourismmarket. Working in close partnershipwith their clients, They serves a variety of organisations of all sizes:holiday parks, multi-property groups, campsites & RV parks,independent hotels, serviced apartments, tour operators andvacation rental organizations.Maxxton was the first company in Europe to launch a fullyintegrated, cloud based Enterprise Resource Planning systemspecifically for the hospitality industry: Newyse ERP.T: 0121 122 5125E: [email protected]

PARK MANAGEMENTNEWBOOK PMSNewBook is a state-of-the-art newplatform specialized for holidayparks and Caravan Parks. Builtusing more than a decade’s worthof feedback and experience fromexperts, NewBook is browser-based, intuitive, highly responsiveand incredibly flexible. Itstreamlines accommodation andreservation tasks so everything can be managed from one place,whether in the office, at home, on-site or on the move.T: 01732 409 999E: Chris Petty [email protected]

PARK MANAGEMENTOMAR PARK DEVELOPMENT SERVICESOPDS can project manage adevelopment, help with salesand marketing of homes or offerrental advice, in fact we can helpwith any development oroperational issue a holiday orresidential park might face. We can also help own landers, farmerswho would like to site a lodge or residential home on their own landour garden space, we can advise on planning and manage the hardstanding construction and home delivery and siting stages, throughto completion.Contact Richard SigsworthE: [email protected]: 07841 917859 www.omarpds.co.uk

PARK MANAGEMENTAt Anytime Booking we work with manyparks around the UK to streamline thecheck-in process; the diversity of receptionfacilities is fascinating. From offeringinnovative welcome packs, to uber-cool tenttags and basic self check-in systems (we’veseen a piece of paper pegged to thegatepost with a highlighter pen!), there areso many different approaches to receivingguests.

T: 01326 574660 E: [email protected] www.anytimebooking.co.uk


HPM DIRECTORYLANDSCAPINGTRIMAX MOWING SYSTEMS UKTrimax mowers now groom highlymanicured sports grounds, turf farms,Holiday Parks, golf courses, roughroadsides and those difficult to mowplaces.Trimax is now a market leading brand andwe take pride in knowing and supporting our customers and dealernetworks.T: (sales/admin): +44 (0) 1933 652235T: (parts): +44 (0) 1933 652246E: [email protected]

LANDSCAPINGESTESIA UK Etesia UK is a company thatspecialises in building highquality grass cuttingmachinery for both theprofessional and domesticmarket. Started in 1995 withonly one walk- behind andone ride-on machine EtesiaUK have grown rapidly and now offer a wide range of products thatinclude a variety of walk-behind, ride-on mowers and the awesomeAttila range of brush cutters. T: 01295 680120E: [email protected]

LANDSCAPINGHUSQVARNA GARDEN & LANDSCAPE MACHINERYHusqvarna has been delivering reliablemachines to professional landscape usersaround the globe for more than 50 years. Itall started with ground-breaking chainsawswhich featured smart, unique solutionscombining high productivity with superbergonomics.

These qualities and innovative spirit havebeen retained over time as Husqvarna hascontinued to create a range of ground-breaking commercial landscapingproducts using cutting edge technologys.E: [email protected]/uk/landscape-and-groundcare/home

LANDSCAPINGGRILLOWe have a range of out-frontcollecting mowers which are widelyacknowledged as havingperformance second to non in wet UKconditions. Our machines are hydro 4 wd with Yanmar dieselengines, 12 or 900 ltr hi- tip collection boxes and cutter deck sizes of132 or 155cm depending on model.Grillo machines are used by many park operators and localauthorities.

T: 0773 4497726 | 01889 569149 Steve GadesbyE: [email protected]

LANDSCAPINGTIGER TURFTiger Turf was founded in 2000, theWorcestershire-based manufacturerdesigns and manufactures artificial grassfor sport, landscape and leisureapplications. They select the mostadvanced yarns from leading suppliersand specialist producers to create a fullrange of artificial grass for a wealth ofsports, education, and leisure facilities.

T: (0)1299 253966E: [email protected]/uk

LANDSCAPINGFRONTIER PITTSFrontier Pitts can provide a completerange of services including design,site surveys, manufacture,installation, civil and electricalservices, maintenance, spares,repair or refurbishment and fullproject management. Our productsinclude manual equipment, automatic rising arm barriers, slidinggates, hinged gates, bi-folding speed gates, rising bollards, staticbollards, pedestrian gates and turnstiles.


LANDSCAPINGJACKSONS FENCINGJacksons Fencing is a family run company that has been trading for65 Years. With fencing centres in Ashford, Bath and Chester itenables nationwide coverage, delivery and installation. Jacksons offera comprehensive range of sturdy, decorative and long lasting timberand steel fencing and gates, including bespoke solutions.T: 0800 41 43 43 E: [email protected]

PARK MANAGEMENTRMS RESERVATION AND ONLINE BOOKING SYSTEMRMS is an Australian softwarecompany producing and supportingFront Office Systems to the world’shospitality industry.RMS has been at the forefront of development of propertymanagement and reservations systems for nearly 30 years forthe Caravan Park Industry.

The RMS property management system is now complimented withseamless, real time online booking functionality to receive bookingsfrom a property’s website, the global distribution system and a broadrange of third party travel websites.E: [email protected] www.rms.com.au


HPM DIRECTORY

GLAMPING CLEAR SKY SAFARITENTS specialise in supplying thevery highest quality safaritents at the lowest possiblecost. Our safari tents aremanufactured to Britishstandards, designed foryear round usage with a lifeof up to 10 years and costfrom as little as £2990 (Exc Vat.)T: 0845 299 6484E: [email protected]

GLAMPINGTEIFI VALLEY CAMPING HUTSTeifi Valley camping Huts | Pods are finishedto the highest standards and are fitted withdouble glazed, lockable windows and doors,2 internal lights, 1 external light, smoke alarmand double socket with hook up point to yoursupply. The wood to manufacture the pods issourced from sustainable woodlands. Pricesstart from around £6,000, purchase financecan be arranged.

T: 01239 652800E:info@teifivalleycampingpods.co.ukwww.teifivalleycampingpods.co.uk

GLAMPINGALFRESCO ARCHThe Touring Arc is an innovativeand highly practical Glampingsolution for UK campsites. TheTouring Arc is completely mobile,built on a removable chassismaking moving site simple andsuper quick. The Touring Arcprovides comfortable Glampingaccommodation for up to 8 peopleand includes a covered porch area for cooking, extra accommodation,muddy boots etc.

T: Mark 07860 250 212E: [email protected]

LANDSCAPINGINSTARMAC BUILDING PRODUCTSInstarmac is home to the Ultracrete, Ultrascape, Ultra Tile, Ultra Floorand Wondertex brands – all names synonymous with repair andrefurbishment solutions for all Holiday Park and Leisureestablishments. The portfolio of products for pothole repair, car parkmaintenance, paving, tiling, floor levelling, drylining and decorativetexturing are materials that have been proven and successfully usedfor over 35 years by local authorities, contractors and utilitiesnationwide. These products are available for you for your ownmaintenance needs.

T: 01827 871871 E: [email protected].

LANDSCAPINGTRI COUNTY GOLF CARSTri County Golf Cars Limited has beenformed as an independent distributor forgolf, transportation and utility vehiclesfrom Club Car the world’s largestmanufacturer of these products, offeringSales, Servicing and Parts as well as competitive finance packages.We have the expertise to offer advice and finance solutions for 1 -100 vehicles.

T: 01233 750111 Mobile 07854 389 604E: [email protected]

LANDSCAPINGSURESETSureSet permeable resin boundpaving is the ideal solution forpedestrian and vehicular areas ofany size that require a hard-wearing, low maintenance surfacethat also looks amazing. Offeringan exciting alternative to concrete,tarmac, gravel and paving slabs, SureSet is perfect for car parks,playgrounds, swimming pool surrounds, tree pits and paths.

T: 01985 841195 E: [email protected]

LANDSCAPING FENSYS – DECKINGBOARDSUK manufacturer FENSYS, part ofthe PAL Group, now produce anadvanced engineering grade100% polymer deck board withthermoplastic cap layer givingexceptional weatherability. ThisPREMIUM EXEL board combinesmulti colour processing technology and a dual wood grain patterngiving excellent slip resistance and an unparalleled naturalappearance.


LANDSCAPINGKUBOTAKubota is a market-leadingmanufacturer of groundcare,construction and agriculturalmachinery and equipment.Offering an array of highperformance mowers andRTVs, holiday park managerswill find it straightforward to finda machine to suit their needs. Kubota is proud to offer solutions thathave been manufactured to the highest standards andspecifications. www.kubota.co.uk/product-range/groundcarewww.kubota.co.uk/product-range/utility-vehicles/rtv

OUTSIDEOUTSIDE STRUCTURE Solutions specialise in the supplyof outdoor covered areas to awide range of different sectors.The canopies are as varied asthe applications and can bemounted to buildings or entirelyfree-standing. Our retractablecanopies ensure that you canenjoy the sun’s rays for oneminute and have protection from the rain in the next! All theseretractable canopies are designed to be robust and to meet therigours of our British weather.

Tel 0844 561 7679 E: [email protected]


HPM DIRECTORY

SWIMMING POOL & SPASARCH ENCLOSURESA Swimming pool is an expensive butvaluable assets, it makes sense to enablethem to be used earlier and later in theseason or throughout the year.The fact that the “Great British Summer”has failed to make an appearance for the last few years makesputting them under cover them even more important.A pool is undoubtedly the campsites major attraction and is evenmore so if the pool is enclosed. When it comes to booking one of thequestions most often asked of campsites is whether or not they havea covered pool.

T: 01444 411 411 E: [email protected]

GLAMPING LOG POD ARCH - THE GOTHICPOD!Raising the standard of Camping Hutsand Pods. It's fair to say that manypeople looking at Camping Huts or Podstend to think of an "arched" shape, henceour development of the 2014 Log PodArch or "Gothic Pod".

Tel 07875 620091E: [email protected]

OUTSIDEDEMON INTERNATIONAL POWERWASHERSThe latest version of the Hurricane Combi flatsurface cleaning pressure washer is provingparticular popular and can now been seen inaction in a multitude of companies. Holiday andleisure facilities across the UK are enjoying the benefits of cleaningcommunal areas such as paths, walkways, decked and block paved areasand general facility cleaning and maintenance. They are able to cleanmore areas in less time with greater efficiency with the Hurricane Combi.

Tel: 01752 690690 E:[email protected]

GLAMPINGGREEN ECO LIVINGGlamping comes to the Caravan Club!Green Eco Living is proud to welcome the CaravanClub as a customer! Established in 1907, theCaravan Club has been the No. 1 choice for manycampers and caravanners for over a century. Withtheir recent order of 6 of Green Eco Living’s eco-friendly CampingPods, the Caravan Club are providing their customers with anothercamping option to tents and caravans; an option that combines thebest of both. We are certain that the Camping Pods will be verypopular with the Caravan Club’s members and holiday-makers.


GLAMPINGNEWFOUNDLD LODGESLTDNewfoundland Lodges Ltd.are the company who created thePod camping hut nearly tenyears ago with the first unitsbeing supplied to the Camping &Caravanning Club site in Eskdalein the English Lake District backin 2008.

E: [email protected]

GLAMPING UK HIDEAWAYSA monocoque structurecamping pod is like anaeroplane wing constructionwhere you have a rib structureand an outer skin attached togive an unrivalled strength andthis also means that ourbuildings do not need anyinternal walls in order to support the roof.

T: 0791 727 6061 John BaxterE: [email protected]/?Camping_Pods

GLAMPINGALBION CANVASAlbion Canvas has pioneereda uniquely designed range ofSafari-style tents with acentral pole, a separate PVCouter flysheet and acomplete canvas inner tent,which gives good thermalinsulation in hot and coldweather, as well as soundproofing, making it useableall year round. The Grand Tsavo, the largest of Albion’s four Tsavomodels, has interior space of 12 metres x 5 metres,T: 01823 665849E: [email protected]


RESTAURANTMAGRINI – HIGH CHAIRSThe Breeze high chair is the latest addition to the range of commercial childcare products.This stylish, light-weight chair combines classicgood looks with the durability of HDPE material.The high chairs stack up to eight high for easy storage and the front-load stacking design eliminates the need for up and over lifting. The Breeze high chairpushes up to the table to enable your smallest guests to join the meal aswell as conserving valuable aisle space. At Magrini safety is our mainconcern and the Breeze features a permanent T-bar for intrinsic safetyas well as an adjustable, instant-release buckle. The chair is designedand manufactured in the U.K. and is available in a choice of colours.

E: [email protected] www.magrini.co.uk

WASHROOMS | TOILETSMAGRINI BABY CHANGINGUNITA wide range of baby changing units areon offer, ideally placed to meet all yourcommercial needs. Our units are suitedfor pubs, restaurants, cafes, retailcentres and other commercial areas,and allow an easy and hygienic way ofbaby changing. Magrini baby changing units combine innovativedesign and safety features, which will enhance any washroom whilstproviding the ultimate in durability.

E: [email protected]

BOOKING AGENTSCAMPSITE FINDER ONLINEAre you suffering from emptypitches?Do you have offers or discounts youwould like to promote?Would you like to Receive the ParkOperators Bi Monthly Magazine free?Why not join our increasing network of parksand sites that are happy with our serviceAdd your Holiday Park, Caravan Park or Campsite Free of charge oropt in to promote your park with a premium listing at a minimal cost


ENERGY SAVINGDigiCard Systems Ltd – Pre-payment Card MetersDigiCard Systems Ltd is a world leader inthe design and manufacture of pre-payment, card-operated electricitymeters. With more than 30 years’experience at the forefront of the industry,our metering products have becomesynonymous with accuracy, reliability andease of use. Our product range includes: card-operated electricitymeters and rechargeable or disposable electricity cards.

T : 0845 230 4535 E : [email protected]

WATER ATTRACTIONSINNOVATIVE LEISURE'S Range of fun water attractions add theperfect family activities and enhancesyour resort's leisure offering for 2015.

We've been supplying our Stationary,Mobile and Custom Climbing Walls and our Water Wars games toholiday parks and resorts for over a decade.We introduce the newest product to this sector with Downpour Derby;manufactured in Minnesota by our long standing partners at WaterWars.

We currently have stock of both single and double models of theInflatable Water Wars available at a special winter discounts.

T: 0116 271 3095 www.innovativeleisure.co.uk

PLAY EQUIPMENTHUCK NETS UK To make your play scheme a realadventure, as well as supplying theequipment, we will design andinstall new playgrounds. Ourdedicated team will work with youfrom concept, design through toinstallation. They will design aplayground to suit any size, environment, age group and budget.Utilising Huck Play’s full range of playground equipment, any areacan be converted in to an innovative and challenging playenvironment designed to meet your needs.

T ; 01308 425100 E : [email protected]/playground/

ENERGY SAVINGENERGY CONTROLS - SMART METERINGEnergy Controls provide a fully managed meteringservice, from initial discussion and productevaluation to installation & training services that canbe tailored to meet your specific requirements. Wealso provide secure data hosting, as well ascomplete management and aggregation of energydata for our customers from our specialist IT centrein Warwickshire.

T : 0845 230 4535 E : [email protected]

WASHROOMSPHS LAUNDREY SERVPHS Laundryserv, are one of the UK’s leadingproviders of commercial laundry equipment, andprovide numerous holiday sites from Scotland toCornwall with easy to use, reliable washers anddryers backed up with a five star service. PHSLaundryserv provide a Smart Laundry Systemwhich removes the potential for theft by providinguser financed washers and dryers, but without theneed for money to collect in unsecure areas

T 0800 7311 399E : [email protected]

HPM DIRECTORY

The Ultimate Suppliers Guide For Holiday Parks, Caravan Parks,and Campsites

Holiday Parks Management

[email protected]

Tel : 01432 263219

Picture Courtesy of Featherdown Farms

Documents

Holiday Parks Management Issue 17