Hermida: Experiences Using Routine Monitoring Data for Quality Improvement of Newborn Health in Ecuador

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    Monitoring data to drive country-

    level improvement: lessons

    learned in Ecuador and ways

    forward

    Dr. J orge Hermida

    Regional Director, LAC programs

    The USAID ASSIST Project, University Research Co., LLC

    Global Newborn Health Conference

    JOHANNESBURG, SOUTH AFRICA. April 2013

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    The place of quality of care indicators in the QI process

    We use indicators toidentify deficiencies and

    set our aims

    We develop indicators toassess if process changes

    result in improvements

    Indicators help us monitorimprovements over time

    and assess sustainability3

    How do we improve processes of care?

    The Model for Improvement

    What are we

    trying toaccomplish?

    What changescan we make

    that will result

    in an

    improvement?

    How will we

    know that a

    change is an

    improvement?

    PLAN

    DO

    STUDY

    ACT

    1.

    2.

    3.

    PDSA Cycle

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    A system to manage EONC quality based on indicators

    Provincial MOHMNCH person

    County Hospital

    Ambulatory care facilities

    QI

    team

    QI

    team

    QI

    team

    QIteam

    Analyze indicators by provinceSupervision to provincial offices

    Analyze EONC indicators byfacilitySupervision following indicatorsAggregate indicators and report to

    central MOH

    Clinical records audit Analyze EONC indicators Implement PDSAs to improveprocesses

    Report indicators to provincialMOH office

    National MOHMNCH team

    Provincial referralHospital

    QI

    team

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    Quality standards

    Indicator

    Runchart

    Data from sample ofclinical records

    Enter data on data base

    Analysis and action

    Aggregation of datafrom facilities atprovinciallevel

    Runchart

    Analysis and action

    Aggregation of datafrom facilities atnational level

    Runchart

    Analysis and action

    A user-friendly information system for continuous quality

    improvement at facility, provincial and central levels, Ecuador

    Facility Provincial Central

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    NORMS, QUALITY STANDARDS AND DATA SOURCES FOR QUALITY MEASUREMENT

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    Indicator1 % Antenatal care in compliance with standard.

    2 % deliveries with partograph correctly used

    3 % deliveries with an abnormal partograph where adecision was made

    4

    % deliveries with AMTSL

    5 % postpartum care in compliance with standard..

    6 % of immediate newborn care in compliance withstandard.

    7A % deliveries attended by a doctor or midwife.

    7B % of newborns attended by a doctor or midwife

    8A % of cases ofpreeclampsia, eclampsia care in

    compliance with standard.8B % of cases ofHemorrhage care in compliance with

    standard..

    8C % de cases of sepsis care in compliance withstandard.

    8D % preterm deliveries treated with corticosteroids forfetal lung maturation

    8F % premature rupture of membranes care in

    compliance with standard.

    1

    2 y 3

    4

    5

    6

    7a 7b

    8a y 8b

    8d

    8f

    The perinatal clinical record is the main source of data for quality indicators

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    Measuring compliance with standards: auditing records

    QI team members meet oncea month and audit records,

    following a standard

    procedure

    QI team: doctors, nurses,auxiliary nurses

    QI team enters numeratorsand denominators in an Excel

    spreadsheet that produces

    runcharts

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    Data base for entering numerators and denominators at facili ty, provincial or central levels

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    Using indicators to identify deficiencies and to

    trigger improvement interventions at the facility

    QI teams identify deficientprocesses based on

    indicators

    Building on their ownexperience, literature and

    lessons learned, QI teams

    decide to test

    interventions.

    QI teams assess the impactof the intervention using

    indicators

    Continuous Quality Improvement teams at work:

    WHAT ARE WE TRYING TO ACCOMPLISH ?

    HOW WILL WE KNOW A CHANGE MADE AN IMPROVEMENT ?

    WHAT SPECIFIC, CONCRETE CHANGES CAN WE MAKE TO THEPROCESS ?

    Plan

    IMPLEMENT

    AND TEST THE

    INTERVENTIONDo

    Study

    Act

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    E F M A M J J A S O N D E F M A M J J A S O N D E F M A M J J A S O N D E F M A M J J A S O N D

    2008 2009 2010 2011

    % 0.0 0.0 0.0 5.0 25. 10. 15. 22. 26. 42. 41. 53. 58. 33. 28. 81. 72. 54. 60. 57. 71. 69. 65. 72. 64. 64. 65. 61. 66. 68. 76. 70. 75. 73. 85. 73. 66. 77. 71. 81. 73. 64. 77. 77. 71. 73. 60. 85.

    Num 0 0 0 1 4 14 17 29 33 31 33 22 93 57 67 203 68 68 90 86 105115 88 95 112107115115105 99 125122 88 87 78 84 130108115120119 94 103103 87 79 40 30

    Den 18 12 16 20 16 129107129123 73 79 41 159168239 70 94 125150150146165134132175165176187157144163174116146134114195140160148163146133133121107 66 35

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    PERCENTAGE

    Percentage of Premature Rupture of Membranes (PROM), managed inaccordance to standards, 97 hospitals and health centers. Ecuador, 2008-2011

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    Monitoring and reporting indicators from facilities to

    provincial MOH offices

    Monitoring quality indicators for facilities in a region

    through runcharts

    QAP, 2004

    Reporting made mandatoryby Ministerial decree

    One person of QI team in

    charge of sending themonthly report

    Report sent mostly by emailusing Excel spreadsheet

    Supervisory visits tofacilities late in reports

    Indicators used in maternaland newborn mortality

    audit process

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    Aggregated data and analysis at provincial level

    J l-03

    AgSp Ot NvDc EnFb MrABMyJ n J l AgSpOc NvDc EnFb MrAbMy J n J l AgSp Oc NvDc EnFb MrAbMyJ n J l AgSpOc NvDc

    2003 2004 2005 2006

    % 25 70 64 54 64 75 70 65 70 68 72 74 78 81 84 89 87 84 74 84 82 83 82 84 86 87 90 86 87 86 84 82 84 88 85 85 88 87 89 93

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    PERCENTAG

    E

    Percentage of deliveries in which the newborn was provided with essential

    standardized care (11 standard activities)Fourteen hospitals in 2003, scaled up to 89 hospitals in 2006

    1. Weight2. Height

    3. Cephalic perimeter4. Apgar score5. Registration of need for HBB/action6. Physical exam7. Vitamin K 1 mg8. Ocular disinfection drops9. Skin-to-skin contact

    10. Immediate and exclusivebreastfeeding

    11. Baby and mother together in ward

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    Using regional indicators at central MOH to monitor

    national progress

    Antonio Recalde,MOH staff in charge ofnational database

    E F M A M J J A S O N D E F M A M J J A S O N D E F M A M J J A S O N D E F M A M J J A S O N D

    2008 2009 2010 2011

    % 0.0 0.0 0.0 0.0 0.0 10. 32. 30. 47. 64. 63. 81. 64. 63. 71. 84. 89. 86. 75. 72. 82. 85. 84. 85. 82. 83. 85. 76. 89. 87. 93. 92. 91. 92. 90. 95. 81. 90. 90. 93. 88. 92. 92. 92. 90. 90. 92. 97.

    Num 0 0 0 0 0 20 45 61 86 65 65 57 159147151 49 137136188191153205200218237222267236273255253247246218151285222331362321252275250213158161 88 83

    Den 18 12 16 19 12 189140202181101102 70 247233212177153158248262185 240238254286265314307305291272267269 246238299271367402343286296270230175178 95 85

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    PERCENTAGE

    Percentage of pr eterm deli veries in w hich dexamethasone wasadmini stered for fetal lung maturation. 97 hosp itals and health

    centers, Ecuador, 2008 to 2011

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    Challenges ahead

    Integrating QI indicators system with regular MOHManagement Information System

    Linking QI indicators with MOH system to reimburse

    costs for services Developing an ongoing system to monitor quality of

    data at provincial and local levels

    Introducing mHealth

    Stepping-up from a measuring system to amanaging one